Salestools.io

Vantagens

I love the new automation, the auto prospector cut our time spent on prospecting down by 2 hours a day, That is 2 hours better spent on social, phone calls and answering emails!

Desvantagens

I would say that they dont have a dialer, but it is working with our desktop dialer so not a must! Overall happy

Vantagens

I love the depth of the data, i can find basically anyone without having to use Linkedin and be stucked there. I can set up my ideal customer profile, the personas and fully automate the outreach with the Auto Prospector that Salestools has pinoneered.

Desvantagens

I wish i could have more direct phone numbers, but i have seen this has been improving during the time i used them on a daily basis, so i have confidence this will increase!

Vantagens

The best Pro would be to save your money and time by avoiding this service, its much better spent elsewhere.

Desvantagens

Where do I even start Now I'm not one to usually leave reviews online, however the service was so bad in this case it could not be left untold for potential clients.

Even from the start setting up our accounts was not easy, it had to be done manually by their support team which took a couple of weeks to get to the bottom of. They constantly push out updates and UI re designs which make using the platform very confusing as its always changing and you constantly have to learn how to use it again. Not only this but you have to keep deleting and reinstalling their plugins when they do updates as the old ones no longer work!

Then when we finally decided this was no longer for us after trying to work with it for a good 8 months, trying to leave as a paying user is almost impossible. First of all they have put in their terms and conditions that cancellation takes 31 days, meaning you have to pay for the next 2 months in reality. They do have an admin interface where you can remove users from your team, but this appears to do nothing at all, as you still get billed for the removed users. Even when we asked for our accounts to be completely cancelled there was no response and months on, we are still being billed. We have now been trying to leave for 3 months. They don't deal with any support over the phone so everything has to be emailed or done through their live chat.

I would never use their service again or recommend it to anyone.

Vantagens

It was cheap and looked like it was used by major companies. However, it's a bait and switch scam.

Desvantagens

I received an email to try this product through another review site. The cost was significantly low and I really wanted it to work. I scheduled a demo and signed up for the trial. However, once trying the software, I found it was not well designed and the data was terrible. It had very few names that I could find and the emails were even worse. The phone numbers were just general office numbers you could easily find online. My credit card was billed for the trial and when I tried to cancel the trial and get a refund, they sent me a fake image and said that I should have selected the trial version. In fact, this is a total scam. The company is in Bucarest Romania and the U.S. address is a false address through earth class mail. They use Stripe for billing and will send you Late & Dispute fee in addition to billing you for two months of service. They claim you accepted the TOS. I wrote to them and disputed the TOS but they didn't acknowledge that and continued to bill me. They created their own service to automate the dispute process so you can't go after that either. The entire thing is a very elaborate sham but a couple of very smart individuals in a country where you have to protect your rearview mirror from being stolen. I don't blame them for wanting to screw dumb Americans out of their money but be aware that what this is.

Vantagens

Ease of use, efficiency and value of leads pulled