Bench Bookkeeping

Bench Bookkeeping

You run your business. We’ll do your bookkeeping.

4.8/5 (152 avaliações)

Resumo do Bench Bookkeeping

Let Bench take bookkeeping off your hands—so you can focus on what matters most. Each month Bench gives you a clear, accurate financials. You can monitor your business's financial health, download your financial statements, and chat with your bookkeeping team any time.

Preços

A partir de
US$ 119,00/mês
Opções de preços
Avaliação gratuita
Assinatura
Relação qualidade/preço

Dispositivos

Porte da empresa

P
M
G

Mercados

Estados Unidos

Idiomas

Inglês

Bench Bookkeeping - Avaliações

Classificação geral
4.8/5
97% avaliações positivas
123
Excelente
24
Muito bom
3
Média
0
Ruim
2
Péssimo
Avaliador Verificado
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Makes My Life as a Small Business Owner So Much Easier

Usado Mensal durante Mais de dois anos
Avaliado em 29/04/2019
Fonte da avaliação: Capterra

I started my graphic design studio in 2005 managing our books through a part-time bookkeeper who'd come in 1-2x a month and we'd then communicate a few times every week.. This system got us through the first 8 years of our business. Though functional, it was a time-consuming process. We used Quickbooks at the time, and I could never get comfortable using it to manage or understand our business's numbers even though our bookkeeper was serving it on a silver platter essentially. I've always felt Quickbooks was made for accountants, not business owners or individuals. Once can argue, it's supposed to be "accounting made easy", but it's really designed with accounting in mind — not business owners. As a business owner I wanted to quickly understand cashflow and profitability. Whereas Quickbooks seemed to that and much more, it seemed like I was doing my taxes every time I went in there. So I started looking for options and that's when I found Bench. And Bench, even back then, had already provided a service ideal for a small business owner like me. I've been using Bench since 2013 now, and I can't imagine running my business without them. It's allowed me to focus on my clients and design work which are revenue generating tasks, instead of accounting which was an anxiety-generating task.

Vantagens

1) Uncomplicated Interface — For a non-numbers/non-accounting comfortable individual it's great. It provides me access and understanding to our accounting in a very digestible yet informative manner.

2) Accessible Customer Service/Communications — All the interactions I've had have been professional, courteous, and problem solving driven. It's never "No". Instead if a challenge arises, they've always been proactive in finding a way to address the challenge or question providing options. It's also especially great that you can speak with them or chat with them with no barriers. At first I was very concerned about this since our books are the heartbeat of our financials, and i was quickly at ease after the first few calls and chats.

3) Easy — Once our accounts were synced and Bench had a clear picture of how our business worked, it's set-it-and-forget-it. What used to required a few hours every week for me now has become an hour or two a month.

4) Transaction Verification Made Easy — I especially love how they've simplified this process to almost a game.

Desvantagens

1) Cash based bookkeeping. This was a struggle in the beginning since we were accrual based initially. However upon working with them and our CPA, we've managed to stay accrual based and set up a system where we do adjusted entries after filing taxes.

2) Not Quickbooks. This is not really a con, but should make it clear that if you prefer to stay on Quickbooks, this is not the service for you. They will provide your books as spreadsheets for your CPA to work with. At first I was nervous about this, but it hasn't been an issue.

3) Turnover with bookkeepers — Over the years, we've had I believe 5 different bookkeepers over the course of 6 years due to turnover or what seems to be internal promotions. It has not negatively impacted our service, but I do wish it was less frequent since at times I'd have to remind the new person some of the subtleties of our account.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

8.0/10
Albert R.
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Exceptional Services for Small Businesses

Usado Diariamente durante Mais de um ano
Avaliado em 29/04/2019
Fonte da avaliação: Capterra

Bench executives should develop the bookkeeping platform further to include items that allow the end user to have a total experience. I understand that the goal is to lead bookkeeping into full tech. However, I feel that users want some form of one-on-one service where they are able to meet and greet their bookkeeping expert. What I have experienced with Bench thus far are a series of glitches when adding accounts, not being able to delete accounts, and occasionally having to repeat myself when discussing issues with numerous customer support staff members that are not apart of my bookkeeping team. I feel that by establishing a video conferencing feature to the dashboard, it would be a brilliant opportunity for us, end users, to get to know their experts and to limit any inconsistencies while providing a more personal experience.

Vantagens

Bench has done a great job of placing most items one would require into a dashboard that makes the bookkeeping experience simple. Customer service at Bench is by far the best in the market! Staff at the company truly believe in the product and provide the end user with an exceptional experience each and every call.

Desvantagens

Platform errors and the lack of additional features.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

7.0/10
Chris S.
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Outsourcing to Bench was a Gamechanger

Usado Mensal durante Mais de dois anos
Avaliado em 20/02/2019
Fonte da avaliação: Capterra

As a small business we're constantly prioritizing big time spends and deciding what's worth us outsourcing and spending money on rather than time. Bench was one that, as soon as we were set up and going with them, we've never looked back. It is not cheap. But it's worth it for us, no question about it!

