Avaliações do Acuity Scheduling
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5686 avaliações
- Setor: Serviços ao consumidor
- Porte da empresa: Profissional autônomo
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 7.0 /10
Muito bom
Avaliado em 04/01/2023
Vantagens
Ótimo custo-benefício ajuda bastante na hora do agendamento das obrigações
Desvantagens
Não tenho o que reclamar para mim está perfeito
- Setor: Design
- Porte da empresa: Profissional autônomo
- Usado Semanal durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Oque eu penso da ACUITY!!!
Avaliado em 21/10/2022
Resolvi muitos problemas como, agendamento, pagamentos, e preferência dos clientes do meu negócio,...
Resolvi muitos problemas como, agendamento, pagamentos, e preferência dos clientes do meu negócio, a 'acuity' me possibilita exibir um catálogo com meus serviços a fim de envolver os clientes e exibir o meu trabalho, tenho sempre facilidade em acessar o site, é seguro, as vezes um pouco lento, mas é ótimo pra mim...
Vantagens
É de grande e fácil acesso, tem uma interface boa e bem apresentada, com acessibilidade simples e inovadora, recursos úteis e usados diariamente por mim...
Desvantagens
Tempo de resposta do site é demorado, tive alguns problemas com criação da conta e login, porém foi resolvido.
- Setor: Saúde, bem-estar e condicionamento físico
- Porte da empresa: Profissional autônomo
- Usado Mensal durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Probabilidade de recomendação 9.0 /10
Standard of Excellence Within The Online Consulting World
Avaliado em 03/11/2023
If there is something I want to create within my services or ask during my client's scheduling...
If there is something I want to create within my services or ask during my client's scheduling process, I love that I can customize that within Acuity. The service truly offers everything you can think of to customize each step of the scheduling journey.
Vantagens
It's an all-in-one platform to show your calendar, allow booking, and take payments. Acuity really shines in its paid plans because then you can easily integrate features. It streamlines the booking process and saves time on your end. The Free plan can be effective if you have some alternative options for taking payments outside of the Acuity platform.
Desvantagens
All of the integrations such as: sending reminder emails, accepting payment methods, syncing to your personal calendar, etc are all paid only features. The Free plan is okay to start but quite limited. The lowest-priced paid plan feels like too big of a step up for business owners who are setting up their business but not yet bringing in reliable income.
Alternativas consideradas
CalendlyRazões para mudar para o Acuity Scheduling
I like that Acuity is the standard within the industry of consultation services. I've booked with other astrologers, tarot readers, business consultants, and most everyone uses Acuity. It is a platform I was familiar with seeing and, therefore, I bet my clients will also have an easier time navigating the service, too.- Setor: Saúde, bem-estar e condicionamento físico
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
I really like Acuity
Avaliado em 26/10/2024
Very good- easy to use easy to manage and easy to update
Very good- easy to use easy to manage and easy to update
Vantagens
Ease
User and operator friendly
Cost-effective
Desvantagens
Does not integrate with a lot of systems
- Setor: Serviços ao consumidor
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 0.0 /10
Outdated product, nonexistent customer service
Avaliado em 31/01/2024
Horrible I’m done they’re outdated. They will not listen to customers. They will not make improvemen...
Horrible I’m done they’re outdated. They will not listen to customers. They will not make improvements to their system. They will not take suggestions for improvements. It’s very difficult to get a hold of customer service. It’s just a company that is just going to slowly go out of business.
Vantagens
My favorite thing about Acuity is it allows you to be able to customize exactly when an appointment can be booked down to the 30 minutes
Desvantagens
Customer service is nonexistent they make it very difficult to reach them they give you generic responses back. It is a very basic system and they have no interest in improving it and what additions they have added onto it have been just wildly boring and non-useful improvements.
- Setor: Gestão de organizações sem fins lucrativos
- Porte da empresa: 51 - 200 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 7.0 /10
Scheduling client appointments made easy!
Avaliado em 10/09/2024
Acuity was work to figure out all the functions, and the handbook helped somewhat. However, I...
Acuity was work to figure out all the functions, and the handbook helped somewhat. However, I struggled with the follow up emails that would auto change sometimes. But scheduling was a breeze.
Vantagens
I liked the ability to set up appointments and send to clients with automatic follow ups that I was able to create
Desvantagens
Not all of the functions worked properly all the time - follow ups would say a place different than what was set up in the program
- Setor: Clínica de saúde mental
- Porte da empresa: 51 - 200 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Very Satisfied
Avaliado em 22/10/2024
Vantagens
Very easy to use. Also very easy to read and schedule clients.
Desvantagens
I loved everything about it. It was very easy to learn
- Setor: Serviços a indivíduos e famílias
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 5.0 /10
Good scheduling software for the price
Avaliado em 28/10/2024
Overall I had a positive experience with Acuity but as my business needs her I outgrew it
Overall I had a positive experience with Acuity but as my business needs her I outgrew it
Vantagens
Very simple to use and pricing is reasonable
Desvantagens
Difficult to create group offerings and some custom events
- Setor: Cosmético
- Porte da empresa: 51 - 200 funcionários
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Best schedule
Avaliado em 28/10/2024
Very awesome. Easy to use. Great instructors.
