Vantagens
Application has very user-friendly environment. Functionality is very accurate when compare to other systems. Device real time monitoring, email and SMS alert are very useful for us as ICT & system engineers. They have built trust between the application and Zoho team support. reports are very easy to handle specially downtime reports and availability reports are very useful for our KPI indicates.
Desvantagens
Application updated are releasing continually that time we must get downtime to update application. SMS function should work without discontinuation some time due to com port errors SMS is getting stop but Email are working as expected. Some time browser cash issues are generating so that time we need to clear complete browser cash and use application. Other than I don't have any issue with the product.
i am getting instant alerts, bandwidth usage per port and connections, i can setup netflow and get app usage, firewall usage and rules monitoring, i am monitoring any device which has network connection.
Vantagens
I like the most is the representation of the network in a map. The feature is called business view where i can add my different campuses in a google map and get several information through that. I actually have the map running in a big monitor and can see whether the connectivity is green or red. Also layer 2 maps where i can create maps within a site.
Desvantagens
setting up alarms might be difficult. sometimes you product MIB not there.
We needed a product that we could tie in network optimization with an ability to monitor multiple systems. OpManager fits the bill in many ways. We can use OpManager to keep track of our networked UPS devices, so that when there is any latency, load, failures, etc. that we can proactively act on them. We can use OpManager to create layer2 maps of our different locations for audit purposes. We use it to display a NOC Dashboard for our data Center. The ability to implement the product easily and give it purpose was immediate. We have found that the product has paid for itself with maintained uptime monitoring as well as response time decrease.
We had a single application that was necessary to run on a server to process an automated filing process to occur. This application failed at 8:00 Monday. At 8:01 we identified the issue before anyone knew what happened and it did not disrupt the business. This timeliness is key when our members depend on our response time.
Vantagens
3d Visualization of our server room with live visuals of server status
ability to workflow jobs and servers.
ability to map the workflow to better problem solve when issues arise.
NOC board for our data center
Layer 2 mapping of our remote locations
Desvantagens
While the appearance of the product is clean, it has a clunky feel.
Moving between the application has slowness
Not entirely user friendly
This application makes monitoring many infrastructure simple to the user-friendly dashboard, If you want to understand your IT infrastructure more clearly, then take a look at the ManageEngine OpManager
Vantagens
- As you’ve seen, this application has the ability to greatly simplify the way most businesses manage IT. And, the tools deliver value to operations experts, service managers, IT planners and the executive. The business-centric dashboard will deliver value to managers who want assurance that critical business functions are online.
- The focus on business-context also means that staff can more easily understand the impact of outages, enabling them to prioritize their work on mission-critical systems, and simplify the IT workflow.
Desvantagens
I have used Manage Engine IT360, software development cannot be predicted, so when calculating the annual budget, the price of software updates is much more expensive because the price of the license changes the functionality needed
Overall it is a very good product for the price. Most other good monitoring software is a subsciption based model, so for our organization, the upfront cost plus the yoy support costs were much more doable. The interface is easy enough to use for my admins and it mostly covers all the bases our last product did.
Vantagens
The thing I like the most is the interface, as well as the segmentation of various objects. The interface is easy enough to use, but you can also get great depth out of the initial dashboards and graphs you're presented with. The reporting is also great, as long as you understand what you're looking at. The network management features and credential storage is also very good.
Desvantagens
The product is deceptively simple. It looks very easy to use, but it is still a full and robust monitoring tool under the covers. So you'll need to take time to watch training videos and look at the documentation. You may even need to call support to find certain functionality if you're used to another product.
Vantagens
A centralized manner to monitor servers, switches, routers, UPS devices, processes and databases. Easy to configure, monitor and set alarms.
Desvantagens
I'm a big fan of the Opmanager and many other ManageEngine applications. The only con I have is the customer service was a 9 instead of a 10.
Vantagens
Great software for Network Management.
Easy to configure and deploy.
Great customer service.
Quick feedback on any issues.