Vantagens

We've been using Bench for a few years now and absolutely love it. It can be basically as hand's off as you want. We get an email once a month when they're working on our books, sometimes an extra contact here and there if they provide other documentation throughout the year. And we have our CPA and Bench people in touch with each other which is even more off our plate. As small business owners, bookkeeping used to take a ton of our time, and now it's a breeze. And logging into our account we can look around at where our money is going with a quick glance

Desvantagens

I admit we haven't done a ton of digging around in the actual software - our typical use is them contacting us with any categorization questions once a month (and after a couple years there are hardly ever any). I do wish (or can not find how) we could see how much money we're paying/spending on a particular item. So, say, I want to see how much we're spending on just Facebook ads. What I can do is search for "facebook" (and I can specifically search within whatever time period I want, like Q4 2018 or January 2017), but it won't automatically give me a sum of all of those expenses. I CAN see a summary of expenses by category, but by "line item" (like "Facebook" or "AWS") would be even more helpful.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

10.0/10
Jon C.
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Bench Works!

Usado Semanal durante Mais de um ano
Avaliado em 29/04/2019
Fonte da avaliação: Capterra

Overall, I recommend bench to everyone. They do have their shortcomings, but in my experience it can be fixed by not giving so many clients to one person. My current bookkeeper is great and very prompt on delivering my books each month. I hope she sticks around. YMMV, but keep with it, bench is the best out there.

Vantagens

My QuickBooks was a mess. I had brought in duplicate transactions from syncing with square and I was going to need to manually adjust thousands of items. Then I found bench! The bookkeepers are relatively easy to get in touch with when you have an issue; you can book a call, chat, etc. Come tax time the year end summary they put together was amazing. It made filing taxes very easy.

Desvantagens

The bookkeepers are spread very thin, and turnover is high. I've been with them a little over a year and I've had 3 different bookkeepers. I had to complain about one of them because he wasn't giving me a complete set of books each month. (They ended up giving a month free while they caught up my books.) It costs much much more than QuickBooks and doing it yourself, and you do have someone knowledgeable doing the work, but all than means nothing if your books are fragmented.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

9.0/10
Jean W.
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Best Web-based/Remote Bookkeeping Full-Services

Usado Diariamente durante Mais de dois anos
Avaliado em 29/04/2019
Fonte da avaliação: Capterra

Great experience, we've been with them for 2 years now and we will not switch to anything else!

Vantagens

Extremely professional bookkeepers, easy to use user interface and 100% hands-free. They even have auto-linked bank accounts to pull your bank statements so you don't have to manually send receipts and statements. You can view your dashboard anytime and see live updates on your balance sheet. My CPA loves their books as well.

Desvantagens

Sometimes the connection might be off and I'll have to upload documents anyways, and they'll still need my input for returning vendors/suppliers.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

10.0/10

Preço do Bench Bookkeeping

A partir de
US$ 119,00/mês
Opções de preços
Avaliação gratuita
Assinatura
Relação qualidade/preço

Every plan comes with unlimited support from a dedicated bookkeeping team and intuitive software to track your financials.

Recursos do Bench Bookkeeping

  • Controle de despesas
  • Dados em tempo real
  • Gestão da contabilidade
  • Importação/exportação de dados
  • Integração da contabilidade
  • Múltiplas moedas
  • Painel de atividades

  • API
  • Análise financeira
  • Cobrança e faturamento
  • Criação de relatórios personalizável
  • Gerenciamento de faturas
  • Gestão de conformidade
  • Gestão do fluxo de trabalho
  • Integração de terceiros
  • Notificações automáticas
  • Pagamentos eletrônicos
  • Processamento de faturas
  • Recebimento
  • Relatórios e estatística

Mais informações sobre Bench Bookkeeping

Principais recursos do Bench Bookkeeping

  • Dedicated Bookkeepers
  • Flexible Communication
  • Interactive Financial Statements
  • Interactive Visual Reports
  • North American Based
  • Online Document Management
  • Simple, Secure Data Sharing
  • iPhone App

Perguntas frequentes sobre o Bench Bookkeeping

Abaixo estão algumas perguntas frequentes sobre o Bench Bookkeeping.

P: Que tipo de planos o Bench Bookkeeping oferece?

O Bench Bookkeeping oferece os seguintes planos de pagamento:

A partir de: US$ 119,00/mês

Modelo de preços: Assinatura

Avaliação gratuita: Disponível

Every plan comes with unlimited support from a dedicated bookkeeping team and intuitive software to track your financials.

P: Quais são os principais recursos do Bench Bookkeeping?

O Bench Bookkeeping oferece os seguintes recursos:

  • Dedicated Bookkeepers
  • Flexible Communication
  • Interactive Financial Statements
  • Interactive Visual Reports
  • North American Based
  • Online Document Management
  • Simple, Secure Data Sharing
  • iPhone App

P: Quem costuma usar o Bench Bookkeeping?

Os clientes habituais do Bench Bookkeeping são:

Autônomos, Sem fins lucrativos, Pequenas empresas

P: Em que idioma o Bench Bookkeeping está?

O Bench Bookkeeping está nos seguintes idiomas:

Inglês

P: Que tipo de planos o Bench Bookkeeping oferece?

O Bench Bookkeeping tem os seguintes planos de preços:

Assinatura

P: O Bench Bookkeeping é compatível com disponíveis móveis?

O Bench Bookkeeping é compatível com os seguintes dispositivos:

iPhone

P: O Bench Bookkeeping se integra com quais outros aplicativos?

O Bench Bookkeeping se integra com os seguintes aplicativos:

FreshBooks, Shoeboxed, Shoeboxed, Shopify, Square Point of Sale, Stripe

P: Que nível de suporte o Bench Bookkeeping oferece?

O Bench Bookkeeping oferece as seguintes opções de suporte:

FAQs, Suporte online, Suporte por telefone