---
description: Avaliações detalhadas do Aircall com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens as no GetApp Portugal. Compare o Aircall com produtos similares.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Aircall - Avaliações, preços e classificações | GetApp Portugal 2026
---

Breadcrumb: [Home](/) > [Sistemas VoIP](/directory/107/voip/software) > [Aircall](/software/100333/aircall)

# Aircall

Canonical: https://www.getapp.pt/software/100333/aircall

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> O Aircall é um sistema de telefonia baseado em nuvem que capacita as equipes a manter conversas significativas. Configure seu sistema telefônico em minutos, integre-o de maneira inteligente aos fluxos de trabalho e enriqueça as conversas com dados interessantes. Aircall, um sistema de telefonia reinventado.
> 
> Verdict: Rated **4.2/5** by 460 users. Top-rated for **Probabilidade de recomendação**.

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## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **4.2/5** | 460 Avaliações |
| Praticidade | 4.5/5 | Based on overall reviews |
| Suporte ao cliente | 4.1/5 | Based on overall reviews |
| Relação qualidade/preço | 3.9/5 | Based on overall reviews |
| Recursos | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Aircall
- **Location**: New York, NY, EUA
- **Founded**: 2014

## Commercial Context

- **Preço inicial**: 40,00 US$
- **Modelo de preços**:  (Teste Grátis)
- **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Android (celular), iPhone (celular)
- **Idiomas**: alemão, espanhol, francês, inglês, italiano, norueguês
- **Available Countries**: Alemanha, Austrália, Brasil, Canadá, Chile, China, Colômbia, Espanha, Estados Unidos, França, Itália, Japão, México, Portugal, Reino Unido, Índia

## Recursos

- API
- Acesso para Celular
- Acompanhamento de atividades
- Agendamento
- Agendamento de ligações
- Agendamento de retorno de chamada
- Alertas/notificações
- Arquivo morto e retenção
- Automated Attendant
- Automatic Outbound Dialer
- Banco de dados de contatos
- Bate-papo ao vivo
- Bate-papo/Mensagens instantâneas
- CRM
- Call center de ligações de entrada
- Call center de ligações saída
- Call center misto
- Call center virtual
- Chamadas em espera
- Comentários/notas

## Integrations (99 total)

- ActiveCampaign
- Allego
- Alloy
- Appy Pie
- Avoma
- BigCommerce
- BigID.me
- Bloobirds
- Builder Prime
- Bullhorn ATS & CRM
- Bullhorn Time & Expense
- Callingly
- Chorus
- Clari Copilot
- Copper

... and 84 more integrations

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Suporte por telefone
- Assistência 24/7
- Bate-papo

## Category

- [Sistemas VoIP](https://www.getapp.pt/directory/107/voip/software)

## Categorias relacionadas

- [Sistemas VoIP](https://www.getapp.pt/directory/107/voip/software)
- [Sistemas de Call Center](https://www.getapp.pt/directory/275/call-center/software)
- [Sistemas de Telefonia](https://www.getapp.pt/directory/294/telephony/software)
- [Software para Central de Atendimentos](https://www.getapp.pt/directory/593/contact-center/software)
- [Software IVR (​Interactive Voice Response)](https://www.getapp.pt/directory/289/ivr/software)

## Alternativas

1. [LiveAgent](https://www.getapp.pt/software/91301/liveagent) — 4.7/5 (1783 reviews)
2. [Nextiva](https://www.getapp.pt/software/91289/nextiva) — 4.6/5 (916 reviews)
3. [CallHippo](https://www.getapp.pt/software/107461/callhippo) — 4.4/5 (681 reviews)
4. [Zendesk Suite](https://www.getapp.pt/software/9448/zendesk) — 4.4/5 (4079 reviews)
5. [Bitrix24](https://www.getapp.pt/software/90602/bitrix24) — 4.2/5 (991 reviews)

## Avaliações

### "One of the best" — 5.0/5

> **Selim** | *20 de outubro de 2021* | Hospitais e Saúde | Recommendation rating: 9.0/10
> 
> **Vantagens**: It's got everything you need for a smooth sales process. From the interface, to call recording, ease of use, transferring calls. Just perfect.
> 
> **Desvantagens**: Software seems to be flawless, however, for a smaller sales operation like ours, the price was very high.
> 
> I have used the free trial, worked amazingly. Integrates with Pipedrive as well. The only problem was the price. It was more than our budget

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### "Great call software" — 5.0/5

> **Simon** | *9 de fevereiro de 2026* | Serviços ao consumidor | Recommendation rating: 9.0/10
> 
> **Vantagens**: It’s a sick system with a good flow chart system for calls and call routing\! We’ve recorded some messages that it lets you play too.
> 
> **Desvantagens**: It’s expensive; and sometimes feels a little complicated for a small business but the functionality makes it worth while.
> 
> Great software and a good level of product support form the Aircall team\! We’re long term customers and I don’t see us moving away.

