--- description: Avaliações detalhadas do Aircall com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens as no GetApp Portugal. Compare o Aircall com produtos similares. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Aircall - Avaliações, preços e classificações | GetApp Portugal 2026 --- Breadcrumb: [Home](/) > [Sistemas VoIP](/directory/107/voip/software) > [Aircall](/software/100333/aircall) # Aircall Canonical: https://www.getapp.pt/software/100333/aircall Page: 1 / 20\ Seguinte: [Next page](https://www.getapp.pt/software/100333/aircall?page=2) > O Aircall é um sistema de telefonia baseado em nuvem que capacita as equipes a manter conversas significativas. Configure seu sistema telefônico em minutos, integre-o de maneira inteligente aos fluxos de trabalho e enriqueça as conversas com dados interessantes. Aircall, um sistema de telefonia reinventado. > > Verdict: Rated **4.2/5** by 466 users. Top-rated for **Probabilidade de recomendação**. ----- ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.2/5** | 466 Avaliações | | Praticidade | 4.4/5 | Based on overall reviews | | Suporte ao cliente | 4.1/5 | Based on overall reviews | | Relação qualidade/preço | 3.9/5 | Based on overall reviews | | Recursos | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Aircall - **Location**: New York, NY, EUA - **Founded**: 2014 ## Commercial Context - **Preço inicial**: 40,00 US$ - **Modelo de preços**: (Teste Grátis) - **Target Audience**: 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Android (celular), iPhone (celular) - **Idiomas**: alemão, espanhol, francês, inglês, italiano, norueguês - **Available Countries**: Alemanha, Austrália, Bélgica, Canadá, Chile, Chéquia, Colômbia, Croácia, Dinamarca, Eslováquia, Eslovénia, Espanha, Estados Unidos, Estónia, Finlândia, França, Grécia, Hong Kong, RAE da China, Hungria, Irlanda and 18 more ## Recursos - API - Acesso para Celular - Acompanhamento de atividades - Agendamento - Agendamento de ligações - Agendamento de retorno de chamada - Alertas/notificações - Arquivo morto e retenção - Automated Attendant - Automatic Outbound Dialer - Banco de dados de contatos - Bate-papo ao vivo - Bate-papo/Mensagens instantâneas - CRM - Call center de ligações de entrada - Call center de ligações saída - Call center misto - Call center virtual - Chamadas em espera - Comentários/notas ## Integrations (36 total) - 4Seller - Agentforce - Apollo.io - Bee - Crisp - Fin - Fivetran - Freshservice - Front - Gong - Google Workspace - Gorgias - Greenway Health Pay - HubSpot Agent Hub - HubSpot Content Hub ... and 21 more integrations ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Assistência 24/7 - Bate-papo ## Category - [Sistemas VoIP](https://www.getapp.pt/directory/107/voip/software) ## Categorias relacionadas - [Sistemas VoIP](https://www.getapp.pt/directory/107/voip/software) - [Software para Central de Atendimentos](https://www.getapp.pt/directory/593/contact-center/software) - [Software IVR (​Interactive Voice Response)](https://www.getapp.pt/directory/289/ivr/software) - [Software de Chamadas Automáticas](https://www.getapp.pt/directory/1067/auto-dialer/software) - [Sistemas de Telefonia Empresarial](https://www.getapp.pt/directory/1099/business-phone-systems/software) ## Alternativas 1. [3CX](https://www.getapp.pt/software/103409/3cx) — 4.4/5 (468 reviews) 2. [LiveAgent](https://www.getapp.pt/software/91301/liveagent) — 4.7/5 (1789 reviews) 3. [Nextiva](https://www.getapp.pt/software/91289/nextiva) — 4.6/5 (919 reviews) 4. [CallHippo](https://www.getapp.pt/software/107461/callhippo) — 4.4/5 (694 reviews) 5. [Five9](https://www.getapp.pt/software/91276/five9) — 4.2/5 (487 reviews) ## Avaliações ### "The right solution for integrate hubspot" — 4.0/5 > **Stefano** | *20 de janeiro de 2024* | Bancos | Recommendation rating: 9.0/10 > > **Vantagens**: one click integration and easy reporting to set up in couple of minutes the contact center workforce, monitor and manage it > > **Desvantagens**: the administrator must have a operative license to manage the platform, additional phone numbers is not granted sequential > > easy and intuitive management console allow to set up in few minutes the solution, the professional support was perfect with the initial setup and training on the usage ----- ### "Great call software" — 5.0/5 > **Simon** | *9 de fevereiro de 2026* | Serviços ao consumidor | Recommendation rating: 9.0/10 > > **Vantagens**: It’s a sick system with a good flow chart system for calls and call routing\! We’ve recorded some messages that it lets you play too. > > **Desvantagens**: It’s expensive; and sometimes feels a little complicated for a small business but the functionality makes it worth while. > > Great software and a good level of product support form the Aircall team\! We’re long term customers and I don’t see us moving away. ----- ### "I had a poor experience with Aircall" — 1.0/5 > **Andrew** | *8 de abril de 2025* | Varejistas | Recommendation rating: 2.0/10 > > **Vantagens**: Overall I did not like my experience with aircall and felt it was very poor. > > **Desvantagens**: Overall my experience with Aircall has been very negative. Initially I was switching over from RingCentral simply for the feature that allows me to have a chrome-extension in order to easily call/text customers via our shopify dashboard. In the process I had a hard time porting over the phone numbers. It was usually very difficult to get basic tasks like the phone number to work, and reaching customer service help was tough. Not to mention the steep price tag. I also managed to pay for "AI convo summaries" which I never was able to work with. I then realized that ring central offers exactly what I was hoping for all along and quickly switched back. Now I'm having an incredibly hard time cancelling. When I was signing up, the sales rep promised that I can cancel anytime and when I asked for that in writing he declined but said he would be able to cancel on my behalf if ever needed. I was directly lied to and manipulated when signing up, that should have been a warning to begin with. Avoid this company at all costs as there are much better options out there for much cheaper (Ring Central). I am writing this review because it is likely the ony way management will even look into my case and give me some sort of reply. ----- ### "Fantastic product, service and customer service\!" — 5.0/5 > **Avaliador Verificado** | *2 de junho de 2023* | Segurança e investigações | Recommendation rating: 10.0/10 > > **Vantagens**: I love the immediate use of the product that is available. I truly do love the customer service as well\! > > **Desvantagens**: I really don't have any cons that I've found while using Aircall yet. > > I really love the change in availability and reliability of Aircall compared to what we were using before. The reporting is very in depth and offers anything that anyone would ever need, honestly. Merged and integrated into our CRM, the reporting is more in depth and was easy to integrate. ----- ### "One of the best" — 5.0/5 > **Selim** | *20 de outubro de 2021* | Hospitais e Saúde | Recommendation rating: 9.0/10 > > **Vantagens**: It's got everything you need for a smooth sales process. From the interface, to call recording, ease of use, transferring calls. Just perfect. > > **Desvantagens**: Software seems to be flawless, however, for a smaller sales operation like ours, the price was very high. > > I have used the free trial, worked amazingly. Integrates with Pipedrive as well. The only problem was the price. It was more than our budget ----- Page: 1 / 20\ Seguinte: [Next page](https://www.getapp.pt/software/100333/aircall?page=2) ## Links - [View on GetApp](https://www.getapp.pt/software/100333/aircall) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data