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170 avaliações

- Setor: Emprego e contratação
- Porte da empresa: 10 000+ funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 7.0 /10
Chrome River Expense Review
Avaliado em 29/12/2018
Keeping track of my daily mileage and expenses to submit at the end of the month for reimbursement.
Vantagens
I like that you can see the past 90 days of submitted reports all in one spot. Also, the map feature allows you to type I a business name and it will auto populate the address for you.
Desvantagens
It does sometimes glitch if you dont enter everything in correctly, and you will need to go back and do it again.
- Setor: Escritório de advocacia
- Porte da empresa: 51-200 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Excellent Solution for Expense Report Automation
Avaliado em 20/05/2020
Chrome River has been such a valuable tool for our Firm, especially with the challenges raised by COVID-19. Our ability to work with EXPENSE remotely was unaffected.
Vantagens
The OCR capability is fantastic...expenses can be captured from anywhere using any device and interpreted as accurately (in many case more so) than our users! Really saves time and enforces compliance.
Desvantagens
We really don't have anything not to like...it just works!
Alternativas consideradas
SAP ConcurRazões para mudar para o Emburse Chrome River Expense
Partnership with practice management software, reputation, value.- Setor: Hospitais e Saúde
- Porte da empresa: 51-200 funcionários
- Usado Diariamente durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 0.0 /10
Not Recommended for Back-End Corporate Credit Card Reconciliation
Avaliado em 24/08/2022
SAPO Concur is a far superior product for back-office AP credit card expense reconciliation & payment.
Vantagens
There is very little to like about it.
Desvantagens
It may work great for linking receipts photographed with a mobile device, but it is lousy for reconciling expenses made with a corporate credit card where staff turn in expenses that are scanned on flatbed scanner and PDF'd. CR frequently misreads $$ amounts, and then when you attempt to match a scanned receipt in the Report, it incorrectly assigns the "Pay Me" option.
- Setor: Serviços jurídicos
- Porte da empresa: 51-200 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Expense report
Avaliado em 06/07/2020
Chrome River has been a great company to work with. They are always open to hear about features that would make our lives easier and try to accommodate when possible.
Vantagens
The digital receipts and paperless. You can do everything on an app. People get paid faster. Easy to use just click on the icon you want and fill in the data.
Desvantagens
Some customization are a bit challenging at times.
- Setor: Imobiliárias
- Porte da empresa: 51-200 funcionários
- Usado Diariamente durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Chrome River Rocks Your Socks
Avaliado em 16/03/2020
Vantagens
This software provides everything we were looking for...and then more. The implementation was great and very easy to customize to our needs. The user experience has been nothing but positive through the first few months we have used the system.
Desvantagens
N/A - everything about this product has been top notch. Implementation, End Users, Reporting, etc. Leaves nothing to be desired.
Alternativas consideradas
SAP ConcurRazões para escolher o Emburse Chrome River Expense
Why didn't we make the switch sooner is the better question. This platform gives us everything we desired.Razões para mudar para o Emburse Chrome River Expense
Again, there isn't one thing missing from this product. Each of the others had their own strengths but this combines them all.- Setor: Contabilidade
- Porte da empresa: 51-200 funcionários
- Usado Semanal durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Chrome River Expense Reporting
Avaliado em 16/03/2020
Vantagens
This software is very intuitive for the front-end user while handling all of the needs of the back-end user with all of the options of customization to fit the product to the company's needs like a glove.
Before we selected this product, we had a list of everything we wanted and then went to market. Every single product we demoed was lacking many items on our list. Right when we were about to give up, we demoed Chrome River and felt very confident with selecting this product.
The 1-2-3-Go Implementation was one of the best and quickest implementations I have ever been through. Communication and understanding as well as the technological knowledge was spot on.
Three months later things are still running super smooth, and customer service is great. Couldn't be more happy!
Desvantagens
Honestly, at this point there is not anything that we have encounter that there has not been a resolution to.
Alternativas consideradas
SAP ConcurRazões para mudar para o Emburse Chrome River Expense
Full capability and flexibility and customization- Setor: Atacadistas
- Porte da empresa: 1 001-5 000 funcionários
- Usado Mensal durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
We Love It!
