
Sobre o Housecall Pro
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Housecall Pro supports professionals with all aspects of their daily workflow, including: job scheduling, customer database, invoicing and payment processing, technician dispatch, and much more. It is also fully integrated with access to the Housecall consumer booking app.
Housecall Pro is a full-service tool that enables service professionals to run their entire business on their smartphone and complimentary web portal. The app is offered at a competitive low cost and supports service professionals with all aspects of their workflow, including: QuickBooks Desktop & Online integration, job scheduling, customer database, invoicing and payment processing, technician dispatch, and much more. It is also fully integrated with access to the Housecall consumer booking app.
Housecall Pro levels the playing field by arming small businesses with high-tech tools at the most competitive low cost to better compete in the marketplace and is ideal for businesses with 1 to 30 employees. It saves time, money and provides a customer remarketing tool that has strong potential to, on average, double the number of jobs for the service professional. With over 30+ vertical offerings for home service needs, Housecall Pro is the easiest way to take control and organize a business.
This all-in-one tool allows professionals to offer their customers something their competitors are not able to. Housecall Pro allows businesses to move away from pen & paper to digital, streamlining their workflow and operations. Best of all, it's affordable and it even assists in helping small businesses transfer and import their existing client database with ease.
Preços a partir de:
49,00 US$/mês
- Versão gratuita
- Teste Grátis
- Assinatura
5 principais alternativas ao Housecall Pro
Principais benefícios do Housecall Pro
Dispositivos
Porte da empresa
Mercados
Canadá, Estados Unidos
Idiomas
inglês
Preços a partir de:
49,00 US$/mês
- Versão gratuita
- Teste Grátis
- Assinatura
5 principais alternativas ao Housecall Pro
Imagens






