Constant Contact

Ferramentas poderosas e orientação especializada para lançar a sua empresa no mercado.

Classificação geral

4,3 /5
(2 471)
Relação qualidade/preço
4,1/5
Recursos
4,2/5
Praticidade
4,3/5
Suporte ao cliente
4,2/5

86%
dos usuários recomendam este app
Classificar por

2471 avaliações

Rita de Cassia
Classificação geral
  • Setor: Rede de computadores
  • Porte da empresa: Profissional autônomo
  • Usado Semanal durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 5.0 /10

Emails Profissionais emitidos de forma prática

Avaliado em 23/05/2023

Posso programar meus e-mails e poder adquirir mais clientes atraves da plataforma , tempo mais tempo para me dedicar a outras nuances da empresa.

Vantagens

Ajuda a a nos envolver com nossos clientes por meio de marketing por e-mail eficaz e automatizado, ajudando a aumentar o envolvimento, a fidelidade e as vendas.

Desvantagens

O preço é alto, a interface é complexa e dificil de navegar no começo, exige um tempo de dedicação para seu aprendizado.

Avaliador Verificado
Classificação geral
  • Setor: Roupa e moda
  • Porte da empresa: Profissional autônomo
  • Usado Semanal durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Muito bom

Avaliado em 09/01/2023

Vantagens

A diversidade de ferramentas para trabalho é satisfatória e de boa qualidade, muito fácil de aplicar e usar.

Desvantagens

Nenhuma objeção em relação ao software, o produto é muito bom

Bruna
Classificação geral
  • Setor: Saúde, bem-estar e condicionamento físico
  • Porte da empresa: Profissional autônomo
  • Usado Mensal durante Avaliação gratuita
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Constant Contact

Avaliado em 30/03/2023

Ótima

Vantagens

Gostei da facilidade de usar, pois é uma forma simples e objetiva.

Desvantagens

Ainda estou na versão gratuita então não consegui utilizar todas as ferramentas para opinar, porém já consegui fazer buscas que ajudaram melhorar o meu serviço.

Rob
Classificação geral
  • Setor: Pesquisa de mercado
  • Porte da empresa: 11 - 50 funcionários
  • Usado Semanal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Constant Contact Review

Avaliado em 24/08/2021

Very Good! It was easy to switch over and get everything going from the beginning.

Vantagens

We use Constant Contact to create our Email Campaigns and also to schedule posts on our social media on a weekly basis.

Desvantagens

We had no problems with Constant Contact at all.

Alternativas consideradas

Brevo

Razões para escolher o Constant Contact

Mailchimp has by far the worst customer service and has not been able to solve our problems - Constant Contact did their job in 5 minutes.

Software anterior

Mailchimp

Razões para mudar para o Constant Contact

Customer Service
Hafizah
Classificação geral
  • Setor: Telecomunicações
  • Porte da empresa: 1 001 - 5 000 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Constant Contact review

Avaliado em 05/06/2021

Vantagens

Constant Contact excels in handling various groups/lists and large numbers of contacts. I've dealt with companies with a vast customer base, and Constant Contact enables you to manually eliminate subscribers and errors from more extensive groups/lists. They're coming out with a new edition of their email builders, but the existing one allows for individual CSS coding per block, which allows for a lot of customization.

Desvantagens

Constant Contact has several oddities that I haven't encounter with Mailchimp, especially when using external connections for photographs and URLs. The email builder's text and link editing is a little strange and has a few flaws. Also, unless you make folders for all of your emails, the new search option for past emails is quite sluggish and takes a very long time to find.

Maryam
Classificação geral
  • Setor: Gestão da educação
  • Porte da empresa: 501 - 1 000 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

A dependable platform for seamlessly managing email campaigns.

Avaliado em 08/04/2023

Constant Contact provides us with a centralized platform for managing and tracking marketing campaigns. Creating contact lists has become a simple process, and scheduling campaign dispatch dates has led to successful results.

Vantagens

Constant Contact is an excellent tool for creating and sending email campaigns and surveys to specific groups of contacts. Their capabilities are impressive, and Constant Contact offers many new features waiting to be discovered. It is great that Constant Contact provides a powerful scheduling tool to organize the dispatch times according to our choice, and it also offers a scheduling feature for resending with high efficiency. I love the fact that Constant Contact provides templates and design features to help integrate branding and links within different campaigns, and the drag-and-drop campaign block builder helps us insert images, videos, and PDFs with ease. Moreover, Constant Contact also offers SMS campaign features, as well as analytics that displays simple charts and graphs to efficiently track campaign progress.

