Sobre o Housecall Pro

Housecall Pro supports professionals with all aspects of their daily workflow, including: job scheduling, customer database, invoicing and payment processing, technician dispatch, and much more. It is also fully integrated with access to the Housecall consumer booking app.

Housecall Pro is a full-service tool that enables service professionals to run their entire business on their smartphone and complimentary web portal. The app is offered at a competitive low cost and supports service professionals with all aspects of their workflow, including: QuickBooks Desktop & Online integration, job scheduling, customer database, invoicing and payment processing, technician dispatch, and much more. It is also fully integrated with access to the Housecall consumer booking app.

Housecall Pro levels the playing field by arming small businesses with high-tech tools at the most competitive low cost to better compete in the marketplace and is ideal for businesses with 1 to 30 employees. It saves time, money and provides a customer remarketing tool that has strong potential to, on average, double the number of jobs for the service professional. With over 30+ vertical offerings for home service needs, Housecall Pro is the easiest way to take control and organize a business.

This all-in-one tool allows professionals to offer their customers something their competitors are not able to. Housecall Pro allows businesses to move away from pen & paper to digital, streamlining their workflow and operations. Best of all, it's affordable and it even assists in helping small businesses transfer and import their existing client database with ease.

Preços a partir de:

US$ 49,00/mês

  • Teste Grátis
  • Gratuito
  • Assinatura

Principais benefícios do Housecall Pro

  • Housecall Pro delivers premium features packaged in an extremely easy to use interface on mobile and web.
  • What separates Housecall Pro from the rest is its seamless user experience-driven look and feel.
  • Even for the most technologically adverse individuals, Housecall Pro makes it easy to digitize and mobilize a business.
  • Supports apps for iOS, Android, and web, giving users the flexibility to work on the go.
  • Provides users with a dashboard complete with business stats, enabling users to gain actionable insight into business performance.

  • Dispositivos

    Porte da empresa

    P M G

    Mercados

    Estados Unidos, Canadá

    Idiomas

    Inglês

    Preços a partir de:

    US$ 49,00/mês

    • Teste Grátis
    • Gratuito
    • Assinatura

    Imagens

    Ver mais 7
    Housecall Pro - Vídeo
    Captura de tela do Housecall Pro: Captura de tela do Housecall Pro: Captura de tela do Housecall Pro: Captura de tela do Housecall Pro: Captura de tela do Housecall Pro: Captura de tela do Housecall Pro:

    Recursos

    Total de recursos do Housecall Pro: 94

    • Acompanhamento de atividades
    • Agendamento de trabalhos
    • Alertas do celular
    • Alertas/transferência
    • Antecedentes profissionais
    • Análise empresarial
    • Armazenamento de dados seguros
    • Atualizações em tempo real
    • Auditoria
    • Backup automático
    • Banco de dados de contatos
    • Banco de dados de funcionários
    • Banco de dados do cliente
    • Bate-papo
    • Calendário de eventos
    • Captura de assinatura eletrônica
    • Captura de assinatura por celular
    • Cobrança e faturamento
    • Conciliação bancária
    • Contas de clientes
    • Controle de horas e despesas
    • Controle do acesso
    • Criação de diagramas
    • Custos do trabalho
    • Dados em tempo real
    • Drip marketing
    • Estimativas
    • Extração de dados
    • Filtragem de dados
    • Filtro de conteúdo
    • Formulários personalizados
    • Função de busca
    • GPS
    • Gerenciamento de faturas
    • Gestão da comunicação
    • Gestão de acordos de nível de serviço (SLA)
    • Gestão de atividades
    • Gestão de atribuições
    • Gestão de calendários
    • Gestão de e-mail marketing
    • Gestão de expedição
    • Gestão de funcionários
    • Gestão de impostos de vendas
    • Gestão de orçamentos
    • Gestão de pedidos de trabalho
    • Gestão de recibos
    • Gestão de reservas
    • Gestão de terceirização
    • Gestão de trabalhos
    • Gestão do fluxo de trabalho
    • Histórico de contatos
    • Histórico do cliente
    • Importação de dados
    • Indicador de disponibilidade
    • Integração da contabilidade
    • Integração de QuickBooks
    • Integração de SMS
    • Integração de cartão de crédito
    • Integração de e-mail
    • Integração de terceiros
    • Integração do celular
    • Interface para arrastar e soltar
    • Lembretes
    • Mapas geográficos
    • Marcação
    • Modelos personalizáveis
    • Monitoramento do progresso
    • Monitoramento em tempo real
    • Notas do projeto
    • Notificações automáticas
    • Notificações em tempo real
    • Notificações por e-mail
    • Pagamentos eletrônicos
    • Pagamentos parciais
    • Painel de atividades
    • Portal do cliente
    • Portal do funcionário
    • Processamento de cartões de crédito
    • Rastreamento da localização
    • Rastreamento de e-mails
    • Rastreamento de historial
    • Rastreamento de recomendações
    • Rastreamento de trabalho
    • Recebimento
    • Registro de auditoria
    • Relatórios de resumos
    • Relatórios em tempo real
    • Respondedores automáticos
    • Seguimento de status
    • Segurança de SSL
    • Sincronização de calendário com Google
    • Tarefas recorrentes
    • Visualização de dados
    • Várias localizações

