Hatchbuck

CRM & Marketing for small businesses and marketing agencies.

4,4 /5 (150 avaliações) Escreva uma avaliação!

Resumo do Hatchbuck

O que é o Hatchbuck?

BenchmarkONE is an integrated marketing automation and CRM platform that aims to helps users more effectively track and maintain both prospective and existing customers. With CRM, email marketing, and marketing automation tools all in one app, users can drive more business, organize contacts, boost response rates, and see their progress at a glance. BenchmarkONE is on a mission to make sure none of those hard-fought opportunities slip through the cracks.

Unlike other CRM and marketing automation solutions marketed to small businesses, BenchmarkONE is easy-to-learn and easy-to-use, even for busy small business owners. We’ll have you up and running in hours instead of weeks. Oh, and we're truly affordable for small businesses, too.

You’re running a tight ship, so when you need help, you need it now. Our friendly support team is always there when you need us. Talk to a real person and avoid getting lost in the queue.

Resumo do Hatchbuck

Preços

A partir de
US$ 39,00/mês

Opções de preços

Teste Grátis
Assinatura
Relação qualidade/preço

Plans for every budget. Pricing starts at $39/month. Save when you choose semi-annual pricing.


Recursos do Hatchbuck

Dispositivos
Porte da empresa
P M G
Mercados
Estados Unidos, Canadá
Idiomas
Inglês

Mídias

Watch cold leads become engaged prospects and new sales opportunities on the marketing dashboard.
The sales dashboard gives salespeople and managers insight into progress and activity.
Track your tasks so you never let a hot lead fall through the cracks.
Reports provide insight into valuable metrics.
The email library is stocked with predesigned templates. You're just a few clicks away from sending your next newsletter or promotion.
Drag and drop email editor makes it easy to build emails from scratch, or to modify existing templates.
See a detailed history of every relationship and take action in contact profiles.
Nurture new and existing leads with the campaign builder.Use emails, tasks, notifications and more to intelligently automate follow-up.
Manage contacts in the simple to use CRM database.
Captura de tela do Hatchbuck: Watch cold leads become engaged prospects and new sales opportunities on the marketing dashboard. Captura de tela do Hatchbuck: The sales dashboard gives salespeople and managers insight into progress and activity. Captura de tela do Hatchbuck: Track your tasks so you never let a hot lead fall through the cracks. Captura de tela do Hatchbuck: Reports provide insight into valuable metrics. Captura de tela do Hatchbuck: The email library is stocked with predesigned templates. You're just a few clicks away from sending your next newsletter or promotion. Captura de tela do Hatchbuck: Drag and drop email editor makes it easy to build emails from scratch, or to modify existing templates. Captura de tela do Hatchbuck: See a detailed history of every relationship and take action in contact profiles. Captura de tela do Hatchbuck: Nurture new and existing leads with the campaign builder.Use emails, tasks, notifications and more to intelligently automate follow-up. Captura de tela do Hatchbuck: Manage contacts in the simple to use CRM database.

Hatchbuck - Avaliações

Hatchbuck - Avaliações

Classificação geral
4,4
/
5
Excelente
87

Muito bom
52

Regular
8

Ruim
1

Péssimo
2

Relação qualidade/preço
4,4
Recursos
4,2
Praticidade
4,5
Suporte ao cliente
4,6
93% dos usuários recomendam este app
George G.

The happy lil' secret in the automated marketing world!

Allows a small marketing outfit to punch above its weight and focus follow-on efforts on the more high-valued prospects.


Traduzir com Google
Peter P.

Hatchbuck hits a sweet spot

Sales engagement and qualification


Traduzir com Google
Christoph K.

Product Update 2017: untested, too many bugs, makes customers lose credibility as features...

Also, the relaunch did not bring the features which were somewhat announces, e.g. imap integration only possible for gmail as of now.


Traduzir com Google
Avaliador Verificado

Excellent CRM for small company

Lead tracking, prioritization, campaigns, nurturing


Traduzir com Google
Pat K.

Haven't had a bad experience with it yet, awesome CRM

Amazing experience, software is easy to use. The support team is awesome, anytime I have a question they respond quickly and politely. They make me feel like one of their top clients, even though I'm nowhere near that.


