Resumo do Housecall Pro
O que é o Housecall Pro?
Housecall Pro supports professionals with all aspects of their daily workflow, including: job scheduling, customer database, invoicing and payment processing, technician dispatch, and much more. It is also fully integrated with access to the Housecall consumer booking app.
Housecall Pro is a full-service tool that enables service professionals to run their entire business on their smartphone and complimentary web portal. The app is offered at a competitive low cost and supports service professionals with all aspects of their workflow, including: QuickBooks Desktop & Online integration, job scheduling, customer database, invoicing and payment processing, technician dispatch, and much more. It is also fully integrated with access to the Housecall consumer booking app.
Housecall Pro levels the playing field by arming small businesses with high-tech tools at the most competitive low cost to better compete in the marketplace and is ideal for businesses with 1 to 30 employees. It saves time, money and provides a customer remarketing tool that has strong potential to, on average, double the number of jobs for the service professional. With over 30+ vertical offerings for home service needs, Housecall Pro is the easiest way to take control and organize a business.
This all-in-one tool allows professionals to offer their customers something their competitors are not able to. Housecall Pro allows businesses to move away from pen & paper to digital, streamlining their workflow and operations. Best of all, it's affordable and it even assists in helping small businesses transfer and import their existing client database with ease.
Resumo do Housecall Pro
Preços
Opções de preços
START PLAN: $49/month billed annually - 1 User
Features: Scheduling, Invoicing, Estimates + Reviews + Real-Time Dispatching + Mobile Payment Processing + Reporting + Google Calendar Integration + Customer Financing + HouseCall Customer Booking App + Email Support
GROW PLAN: $109/month billed annually - 1-6 Users
Features: All features from START PLAN + Online Booking + Employee Time Tracking + Unlimited Email Reminders + $0.86 Postcard Marketing + Company In-App Chat + QuickBooks Desktop & Online Integration + Live Chat Customer Support
MANAGE PLAN: $199/month billed annually - 1-10 Users
Features: All features from GROW PLAN + Customizable Reports + Employee GPS Map Tracking
XL PLAN: Contact for pricing - 6 - 50 Users
Features: All features from MANAGE PLAN + Advanced Reporting + Strategic Account Manager
Recursos do Housecall Pro
Mídias
Housecall Pro - Avaliações
Housecall Pro - Avaliações
Great Product!
CRAZY! how I ever managed without it. My life as a business owner was forever simplified by this on decision.
Great Job Guys! Really, I mean it.
Pros & Cons about Housecall Pro
My overall experience is GREAT! I've used two other software platforms and HCP by far is more superior!!
Lacks signature capture on estimates; cannot be used as primary estimating software
This app definitely helped us stay organized. We have used it for several years but realize that it does not provide the features we for estimating. Now we have to figure out how to transfer all of our information stored in this app to another program and teach our employees a new system.
In hindsight, we should have chosen a different software for estimating.
EXCELLENT
Worth The Money
With Housecall Pro I like the fact that I don;t have to come to my office at the end of the day and do entries into Quick Books. The software does this in the field when you click the finish button.
Furthermore, I like the fact that customers know when i'm on the way after I click the on my way button.
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Great Product!
Vantagens
I appreciate the customer support team, always ready to improve. The pro vote feature is ingenious, I have seen several of my personal pro-votes come to fruition.
Desvantagens
The name. When interacting with clients the name "HouseCall pro" is limiting this amazing product to residential service calls, when in fact it is so much more. I had to modify a few internal processes, but I've managed 2 and 3 month projects from 1 invoice allowing Change Orders to bill out as segments. the name should be revised, considering something more wild. Service Titan had the right idea on the wrong product.
Pros & Cons about Housecall Pro
My overall experience is GREAT! I've used two other software platforms and HCP by far is more superior!!
Vantagens
1. Reporting
2. User Friendly
3. With the integrated CC processing my techs are receiving 30% higher amount in tips.
4. It actually works in the field.
Desvantagens
1. My industry doesn't have the correct work flow.
2. Not blocking time out while in the process of booking a job.
3. Refreshing the screen to ensure the schedule is the same. We have a pretty fluid schedule being Junk Removal.
Lacks signature capture on estimates; cannot be used as primary estimating software
This app definitely helped us stay organized. We have used it for several years but realize that it does not provide the features we for estimating. Now we have to figure out how to transfer all of our information stored in this app to another program and teach our employees a new system.
In hindsight, we should have chosen a different software for estimating.
Vantagens
This software will organize your business. It can be used as a work order system to keep track of customers, invoices, scheduling, and incorporates into quickbooks!
It is relatively easy to use, even for non tech people. Nice features that help you keep track of when jobs are start, end, and are paid out. It will send automatic reminders to customers about upcoming jobs.
Desvantagens
It cannot be used as an estimating software because it does not make an agreement between the contractor and the customer. This is the current process...the customer hits "accept" on the contractor's estimate but there is no agreement sent to either party. Also as a contractor, you do not know who accepted your estimate because the software does not capture a signature from the person "clicking accept." Basically, as a contractor if anything goes wrong on a job you do not have a signed agreement with to enforce. You must use a supplemental software with signature capture in order to have an agreement.
