SAP SuccessFactors HXM Suite

Software de gerenciamento de capital humano (HCM na sigla em inglês) baseado na nuvem.

Classificação geral

4,0 /5
(264)
Relação qualidade/preço
3,7/5
Recursos
4,0/5
Praticidade
3,8/5
Suporte ao cliente
3,7/5

77%
dos usuários recomendam este app
Classificar por

264 avaliações

Tiana
Classificação geral
  • Setor: Automotivo
  • Porte da empresa: 1 001 - 5 000 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

There's always something in here you didn't know it was capable of

Avaliado em 13/03/2019

SF is great because the experience changes for each user. You can control access down to each page type and req number. It is such a great tool for recruiting and data tracking as long as you are willing to dedicate the time to learn the system.

Vantagens

The amount of reports and data that this software holds is amazing. You are able to track an employees progress from the second they apply to the time that they leave and everything in between. I am able to pull very specific reports, or ask that they be created. The data is there somewhere, it's just a matter of figuring out how to harness it.

Desvantagens

You need to spend some serious time training in the underbelly of this program to make sure that you are getting your monies worth. As far as HRIS systems go, this one integrates well with other internal programs, so spend the time learning.

Conrado
Classificação geral
  • Setor: Companhias aéreas/Aviação
  • Porte da empresa: 501 - 1 000 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Probabilidade de recomendação 5.0 /10

SAP is a very powerful ERP system but must be for smart people to be able to fully functionalit...

Avaliado em 27/05/2018

We were able to automate our Time Management system although more training is required for the timekeepers/time Admin in order for them to fully understand and use the system to its highest functionalities.

Vantagens

The full integration with all modules from HR to Finance to Materials as well as its retro accounting calculation is a plus.

Desvantagens

Reporting is quite tedious and more manual intervention required. Time Management is too complex - not simple to trouble shoot errors.

Avaliador Verificado
Classificação geral
  • Setor: Aparelhos médicos
  • Porte da empresa: 10 000+ funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 0.0 /10

Horrible UX, hight cost and lacking features (Recruiting module)

Avaliado em 25/05/2018

Vantagens

Nothing compared to modern ATS´s like Ponty, Workable, Teamtailor, GreenHouse etc. A nice "tell" is that during demo videos (created by actual fans/users on Youtube) the product lags and there is pauses every now and then since the pages have to load and you have to wait. Acceptable 10 years ago, not so much in 2018.

Desvantagens

- Crap UX: Means many clicks = drags down productivity
- Setting up processes or adding a step is an actual project. Something that takes less then 2 minutes with any of the systems above
- No data visualization (unless extra module is bought). Data is everything! And it´s a really unmodern and slow process to create specific reports (again, a project in itself), and then you get a report where have to take the data and maunally use your own tools to visualize your findings.
- This is like a 15 years old recruitment system BUT it´s also expensive and you have to hire extra staff as trainers since the UX is so bad so this ads even more to the total cost.
- No built in surveys. For instance if you want to check your candidate experience and such.

The list goes on but you get the picture.

Geetika
Classificação geral
  • Setor: Hotelaria
  • Porte da empresa: 10 000+ funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Probabilidade de recomendação 8.0 /10

Review for SAP SuccessFactors HXM Suite

Avaliado em 12/01/2023

Vantagens

One stop best software for HR that provides amazing employee experiences and manages multiple segments to workforce. It has most advance workforce management features.

Desvantagens

I believe that functionality wise it needs an improvement, there should be a timely software updates and The data visualization is less.

Eduardo
Classificação geral
  • Setor: Construção
  • Porte da empresa: 1 001 - 5 000 funcionários
  • Usado Semanal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Probabilidade de recomendação 9.0 /10

Great HR software and for salaries & benefits

Avaliado em 14/12/2019

The employee management has improved substantially since Success Factors was implemented in my company. From training management to team management and career development, everything can be done from here, and it's mobile so, I can approve requests and track other things while on the go.

Vantagens

I really like that since we are using success in my company, we do almost everything related to career development and benefits and employee management in the solution. We manage our objectives, 360 evaluations, trainings, vacations, vacants and more from success.

Desvantagens

Sometimes new releases change things in the platform and I have discovered that every now and then we lost some features we had in the past.. but new things appear so is more the benefits than the bad things.

Avaliador Verificado
Classificação geral
  • Setor: Automotivo
  • Porte da empresa: 10 000+ funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Probabilidade de recomendação 5.0 /10

Development Idea Is Successfully But User Interface Should Be Developed.

