Humanity

Humanity

Employee shift scheduling

4.3/5 (261 avaliações)

Resumo do Humanity

O que é o Humanity?

Humanity offers a cloud-based employee scheduling platform that accelerates schedule creation by up to 80 percent while providing organizations of all sizes with unprecedented insight into their operations and empowering them with actionable data to optimize staffing based on historical sales and sales forecasts, employee skill set, and staff availability. Humanity is offered as Software as a Service (SaaS) and can be deployed as a stand-alone solution in the cloud or integrated quickly and easily with today’s leading HCM platforms.

List of features

Cloud-Based Employee Scheduling
Centralized Administrative Dashboard
Employee-Centric Shift Trade
Availability & Time-off Management
Mobile App
Notifications (SMS, email, and push)
Auto-Fill Scheduling
Real-Time Labor Cost & Budgeting
Compliance
Reporting & Analytics
Skills & Certifications
Time & Attendance
Geolocation Clock-In/Clock-Out
Custom Leave Types & Policies
Secure Messaging
Payroll Exports
Demand-Based Scheduling
Open API Access
HCM Integration
24/7/365 Support (Live agent)

Resumo do Humanity

Preços

A partir de
US$ 3,50/mês

Opções de preços

Teste Grátis
Assinatura
Relação qualidade/preço

30-day free trial, no credit card required.

Starter: $3/user/month (annual billing) ($80 minimum) or $3.5/user/month (monhtly billing) ($100 minimum)
Classic: $4/user/month (annual billing) or $5/user/month (monthly billing)
Enterprise: custom pricing


Recursos do Humanity

Dispositivos
Porte da empresa
P M G
Mercados
Canadá, Reino Unido, Estados Unidos
Idiomas
Inglês

Capturas de tela

Captura de tela do Humanity:
Captura de tela do Humanity: Captura de tela do Humanity: Captura de tela do Humanity:

Humanity - Avaliações

Humanity - Avaliações

Classificação geral
4.3
/
5 261 avaliações
Excelente
140

Muito bom
82

Regular
28

Ruim
3

Péssimo
8

Relação qualidade/preço
4.2
Recursos
4
Praticidade
4.2
Suporte ao cliente
4.2
85% dos usuários recomendam este app
Edward V.

Great collective scheduling software

GREAT PRODUCT! I would recommend this to anyone who is short on time for scheduling. With text message and email communication, by just posting open shifts the schedule almost gets written by its self!


Traduzir com Google
Roy K.

Low-Hassle Shift-Planning

Overall, Humanity is an effective way to organize employee scheduling. It is extremely easy to pick up and use, and it allows employees to have a greater freedom over their shifts through the ability to trade. Although this process is complicated at first, it definitely gets easier as you use it. The reminders are useful, and help with timeliness for shifts.


Traduzir com Google
Tyler T.

Good communication platform

It is fairly easy to use and set up, having notifications enabled on your phone though can get annoying with multiple staff responding to messages at all times of the day. It is your choice what notifications you get though.


Traduzir com Google
Martin B.

Excellent value for money

As a Contact Centre, the allocation of the correctly skilled staff to the times of day and days of the week is critical to meeting our customers' KPI, service levels, customer service standards, financial and HR considerations, and overall staff morale. Humanity helps us achieve these - quickly, and consistently.


Traduzir com Google
Jeff G.

Works good - has a few issues which I have reported on several occasions but would require...

Providers can see all of their schedules in one place - I do over a hundred. They can sync with some third party calendar programs and check on their smartphones.
The software is not geared toward the healthcare industry, however. MD's work more than 1 position at a time. These should not conflict. Yet conflicts should show if they're mistakenly scheduled for a clinic at another location or for a meeting when they need to be in the clinic. This is a problem.


Traduzir com Google
Edward V.
Setor: Segurança e investigações
Porte da empresa: 201-500 funcionários
Translate to Português

Great collective scheduling software

Usado Diariamente durante Mais de dois anos
Avaliado em 15/01/2019
Fonte da avaliação: Capterra

GREAT PRODUCT! I would recommend this to anyone who is short on time for scheduling. With text message and email communication, by just posting open shifts the schedule almost gets written by its self!