Traduzir com Google
George G.
Setor: Consultoria de gestão
Porte da empresa: 201-500 funcionários
Traduzido para o Português
Traduzido para o Português

The happy lil' secret in the automated marketing world!

Usado Diariamente durante Mais de dois anos
Avaliado em 25/07/2018
Fonte da avaliação: Capterra

Allows a small marketing outfit to punch above its weight and focus follow-on efforts on the more high-valued prospects.

Vantagens

Hatchbuck is great. What? I need to write more? ok. It allows you to create or upload documents, you can include them as well as links into emails, and then combine emails into campaigns where they are delivered at preset times. But that's far from all! Hatchbuck monitors the customer's interactions with your email and awards score points (defined by you) for various activities like visting your website, reading an email, downloading a document or clicking on a link. So when you open Hb you can review the current scores and follow up with the prospects who are raising their hands the furthest. But, there's more! Where Hb 'really' excels is in the logic of these campaigns. For example... if you have a campaign for general interest which you are sending to a generic group and a customer evinces particular interest in your offering (clicks or downloads a lot) Hb logic can detect this and move him to a more aggressive sales campaign. Hb can notify you for any specific buying signal. Hb can send the customer (again, automatically) additional materials based on actions ("oh, you like case studies, eh, take a look at this one") . If you do the campaigns correctly Hb is really a 'fire and forget' homing missile. It has a tremendous number of features (searching and segmentation are awesome) and because of its price structure, it really allows a small company to punch waaaay above its weight class. I'm happy!

Desvantagens

A few things. I'm not crazy about the HTML design tool. (Or, perhaps, I'm a lousy designer?) It seems too old-fashioned. You can get false positives from the lead score system -- especially if you email to high security places like financial institutions whose bots click on everything to test your email for spy/malware. Its awkward to try to call a super high scoring customer who 'appears' fascinated with your content only to learn that he left 6 months ago and the bots are still screening his email. :-(

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Peter P.
Setor: Varejistas
Porte da empresa: 2-10 funcionários
Traduzido para o Português
Traduzido para o Português

Hatchbuck hits a sweet spot

Usado Mensal durante Mais de dois anos
Avaliado em 06/02/2020
Fonte da avaliação: Capterra

Sales engagement and qualification

Vantagens

Very good value for the money. The scoring is very helpful in qualifying prospects and interest.

Desvantagens

Not much. It hits the highlights and is affordable.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 9.0/10

Christoph K.
Setor: Consultoria de gestão
Porte da empresa: 2-10 funcionários
Traduzido para o Português
Traduzido para o Português

Product Update 2017: untested, too many bugs, makes customers lose credibility as features simply do not work

Usado Diariamente durante 6 a 12 meses
Avaliado em 18/05/2017
Fonte da avaliação: SoftwareAdvice

Also, the relaunch did not bring the features which were somewhat announces, e.g. imap integration only possible for gmail as of now.

Vantagens

Very nice people in service, easy to use. Pricing is all right, looks nice, has some nice dashboard eye candy

Desvantagens

Simply not reliable anymore, after the relaunch earlier this year, there are too many incidents where you are not in control of what hatchbuck is doing: e.g. unsubscribe doesn´t work: no confirmation that a user unsubscribed and campaigns do not stop, so unsubscribing users might get more emails from you. Embarrassing? Yes. Potentially causing credibility and even legal problem? yeah.

Also, automations set for users who subscribe sometimes do not properly work. Conditions are unclear. e.g. Opt-in process: an online form might be set on option in - but that doesn't mean that it actually triggers the necessary steps. Embarrassing? Yes. Potentially causing credibility and even legal problem? yeah.

Search (contacts) doesn't find contacts.

And - this made me really re-evaluate other options: there was this bug which made other customers´ dashboard appear in my log-in. So I saw all activities going on from another company which also is a hatchbuck user. this made me ask myself if other hatchbuck users at the same time see my stuff/ activities/ personal data of my customers....Again: Embarassing? Yes. Potentially causing credibility and even legal problem? yeah.