Avaliado em 13/06/2019

When you use it for application to one position in a company, you can easily upload your resume, organize it quickly and apply. However some of the modules are not successful enough. i.e. scorecard definition and review screens don't provide a summary that you can see all items together and manage all of them with a check box. In that screen you should click item by item and update all of them manually. Only user interface needs to be updated to increase customer satisfaction.

Vantagens

All career items (learning / carrier / scorecard etc.) can be connected to each other.

Desvantagens

User interface should be developed. It doesn't allow to user to check everything quickly.

Christiaan
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 51 - 200 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Probabilidade de recomendação 7.0 /10

SuccessFactors Review

Avaliado em 08/09/2019

It offers a great and easy platform to build a Human Resources system

Vantagens

It is a great Human Resources tool for clients and implementing it has been made relatively simple and straight foreward

Desvantagens

Some of the modules/features for consultants are archaic and needs to be updated. The quarterly updates are also not always tested properly, and this tends to break some features

Özen
Classificação geral
  • Setor: Petróleo e energia
  • Porte da empresa: 5 001 - 10 000 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 5.0 /10

Single source of information for HR management

Avaliado em 13/01/2023

They improved the user friendliness of the system with final update. I find it effective since I lead a team of 50+ professionals.

Vantagens

I can find multiple critical information on the same platform as team management, personal development, tasks to be completed etc.

Desvantagens

Sometimes I face with difficulties to use the system on mobile.

Naiman
Classificação geral
  • Setor: Aviação e aeroespacial
  • Porte da empresa: 10 000+ funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

SAP HXM suite business review

Avaliado em 23/12/2022

With regards to business development and analytical approach it's one the best platform to come to a conclusion.

Vantagens

Data dump can be easily drawn even if it's more then an year ago

Desvantagens

The interface can be made much more user friendly. As it might be bit difficult to understand for a new user

Jonathan
Classificação geral
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Excellent application for production companies

Avaliado em 02/08/2018

Vantagens

It is a software that allows modular growth, adjusts and parameterizes the needs of each country, has absolute control of information security, integrates different areas of the company, and has in detail all operations

Desvantagens

It is very expensive, the implementation takes a long time, it requires the change of many processes to adapt to the best practices, the front end is not so friendly when using it. it requires very robust equipment for its implementation.

Mohammad
Classificação geral
  • Setor: Roupa e moda
  • Porte da empresa: 1 001 - 5 000 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

SAP Human Capital Management

Avaliado em 14/12/2016

The main focus of SAP HCM is employee administration: which gives basic, personnel-related data, and leverages a centralized database that enables employees and management to access up-to-date, consistent information that supports HR- and business-related decisions.
Global employee management allows to supports processes involved in international employee relocation, including planning and preparation of global assignments to personnel administration and payroll for global employees managements.
Perfect Payroll and legal reporting which allows for large multi-regional countries payroll handling and support for legal regulations compliance with regulatory and reporting requirements.
Manager Self-Service (MSS) which provides managers with the information and application access for employee development, compensation planning (and approval), and budgeting.
Employee Self-Service (ESS) which provides employees (even if deployed globally) with the information, access, and tools to autonomously manage their own important life and work events.
Shared-Service Framework which is a multifunctional framework that allows for the same architecture to be deployed in support of HR, finance, IT, service center operations, and other business functions.

Vantagens

Talent management analytics: which allows for employee skill/qualification analysis; recruiting process evaluation; learning program effectiveness measures; succession program assessment; cost-benefit analyses of employee compensation programs.

Desvantagens

Training and SOX deployment is bit difficult

Rynardt
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 201 - 500 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

SAP SuccessFactors Review

Avaliado em 22/07/2019

Overall usability and end user experience makes this a great solution. Because it's a Cloud based solution it also allows end users to transact anytime and everywhere.

Vantagens

The ease of change management to move over from legacy solutions to a Cloud Based solution that SuccessFactors provides end users.

Desvantagens

The lack of a robust payroll solution. Currently end users decides to rather keep their payroll solution in SAP ECC or other software.

Avaliador Verificado
Classificação geral
  • Setor: Mineração e metais
  • Porte da empresa: 1 001 - 5 000 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 5.0 /10

Good Core HRIS - but nothing more than that

Avaliado em 19/04/2021

Poor to non existent customer service, with poor additional modules not worth using (much better to use best of breed tech and integrate it into SF via API or SFTP), but a decent Core HRIS for larger organisations.

Vantagens

For a Core HRIS, it's a solid system. A little complicated in use, but nevertheless, core HRIS data is well structured and reportable.