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### "Not the greatest but gets the job done" — 3.0/5

> **Anthony** | *9 de março de 2025* | Software | Recommendation rating: 5.0/10
> 
> **Vantagens**: The Aircall user interface was very simple and pleasing to look at. My experience with the support team was decent.
> 
> **Desvantagens**: I was constantly having issues with using Aircall. My microphone was always automatically turning off/becoming restricted which wouldn’t resolve unless I were to fully restart my computer.
> 
> I would say that the overall experience was under my expectations. I expected consistency in the software but was constantly running into issues. Aircall, in the time up until I was a user, was having service disruptions that affected our ability to provide service

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### "Fantastic product, service and customer service\!" — 5.0/5

> **Avaliador Verificado** | *2 de junho de 2023* | Segurança e investigações | Recommendation rating: 10.0/10
> 
> **Vantagens**: I love the immediate use of the product that is available. I truly do love the customer service as well\!
> 
> **Desvantagens**: I really don't have any cons that I've found while using Aircall yet.
> 
> I really love the change in availability and reliability of Aircall compared to what we were using before. The reporting is very in depth and offers anything that anyone would ever need, honestly. Merged and integrated into our CRM, the reporting is more in depth and was easy to integrate.

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### "Aircall is the easiest system as well as the best value for money." — 4.0/5

> **Daniel** | *26 de setembro de 2022* | Emprego e contratação | Recommendation rating: 9.0/10
> 
> **Vantagens**: What I love about the software is the fact it is just so easy to use. Being a gatekeeper at my company is not one of my highest priorities as I cover many different areas. But the fact that I could do one onboarding call, and understand how to call, take calls, transfer, tag... basically everything is amazing. Not to mention our CSM was great and always checked in to ensure we understood the platform.
> 
> **Desvantagens**: The only thing slightly annoying is the constant updates on the phone app, which stops you being able to take calls until you update it and as someone who doesnt always have the app open right in front of me sometimes I miss calls because I am unaware it needed an update.
> 
> Overall, I have loved using Aircall, they are so much better than our previous phone system, much easier to use, cheaper, and they actually seem like they care about our experience unlike some other companies.

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## Links

- [View on GetApp](https://www.getapp.pt/software/100333/aircall)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/100333/aircall> |
| de-AT | <https://www.getapp.at/software/100333/aircall> |
| en | <https://www.getapp.com/it-communications-software/a/aircall/> |
| en-AE | <https://www.getapp.ae/software/100333/aircall> |
| en-AU | <https://www.getapp.com.au/software/100333/aircall> |
| en-CA | <https://www.getapp.ca/software/100333/aircall> |
| en-GB | <https://www.getapp.co.uk/software/100333/aircall> |
| en-IE | <https://www.getapp.ie/software/100333/aircall> |
| en-NZ | <https://www.getapp.co.nz/software/100333/aircall> |
| en-SG | <https://www.getapp.sg/software/100333/aircall> |
| en-ZA | <https://www.getapp.za.com/software/100333/aircall> |
| es | <https://www.getapp.es/software/100333/aircall> |
| es-CL | <https://www.getapp.cl/software/100333/aircall> |
| es-CO | <https://www.getapp.com.co/software/100333/aircall> |
| es-MX | <https://www.getapp.com.mx/software/100333/aircall> |
| fr | <https://www.getapp.fr/software/100333/aircall> |
| fr-BE | <https://fr.getapp.be/software/100333/aircall> |
| fr-CA | <https://fr.getapp.ca/software/100333/aircall> |
| nl | <https://www.getapp.nl/software/100333/aircall> |
| nl-BE | <https://www.getapp.be/software/100333/aircall> |
| pt | <https://www.getapp.com.br/software/100333/aircall> |
| pt-PT | <https://www.getapp.pt/software/100333/aircall> |

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