Avaliações do Brevo

Opção de pacote gratuito que ajuda a começar.Interface simples.

Listas são confusas.Edição das listas costuma a dar alguns erros.

A ferramenta realmente funciona. Foi fácil configurar meu domínio e em poucos minutos estava criando minha primeira campanha. Já tinha testado outras ferramentas que se propõe, mas nada como esta. Estou muito satisfeito e não acredito porque não comecei antes.

Da interface gráfica do CRM. Mas não comprei por causa do CRM.

Atendimento rápido mesmo no modo gratuito, fácil de usar, indicadores que mostram o que é preciso, sem duvidas a melhor ferramenta, já ate indiquei a amigos.

Modelos de Layout para envio de e-mail mkt, a concorrência da opções lindando o site da minha empresa de imagens e texto acho que é um diferencial muito bacana que a Sendinblue deveria trazer para sua plataforma.

Gosto muito do software porque permite que eu faça e-mail marketing de maneira rápida e simples, me dá todas as formas e modelos para somente escrever e anexar as imagens e arquivos e simplicidade de colocar links nos botões. Além do mais eu posso usar grátis ou pago.

não gosto da demora para aprovar e também quando colocamos uma lista de e-mail se acharem errado eles negam. Mas mesmo assim amo a plataforma e quando você demora a entrar eles desativam a conta.

O produto tem ajudado bastante na parte administrativa da empresa

Não tenho comentário negativo sobre o produto

Facilidade e simplicidade de uso, bastante intuitivo, suporte eficiente

custo alto para empresas individuais como a minha

A SIMPLICIDADE E QUALIDADE DA PLATAFORMA. MUITO BOM.

NÃO. TODAS AS MINHAS DEMANDAS FORAM SANADAS COM O AS FERRAMENTAS DISPONÍVEIS.

Gosto muito da prestação de serviços, é rápida, objetiva e resolve os pontos de dúvidas e problemas possíveis.

Talvez o fato de não ter a precificação em real (moeda brasileira)

Ferramenta intuitiva e de fácil adaptação para finalidade de comunicação.

O preço poderia ter uma faixa menor para um professor, afinal o faturamento é pequeno e a quantidade de alunos pagantes é quase nenhum, logo o preço para ter outros benefícios não é compatível.

O Software é muito fácil de usar, já usei outras (tentei) muito complicadas, aqui é muito intuitivo.

Não achei contra ainda, talvez o preço poderia ser menor.

Tenho usado a plataforma fa alguns anos, melhor plataforma para e-mail mkt e automação de marketing.
:)

Não tenho do que reclamar, acho uma plataforma de grande facilidade de usar.

I really like all the marketing feature and option that are provided by Sendinblue. It has all i need for automation marketing process, like email marketing manager and newsletter builder. The inboxes help to store customer's previous email history, so we can serve and response to their inquiries email better.

The customer service is not as active as it should be, they are not operation for 24/7 and as our company is on difference time zone, it is difficult to have a real-time chat session with them. An integration with other outside service like Gmail also will add more flexibility to our marketing process.

Not so expensive because the pricing is only calculated by the mail you sent instead of the contacts you have.

CRM is too basic, Marketing Automation is not so advanced. Anyway, they both work smoothly and are included in the subscription.

There are no pro's, you have to figure it our yourself, and even the information posted on their website contradicts with real life usage

No customer support, even if you have the Premium account, they have no respect for that. Their Social Media is also irrelevant, even their CEO's Linkedin account is irrelevant. His contact info on the Linkedin page is incorrect. My advice? Stay AWAY!

The ease of use for our team to design and create email campaigns. We can get them sent out in a matter of under an hour. It's also a great tool to manage transactional emails sent from our multiple websites. These can be time critical so is important we have a tool for it.

Sometimes when we need it the most the service will go down. This could be several times a month. In terms of features, it has plenty of them. Can't really complaint about that.

The interface is clean and well-organized. I appreciate the drag-and-drop functionality for creating email templates, as it saves me time and allows me to design professional-looking emails without any coding knowledge. As a small business owner with a limited budget, I was pleased to discover their competitive pricing plans. The free plan is a great starting point, and the paid plans offer additional features at reasonable prices. The automation features have been a valuable addition to my marketing strategy.

There are a few areas that could be improved. For instance, I would appreciate a wider selection of pre-designed templates. Sometimes, I need more visually appealing designs, and creating custom templates from scratch can be time-consuming. Additionally, some of the more advanced features, such as complex automation workflows, have a bit of a learning curve. It would be helpful to have more resources or tutorials available to help me fully utilize these features.

