Avaliações do Clio
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1665 avaliações
- Setor: Escritório de advocacia
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
CLIO for Efficiency
Avaliado em 16/03/2024
Overall I see much more pros than cons. It is absolutely worth the money. I have been able to...
Overall I see much more pros than cons. It is absolutely worth the money. I have been able to restructure certain areas of the firm to be more effective and our production has been going up annually since using CLIO.
Vantagens
Ease of use, e-signing with ease, invoices can be unique to our firm with templates for each client, cleaning up others time entries are simple as admin, and it just overall makes my job more efficient and enjoyable.
Desvantagens
It needs work on adding my state laws and guidelines into the calendar. For example if I have a CT slip and fall case, it would be nice if the calendar prompted me to enter all my scheduling order dates, remind me when discovery is due per statute, etc… also an in office chat feature would be nice too! When we save emails from outlook the organization is not helpful for some attorneys and we cannot edit that. Also we need AI integrations!
- Setor: Escritório de advocacia
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Efficient and easy
Avaliado em 01/12/2024
compact and easy to use, lots of features, but with it was easier to communicate with clients...
compact and easy to use, lots of features, but with it was easier to communicate with clients through it and colleagues within the firm
Vantagens
Everything is in one place, and its easy to read.
Desvantagens
Mixnor bug fixes: sometimes when you go back on a page, it doesn't load. the calendar at the top with the "All Day" matters sometimes is forgetful; it doesn't scream "Urgency."
- Setor: Serviços jurídicos
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 2.0 /10
Stonewalled by tech support.
Avaliado em 28/08/2024
It can be slow in spite of our high-speed Internet, they changed the names of their pricing levels...
It can be slow in spite of our high-speed Internet, they changed the names of their pricing levels and then pushed his into a low pricing level so they don't have to provide us with certain product upgrades (the old switcheroo!), and tech-support stonewalls us.
Vantagens
It's one of the more widely used software so if you're hiring new legal staff, they might have had some exposure to it. At times they can be responsive to requests make helpful changes to the product but mostly, you get stonewalled.
Desvantagens
Well, there are several things. We have to pay for an extra license for our bookkeeper to use the product and other software companies don't do that -it's a hidden cost. Necessary product upgrades take long with Clio and some functionality is lacking For example, Clio was far behind the competition to include an effective client portal (they started with one that was not user-friendly at all) and although they are making improvements with it, it's still is not up to par and its functionality compared to other case management software systems.
We paid extra for use of their CRM called Clio Grow and its a primitive software compared to Salesforce, Hubs, monday sale CRM, pipedrive, etc. It lacks functionality like texting your potential clients. It only partially integrates with the case management portion of Clio. Worst of all, after setting up a document template in Clio Grow for client intake with our office (30 people), Clio restricted some of the functionality of that document making it even more awkward, to the point where it's unusable for us. It would've been simple to fix it and change the functionality back to the way it was just a few days ago but, I got stonewalled. No one's responding.
- Setor: Escritório de advocacia
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Game Changer
Avaliado em 24/10/2024
It's amazing how after you realize all that you can do, your eyes widen and the time saving...
It's amazing how after you realize all that you can do, your eyes widen and the time saving features become apparent. I am now proud to offer my clients services that other firms in my area are not offering.
Vantagens
Completely changes how I handle matters and communicate with clients and staff. One central location for all things "client". I like that Clio is big enough for developers to want to work with Clio and there are hundreds of integrations that can be used with Clio. The customer support is always right there when needed, helpful and instructive. The knowledge "library" is vast and always helpful.
Desvantagens
My only complaint about Clio is even though the onboarding training was extensive and helpful, this was such a big change for me and my firm we literally had to rethink our "workflows". I wish there was available from Clio a service that we could hire to sort of guide us and tell us what changes we should be making to get ready for Clio. I did end up speaking with a consultant and it will be fine I just wish at the beginning of the process Clio offered this service (maybe they do and I missed it).
- Setor: Serviços jurídicos
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Probabilidade de recomendação 9.0 /10
Extremely helpful for those firms who can maximize it's potential
Avaliado em 23/11/2024
It has become central to our firm's practice. It's great.
It has become central to our firm's practice. It's great.