Recursos
Total de recursos do Housecall Pro: 134
Alternativas
Jobber

ServiceTitan

Service Fusion

FieldEdge

Avaliações
Já tem o Housecall Pro?
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- Setor: Imobiliárias
- Porte da empresa: 2-10 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Great software that has really helped us take our remediation business to the next level.
Avaliado em 16/06/2022
HousecallPro has helped us take our business to the next level and makes dispatching, estimating,...
HousecallPro has helped us take our business to the next level and makes dispatching, estimating, and bookkeeping much easier. I've used other competitive products in the past, but nothing has come close to the features of HousecallPro.
Vantagens
Price list flexibility, automated emails, estimate approvals and invoicing, and dispatching to make sure everyone's on the same page.
Desvantagens
The automated emails should absolutely be tied to job tags, but because they're tied to customer tags, we have to add and remove them vigilantly if we have repeat customers with multiple properties or different service needs.
I wish the estimate approval process was more of an eSignature process as opposed to any party just clicking a button.
Resposta do Housecall Pro
Hi Ryan, thank you so much for taking the time to leave us a kind review. We really appreciate your rating and value you greatly as a Housecall Pro. Pro Advocate Team
- Setor: Contabilidade
- Porte da empresa: 2-10 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Great CRM
Avaliado em 28/05/2022
Great CRM for a trades business. Communication, customer info and notes all in one place. You will...
Great CRM for a trades business. Communication, customer info and notes all in one place. You will still need an accounting system like Quickbooks where accounting related reporting can be more robust.
Vantagens
Service and materials lists make creating invoices a breeze. Easy to convert estimates to jobs. Easy to tag the appropriate employees to jobs. Custom reports and dashboard allow you to see KPIS in one spot. Connects to Quickbooks very easily and syncs in real time. Tech support is super responsive and helpful. Adding employees is very easy. It sends them a link to download the app and onboards them in no time. Checklists for techs and project managers are great and you can customize them and also make them required before a job can be marked as complete. You can accept payments and ever offer financing all through the app.
Desvantagens
The app is great in the field, but the browser version is much more robust. So techs can use the app, but for back office purposes, browser is better. It does only sync with Quickbooks one way. And some dates are hinky when they carry over if you collect a deposit or do progressive invoicing. I always have to fix a handful each month. You also cannot retro date things- so if a payment is received and not marked same day, later you can only date it the day you are marking the invoice paid.
Resposta do Housecall Pro
Hi Nicole, thank you so much for taking the time to leave us a kind review. We really appreciate your rating and value you greatly as a Housecall Pro. Pro Advocate Team
- Setor: Serviços ao consumidor
- Porte da empresa: 2-10 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 0.0 /10
What were they thinking?!?
Avaliado em 17/06/2022
Used to be a big supporter. Now feel betrayed. This experience is moving me to look for other...
Used to be a big supporter. Now feel betrayed. This experience is moving me to look for other solutions. Moving will be a giant expense in time and training and data movement....but i have to work with partners i can trust and believe in. HCP is no longer that partner...I can see that now. Very disappointed. If you plan to grow to more than 5 employees - this is not the solution for you based on their current predatory pricing plan.
Vantagens
Good product- does what it is supposed to do. You can schedule jobs, invoice customers, and develop a nice database of what you did with each customer. It has limitations and its share of glitches Support is mediocre but it is available. I've been a fan for a long time and have brought a number of businesses over to use their software. No more though.
Desvantagens
If you grow from 5 to 6 employees watch out - its time to move to another software provider in my opinion. The pricing plan allows up to 5 employees for 1 set price. Keep in mind one of those 5 employees is your office staff so you really only get 4 field techs. If you add the 6th employee your HCP monthly price more than doubles the entire cost of the plan. There is now no longer a way to add 1 employee to their mid-tier plan - you have to move to the high tier plan. You can purchase 2 of the mid tier plans for less than the price of their high tier plan - this is just so ill-conceived! Last year we were able to add 1 additional employee for just a set fee per employee which was very reasonable. WHen that employee quit we were back down to 5...so were unaware that in June 2022 they made this change wiping out the ability to add an incremental employee without having to jump to the next tier. I am gobsmacked by how wrong of move this was on their part. The whole point of this software is helping you to grow your business - but apparently as soon as you do grow boy do they punish you for it!
Additionally their search function for the "pricebook" leaves a lot to be desired. If you type in a keyword like "flange" and you have multiple items with that keyword in the description you expect all of the items with that keyword to appear. It doesn't. Only some do. No rhyme or reason to it.
Uploading photos from field is dodgy and slow. Reports availble are not reliable or accurate
Resposta do Housecall Pro
Hi Karen, thank you so much for taking the time to leave us a kind review. We really appreciate your rating and value you greatly as a Housecall Pro. Pro Advocate Team
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 11-50 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
The Best For Less
Avaliado em 11/05/2022
Outstanding product that has allowed our business to flourish as a top certified partner, providing...
Outstanding product that has allowed our business to flourish as a top certified partner, providing a valuable scheduling key to our business model.
Vantagens
Houscall Pro offers the power and packaging of a large CRM/FSM at a fraction of the price point. No crazy per user rates, no wild addon costs, just packages that are flat rate, affordable, and well within the budget of even the smallest home services business.
Desvantagens
Some features when released are generally half finished or in beta when they really need more time to cook, but they are desperate to try and satiate the cravings of their thousands of users
Resposta do Housecall Pro
Hi Andrew, thank you so much for taking the time to leave us a kind review. We really appreciate your rating and value you greatly as a Housecall Pro. Pro Advocate Team
- Setor: Transporte rodoviário e ferroviário
- Porte da empresa: 2-10 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Excellent software for contractors and labor professionals
Avaliado em 24/05/2022
Using housecall pro has been great so far, their support team has been very responsive.
Using housecall pro has been great so far, their support team has been very responsive.
Vantagens
Housecall Pro has made it much easier to manage my junk removal company. I can track the crew's progress throughout the day, make changes to customer bookings from my computer which my crew then sees on their phones, and the crew can communicate directly with customers through the app. It also handles professional invoicing and payments. It's made everything much easier, and the number of Google reviews we've gathered has skyrocketed due to their automatic customer close-out messages.
Desvantagens
I don't like their direct online booking interface, if the customer were to use it, I find it confusing and not intuitive. We use a simpler very clear booking interface, then manually migrate those appointments into housecall pro.
Razões para mudar para o Housecall Pro
Price to valueResposta do Housecall Pro
Hi Anders, thank you so much for taking the time to leave us a kind review. We really appreciate your rating and value you greatly as a Housecall Pro. Pro Advocate Team
Perguntas frequentes sobre o Housecall Pro
Abaixo estão algumas perguntas frequentes sobre o Housecall Pro.P: Que tipo de planos o Housecall Pro oferece?
O Housecall Pro oferece os seguintes planos de pagamento:
- A partir de: 49,00 US$/mês
- Modelo de preços: Versão gratuita, Assinatura
- Avaliação gratuita: Disponível
BASIC PLAN: $49/month billed annually - 1 User Features: Scheduling, Invoicing, Estimates + Reviews + Real-Time Dispatching + Mobile Payment Processing + Reporting + Google Calendar Integration + Customer Financing + HouseCall Customer Booking App + Email Support ESSENTIALS PLAN: $129/month billed annually - 1-5 Users Features: All features from BASIC PLAN + Online Booking + Employee Time Tracking + Unlimited Email Reminders + $0.86 Postcard Marketing + Company In-App Chat + QuickBooks Desktop & Online Integration + Live Chat Customer Support MAX PLAN: $279/month billed annually - 1-8 Users Features: All features from ESSENTIALS PLAN + Customizable Reports + Employee GPS Map Tracking MAX+ PLAN: Contact for pricing - 15+ Users Features: All features from MAX PLAN + Advanced Reporting + Strategic Account Manager
P: Quem costuma usar o Housecall Pro?
Os clientes habituais do Housecall Pro são:
Profissional autônomo, 2-10, 11-50, 51-200, 201-500
P: Em que idioma o Housecall Pro está?
O Housecall Pro está nos seguintes idiomas:
inglês
P: O Housecall Pro é compatível com disponíveis móveis?
O Housecall Pro é compatível com os seguintes dispositivos:
Android (celular), iPhone (celular), iPad (tablet)
P: O Housecall Pro se integra com quais outros aplicativos?
O Housecall Pro se integra com os seguintes aplicativos:
CallRail, Google Calendar, Gusto, Mailchimp, Meta for Business, Mixpanel, Quickbooks Online, SendGrid, Stripe, Twilio, Zapier
P: Que nível de suporte o Housecall Pro oferece?
O Housecall Pro oferece as seguintes opções de suporte:
Email/Help Desk, FAQs/Fórum, Base de conhecimento, Suporte por telefone, Bate-papo
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