SAP SuccessFactors HXM Suite

Software de gerenciamento de capital humano (HCM na sigla em inglês) baseado na nuvem.

Classificação geral

4,0 /5
(268)
Relação qualidade/preço
3,7/5
Recursos
4,0/5
Praticidade
3,8/5
Suporte ao cliente
3,7/5

76%
dos usuários recomendam este app
Classificar por

268 avaliações

Tiana
Classificação geral
  • Setor: Automotivo
  • Porte da empresa: 1 001 - 5 000 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

There's always something in here you didn't know it was capable of

Avaliado em 13/03/2019

SF is great because the experience changes for each user. You can control access down to each page...

SF is great because the experience changes for each user. You can control access down to each page type and req number. It is such a great tool for recruiting and data tracking as long as you are willing to dedicate the time to learn the system.

Vantagens

The amount of reports and data that this software holds is amazing. You are able to track an employees progress from the second they apply to the time that they leave and everything in between. I am able to pull very specific reports, or ask that they be created. The data is there somewhere, it's just a matter of figuring out how to harness it.

Desvantagens

You need to spend some serious time training in the underbelly of this program to make sure that you are getting your monies worth. As far as HRIS systems go, this one integrates well with other internal programs, so spend the time learning.

Parul
Classificação geral
  • Setor: Software
  • Porte da empresa: 10 000+ funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Vast range of features

Avaliado em 14/11/2022

Vantagens

Successfactors satisfies the need of modern talent management.Excellent features in one cloud solution.Can be easily integrated with other solutions.

Desvantagens

Successfactors is slightly on expensive side.It is not easy to find admins.

Avaliador Verificado
Classificação geral
  • Setor: Aparelhos médicos
  • Porte da empresa: 10 000+ funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 0.0 /10

Horrible UX, hight cost and lacking features (Recruiting module)

Avaliado em 25/05/2018

Vantagens

Nothing compared to modern ATS´s like Ponty, Workable, Teamtailor, GreenHouse etc. A nice "tell" is that during demo videos (created by actual fans/users on Youtube) the product lags and there is pauses every now and then since the pages have to load and you have to wait. Acceptable 10 years ago, not so much in 2018.

Desvantagens

- Crap UX: Means many clicks = drags down productivity
- Setting up processes or adding a step is an actual project. Something that takes less then 2 minutes with any of the systems above
- No data visualization (unless extra module is bought). Data is everything! And it´s a really unmodern and slow process to create specific reports (again, a project in itself), and then you get a report where have to take the data and maunally use your own tools to visualize your findings.
- This is like a 15 years old recruitment system BUT it´s also expensive and you have to hire extra staff as trainers since the UX is so bad so this ads even more to the total cost.
- No built in surveys. For instance if you want to check your candidate experience and such.

The list goes on but you get the picture.

Avaliador Verificado
Classificação geral
  • Setor: Automotivo
  • Porte da empresa: 10 000+ funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Probabilidade de recomendação 6.0 /10

Need improvement on user experience

Avaliado em 08/08/2019

It's a very capable and customizable platform for any kind of business needs but user interface and...

It's a very capable and customizable platform for any kind of business needs but user interface and performance needs to be improved.

Vantagens

SAP is a well-known management system which is recognized by most of companies and can be adapted for your needs without knowledge of hard programming. You can drag and drop someting to create your own system.

Desvantagens

User interface is not friendly and it works slowly. If you use on a browser, go back future can struggle. Developers should focus to increase GUI and performance.

Pranav
Classificação geral
  • Setor: Indústria farmacêutica
  • Porte da empresa: 10 000+ funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Success factors builds healthy environment to work

Avaliado em 25/02/2023

Excellent software to implement & use in any type of industry as it manages multiple things in...

Excellent software to implement & use in any type of industry as it manages multiple things in single software.

Vantagens

It's ease of use and mobile accessibility are the most important factors about this software, which I liked the most. It's provides one click access to payrolls,income tax , attendance, training related information.

Desvantagens

Sometimes it takes very much time to respond to sudden commands , which makes process bit slower.

Eduardo
Classificação geral
  • Setor: Construção
  • Porte da empresa: 1 001 - 5 000 funcionários
  • Usado Semanal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Probabilidade de recomendação 9.0 /10

Great HR software and for salaries & benefits

Avaliado em 14/12/2019

The employee management has improved substantially since Success Factors was implemented in my...

The employee management has improved substantially since Success Factors was implemented in my company. From training management to team management and career development, everything can be done from here, and it's mobile so, I can approve requests and track other things while on the go.

Vantagens

I really like that since we are using success in my company, we do almost everything related to career development and benefits and employee management in the solution. We manage our objectives, 360 evaluations, trainings, vacations, vacants and more from success.