Desvantagens

The difficulty in extracting data is a concern for me, and at times, the collected data may be incomprehensible due to the impractical data extraction method. Instead of downloading the information all at once, one needs to export each data set separately.

Kaite
Classificação geral
  • Setor: Hospitais e Saúde
  • Porte da empresa: 11 - 50 funcionários
  • Usado Semanal durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 0.0 /10

Beware the fine print

Avaliado em 20/04/2023

Vantagens

I'm able to set a schedule for when I want my email sent and there are integrations with social media and Canva

Desvantagens

They locked my account and removed my contacts because they were obtained from a publicly available list that people consent to be on to receive emails. This renders the system entirely useless. They boast a high open rate because you have to shake hands with someone before adding them to your list. For people who want to do business, this isn't the product for you. This product is more for those who want to send a monthly newsletter to their family.

Adeyemi
Classificação geral
  • Setor: Engenharia civil
  • Porte da empresa: 2 - 10 funcionários
  • Usado Semanal durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Probabilidade de recomendação 7.0 /10

Constant contact

Avaliado em 14/03/2023

My overall experience with the software has been cool it has loads of potentials.

Vantagens

The software is a very amazing when I t comes to web development , leads generation. Easy to set up , I have used the software in catching up with most of my leads through automation and the it's very functional and easy to understand.

Desvantagens

I've not seen a real problem apart from the it's prices are not favourable for marketers working on a tight budget and the software should work on their customer support.

Penelope
Classificação geral
  • Setor: Gestão de organizações sem fins lucrativos
  • Porte da empresa: 51 - 200 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Love constant contact!

Avaliado em 24/05/2023

Excellant product with great customer supprt.

Vantagens

Constant Contace is very easy to use and the customer support is fantastic.

Desvantagens

I have nothing that I dislike about Constant Contact.

Breanna
Classificação geral
  • Setor: Esportes
  • Porte da empresa: 11 - 50 funcionários
  • Usado Semanal durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Easy to Navigate, Great Tool

Avaliado em 05/05/2023

I have used other emailing services in the past, but I think Constant Contact is superior in comparison. It is very user friendly and we are very satisfied with the emails we are able to send using the service. Our customers look forward to our communications and this has improved our customer relations.

Vantagens

Constant Contact is simple to use and an excellent tool for connecting with customers. I can navigate with ease to create new email campaigns and upload new contacts. The stats it shares about the emails is also very helpful to gauge customer interest. I also like the survey feature. Our team loves this to reach our customers and I don't know how we managed without it.

Desvantagens

Overall, I am very happy with Constant Contact. I sometimes have difficulty moving contacts around in lists, but I otherwise enjoy all it's features.

Erdenebaatar
Classificação geral
  • Setor: Mercado de capitais
  • Porte da empresa: Profissional autônomo
  • Usado Semanal durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Constant Contact's research focuses primarily on email marketing and customer engagement

Avaliado em 25/05/2023

Constant Contact provides an analytical tool to track the success of my marketing campaigns. By studying this platform, I will gain first-hand experience in analyzing key metrics, interpreting data, and making data-driven decisions to optimize my marketing strategy.

Vantagens

Constant communication is key to staying abreast of industry trends and email marketing and online presence best practices. By exploring the platform, you can stay up-to-date on the latest digital marketing strategies, techniques, and guidelines that can be highly valuable in today's competitive business environment.

Desvantagens

All programs, FResearching and testing platforms and apps is one of my favorite activities. In doing so, I will learn the potential data to look ahead to the downside.

Kelly
Classificação geral
  • Setor: Instituições religiosas
  • Porte da empresa: 2 - 10 funcionários
  • Usado Mensal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Powerful Analytics and High Delivery Rates, but Design Limitations Persist

Avaliado em 18/05/2023

Overall, Constant Contact is a reliable feature-rich platform to drive our email marketing efforts.

Vantagens

Constant Contact is a powerful email marketing platform that excels in analytics, delivery rates, and list management. Its robust analytics features empower businesses with valuable insights, while high deliverability rates ensure messages reach the desired audience effectively.

Desvantagens

We're still finding some design limitations when attempting to create more visually distinctive email campaigns particularly with the Canva integration since is not working at its full extend yet.

