---
description: Avaliações detalhadas do Aircall com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens as no GetApp Portugal. Compare o Aircall com produtos similares.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Aircall - Avaliações, preços e classificações | GetApp Portugal 2026
---

Breadcrumb: [Home](/) > [Sistemas VoIP](/directory/107/voip/software) > [Aircall](/software/100333/aircall)

# Aircall

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> O Aircall é um sistema de telefonia baseado em nuvem que capacita as equipes a manter conversas significativas. Configure seu sistema telefônico em minutos, integre-o de maneira inteligente aos fluxos de trabalho e enriqueça as conversas com dados interessantes. Aircall, um sistema de telefonia reinventado.
> 
> Verdict: Rated **4.2/5** by 458 users. Top-rated for **Probabilidade de recomendação**.

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## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **4.2/5** | 458 Avaliações |
| Praticidade | 4.5/5 | Based on overall reviews |
| Suporte ao cliente | 4.1/5 | Based on overall reviews |
| Relação qualidade/preço | 4.0/5 | Based on overall reviews |
| Recursos | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Aircall
- **Location**: New York, NY, EUA
- **Founded**: 2014

## Commercial Context

- **Preço inicial**: 40,00 US$
- **Modelo de preços**:  (Teste Grátis)
- **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Android (celular), iPhone (celular)
- **Idiomas**: alemão, espanhol, francês, inglês, italiano, norueguês
- **Available Countries**: Alemanha, Austrália, Brasil, Canadá, Chile, China, Colômbia, Espanha, Estados Unidos, França, Itália, Japão, México, Portugal, Reino Unido, Índia

## Recursos

- API
- Acesso para Celular
- Acompanhamento de atividades
- Agendamento de ligações
- Agendamento de retorno de chamada
- Alertas/notificações
- Arquivo morto e retenção
- Automated Attendant
- Automatic Outbound Dialer
- Banco de dados de contatos
- Bate-papo ao vivo
- Bate-papo/Mensagens instantâneas
- CRM
- Call center de ligações de entrada
- Call center de ligações saída
- Call center misto
- Call center virtual
- Chamadas em espera
- Comentários/notas
- Compras e recebimento

## Integrations (99 total)

- ActiveCampaign
- Allego
- Alloy
- Appy Pie
- Avoma
- BigCommerce
- BigID.me
- Bloobirds
- Builder Prime
- Bullhorn ATS & CRM
- Bullhorn Time & Expense
- Callingly
- Chorus
- Clari Copilot
- Copper

... and 84 more integrations

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Suporte por telefone
- Assistência 24/7
- Bate-papo

## Category

- [Sistemas VoIP](https://www.getapp.pt/directory/107/voip/software)

## Categorias relacionadas

- [Sistemas VoIP](https://www.getapp.pt/directory/107/voip/software)
- [Sistemas de Call Center](https://www.getapp.pt/directory/275/call-center/software)
- [Sistemas de Telefonia](https://www.getapp.pt/directory/294/telephony/software)
- [Software para Central de Atendimentos](https://www.getapp.pt/directory/593/contact-center/software)
- [Software IVR (​Interactive Voice Response)](https://www.getapp.pt/directory/289/ivr/software)

## Alternativas

1. [LiveAgent](https://www.getapp.pt/software/91301/liveagent) — 4.7/5 (1754 reviews)
2. [Nextiva](https://www.getapp.pt/software/91289/nextiva) — 4.6/5 (914 reviews)
3. [CallHippo](https://www.getapp.pt/software/107461/callhippo) — 4.4/5 (675 reviews)
4. [Bitrix24](https://www.getapp.pt/software/90602/bitrix24) — 4.2/5 (984 reviews)
5. [3CX](https://www.getapp.pt/software/103409/3cx) — 4.4/5 (465 reviews)

## Avaliações

### "Most Reliable Phone Service Available" — 5.0/5

> **Saskia** | *11 de setembro de 2023* | Restaurantes | Recommendation rating: 9.0/10
> 
> **Vantagens**: Using Aircall is a breeze. It simply requires a one-time setup. I like Aircall since it is quick to load and has an intuitive interface for fixing audio problems. A softphone I once used took 20 minutes to load, and it was a real drag. I also appreciate how simple it is to use the controls. In my opinion, it has a great user interface. This is the nicest setup for me, and there aren't too many buttons.
> 
> **Desvantagens**: The entirety Aircall is fantastic. If I may provide a recommendation, it would be to enhance the functioning of conference calls. If at all feasible, I'd want to be able to end a call when I'm no longer needed, and I'd like a simpler process.of
> 
> It facilitates both inbound and outbound call management. I like how simple it is to make an outgoing call. The time zone and area code are shown automatically, warning us to tread carefully in case of a time zone mismatch.