Desvantagens

Sometimes new releases change things in the platform and I have discovered that every now and then we lost some features we had in the past.. but new things appear so is more the benefits than the bad things.

Conrado
Classificação geral
  • Setor: Companhias aéreas/Aviação
  • Porte da empresa: 501 - 1 000 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Probabilidade de recomendação 5.0 /10

SAP is a very powerful ERP system but must be for smart people to be able to fully functionalit...

Avaliado em 27/05/2018

We were able to automate our Time Management system although more training is required for the...

We were able to automate our Time Management system although more training is required for the timekeepers/time Admin in order for them to fully understand and use the system to its highest functionalities.

Vantagens

The full integration with all modules from HR to Finance to Materials as well as its retro accounting calculation is a plus.

Desvantagens

Reporting is quite tedious and more manual intervention required. Time Management is too complex - not simple to trouble shoot errors.

Christiaan
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 51 - 200 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Probabilidade de recomendação 7.0 /10

SuccessFactors Review

Avaliado em 08/09/2019

It offers a great and easy platform to build a Human Resources system

It offers a great and easy platform to build a Human Resources system

Vantagens

It is a great Human Resources tool for clients and implementing it has been made relatively simple and straight foreward

Desvantagens

Some of the modules/features for consultants are archaic and needs to be updated. The quarterly updates are also not always tested properly, and this tends to break some features

Jonathan
Classificação geral
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Excellent application for production companies

Avaliado em 02/08/2018

Vantagens

It is a software that allows modular growth, adjusts and parameterizes the needs of each country, has absolute control of information security, integrates different areas of the company, and has in detail all operations

Desvantagens

It is very expensive, the implementation takes a long time, it requires the change of many processes to adapt to the best practices, the front end is not so friendly when using it. it requires very robust equipment for its implementation.

Jeremiah
Classificação geral
  • Setor: Software
  • Porte da empresa: 501 - 1 000 funcionários
  • Usado Mensal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Probabilidade de recomendação 6.0 /10

SuccessFactors has Room for Improvement

Avaliado em 12/04/2019

Overall SuccessFactors is adequate in reviewing my job requirements, extra learning opportunities,...

Overall SuccessFactors is adequate in reviewing my job requirements, extra learning opportunities, or profile specific information. It's a bit difficult to navigate and once you've been to the place you need to go it's best to bookmark it as it may be cumbersome to get back to that spot.

Vantagens

SuccessFactors is easy to log into (uses AD Creds) and the front page is inviting with an overview of main pages I typically need to visit.

Desvantagens

Navigating throughout the various places I need to go can get complicated and with all the redirects it can take a bit of time for a page to load. We have learning/courses integrated within SuccessFactors and often times progress is lost or SuccessFactors doesn't register when I close out of a window.

Mohammad
Classificação geral
  • Setor: Roupa e moda
  • Porte da empresa: 1 001 - 5 000 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

SAP Human Capital Management

Avaliado em 14/12/2016

The main focus of SAP HCM is employee administration: which gives basic, personnel-related data,...

The main focus of SAP HCM is employee administration: which gives basic, personnel-related data, and leverages a centralized database that enables employees and management to access up-to-date, consistent information that supports HR- and business-related decisions.
Global employee management allows to supports processes involved in international employee relocation, including planning and preparation of global assignments to personnel administration and payroll for global employees managements.
Perfect Payroll and legal reporting which allows for large multi-regional countries payroll handling and support for legal regulations compliance with regulatory and reporting requirements.
Manager Self-Service (MSS) which provides managers with the information and application access for employee development, compensation planning (and approval), and budgeting.
Employee Self-Service (ESS) which provides employees (even if deployed globally) with the information, access, and tools to autonomously manage their own important life and work events.
Shared-Service Framework which is a multifunctional framework that allows for the same architecture to be deployed in support of HR, finance, IT, service center operations, and other business functions.

Vantagens

Talent management analytics: which allows for employee skill/qualification analysis; recruiting process evaluation; learning program effectiveness measures; succession program assessment; cost-benefit analyses of employee compensation programs.

Desvantagens

Training and SOX deployment is bit difficult

Rynardt
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 201 - 500 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

SAP SuccessFactors Review

Avaliado em 22/07/2019

Overall usability and end user experience makes this a great solution. Because it's a Cloud based...

Overall usability and end user experience makes this a great solution. Because it's a Cloud based solution it also allows end users to transact anytime and everywhere.

Vantagens

The ease of change management to move over from legacy solutions to a Cloud Based solution that SuccessFactors provides end users.

Desvantagens

The lack of a robust payroll solution. Currently end users decides to rather keep their payroll solution in SAP ECC or other software.

Avaliador Verificado
Classificação geral
  • Setor: Mineração e metais
  • Porte da empresa: 1 001 - 5 000 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 5.0 /10

Good Core HRIS - but nothing more than that

Avaliado em 19/04/2021

Poor to non existent customer service, with poor additional modules not worth using (much better to...

