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2857 avaliações
- Setor: Internet
- Porte da empresa: 201 - 500 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Confluence for Jira
Avaliado em 21/09/2022
Trouxe mais visibilidade e organização sobre os documentos da empresa.
Vantagens
Produto fácil de utilização e com ótima integração com o Jira.
Desvantagens
Upload de arquivos word perde a formatação ao subir via upload.
- Setor: Bens de consumo
- Porte da empresa: 1 001 - 5 000 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Confluence
Avaliado em 02/04/2020
Não utilizo mais o aplicativo o browser é bem melhor que ele
Vantagens
Ele é leve e em suas especificações possuem muitas funcionalidades basicas para o usuário do aplicativo
Desvantagens
Não cumpre o que promete, não deixa editar nem criar operação básicas nas páginas e a visualização não possui zoom
- Setor: Bancos
- Porte da empresa: 1 001 - 5 000 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Confluence como ferramenta essencial na condução dos projetos
Avaliado em 08/12/2022
Vantagens
Mix de oportunidades de gestão e controle das informações.
Desvantagens
O design do Confluence não é satisfatório e poderia mais opções nos campos de edições de páginas.
- Setor: Varejistas
- Porte da empresa: 1 001 - 5 000 funcionários
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Probabilidade de recomendação 7.0 /10
útil para documentação de testes
Avaliado em 09/09/2022
Eu salvo todas documentações de QA no Confluence e gosto muito principalmente porque permite armazenar mídias
Vantagens
Ferramenta online em repositório único, a parte que mais gosto é que permite anexar mídias
Desvantagens
a lentidão para carregar as paginas com muito conteudo
- Setor: Varejistas
- Porte da empresa: 10 000+ funcionários
- Usado Mensal durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 8.0 /10
Excelente ferramenta para documentação
Avaliado em 25/09/2022
Uso desde 2014.
Vantagens
A edição de texto e layout são o forte da ferramenta. A facilidade para inserir fluxos e desenhos feitos no Draw.io merece destaque.
Desvantagens
De perder fluxos feitos no draw.io dentro da ferramenta. Por algum motivo, depois de algum tempo ela some. Outro ponto ruim é encontrar documentos. A pesquisa é muito ampla e os recursos de filtro fracos
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 1 001 - 5 000 funcionários
- Usado Diariamente durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 7.0 /10
Documentação
Avaliado em 18/09/2022
Muito boa
Vantagens
Sistema muito bem flexível e apto para seus objetivos.
Desvantagens
Limitação de acesso burocrática demais a ponto de cansar.
- Setor: Bancos
- Porte da empresa: 501 - 1 000 funcionários
- Usado Semanal durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 8.0 /10
Confluence
Avaliado em 16/03/2022
Vantagens
A possibilidade de upar apresentações direto do Google drive
Desvantagens
Listagem dos conteúdos de forma apática
- Setor: Serviços financeiros
- Porte da empresa: 1 001 - 5 000 funcionários
- Usado Mensal durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 9.0 /10
Compartilhamento de fluxos de trabalho
Avaliado em 09/03/2022
Vantagens
O Confluence possui um layout amigável e fácil de manusear. Possibilita integração com o GoogleDrive e facilita o trabalho. Na minha rotina utilizo para documentar fluxos de trabalho e compartilhar com as partes interessadas.
Desvantagens
Poderia oferecer mais recursos de customização dos documentos.
- Setor: Consultoria de gestão
- Porte da empresa: 501 - 1 000 funcionários
- Usado Mensal durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Probabilidade de recomendação 9.0 /10
Aparência amigável, proposta inteligente
Avaliado em 13/05/2022
Vantagens
É possível reunir gestão de conhecimento de grande número de projetos em um só lugar. É possível personalizar a página, separando por temas. Além disso, é possível adicionar tags ao conteúdo adicional, facilitando a busca e organização das informações.
Desvantagens
O login individual é dificultado, tendo um login único para vários ou todos os colaboradores que acessam uma página. Diferente de outros serviços da Atlassian, como trello, não é possível compartilhar de maneira que cada um com domínio da empresa faça seu login pessoal.

- Setor: Serviços e tecnologia da informação
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Our knowledge base
Avaliado em 11/11/2022
We were having problems to share information, and some users were not getting the right information. Knowing that we have a tool for information sharing like Confluence, we create a plan to start documenting all our processes, and now they are available across the company.
Vantagens
It is very useful to share all our documentation and knowledge base. All the users are now able to get updated information, and can share any documentation with the team.
Desvantagens
It can become a bit slow sometimes, causing the pages to take longer to load and look for information.