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    Avaliações

    Classificação geral

    4,7 /5
    (2.492)
    Relação qualidade/preço
    4,7/5
    Recursos
    4,5/5
    Praticidade
    4,7/5
    Suporte ao cliente
    4,8/5

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    Exibindo 5 avaliações de 2.492
    Rayanne W.
    Classificação geral
    • Setor: Construção
    • Porte da empresa: 2-10 funcionários
    • Usado Diariamente durante Mais de dois anos
    • Fonte da avaliação

    Classificação geral

    • Relação qualidade/preço
    • Praticidade
    • Suporte ao cliente
    • Probabilidade de recomendação 10.0 /10

    EXCELLENT

    Avaliado em 28/08/2020

    Vantagens

    HCP is very easy to use and a very intuitive layout. When we tried ProjX360 and D-Tools SI, there was a HUGE initial setup required and a HUGE learning curve to figure out how to use the programs. Not HCP. Easy to use from Day 1 and it's quick and easy for new employees to learn.
    One of the best things is the customer service. It's top notch. They always solve the problem, even if they have to go research and get back to me the next day (and they actually DO get back to me). They also make it easy to contact them with a button on the bottom right of the screen. Other softwares I have to scour the internet trying to find out how to contact customer service.

    Desvantagens

    Would like to see more integrations and there are little things I would change here and there, but I know that's hard to do since the software covers so many different industries. A better way to pull reports would be especially good.

    Anthony S.
    Classificação geral
    • Setor: Construção
    • Porte da empresa: 2-10 funcionários
    • Usado Diariamente durante 6 a 12 meses
    • Fonte da avaliação

    Classificação geral

    • Relação qualidade/preço
    • Praticidade
    • Suporte ao cliente
    • Probabilidade de recomendação 10.0 /10

    Housecall Pro Pros & Cons

    Avaliado em 23/01/2021

    I am very happy with it. I came from Wintac. I was with Wintac for about 25 years and made the...

    I am very happy with it. I came from Wintac. I was with Wintac for about 25 years and made the switch to Housecall Pro and it has helped me with things Wintac was not capable of helping me with, like my online presence, getting more reviews, tracking how long employees take at jobs, etc.

    Vantagens

    Very easy to use, the user interface is clear, has mobile app, has desktop app, the company listens to its users and make updates to the software pretty quick. Has open API to a lot of 3rd party software and is open to having more. work orders are great

    Desvantagens

    Still building new features that are very important to have but not there yet, some important features are there but seems like not a lot of time was put into those features where more time might have been put in other less important features. Reporting does not dig deep enough. service agreements need work

    Paul D.
    Classificação geral
    • Setor: Construção
    • Porte da empresa: 2-10 funcionários
    • Usado Diariamente durante 6 a 12 meses
    • Fonte da avaliação

    Classificação geral

    • Relação qualidade/preço
    • Praticidade
    • Suporte ao cliente
    • Probabilidade de recomendação 0.0 /10

    Marginally useful for scheduling

    Avaliado em 05/09/2019

    Extremely disappointing. Huge mistake for us.