Avaliado em 05/07/2021
The spend visibility and compliance have been the biggest wins for us. We had none of this with our previous processes. It has also broadened our annual audit with the reporting capabilities.
Vantagens
It is so easy to use from both a user and an administrator perspective.
Desvantagens
The software is great. The only negative that I could say is that we had some hiccups early on with the support team, but it was during a transition to the service model offered. Things have been much better with the new model.
Alternativas consideradas
SAP ConcurRazões para mudar para o Emburse Chrome River Expense
Chrome River had a great user interface and the pricing was better. We felt that the roadmap and innovation were superior and wanted to be able to integrate some of the other Emburse offerings easily.- Setor: Logística e cadeia de fornecimento
- Porte da empresa: 5 001-10 000 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Emburse helps you Reimburse!
Avaliado em 23/08/2022
It is the best tool for expense submission and management as it as so many features such as ease of submission of expense reports, uploading of receipts is just a click away it helps in auditing the expense reports on easy basis. You can prepare lot of reports with the help of tool such as spend management reports, not submitted reports, reports pending with manager for approval and so on details. Overall it is a a great tool. I Highly recommend this tool
Vantagens
It is the best tool for expense submission and management as it as so many features such as ease of submission of expense reports, uploading of receipts is just a click away it helps in auditing the expense reports on easy basis. You can prepare lot of reports with the help of tool such as spend management reports, not submitted reports, reports pending with manager for approval and so on details. Overall it is a great tool.
Desvantagens
No i i not fin any issue. Basically i had few issue with the tool before, but it has been rectified.
- Setor: Telecomunicações
- Porte da empresa: 1 001-5 000 funcionários
- Usado Semanal durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Good tool for automating Travel expense and claims, makes easy to manage employee claims
Avaliado em 07/02/2020
We have automated our Travel/tour reimbursement process with Chrome River. The system does save us a lot of processing and getting the bills on time. The option for itemizing the bills is also great for dividing expenses into different heads!
Vantagens
The ability to submit bills directly by scanning and uploading is a very good feature. Definitely saves time and resources - sending bills by courier or mail. The automation in travel/tour claims and reimbursements is a must have feature and Chromeriver is good at it. Works well with our travel portal and Hotel Vendors. The rules and flexibility offered is great for controls and monitoring spends.
Desvantagens
The interface looks clunky and not that intuitive. The workflow also is not that straight forward, with different steps required sometime unnecessarily. Its response time sometimes becomes too slow. We had 2-3 maintenance shutdowns and it was not acceptable.
- Setor: Educação superior
- Porte da empresa: 10 000+ funcionários
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 8.0 /10
A good upgrade to our Expense Reconciling Procedures
Avaliado em 20/05/2019
We use Chrome River to reconcile all Purchasing Card transactions as well as all Travel transactions. It is much easier to use than the previous system and has great reporting features and the ability to go back and review previous transactions and documentation is fantastic!
Vantagens
Very easy to use, has a lot of report functionality and can add notes and attachments super easily as needed.
Desvantagens
Limited on approval routing, but not so much that it has been difficult to adjust to.
- Setor: Escritório de advocacia
- Porte da empresa: 201-500 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 10.0 /10
Chrome River - Easy Expenses!
Avaliado em 18/02/2020
We went from an in-house excel based expense report to CR so it was amazing to go from a spreadsheet to a real expense submission site. The improvements that came with the app and how easy it is to do expense reports now make the old way seem like a nightmare
Vantagens
CR Expense makes expense reports incredibly easy, both from the submission to the approval. The newer apps also alleviate the need to collect a folder of receipts that you have to later attach to paper and scan in manually, as with the app you can sign in on your phone or tablet and take a picture of the receipt right there. For other things, like receipts you receive via email, it was just as easy to sign into the site and upload a PDF copy of the email. Or if you still want to do everything at once, you can upload all your receipt images and attach them to individual items that way as well. With the available options and easy use there is no reason for people to be missing images or late on submission
Desvantagens
The only down side/complaint I have is the "old" version (pre-mercury) still requires flashplayer. And I don't believe the admin tool has been migrated to mercury either so you still need to go into the old site to manage anything manually or investigate problems
- Setor: Serviços jurídicos
- Porte da empresa: 51-200 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Chrome River Expense - Expense reports made easy
Avaliado em 21/03/2019
Chrome River has been a great company to work with. They are always open to hear about features that would make our lives easier and try to accommodate when possible. We have since started using their Invoice capture service to help automate AP even more and the results have been fantastic.
