Avaliações do ManageEngine OpManager

Vantagens

In my work, bandwidth is scarce and the amount of computers puts the entire infrastructure in an insane state. I found it easier to find problems in the cabling by looking at the MS that was between one group of computers and another, from the server. Being able to leave the scheduled tests and then be able to send the results to the mail has also helped me a lot to save time. I also managed to find applications that from time to time consumed a large amount of bandwidth, complementing a third-party program to mitigate that leak of resources.

The installation and programming of the program was much faster than what they predict on their website.

Desvantagens

In the short time I have using this program I have not yet found any disadvantage, until the use of program resources (processor and RAM) my server is only an "I3" and everything runs smoothly I really love this program.

Vantagens

It is web based and it is fast. I've used countless other monitoring applications that are web based and they all have performance issues. OpManager tells me when my servers and applications are down and it has a beautiful dashboard that I didn't have to customize out of the box. The mobile app is great, too. Monitoring servers and processes is our primary use for the application and it is exactly what I want in an application. I keep it open every day and it has bailed me out after performing maintenance on servers and forgetting to manually start this process or service. I get a push notification on my phone that reminds me to turn it back on. It does a lot, but it's still fast. Something that other applications I've used over the years cannot do!

Desvantagens

I know I sound like a fan boi because I am! I have administered HP OpenView, PRTG, MRTG, WhatsUp Gold and Solar Winds at different companies over the years. This product does everything I liked about those other programs but still has solid performance AND a great mobile app. I really don't have any complaints or recommendations on what they should change. I have had some issues with customer support. It is based in India and sometimes communicating can be a challenge. The product has been so solid for us that we haven't bad many support calls, anyway.

Vantagens

- As you’ve seen, this application has the ability to greatly simplify the way most businesses manage IT. And, the tools deliver value to operations experts, service managers, IT planners and the executive. The business-centric dashboard will deliver value to managers who want assurance that critical business functions are online.

- The focus on business-context also means that staff can more easily understand the impact of outages, enabling them to prioritize their work on mission-critical systems, and simplify the IT workflow.

Desvantagens

I have used Manage Engine IT360, software development cannot be predicted, so when calculating the annual budget, the price of software updates is much more expensive because the price of the license changes the functionality needed

Vantagens

3d Dashboard is very much useful in diagnosing, as well prior Onsite engineer visit in Datacentre; Admire custom monitoring useful for monitoring any Device type, be it Storage, Network appliance; APM can be enabled as an Add-on, same goes for NCM helps in bringing Automation across Network appliances; Firewall management, IPAM, SPAM, Deep packet analysis can be enabled, based on Individual organization requirement; Very easy to setup and configure in no time; Don't require consultants to setup. Not to mention, Individual components of OpManager such as NCM, FWA, APM can be utilize separately as a standalone solution in their own. That way, organization can pick and choose the modules, per their requirement.

Desvantagens

Nothing at the moment. Our varied clients have taken extensive benefit of custom monitoring, which enables monitoring of any Appliance as long they can be reached via SNMP.

Vantagens

Application has very user-friendly environment. Functionality is very accurate when compare to other systems. Device real time monitoring, email and SMS alert are very useful for us as ICT & system engineers. They have built trust between the application and Zoho team support. reports are very easy to handle specially downtime reports and availability reports are very useful for our KPI indicates.

Desvantagens

Application updated are releasing continually that time we must get downtime to update application. SMS function should work without discontinuation some time due to com port errors SMS is getting stop but Email are working as expected. Some time browser cash issues are generating so that time we need to clear complete browser cash and use application. Other than I don't have any issue with the product.

Vantagens

Rapid deployment and ease of use to monitor a variety of IT assets with predefined templates and quick asset discovery. Possibility to deploy custom script monitors in different programming languages

Desvantagens

Software upgrades not intuitive and UI outdated

Vantagens

I would say the OpManager team support stands out the most to me. I was very apprehensive at first about what my experience would be with the support team if I needed them, but each time I have worked with them I have been impressed.

Desvantagens

Due to the modular nature of the OpManager product (OpManager, OpUtils, NCM, etc.) the product can feel a little disunited at times if you have an issue. Sometimes it is hard to tell what component the issue is with, but that hasn't happened much and their support is always able to resolve it.

Vantagens

I like how configurable the tool is, and I like that we can connect to it through their API. Also, their support is extra responsive when we initiate chats with them within the application.

Desvantagens

It can be difficult to configure certain aspects of the system due to how it's laid out. Also, certain things that should be able to be configured aren't without a logical reason why they couldn't be given how robust the tool is.