    Extremely disappointing. Huge mistake for us.

    Vantagens

    HCP is marginally useful for scheduling.

    Desvantagens

    1) No way to document when a client accepts your proposal, which means No CONTRACT. Even if your customer accepts your estimate, you have no documentation of such. This, of course, means that you do not have a contract with the customer, and you have no hope of being paid for the work you did. Kind of a huge problem.
    2) Inability to control alerts and messages to customers. It's either ON or OFF -Customers receive annoying alerts every single day you're on the job -at least a half-hour before you begin work...so like 6:30 every morning...Or, no alerts at all. That's your only choice
    3) Every interaction with Customer Support ends with "No you're not able to do that, but we'll forward this to our engineering team." Every single interaction. All of them end like this. Nothing is ever resolved -at least in our experience.
    4) The product development team keeps churning out more and more features to charge for -when the infrastructure of what they've already built is woefully lacking in usability.
    5) When a job takes more than one day to complete, there's an option to add what they call a Segment. You can add as many segments as you like for multiple-day jobs, but each successive segment is blank. So if you want your crews to know what their scope of work is -or if you want them to have access to the attachments you added -you have to re-attach and resubmit your scope of work for every single segment you add.
    6) I could go on and on -but I think my time would be better spent

    Resposta do Housecall Pro

    We would love it if you would reach out to the chat team and ask for a call to go over the features. It looks like we just need to go over them in better detail so you can get the most from them. We'd be happy to help you better utilize our software!

    Every time a customer approves or declines an estimate it shows up on the estimate details page.

    Customers can only receive 5 types of automated notifications:
    1. When a job or estimate is scheduled.
    2. When you press the "on my way" button
    3. When you press the "finish" button
    4. When payment is made (they receive a receipt via email)
    5. Any re-marketing emails or postcards that you (manually) set up

    You control the daily "on my way" and "finish" messages (you do not have to press them).

    When you create a new segment try "Copy to new segment" and all attachments will carry over.

    Lastly, our chat team forwards feature requests to development so they can be considered for work. It's the best path to being worked on.

    Justin J.
    Classificação geral
    • Setor: Construção
    • Porte da empresa: 2-10 funcionários
    • Usado Diariamente durante Mais de dois anos
    • Fonte da avaliação

    Classificação geral

    • Relação qualidade/preço
    • Praticidade
    • Suporte ao cliente
    • Probabilidade de recomendação 10.0 /10

    Great Software

    Avaliado em 17/02/2021

    Vantagens

    The user friendly interface, when it comes to using an all in one program for running a business, this is one of the best, it’s easy to use, very tech friendly for the guys in the field and customer service is great anytime I have any questions, I just send an email and get a response back very quickly. Would highly recommend to other companies.

    Desvantagens

    Our company uses it on IPads in the field and also on computers at the office, and what I felt could be improved upon is allowing certain features to be used on the app as well as the site version on desktop. Certain features and functions you can only do from the desktop.

    Ruben R.
    Classificação geral
    • Setor: Serviços meio ambientais
    • Porte da empresa: Profissional autônomo
    • Usado Diariamente durante Mais de dois anos
    • Fonte da avaliação

    Classificação geral

    • Relação qualidade/preço
    • Praticidade
    • Suporte ao cliente
    • Probabilidade de recomendação 8.0 /10

    Works great

    Avaliado em 19/12/2020

    Vantagens

    easy to use. mobile ready. sending invoices is easy . Seeing custumer text thru the mobile app helps out great

    Desvantagens

    Mobile app isnt the same as of desk to ...
    doesnt send out notification on recurring serves automatic
    .too expensive especailly of the off season lawn service. Winter of 2019 i had to cancel the software and came back i thinking paying a little more

    Exibindo 5 avaliações de 2.492 Leia todas as avaliações

    Perguntas frequentes sobre o Housecall Pro

    Abaixo estão algumas perguntas frequentes sobre o Housecall Pro.