Vantagens
This software lets our users attach receipts hands free by either emailing receipts or using the Chrome River SNAP app. This allows delegates to go in and create expense reports for our users who would rather have their assistant perform this practice. The software is also usable on any computer, smart phone or tablet allowing users to work from anywhere they have an internet connection. Chrome River is also integrated with our Corporate credit card (US Bank) so transactions come through showing our users exactly which items need to be submitted. The product also integrates with Uber, Lyft, and Spot Hero so those receipts are automatically sent to Chrome River.
Desvantagens
We have not had any major issues with the software. The OCR function for reading receipts does not always work as well as you would like but this only makes users select a different expense type than is suggested.
- Setor: Educação superior
- Porte da empresa: 1 001-5 000 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
You're gonna love it!
Avaliado em 22/11/2021
Reimbursable claims come in faster and are much more accurate. PCard reconciliations are done in a much more timely fashion.
Vantagens
Easy to send receipts to the product. Very easy for occasional users to pick up. Rarely any down time.
Desvantagens
Customization is able to be done in house, but it is not easy to learn in a non tech department.
Alternativas consideradas
SAP ConcurRazões para mudar para o Emburse Chrome River Expense
Easy to use and continuous updating.- Setor: Serviços jurídicos
- Porte da empresa: 501-1 000 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Business expense reimbursement software
Avaliado em 24/01/2017
my firm has been using Chrome River since 2011 for expense reimbursement processing. Implementation was quick. They have kept up with changing client needs and technology by constantly updating the software and offering new options. End users are happy because they have easy options such as connecting receipts directly from Uber, and can get downloaded transactions daily. Submitting expenses are icon based and are tailored to exactly your specs. Back office is happy because duplicates can be immediately identified and importing into GL packages is almost seamless once set up. Take a look. Chrome River is growing fast because they do it right and to your specifications.
Vantagens
customizable for my business rules
Desvantagens
we opted for daily feeds of certain information. Sometimes new options are added that I might be interested in, but until I read their updates in detail, I won't know about changes.
- Setor: Educação superior
- Porte da empresa: 1 001-5 000 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 9.0 /10
Love ChromeRiver!
Avaliado em 10/11/2020
Overall ChromeRiver Expense is a great tool to use for invoicing and expense management!
Vantagens
Once the compliance and rules are set-up behind the scenes for this system is it really a more efficient and easy tool to use. It helped streamline the reconciliation process for our P-Card and Travel Card programs. Users really appreciate that all the accounting information needed to process payment for expenses out of departmental budgets is readily accessible
Desvantagens
the reporting tool is not easy to use. We would really like to see more adhoc reports provided to higher eds and other companies that utilize this system.
- Setor: Gestão de organizações sem fins lucrativos
- Porte da empresa: 501-1 000 funcionários
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Awesome
Avaliado em 20/03/2019
We are very happy with this software as we knew their were some deficiencies and this software has made it easier to identify it and to eliminate it moving forward.
Vantagens
The software is easy to use. It enables expense owners the ability to submit their expense reports quicker and on time. Using the snap app makes it more quicker to submit receipt directly to your receipt library. The OCR capabilities to recognize receipts and auto populating the information reduces staff time . The mileage expense reports are amazing. Chromeriver uses Google Maps to calculate the travel trips. Employees just need to enter the destination points and the calculations are done for them. Setting up the routing for expense reporting is simple and the HelpDesk support from Chromeriver is quick to respond and tailor things to your needs.
Desvantagens
I have no issues at this time with the software
- Setor: Gestão da educação
- Porte da empresa: 1 001-5 000 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Efficiencies increase over 50%!!
Avaliado em 30/07/2020
At Indiana State University we use Chrome River for all of the Travel expense reimbursements. The product is a great tool to have, especially in today's environment. I was able to process requests remotely from home.
Vantagens
I am so happy that this system was in place prior to COVID19. Electronic invoicing made it easy to review and approve expense reports and pre-approvals for travel. Routing steps that were already determined per index made it easy for approval to be completed without requiring signatures from everyone. Adobe signature is not readily available for everyone.