- Setor: Publicidade e marketing
- Porte da empresa: 201 - 500 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
All-in-one collaboration platform
Avaliado em 17/07/2022
Aids in the development of specialized work areas, wherein employees may carry out their duties in a relaxed and conducive setting. Integrating with other Atlassian products, as well as third-party apps, makes the platform more robust. It's easy to implement, fits any budget, and can help any business expand its operations.
Vantagens
Atlassian Confluence is a platform for teamwork and information exchange that has helped our company greatly improve its operations. The platform is accessible to all users and features a straightforward interface, enabling our company to set up shared workspaces where employees can efficiently complete a wide range of assignments. It's steady, and it's facilitated the simple expansion of our holdings.
Desvantagens
There was a difficult learning curve for some of our less tech-savvy consumers to become proficient on the site. Some users may find it inconvenient that customer service is only offered in English.
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 201 - 500 funcionários
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
The Ultimate Collaboration Tool for Teams
Avaliado em 15/02/2023
Overall, while there are some areas for improvement, Confluence is generally well-regarded as a highly effective collaboration tool. Its comprehensive range of features, customization options, and integration capabilities make it a top choice for teams looking to streamline their work and improve collaboration.
Vantagens
As a user of Confluence, I can confidently say that what I like the most about this collaboration tool is its ability to bring teams together and streamline their work. With Confluence, it is easy to create, share, and collaborate on content in real-time, regardless of where team members are located.One of the key features of Confluence is its flexibility, allowing users to create pages in a variety of formats, including text, images, videos, and more. This makes it easy to create and share content with team members, and to ensure that everyone is working from the same page. The software also supports real-time editing, which means that multiple team members can work on the same document at the same time, making collaboration more efficient and effective.Another feature that I appreciate is the ability to integrate with other tools and software, such as JIRA and Trello, which makes it easy to bring together different aspects of a project and keep everything organized. The software is also highly customizable, with a range of themes and plugins available to tailor the platform to specific needs.
Desvantagens
One common criticism is that the platform can be a bit overwhelming, particularly for new users who are not familiar with the software. Some users have reported that the sheer number of features and customization options can be difficult to navigate, and it can take some time to get up to speed with all of the functionality.
- Setor: Defesa e aeroespacial
- Porte da empresa: 10 000+ funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
highly recommended for project management
Avaliado em 10/02/2023
Vantagens
I like the programs arrangement to do track tasks.
Desvantagens
The lack of customer support and cost of the program.
- Setor: Construção
- Porte da empresa: 1 001 - 5 000 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
I highly recommend Confluence as a collaboration platform
Avaliado em 19/01/2023
Overall, I highly recommend Confluence as a collaboration platform. It is user-friendly, packed with features, and provides a great platform for teams to work together. The only downside is that it can be a bit pricey for some users.
Vantagens
Confluence is an excellent collaboration tool that allows users to create, share and collaborate on various projects. The platform is incredibly user-friendly and easy to use, with a wide array of features that allow for seamless collaboration. The user interface is intuitive and clean, making it easy to navigate and find the features you need.
Desvantagens
The only downside to Confluence is that it can be a bit pricey for some users. Additionally, it is not as intuitive or feature-rich as some of its competitors.
- Setor: Publicidade e marketing
- Porte da empresa: 11 - 50 funcionários
- Usado Semanal durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 5.0 /10
Confluence: Transforming Communication for the Better
Avaliado em 07/02/2023
Everyone on the team can easily get started right away, with the user interface's intuitive design and straightforward navigation. We have been able to streamline our procedures and work more productively with the ability to create and share content, such as documents, presentations, and diagrams. We have also been able to track projects' progress and any arising problems.Confluence's ease of use in creating and gaining access to corporate knowledge is one of the things that particularly caught my attention. Since everything is now organized in one location, we no longer need to search through numerous folders and files to find the information we need. We can easily find the data we require thanks to the effective search functionality.It's a complete and user-friendly solution for project management and team collaboration because it has enhanced our team's communication, collaboration, and efficiency.
Vantagens
Our communication and document sharing has become much faster and more effective thanks to Confluence's collaboration features. It is simple for team members to add comments, mentions, and attachments within pages, making it easy for everyone to stay informed. It gives our team's knowledge base a neat and organized platform to be stored on. The software's features, such as page templates, labels, and hierarchy structures, enable us to build a well-organized and searchable information repository. It integrates without a hitch with the other tools in our tech stack, making it an incredibly useful and practical tool for us to use. All things considered, Confluence has been a great asset to our team.
Desvantagens
It can be cluttered and difficult to navigate, making it challenging to find specific information and files. It can be slow and unresponsive at times, causing frustration and slowing down our workflow. Another issue is the limited customization options, which can make it difficult to fully integrate the software into our specific needs and processes. And the pricing for additional features and upgrades can become quite expensive, making it difficult to budget for and utilize the full range of capabilities offered by the platform.
