Avaliações do Sage Accounting
Sage Accounting
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364 avaliações
- Setor: Contabilidade
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Sage Business Cloud - Cannot Do Business Without It
Avaliado em 04/10/2019
Vantagens
I love the fact that my clients and I can share the same system in different locations. It also has an app that I can use on the go for invoicing and quotes.
Desvantagens
Currently, I don't have any grips with the system.
Alternativas consideradas
QuickBooks OnlineRazões para mudar para o Sage Accounting
I have been a Sage Pastel user for over a decade. when I heard that there was a cloud-based system available that offered such powerful, yet simple to use features, I had to give it a try. I have not been disappointed.- Setor: Fabricação de alimentos
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Really Easy Software for Non-Accountants
Avaliado em 14/06/2022
I honestly, couldn't imagine running my business without it. It's such an integral part of my...
I honestly, couldn't imagine running my business without it. It's such an integral part of my business and frees up my time so that I can focus on other things. Truly outstanding!
Vantagens
I love the usability of this product. As a non-accountant, I feel able to easily keep track of my small business accounts with Sage Business Cloud Accounting. Plus, if ever there is a time where I don't know something and my accountant isn't available, the Sage help is excellent. I love the new addition of the Sage University which is going to be a real help in training my team.
Desvantagens
I feel that for me personally, the cash flow forecasting is a bit complicated, but I'll admit I haven't fully explored this side of things, I tend to do all my budgeting on a spreadsheet but it would be handy to have it integrated with my accounts. Maybe a section that can look at the P&Ls for past years and recommend budgets for the months, quarters and year ahead. Again, it's not something I've fully looked into so it may already exist on the platform.
Razões para mudar para o Sage Accounting
It was recommended to me by my accountant who was already using the software for some other clients and after trialling it, I found it great.- Setor: Energias renováveis e meio ambiente
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 0.0 /10
Peachtree to Sage...A long history!
Avaliado em 15/03/2024
In the end, we sold the business and Sage was discontinued.
In the end, we sold the business and Sage was discontinued.
Vantagens
Sage was Peachtree Accounting software at the beginning. No internet available. Many startup accounting packages becoming available and we picked Peachtree on belief that it was a good starting company and would succeed. We used Peachtree and later Sage for some 20+ years.
Desvantagens
Sage was a drop in service from Peachtree. Afterwards, it was always decreasing in support. Hard to discuss any topic or correct software problems. Lack of service and support.They were all about charging you for any conversation... insensitive till it got to the point of their interfering created more problems on their mission to boost revenue. We used the same package every year for stability!
- Setor: Atacadistas
- Porte da empresa: Profissional autônomo
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Sage Accounting Review
Avaliado em 21/03/2024
Vantagens
Very easy to use. Intuitive. On the rare occasions I have needed to contact customer services they have been very helpful and always sort my query.
Desvantagens
When integrating from sage 50 accounts product quantities did nit integrate.
Resposta do Sage
Thank you for your review, Michael. We're delighted that Sage Accounting's intuitive design and customer service have met your needs. We apologize for the integration issue, your feedback is greatly appreciated.I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Setor: Contabilidade
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Sage accounting review
Avaliado em 10/05/2024
All good except Bank feeds on certain banks not working
All good except Bank feeds on certain banks not working
Vantagens
Easy to use and to explain to clients jhow to use
Desvantagens
Bank feeds that do not work on certain banks
Resposta do Sage
Thank you for your review, Jolanda. We're glad Sage Accounting meets your needs and allows for efficient cloud collaboration. We acknowledge the bank feed issue and will share this feedback internally. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Setor: Varejistas
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Simple to navigate
Avaliado em 12/03/2024
Generally easy to use, customer support is always very good.
Generally easy to use, customer support is always very good.
Vantagens
Generally a very user friendly programme with excellent customer support.
Desvantagens
No batch invoicing so it is much more time consuming when entering multiple invoices for the same supplier.
Resposta do Sage
Thank you for sharing your experience, Elizabeth! We're glad you find Sage Accounting user-friendly and are pleased with our customer support. Your input on batch invoicing is invaluable as we strive for improvement. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Setor: Publicidade e marketing
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
ITA A GOOD PACKAGE
Avaliado em 13/03/2024
Vantagens
ONLINE MEANS I CAN USE ANY COMPUTER UNLIKE SAGE 50 WHICH WAS COMPUTER DEPENT
Desvantagens
NOTHING ITS A GOOD PACKAGE I CANT FAULT IT
Resposta do Sage
Hi Matt, thank you for your review. I'm pleased to hear you find Sage Accounting a good package with no faults! I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Setor: Transporte rodoviário e ferroviário
- Porte da empresa: 51 - 200 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 0.0 /10
Do not purchase
Avaliado em 26/11/2023
Horrible experience, hard to use, does not integrate, way over priced
Horrible experience, hard to use, does not integrate, way over priced
Vantagens
Nothing, hard to use, does not integrate with other programs
Desvantagens
Everything. Worse product for accounting ever
- Setor: Formação profissional e coaching
- Porte da empresa: 2 - 10 funcionários
- Usado Semanal durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Small Business Sage Cloud Accounting
Avaliado em 12/03/2024
Excellent, I am always surprised each time I speak with one of your support desk team, just how...