Vantagens

Mostly, I like the communication within all individuals linked to humanity makes it easy to generate weekly/monthly schedules and find accommodations for call offs. As a scheduler, being able to switch between position view and employee view, enables me to allocate shifts efficiently.

Desvantagens

The only "con" i can really say is it does take alittle time to get use to navegating through the site.

Translate to Português

Resposta do Humanity (Shiftplanning)

Hi, Edward,
Thank you for such enthusiastic feedback! We understand how managing schedules can be challenging in a large company such as yours, and we're glad our platform can bring you added value. For making the most of the app and helping employees with onboarding, please visit our Helpdesk page (https://helpdesk.humanity.com/), or reach out to us via 24/7 Live Chat on our homepage or app dashboard. We'll be glad to hear any additional suggestions you may have - you can send them to [email protected]

Detalhamento da qualificação

Praticidade

Probabilidade de recomendação: 9.0/10

Roy K.
Setor: Serviços de eventos
Porte da empresa: 13-50 funcionários
Translate to Português

Low-Hassle Shift-Planning

Usado Diariamente durante 6 a 12 meses
Avaliado em 26/04/2019
Fonte da avaliação: Capterra

Overall, Humanity is an effective way to organize employee scheduling. It is extremely easy to pick up and use, and it allows employees to have a greater freedom over their shifts through the ability to trade. Although this process is complicated at first, it definitely gets easier as you use it. The reminders are useful, and help with timeliness for shifts.

Vantagens

My favorite thing about Humanity is that it is incredibly easy to view and handle shifts without actually having to talk to a boss in-person. This streamlines this process, saving time for both supervisors and employees. Additionally, it has a simple and intuitive user interface and I was able to pick up most of the features without any in-depth training within several weeks. I also like that it automatically reminds you that you have a shift coming up a day before and an hour before the shift starts, thus making sure that employees are less likely to miss or be late to shifts.

Desvantagens

The process of trading shifts is difficult, and especially difficult on the mobile app. Additionally, configuring availability hours takes a long time, however this only needs to be done once, unless availability changes regularly. The mobile app is also hard to navigate, as some of the icons can get confusing, however you won't need to do much more than clock in and out using the app - the rest can be done easily on a computer.

Translate to Português

Resposta do Humanity (Shiftplanning)

Hi, Roy,
We're glad Humanity has been so useful to your team. We're always striving to upgrade both desktop and mobile app user experience, so thank you for acknowledging our efforts and providing suggestions for improvement. If you have any specific proposals, you can send them to [email protected], and for any difficulties you might experience, please feel free to reach out to our Support Team via Live Chat.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 8.0/10

Tyler T.
Setor: Transporte rodoviário e ferroviário
Porte da empresa: 2-10 funcionários
Translate to Português

Good communication platform

Usado Diariamente durante Mais de dois anos
Avaliado em 14/02/2020
Fonte da avaliação: Capterra

It is fairly easy to use and set up, having notifications enabled on your phone though can get annoying with multiple staff responding to messages at all times of the day. It is your choice what notifications you get though.

Vantagens

Shifts posted and picked up quickly by staff that have notifications set on their phones. Easy clock in process.

Desvantagens

On the app there is an option to add notes to your time schedule about missed lunch, or overtime for example. Unfortunately you have to be clocked in to be able to do it and many staff forget and have to ask an admin to add the note after the fact.

Detalhamento da qualificação

Praticidade

Probabilidade de recomendação: 7.0/10

Martin B.
Setor: Telecomunicações
Porte da empresa: 51-200 funcionários
Translate to Português

Excellent value for money

Usado Diariamente durante Mais de um ano
Avaliado em 25/12/2019
Fonte da avaliação: Capterra

As a Contact Centre, the allocation of the correctly skilled staff to the times of day and days of the week is critical to meeting our customers' KPI, service levels, customer service standards, financial and HR considerations, and overall staff morale. Humanity helps us achieve these - quickly, and consistently.