- Setor: Pesquisa
- Porte da empresa: 201 - 500 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 9.0 /10
Confluence Review
Avaliado em 21/01/2023
Vantagens
I appreciated the convenience of collaborating with my team using Confluence. Its user-friendly design made it simple to make and manage documents, exchange concepts, and collaborate with other colleagues. By using Confluence, I was able to bring my team together quickly and easily to debate projects and plans. Furthermore, I was pleased with the option to personalize the atmosphere of the workspace, allowing us to make it reflective of our team.
Desvantagens
I don't have any dislikes in regards with the Confluence application.
- Setor: Pesquisa de mercado
- Porte da empresa: 501 - 1 000 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
The industrial wiki
Avaliado em 25/01/2023
I had been using confluence for years now, always worked well and provided a interface for planification and requirement definition.
Vantagens
What I like the most is that you can integrate confluence with Jira. A task management tool and a documentation tool, both very solid, together but separated. This is awesome, as you can have different people focusing on different solutions without interfeering.
Desvantagens
I really have nothing to compare it with. You could compare Confluence with Notion, but the way Confluence and Jira integrate makes it uncomparable.
- Setor: Software
- Porte da empresa: 501 - 1 000 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
An Elegant way of writing and maintaining development documentation.
Avaliado em 14/02/2023
My overall experience of mine with Confluence is great and I've used it so effectively that it helped me a lot in terms of documentation.
Vantagens
The best thing about confluence is that it comes under the Atlassian software ecosystem and it is packed with features that help to make use of it easy and effective.
Desvantagens
Nothing at the moment because it is suitable for my use case.
- Setor: Design gráfico
- Porte da empresa: 2 - 10 funcionários
- Usado Semanal durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Facilitate collaboration with Confluence
Avaliado em 16/02/2023
Vantagens
I particularly appreciate the flexibility of Confluence. It allows you to create collaborative spaces for different projects, teams or domains, using predefined or customized templates. The search function is also very powerful, making it easy to find specific content. In addition, I really like the ability to add macros to integrate external tools, such as dashboards or diagrams.
Desvantagens
I find that Confluence can be a little difficult to get used to for new users. Creating custom templates or macros can take some time and patience. Also, software updates can sometimes cause compatibility issues with certain macros or plugins.
- Setor: Serviços financeiros
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 7.0 /10
Class-enterprise knowledge base software
Avaliado em 24/02/2021
The best thing I achieved using this software was to integrate the concept of knowledge base with my business logic, and it really helped because they have a great documentation for starters, and they don't just learn to use the platform, but the overall concept regarding documentation management.
Vantagens
The best feature that this has is the extended Add-In marketplace. You can find the proper Add-In to express your ideas in the best way: Coding, Images or illustrations, animated gifs or videos, and even forms inside the documents and pages. From a user perspective, this is one on the easiest knowledge base software in the market, and also you have the bakcing of Atlassian. The process of the integration with our existing business logic was easy because we didn't have a strict knowledge base, but Confluence gave us the foundations to build one from scratch.
Desvantagens
The export tools and options you have inside the platform are not good. The data isn't portable, so you can't migrate easily to another platform in case you want. The installation process was complex, but today, they stopped producing self-hosted applications, so you are obligated to use their cloud services, and it can be a problem if the company has a strict data policy, like restrictions in the phisycal storage of the data.
- Setor: Software
- Porte da empresa: 1 001 - 5 000 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Keep everything in one place, best KMS in software projects!
Avaliado em 22/04/2022
We are using Confluence for more than 4 years and in multiple projects and compnaes. I can say this too is awesome and although still have lots of space for improvement, but the current version is truly reliable for enterprise-level companies.
Vantagens
Easy to use and high integration level with other Atlassian tools is the most interesting part of Confluence. There are more powerful software out there, but none of them has this integration level in a full bundle that Atlassian offers.
Desvantagens
Managing tables (with a huge amount of data) is not easy here, so usually, we prefer to attach excel files, but if it was more powerful in managing sheets, definitely we like it more!
Alternativas consideradas
NotionRazões para escolher o Confluence
Better document and file management system, Higher access level management system. Better price and very better ease of use.Software anterior
Google DriveRazões para mudar para o Confluence
Better integration with other Atlassian tools that we use during our daily work in the company.- Setor: Internet
- Porte da empresa: Profissional autônomo
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
A wiki like software, Successful Tracking and Project Management
Avaliado em 13/09/2021
As mentioned in the title of my review, it's like a wiki version for the company's documents. I can easily find almost everything that I am looking for specially when tracking a document or checking for reference of hierarchy. It is the best solution for providing guide and solution documentation for my clients/customers.When I was still employed under an e-commerce company, we used confluence across most of our departments. It is very useful for finding information, reference for training because it serves as a knowledge base for our company's content. It can also be used as reference when checking metrics and product information within the company that is very important for the decision making of higher management.
