Time Tracker

Time Tracker

Software de rastreamento de horas para vários dispositivos

4.3/5 (2158 avaliações)

Resumo do Time Tracker

O Time Tracker é um aplicativo completo de rastreamento e faturamento de horas, que funciona em qualquer dispositivo, tanto off-line quanto on-line. O aplicativo pode ser usado pelos funcionários para registrar horas faturáveis e não faturáveis e pelos gerentes para aprovar e rastrear entradas de horas, tudo a partir do smartphone, laptop, tablet e até mesmo do MS Outlook. Os funcionários podem registrar suas horas usando um cronômetro interno e, em seguida, enviar essas horas para sua aprovação.

O Time Tracker oferece um resumo de todas as entradas de horas em um painel central, permitindo que você faça as edições necessárias antes de converter entradas em faturas ou exportá-las para a folha de pagamento. Você também pode obter o detalhamento de todas as entradas de horas pendentes, enviadas e aprovadas. O Time Tracker fornece ferramentas para colaborar e gerenciar sua equipe com lembretes de entrada de horas, atribuições de tarefas e mensagens internas. Você também pode alocar diferentes membros da equipe para diferentes clientes, permitindo que você acompanhe e gere relatórios do número de horas que os funcionários estão gastando em diferentes clientes. O custeio do trabalho permite visualizar a rentabilidade por cliente e projeto.

A sincronização automática bidirecional com QuickBooks, Xero, ZenPayroll e Concur, oferecida pelo Time Tracker, torna o faturamento e o processamento da folha de pagamento mais fáceis e precisos. O aplicativo também oferece um módulo adicional +Billing, que lhe permite criar faturas com marca profissional automaticamente a partir de horas e despesas faturáveis. Você pode usar a integração ao Stripe para incluir links de pagamento com cartão de crédito em suas faturas. Além disso, o Time Tracker oferece um conjunto opcional de ferramentas de faturamento jurídico, como códigos ABA, faturamento LEDES e um verificador de conflitos para ajudar os advogados a gerenciarem suas horas faturáveis.

Preços

A partir de
US$ 15,00/mês
Opções de preços
Avaliação gratuita
Assinatura
Relação qualidade/preço

Dispositivos

Porte da empresa

P
M
G

Mercados

Ásia, Austrália, Brasil, Canadá, China e outros 5, Europa, Alemanha, Índia, Japão, América Latina

Idiomas

Inglês, Alemão, Espanhol

Time Tracker - Avaliações

Classificação geral
4.3/5
88% avaliações positivas
1015
Excelente
884
Muito bom
227
Média
23
Ruim
9
Péssimo
Avaliador Verificado
Traduzir com Google

Time Tracker

Usado Diariamente durante Mais de dois anos
Avaliado em 13/11/2018
Fonte da avaliação: Capterra

I don't have to come up with my own method of tracking employee and contractor hours. Integration with Quickbooks now with the web client is seemless. Things pretty much work well now.

Vantagens

Multi-platform with ease of use. Flexibility to allow you to record multiple days and hours in a single line-item or (like me) track each individual day separately so that I can report to my customers exactly what was done when I was there billing hourly. No save button the stuff is automatically saved when you tab past and entry in the web client. Mobile clients for Android and iPhone are very functional.

Desvantagens

Screen handling is sometimes buggy. Every once in a while you end up with two lines per entry which typically happens on a larger screen. I have a 4K display and sometimes when I make the screen size large enough to fit the entire width of the screen the second line pops in which makes no sense. I would also like more flexibility in enlarging sections of the screen, and the ability to eliminate fields that I don't use, but that's just cosmetic things. The program works great. Andriod and iPhone clients don't capitalize the first word in a sentence for some reason even though it does that in other applications. This causes editing issues later for me when I bill the customer. I get statements from my workers like "i moved sue's computer" and typically if I dictate in other applications it comes out like "I moved Sue's computer" -- I'm not sure why they don't use the typical text processors on the platform

Resposta do eBillity

Thank you very much for your business and your time with Time Tracker by Ebillity. We greatly appreciate the feedback, and the review you have taken the time to write here on Capterra.