I do understand that there might be some issues after releasing a relaunch - however when it comes to processes which involve my leads/ customers and make us as a company look unprofessional (no opt-in, no unsubscribe, potential abuse of personal data of leads....) this is beyond any acceptable level and an absolute no-go. We are located in Germany and people are very sensitive about data protection and laws are very strict - we could get sued for each of the three points mentioned above.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 2.0/10

Avaliador Verificado
Setor: Indústria farmacêutica
Porte da empresa: 2-10 funcionários
Traduzido para o Português
Traduzido para o Português

Excellent CRM for small company

Usado Diariamente durante Mais de dois anos
Avaliado em 05/12/2019
Fonte da avaliação: Capterra

Lead tracking, prioritization, campaigns, nurturing

Vantagens

I really love Hatchbuck. It has transformed my company in terms of lead tracking and management. It's so easy to set up and use, and is extremely well-priced.

Desvantagens

The interface to send emails to clients is a bit clunky, and I'd value greater options. There are a few bugs with creating new emails, and formatting. It's hard to see what clients you've communicated with that day.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Pat K.
Setor: Imobiliárias
Porte da empresa: 2-10 funcionários
Traduzido para o Português
Traduzido para o Português

Haven't had a bad experience with it yet, awesome CRM

Usado Diariamente durante Mais de dois anos
Avaliado em 01/11/2018
Fonte da avaliação: Capterra

Amazing experience, software is easy to use. The support team is awesome, anytime I have a question they respond quickly and politely. They make me feel like one of their top clients, even though I'm nowhere near that.

Vantagens

Email Drop Campaigns
Email Templates Provided
Easy to Use

Desvantagens

The only gripe (it's small) that I have is that you can't have a more broad view of your customer database. It only allows 100 per page and wish it could zoom out more, so I could see more customers in front of me at once.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Recomendação do usuário
8,6/10
Baseado em 150 usuários
Compare as alternativas por recomendação dos usuários
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Preço do Hatchbuck

Preço do Hatchbuck

A partir de
US$ 39,00/mês
Teste Grátis
Assinatura
Relação qualidade/preço

Plans for every budget. Pricing starts at $39/month. Save when you choose semi-annual pricing.

Plans for every budget. Pricing starts at $39/month. Save when you choose semi-annual pricing.

Relação qualidade/preço
4,4/5
Baseado em 150 usuários
Compare as alternativas por relação qualidade/preço
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Recursos do Hatchbuck

Recursos do Hatchbuck

API
Acompanhamento de atividades
Banco de dados de contatos
Banco de dados do cliente
Campos personalizados
Criação de relatórios personalizável
Gerenciamento de contatos
Gestão de calendários
Imagem de marca personalizável
Importação/exportação de dados
Integração de e-mail
Integração de redes sociais
Integração de terceiros
Lembretes
Modelos personalizáveis
Notificações automáticas
Pagamentos eletrônicos
Painel de atividades
Questionários e feedback
Relatórios e estatística
Recursos
4,2/5
Baseado em 150 usuários
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Categorias

Mais informações sobre Hatchbuck

Mais informações sobre Hatchbuck

Principais recursos do Hatchbuck

  • API
  • Activity dashboard
  • Activity management
  • Activity tracking
  • Auto responders
  • Automated drip campaigns
  • Automated follow-up
  • Automated, personalized follow-up
  • Automatic notifications
  • CRM
  • Campaign analysis
  • Campaign management
  • Campaign planning, management & analysis
  • Campaign scheduling
  • Campaign segmentation
  • Contact database
  • Contact management
  • Custom forms
  • Customer activity reporting
  • Customizable branding
  • Customizable templates
  • Deals pipeline
  • Drag & drop
  • Drag & drop email builder
  • Drag & drop form builder
  • Email autoresponder
  • Email distribution
  • Email integration
  • Email marketing
  • Email template library
  • Filtered views
  • Lead capture
  • Lead generation
  • Lead scoring
  • Market segmentation
  • Marketing automation
  • Marketing reports
  • Mobile integration
  • Multi-channel marketing
  • Partner program
  • Prioritizing
  • Prospect nurturing
  • Real time data
  • Real time monitoring
  • Real time sales alerts
  • Real-time sales alerts
  • Reporting & statistics
  • Sales reports
  • Social media integration
  • Tagging
  • Tagging & segmentation
  • Task management
  • Task planning
  • Task tracking
  • Third party integration
  • Unlimited support
  • WYSIWYG editor
  • Website visitor tracking

Vantagens

  • CRM including: dashboard with real-time activity feed, website tracking, tagging & segmentation, task & activity management, email integration, deals (opportunity) pipeline, user security, real-time sales alerts, sales pipeline and activity reports, and a mobile version.