Vantagens
-No need to use multiple MS software like Ms Project, excel or even Word for documentation. Now I'm using a single tool for my Checklist, Requirement list, action plans, help guides, and testing strategies.
-I like how it is integrated with JIRA which is also one of the main tools we use at work. All Jira dashboards are available within Confluence which allows documentation to be supported by task.
-There are ready templates for creating different types of documents. There is an option to create hierarchy for documentation and link them to each other to avoid duplication.
Desvantagens
-Right now, exporting of documents is only limited to Word and PDF file types. It would be better if there were more options.
-Adding the option to customize forms would be a convenient feature. Instead of only having the pre-build forms.
-It is also better if there will be more complex support for searching algorithms for discovery when searching, not just by typing the exact keyword

- Setor: Software
- Porte da empresa: 501 - 1 000 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Probabilidade de recomendação 9.0 /10
Confluence For the (Easy) Win
Avaliado em 26/05/2022
Vantagens
Confluence has become the defacto wiki tool for most of the companies that I've worked with. The barrier to entry is super simple and VERY easy to setup (either Enterprise deployment or in the Cloud). Either way, most engineers I know these days are very familiar with Confluence.
There are also a ton of plugins and enhanced features that you can bolt onto Confluence which make it robust and scalable.
Desvantagens
There are a few things I don't like about Confluence:
1. The search functionality is a bit... wonky (?) to use... they try to load predictive results, which don't open in a new page automatically, it takes too long to load sometimes and if you press 'enter' and don't wait for the predictive results to load it takes you to entirely new page where the results have to load again. Also if you try to search before the JS has fully loaded the search doesn't work, takes your focus away. This means I have to be very slow when using the search feature and it easily frustrates me.
2. They advertise all these awesome plugins and support widgets, which cost a ton of money, but they only apply at the space level, not an individual account level. I'd be more inclined to buy stuff if I could also apply it to my personal Confluence account and take it with me. There are features like enhanced project management, and task management, and charting, and RTF features that I want, but the last two organizations LOCK THIS DOWN and getting a plugin installed is like moving heaven and earth.
3. Im a web dev and an embedded systems engineer. I like to touch things. Confluence can be a bit locked down sometimes and regid in the HTML5 layouts and JS run on page. I wish I could be an 'advanced user' and just make the changes within page. But I cannot. Im stuck with the one size fits all.
All of that said, they are gripes of a dev, but otherwise the wiki space is pretty fantastic. I use it daily!
Alternativas consideradas
Google DocsRazões para mudar para o Confluence
The price + feature set met the needs of everyone.- Setor: Serviços de informação
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Life saver for software projects
Avaliado em 01/04/2022
I have been using confluence every day for the last five years and I love how efficient and easy confluence is to use. It allows you to organize your pages into different spaces according to your needs and has an amazing set of tools for content editing. I remember before we used to store our data in JIRA cards or in MS word everything was just all over the place without any management. Now confluence is our one-stop solution for all our documentation needs. Using confluence we have all our content in one place and well organized
Vantagens
Confluence is the most useful documentation tool of all time. It allows you to have all your documents in one place and not only that but it organizes them so very well. The number of tools it provides for editing a document is just amazing, something that is missing in all other documentation tools. The customizable templates are very useful too. I love adding images and videos to my documents, arranging the texts in blocks or tables, highlighting the important notes, etc. Confluence lets me do all of this. I also like how it allows collaboration of multiple people and highlights the contributors.
Desvantagens
I did not find any cons in the product itself but I would like to see better support service for confluence
- Setor: E-Learning
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 7.0 /10
Easy and Simple Enterprise knowledge base and document management system
Avaliado em 30/11/2020
Confluence is really good for organizing all of your company/teams requirements related to content, document, knowledge management and file management.
Its a must for any company which is dependent on content and content based activities.
Vantagens
From the word go, our team was able to jump start and create a solid knowledge base for our entire enterprise. Being in Education and E-Learning domain - content is the heart of our business.
Managing content created by various teams inside company, partner contributions, freelancers content is extremely crucial and critical.
Some of the most important features of this product for us are: Document Management, Knowledge base, Version Control System, Structured Pages, Search
Desvantagens
Confluence product does content related work really well. But that's not enough as we have grown in last 3 years and so are our requirements.
Integrations with forms, data collections, Kanban board, tasks etc have become kind of a must rather than good to have features.
We are currently on the premium plan and $10 per user for just managing document and collaboration seems little too much, specially when there are products which provide much more for less.