Avaliações do Chrome River EXPENSE

I like that you can see the past 90 days of submitted reports all in one spot. Also, the map feature allows you to type I a business name and it will auto populate the address for you.

It does sometimes glitch if you dont enter everything in correctly, and you will need to go back and do it again.

The digital receipts and paperless. You can do everything on an app. People get paid faster. Easy to use just click on the icon you want and fill in the data.

Some customization are a bit challenging at times.

Yes, Product is much helpfull in terms of interface with ERP and few of the reporting tools from where we can extract data easily.

I see allocation of expense report or Assign the expense reports and tracking of the same is something missing. Especially on SLA matrix.

This software provides everything we were looking for...and then more. The implementation was great and very easy to customize to our needs. The user experience has been nothing but positive through the first few months we have used the system.

N/A - everything about this product has been top notch. Implementation, End Users, Reporting, etc. Leaves nothing to be desired.

This software is very intuitive for the front-end user while handling all of the needs of the back-end user with all of the options of customization to fit the product to the company's needs like a glove.

Before we selected this product, we had a list of everything we wanted and then went to market. Every single product we demoed was lacking many items on our list. Right when we were about to give up, we demoed Chrome River and felt very confident with selecting this product.

The 1-2-3-Go Implementation was one of the best and quickest implementations I have ever been through. Communication and understanding as well as the technological knowledge was spot on.

Three months later things are still running super smooth, and customer service is great. Couldn't be more happy!

Honestly, at this point there is not anything that we have encounter that there has not been a resolution to.

It is so easy to use from both a user and an administrator perspective.

The software is great. The only negative that I could say is that we had some hiccups early on with the support team, but it was during a transition to the service model offered. Things have been much better with the new model.

The flexibility of mobile use and user interface

The limitation of customization of Mexico VAT

Once the compliance and rules are set-up behind the scenes for this system is it really a more efficient and easy tool to use. It helped streamline the reconciliation process for our P-Card and Travel Card programs. Users really appreciate that all the accounting information needed to process payment for expenses out of departmental budgets is readily accessible

the reporting tool is not easy to use. We would really like to see more adhoc reports provided to higher eds and other companies that utilize this system.

What I like most about the software is that we have the ability to customize to meet our companies needs, while also being able to take out a large part of manual tasked by having reports routed automatically within the platform to lessen some of the administrative burdens.

What I would say is least liked about the product is that there are some functions that would be beneficial but are not yet envisioned, but with the ability to provide enhancement requests I am very positive that if it is possible that Chrome River will eventually have whatever it is added to the platform.

As an administrative assistant, my favorite function of Chrome River is that the information for all the dozens of people I support is located in one place. This function has made my work much simpler and easier than it was when we had to authorize and reimburse travel by hard copy.

It would be nice if Chrome River had a function where I could duplicate pre-approval reports or expense reports from one user to another. Frequently, our staff travels in groups and have identical expense reports for their reimbursements (e.g. meal per diems) and I frequently end up submitting the same expense report for several employees.

- Very intuitive, tile-based with the picuture driven for easy identification.
- Centralized configurations
- Better tracking mechanism
- Better workflow management
- Violation tracker

Customer Service is good but I see room for development in handling the cases faster after assignment.

The ease of use for end users, allows our end users to submit expenses on a digital platform form the pen and paper that were used prior to our change.

At this time I do not have anything that I dislike about this product.

All of our travel is processed through Chrome River. I really appreciate the ease of use of the product. It is also very easy to teach and create training materials. Our travel card program integrated very well with the software.

I would like to see more scoped administrator roles to choose from.

The software is easy to configure and update for administrators. For our users it is simple to create and submit their expenses made on their card or out of pocket.

I felt that things that I found challenging was because it was a new process or I did not have a full understanding.

the ease of use and accessibility. users can upload receipts on the go, approve and review reports, and have historical access of their submitted expense reports.

I wish all users were as excited as I am about it. We've found that it takes a bit of time to adjust, but the overall response has been very positive

I like that travel reimbursements can be processed within 1-2 days instead of 2-3 weeks.

I wish the dashboard could be modified to user preference. It would be nice to categorize the expense reports as they come in.

The navigation is very user intuitive and there are apps to help simplify expense entry and receipt capture. It has very robust reporting capabilities and support documentation on their community.

Support can sometimes take longer than expected. They are transitioning more items to be configurable by an administrator but there are still updates that need to be completed by the vendor.