  • Marketing automation including: lead capture forms, automated follow-up, automated campaigns, real-time lead alerts, contact scoring, automated actions, lead source and form submission reports, and more.

  • Email marketing including: drag & drop email builder, WYSIWYG email editor, pre designed email template library, email autoresponders, email stat reports, and more.

  • Services and integrations: open API and Zapier integration to a range of third party apps including Eventbrite, GoToWebinar, Google Sheets, Zendesk, Gmail, Hubspot, and more.

  • Perguntas frequentes sobre o Hatchbuck

    Perguntas frequentes sobre o Hatchbuck

    Abaixo estão algumas perguntas frequentes sobre o Hatchbuck.

    P: Que tipo de planos o Hatchbuck oferece?

    O Hatchbuck oferece os seguintes planos de pagamento:

    A partir de: US$ 39,00/mês

    Modelo de preços: Assinatura

    Teste Grátis: Disponível

    Plans for every budget. Pricing starts at $39/month. Save when you choose semi-annual pricing.

    P: Quais são os principais recursos do Hatchbuck?

    O Hatchbuck oferece os seguintes recursos:

    • API
    • Activity dashboard
    • Activity management
    • Activity tracking
    • Auto responders
    • Automated drip campaigns
    • Automated follow-up
    • Automated, personalized follow-up
    • Automatic notifications
    • CRM
    • Campaign analysis
    • Campaign management
    • Campaign planning, management & analysis
    • Campaign scheduling
    • Campaign segmentation
    • Contact database
    • Contact management
    • Custom forms
    • Customer activity reporting
    • Customizable branding
    • Customizable templates
    • Deals pipeline
    • Drag & drop
    • Drag & drop email builder
    • Drag & drop form builder
    • Email autoresponder
    • Email distribution
    • Email integration
    • Email marketing
    • Email template library
    • Filtered views
    • Lead capture
    • Lead generation
    • Lead scoring
    • Market segmentation
    • Marketing automation
    • Marketing reports
    • Mobile integration
    • Multi-channel marketing
    • Partner program
    • Prioritizing
    • Prospect nurturing
    • Real time data
    • Real time monitoring
    • Real time sales alerts
    • Real-time sales alerts
    • Reporting & statistics
    • Sales reports
    • Social media integration
    • Tagging
    • Tagging & segmentation
    • Task management
    • Task planning
    • Task tracking
    • Third party integration
    • Unlimited support
    • WYSIWYG editor
    • Website visitor tracking

    P: Quem costuma usar o Hatchbuck?

    Os clientes habituais do Hatchbuck são:

    Pequenas empresas

    P: Em que idioma o Hatchbuck está?

    O Hatchbuck está nos seguintes idiomas:

    Inglês

    P: Que tipo de planos o Hatchbuck oferece?

    O Hatchbuck tem os seguintes planos de preços:

    Assinatura

    P: O Hatchbuck é compatível com disponíveis móveis?

    Não temos informações sobre os dispositivos compatíveis com o Hatchbuck.

    P: O Hatchbuck se integra com quais outros aplicativos?

    O Hatchbuck se integra com os seguintes aplicativos:

    BigCommerce, CallTrackingMetrics, DevHub, HoneyBook, Retently, SurveyMonkey, Twitter, Wordpress, Xero, appointlet

    P: Que nível de suporte o Hatchbuck oferece?

    O Hatchbuck oferece as seguintes opções de suporte:

    Base de conhecimento, Suporte por telefone, Tutoriais em vídeo, FAQs, Suporte online, Fórum