There are a few features the app currently does provide.
- A customer can sign off on the work that was preformed stating that it was completed.
- There is also an activity feed page that shows the time and date the customer "accepted" the proposal. However, none of this will do you any good if you do not have a contract illustrating the name/date/amount agreed to between the other party.
Our employees always had issues uploading pictures to estimates and jobs.
EXCELLENT
Vantagens
HCP is very easy to use and a very intuitive layout. When we tried ProjX360 and D-Tools SI, there was a HUGE initial setup required and a HUGE learning curve to figure out how to use the programs. Not HCP. Easy to use from Day 1 and it's quick and easy for new employees to learn.
One of the best things is the customer service. It's top notch. They always solve the problem, even if they have to go research and get back to me the next day (and they actually DO get back to me). They also make it easy to contact them with a button on the bottom right of the screen. Other softwares I have to scour the internet trying to find out how to contact customer service.
Desvantagens
Would like to see more integrations and there are little things I would change here and there, but I know that's hard to do since the software covers so many different industries. A better way to pull reports would be especially good.
Worth The Money
With Housecall Pro I like the fact that I don;t have to come to my office at the end of the day and do entries into Quick Books. The software does this in the field when you click the finish button.
Furthermore, I like the fact that customers know when i'm on the way after I click the on my way button.
Vantagens
Housecall Pro is definitely worth the money we spend for this software. The software is constantly being improved with new features. If you are looking for a CRM that integrates with Quick Books look no further.
This software has saved me time which is very important to me.
Desvantagens
Although the software is amazing to use I must say the only thing I dislike is chatting into a Blue Chat Bubble for assistance versus getting someone on the phone and doing a screen share or just being able to hear a voice
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Preço do Housecall Pro
Preço do Housecall Pro
START PLAN: $49/month billed annually - 1 User
Features: Scheduling, Invoicing, Estimates + Reviews + Real-Time Dispatching + Mobile Payment Processing + Reporting + Google Calendar Integration + Customer Financing + HouseCall Customer Booking App + Email Support
GROW PLAN: $109/month billed annually - 1-6 Users
Features: All features from START PLAN + Online Booking + Employee Time Tracking + Unlimited Email Reminders + $0.86 Postcard Marketing + Company In-App Chat + QuickBooks Desktop & Online Integration + Live Chat Customer Support
MANAGE PLAN: $199/month billed annually - 1-10 Users
Features: All features from GROW PLAN + Customizable Reports + Employee GPS Map Tracking
XL PLAN: Contact for pricing - 6 - 50 Users
Features: All features from MANAGE PLAN + Advanced Reporting + Strategic Account Manager
START PLAN: $49/month billed annually - 1 User
Features: Scheduling, Invoicing, Estimates + Reviews + Real-Time Dispatching + Mobile Payment Processing + Reporting + Google Calendar Integration + Customer Financing + HouseCall Customer Booking App + Email Support
GROW PLAN: $109/month billed annually - 1-6 Users
Features: All features from START PLAN + Online Booking + Employee Time Tracking + Unlimited Email Reminders + $0.86 Postcard Marketing + Company In-App Chat + QuickBooks Desktop & Online Integration + Live Chat Customer Support
MANAGE PLAN: $199/month billed annually - 1-10 Users
Features: All features from GROW PLAN + Customizable Reports + Employee GPS Map Tracking
XL PLAN: Contact for pricing - 6 - 50 Users
Features: All features from MANAGE PLAN + Advanced Reporting + Strategic Account Manager
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Recursos do Housecall Pro
Recursos do Housecall Pro
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Categorias
Categorias
Mais informações sobre Housecall Pro
Mais informações sobre Housecall Pro
Principais recursos do Housecall Pro
- Access control
- Accounting integration
- Activity dashboard
- Activity management
- Activity tracking
- Alerts / escalation
- Appointment reminders
- Assignment management
- Audit trail
- Auditing
- Auto-responders
- Automatic backup
- Automatic notifications
- Automatic reminders
- Availability indicator
- Bank reconciliation
- Billing & invoicing
- Business analysis
- Calendar management
- Calendar sync with Google
- Charting
- Chat
- Client portal
- Communication management
- Contact database
- Contact history
- Content filtering
- Credit card integration
- Credit card processing
- Custom SMS notifications
- Custom forms
- Customer accounts
- Customer database
- Customer history
- Customer postcard marketing
- Customer tagging
- Customizable templates
- Dashboard with business stats
- Data extraction
- Data filtering
- Data import
- Data visualization
- Dispatch management
- Drag & drop interface
- Drip email marketing
- Electronic payments
- Electronic signature capture
- Email integration
- Email marketing automation
- Email notifications
- Email receipts
- Email tracking
- Employee database
- Employee management
- Employee portal
- Estimating
- Event calendar
- GPS
- GPS & time tracking
- Geographic maps
- Google calendar integration
- History tracking
- Instapay
- Invoice management
- Job costing
- Job management
- Job scheduling
- Job tracking
- Mobile alerts
- Mobile integration
- Mobile signature capture
- Multi-location
- Online booking
- Partial payments
- Payment processing
- Progress tracking
- Project notes
- QuickBooks integration
- Quote management
- Real time data
- Real time monitoring
- Real time notifications
- Real time reporting
- Real time updates
- Receiving
- Recurring jobs
- Referral tracking
- SLA management
- SMS integration
- SSL security
- Sales tax management
- Search functionality
- Secure data storage
- Status tracking
- Subcontractor management
- Summary reports
- Technician management
- Third party integration
- Time & expense tracking
- Tracking features
- User activity monitoring
- Work Order management
- Work history
- Workflow management
Vantagens
Perguntas frequentes sobre o Housecall Pro
Perguntas frequentes sobre o Housecall Pro
Abaixo estão algumas perguntas frequentes sobre o Housecall Pro.