The feature that impacted me most was the analytics and drop-in feature. After sending my emails, I would run to the analytics to see if my open rates increased. And it did, depending on the topics of interest.

I don't have anything negative to say about this software because I truly enjoy it. I initially started using the free version of this software and surprised to know I could send a large volume of emails for free. This is how I became a loyal user of it, so technically there's nothing negative I have to say, just grateful.

Sendinblue is an exceptional tool for enhancing your email marketing business. Its versatility allows me to communicate with customers through emails, messages, and social media. The free version also offers comprehensive features, making it an excellent option for businesses of all sizes. Overall, Sendinblue is an essential tool for improving business productivity, facilitating trade, and fostering stronger connections with the external market.

Till now, I haven't encountered many issues with my work in Sendinblue, I must mention that the pricing can be somewhat high for small businesses. It may be challenging for businesses with limited budgets to afford the cost.

We are using Sendinblue for automated emails, support is helpful when setting up an account. Great templates builder. Also, it can be integrated with your CRM via Zapier. Perfect for us.

What I didn't like is that when we were supposed to launch a campaign, the account got suspended for additional verification. Support was unresponsive for about 10 hours and we have to use another ESP.

I am very pleased for the system's ease of use, speed, and durability, which allows me to execute my email marketing without incident.

I believe that this tool has the potential to be ideal if there was more of a connection between automations and contacts, like the ability to sign someone up for an automation directly from their contact page.

Sendinblue has offered us an intuitive user experience that requires no technical knowledge. It has affordable pricing and flexible plans that fit the needs of what we are looking for, making it an attractive option for small to medium scale businesses. It integrates with a variety of third-party applications, such as Shopify, Salesforce, Zapier and others, making it easy to automate and integrate with other marketing systems.

We had limitations with sending a limited number of emails per day and lack of access to advanced features such as marketing automation, it needs to be more advanced like other email marketing platforms in terms of personalization.

Fantastic contact management/filtering/segmentation
Modern web-tracking/lead-scoring capabilities
Modern marketing automation capabilities

A few non-core features are 'half-baked' (e.g chat widget doesn't have mobile apps for operators, who must rely on browser notifications; 'CRM' is really a bare-bones marketing-CRM, not a proper CRM that a sales team or larger organization could rely on).
Email builder could be a little more flexible (forces you to choose between raw HTML mode and page-builder mode)

Send in Blue makes is easy to mark out and make a plan of action so you know what you want to do. From the campaign email through to the landing page, to the sign ups and all integrated nicely with my wordpress website and Elementor. As it is all in one place you can skip in and out and work on components and filter and sort the emails. Make a list of what you want and Send in Blue has it somewhere. I even took a certified course in send in blue on marketing automation using send in blue (free course).

The only downside to Sendinblue for me was my lack of knowledge. However Sedin blue top the rescue with their free courses. Now I invested a few days of y time doing them and in the process the light bulb came on on what I needed to do. Once I got it, those training courses were the perfect tutor, they not only taught me automation and everything else, better, they did it so I could do what I learnt in the Sendinblue dashboard. Win win

I love the value of this product. I can send more emails to way more contacts for less money.

The automation features are powerful and flexible, including jumping from one automation to another or repeating part of a workflow based on action or inaction. I love it.

Deliverability is the best I've seen and they make it easy to track issues with particular domains. Thank you!

Analytics and reports are solid.

The onboarding was a mess with errors in their documentation: it took us three months or so, so plan for that. Their support was AWFUL then but has improved dramatically in the year since so I would not be surprised if onboarding has improved.

Their SMS feature is not that useful: I can automate sending SMSs but if anyone replies, I can receive it but cannot reply to them individually. The SMSs come from a random number that is not consistent so recipients cannot effectively add you to their contacts or send a text to that number. Probably better to use a separate SMS service.

Their advanced email personalization is difficult to set up. Basic stuff like first name is easy but populating event-based info like order details is hard.

It's free until you go over a certain amount of emails per month and your contact storage is unlimited, no restrictions!
Custom templates, automation/auto responders, custom CTAs, and click tracking are all pros. APIs for integration with your website.
The reporting is pretty well detailed.
Customer support is very responsive and polite. I was able to set up sendinblue very quickly and I had no problems using it.

Sendinblues free version is limited and when you go over the email limit you need to buy a subscription to keep using the service. The customizable templates are there but they're limited.. Sendinblue could be slow and glitchy at times, most often when sending emails with attachments.