
Sobre o Copper
Copper, antigo ProsperWorks, é um aplicativo de gestão de relacionamento com o cliente (CRM) que se integra totalmente às ferramentas do G Suite que você já usa para oferecer um intercâmbio de dados perfeito entre esses aplicativos. A integração ao Gmail permite que você veja todas as informações de contato associadas aos seus e-mails diretamente da caixa de entrada. Isso inclui os detalhes básicos de contato, como empresa, cargo e número de telefone, juntamente com todo o histórico de interações e arquivos e anotações associados.
O Copper também permite gerenciar contatos fora do Gmail, oferecendo uma visão abrangente do cliente no aplicativo Copper. Esses perfis de clientes são preenchidos automaticamente com dados rastreados da Internet, bem como anexos de arquivos extraídos de seus e-mails. Os perfis mostram todo o seu histórico de interações, um registro dos seus e-mails e todos os eventos passados e futuros do calendário. Você também pode fazer chamadas diretamente desses perfis usando um botão integrado do Google Hangouts.
Juntamente com a gestão de clientes, o Copper também oferece gestão de oportunidades. Você pode ver uma representação visual de todas as suas oportunidades por meio de um pipeline personalizável compatível com a edição de arrastar e soltar. Você pode usar filtros personalizados para aprofundar as informações e o aplicativo envia alertas quando as negociações parecem estar obsoletas. O Copper também oferece um relatório de progresso do pipeline para ver como as negociações estão progredindo de semana para semana.
O Copper oferece gestão de leads, além da gestão de clientes e oportunidades. Você pode importar leads de qualquer um de seus aplicativos integrados e ver uma lista de todos os seus leads com nome, empresa, e-mail, telefone, status e proprietário. Você pode usar esse recurso para atribuir novos leads e tarefas aos membros da equipe. O aplicativo oferece ações sugeridas para tarefas de acompanhamento e você pode usar a interação do Google Hangout para fazer chamadas para leads.
Preços a partir de:
25,00 US$/mês
- Versão gratuita
- Teste Grátis
- Assinatura
5 principais alternativas ao Copper
Dispositivos
Porte da empresa
Mercados
Austrália, Canadá, Reino Unido, Países Baixos, Estados Unidos
Idiomas
inglês
Preços a partir de:
25,00 US$/mês
- Versão gratuita
- Teste Grátis
- Assinatura
5 principais alternativas ao Copper
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Recursos
Total de recursos do Copper: 108
Alternativas
Salesforce Sales Cloud