Excellent, I am always surprised each time I speak with one of your support desk team, just how charming, patient and informed they are.... don't ever change that please. Im a fan .
Vantagens
Simplicity and exception support staff, well trained and friendly
Desvantagens
wish it had easier search options, that it would recognise more key words when seeking a specific transaction.
Alternativas consideradas
QuickBooks OnlineRazões para mudar para o Sage Accounting
reputation and confidence that I had a recognised brandResposta do Sage
Thank you for your glowing review, Jeff! We're thrilled to hear about your positive experiences with our support team and appreciate your feedback on the search functionality.
I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 11 - 50 funcionários
- Usado Semanal durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
My professional side hustle enablers
Avaliado em 17/11/2022
Vantagens
Banking connections, this and the ease of allocation of transactions, I can track my spending habits and allocate my incomes with ease.Bookkeeping should not be hard and the solution makes sure it's a breeze.
Desvantagens
I'm not sure it's this is a thing of the past... But I have multiple bank accounts linked and transfer between accounts can be be very complicated and you can easy duplicate transactions.I really don't like the idea of paying for add-ons such as cloud space. I think the more functionality required the more this can become expensive.
Razões para mudar para o Sage Accounting
I think pricing for basic bookkeeping functions, it's still the most reasonable.- Setor: Serviços e tecnologia da informação
- Porte da empresa: 201 - 500 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Awesome Accounting System if you can afford it!
Avaliado em 21/10/2022
The overall experience is definitely good and it's worth every penny if one can afford it.
The overall experience is definitely good and it's worth every penny if one can afford it.
Vantagens
Sage Accounting application improved our efficiency and business processes by much. It's features are integrated and there's no functional flaws at all; we can trust it's reports!
Desvantagens
When you have 10+ users, it'll be a bit expensive to maintain Sage. Besides, initially the learning curve to get accustomed to it's features may take some more time for the traditional ERP system users
Alternativas consideradas
Salesforce Sales CloudRazões para escolher o Sage Accounting
NetSuite was very very expensive to maintain and also it's product support team was very slow to respond.Software anterior
NetSuiteRazões para mudar para o Sage Accounting
Sage has all the features that we necessitated and it was within our budget- Setor: Gestão da educação
- Porte da empresa: 51 - 200 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 6.0 /10
a tool to trust if there is budget for it
Avaliado em 15/07/2021
very good, all the accounting department can work with it.
very good, all the accounting department can work with it.
Vantagens
the robustness of the software, it does not save locally any file, is connecting to the server for every query.
Desvantagens
the price is very high, the company need to be bigger to be able to pay this software, the customer service is not very good in the it section, they are accountants.
- Setor: Construção
- Porte da empresa: Profissional autônomo
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Sage
Avaliado em 27/09/2022
Excellent, the more you learn about the software the more possibilities to improve your business,...
Excellent, the more you learn about the software the more possibilities to improve your business, an all in one package.
Vantagens
With starting on a new venture it was imperative to start off with the right software, Sage gives us everything we currently need in terms of invoicing, banking, ensuring all payments (in & out) are allocated, plus the flexibility to set up your own product codes & pricing structure specific to our business.
Desvantagens
I would like to see a word search feature included in the invoice and purchasing section, rather than have to go through individual invoices to find the product I am looking for.
Alternativas consideradas
XeroRazões para mudar para o Sage Accounting
Used Sage when working in another industry so familiar with some of the processes.- Setor: Contabilidade
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Why Sage Business Cloud Accounting Is the Best Solution For Independent Bookkeepers
Avaliado em 26/04/2023
Sage Cloud Based Accounting - runs not only our own business, its client structure and management...
Sage Cloud Based Accounting - runs not only our own business, its client structure and management thereof, it forms a key central hub from where we can deploy the various other Sage functions we use for our clients be that accounting functions, CIS, Payroll, year end accounts, VAT etc. Put in concise words - one log on - one hub - everything contained within it. It liberally is a one stop solution for a bookkeeping or accounting practice of any size.