    O Housecall Pro oferece os seguintes planos de pagamento:

    • A partir de: US$ 49,00/mês
    • Modelo de preços: Gratuito, Assinatura
    • Teste Grátis: Disponível

    START PLAN: $49/month billed annually - 1 User Features: Scheduling, Invoicing, Estimates + Reviews + Real-Time Dispatching + Mobile Payment Processing + Reporting + Google Calendar Integration + Customer Financing + HouseCall Customer Booking App + Email Support GROW PLAN: $109/month billed annually - 1-6 Users Features: All features from START PLAN + Online Booking + Employee Time Tracking + Unlimited Email Reminders + $0.86 Postcard Marketing + Company In-App Chat + QuickBooks Desktop & Online Integration + Live Chat Customer Support MANAGE PLAN: $199/month billed annually - 1-10 Users Features: All features from GROW PLAN + Customizable Reports + Employee GPS Map Tracking XL PLAN: Contact for pricing - 6 - 50 Users Features: All features from MANAGE PLAN + Advanced Reporting + Strategic Account Manager

    O Housecall Pro oferece os seguintes recursos:

    • Access control
    • Accounting integration
    • Activity dashboard
    • Activity management
    • Activity tracking
    • Alerts / escalation
    • Appointment reminders
    • Assignment management
    • Audit trail
    • Auditing
    • Auto-responders
    • Automatic backup
    • Automatic notifications
    • Automatic reminders
    • Availability indicator
    • Bank reconciliation
    • Billing & invoicing
    • Business analysis
    • Calendar management
    • Calendar sync with Google
    • Charting
    • Chat
    • Client portal
    • Communication management
    • Contact database
    • Contact history
    • Content filtering
    • Credit card integration
    • Credit card processing
    • Custom SMS notifications
    • Custom forms
    • Customer accounts
    • Customer database
    • Customer history
    • Customer postcard marketing
    • Customer tagging
    • Customizable templates
    • Dashboard with business stats
    • Data extraction
    • Data filtering
    • Data import
    • Data visualization
    • Dispatch management
    • Drag & drop interface
    • Drip email marketing
    • Electronic payments
    • Electronic signature capture
    • Email integration
    • Email marketing automation
    • Email notifications
    • Email receipts
    • Email tracking
    • Employee database
    • Employee management
    • Employee portal
    • Estimating
    • Event calendar
    • GPS
    • GPS & time tracking
    • Geographic maps
    • Google calendar integration
    • History tracking
    • Instapay
    • Invoice management
    • Job costing
    • Job management
    • Job scheduling
    • Job tracking
    • Mobile alerts
    • Mobile integration
    • Mobile signature capture
    • Multi-location
    • Online booking
    • Partial payments
    • Payment processing
    • Progress tracking
    • Project notes
    • QuickBooks integration
    • Quote management
    • Real time data
    • Real time monitoring
    • Real time notifications
    • Real time reporting
    • Real time updates
    • Receiving
    • Recurring jobs
    • Referral tracking
    • SLA management
    • SMS integration
    • SSL security
    • Sales tax management
    • Search functionality
    • Secure data storage
    • Status tracking
    • Subcontractor management
    • Summary reports
    • Technician management
    • Third party integration
    • Time & expense tracking
    • Tracking features
    • User activity monitoring
    • Work Order management
    • Work history
    • Workflow management

    Os clientes habituais do Housecall Pro são:

    Pequenas empresas, Autônomos, Empresas de médio porte

    O Housecall Pro está nos seguintes idiomas:

    Inglês

    O Housecall Pro é compatível com os seguintes dispositivos:

    Android, iPhone, iPad

    O Housecall Pro se integra com os seguintes aplicativos:

    Chekkit, Mailchimp, Mixpanel, NiceJob, QuickBooks Online, QuickBooks Online, QuickBooks Online Advanced, SendGrid, Twilio, magicplan

    O Housecall Pro oferece as seguintes opções de suporte:

    Fórum, Suporte online, Suporte por telefone, Tutoriais em vídeo, Base de conhecimento

    Categorias relacionadas

    Veja todas as categorias de software encontradas para Housecall Pro.