Desvantagens

Additional modules are basic to poor in quality. Recruitment module is a 5/10 - does the very basic stuff, but that's it. Very reactive recruitment focus, relying on job board posts to fill jobs. Non existent functionality - in terms of them actually being useful - re talent pools, searching the database, integrating with other tech etc. I couldn't also recommend the Performance module - too complicated and not liked amongst users. Talent module not worth it at all. Etc etc.

Chirag
Classificação geral
  • Setor: Seguros
  • Porte da empresa: 51 - 200 funcionários
  • Usado Mensal durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 2.0 /10

SuccessFactors has opportunities to improve

Avaliado em 07/04/2021

We had a poor experience with SuccessFactors. I had a similar experience in a past position. So, this poor experience was a repeat. Performance management module required more effort from administrators and managers to set up, write reviews, deliver to staff etc. Support really liked gamification and we didn't create enough about gamification. We cared about giving the right feedback to staff so they can grow and prosper. It appeared that SuccessFactors was competing with Facebook while we wanted it to compete with Gallup. Support and billing from their side needs to improve. When exiting SuccessFactors, we weren't treated well. SAP is in a great position to focus on changing people's emotions about SuccessFactors. I can totally see its potentials. SAP needs to take a different approach with the product and support.

Vantagens

The best feature of SuccessFactors was that it was a operationally stable, cloud-native software when competitors were finding their footings with SaaS model and ensuring high availability. SuccessFactors had figured the technology out sooner than competition and our team didn't have to worry about hosting.

Desvantagens

Modules in SuccessFactors appeared to be scattered and cobbled together inefficiently. It appeared that employee data got copied over to payroll module. Performance data was copied from one year to another. It just seemed like a trailer/mobile home put piecemeal'ed together using plastic, wood, metal, soil and broken wheels from trucks and motorcycles were put underneath the trailer/mobile home, but the paint looked uniform and hid these inefficiencies. SAP has a great opportunity to turn this around since their foundational infrastructure is solid.

Fernando
Classificação geral
  • Setor: Software
  • Porte da empresa: 201 - 500 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 6.0 /10

Too complicated...

Avaliado em 16/08/2018

My certifications came from extensive studies, I think I couldn't have made it without SAP Learning, by success factors. If the format was just like the OpenSAP, then it would be perfect!

Vantagens

It has an extensive collection of books and training materials. You can prepare yourself for a certification exam by using the materials which are available to your company. You can find the right material and study focused on your objective. Some materials must be bought by you Enterprise or it will not be available to its employees, but even without the specific trainings, it stills useful.

Desvantagens

Its so hard to use it. Nothing is easy to find, you spend too much time just to know where you are and to find what you are looking for. It would me much better if it is just like the OpenSAP. That other platform is better organized and structured, but SAP Success Factors still got its value, I think it just could be better.

Avaliador Verificado
Classificação geral
  • Setor: Automotivo
  • Porte da empresa: 10 000+ funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Probabilidade de recomendação 6.0 /10

Need improvement on user experience

Avaliado em 08/08/2019

It's a very capable and customizable platform for any kind of business needs but user interface and performance needs to be improved.

Vantagens

SAP is a well-known management system which is recognized by most of companies and can be adapted for your needs without knowledge of hard programming. You can drag and drop someting to create your own system.

Desvantagens

User interface is not friendly and it works slowly. If you use on a browser, go back future can struggle. Developers should focus to increase GUI and performance.

Avaliador Verificado
Classificação geral
  • Setor: Automotivo
  • Porte da empresa: 10 000+ funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 7.0 /10

Complicated GUI Design

Avaliado em 08/10/2019

Success Factors Learning has a complicated graphical user interface and sometimes it's so hard to use. I couldn't find some options easily (especially when I try to filter some kind of trainings) and spends my time. It's design should be changed to make more eye-pleasing.

Vantagens

ou can list and reach any kind of training & courses online. It's a good platform to find all kind of learning stuff in a hub

Desvantagens

Graphical user interface is so complicated. It's hard to use. It should be designed more user-friendly.

Daniel
Classificação geral
  • Setor: Contabilidade
  • Porte da empresa: 5 001 - 10 000 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Take control of your payroll in an unbeatable order!

Avaliado em 15/06/2019

Vantagens

You can keep detailed control of all your work payroll. Contracts, payroll, fiscal retractions as well as the progress of each employee within the company. Being able to have an exact report of all the employee's performance in the company, from training courses carried out to labor incidents.

So far I have not seen a better tool to keep the work payroll in such a neat and efficient way.

Desvantagens

It is not as easy or simple to use as it seems. You have to do specialized courses to learn how to use it but without a doubt it's worth it! It is an excellent software.

