Sobre o Housecall Pro

Housecall Pro supports professionals with all aspects of their daily workflow, including: job scheduling, customer database, invoicing and payment processing, technician dispatch, and much more. It is also fully integrated with access to the Housecall consumer booking app.

Housecall Pro is a full-service tool that enables service professionals to run their entire business on their smartphone and complimentary web portal. The app is offered at a competitive low cost and supports service professionals with all aspects of their workflow, including: QuickBooks Desktop & Online integration, job scheduling, customer database, invoicing and payment processing, technician dispatch, and much more. It is also fully integrated with access to the Housecall consumer booking app.

Housecall Pro levels the playing field by arming small businesses with high-tech tools at the most competitive low cost to better compete in the marketplace and is ideal for businesses with 1 to 30 employees. It saves time, money and provides a customer remarketing tool that has strong potential to, on average, double the number of jobs for the service professional. With over 30+ vertical offerings for home service needs, Housecall Pro is the easiest way to take control and organize a business.

This all-in-one tool allows professionals to offer their customers something their competitors are not able to. Housecall Pro allows businesses to move away from pen & paper to digital, streamlining their workflow and operations. Best of all, it's affordable and it even assists in helping small businesses transfer and import their existing client database with ease.

Preços a partir de:

US$ 49,00/mês

  • Versão gratuita
  • Teste Grátis
  • Assinatura

5 principais alternativas ao Housecall Pro

Principais benefícios do Housecall Pro

  • Housecall Pro delivers premium features packaged in an extremely easy to use interface on mobile and web.
  • What separates Housecall Pro from the rest is its seamless user experience-driven look and feel.
  • Even for the most technologically adverse individuals, Housecall Pro makes it easy to digitize and mobilize a business.
  • Supports apps for iOS, Android, and web, giving users the flexibility to work on the go.
  • Provides users with a dashboard complete with business stats, enabling users to gain actionable insight into business performance.

  • Dispositivos

    Porte da empresa

    P M G

    Mercados

    Canadá, Estados Unidos

    Idiomas

    inglês

    Preços a partir de:

    US$ 49,00/mês

    • Versão gratuita
    • Teste Grátis
    • Assinatura

    5 principais alternativas ao Housecall Pro

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    Recursos

    Total de recursos do Housecall Pro: 137

    • Acesso para Celular
    • Acompanhamento de atividades
    • Agendamento
    • Agendamento automatizado
    • Agendamento de compromissos
    • Agendamento de grupo
    • Agendamento de manutenção
    • Agendamento de trabalhos
    • Agendamento em tempo real
    • Alertas do celular
    • Alertas/notificações
    • Antecedentes profissionais
    • Aplicativo móvel
    • Armazenamento de arquivos
    • Arrastar e soltar
    • Assinatura eletrônica
    • Atualização em tempo real
    • Automação dos processos comerciais
    • Backup automático
    • Banco de dados de clientes
    • Banco de dados de contatos
    • Banco de dados do cliente
    • CRM
    • Calendário de eventos
    • Captura de assinatura por celular
    • Cobrança de projetos
    • Cobrança e faturamento
    • Cobrança recorrente ou de assinaturas
    • Coleta de pagamento no campo
    • Compras e recebimento
    • Compromissos recorrentes
    • Comércio e indústria
    • Conciliação bancária
    • Configuração do fluxo de trabalho
    • Confirmação/lembretes
    • Contas de clientes
    • Controle de horas
    • Controle de horas e despesas
    • Controle do processo de aprovação
    • Controles/permissões de acesso
    • Criação de faturas
    • Criação de ordem de serviço
    • Custos do trabalho
    • Dados em tempo real
    • Editor gráfico de fluxo de trabalho
    • Estimativa de materiais
    • Estimativas
    • Faturas personalizáveis
    • Faturação online
    • Ferramentas de colaboração
    • Formulários personalizáveis
    • GPS
    • Gerenciamento de documentos
    • Gerenciamento de e-mails
    • Gerenciamento de faturas
    • Gestão da comunicação
    • Gestão de atividades
    • Gestão de atribuições
    • Gestão de auditorias
    • Gestão de calendários
    • Gestão de cartões de crédito
    • Gestão de clientes
    • Gestão de clientes
    • Gestão de contratos e licenças
    • Gestão de descontos
    • Gestão de expedição
    • Gestão de financiamento
    • Gestão de formulários
    • Gestão de frotas
    • Gestão de funcionários
    • Gestão de impostos de vendas
    • Gestão de lances
    • Gestão de leads
    • Gestão de pedido de mudanças
    • Gestão de pedidos de trabalho
    • Gestão de projetos
    • Gestão de reservas
    • Gestão de tarefas
    • Gestão de terceirização
    • Gestão de trabalhos
    • Gestão do fluxo de trabalho
    • Gestão preventiva
    • Gestão técnica
    • Histórico de atendimento
    • Histórico de faturas
    • Histórico do cliente
    • Imagem de marca personalizável
    • Importação/exportação de dados
    • Indicador de disponibilidade
    • Integração da contabilidade
    • Integração de QuickBooks
    • Integrações de terceiros
    • Layouts de imóveis
    • Lembretes
    • Manutenção de equipamentos
    • Mapas geográficos
    • Marketing por e-mail
    • Mensagens de SMS
    • Mobilidade militar e GSA
    • Modelos personalizáveis
    • Monitoramento do progresso
    • Monitoramento em tempo real
    • Mudanças internacionais
    • Mudanças locais
    • Notificações em tempo real
    • Orçamentos/estimativas
    • Pagamentos eletrônicos
    • Pagamentos móveis
    • Pagamentos online
    • Painel de atividades
    • Painel personalizável
    • Para empresas de climatização
    • Para instaladores comerciais e/ou industriais
    • Para serralheiros
    • Pesquisa e filtro
    • Planejamento de pessoal
    • Portal de autoatendimento
    • Portal do cliente
    • Processamento de cartões de crédito
    • Processamento de pagamentos
    • Rastreamento da localização
    • Rastreamento de conformidade
    • Rastreamento de equipamentos
    • Rastreamento de interações
    • Rastreamento de trabalho
    • Registro de auditoria
    • Relatório de historiais
    • Relatórios e análise de dados
    • Relatórios em tempo real
    • Relógio de ponto online
    • Reservas online
    • Roteamento
    • Seguimento de status
    • Segurança de SSL
    • Sincronização de calendários
    • Tarifas de mão de obra
    • Várias localizações

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    Avaliações

    Classificação geral

    4,7 /5
    (2.536)
    Relação qualidade/preço
    4,7/5
    Recursos
    4,5/5
    Praticidade
    4,7/5
    Suporte ao cliente
    4,7/5

    Já tem o Housecall Pro?

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    Exibindo 5 avaliações de 2.536
    Paul M.
    Classificação geral
    • Setor: Fabricação elétrica/eletrônica
    • Porte da empresa: 2-10 funcionários
    • Usado Diariamente durante Mais de dois anos
    • Fonte da avaliação

    Classificação geral

    • Relação qualidade/preço
    • Praticidade
    • Suporte ao cliente
    • Probabilidade de recomendação 10.0 /10

    Great Product!

    Avaliado em 01/03/2020

    CRAZY! how I ever managed without it. My life as a business owner was forever simplified by this on...

    CRAZY! how I ever managed without it. My life as a business owner was forever simplified by this on decision.

    Great Job Guys! Really, I mean it.

    Vantagens

    I appreciate the customer support team, always ready to improve. The pro vote feature is ingenious, I have seen several of my personal pro-votes come to fruition.

    Desvantagens

    The name. When interacting with clients the name "HouseCall pro" is limiting this amazing product to residential service calls, when in fact it is so much more. I had to modify a few internal processes, but I've managed 2 and 3 month projects from 1 invoice allowing Change Orders to bill out as segments. the name should be revised, considering something more wild. Service Titan had the right idea on the wrong product.