HubSpot CRM

Zoho CRM

Pipedrive

Avaliações
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- Setor: Serviços e tecnologia da informação
- Porte da empresa: 11-50 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
The CRM for sales team on Gsuite
Avaliado em 01/07/2020
I've used a lot of CRMs, from Salesforce to Pipedrive. Copper is hands down the best. Easy to use,...
I've used a lot of CRMs, from Salesforce to Pipedrive. Copper is hands down the best. Easy to use, easy for the team to adopt but still very powerful under the hood.
Vantagens
Automated data entry. Pre-populates a lot of my contacts data so adding new leads is a simple point and click.
The gmail integration is amazing. I can get a clear picture of my entire relationship from where I work - gmail.
Im really starting loving the workflow automations and cool calculated fields I can make now.
Desvantagens
I'd like to see a better native integration with an email automation software
Razões para escolher o Copper
I kept losing track of my conversations and follow up actions.Software anterior
Google SheetsRazões para mudar para o Copper
Salesforce clunky, very expensive and the team hated it. As a small business we didn't use 30% of it. Pipedrive was ok, but very simple and seemed to suit a very small team. It lacked multiple pipelines and didnt have the integration to Gsuite that Copper provided. Hubspot free was very simple and the full paid version of hubspot was super expensive. I didn't need the marketing features at all. Copper also had a better user experience and gsuite integration.- Setor: Saúde, bem-estar e condicionamento físico
- Porte da empresa: 2-10 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
The ONLY Fully-Integrated CRM Solution for Google Workspace
Avaliado em 02/02/2022
Our small business has been a Copper client for the last 2-3 years and we have been incredibly...
Our small business has been a Copper client for the last 2-3 years and we have been incredibly happy with the Copper CRM product and the team that supports it. As our business grows, so do our CRM needs.
Copper has been able to fulfill each of these needs as they arise, often from regular updates on their product roadmap. It's almost like Copper has been "inside our head" and developed exactly what we needed prior to us asking.
@TeamCopper - Great job listening to your clients in the community and actually developing your product to suit our needs. This is what encouraged us to sign a 5-year agreement with you!
Vantagens
Full functionality within Google Workspace plug-in (Gmail, Calendar). Ability to pull a list view of Opportunities, Leads, etc and update individual records without leaving the screen (HUGE time-saver).
Desvantagens
Import function needs work in the area of duplicate management and add/ overwrite tags. Third-party integration with Zapier makes this seamless but can add unnecessary expenses.
Razões para escolher o Copper
Eat your heart out, Salesforce. Copper just packed your lunch! If you are looking for a robust CRM/ lead management/ marketing suite that has all the lipstick but WITHOUT the Dev cost of Salesforce et al, then you need to try Copper. We did. And we couldn't be happier. Just try it. You won't regret it.Software anterior
Salesforce Sales CloudRazões para mudar para o Copper
Copper was the robust, affordable solution to our growing CRM needs. Without the Dev cost.- Setor: Construção
- Porte da empresa: 2-10 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 8.0 /10
Great product for new client prospecting
Avaliado em 29/04/2022
Vantagens
Copper is easy to sync with Gmail and email notifies the user when tasks are due.
Desvantagens
The software works great while working within the Google Suite but if you are operating on a different platform it is restrictive.
- Setor: Seguros
- Porte da empresa: 11-50 funcionários
- Usado Diariamente durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 0.0 /10
Extremely Limited
Avaliado em 22/11/2016
Tried PW for my insurance biz. It was a total waste of time. It took 20+ hours to set up for my...
Tried PW for my insurance biz. It was a total waste of time. It took 20+ hours to set up for my business and did very little to help organize contacts/meetings/notes as I required. Also needed to be able to filter/search for data.
Overall, it lacked customization.
Wanted to add custom fields like birthdates. This proved impossible, as the date field required input via pop up calendar, so you'd have to click through every month to get back to January 1 1965. I talked to their support people for a total of 3 hours and the conclusion of it all was "the software can't do that and we're not going to implement that unless a ton of people ask for it." That should have been a red flag because it just got worse.
Importing data is super annoying. If you have a google sheet you want to import, you have to download it as a CSV then re-upload it, and hope the fields match up. It also adds a bunch of tags to crap that makes a huge data mess you end up wasting hours to fix.
The dashboard is a total waste of space. There is no useful information. The People section is basically a glorified Excel spread sheet. When you export your data it grabs the fields, but leaves all of the activity notes behind, so you cannot back those
Custom filters are another massive failure. If you want to filter by X but exclude everyone who already has Y, it's impossible. I think an undergrad designed this system because it lacks advanced features severely.
If you want to set up a daily to-do queue, forget it. You might as well use paper checklist or a spreadsheet.
Another major problem is that it will pull info out of your google contacts and if you check the box for Sync with Contacts, it will completely destroy your hardwork in contacts. It deletes data out of fields, such as addresses and phone numbers. You have to pay for another software called Pieworks to fix that, but it's also terrible. A simple basic feature that should be included is not, and you have to pay yet another monthly sub for something really stupid that should be there.
It has an app for android, and it was convenient when out of the office. You can pull up the contact and if you just had a meeting with them, dictate the notes into logging a meeting. If you need to call them, just tap their phone number, and at the end of the call PW is already logging your call, just enter the notes about topics of discussion. However, the app needs improvement in terms of the dashboard, such as calendar and to do list like a call queue or other service tasks.
You have to submit tickets for every little thing. It's extremely annoying and waste of your time.
I decided to cancel this, pulled all of my data out of PW and set it up in a spreadsheet. PW is barely more than a spreadsheet with a pretty interface. It's not worth the money. You might as well use something free -- or spend the money and get a real CRM with all the features you really need.
They will not let you cancel. There is no place to remove your billing information or cancel your plan. You have to submit a ticket and hope they answer it, but more likely, they'll ignore it because they are a greedy company that ignores the requests users make on their website for changes.
They claim they are the CRM google uses, but that's not true. This is a very immature piece of software that cannot handle a serious business with specialized needs. They may have partnered with
Vantagens
Interface is OK but needs improvement. The app was convenient, but needs a better dashboard.
Desvantagens
High cost, lack of customization and features. Have to submit tickets for any help. Lack of training videos.
- Setor: Software
- Porte da empresa: 51-200 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 9.0 /10
Awesome tool for startups!
Avaliado em 02/06/2022
Vantagens
I like the fact that it was user-friendly and helped me to ramp up our sales operations fast.
Desvantagens
Maybe the fact that their lead gen capabilities were not so good.
Perguntas frequentes sobre o Copper
Abaixo estão algumas perguntas frequentes sobre o Copper.P: Que tipo de planos o Copper oferece?
O Copper oferece os seguintes planos de pagamento:
- A partir de: 25,00 US$/mês
- Modelo de preços: Assinatura
- Avaliação gratuita: Disponível
P: Quem costuma usar o Copper?
Os clientes habituais do Copper são:
2-10, 11-50, 51-200, 201-500
P: Em que idioma o Copper está?
O Copper está nos seguintes idiomas:
inglês
P: O Copper é compatível com disponíveis móveis?
O Copper é compatível com os seguintes dispositivos:
Android (celular), iPhone (celular), iPad (tablet)
P: O Copper se integra com quais outros aplicativos?
O Copper se integra com os seguintes aplicativos:
AWeber, Adobe Commerce, Asana, Constant Contact, DocuSign, Dropbox Business, Gmail, Google Calendar, Google Contacts, Google Docs, Google Drive, Google Forms, Google Voice, Google Workspace, Grow, HubSpot Marketing Hub, Intercom, JustCall, Keap, Leadjet, Mailchimp, MailerLite, Meta for Business, Operations Hub, Outfunnel, Outreach, PandaDoc, PersistIQ, Proposify, Quickbooks Online, Reply, SendPulse, Slack, Smartsheet, TimeHero, Tray.io, Trello, Twitter, Typeform, VOGSY, WebMerge, Wufoo, Xero, Zapier, Zendesk
P: Que nível de suporte o Copper oferece?
O Copper oferece as seguintes opções de suporte:
Email/Help Desk, FAQs/Fórum, Base de conhecimento, Suporte por telefone, Assistência 24/7, Bate-papo
Categorias relacionadas
Veja todas as categorias de software encontradas para Copper.
- Sistema CRM
- Software de Gestão de Contatos
- Sistemas de Automação de Vendas
- Software de Gestão de Leads
- Software de Dinamização de Vendas
- Software CRM Online
- Software CRM para Construção
- Software de CRM para Imobiliárias
- Predictive Lead Scoring Software
- Sistemas para Agência de Publicidade
- Display Advertising Software
- Software de Acompanhamento de Vendas