Michael
Classificação geral
  • Setor: Veterinária
  • Porte da empresa: 11 - 50 funcionários
  • Usado Semanal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Probabilidade de recomendação 10.0 /10

Best service around

Avaliado em 15/05/2023

Vantagens

The ease to market a company for product and service usage

Desvantagens

nothing

David
Classificação geral
  • Setor: Gestão da educação
  • Porte da empresa: 51 - 200 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 7.0 /10

Clean, responsive design and intuitive list management

Avaliado em 04/08/2022

Customer service has always been helpful, especially when trying to figure out why specific customers are not receiving messages.

There is strong automation capability, but we haven't utilized it to its potential.

Vantagens

Responsive design and ability to create multiple, clean, attractive templates with varying brand elements. Simple, intuitive drag-and-drop interface. List management is user-friendly and customizable.

Desvantagens

Formatting of text styles is clunky and time consuming. There is the ability to apply headline and body text styles to some elements, but it is not intuitive at all. Management of bounced/suspended email addresses is not intuitive or informative.

Alternativas consideradas

Mailchimp e Emma

Razões para escolher o Constant Contact

Better responsive design and campaign automation features.

Software anterior

Emma

Razões para mudar para o Constant Contact

Better responsive design and campaign automation features. Low price. Ability to create and maintain multiple responsive templates.
Andrea
Classificação geral
  • Setor: Gestão de organizações sem fins lucrativos
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Don’t sleep on Constant Contact!!!!

Avaliado em 16/07/2021

We love Constant Contact! The decision to switch to CC last year was the best decision that we made all year! It’s made our lives so much easier and we are definitely reaching more people!

Vantagens

Ease of use
Beautifully organized with list/ calendar views, folders, and list management attributes
Automated social media and email scheduling
Campaign management
Landing pages
Forms
Lead Ads
Reporting both original and resends in detail with drill downs so that you can see who exactly clicked!

Desvantagens

There is some room for improvement in the ability to tag other pages in the social media posting section. When I post, I have to leave the site to find the social handles of the people/businesses that I’m trying to tag. If it could auto populate like it does in the social media sites that would be amazing!

More lead ad options other than just Facebook.

Integrate with AirTable!

Megan
Classificação geral
  • Setor: Ócio, viagens e turismo
  • Porte da empresa: 51 - 200 funcionários
  • Usado Mensal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 7.0 /10

Useful, Consistent, Not Always User Friendly

Avaliado em 08/10/2021

In general, I prefer Constant Contact over MailChimp, but it could be because I'm used to it (been using it for 10+ years) and because it's cheaper for the amount of contacts we have. I also like that I can do surveys through it. MailChimp also didn't seem any more user-friendly than Constant Contact when I tried to work with it a few times.

Vantagens

The email templates and survey features are really helpful. We can also connect their email lists into our website pretty easily. It's nice to have one paid service that sends out emails AND sends out surveys. MailChimp doesn't offer both features in one, so it's why I stick with Constant Contact. It's also cheaper than MailChimp for the amount of contacts we have. It's expensive, but it's the best one we've found.

Desvantagens

It's not very user-friendly to make the edits I'd like in the actual emails I'm making. There aren't very many templates useful to us, so oftentimes, I end up making my own template and then saving it. The photos don't always load easily when I pull up our photo album, but it does eventually work when I mess with it a bit. My colleagues oftentimes have difficulty with using it as they're not as used to it as I am, so I wouldn't say it's user-friendly off the bat. It takes a learning curve for sure.

Alternativas consideradas

Mailchimp

Razões para mudar para o Constant Contact

It would have been us making a switch from Constant Contact to MailChimp as Constant Contact was what we already had. I didn't feel like MailChimp was worth switching everything over, so I have just stayed with Constant Contact.
Ngenge
Classificação geral
  • Setor: Software
  • Porte da empresa: 2 - 10 funcionários
  • Usado Semanal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Constant Contact

Avaliado em 07/07/2022

Constant contact is the ideal marketing tool for you ( whether you run a small or large size business). I rate this tool 5/5 with no cons and highly recommend it. No matter your level in marketing, you'll get quality results working with it.

Vantagens

There is no other features marketer research in marketing tools other, then simplicity, affordability, and effectiveness- and that's exactly what makes up Constant contact.

Constant Contact is one of my favorite marketing automation tools by far most importantly for landing pages. It's cheap and affordable with superintensive features.

It has a ton of professional pre-built email templates and provides great email management possibilities.