Vantagens

As a WFM tool, Humanity is excellent. The overall functionality and features, ease of use, ease of implementation and acceptance, excellent customer support, cost, adaptability, and "bang for bucks" is exceptional. Outweighs and out performs anything in its class, and gives the much more expensive competitors a serious challenge.

Desvantagens

Scheduling of breaks can be a bit tiresome and fiddly. Thankfully Humanity have taken on board our (and I am sure other's) feedback and are moving to make this a better experience.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Jeff G.
Setor: Hospitais e Saúde
Porte da empresa: 10.001+ funcionários
Translate to Português

Works good - has a few issues which I have reported on several occasions but would require updates.

Usado Diariamente durante Mais de dois anos
Avaliado em 05/05/2017
Fonte da avaliação: Capterra

Providers can see all of their schedules in one place - I do over a hundred. They can sync with some third party calendar programs and check on their smartphones.
The software is not geared toward the healthcare industry, however. MD's work more than 1 position at a time. These should not conflict. Yet conflicts should show if they're mistakenly scheduled for a clinic at another location or for a meeting when they need to be in the clinic. This is a problem.

Vantagens

I have the flexibility to set the software up the way I need to for efficient scheduling. My schedules are complex and I am able to create 'workarounds' to better utilize the software.

Desvantagens

I have a few issues: I have many providers (employees) that work more that 1 position simultaneously. It would be wonderful if you could selectively check or uncheck a box for each position to determine whether the position will show if it conflicts with another position. (But not globally turn off the conflicting feature for all conflicts).

If an employee covers 2 positions simultaneously, it shows as a conflict. It would be nice if there was a `work around for this. If you could select/deselect a box to designate whether you want a position to show a conflict, this would be great. That way, some positions that are covered by an employee working another position would not show as a conflict every time.

For example, There are a few positions that staff are assigned to that they do in addition to their main assigned position - e.g. someone working MCH Attending will also cover the OB Dept. This is done on a rotation/alternating basis but changes often. Whenever a provider is working MCH Attending and also covering OB Backup, I have to adjust the time of the OB coverage so that a conflict does not show up. If I didn't, I would have twenty or more conflicts each month and, as you know, once you get in the habit of ignoring conflicts, you then ignore the one that is a `real conflict and a problem results.

The conflict feature is great, yet is sometimes a pain because I have to create 'workarounds' which are less than desirable.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 5.0/10

Recomendação do usuário
8.1/10
Baseado em 261 usuários
Compare as alternativas por recomendação dos usuários
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Preço do Humanity

Preço do Humanity

A partir de
US$ 3,50/mês
Teste Grátis
Assinatura
Relação qualidade/preço

30-day free trial, no credit card required.

Starter: $3/user/month (annual billing) ($80 minimum) or $3.5/user/month (monhtly billing) ($100 minimum)
Classic: $4/user/month (annual billing) or $5/user/month (monthly billing)
Enterprise: custom pricing

30-day free trial, no credit card required.

Starter: $3/user/month (annual billing) ($80 minimum) or $3.5/user/month (monhtly billing) ($100 minimum)
Classic: $4/user/month (annual billing) or $5/user/month (monthly billing)
Enterprise: custom pricing

Relação qualidade/preço
4.2/5
Baseado em 261 usuários
Compare as alternativas por relação qualidade/preço
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Recursos do Humanity

Recursos do Humanity

API
Acompanhamento de atividades
Banco de dados de funcionários
Criação de relatórios personalizável
Gestão de funcionários
Gestão de recrutamento e seleção
Gestão do desempenho
Imagem de marca personalizável
Importação/exportação de dados
Incorporação de funcionários
Integração de terceiros
Lembretes
Notificações automáticas
Painel de atividades
Portal de autoatendimento
Portal do funcionário
Portal para funcionários
Relatórios e estatística
Relatórios em tempo real
Seguimento dos candidatos
Recursos
4/5
Baseado em 261 usuários
Compare as alternativas por avaliações dos recursos
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Categorias