Vantagens
Sage provides a one stop cloud based solution with the power to tackle the most complex clients and the ease of use to mean that using it is not a chore - its well laid out, graphically pleasing and the menus have a logical and intuitive structure - it is easy to gain proficiency in its use and deployment and its advanced functionality is attainable without too much head scratching. Customer service is world class - and support features such as Sage University and Sage Champions are second to none - all in all its a mid-price point software package that does it all as well as anyone and often a great deal better backed than any of the competition, and it is backed up by the best aftermarket support package, customer service structure in the marketplace - with Sage you are never alone - they back you 100% in supporting you and your business and that alone is priceless in this day and age. Put simply - Sage is pivotal to our success and without them we could not do what we do.
Desvantagens
No - I say no because Sage are good enough to listen to improvement suggestions from end users, log them and incorporate the key ones in their roadmap - again the transparency of Sage and the inclusivity means that any teething problems are documented and supported until they are untimely resolved.
- Setor: Imprensa
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 7.0 /10
Good and easy software.
Avaliado em 05/03/2024
Vantagens
Very easy to setup and use it. Nice and intuitive UX. A lot of good and useful features "ready at your fingertips"
Desvantagens
Sometimes the loading speed is very very slow.
Resposta do Sage
Thank you for your review, Haba! We're delighted to hear that you find Sage Accounting easy to use with a user-friendly interface. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Setor: Serviços financeiros
- Porte da empresa: 201 - 500 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Awesome Account Software for all your needs
Avaliado em 18/01/2023
Sage Business cloud accounting has been a huge relief for my finance department making their...
Sage Business cloud accounting has been a huge relief for my finance department making their records traceable.
Vantagens
The cloud deployment makes it a perfect solution
Desvantagens
Adoption of multi factor authentication before users can login
Alternativas consideradas
QuickBooks OnlineSoftware anterior
Microsoft Excel- Setor: Contabilidade
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 0.0 /10
Just don't
Avaliado em 11/03/2019
I wanted to use Sage business accounting cloud for basic bookkeeping and I couldn't even do this....
I wanted to use Sage business accounting cloud for basic bookkeeping and I couldn't even do this.
My experience was of utter frustration. Not only with the lack of capabilities and difficulty in using the software but even worse, with their billing department. I was charged the wrong amounts every single month. Clients were charged for software that they didn't even use. Some clients were charged for software that I had already paid for. Nobody in accounts could fix it. Not even the directors were able to fix it. What an absolute disaster. I am absolutely at a loss as to how they are still in business.
Vantagens
The sage logo hinted that it may be similar to their line 50 product. Oh, how wrong I was.
There is quite literally nothing good I can say about this software, their customer support nor their accounts and billing team.,
Desvantagens
It falls way short of functional. It couldn't be further behind the competition if they did nothing.
Essential features like repeating invoices were missing.
You can't pay with or receive into the director's loan account.
You are restricted in the number and type of bank/cash accounts you can have.
Fixing anything is a mammoth task
and even then, it doesn't actually fic the issues.
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 2 - 10 funcionários
- Usado Mensal durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 10.0 /10
Straightforward accounting
Avaliado em 18/03/2024
You can usually tell when you have a decent piece of software, when you only have tos pend a few...
You can usually tell when you have a decent piece of software, when you only have tos pend a few minutes to accomplish what you went in to do and then quit. Sage does exactly that for me and my business! The most tedious task that I have to do, is just made so much easier for me, compared to the days in the past when I had to hire an accountant and fill in spreadsheets. IT has more than paid for iteself with savings from having to keep an accountant on the books.
Vantagens
For someone that has never used accounting software before, I was up and running within 30 minutes and had my first invoice wnging its merry way to teh client to be paid. With very helpful customer service checking in on me in the initial period, I was able to get the rest of the package set up quite easily, including being able to do my VAT returns easily. Great software that does everything that a small business needs!
Desvantagens
To be honest, y grumbles have been few and minor. The big things it does well, but sometimes I just confused by the numbers it displays but that is more often than not finger trouble in displaying sort orders of the date column.
Resposta do Sage
Thank you for sharing your positive experience with Sage Accounting. We're thrilled to hear it's streamlined your invoicing and VAT returns, making business management easier. Your minor concerns are noted, and we're here to support you through any confusion. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Setor: Contabilidade
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Sage Accounting for every day
Avaliado em 29/04/2024
I use sage for my own practice, for my husband's business and I have 34 clients where I am the...
I use sage for my own practice, for my husband's business and I have 34 clients where I am the invited Accountant. This system is well designed to make accounting easier.
Vantagens
It is easy to set up and use. Because it is an online system it can be accessed anywhere anytime.