    Alternativas consideradas

    QuickBooks Desktop Enterprise

    Razões para mudar para o Housecall Pro

    A friend of mine who opened an HVAC company the same time I opened my company sold me on the idea of sharing leads through the software. I went for a test drive the first month and was sold after interacting with the customer support team. OMG everyone is awesome! If Chick-Fila and Home Depot had a baby. Stellar Customer Service Model...
    Chad P.
    Classificação geral
    • Setor: Fabricação elétrica/eletrônica
    • Porte da empresa: 2-10 funcionários
    • Usado Diariamente durante Mais de dois anos
    • Fonte da avaliação

    Classificação geral

    • Relação qualidade/preço
    • Praticidade
    • Suporte ao cliente
    • Probabilidade de recomendação 10.0 /10

    Love this software

    Avaliado em 30/07/2021

    Love it. Used it before and got my new employer to use it because how great it is.

    Love it. Used it before and got my new employer to use it because how great it is.

    Vantagens

    Had almost all the features of much more expensive products I have used in the past.

    Desvantagens

    Wish it showed side by side pricing of discounts to show savings on a line by line basis, rather than just at the bottom.

    Alternativas consideradas

    ServiceTitan

    Razões para escolher o Housecall Pro

    Started me own company and ran for a year and a half. Closed it due to a move. But previous to that, used Service Titan with an old job. Liked it, but way to expensive. So I tried HCP and loved it. Now convinced my new boss to use it because how great it is.

    Software anterior

    ServiceTitan

    Razões para mudar para o Housecall Pro

    Price and featured. I had wants and needs. This had all the needs and most of the wants
    Esther B.
    Classificação geral
    • Setor: Construção
    • Porte da empresa: 2-10 funcionários
    • Usado Diariamente durante 1 a 5 meses
    • Fonte da avaliação

    Classificação geral

    • Relação qualidade/preço
    • Praticidade
    • Suporte ao cliente
    • Probabilidade de recomendação 5.0 /10

    Mixed Emotions

    Avaliado em 19/06/2019

    PRO: Liked the GPS locator for the office and field techs. The app was also very easy for the...

    PRO: Liked the GPS locator for the office and field techs. The app was also very easy for the techs to maneuver. Having a picture of the tech when notifying the customer via text they were on their way was great. Made our customers feel at ease for them to know who would be coming to their door.
    CON: Chat takes way too long and not able to speak to someone. We have a lot of commercial accounts that require a purchase order number on the invoice. There is no "box" to add PO, need to put in the notes at bottom of invoice. Should be at the top of the invoice for customers to reference quickly. Job location only has two lines available. Again, a lot of our commercial customers have several job descriptions and need to have the job location name (1st line), street address (2nd line) and city, state and zip (3rd line). They do have the "parent/child" entry but they are separate from each other when searching or invoicing. Can't search for an invoice number quickly. Need to pull up the customer and then find the invoice. Invoice template could not be changed, font too large and spaced out way too far so almost every invoice went into 2 pages. A lot of our commercial customers had complained because they were having to print out multiple pages for an invoice.

    Vantagens

    We loved the GPS that showed the property location and street view. This helped our techs locate the property without questioning. Also when entering the job, it prevented the office from a typo when entering the property street address.

    Desvantagens

    At first sign up we were given our "own" personal trainer. However, she was on a time limit and did not help with our concerns. Would cut me off and say she had to take other calls, would need to set up another appointment... a few days later. Got my 30 minutes again, then she said set up 5 jobs and see how they go. The problem is that our business did not stop, it had to keep running and we didn't know how to set up our system. By the time it was set up we had a huge backlog of entering, late invoices, etc.

    After our 2 or 3 visits with our "personal trainers", they converted us to customer service online chat only. It took a long time to get someone to respond, most times would lead into another question, wait again, and so on. Wasted so much time in the office! At the beginning of set up, it took days and hours to get results, very, very frustrating. Kept asking if we could just speak to someone and they said they were set up for online chat and could make an appointment if the concern was something a chat could not resolve. I would need help at that moment, would not want to wait several days to speak to someone.