I would appear you encountered some technical difficulties when using Time Tracker.
If you ever have any comments, questions, or concerns, please call us at 800-851-0992. Thank you again!

Detalhamento da qualificação

Relação qualidade/preço
Praticidade

Probabilidade de recomendação

10.0/10
Arthur K.
Traduzir com Google

Good Product and concept WHEN it works but POOR Customer service when it doesnt!

Usado Diariamente durante 6 a 12 meses
Avaliado em 16/10/2018
Fonte da avaliação: Capterra

If I cant create invoices then it is useless to me. Fix your software and get appropriate support.

Vantagens

The software is good for time tracking and then it syncs with Xero so that I do not have to do any double entries. I am a single freelance user and it saves me time WHEN it works. When there are issues, and there will be, trying to fix them is time consuming. Customer service is practically non existent.

Desvantagens

Poor customer support - When there are issues, and there will be, trying to fix them is time-consuming. I am currently on hold to the telephone support and have been for 23 minutes now. I have been called one (yes 1) in the queue for all that time. Seems they have no one on the support desk to actually take the phone call. Also waiting for the online support person to answer my question for the last 20 minutes as well.
Trying to create an invoice for a client. Have over $1,500 in work to bill out but the create invoice function seems to only be picking up the last two entries and wants to create an invoice for only $39. Can't figure out why. All the entries are approved and fall within the selected date range. Last time I tried to an create invoice I had the same issue and support couldn't figure out why and just created the invoice for me but never fixed the issue. Guess what, the very next invoice I tried to create I have the same issue. Now its been 30 minutes and still on hold. Also, the online chat function disconnected "because it was idle for too long" while I waited patiently for a representative to respond. The representatives are probably overworked and handling too many issues at once I suspect.

Resposta do eBillity

Hello Arthur.

Thank you for leaving your feedback here on Capterra. I apologize for the lack of proper customer support. We are better than that and there is no excuse. We are available Monday through Friday, beginning at 10am. Feel free to contact me directly at 800-851-0992 Ext 108 .

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

3.0/10
Fritz W.
Traduzir com Google

I never needed any customer support and I don't know how much the software costs.

Usado Diariamente durante Mais de dois anos
Avaliado em 16/07/2018
Fonte da avaliação: Capterra

Paid.

Vantagens

It's the only computer software I have never needed help with. It keeps it simple.

Desvantagens

That I have to fill out my timesheet on a computer -- period. I'm just pure old-school. I have no complaints, and want no gift or future surveys.

Detalhamento da qualificação

Praticidade

Probabilidade de recomendação

10.0/10
Brett V.
Traduzir com Google

TimeTracker by eBility review

Usado Diariamente durante Mais de dois anos
Avaliado em 07/09/2018
Fonte da avaliação: Capterra

Overall, we have been very happy with TimeTracker in our business, and would recommend to other companies seeking a time tracking solution.

Vantagens

We use Timetracker in our business to record employee work time. I like that we can create different jobs and allocations within the software to specify where employees record time and to what project or job. I also like the rich reporting features and the ability to access employee "time cards" from anywhere that has an internet connection.

Desvantagens

The one thing I like the LEAST about this software is the web interface's tendency to become mixed up and VERY difficult to use after resizing on the screen. There are sizing "handles" top bottom and left right of the actual time entry form. This form can be dynamically stretched and adjusted to fit the screen of the monitor an end user is using. Unfortunately, on smaller monitors, the form itself gets mixed up and entry blanks shift all over the screen when adjusting form size. Fortunately, this issue can be fixed by a simple "reset" of the form back to standard. It's more of an inconvenience than issue.