Desvantagens
They do have some issues with slow or degradation but have been working on this. Also billing department is not easy to contact so have had issues there
Resposta do Sage
Thank you for your feedback, Andrea. We're glad to hear Sage Accounting is accessible and user-friendly for you and your clients. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Setor: Contabilidade
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Sage Accounting Review
Avaliado em 18/03/2024
I highly recommend Sage to clients and friends.
Easy to use and great value.
I have a fantastic...
I highly recommend Sage to clients and friends.
Easy to use and great value.
I have a fantastic Account manager and I always get the help needed
Vantagens
It's easy to set up and train clients to use. Even someone with little technical experience can easily use once set up by a professional
Desvantagens
Mobile app doesn't allow you to process as much as the online version
Resposta do Sage
We're glad Sage Accounting suits your needs, Nicola. Thank you for your feedback on your Account Manager and your feedback on the mobile app's functionality is noted. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Setor: Serviços a indivíduos e famílias
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Long established accounting software
Avaliado em 18/03/2024
Vantagens
I have been using Sage accounting since the 90's It has been developed over the years to cope with the evolving times.
Desvantagens
The latest cloud version has a limited capability compared with the desktop version, which is frustrating at times, but if you are new to using the comparison isn't there.
Resposta do Sage
We appreciate your longstanding support, Sharon. It's great to hear Sage has evolved with your needs. Thank you for your feedback on the cloud version and I'll share internally. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Setor: Varejistas
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 2.0 /10
Sage One - Good for a Chicken Farmer in Zimbabwe
Avaliado em 24/04/2023
No comment, as it was developed by Pastel and not a lot of effort was placed in developing a...
No comment, as it was developed by Pastel and not a lot of effort was placed in developing a descent accounting platform.
Vantagens
Sage is very cheap, but with it comes a entry level accounting platform. Definately not a Rolls Royce like Microsoft Business Central.
Desvantagens
Uploading and deleting items and customers and suppliers. Very entry level. This product does not come close to Business Central. Sage is more an accounting platform for third world countries.
- Setor: Fotografia
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
A very simple online accounting system
Avaliado em 06/11/2017
The ability to connect my bank accounts is great and a real time saver.
The ability to connect my bank accounts is great and a real time saver.
Vantagens
The fact that this is online and can be accessed from any device is a real pleasure. It means as a sole trader that I can enter receipts while I'm on the go or at home when I have a spare few minutes. I know sage was late to the party for online accounting systems but they have managed to make a simple system and one that starts cheaper than the competitors.
The second main feature for me was the ability to automatically connect to my bank accounts and match my transactions as this saves no end of time and is all included in the monthly price.
They also have a feature which allows you download your transaction in a CSV file as well, if you wanted to move them to another system.
Desvantagens
It's not as customisable as the desktop version was but once you get over that hurdle and change your way of thinking and acting then you realise they had a reason for making it so simple.
- Setor: Fabricação elétrica/eletrônica
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 2.0 /10
Appalling Customer Service
Avaliado em 29/05/2018
I phoned and chatted online with Sage One (Sage Business Cloud?) customer service technical support...
I phoned and chatted online with Sage One (Sage Business Cloud?) customer service technical support 8 days ago over an issue and have also emailed them every working day since and they just keep telling me that they have logged the issue and it has been passed to their Development Team. In the meantime I can't send invoices. What's the point in offering 24/7 customer support if they just log the issue and make you wait over a week for a fix?
Vantagens
Good interaction with payroll and Pension software, banking etc. Easy to use. Can use from any pc.
Desvantagens
Long list of minor but annoying issues, like it does not accommodate UK net monthly account customers/suppliers, the default dates on functions only show the current month. The only way to avoid the contact name appearing on the invoice address is to put a full stop in the contact name box (so the first line of every invoice is a full stop). Product list doesn't section so you can't add a percentage to one customer or one type of product. Appalling customer service for technical problems.
- Setor: Serviços meio ambientais
- Porte da empresa: Profissional autônomo
- Usado Semanal durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 7.0 /10
Sage review
Avaliado em 12/03/2024
Good so far, easy to set up if the time is put aside
Good so far, easy to set up if the time is put aside
Vantagens
I like the simplicity to use but professionalism of the output & easier than a spreadsheet
Desvantagens
Sage, for me, is missing automatic chasing of overdue invoicing like you can do with other software for the same purpose. Unfortunately, it’s this element that is missing which is making me consider one of the other software available until safe catches up and introduces this feature. I also think it’s missing an easy way to put a part payment against an invoice unless I just haven’t figured it out yet
Resposta do Sage
Thank you for your feedback, Matthew! We're glad you appreciate the simplicity and professionalism of Sage Accounting. Your suggestions for overdue invoice chasing and part payment features are valuable and I'll share internally. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews