Inspectlet

Inspectlet

Heatmaps and Session Recording Analytics

4,1/5 (25 avaliações)

Resumo do Inspectlet

O que é o Inspectlet?

Inspectlet records videos of your visitors as they use your site, allowing you to see everything they do. See every mouse movement, scroll, click, and keypress on your site.

Discover where visitors are getting confused on your site and what's getting their attention. Start to understand their mindset and increase your conversion rate!

Resumo do Inspectlet

Preços

A partir de
N/A

Opções de preços

Teste Grátis
Gratuito
Licença única
Assinatura
Relação qualidade/preço

Inspectlet offers free plans for life with no credit card required! If you want to record more sessions or have more functionality that what our free plan offers, you can upgrade at any time. Although we don't require an annual commitment, we will offer discounts to those who are willing to make the commitment.


Recursos do Inspectlet

Dispositivos
Porte da empresa
P M G
Mercados
Ásia, Austrália, Brasil, Canadá, China e outros 5, Europa, Alemanha, Índia, Japão, América Latina
Idiomas
Inglês

Capturas de tela

Captura de tela do Inspectlet: tour-screencap
Captura de tela do Inspectlet: tour-screencap Captura de tela do Inspectlet: dashblue Captura de tela do Inspectlet: heatmap

Inspectlet - Avaliações

Inspectlet - Avaliações

Classificação geral
4,1
/
5
Excelente
10

Muito bom
9

Regular
5

Ruim
1

Péssimo
0

Relação qualidade/preço
3,8
Recursos
4,3
Praticidade
4,2
Suporte ao cliente
3,8
76% dos usuários recomendam este app
Panneer S.

The best of analytics - Great Visual representer

The benefits you derive through Inspectlet is unimaginable you can actually feel the user interaction and identify the areas where we can keep important elements of a website.


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Clay A.

The absolute best way to see what your customer sees

I just love the insight it gives me. You can learn so much watching over the shoulder of a user that is using your product. You can see when they are confused what to do next, you can see when they try to click on things that aren't clickable, you can even see errors they encounter. Inspectlet allows you to do this without the user ever knowing. I do believe sensitive data is scrubbed so you can't watch somebody enter CC info for example so it does seem secure.


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Avaliador Verificado

very disappointing


Traduzir com Google
Hamza A.

Inspectlet is best option to track my website state and online error on it.

Inspectlet is the best way to get my website actively by monthly or yearly. Inspectlet provides the event option to describe all links by name so that is very helpful to my website reports.


Traduzir com Google
Sam Z.

Good tool to monitor your website


Traduzir com Google
Panneer S.
Setor: Gestão da educação
Porte da empresa: 2-10 funcionários
Traduzido para o Português

The best of analytics - Great Visual representer

Usado Diariamente durante Mais de um ano
Avaliado em 22/03/2019
Fonte da avaliação: GetApp

The benefits you derive through Inspectlet is unimaginable you can actually feel the user interaction and identify the areas where we can keep important elements of a website.

Vantagens

Inspectlet is the future of analytics, The best about Inspectlet it gives as the visual interpretation of how user is interacting with the website, where he is focusing more with the heat map, almost every session gives a good understanding about the website.

Desvantagens

The least about Inspectlet,when it records user sessions, the same sessions is stored in multiple files so to view and understand it's bit complex.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Clay A.
Setor: Hotelaria
Porte da empresa: 2-10 funcionários
Traduzido para o Português

The absolute best way to see what your customer sees

Usado Mensal durante Mais de um ano
Avaliado em 10/09/2019
Fonte da avaliação: Capterra

I just love the insight it gives me. You can learn so much watching over the shoulder of a user that is using your product. You can see when they are confused what to do next, you can see when they try to click on things that aren't clickable, you can even see errors they encounter. Inspectlet allows you to do this without the user ever knowing. I do believe sensitive data is scrubbed so you can't watch somebody enter CC info for example so it does seem secure.