One that brainstorms me most is the 2-month free trial it offers. I was very excited to learn that I could actually test out the tool for a couple of months before paying. This is what most competitors do not offer.

I highly rate its automation capacities in terms of simplicity and effectiveness plus, list management is super easy too. I get on-time notifications and complete metrics on the various conversions my campaigns perform.

The tool is user-friendly( I mean, from signup to user-dashboard). The team made everything super easy and they offer quality customer support.

Integration with analytic tools like MonsterInsiggt and Mixpanel is super-easy and these tools are very collaborative.

Desvantagens

It's awesome and offers a great fascinating user experience and I have no conservatives with it yet.

Neffer
Classificação geral
  • Usado Mensal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Fashionable and Functional. Your correspondence will

Avaliado em 10/07/2018

I do independent contracting for a nonprofit and have been using Constant Contact for about 4 years now for the electronic newsletters to our supporters and network. I love that the software and the many different template options to use for mailings. I also like that I am able to change fonts, color, backgrounds and layout with ease. It is VERY user friendly and if I need to stop in the middle of my work it, will be saved where I left off. This is actually an update because in the past if you didn't save the work manually you could lose it, but they have updated that and it now autosaves (which I am very grateful for). Also, I love that I can schedule mailings and campaigns in advance for when I want them to go out (I currently have 5 pending to go out on designated days within the next 5 weeks). This save me a lot of time and not having to wait til the day of to log on and send them out.

What I REALLY like is that we can track analytics. we know what emails (and topics) people are more interested in versus ones they barely open. This helps us in choosing more engaging content. I know what percent of our contacts have opened the emails. I can create different groups to send certain thing to (like Board members, parents, LSC), I am even able to see the time and date (and by whom) an email was opened and if the donate button was clicked or not (which is good for best practices and implementing measures of accountability within the org).

Vantagens

I do independent contracting for a nonprofit and have been using Constant Constant for about 4 years now for the electronic newsletters to our supporters and network. I love that the software and the many different template options to use for mailings. I also like that I am able to change fonts, color, backgrounds and layout with ease. It is VERY user friendly and if I need to stop in the middle of my work it, will be saved where I left off. This is actually an update because in the past if you didn't save the work manually you could lose it, but they have updated that and it now autosaves (which I am very grateful for). Also, I love that I can schedule mailings and campaigns in advance for when I want them to go out (I currently have 5 pending to go out on designated days within the next 5 weeks). This save me a lot of time and not having to wait til the day of to log on and send them out.

What I REALLY like is that we can track analytics. we know what emails (and topics) people are more interested in versus ones they barely open. This helps us in choosing more engaging content. I know what percent of our contacts have opened the emails. I can create different groups to send certain thing to (like Board members, parents, LSC), I am even able to see the time and date (and by whom) an email was opened and if the donate button was clicked or not (which is good for best practices and implementing measures of accountability within the org).

Desvantagens

I don't like that the only videos that I can embed into the mailings have to be a Youtube link. But other than that, there isn't much that I do not like about using this software.

Marah
Classificação geral
  • Setor: Restaurantes
  • Porte da empresa: 51 - 200 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

A central area to control all stages of preparing and publishing marketing campaigns

Avaliado em 16/03/2023

It is good to have a wide range of capabilities that help in controlling all stages of preparing advertising campaigns and scheduling their publication through emails and social media platforms. With Constant Contact, we obtained comprehensive reports and analyzes that showed our ability to reach, and contributed to guiding us towards the required corrective actions.

Vantagens

Constant Contact makes it easy to create and manage email campaigns and customer satisfaction surveys from one central area. I like how the contact lists are prepared and the same campaign is customized to suit the interests of each list, which exempts us from preparing separate campaigns for each list as it is enough to take a copy of the main campaign and make adjustments easily. I also like that Constant Contact has a lot of powerful features, especially ready-made templates that can be modified easily, and I love how they add animations that catch customers' eyes. Scheduling is very efficient and enables us to set exact posting times. It also helps us a lot in managing posts on social media. Reports and dashboards are useful; through them, we can track openings and clicks, which gives us an informed view of the success of our campaigns.

Desvantagens

There is nothing to dislike about Constant Contact; I just want more templates and ready-made components to be able to improve the quality of our campaigns, and some restrictions need to be removed so that we can export the data we need at once.

