Smartsupp Live Chat
O Smartsupp é um bate-papo gratuito em tempo real com registro de visitantes.
4,7 /5 (238 avaliações) Escreva uma avaliação!Resumo do Smartsupp Live Chat
O que é o Smartsupp Live Chat?
O bate-papo ao vivo do Smartsupp permite iniciar uma conversa pessoal com os visitantes do site e transformá-los em clientes satisfeitos.
O Smartsupp é um dos mais populares bate-papos ao vivo, com 54.000 usuários ativos em todo o mundo. Aproveite os recursos avançados, como mensagens automáticas, gravação de visitantes ou estatísticas detalhadas.
Seus clientes estão navegando no seu site agora. Crie uma conta GRATUITA PARA SEMPRE e comece a conversar com eles hoje.
Resumo do Smartsupp Live Chat
Preços
Opções de preços
Recursos do Smartsupp Live Chat
Mídias
Smartsupp Live Chat - Avaliações
Smartsupp Live Chat - Avaliações
GREAT WEB CHAT
We have been with them for 2 years and the service satisfies us.
3 in 1 program - it's great if it's possible with you
The program is well-worked intuitive as well as simple to use and in settings, anyone who has ever been in contact with these types of programs will be able to handle it without any problem. However, I would like to ask you about the possibilities and future integration in this program ????. That is why I will ask the question as in the title of the opinion. Is it possible for Smartsupp live chat to have additional calling options, e.g. callpage.io, we also have it in use, and pop-up messages, now marketing number 1, it works well with us. That is why we would like to have such a platform so that everything is in one place so as not to litter the website and not slow down the operation on the web. ??
Important for my business
Unreliable
Great when it works
Constant uncommunicated changes to how stuff works
Contact increment
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GREAT WEB CHAT
Vantagens
Low prices, good customer support, video recording on the site.
Desvantagens
Missing the possibility to send attachments or more integration with the cms (example prestashop)
Resposta do Smartsupp
Hello, Luca, thanks a lot for your review. We are glad you have been with us for 2 years now and we hear your concerns.
The file-sharing option will be ready in the new chat widget, which should be out this month. You can read more about what new chat widget brings here: www.smartsupp.com/blog/new-smartsupp-widget/
We became an official partner of prestashop and the integration is available. You can find it here: https://www.smartsupp.com/help/#integrations
All the best, Michaela
O Smartsupp é um bate-papo gratuito em tempo real com registro de visitantes.
3 in 1 program - it's great if it's possible with you
The program is well-worked intuitive as well as simple to use and in settings, anyone who has ever been in contact with these types of programs will be able to handle it without any problem. However, I would like to ask you about the possibilities and future integration in this program ????. That is why I will ask the question as in the title of the opinion. Is it possible for Smartsupp live chat to have additional calling options, e.g. callpage.io, we also have it in use, and pop-up messages, now marketing number 1, it works well with us. That is why we would like to have such a platform so that everything is in one place so as not to litter the website and not slow down the operation on the web. ??
Vantagens
I like statistics, customer search image, it gives us the opportunity to improve our ads and in particular the information that the customer needs about a given production so that he can read in detail and know what he is buying.
Desvantagens
Everything is fine and I have no objections to the program and its work.
Resposta do Smartsupp
Hello, Krystian, thank you very much for your positive review!
Currently we are not planning to add any calling options to Smartsupp, because we believe you are able to help your customers more effectively via chat, using screenshots and links.
Regarding the pop-up messages, you can use our automatic messages: https://www.smartsupp.com/help/automatic-messages/.
Currently, they open the whole chat window, but in the new chat widget they will show up as pop-up messages, you can see the example in this article and read some more about the new widget: https://www.smartsupp.com/blog/new-smartsupp-widget/
All the best, Michaela
O Smartsupp é um bate-papo gratuito em tempo real com registro de visitantes.
Important for my business
Vantagens
All the features are useful for our guest communications
Desvantagens
Nothing bad about this product. Easy to use
O Smartsupp é um bate-papo gratuito em tempo real com registro de visitantes.
Unreliable
Great when it works
Constant uncommunicated changes to how stuff works
Vantagens
Imagine, that you open your website one day and the chat has changed.
The functionalities have changed, so that everything works different.
The email notifications have changed and are sent from a different email address. You lose a couple of days until you realize what has happened.
Smartsupp has changed stuff in the past without notice, but in Oct 2020, they just replaced the whole product for a clone of the competition without any warning.
The fact that you can't rely on anything is the main issue. Otherwise, the price is affordable and if you don't need support (a bot would probably do a better job of helping with anything).
If you don't like an unreliable product without efficient support, look elsewhere.
Desvantagens
Unreliable
Rigid and hard to adjust behavior
O Smartsupp é um bate-papo gratuito em tempo real com registro de visitantes.
Contact increment
Vantagens
The application facilitates contact with the customer and increases quality as it allows you to know at the moment what the customer is seeing
Desvantagens
The app on the mobile phone should notify the entry of a customer on the website
O Smartsupp é um bate-papo gratuito em tempo real com registro de visitantes.
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Preço do Smartsupp Live Chat
Preço do Smartsupp Live Chat
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Recursos do Smartsupp Live Chat
Recursos do Smartsupp Live Chat
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Categorias
Categorias
Perguntas frequentes sobre o Smartsupp Live Chat
Perguntas frequentes sobre o Smartsupp Live Chat
Abaixo estão algumas perguntas frequentes sobre o Smartsupp Live Chat.
P: Que tipo de planos o Smartsupp Live Chat oferece?
O Smartsupp Live Chat oferece os seguintes planos de pagamento:
A partir de: US$ 0,00/mês
Modelo de preços: Gratuito, Assinatura
Teste Grátis: Disponível
P: Quais são os principais recursos do Smartsupp Live Chat?
Não temos informações sobre os recursos do Smartsupp Live Chat.
P: Quem costuma usar o Smartsupp Live Chat?
Os clientes habituais do Smartsupp Live Chat são:
Pequenas empresas, Grandes empresas, Administrações públicas, Sem fins lucrativos, Autônomos, Empresas de médio porte
P: Em que idioma o Smartsupp Live Chat está?
O Smartsupp Live Chat está nos seguintes idiomas:
Alemão, Checo, Danês, Espanhol, Francês, Holandês, Húngaro, Inglês, Italiano, Polonês, Russo
P: O Smartsupp Live Chat é compatível com disponíveis móveis?
O Smartsupp Live Chat é compatível com os seguintes dispositivos:
Android, iPhone, iPad
P: O Smartsupp Live Chat se integra com quais outros aplicativos?
O Smartsupp Live Chat se integra com os seguintes aplicativos:
BigCommerce, Joomla, Logicbox, SITE123, Shopify, Unbounce, Weebly, Wix, Wordpress, iPresso
P: Que nível de suporte o Smartsupp Live Chat oferece?
O Smartsupp Live Chat oferece as seguintes opções de suporte:
Suporte online, FAQs, Base de conhecimento
We have been with them for 2 years and the service satisfies us.