Vídeos e Tutoriais

Vídeos e Tutoriais

Mais informações sobre Humanity

Mais informações sobre Humanity

Principais recursos do Humanity

  • 24/7 access online for both Schedulers & Employees
  • 3rd party integration with Excel, Google Apps, Facebook, etc
  • Calendar Sync - Outlook, iCal, Google Calendar, etc.
  • Centralized File Sharing & Staff Communication
  • Employee Shift Reminders via e-mail & SMS text message
  • Employee Vacation Scheduling & Shift Trading
  • Free Account Setup & Free Training (we want to help!)
  • Most Easy-To-Use Scheduling w/ Drag & Drop Interface
  • Online & Mobile Time Clocking w/ terminals & GPS tracking
  • Payroll Integration with 3rd party payroll providers
  • Perfect for Multiple Locations and Departments
  • Real Time Updates to Schedules, Documents & Reports
  • Staff Training & HR Document Management
  • iOS, Android & Blackberry Apps available for free download

Vantagens

Cloud-based scheduling with a real-time overview of schedules, employee availability, skills, and absences
Conflict-free schedules generated up to 80% faster than using manual tools
Native apps for iOS and Android devices
Fill empty shifts and optimize existing schedules in a few clicks with Auto-Fill Schedule
Automatically notify employees about posted schedules via push notifications, SMS or email
Allow employees to set their preferred working hours, arrange shift trades and submit leave requests from their mobile device
Set in-app notifications for efficient management of last-minute changes, shift and leave requests
Keep processes in line with state and local labor regulations with compliance-ready features (location-based break rules, schedule conflicts reporting, overtime calculation, etc.)

Perguntas frequentes sobre o Humanity

Perguntas frequentes sobre o Humanity

Abaixo estão algumas perguntas frequentes sobre o Humanity.

P: Que tipo de planos o Humanity oferece?

O Humanity oferece os seguintes planos de pagamento:

A partir de: US$ 3,50/mês

Modelo de preços: Assinatura

Teste Grátis: Disponível

30-day free trial, no credit card required. Starter: $3/user/month (annual billing) ($80 minimum) or $3.5/user/month (monhtly billing) ($100 minimum) Classic: $4/user/month (annual billing) or $5/user/month (monthly billing) Enterprise: custom pricing

P: Quais são os principais recursos do Humanity?

O Humanity oferece os seguintes recursos:

  • 24/7 access online for both Schedulers & Employees
  • 3rd party integration with Excel, Google Apps, Facebook, etc
  • Calendar Sync - Outlook, iCal, Google Calendar, etc.
  • Centralized File Sharing & Staff Communication
  • Employee Shift Reminders via e-mail & SMS text message
  • Employee Vacation Scheduling & Shift Trading
  • Free Account Setup & Free Training (we want to help!)
  • Most Easy-To-Use Scheduling w/ Drag & Drop Interface
  • Online & Mobile Time Clocking w/ terminals & GPS tracking
  • Payroll Integration with 3rd party payroll providers
  • Perfect for Multiple Locations and Departments
  • Real Time Updates to Schedules, Documents & Reports
  • Staff Training & HR Document Management
  • iOS, Android & Blackberry Apps available for free download

P: Quem costuma usar o Humanity?

Os clientes habituais do Humanity são:

Grandes empresas, Empresas de médio porte, Pequenas empresas

P: Em que idioma o Humanity está?

O Humanity está nos seguintes idiomas:

Inglês

P: Que tipo de planos o Humanity oferece?

O Humanity tem os seguintes planos de preços:

Assinatura

P: O Humanity é compatível com disponíveis móveis?

O Humanity é compatível com os seguintes dispositivos:

Android, iPhone, iPad

P: O Humanity se integra com quais outros aplicativos?

O Humanity se integra com os seguintes aplicativos:

BambooHR, BambooHR, Bitium, Hubstaff, Namely, OnPay, RQ Retail Management, Square Point of Sale, Workday Human Capital, Zendesk

P: Que nível de suporte o Humanity oferece?

O Humanity oferece as seguintes opções de suporte:

Fórum, Base de conhecimento, Suporte online, Suporte por telefone, Tutoriais em vídeo