Desvantagens
We have had some issues with the files from Chrome River being
- Setor: Escritório de advocacia
- Porte da empresa: 501-1 000 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Chromeriver Expenses
Avaliado em 28/03/2022
Does exactly what we need it to do and is easy to use
Vantagens
Can easily upload expenses and can be monitored. This is then easily exported to be upload into our accounts software therefore we don't have to import the information twice.
Desvantagens
Need to look into more about how to make changes but have seen some of the webinars and this looks like it will be getting easier
- Setor: Logística e cadeia de fornecimento
- Porte da empresa: 5 001-10 000 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
I Recommend Chrome River
Avaliado em 11/11/2019
Vantagens
Chrome River provides wide variety of feature which make the day to day lie easier. We have done lots of automation after moving to Chrome River platform and it saves time for users, approves and auditors.
It has also brought controls within the process.
Desvantagens
I like all the features it has and definitely there is scope of new features.
- Setor: Educação superior
- Porte da empresa: 1 001-5 000 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Our wonderful CR project team helped us improve, streamline, and rethink outdated travel...
Avaliado em 12/05/2017
Automated rules that drive compliance thereby eliminating manual checking. It has taken the guess work out of 'where's my expense report'. Employees receive reimbursement quicker. Paperless system!!
Vantagens
It drives policy compliance with reminders, warnings, and hard-stop violations. Plus, no more paper!!
Desvantagens
The credit card reconciliation has been difficult for us, however, a big part of that could be related to our stringent state requirements.
- Setor: Serviços financeiros
- Porte da empresa: 5 001-10 000 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Chrome River Experience
Avaliado em 05/08/2020
Vantagens
Great integration with our ERP system (PeopleSoft). Nice features like Snapp App, Uber integration. Really easy workflow process. Nice, user friendly design
Desvantagens
I don;t see any disadvantages so far. App is stable, in case of any issue we have the service desk for the support we need
- Setor: Seguros
- Porte da empresa: 10 000+ funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Great Product
Avaliado em 18/07/2018
Enhanced compliance monitoring, approval configurability, more robust analytics reporting and capabilities.
Vantagens
The configurability of the UI, the compliance warnings, the routing rules, and the approval flows is hard to beat.
Desvantagens
The system seems like it can be slow at some times, but it is very difficult to identify the source.
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 1 001-5 000 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Great system, easy to use
Avaliado em 11/01/2017
We have found Chrome River to be the best fit for our expense management. We have been able to build in rules which cover all of our internal policies, as well as routing to specific approvers.
This has saved us countless hours per day in chasing approvals and expense claims.
Vantagens
The flexibility and ease of use
Desvantagens
Original version is a little slow, especially when loading
- Setor: Educação superior
- Porte da empresa: 1 001-5 000 funcionários
- Usado Semanal durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Chrome River travel expense system scheduled to go live this summer.
Avaliado em 08/04/2019
We are hopeful Chrome River will provide a faster turn around for reimbursements to travelers. We also hope the excitement over the system's features will make transition more appealing for our end users.
Vantagens
While our campus will go live within the next 2 1/2 months, our end users are excited about discontinuing a manual system and have been sold on CR Snap. The end users appreciate the ability to track their reports allowing them to identify who has yet to approve their report. We are hopeful the entire campus will be as enthusiastic as our testers are.
The travel audit staff enjoys having Chrome River configured with university travel policies which assists the end users with proper reporting.
Chrome River imports from the ERP system allow the display of check information and payment break down for easy reference while reviewing submitted reports.
Desvantagens
The travel audit staff in accounting is accustomed to correcting account codes during the final audit process before the payment is made in the ERP system. Items will now have to be returned to the traveler for correction then back to the travel audit staff for review again before payment is processed in the ERP system.
- Usado Semanal durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
Very easy to use & makes submitting expenses very quick
Avaliado em 11/05/2018
Vantagens
Simple to navigate, OCR works very well saves a lot of effort, ability to upload images of receipts via a variety of methods is very efficient. Fro ma control / compliance perspective the data analytics available is very powerful
Desvantagens
do not have any dislikes about the software however would prefer that card transactions that are brought in from the card provider are more "visible/obvious" than they are - because often we see our travellers submit these transactions as pay me - so causes some challenges