P: Que tipo de planos o Housecall Pro oferece?
O Housecall Pro oferece os seguintes planos de pagamento:
A partir de: US$ 49,00/month
Modelo de preços: Gratuito, Assinatura
Teste Grátis: Disponível
START PLAN: $49/month billed annually - 1 User Features: Scheduling, Invoicing, Estimates + Reviews + Real-Time Dispatching + Mobile Payment Processing + Reporting + Google Calendar Integration + Customer Financing + HouseCall Customer Booking App + Email Support GROW PLAN: $109/month billed annually - 1-6 Users Features: All features from START PLAN + Online Booking + Employee Time Tracking + Unlimited Email Reminders + $0.86 Postcard Marketing + Company In-App Chat + QuickBooks Desktop & Online Integration + Live Chat Customer Support MANAGE PLAN: $199/month billed annually - 1-10 Users Features: All features from GROW PLAN + Customizable Reports + Employee GPS Map Tracking XL PLAN: Contact for pricing - 6 - 50 Users Features: All features from MANAGE PLAN + Advanced Reporting + Strategic Account Manager
P: Quais são os principais recursos do Housecall Pro?
O Housecall Pro oferece os seguintes recursos:
- Access control
- Accounting integration
- Activity dashboard
- Activity management
- Activity tracking
- Alerts / escalation
- Appointment reminders
- Assignment management
- Audit trail
- Auditing
- Auto-responders
- Automatic backup
- Automatic notifications
- Automatic reminders
- Availability indicator
- Bank reconciliation
- Billing & invoicing
- Business analysis
- Calendar management
- Calendar sync with Google
- Charting
- Chat
- Client portal
- Communication management
- Contact database
- Contact history
- Content filtering
- Credit card integration
- Credit card processing
- Custom SMS notifications
- Custom forms
- Customer accounts
- Customer database
- Customer history
- Customer postcard marketing
- Customer tagging
- Customizable templates
- Dashboard with business stats
- Data extraction
- Data filtering
- Data import
- Data visualization
- Dispatch management
- Drag & drop interface
- Drip email marketing
- Electronic payments
- Electronic signature capture
- Email integration
- Email marketing automation
- Email notifications
- Email receipts
- Email tracking
- Employee database
- Employee management
- Employee portal
- Estimating
- Event calendar
- GPS
- GPS & time tracking
- Geographic maps
- Google calendar integration
- History tracking
- Instapay
- Invoice management
- Job costing
- Job management
- Job scheduling
- Job tracking
- Mobile alerts
- Mobile integration
- Mobile signature capture
- Multi-location
- Online booking
- Partial payments
- Payment processing
- Progress tracking
- Project notes
- QuickBooks integration
- Quote management
- Real time data
- Real time monitoring
- Real time notifications
- Real time reporting
- Real time updates
- Receiving
- Recurring jobs
- Referral tracking
- SLA management
- SMS integration
- SSL security
- Sales tax management
- Search functionality
- Secure data storage
- Status tracking
- Subcontractor management
- Summary reports
- Technician management
- Third party integration
- Time & expense tracking
- Tracking features
- User activity monitoring
- Work Order management
- Work history
- Workflow management
P: Quem costuma usar o Housecall Pro?
Os clientes habituais do Housecall Pro são:
Pequenas empresas, Autônomos, Empresas de médio porte
P: Em que idioma o Housecall Pro está?
O Housecall Pro está nos seguintes idiomas:
Inglês
P: Que tipo de planos o Housecall Pro oferece?
O Housecall Pro tem os seguintes planos de preços:
Gratuito, Assinatura
P: O Housecall Pro é compatível com disponíveis móveis?
O Housecall Pro é compatível com os seguintes dispositivos:
Android, iPhone, iPad
P: O Housecall Pro se integra com quais outros aplicativos?
O Housecall Pro se integra com os seguintes aplicativos:
Facebook, Mailchimp, Mixpanel, NiceJob, QuickBooks Online, QuickBooks Online, QuickBooks Online Advanced, SendGrid, Stripe, Twilio
P: Que nível de suporte o Housecall Pro oferece?
O Housecall Pro oferece as seguintes opções de suporte:
Fórum, Suporte online, Suporte por telefone, Tutoriais em vídeo, Base de conhecimento
CRAZY! how I ever managed without it. My life as a business owner was forever simplified by this on decision.
Great Job Guys! Really, I mean it.