Very awesome. Easy to use. Great instructors.
Vantagens
The ease of it. I found it very easy to use
Desvantagens
Not much . I liked the platform. I would not have much to not like.
- Setor: Gestão da educação
- Porte da empresa: 201 - 500 funcionários
- Usado Semanal durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Simplify Scheduling and Boost Client Satisfaction with this Tool
Avaliado em 19/11/2024
Vantagens
I like how it supports recurring bookings which makes it convenient and reliable for regular clients. I also like how it tracks client history which enables us to give them personalized services.
Desvantagens
Managing multiple team schedules can become overwhelming.
- Setor: Bens de consumo
- Porte da empresa: 11 - 50 funcionários
- Usado Semanal durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Good Scheduling Tool
Avaliado em 28/10/2024
Overall it is a good experience to use Acuity for scheduling patients.
Overall it is a good experience to use Acuity for scheduling patients.
Vantagens
The ease of scheduling patients for different types of appointments
Desvantagens
Going from one Patient to another is a long process.
- Setor: Medicina alternativa
- Porte da empresa: 11 - 50 funcionários
- Usado Semanal durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Scheduling Made Simpler
Avaliado em 08/11/2024
Definitely makes scheduling easier and for our team and receptionists have learned quickly. With...
Definitely makes scheduling easier and for our team and receptionists have learned quickly. With intuitive design, patients and providers are on same page.
Vantagens
Ease of organizing client rosters. Prompt auto-sending of reminders and calendar appointments that can be added to users’ iCal or Google Calendar. Also, it is easy to track schedules of multiple staffers and find availability.
Desvantagens
Occasional outages and updates caused a few clients’ appointments to not be scheduled.
- Setor: Publicidade e marketing
- Porte da empresa: 11 - 50 funcionários
- Usado Semanal durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
A fine software for a good price
Avaliado em 15/01/2024
Vantagens
Acuity Scheduling is not expensive compared to other softwares and it works just fine, besides it gives you all you need for a booking software.
On the other hand, it's not as well designed or easy than other calendar softwares.
Desvantagens
Appointments settings are not as easy to set as i'd like. It's confusing.
- Setor: E-Learning
- Porte da empresa: Profissional autônomo
- Usado Mensal durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 5.0 /10
Acuity is helpful for one-time bookings and virtual events!
Avaliado em 21/04/2024
It works for one prong of my business and is well priced! It’s a partner biz with Squarespace too...
It works for one prong of my business and is well priced! It’s a partner biz with Squarespace too so they’re very compatible on my website.
Vantagens
The pricing model is affordable and you can begin setting up your account as soon as you pay — there’s even a free version!
It’s super easy to let customers book and purchase online and the email setup (confirmation, reminders, etc) and they can modify and change on their own too!
Desvantagens
The booking widget and checkout aren’t as visually customizable as I’d like. It also doesn’t customers book recurring lessons and choose the dates, so it’s not good for weekly music lessons/tutoring, etc.
Alternativas consideradas
CalendlyRazões para escolher o Acuity Scheduling
I wanted a lower rate and was willing to compromise tools.Software anterior
Calendly- Setor: Educação superior
- Porte da empresa: 201 - 500 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
The only scheduling tool that really matters, Acuity Scheduling.
Avaliado em 05/09/2024
Acuity Scheduling makes scheduling such an simple process for me and has helped me get to schedule...
Acuity Scheduling makes scheduling such an simple process for me and has helped me get to schedule for lectures easily with my students. The experience has been so good and i have loved all things about it.
Vantagens
Acuity Scheduling automations offers an option for automated scheduling that has taken away all the burden of scheduling manually. I like how i get notifications everytime a scheduled meeting is nearing as it allows me to prepare adequately for the meeting. Acuity Scheduling data safety tools has been impressive and keeps my personal information protected.
Desvantagens
I had an easy time learning Acuity Scheduling and has never faced a major issue to complain about.
- Setor: Clínica de saúde mental
- Porte da empresa: Profissional autônomo
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Helps reduce my scheduling workload
Avaliado em 28/03/2024
Vantagens
I love that patients can schedule and manage their own appointments. It doesn't require an email exchange with me to do so which is nice. Another real game changer was the lack of administrative time spent on sending out reminders manually. I actually get to take the time I was spending on scheduling, rescheduling, and reminding and direct that energy to patient care.
Desvantagens
The only minor drawback is that some patients have reported difficulties figuring out how to cancel or see their appointments. These complaints are usually from less tech-savvy folks. I created a standard email for how to save appointments to their calendar and how to log into Acuity to see appointments if you didn't. It cuts down a lot on questions.
- Setor: Manutenção predial
- Porte da empresa: 201 - 500 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Makes Appointments Easy
Avaliado em 17/09/2024
Nothing but good things to say about Acuity Scheduling. Great app for planning, booking, updating,...