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### "I love AirCall, been using it for over four years now\!" — 5.0/5

> **Jisselle** | *6 de junho de 2022* | Serviços ao consumidor | Recommendation rating: 10.0/10
> 
> **Vantagens**: AirCall is very user-friendly and easy to deploy. The dashboard is very streamlined, and it's easy to set up additional features like IVR. The Call Monitoring feature is critical. It is really helpful with Sales, Retention, and Account Management. Helps me to hear exactly what's happening on the call, so that I can train my team members, and help them hone specific pitches.
> 
> **Desvantagens**: I have no complaints, it's the best VOIP service I've used.
> 
> I've used this for over four years and introduced it at companies I've worked and consulted with. It's easy to use, low price, and the features are top-notch.

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### "Good System, Terrible Service" — 1.0/5

> **Simon** | *13 de março de 2025* | Terceirização/Deslocalização | Recommendation rating: 1.0/10
> 
> **Vantagens**: Good phone system and set up is easy but thats where it stops
> 
> **Desvantagens**: Horrible Communication for a premium price

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### "Fantastic product, service and customer service\!" — 5.0/5

> **Avaliador Verificado** | *2 de junho de 2023* | Segurança e investigações | Recommendation rating: 10.0/10
> 
> **Vantagens**: I love the immediate use of the product that is available. I truly do love the customer service as well\!
> 
> **Desvantagens**: I really don't have any cons that I've found while using Aircall yet.
> 
> I really love the change in availability and reliability of Aircall compared to what we were using before. The reporting is very in depth and offers anything that anyone would ever need, honestly. Merged and integrated into our CRM, the reporting is more in depth and was easy to integrate.

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### "One of the best" — 5.0/5

> **Selim** | *20 de outubro de 2021* | Hospitais e Saúde | Recommendation rating: 9.0/10
> 
> **Vantagens**: It's got everything you need for a smooth sales process. From the interface, to call recording, ease of use, transferring calls. Just perfect.
> 
> **Desvantagens**: Software seems to be flawless, however, for a smaller sales operation like ours, the price was very high.
> 
> I have used the free trial, worked amazingly. Integrates with Pipedrive as well. The only problem was the price. It was more than our budget

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## Links

- [View on GetApp](https://www.getapp.pt/software/100333/aircall)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/100333/aircall> |
| de-AT | <https://www.getapp.at/software/100333/aircall> |
| en | <https://www.getapp.com/it-communications-software/a/aircall/> |
| en-AE | <https://www.getapp.ae/software/100333/aircall> |
| en-AU | <https://www.getapp.com.au/software/100333/aircall> |
| en-CA | <https://www.getapp.ca/software/100333/aircall> |
| en-GB | <https://www.getapp.co.uk/software/100333/aircall> |
| en-IE | <https://www.getapp.ie/software/100333/aircall> |
| en-NZ | <https://www.getapp.co.nz/software/100333/aircall> |
| en-SG | <https://www.getapp.sg/software/100333/aircall> |
| en-ZA | <https://www.getapp.za.com/software/100333/aircall> |
| es | <https://www.getapp.es/software/100333/aircall> |
| es-CL | <https://www.getapp.cl/software/100333/aircall> |
| es-CO | <https://www.getapp.com.co/software/100333/aircall> |
| es-MX | <https://www.getapp.com.mx/software/100333/aircall> |
| fr | <https://www.getapp.fr/software/100333/aircall> |
| fr-BE | <https://fr.getapp.be/software/100333/aircall> |
| fr-CA | <https://fr.getapp.ca/software/100333/aircall> |
| nl | <https://www.getapp.nl/software/100333/aircall> |
| nl-BE | <https://www.getapp.be/software/100333/aircall> |
| pt | <https://www.getapp.com.br/software/100333/aircall> |
| pt-PT | <https://www.getapp.pt/software/100333/aircall> |

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