Poor to non existent customer service, with poor additional modules not worth using (much better to use best of breed tech and integrate it into SF via API or SFTP), but a decent Core HRIS for larger organisations.

Vantagens

For a Core HRIS, it's a solid system. A little complicated in use, but nevertheless, core HRIS data is well structured and reportable.

Desvantagens

Additional modules are basic to poor in quality. Recruitment module is a 5/10 - does the very basic stuff, but that's it. Very reactive recruitment focus, relying on job board posts to fill jobs. Non existent functionality - in terms of them actually being useful - re talent pools, searching the database, integrating with other tech etc. I couldn't also recommend the Performance module - too complicated and not liked amongst users. Talent module not worth it at all. Etc etc.

Avaliador Verificado
Classificação geral
  • Setor: Mercado de capitais
  • Porte da empresa: 10 000+ funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

SAP SuccessFactors HCM - Best cloudbased HCM

Avaliado em 29/07/2019

Talent Management
Payroll
onboarding
performance reviews

Talent Management
Payroll
onboarding
performance reviews

Vantagens

We use this software for onboarding, Talent Management, performance review and pretty much anything to do with the HR processes including Payroll.

Desvantagens

The only problem with this is only that this is slightly high in subscription cost.

Alternativas consideradas

UKG Pro
Holly
Classificação geral
  • Setor: Bens de consumo
  • Porte da empresa: 10 000+ funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 7.0 /10

Some strong points

Avaliado em 22/02/2019

Vantagens

During my time leading succession planning/talent planning for a Fortune 500 company, we implemented the TM suite by SuccessFactors. The strong points were the active facilitation usage that business leaders experienced in meetings... meaning that as they were talking through talent planning meetings, it was incredibly easy to follow along in the system and update records/notes, and establish succession plans.

Desvantagens

The back end reporting was difficult, and not integrated well with other modules, as well as our SAP HR system.

Avaliador Verificado
Classificação geral
  • Setor: Bancos
  • Porte da empresa: 1 001 - 5 000 funcionários
  • Usado Outro durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 6.0 /10

SAP SuccessFactors - The HR Platform

Avaliado em 17/08/2021

SAP SuccessFactors was one stop solution for all the requirements related to HR.

SAP SuccessFactors was one stop solution for all the requirements related to HR.

Vantagens

SAP SuccessFactors is a total one stop solution for almost all the HR functions such as Employee on-boarding, Performance Management, Payroll etc.

Desvantagens

As SAP SuccessFactors has a lot if functions and rolls, it is found little bit confusing to operate. If the main options made simplified, it will be great.

Amanda
Classificação geral
  • Setor: Manutenção predial
  • Porte da empresa: 1 001 - 5 000 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Effective LMS with Additional Tools and Resources

Avaliado em 18/08/2020

Overall it is a useful tool that has helped us accomplish learning and development initiatives,...

Overall it is a useful tool that has helped us accomplish learning and development initiatives, performance-driven development, and much more.

Vantagens

It's nice to have not only your learning management system (LMS), but also your performance review and feedback system in one. We do not utilize all of it's features, but those we do are effective and is fairly easy to catch on to.

Desvantagens

Some action items are harder to find than others and you have to search for them among the different tabs and functions under each. Some rating limitations within the system for performance if you want to customize your own rating system.

Jasper
Classificação geral
  • Setor: Consultoria de gestão
  • Porte da empresa: 10 000+ funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

SuccessFactors, the Samsung of the HR software world

Avaliado em 06/07/2018

If you would like to compare it to the mobile phone market, it could be seen as the Samsung in the...

If you would like to compare it to the mobile phone market, it could be seen as the Samsung in the market, whereas Workday is the Apple in the market.
SuccessFactors doesn't give the Apple kind of feeling, but by far has better (and more) options inside, whereas Workday tends to be perceived as a bit easier to some customers, while you do loose a lot of functionality.

Vantagens

- Highly flexible for a cloud based product;
- Offers a lot of options to customise as a customer after the implementation.

Desvantagens

- Has a lot of features that won't be useful to a lot of customers;
- Doesn't always give you the feeling it's one system if you combine various modules.

Ahmed
Classificação geral
  • Setor: Software
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 7.0 /10

Best out of the box Talent Management System

Avaliado em 06/06/2017

They are one of the best in HR cloud solutions.

They are one of the best in HR cloud solutions.