Kaitlyn
Classificação geral
  • Setor: Roupa e moda
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 5.0 /10

Increased customer base

Avaliado em 02/08/2022

We love to reward returning customers, we know there are a lot of choices in clothing and jewelry. We used constant contact to make sure all of our customers know about our rewards and have the opportunity to use them in store and online.
As a boutique it's important that we have items our customers are looking for but may not be able find in a mainstream store. We use the surveys to find out what styles our customers are most interested in, which also makes the customer feel valued and included. We discovered that out customers were looking for different styles than what we had originally anticipated.
The pricing makes all of this a bit irrelevant since I can purchase the same services for much less from another software company.

Vantagens

The amount of new customers we brought in was awesome, we kept in touch with past or current customers, meaning they're more likely to become repeat customers.
Email tracking and email automation, surveys (or polls), high deliverability rate, click tracking, insights, and ease of use are all pros. Customer service is very responsive.

Desvantagens

Constant contact costs more and provides less for the price than most of the other email marketing software I've used. I'm absolutely fine with paying more to get more but it doesn't make sense to pay more to get less. Business 101...
Depending on who the recipient has their email address with, more or less of the emails from constant contact may to wind up in the promotions label vs primary.

Selene
Classificação geral
  • Usado Semanal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Constant Contact is an easy-to-use email marketing tool - a little pricey but worth the...

Avaliado em 26/06/2018

Overall a great product, easy to use, and functional. its minor limitations are countered by functionality, reliability, and the features it offers. The price is sometimes a turnoff when compared to other marketing email providers. CC offers easy to use templates that are almost fully customizable. Lots of extra features including campaigns, events, registrations, sign up forms etc. There are plenty of HELP menu items and tutorials. Love that there is no limit on the number of emails sent monthly. Overall a great go to product!

Vantagens

As an email marketing solution, CC fits most small to medium business owners needs with plenty of easy to edit templates, branded emails, newsletters, calendars, event apps, and website integrations. Additionally, business owners can set up events and registrations via the app. The templates are easy to use with varied options and designs. For more experienced handlers, HTML is available to set up templates. Emails offer clients and recipients the opportunity to opt out or stay tuned while landing the emails in their in box rather than their spam filters . Analytics are a plus and helpful to see what works and what doesn't in an email campaign. CC also integrates social media platforms. Overall it is a great all-in-one marketing tool.

Desvantagens

While the software is generally easy to use, it is not intuitive and does on occasion produce glitchy results from missing images to random changes in text, font, and email structure. I do like the tiered pricing structure, although find CC to be far more expensive than their competitors. One of my biggest complaints is the placement of images - it doesn't really allow flexibility in design - if you are ok with their more cookie cutter template designs then its a 5 star - but the ability to place images becomes tedious and reduces the functionality. Overall the program is a go and worth the expense even if the image placement issues are annoying.

Avaliador Verificado
Classificação geral
  • Setor: Suprimentos e equipamentos para empresas
  • Porte da empresa: 2 - 10 funcionários
  • Usado Semanal durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

The highs and lows of constant contact.

Avaliado em 24/12/2022

Vantagens

1)Easy to use: Constant Contact has a user-friendly interface that makes it easy for users to create and send emails, even if they have little to no experience with email marketing.2)Customizable templates: Constant Contact offers a wide range of customizable templates that users can use to create professional-looking emails.3)Advanced features: Constant Contact offers advanced features such as A/B testing, segmentation, and automation, which can help users fine-tune their email campaigns and improve their results.4)Integration with social media: Constant Contact allows users to easily integrate their email campaigns with social media platforms such as Facebook, Twitter, and LinkedIn, making it easier to reach a wider audience.5)Excellent customer support: Constant Contact has a reputation for providing excellent customer support, with a team of experts available to help users with any questions or issues they may have.

Desvantagens

1)Expensive: Constant Contact can be more expensive than some other email marketing tools, especially for users with large email lists or those who need advanced features.2)Limited customization options: While Constant Contact allows users to customize their templates, the options for customization may be limited compared to other email marketing tools.3)No free plan: Constant Contact does not offer a free plan, which may be a drawback for users on a tight budget or those who are just starting out with email marketing.4)Lack of integrations: Constant Contact does not offer as many integrations with other tools and platforms as some other email marketing tools.5)Poor deliverability: Some users have reported issues with email deliverability with Constant Contact, which can be a major issue for any email marketing campaign.

