Sobre o Chargify
O Chargify é uma plataforma de gerenciamento de faturamento e assinaturas recorrentes projetada para empresas com base em assinaturas. Ele visa eliminar o gargalo do faturamento, fornecendo ferramentas como gerenciamento de ofertas, faturamento recorrente, retenção de receitas, análise, integrações de terceiros e muito mais.
No centro da plataforma do Chargify, há um mecanismo que fornece mais de 100.000 cenários únicos de cobrança recorrente prontos para uso. Sem escrever código de cobrança personalizado, as empresas podem lançar produtos rapidamente, com cobrança precisa e experimentar modelos de preços para otimizar receitas recorrentes.
Além de lidar com faturamento, o Chargify gerencia todo o ciclo de vida do cliente. Com o Chargify cuidando do processo de assinatura, as empresas podem gerar receitas, prestar um melhor atendimento ao cliente, reter clientes e monitorar todas as métricas relacionadas eliminando a necessidade de soluções personalizadas e várias ferramentas de terceiros.
Preços a partir de:
Sem informação do fornecedor
- Versão gratuita
- Teste Grátis
- Assinatura
5 principais alternativas ao Chargify
Consumidores típicos
- Autônomos
- Pequenas empresas (2-50)
- Médias empresas (51-500)
- Grandes empresas (500 ou mais)
Implantação
- Baseado na nuvem
- Instalação local
Mercados
Austrália, Canadá, Estados Unidos, Reino Unido
Idiomas
inglês
Preços a partir de:
Sem informação do fornecedor
- Versão gratuita
- Teste Grátis
- Assinatura
5 principais alternativas ao Chargify
Imagens
Recursos
Total de recursos do Chargify: 41
Alternativas
Stripe
Authorize.Net
Google Analytics 360
Zoho Books
Avaliações
Já tem o Chargify?
Ajude os compradores de software! As avaliações de programas ajudam outras pessoas a tomarem melhores decisões.
- Setor: Internet
- Porte da empresa: 2 - 10 funcionários
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
Great and easy to use tool for billing
Avaliado em 08/09/2015
Chargify serves as our billing software for our company. I love it! It gives us a handy, intuitive...
Chargify serves as our billing software for our company. I love it! It gives us a handy, intuitive way to track payments for our customers, allowing us to better serve them overall.
Vantagens
Roll-over invoices for those who don't pay a previous month (whether on purpose or by accident) is REALLY helpful. It allows us to make sure we're not losing money from month to month, and helps to keep customers accountable to pay what they've agreed to pay. Along those lines, it's super beneficial to have a way to track (in as great a detail as desired) a person's billing history to be able to verify and better handle what can otherwise be frustrating conversations with customers.
Desvantagens
Sometimes it can be confusing when adding in check payments to keep track of where they come from. Perhaps a helpful reminder when adding in a check payment saying something along the lines of, "Hey! Looks like you didn't write a note here -- you might want to, just for future reference."
Resposta do Chargify
Thanks Matthew for the positive feedback!
- Setor: Internet
- Porte da empresa: Profissional autônomo
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Robust system, particularly for API usage
Avaliado em 12/02/2019
We came from a competing service where the tech support had devolved. We needed an API that was...
We came from a competing service where the tech support had devolved. We needed an API that was robust enough to let us convert our existing payment system quickly, which Chargify's did. The customer service and tech support along the way has been excellent. As PCI compliance became more rigorous, we moved to using their hosted public payment pages, which allows us to reduce/remove PCI compliance on our side. However, the public pages do come with some limitations in that customizing them requires knowledge of CSS and Javascript to control various elements. Overall, however, our transition to, and continued use of Chargify has been a great experience and I would recommend them to anyone looking for a merchant account payment processor.
Vantagens
- API functions to handle almost any processing request you can think of
- Great tech support (actual knowledgeable techs, not script-readers)
- System uptime seems stable and reliable
- Hosted public payment pages helps reduce PCI compliance requirements
Desvantagens
- Cost is a bit on the high side, but not outside the realm of its competition.
- Geared strongly for recurring payments, lacking easy single-charge functions (in particular, scheduling a single charge on the future date).
- Customizing the public payment pages could be easier with options to display/hide various components instead of relying on merchant to create CSS/Javascript to control them.
- ACH support limited to only a couple of merchant account providers. In our case, this requires us to use a separate e-check payment processor, resulting it maintaining two distinct payment processes on our side.
Resposta do Chargify
We're glad that your experience with Chargify has been a great experience & appreciate the review. We are always looking to improve our service & value this feedback when prioritizing updates!
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 6.0 /10
Too Expensive for what they deliver
Avaliado em 15/09/2019
It has served it's purpose for being a quick start for recurring billing, but the cost is too great...