    ( After a few weeks we ended up going to Service Fusion which gave us 60 full days with our personal trainer. Would spend up to an hour on the phone guiding us through the set up. And if our rep was not available, you could speak to anyone on the customer service team. Absolutely wonderful!)

    Skye C.
    Classificação geral
    • Setor: Hotelaria
    • Porte da empresa: 2-10 funcionários
    • Usado Diariamente durante Mais de dois anos
    • Fonte da avaliação

    Classificação geral

    • Relação qualidade/preço
    • Praticidade
    • Suporte ao cliente
    • Probabilidade de recomendação 10.0 /10

    This software is a game changer

    Avaliado em 23/05/2021

    Vantagens

    Our customers love the communication. Our staff love how easy it is to use the app. It sets us miles ahead of our competition and gives us that sharp professional look we strive to bring our customers on the job. The fact that it communicates with our Quickbooks software makes the accounting end simple and saves a tremendous amount of time.

    Desvantagens

    At this point, there isn't anything I don't like about HCP! I am a happy customer!

    Alternativas consideradas

    ZenMaid e Jobber

    Razões para escolher o Housecall Pro

    ServiceTitan was too complicated for our team.

    Software anterior

    ServiceTitan

    Razões para mudar para o Housecall Pro

    Easy to use. Focused on customer service. Price was acceptable.
    Whitney P.
    Classificação geral
    • Setor: Serviços ao consumidor
    • Porte da empresa: 2-10 funcionários
    • Usado Diariamente durante 1 a 5 meses
    • Fonte da avaliação

    Classificação geral

    • Relação qualidade/preço
    • Praticidade
    • Suporte ao cliente
    • Probabilidade de recomendação 10.0 /10

    Excellent Service Industry Software

    Avaliado em 06/05/2021

    More than positive! It has streamlined our business and provided a better experience for our...

    More than positive! It has streamlined our business and provided a better experience for our customers.

    Vantagens

    The ease of use of this software is by far some of the best and I demoed several before deciding on Housecall Pro. This is our first go at a digital software and they have been excellent to work with in getting us a set up specific to our needs as a company. We like that it encompasses a review component as well as real time data for our office staff to see where our technicians are at on their schedule. The online community Facebook page has been a tremendous help in hearing how other companies are working through issues as business information in general.

    Desvantagens

    There have been times where chatting into the blue bubble yields less than timely feedback for important things we need to get sorted out in the office. The Facebook group is helpful in me searching to find a work around or solution while I wait to hear back from the blue bubble. I understand why there is no direct phone contact for immediate issues, but it would be nice in dire times to be able to immediately get a person on the phone.

    Alternativas consideradas

    Service Fusion e ServiceTitan

    Razões para escolher o Housecall Pro

    Ease of use. Product support.

    Software anterior

    Service Fusion

    Razões para mudar para o Housecall Pro

    Community of support. Ease of use. The collectiveness of what is offered at the given price point.
    Exibindo 5 avaliações de 2.536 Leia todas as avaliações

    Perguntas frequentes sobre o Housecall Pro

    Abaixo estão algumas perguntas frequentes sobre o Housecall Pro.

    O Housecall Pro oferece os seguintes planos de pagamento:

    • A partir de: US$ 49,00/mês
    • Modelo de preços: Versão gratuita, Assinatura
    • Teste Grátis: Disponível

    Os clientes habituais do Housecall Pro são:

    Profissional autônomo, 2-10, 11-50, 51-200, 201-500

    O Housecall Pro está nos seguintes idiomas:

    inglês

    O Housecall Pro é compatível com os seguintes dispositivos:

    Android (celular), iPhone (celular), iPad (tablet)

    O Housecall Pro se integra com os seguintes aplicativos:

    CallRail, Facebook for Business, Google Calendar, Gusto, Mailchimp, Mixpanel, Quickbooks Online, SendGrid, Stripe, Twilio, Zapier

    O Housecall Pro oferece as seguintes opções de suporte:

    Email/Help Desk, FAQs/Fórum, Base de conhecimento, Suporte por telefone, Bate-papo

    Categorias relacionadas

    Veja todas as categorias de software encontradas para Housecall Pro.