Vantagens
Comprehensive and ease of use. It's ability to do drafting templates and communicate seamlessly with the clients. Also, customer support is excellent.
Desvantagens
Some of the services are not as intuitive as some staff would like, especially older staff.
- Setor: Escritório de advocacia
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Mission-critical software
Avaliado em 24/11/2024
Ever-evolving and responsive. It the software at the heart of our practice.
Ever-evolving and responsive. It the software at the heart of our practice.
Vantagens
Ease of use and integration with other apps
Desvantagens
Clio Grow scheduling functionality and workflows are not refined enough to be helpful to the way I work.
- Setor: Escritório de advocacia
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Product Ratings
Avaliado em 22/11/2024
The content is very useful, proficient and easy to understand.
The content is very useful, proficient and easy to understand.
Vantagens
The features that it offers are extremely helpful ...
Desvantagens
So far, we are extremely pleased with this product.
- Setor: Escritório de advocacia
- Porte da empresa: Profissional autônomo
- Usado Semanal durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
I'm a Clio Lover
Avaliado em 03/12/2024
It is the lifeblood of my practice. ClioCon and the community of users is unrivaled in the legal...
It is the lifeblood of my practice. ClioCon and the community of users is unrivaled in the legal industry as a source of information and forward thinking.
Vantagens
I love having everything in one place - not a bunch of extra integrations or connecting apps needed. I also love that Clio is constantly making improvements and listens to its users.
Desvantagens
The need to sync back and forth between Grow and Manage and the appt booking does not constistently stay up to date with my calendar.
- Setor: Escritório de advocacia
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Good but can use some improvements.
Avaliado em 25/11/2024
Overall, my experience with Clio is good, and I would love to see some improvements, specifically...
Overall, my experience with Clio is good, and I would love to see some improvements, specifically making Clio Grow and Clio Manage more similar.
Vantagens
I like having most of my case and office information in one place.
Desvantagens
I believe that Clio Grow and Clio Manage should be more a like and their differences can be a bit annoying when they transfer to each other.
- Setor: Escritório de advocacia
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Clio - An Ever-Evolving Tool
Avaliado em 25/11/2024
Overall, our firm has been using Clio for over 11 years and we are pleased with how it allows us to...
Overall, our firm has been using Clio for over 11 years and we are pleased with how it allows us to manage our clients and billing.
Vantagens
As the person who handles our billing, I like the convenience that Clio Payments adds for our clients and my team.
Desvantagens
Although they continue to evolve, some features and options could still be improved upon.
- Setor: Escritório de advocacia
- Porte da empresa: Profissional autônomo
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Hop on the Clio train, it's going places!
Avaliado em 24/10/2024
I almost switched services this year but Clio's offerings have simply exploded into a massively...
I almost switched services this year but Clio's offerings have simply exploded into a massively functional and efficient management software
Vantagens
I love the expansive growth coming down the pipeline. I started with simple document automations with Manage and Clio continues to acquire new features to aid in running my firm and continues to refine those features. Along with the 200+ integrations, Clio dominates the market for a reason
Desvantagens
It used to be a bit unsophisticated in terms of functionality but they listen to their clients and they get better every day
Alternativas consideradas
MyCaseRazões para mudar para o Clio
Pricing is excellent; additional features are the Lynch pin. I want all my services in one place, not spread between platforms- Setor: Escritório de advocacia
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Clio Power House
Avaliado em 24/10/2024
We've been a User since 2010 and Clio has evolved throughout the years to meet our needs with the...
We've been a User since 2010 and Clio has evolved throughout the years to meet our needs with the age of modern technology especially and advances out on the market. This allows us to meet our Client's expectations and bill them accordingly. Using the templates and workflows allows you to be more efficient with your day to day.
Vantagens
Extremely user friendly. You can tailor the platform to meet your firms particular needs regarding your area of practice.
Desvantagens
Duplicate Contacts when logging emails. I believe that is being fixed.
- Setor: Escritório de advocacia
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Do yourself a favor: sign up with Clio! You will not regret it.
Avaliado em 24/10/2024
We are never going back to other platforms. Other "attorney centric" solutions for document...