Vantagens

Op manager is a user-friendly tool for managing your network. You can easily get an insight into network infrastructure in your environment

Desvantagens

The Tool has many integrations in its road map. Awaiting the same.

Vantagens

I found the installation of the product to incredibly simple compared to the products I've used in the past. The feature set is excellent for small businesses.

Desvantagens

I cannot think of anything. The product works great for my small company.

Vantagens

I like the most is the representation of the network in a map. The feature is called business view where i can add my different campuses in a google map and get several information through that. I actually have the map running in a big monitor and can see whether the connectivity is green or red. Also layer 2 maps where i can create maps within a site.

Desvantagens

setting up alarms might be difficult. sometimes you product MIB not there.

Vantagens

3d Visualization of our server room with live visuals of server status
ability to workflow jobs and servers.
ability to map the workflow to better problem solve when issues arise.
NOC board for our data center
Layer 2 mapping of our remote locations

Desvantagens

While the appearance of the product is clean, it has a clunky feel.
Moving between the application has slowness
Not entirely user friendly

Vantagens

The thing I like the most is the interface, as well as the segmentation of various objects. The interface is easy enough to use, but you can also get great depth out of the initial dashboards and graphs you're presented with. The reporting is also great, as long as you understand what you're looking at. The network management features and credential storage is also very good.

Desvantagens

The product is deceptively simple. It looks very easy to use, but it is still a full and robust monitoring tool under the covers. So you'll need to take time to watch training videos and look at the documentation. You may even need to call support to find certain functionality if you're used to another product.

Vantagens

A centralized manner to monitor servers, switches, routers, UPS devices, processes and databases. Easy to configure, monitor and set alarms.

Desvantagens

I'm a big fan of the Opmanager and many other ManageEngine applications. The only con I have is the customer service was a 9 instead of a 10.

Vantagens

Great software for Network Management.
Easy to configure and deploy.
Great customer service.
Quick feedback on any issues.

Desvantagens

Not all MIB's are available for creating specialized alerts.
Unable to delete SNMP custom trap processor, so in order to test a separate environment is required.

Vantagens

Ease of installation and setup, configuring the monitors and SMS alerts

Desvantagens

The current interface. The previous interface was more intuitive and easy to use

Vantagens

This is a wonderful software that is frequently used by wide range of people for Network management. It's customer service is outstanding. If one faces any issues, it gives quick response and feedback to overcome that issues. It is very easy to install. It is user friendly and support mobile devices. It solves our problems quickly. We can check all the components once from a single place.

Desvantagens

There are no downsides of this software. One can create specialized alerts but this software lacks some of the MBI's.

Vantagens

Easy installation
Web interface is friendly and support mobile devices
Agentless integration with servers and network devices

Desvantagens

SNMP fails in some case may need more integration with MIB library when you require more information despite basic SNMP provide.

Vantagens

Thanks to OpManager we obtained a better visibility of the businesses, our network devices and servers. This has helped us to prevent and act quickly solving problems and downtime. The solution fulfilled all our expectations.

Desvantagens

nothing negative. Price is always a problem when there is something you want so badly. However I can't deny that this software is excellent.

Vantagens

The toolset of ManageEngine is very complete and for a very competitive pricing you get all you need.

Desvantagens

The latest rewrite of the GUI was giving some issues to find my way to the right functions but support was very helpful so don't forget to call them.

Vantagens

The product is flexible and offers a wide range of features. Easy to configure and update.

Desvantagens

I have some issues with the layer 2 mapping probably because of my strange network topology. Other products had better success mapping the network.

Vantagens

Easy to use
Easy to configure to our needs
A lot of pre configured templates that's are ready to use.

Desvantagens

Not friendly when you want to customize a template for specific use cases
Sometimes it has minor errors that your work flow harder

Vantagens

Easy to use visually appeal and aesthetics proved interface.

Desvantagens

Price is too high for startups even though it's fully managed.

Vantagens

The absolute best part about ManageEngine is the automation and notifications. They go hand-in-hand and keep our staff aware of the state of the network.

Desvantagens

The only real downside of implementing Manage Engine is the setup. That is the thing that makes this product unique and tailored to your network and infrastructure needs. So setting up a custom solution isn't really a BAD thing. It is quite the opposite.

Vantagens

Its easy to intergrate, it can be set up fairly quickly with very little experience. Good tool for SNMP monitoring,

Desvantagens

There were some glitches after setup, with regards to notification loops via SMS. which took a while to resolve, but their support was great,