It has served it's purpose for being a quick start for recurring billing, but the cost is too great to be a long term solution. The team are great and super responsive in answering my questions asap.
Vantagens
The advanced recurring billing options for stacking (or not) coupons and discounts, ability to grandfather pricing, and the support team are fantastic.
Desvantagens
Every plan is a new subscription to be manually created. We use their hosted signup form and have to create 1:1 for every product in the catalog - too hard. Can't customise the css of the statement.
Razões para mudar para o Chargify
Looked for NZ currency and Xero integration- Setor: Publicidade e marketing
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 5.0 /10
Great Product, Don't Give a Hoot About Customers
Avaliado em 10/09/2019
We've been (sadly) a long-time user of Chargify. Eventually, we will switch to just using native...
We've been (sadly) a long-time user of Chargify. Eventually, we will switch to just using native Stripe. Chargify is just a GUI on top of native Stripe and native Stripe has come a long way over the last few years.
Anyway, Chargify got new leadership a few years ago. Their CEO told me via email and on the phone that they would not raise our prices without an adequate heads-up. Well, they did. And they raised them by 10x (TEN!!!) with one month's notice. As a consolation, they gave me $20/month off. Thanks for being so damn generous with your long-time users.
They justified it by saying their development costs have soared as they've worked to develop new and rather poorly rolled out new features that aren't as good as other tools. For example, their analytics is absolute garbage.
To make matters worse: Just recently, there was a BIG bug as they switched their API calls to Stripe where Chargify was calling the ORIGINAL card a user signed up with as opposed to the default one in Chargify. We notified them about this in late August and they passed the buck to Stripe. Well, it was NOT Stripe's fault.
After a lot more back and forth emails, they finally admitted that this was on their end and fixed the bug. But that's after we've had to process thousands of dollars in refunds.
STAY AWAY. Use Native Stripe. Chargify is a rip off.
Vantagens
- Ease of Use
- Dunning management
- Filtering of data
Desvantagens
- Raise Prices 10x on Customers
- Buggy
- Analytics
- Support
- They don't care about their customers
- As you grow, their logic of how they handle Products/Coupons is really, really poorly designed.
- Setor: Roupa e moda
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 7.0 /10
Chargify is great if you need to customize
Avaliado em 19/02/2019
Vantagens
We are grandfathered into older pricing which is amazing. It's less expensive than many other rebilling platforms.
It is easy for a developer to customize to your businesses needs. It's a simple program and not a one size fits all approach.
Desvantagens
The dashboard isn't accurate and there's a discrepancy between the main dashboard KPIs and the insights. The data isn't populating correctly and it throws off the numbers. Doesn't take into account certain things like when someone pauses, cancels and is reactivated, etc.
No paypal option if you choose Stripe bc they only allow for one payment gateway.
Resposta do Chargify
Thank you for your review! The discrepancy you are seeing in the dashboards is feedback we have received before. Currently, the two graphs show different things (one is cash, the other is a billing based view of revenue). Our team has developed a detailed plan to fix this issue. Feel free to contact us at [email protected] or 1-800-401-2412, if you have more questions on this matter.
Perguntas frequentes sobre o Chargify
Abaixo estão algumas perguntas frequentes sobre o Chargify.P: Que tipo de planos o Chargify oferece?
O Chargify oferece os seguintes planos de pagamento:
- A partir de:
- Modelo de preços: Assinatura
- Avaliação gratuita: Disponível
P: Quem costuma usar o Chargify?
Os clientes habituais do Chargify são:
Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000
P: Em que idioma o Chargify está?
O Chargify está nos seguintes idiomas:
inglês
P: O Chargify é compatível com dispositivos móveis?
O Chargify é compatível com os seguintes dispositivos:
P: O Chargify se integra com quais outros aplicativos?
O Chargify se integra com os seguintes aplicativos:
Ambassador, Amity, Authorize.Net, Baremetrics, Braintree, ChartMogul, ClickDesk, Drip, Formstack Forms, Geckoboard, INinbox, Jotform, Klipfolio, LeadDyno, Leadpages, LeadsBridge, Leftronic, Mailchimp, PayPal, Pipeliner CRM, QuickBooks Online Advanced, Quickbooks Online, Salesforce Sales Cloud, Shopify, Stripe, Twilio, WebMerge, WordPress, Workato, Wufoo, Xero, Zapier, Zendesk Suite
P: Que nível de suporte o Chargify oferece?
O Chargify oferece as seguintes opções de suporte:
Email/Help Desk, FAQs/Fórum, Base de conhecimento, Suporte por telefone, Assistência 24/7, Bate-papo
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