Nathan
Classificação geral
  • Setor: Políticas públicas
  • Porte da empresa: 11 - 50 funcionários
  • Usado Mensal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Probabilidade de recomendação 8.0 /10

Robust Email Marketing

Avaliado em 03/09/2018

Converting web site visitors to email marketing recipients has never been easier, as site visitors simply select which programs they are interested in and they are automatically added to the appropriate contact lists in Constant Contact. Constant Contact has made it painless to conduct email marketing campaigns that circumvent spam filters, something that Emma and MailChimp struggled with.

Vantagens

Constant Contact makes it really easy to make attractive, functional emails and to conduct email campaigns with sequencing. Building emails is done via a drag-and-drop interface (WYSIWYG), so you don't have to have any coding experience with html or css. It's really easy to schedule your campaigns, too. If you can use Outlook and Word, you should be able to get comfortable with Constant Contact pretty quickly. It's also really easy to build and manage contact lists, including importing from csv files. And Constant Contact does a good job of tracking bad email addresses and removing them from your lists, which is important because you are charged by the number of contacts you have. I also like that you can send yourself previews so you can try the messages out on different mail programs and tweak them to your liking. Once you've sent out the messages, Constant Contact offers reporting to let you know how successful your campaign was, including the click-through rate. It also sends you reports about who is being added to and removed from your contact lists. Its integration with several WordPress form plugins means it's easy to convert web traffic to email marketing recipients.

Desvantagens

Permissions. There are basically two levels of permissions besides the account owner: campaign creator and account manager. It would be nice to have more granular control over what users can do, because account manager gives users a lot of freedom, but is necessary to work with contacts, schedule a send, etc. The other thing I don't like is how quickly the cost ramps up. Having used Emma and MailChimp, I feel like Constant Contact is the most robust platform. But it is expensive.

Jeff
Classificação geral
  • Setor: Rádio e televisão
  • Porte da empresa: 501 - 1 000 funcionários
  • Usado Mensal durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

A nimble framework with solid variety

Avaliado em 17/01/2020

Over all, it satisfies with tons of options and features. It's been around for quite a while so it has maturity. I like that, because it's less likely to drop off the grid and force me to learn a different application. With the savings of a few home-made cappuccinos instead spending at the coffee stand, you can easily afford this!

Vantagens

Constant Contact has a smooth feel and almost always gives back more than I put into it. It's simple, solid, and scores big with me in mass management of details, as well as private and public listings. From crafting a simple update, to publishing an intricate periodical, it does the trick. The better your skills in composition and design, the better this suite will engage your craft. If you're not really into complex "back end" matters, like analytics, CTA, efficiency, and delivery success, that's ok. You'll still be able to feel the "pulse"; and like many things, the rest will come with time. The best part is that it grows on you over time, instead of impressing you upfront, and then disappointing. This "work-on-it-anywhere" app is chock full of tools for social marketing, surveys and campaigns, monitoring, scheduling, automation and similar workflows, to design, custom templates, storage, libraries, and hosting, etc. However, don't ease up on your final proof, because that's where I make the "best" mistakes! The more polished it is, the more embarrassing that typo will be! Constant Contact is a multi-level mobile tool, with plans that meet well.

Desvantagens

While I don't always anticipate maintenance down-times, a more diverse notification system of maintenance times would be nice. I also believe a "pay-per-use" option for a reasonable time-frame would be great for businesses with less predictable budgets, trying to get off the ground. Also, sometimes design tools aren't as pliable as I'd like sometimes (I'm a so-so perfectionist). But for the price, that's ok!

Corey
Classificação geral
  • Setor: Gestão de organizações sem fins lucrativos
  • Porte da empresa: 51 - 200 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 6.0 /10

Great For Emails, But Other Features Are Getting Worse

Avaliado em 11/01/2022

I have used this for 5+ years and have always been happy with the email marketing side of it, but the product has gotten worse over the past five years. I feel they are more focused on selling "templates" than supporting the product we pay for. The survey function is basically unusable at this point, and I now have to use Survey Monkey for surveys when I used to only use CC.

Vantagens

Emails through constant contact look great, it's easy to use and customize and building email lists is very simple.

Desvantagens

The survey feature was huge for us for the past few years, but they recently re-did this into "survey pages" which is terrible, very limited, and the exported data is always wonky. Support has been no help. This will cause me to look at other email platforms upon my renewal to look for a better "one-size-fits-all" solution.

Alternativas consideradas

SurveyMonkey e Mailchimp