Resposta do eBillity

Greetings. Thank you for the glowing review you left for using Time Tracker by Ebillity. We are always striving to make our product better and we are available to assist you in the future. If you have any comments, questions, or concerns you'd like to leave us, please feel free to give us a call at 800-851-0992. Thank you for your time and business.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

9.0/10
Samantha O.
Traduzir com Google

We have had great success using this software. Easy to use, provides great, basic features.

Usado Diariamente durante Mais de um ano
Avaliado em 10/07/2018
Fonte da avaliação: Capterra

Ability to work remotely

Vantagens

This software, while not as fast as working in QB, we have a lot of information at our disposal when not working from the office (where we use QB desktop). This has really been key in being able to have one person enter time, run reports, etc. when someone else is using the company file or if we are working remotely. The customer support team is FANTASTIC. We have an issue when we first set up our account and they were amazingly helpful. Informative, but not requiring us to do all the work to fix the problem. It took probably a couple of days, but really was a smooth experience. They are also responsive when we have quick, short questions. They make the overall experience nearly painless when dealing with technical issues.

Desvantagens

The software is slightly slower than QB, which makes sense. One of the bigger frustrations is the inability to change items after they have been approved. We can change them in QB, but they'll never update in ebility. We have to do this a fair amount due to how we handle some of our prospective clients before they become a job. It makes the reporting feature less accurate. Other than that, there are a few features in QB that are not offered here, but that is not a major deal. Showing what items have been billed vs. not billed. The report window/feature could also be streamlined a bit more. It's a little clunky, but overall not bad. This is all of course based on our use.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

8.0/10

Preço do Time Tracker

A partir de
US$ 15,00/mês
Opções de preços
Avaliação gratuita
Assinatura
Relação qualidade/preço

Recursos do Time Tracker

  • API
  • Projeções

  • Acompanhamento de atividades
  • Comentários
  • Controle de tarefas
  • Controle do tempo do projeto
  • Ferramentas de colaboração
  • Gestão de projetos
  • Gestão de tarefas
  • Gráficos de Gantt
  • Integração de terceiros
  • Interface para arrastar e soltar
  • Monitoramento do progresso
  • Notificações automáticas
  • Painel de atividades
  • Planejamento de projetos
  • Planejamento de tarefas
  • Priorizar
  • Quadros de horários
  • Rastreamento do projeto

Perguntas frequentes sobre o Time Tracker

Abaixo estão algumas perguntas frequentes sobre o Time Tracker.

P: Que tipo de planos o Time Tracker oferece?

O Time Tracker oferece os seguintes planos de pagamento:

A partir de: US$ 15,00/mês

Modelo de preços: Assinatura

Avaliação gratuita: Disponível

P: Quais são os principais recursos do Time Tracker?

Não temos informações sobre os recursos do Time Tracker.

P: Quem costuma usar o Time Tracker?

Os clientes habituais do Time Tracker são:

Autônomos, Grandes empresas, Empresas de médio porte, Sem fins lucrativos, Administrações públicas, Pequenas empresas

P: Em que idioma o Time Tracker está?

O Time Tracker está nos seguintes idiomas:

Inglês, Alemão, Espanhol

P: Que tipo de planos o Time Tracker oferece?

O Time Tracker tem os seguintes planos de preços:

Assinatura

P: O Time Tracker é compatível com disponíveis móveis?

O Time Tracker é compatível com os seguintes dispositivos:

Android, iPhone, iPad

P: O Time Tracker se integra com quais outros aplicativos?

O Time Tracker se integra com os seguintes aplicativos:

Beekeeper, Clio, Gusto, QuickBooks, QuickBooks Online, SAP Concur, Sage 50cloud, Sage Intacct, Xero, Xero

P: Que nível de suporte o Time Tracker oferece?

O Time Tracker oferece as seguintes opções de suporte:

FAQs, Base de conhecimento, Suporte online, Suporte por telefone, Tutoriais em vídeo