We are never going back to other platforms. Other "attorney centric" solutions for document management, client relationship management, timekeeping and billing are LESS intuitive and MORE expensive.
Vantagens
Clio is intuitive and provides excellent document management, client relationship management, timekeeping and billing all in one platform for a reasonable price with no long term commitments.
Desvantagens
On occasion Clio will have glitches - connectivity issues. When that happens, we're at a standstill. Fortunately, it doesn't occur often, and when it does it is short lived.
- Setor: Escritório de advocacia
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Clio is the best
Avaliado em 25/10/2024
Excellent. Support is always available and help you with the different products to enhance your...
Excellent. Support is always available and help you with the different products to enhance your legal representation of clients.
Vantagens
Can access my client's files from anywhere safely and securely.
Desvantagens
Not connected to electronic filing system in my state.
Alternativas consideradas
MyCaseRazões para mudar para o Clio
Easier to use and more features. Ability to communicate with clients.- Setor: Serviços jurídicos
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Ford Miller & Blake PA
Avaliado em 25/10/2024
Onboarding went great and any time I have a question or issue, it is promptly resolved.
Onboarding went great and any time I have a question or issue, it is promptly resolved.
Vantagens
The ease of having everything in one place and the ability for clients to make timely payments, often the day they receive the invoice
Desvantagens
It would be nice to pass the credit card fees on to the client automatically when they make the payment
- Setor: Escritório de advocacia
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Clio Review
Avaliado em 24/10/2024
it is really great the staff is super helpful and fast to respond
it is really great the staff is super helpful and fast to respond
Vantagens
So many integrations and so user friendly.
Desvantagens
Trust accounting with Quickbooks Online but we have not started using the newest update to help make this easier
- Setor: Serviços jurídicos
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Great Product!
Avaliado em 23/01/2024
I have used CLIO at two other firms and brought it on to Story Law. Was the best decision we ever...
I have used CLIO at two other firms and brought it on to Story Law. Was the best decision we ever made. Saves us administrative time which in turn promotes productivity and profit.
Vantagens
We love that we have all data, participants, documents, contacts, email/communication journaling, calendaring all in one place. The mobile app is great for on the go use and tracking time when you are away from the office. The client portal is a great tool for tracking what the client has provided and what is still needed. The time Clio saves us in administrative work has been invaluable.
Desvantagens
Mapping with Quick Books does not match up the best. Some of the integrations are still work in progress. No integration with MyPleadings.
Alternativas consideradas
MyCaseRazões para escolher o Clio
Cost effective and all our case management, billing and firm administration can be done in one program.Razões para mudar para o Clio
Ease of use. All-in-one solution. Timeslips is a completely separate systems resulting in double-entries and lost time. Clio is easy to navigate and understand.- Setor: Serviços jurídicos
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
I highly recommend
Avaliado em 23/01/2024
Clio has saved me a lot of time and frustration. I highly recommend it to my colleagues.
Clio has saved me a lot of time and frustration. I highly recommend it to my colleagues.
Vantagens
Everything is all in one place. A matter can be managed completely within Clio.
Desvantagens
The ineffectiveness of the Reports feature.
- Setor: Escritório de advocacia
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
One of the Best
Avaliado em 23/01/2024
Vantagens
I have demo'd a bunch of law practice management software providers, Clio is by far the best. It isn't a perfect system, but it does the job. The two way texting, client portal, and customization are hard to beat.
Desvantagens
Two of my biggest pain points are flat fee payment plans and notes. I would like to see a feature where we could just easily type a quick status that does not need a dedicated note entry.
Flat fee payment plans there has to be a better solution than me manually figuring out the payment plan and due dates. MyCase automates this, Clio should be able to figure this out too.
- Setor: Escritório de advocacia
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Easy Peasy
Avaliado em 12/12/2023
We really have benefitted from our switch to Clio: we are able to track files better, share...
We really have benefitted from our switch to Clio: we are able to track files better, share calendars better, and invoices don't get forgotten anymore.
Vantagens
We love the invoicing the most - we are sure we have re-captured getting paid for many files we used to not be able to track and get paid for. Now we can send an invoice online and get paid online too. Making a bill is quick and easy, and our staff even thinks fun!