Vantagens

Inspectlet has been so valuable for me so far to help me know what issues my customers are running into with our reservation system. All I had to do was paste a piece of code onto my website (wordpress has plugins for this.. or use Google scripts manager). Once I did that, I just log in to my dashboard occassionally and there will be a whole list of screen recordings from all my recent guests. I just click on a recording to watch their screen and watch their mouse to see what they try to click on and overall the experience they have. I have been able to make our reservation system work much better by watching to see what pain points the users encounter. For example, when clicking on the date range input that displays the calendar so they can select a date range, I saw that many people were trying to click on the calendar icon next to the input and nothing was happening. I have not fixed that so that when the calendar icon is clicked, the calendar is displayed like they are expecting. It is little things like this that I have realized through watching inspectlet recordings could make my guests experience more seamless. I highly recommend inspectlet to allow you to "watch over the should" of your customers to see what problems they run into that you would otherwise never find out about.

Desvantagens

The screen recordings are actually a video, i believe they just record where their mouse is and where they click and when they scroll and so forth, and then when they play back the recording, they just re-display the page and do all the things the user did. I'm sure this is MUCH more efficient that storing video files, but it does lead to some of the recordings not being exactly 100% as the customer saw things. But it still gives me a good idea. Video would be way to data intensive and there would be no way there could be a free tier of this service.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Avaliador Verificado
Setor: Serviços e tecnologia da informação
Porte da empresa: 2-10 funcionários
Traduzido para o Português

very disappointing

Usado Semanal durante 6 a 12 meses
Avaliado em 23/01/2020
Fonte da avaliação: GetApp

Vantagens

I would like their features even they even worked

Desvantagens

Costumer Support is absolutely awful. They only accept e-mail (no telephone available), and they take days to reply. Also, the product has many serious glitches: a problem that video recordings just didn't work / freeze everytime I tried to watch some parts of them, and then, after some months, it just stopped working. We tried to do some very important A/B Testing and it was just not working. Customer support took ages to reply, and when they did, was to say something as stupid as "the problem must be your js snippet". Seriously? We were using the platform for almost a year, it then stoped working, and was our instalation fault? We lost valuable time and money while paying for a product that doesn't even work and trying to fix some of their problems by our own. People were calling us fools for having decided on this product over all their competitors just to be treated like idiots by their team. Very disappointing!

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 1.0/10

Hamza A.
Setor: Hotelaria
Porte da empresa: 13-50 funcionários
Traduzido para o Português

Inspectlet is best option to track my website state and online error on it.

Usado Diariamente durante 6 a 12 meses
Avaliado em 06/02/2020
Fonte da avaliação: GetApp

Inspectlet is the best way to get my website actively by monthly or yearly. Inspectlet provides the event option to describe all links by name so that is very helpful to my website reports.

Vantagens

Inspectlet is a way to track audience activity on our website.
This procedure to help me the correct error on our website who faced users on it.
Inspectlet provides multiple options to track the audience like Country, Browser, Time and very important to saved all activity the use like video.

Desvantagens

I personly not like the view on the dashboard and video listing they are not user-friendly.
Inspectlet is much costly for new user and new website holder

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Sam Z.
Setor: Hotelaria
Porte da empresa: 13-50 funcionários
Traduzido para o Português

Good tool to monitor your website

Usado Diariamente durante Mais de dois anos
Avaliado em 15/11/2018
Fonte da avaliação: GetApp

Vantagens

The company I am working they have many websites and its very difficult to find where the user-facing issue, I have fixed many design issue using Inspectlet, it is easy to use and also it's very useful for visitor activity monitoring.

Desvantagens

the searching filter is difficult because some time tags are not working properly, also it pricing is high if you have more then 3 websites.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 8.0/10

Recomendação do usuário
7,2/10
Baseado em 25 usuários
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Preço do Inspectlet

Preço do Inspectlet

A partir de
N/A
Teste Grátis
Gratuito
Licença única
Assinatura
Relação qualidade/preço

Inspectlet offers free plans for life with no credit card required! If you want to record more sessions or have more functionality that what our free plan offers, you can upgrade at any time. Although we don't require an annual commitment, we will offer discounts to those who are willing to make the commitment.