Nothing but good things to say about Acuity Scheduling. Great app for planning, booking, updating, scheduling... You name it! I really like the integration with other services to promote your business though software like Instagram or Facebook and how easy it makes it for customers to work with us on them. Great success using this program!
Vantagens
The communication is top tier. There is a significant decrease in scheduling conflicts. Time management is spectacular. There are real-time availability updates, which is nice. Booking appointments is made easy along with rescheduling or updating them.
Desvantagens
The pricing is a little off just because you have to pay more for what you need but then receive far too much more than needed. There is no middle ground. Also there are some scheduling limits. Other than that all can be overcome and/or worked through.
- Setor: Gestão de organizações sem fins lucrativos
- Porte da empresa: 201 - 500 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Fostered and Evolved Excellent Online Booking Itinerary
Avaliado em 11/05/2024
Vantagens
Often notifications and reminders on upcoming appointments.
Super-easy stylish GUI and UI dashboard visualization.
Online billing and invoicing (payment processing).
CC procession.
Desvantagens
Tis the right IT software fitting its functionality and performance.
- Setor: Artes e artesanato
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 0.0 /10
Zero Support
Avaliado em 30/11/2023
Basic and not helpful. Seems if you're a US customer you have more options as well.
Basic and not helpful. Seems if you're a US customer you have more options as well.
Vantagens
Overall this software has all the basics that I need to run my art studio - class bookings. I can manage my schedule, bookings, my staff schedule, clients etc. all in one place.
Desvantagens
Zero support, zero help videos, zero tutorials except for some basic beginner stuff on YouTube. I am fairly tech-knowledgeable, but going back and forth by email to a central email address about a specific issue is not only tedious but totally ineffective.
Even at the higher levels, I cannot customize add-ons for events, such a birthday party - additional guests at a cost per guest. I also would like to have more access on the mobile, but it's very basic. For example, if I want to provide the direct scheduling link to someone say on Instagram quickly from my phone, I cannot. I need to log in through the desktop platform and get it that way. I feel like this software has some features that I don't need at all, and lacks many that I would like to have. The biggest CON is the service though, ZERO help, might as well be a robot sending out Q&A responses, in fact it might just be. Always seems to be "Connor". Couldn't you just create some simple how-to instructional videos at the very least? Super frustrated, and now I am stuck with them for a year.
- Setor: Hospitais e Saúde
- Porte da empresa: 1 001 - 5 000 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Acuity Scheduling is the Best Online Appointment Scheduling Tool
Avaliado em 08/08/2024
Acuity Scheduling has been a super amazing tool. I do recommend Acuity Scheduling.
Acuity Scheduling has been a super amazing tool. I do recommend Acuity Scheduling.
Vantagens
Acuity Scheduling has been a powerful online appointment scheduling tool.
I am impressed by the efficiency and reliability of the features of Acuity Scheduling.
Desvantagens
Acuity Scheduling has been meeting our needs.
Acuity Scheduling is flawless.
- Setor: Gestão da educação
- Porte da empresa: 1 001 - 5 000 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Pros and cons of Acuity Scheduling
Avaliado em 21/08/2024
Vantagens
The tool has a user friendly interface which makes scheduling of our daily activities easy
Desvantagens
The tool works well so far and have not encountered any issues
- Setor: Automotivo
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Convenience at your fingertips!
Avaliado em 23/08/2024
Our business has thrived because of the convenience using the Acquity app. Our customers have raved...
Our business has thrived because of the convenience using the Acquity app. Our customers have raved about how easy the product is to use.
Vantagens
The convenience of having scheduling on an app. I love that our clients can schedule on the app, that we can edit, and they can just reschedule on their own.
Desvantagens
There are no cons that I have encountered.
- Setor: Biotecnologia
- Porte da empresa: 201 - 500 funcionários
- Usado Semanal durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Essential cloud based arrangement booking application
Avaliado em 26/05/2024
Vantagens
I adored the convenience and reconciliation with goigle calender that assists me sync my Google meetings with Keenness planning application. Besides, I can book and send marked suggestions to my associates and clients. Ultimately, its most valuable component that I use extraordinarily for clients who neglect to pay on time. Its installment acknowledgment include that empower me to acknowledge installment from stripe and paypal.
Desvantagens
Need to learn css to tweak the marking for arrangements Looking for past arrangements is awkward and exhaust bunches of time to sorting out.
- Setor: Contabilidade
- Porte da empresa: 10 000+ funcionários
- Usado Diariamente durante Avaliação gratuita
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
This is great app!
Avaliado em 05/05/2024
Vantagens
It is easy to use and it is very detailed that you won't get wrong.
Desvantagens
So far it is very useful for me that I can reach my appointments and book anything in this app. no bugs so far.
- Setor: Esportes
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 5.0 /10
Acuity was simple and easy
Avaliado em 16/05/2024
For as long as we were small, it was great, however, we did eventually outgrow it's functionality
For as long as we were small, it was great, however, we did eventually outgrow it's functionality
Vantagens
Acuity was a very cost effective and simple way to get our clients booked and keep a calendar with a database of clients.
Desvantagens
It lacked the features we needed as we grew to expand to new resources, spaces, coaches, and cross reference them against each other