Avaliador Verificado
Classificação geral
  • Setor: Materiais de construção
  • Porte da empresa: 5 001 - 10 000 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Considering everything, my pick for an HRIS

Avaliado em 01/12/2018

The sales cycle delivered what they promised; the implementation team was very supportive. S the post go-live support model is the best I have experienced.

Vantagens

The security and features of the end to end product were very robust. The IT team was happy with it and so was HR. A win!

Desvantagens

There is some awkwardness in the user experience which results in extra clicks to navigate around. It’s clear the modules were stand-alone and have been patched together.

Avaliador Verificado
Classificação geral
  • Setor: Recursos Humanos
  • Porte da empresa: 1 001 - 5 000 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

SAP HCM

Avaliado em 03/09/2018

Payroll and Legal Reporting is near perfection, although with challenges (at least PT Location has challenges on the legal report side. All the HR information is gathered in one place, which allows for reporting and analytics to be deep and accurate.

Vantagens

Talent management analytics: which allows for employee skill/qualification analysis;

Desvantagens

The learning curve of usability is a bit steep, although when you get the hang of it you won't believe how effective this software is.

Avaliador Verificado
Classificação geral
  • Setor: Hospitais e Saúde
  • Porte da empresa: 501 - 1 000 funcionários
  • Usado Semanal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Good functionality, challenging to implement

Avaliado em 13/08/2018

Overall, the SAP HCM software is great and is highly sophisticated when it comes to advanced reporting and metrics. The program, initially, is not the most user-friendly, however once users become proficient, it’s a highly advanced and multi-functional system which I would recommend.

Vantagens

This software is highly functional from a HCM perspective and provides users with great analytics for the purpose of ongoing organizational metrics in the areas of recruitment, talent management, compensation.

Desvantagens

The implementation was challenging in that upgrades would be pushed through without notice and as a result, the system would not function as it had been programmed initially. Customer service was decent, but troubleshooting technical issues and identifying the system error sources was difficult.

Dana
Classificação geral
  • Setor: Indústria farmacêutica
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 4.0 /10

System Admin Experience with SuccessFactors

Avaliado em 23/02/2015

Vantagens

Updates came out on a regular basis and they listened to their clientele as to what was needed. It was a great tool for companies who have very basic review to do and could accommodate multiple review processes, as well as compensation processes.

Desvantagens

It was hard to customize or make it fit what your company needed if it didn't match the way the system was setup. It was also hard to get answers from the company and we were usually passed around to multiple people before we were ever given an answer. From our experience, the system also experienced numerous bugs. Very often it seemed like we were dealing with a bug and having to wait on a patch. I know the company was going through a lot of growth and changes, but it was very stressful to constantly deal with the system not working properly.

Aleksandra
Classificação geral
  • Setor: Fabricação de alimentos
  • Porte da empresa: 1 001 - 5 000 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

I work in this software and I am very satisfied

Avaliado em 06/10/2019

Vantagens

When you work in SAP you have many transaction which can satisfied your quorious for information. You can open several windows and do several thing simulatly in the sim time.

Desvantagens

Maybe some jobs have to many steps and that is not user frendly for some on who do not use frequently this software.

Justin
Classificação geral
  • Setor: Fabricação elétrica/eletrônica
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 7.0 /10

Solid software that continues to improve each year.

Avaliado em 27/02/2015

Vantagens

SuccessFactors offers a wide variety of products covering the entire full talent suite including L&D, succession, recruiting, and performance management software. Having a "one-stop-shop" for all of our talent management needs was a major factor in our software choice. This not only provides a better user experience for our employees, but consolidates our data into one place.

Also, the software is highly configurable. While this varies by module, there is typically a lot room to configure both the functionality and aesthetics of the software.

Desvantagens

Some of the products were purchased later on and "bolted" to the existing software. Unfortunately, these pieces can end up not meshing well with the existing system. They sometimes require separate log-ins, additional uploads/permission/management, and separate reporting. There hasn't been much of an effort by SuccessFactors to better align these products so that there is a fluid transition between modules.

Parts of the software are dated. They either lack functionality that most systems have today or simply look like older technology. The v12 update was a huge improvement but is only available for some modules.

Much of the software feels like it was "designed" by programmers. The user interface is not the most intuitive and can be confusing for non tech-savvy users. Even more astute users struggle with over-complicated processes and layouts.

sheetal
Classificação geral
  • Setor: Recursos Humanos
  • Porte da empresa: 10 000+ funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 7.0 /10

Nice cloud product for hcm

Avaliado em 29/07/2020

It’s best for employee central and perf management.

Vantagens

Good user interface.easy and simple to administer.very easy to upload and switch from other products.perfect for hr service.

Desvantagens

Some modules like learning mgmt etc are not that mature also the recruiting module has a lot of issues.