Desvantagens
Not all MIB's are available for creating specialized alerts.
Unable to delete SNMP custom trap processor, so in order to test a separate environment is required.
OpManager monitors our servers for up/down time, also logistical for resource management, like storage space, high utilization o0n RAM/CPU etc
Vantagens
Ease of installation and setup, configuring the monitors and SMS alerts
Desvantagens
The current interface. The previous interface was more intuitive and easy to use
Vantagens
In my work, bandwidth is scarce and the amount of computers puts the entire infrastructure in an insane state. I found it easier to find problems in the cabling by looking at the MS that was between one group of computers and another, from the server. Being able to leave the scheduled tests and then be able to send the results to the mail has also helped me a lot to save time. I also managed to find applications that from time to time consumed a large amount of bandwidth, complementing a third-party program to mitigate that leak of resources.
The installation and programming of the program was much faster than what they predict on their website.
Desvantagens
In the short time I have using this program I have not yet found any disadvantage, until the use of program resources (processor and RAM) my server is only an "I3" and everything runs smoothly I really love this program.
Vantagens
This is a wonderful software that is frequently used by wide range of people for Network management. It's customer service is outstanding. If one faces any issues, it gives quick response and feedback to overcome that issues. It is very easy to install. It is user friendly and support mobile devices. It solves our problems quickly. We can check all the components once from a single place.
Desvantagens
There are no downsides of this software. One can create specialized alerts but this software lacks some of the MBI's.
Vantagens
Easy installation
Web interface is friendly and support mobile devices
Agentless integration with servers and network devices
Desvantagens
SNMP fails in some case may need more integration with MIB library when you require more information despite basic SNMP provide.
More product for the price. Better than the competition.
Vantagens
Thanks to OpManager we obtained a better visibility of the businesses, our network devices and servers. This has helped us to prevent and act quickly solving problems and downtime. The solution fulfilled all our expectations.
Desvantagens
nothing negative. Price is always a problem when there is something you want so badly. However I can't deny that this software is excellent.
Vantagens
The toolset of ManageEngine is very complete and for a very competitive pricing you get all you need.
Desvantagens
The latest rewrite of the GUI was giving some issues to find my way to the right functions but support was very helpful so don't forget to call them.
Vantagens
Easy to use
Easy to configure to our needs
A lot of pre configured templates that's are ready to use.
Desvantagens
Not friendly when you want to customize a template for specific use cases
Sometimes it has minor errors that your work flow harder
We stay on top of the state of our infrastructure with this product. Similar products don't have near the capabilities and nowhere near the price.
Vantagens
The absolute best part about ManageEngine is the automation and notifications. They go hand-in-hand and keep our staff aware of the state of the network.
Desvantagens
The only real downside of implementing Manage Engine is the setup. That is the thing that makes this product unique and tailored to your network and infrastructure needs. So setting up a custom solution isn't really a BAD thing. It is quite the opposite.
Vantagens
Out of all the products that were told by us to try before settling on one, this one clearly takes the cake for being the most easy to use tool and learn quickly from. Keeps users fairly interested.
Desvantagens
Interface could have been a little better.
Only if third party data integration and migration was supported then that would have taken over everything else for the whole user experience.
Vantagens
Good tool and good feature set. They offer a lot of products but they don't always tie together seemlessly. For the features and price this is a good starter tool.
Desvantagens
The product is buggy and at times doesn't perform the way you would want it to. Support is lacking and hard to work. If you need the tool to function 100% all the time, then you will be disappointed.
Vantagens
Simple to setup and use, excellent support.
Desvantagens
Some of our hardware was not supported out of the box, however custom reports can be made to support these.
As an OPM Administrator I'm weekly & dally communicating with the Zoho Support. So, they have given good support service for my all the works. If any issues they are attending to work as soon as submitting support ticket. Team follow up is good recording our issues and solutions are providing with new releases also they explain about issue and difficult point in deeply. Team support is available even in the weekends . With overall experience I'm very much happy with ManageEngine.