Desvantagens
We were considering moving our document storage to Clio, but we couldn't preset files with our folder organization system and it seemed more difficult to attach files to emails, so we didn't end up doing this. Also, when sending an email from Clio, I would prefer that it auto-saves it to the Clio file.
Alternativas consideradas
MyCaseRazões para escolher o Clio
Amicus was "clunky" - it was not cloud based, didn't connect with our cell phones (so we couldn't see our calendar), and document management and billing was not easy.Razões para mudar para o Clio
The look of the software was very clean and we loved the ability to code different types of events on our calendar by color, that is how we organize our files. It was intuitive and easy to use, while not offering an overwhelming number of services we didn't need.- Setor: Escritório de advocacia
- Porte da empresa: Profissional autônomo
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Couldn't Live Without Clio Manage and Clio Grow
Avaliado em 12/12/2023
Excellent. I highly recommend Clio and it is worth the cost. I also appreciate the ongoing CLE...
Excellent. I highly recommend Clio and it is worth the cost. I also appreciate the ongoing CLE opportunities, some of which are free.
Vantagens
Clio helped me hit the ground running when I opened my solo practice. Nearly every feature is user intuitive, and I have already been delighted to see Clio continue to upgrade its services in the two years I have used them. I couldn't survive (i.e. stay organized) without all of its features, billing, document e-signature service, and access to its partner, Proof for service of process.
Desvantagens
Initially I was disappointed that Clio Grow and Clio Manage didn't "talk" to one another. I love Clio Grow to keep track of leads and potential clients, and I like the ability to transfer a file over to Clio Manage. I didn't like that they weren't truly in sync. However, Clio has worked to solve that pet peeve and is continuing to make improvements.
Alternativas consideradas
MyCaseRazões para escolher o Clio
No access to government system when opened own practiceRazões para mudar para o Clio
I was impressed by their sales presentation, the ability to track payments in the trust account and operating account, and it was highly recommended by a colleague I trust. She was not wrong. When another colleague opened her practice next door, I recommended Clio and she also loves it.- Setor: Serviços jurídicos
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Long-time user whom,Ike’s the continued innovation
Avaliado em 13/12/2023
I am an unabashed Clio fan. I enjoy it and appreciate the continuing innovation and willingness to...
I am an unabashed Clio fan. I enjoy it and appreciate the continuing innovation and willingness to listen to users for their ideas and thoughts on features.
Vantagens
Clio’s ability to integrate key features internally - calendaring, invoicing, payment, and communications, along with allowing for third-party programs to work within the eco system make it a very easy to use 1 stop shop.
Desvantagens
Sometimes some features are only available at the highest level of service, which while understandable can be hard on younger folks just starting out.
Alternativas consideradas
MyCaseRazões para mudar para o Clio
Better suited my needs way back when, and continues to do so.- Setor: Serviços jurídicos
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Over five years with Clio and extremely satisfied
Avaliado em 24/01/2024
Overall, I have been extremely pleased with my experience using Clio.
Overall, I have been extremely pleased with my experience using Clio.
Vantagens
Clio is intuitive and greatly assists me in managing my firm. The dashboard is organized in such a way that I can easily track overall firm finances and open matters. Additionally, the ability to create tasks and sync Clio with my firm's Microsoft account expands the functionality of the product.
Desvantagens
I really do not have any complaints about Clio. When I attempted to use Clio Grow, I simply did not have the time to create the templates that are designed to make the product more valuable to client intake.
- Setor: Escritório de advocacia
- Porte da empresa: Profissional autônomo
- Usado Diariamente durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
First time user
Avaliado em 23/01/2024
Vantagens
Ease of use
Seamless integration with Google Workspace
Like the app integrations
Desvantagens
Needs AI
Needs better historical invoicing abilities
Needs better contact syncing
Needs more tutorials on Clio Grow
Alternativas consideradas
MyCase- Setor: Engenharia mecânica ou industrial
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
LOVE the ease of use
Avaliado em 12/12/2023
I love it and I tell everyone I talk to how easy it is to use.
I love it and I tell everyone I talk to how easy it is to use.
Vantagens
User friendly from the calendar, to reports, to billing and client details.
Desvantagens
Looking for more customization when creating matters