Avaliações do PRTG

Our level 1 support work is to timely detect those technical events that affect the network infrastructure and which are reflected in the reports created by users, some of these events went unnoticed to our sight because in the measurements (ping, traces) made to some of the strategic equipment provided results within the normal range, This demanded a lot of time in the detection of failures negatively affecting the SLA, when the pilot was made with PRTG and after several adjustments to the thresholds we were able to timely detect the variations which were not visible before, allowing us to recognize the beginning of a massive event; PRTG has very useful sensors that provide accurate metrics and with the help of protocols such as SNMP it is possible to communicate with remote equipment which facilitates our task.

I have been using the tool for several years and I can say that there is always something to learn from PRTG, the learning curve to get the most out of it is notorious, although we have had staff who have experience using it which is an important support in our work, however, there is ample information where some doubts are clarified in measurements or implementation of remote probes and the configuration of thresholds.

Great for monitoring bandwidth usage or finding health problems/over utilization of resources. All using the SNMP protocol.

Support, they don't provide much beyond an KB article or emails in the middle of the night.

The tool provides us with certain functionalities adaptable to our network topology in order to have 24/7 monitoring of each of the elements involved; being based on sensors we can configure the thresholds according to our metrics to detect alterations in these and once presented an abnormal event the tool with its great capacity of notifications allows the IT team to locate the root of the failure and make corrections in a timely manner, with this we have mitigated the impact on the SLA.

As a recommendation should be sized very well the amount of elements to monitor in order to make use of the appropriate license, once you have the corresponding sensors should be strategically located in the different nodes, servers or cloud services to have the measurements that your team requires, otherwise the tool is very customizable and adaptable to every need.

The large number of monitoring operations on the servers and the availability of options to monitor and clarify cloud services in detail
It is an integrated control panel and you can control the number of seconds and services of the machine
And it divides them for you into categories such as the machines that are hosted on the ESXI and puts them in a separate group and so on.
The interface is excellent, clear and fast, unlike some other programs
It is characterized by its work on the local server without the need for a separate machine.

A little slow in the hardware check process
Guidance messages cover some important buttons, which prevents them from being noticed.
Some errors are not clear, such as when I ask to monitor the Memory and Hardisk, the error is not clear if it is in the Port or the Authentication process or even the Firewall, so I hope to detail the errors to facilitate their solution.
There is no monitoring of Ping in the form of a list and the form of a tree, it is difficult to monitor all devices on one page.

-Breadth of sensor types available. I can monitor almost everything in my infrastructure, from Azure to 365 to on prem, Server and network Hardware, Windows / linux services and OS data.
-Very customisable in how the above is monitored and Alerted upon
-Easy Creation of Dashboards and Libraries of particular sensor types, for instant visibility.

-Some areas have yet to come to PRTG for example - Azure AKS monitoring, K8s monitoring.
-Takes time to mould it into doing what you want (but once you've put in the work it is truly excellent)
-Some parts of the GUI could have better multi editing capabilities for sensors.

I can monitor just about everything I need to monitor. Most are via the built in sensors but the options for custom sensors takes it to the next level.

The price is hard to get past. Smaller shops would have a hard time validating the cost. The interface is can be overwhelming (not sure how to avoid that) and it's frustrating that it's not possible to multi-select objects on a map and move them all at the same time. Instead you have to move them one at a time which can become very tedious.

Over the past year, my experience with PRTG Network Monitor has been transformative for our network infrastructure management. PRTG, with its intuitive interface and comprehensive features, has proven to be a reliable and efficient solution. The user interface is visually appealing and incredibly user-friendly. Setting up sensors is a simple process. The drag-and-drop functionality adds to the ease of customization, allowing me to tailor the monitoring system to our specific needs.

There is not a special pricing for Non-Profit Organizations

With OID numbers, it can monitor the status of the hardware found on the device. It is informed by the determined threshold value.
PRTG product can be easily managed due to its compatibility with all brands and devices.
We monitor it by integrating it with the switch router access point devices we use.

I would like to make visual monitoring by creating the topologies of the sensors I created, this subject can be developed. There is nothing difficult about the product. It is also easy to integrate with our business processes.