Inspectlet offers free plans for life with no credit card required! If you want to record more sessions or have more functionality that what our free plan offers, you can upgrade at any time. Although we don't require an annual commitment, we will offer discounts to those who are willing to make the commitment.

Relação qualidade/preço
3,8/5
Baseado em 25 usuários
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Recursos do Inspectlet

Recursos do Inspectlet

API
Análise de dados em tempo real
Análise de dados preditiva
Análise de dados visual
Análise de tendências
Business Intelligence
Criação de diagramas
Criação de painel
Criação de relatórios personalizável
Dados em tempo real
Ferramentas de colaboração
Filtragem de dados
Geração pontual de relatórios
Importação/exportação de dados
Integração de terceiros
Interface para arrastar e soltar
Monitoramento
Painel de atividades
Relatórios e estatística
Visualização de dados
Recursos
4,3/5
Baseado em 25 usuários
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Categorias

Mais informações sobre Inspectlet

Mais informações sobre Inspectlet

Principais recursos do Inspectlet

  • Deep Integration with Other Analytics Services
  • Enterprise Grade Support
  • Eye-Tracking Heatmaps
  • Flawless Form Analytics
  • Mobile Recording and Tracking
  • Powerful Conversion Funnel Analysis
  • REST Reporting API
  • Seamless AJAX and Single Page App Support
  • Session Recording and Visitor Playback
  • Target Users Through Various Options
  • User and Visit-level Tagging Controls

Vantagens

Learn priceless information from observing your potential customers. See exactly what users are looking for and how they use your site. Understand their mindset and increase your conversion rate. Discover where visitors are getting confused on your site and what's getting their attention.

Perguntas frequentes sobre o Inspectlet

Perguntas frequentes sobre o Inspectlet

Abaixo estão algumas perguntas frequentes sobre o Inspectlet.

P: Que tipo de planos o Inspectlet oferece?

O Inspectlet oferece os seguintes planos de pagamento:

Modelo de preços: Gratuito, Licença única, Assinatura

Teste Grátis: Disponível

Inspectlet offers free plans for life with no credit card required! If you want to record more sessions or have more functionality that what our free plan offers, you can upgrade at any time. Although we don't require an annual commitment, we will offer discounts to those who are willing to make the commitment.

P: Quais são os principais recursos do Inspectlet?

O Inspectlet oferece os seguintes recursos:

  • Deep Integration with Other Analytics Services
  • Enterprise Grade Support
  • Eye-Tracking Heatmaps
  • Flawless Form Analytics
  • Mobile Recording and Tracking
  • Powerful Conversion Funnel Analysis
  • REST Reporting API
  • Seamless AJAX and Single Page App Support
  • Session Recording and Visitor Playback
  • Target Users Through Various Options
  • User and Visit-level Tagging Controls

P: Quem costuma usar o Inspectlet?

Os clientes habituais do Inspectlet são:

Autônomos, Grandes empresas, Empresas de médio porte, Sem fins lucrativos, Administrações públicas, Pequenas empresas

P: Em que idioma o Inspectlet está?

O Inspectlet está nos seguintes idiomas:

Inglês

P: Que tipo de planos o Inspectlet oferece?

O Inspectlet tem os seguintes planos de preços:

Gratuito, Licença única, Assinatura

P: O Inspectlet é compatível com disponíveis móveis?

Não temos informações sobre os dispositivos compatíveis com o Inspectlet.

P: O Inspectlet se integra com quais outros aplicativos?

O Inspectlet se integra com os seguintes aplicativos:

Darwin Pricing, Omniconvert, Optimizely, Rippling, SITE123, TalentLMS

P: Que nível de suporte o Inspectlet oferece?

O Inspectlet oferece as seguintes opções de suporte:

FAQs, Base de conhecimento, Suporte online, Suporte por telefone