Vantagens

All HR aspects have been thought of if you are into the out-of-the-box solution then SuccessFactors is the best. very scaleable and well-integrated system. With Employee Central you can replace old HR systems with smile

Desvantagens

If your company enforce its own standards then you need to think a lot before going to cloud. As for SuccessFactors, we faced a lot of limitations whenever we try to customize things. It is not as flexiable as promoted. Licenses costs a lot, make sure to check other competitors before moving to SuccessFactors

Garrett
Classificação geral
  • Setor: Software
  • Porte da empresa: 1 001 - 5 000 funcionários
  • Usado Semanal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 7.0 /10

Good product; would be great to see more...

Avaliado em 15/09/2017

Stay true to what you are good at; be the best there and innovate! If you nail that people will...

Stay true to what you are good at; be the best there and innovate! If you nail that people will continue to come; but if you bury the features within SAP - my guess is that they will be quickly overtaken.

Vantagens

It has been interesting to see how SuccessFactors has evolved and is now being positioned within SAP. I have always seen them as stronger in performance management and succession. The frameworks the tool was originally based on have certainly held the test of time.

Desvantagens

As with everyone acquired by Oracle or SAP; you wonder what is going to be left in a couple of years. Also, struggle with the adequacy of the payroll, benefits, workforce management, etc.. Have always understood why they wanted to be there but it's a bit like going to a motorcycle dealer to but a car.

Geetika
Classificação geral
  • Setor: Hotelaria
  • Porte da empresa: 10 000+ funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Probabilidade de recomendação 8.0 /10

Review for SAP SuccessFactors HXM Suite

Avaliado em 12/01/2023

Vantagens

One stop best software for HR that provides amazing employee experiences and manages multiple segments to workforce. It has most advance workforce management features.

Desvantagens

I believe that functionality wise it needs an improvement, there should be a timely software updates and The data visualization is less.

Yasmim
Classificação geral
  • Setor: Automotivo
  • Porte da empresa: 51 - 200 funcionários
  • Usado Semanal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

SAP SuccessFactors HCM Suite in my life

Avaliado em 27/07/2021

Every week I issue notes with a repair nature and it is a very easy task to be performed by SAP....

Every week I issue notes with a repair nature and it is a very easy task to be performed by SAP. For 2 days a week I need to make inquiries of bank details from suppliers and change addresses and emails and it is also an easy activity whose platform facilitates reading and changing data.

Vantagens

What I like most about this site is the speed of loading each function and page opened, in addition to supporting several open at the same time. But more important is the amount of functions available for use, such as inventory control, supplier search, payment collection, among others.

Desvantagens

Sometimes it's kind of hard to find a search function I need and I end up having to question my colleagues even though I've had access to the site for years.

Michael
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 51 - 200 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 0.0 /10

SAP? Nope?

Avaliado em 16/01/2019

The base its there, but unless you are running SAP everywhere it does not scale well.

The base its there, but unless you are running SAP everywhere it does not scale well.

Vantagens

SAP is amazing in one thing, they have an incredible amount of software, I mean they build their entire enterprise on that! Success Factors is one of them, it is a HR management/training software. Many companies use it.

Desvantagens

However they are not very good at maintaining it. Success factors is prone to missing information, subpar support, and just straight up madness. I've had to handle tickets consecutively of missing information and just over all. It looks like a software out of 2003. It is simply garbage. It will not sync well with systems. My god its horrible. Please stay away

David
Classificação geral
  • Setor: Bens de consumo
  • Porte da empresa: 10 000+ funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Easy to use but slow system

Avaliado em 27/06/2017

Easy of use and access to a cloud based sas system.

Easy of use and access to a cloud based sas system.

Vantagens

The ability to easily configure forms and processes as needed. The portlets are easy to manage and use and everything field is reportable.

Desvantagens

The limitation of a SASS based system with very slow process to add a recomendation on a gap. Also it's very slow compared to other systems like Cornerstone.

Justin
Classificação geral
  • Setor: Fabricação elétrica/eletrônica
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 7.0 /10

Solid software that continues to improve each year.

Avaliado em 27/02/2015

Vantagens

SuccessFactors offers a wide variety of products covering the entire full talent suite including L&D, succession, recruiting, and performance management software. Having a "one-stop-shop" for all of our talent management needs was a major factor in our software choice. This not only provides a better user experience for our employees, but consolidates our data into one place.

Also, the software is highly configurable. While this varies by module, there is typically a lot room to configure both the functionality and aesthetics of the software.

Desvantagens

Some of the products were purchased later on and "bolted" to the existing software. Unfortunately, these pieces can end up not meshing well with the existing system. They sometimes require separate log-ins, additional uploads/permission/management, and separate reporting. There hasn't been much of an effort by SuccessFactors to better align these products so that there is a fluid transition between modules.

Parts of the software are dated. They either lack functionality that most systems have today or simply look like older technology. The v12 update was a huge improvement but is only available for some modules.

Much of the software feels like it was "designed" by programmers. The user interface is not the most intuitive and can be confusing for non tech-savvy users. Even more astute users struggle with over-complicated processes and layouts.