Chargify

Chargify

Recurring billing and subscription management

4.5/5 (69 avaliações)

Resumo do Chargify

Chargify is a recurring billing and subscription management platform designed for subscription-based businesses which aims to end the billing bottleneck by providing tools such as offer management, recurring billing, revenue retention, analytics, third party integrations, and more.

At the center of Chargify’s platform is an engine that powers over 100,000 unique recurring billing scenarios ‘out of the box.’ Without writing custom billing code, businesses can launch products quickly, with accurate billing, and experiment with pricing models to optimize recurring revenue.

Beyond billing, Chargify manages the entire customer lifecycle. With Chargify at the core of the subscription process, businesses can generate revenue, provide an enhanced customer service, retain customers, and track all of the associated metrics—eliminating the need for custom solutions and numerous third-party tools.

Preços

A partir de
N/A
Opções de preços
Avaliação gratuita
Assinatura
Relação qualidade/preço

Dispositivos

Porte da empresa

P
M
G

Mercados

Austrália, Canadá, Europa, América Latina, Reino Unido, Estados Unidos

Idiomas

Inglês

Chargify - Avaliações

Classificação geral
4.5/5
94% avaliações positivas
40
Excelente
25
Muito bom
2
Média
1
Ruim
1
Péssimo
Avaliador Verificado
Traduzir com Google

Robust system, particularly for API usage

Usado Diariamente durante Mais de dois anos
Avaliado em 12/02/2019
Fonte da avaliação: Capterra

We came from a competing service where the tech support had devolved. We needed an API that was robust enough to let us convert our existing payment system quickly, which Chargify's did. The customer service and tech support along the way has been excellent. As PCI compliance became more rigorous, we moved to using their hosted public payment pages, which allows us to reduce/remove PCI compliance on our side. However, the public pages do come with some limitations in that customizing them requires knowledge of CSS and Javascript to control various elements. Overall, however, our transition to, and continued use of Chargify has been a great experience and I would recommend them to anyone looking for a merchant account payment processor.

Vantagens

- API functions to handle almost any processing request you can think of
- Great tech support (actual knowledgeable techs, not script-readers)
- System uptime seems stable and reliable
- Hosted public payment pages helps reduce PCI compliance requirements

Desvantagens

- Cost is a bit on the high side, but not outside the realm of its competition.
- Geared strongly for recurring payments, lacking easy single-charge functions (in particular, scheduling a single charge on the future date).
- Customizing the public payment pages could be easier with options to display/hide various components instead of relying on merchant to create CSS/Javascript to control them.
- ACH support limited to only a couple of merchant account providers. In our case, this requires us to use a separate e-check payment processor, resulting it maintaining two distinct payment processes on our side.

Resposta do Chargify

We're glad that your experience with Chargify has been a great experience & appreciate the review. We are always looking to improve our service & value this feedback when prioritizing updates!

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

9.0/10
Avaliador Verificado
Traduzir com Google

Chargify is great if you need to customize

Usado Diariamente durante Mais de dois anos
Avaliado em 19/02/2019
Fonte da avaliação: Capterra

Vantagens

We are grandfathered into older pricing which is amazing. It's less expensive than many other rebilling platforms.

It is easy for a developer to customize to your businesses needs. It's a simple program and not a one size fits all approach.

Desvantagens

The dashboard isn't accurate and there's a discrepancy between the main dashboard KPIs and the insights. The data isn't populating correctly and it throws off the numbers. Doesn't take into account certain things like when someone pauses, cancels and is reactivated, etc.

No paypal option if you choose Stripe bc they only allow for one payment gateway.

Resposta do Chargify

Thank you for your review! The discrepancy you are seeing in the dashboards is feedback we have received before. Currently, the two graphs show different things (one is cash, the other is a billing based view of revenue). Our team has developed a detailed plan to fix this issue. Feel free to contact us at [email protected] or 1-800-401-2412, if you have more questions on this matter.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

7.0/10
Sandra J.
Traduzir com Google

Great product. Easy to setup and use.

Usado Diariamente durante Mais de dois anos
Avaliado em 15/02/2019
Fonte da avaliação: Capterra

We have a self-serve SAAS service and Chargify helps us automate the charging and statements as well as providing customers with a way to manage their information, plan choices and payment details.

Vantagens

Chargify is a great product. Great for smaller business. I like that it's fairly simple and intuitive for setup and use. The UI is great and easy to navigate. Support are very responsive and friendly. They take initiative to help and advise customers through developments in subscription charging and often introduce useful new features to the tool. Always striving to improve. API is good too.

Desvantagens

Some of the framework introduces complexities and complications. I've struggled a bit manging customers using invoice billing and also having customers manage information, statements etc in the billing portal. Though there are workarounds for any issues it can, occasionally, make things a little fiddly.

Detalhamento da qualificação

Praticidade
Suporte ao cliente

Probabilidade de recomendação

8.0/10
Justin P.
Traduzir com Google

A rock solid billing platform lacking just a few search related features.

Usado Diariamente durante Mais de um ano
Avaliado em 19/02/2019
Fonte da avaliação: Capterra

Solid and extensible, which is what we wanted, but plenty of room for improvement in admin, search, and reporting areas.

Vantagens

The platform is fully featured as far meeting as our needs for recurring annual billing for software licenses. It has a fast interface, the API is solid for website related coding, and the

Desvantagens

The admin area is lacking in features. No real ability to generate custom reports, though they have some details reports but the drill down is limited. The search/filter capabilities are poor in most screens. They recently added a global search ability, which is handy for simple account related detail, but presents only a short list, and can only select one account each time, so no good for bulk searches. The main list screens for transactions and subscriptions is severely lacking in searchable parameters. For example, searching transactions exposes only date range and a type. No other transaction data is available to search against. This lack of back end admin features appears in other areas too, such as the web hooks panel.

Detalhamento da qualificação

Praticidade
Suporte ao cliente

Probabilidade de recomendação

7.0/10
Megan S.
Traduzir com Google

Hands down best product on the market.

Usado Diariamente durante Mais de um ano
Avaliado em 10/07/2018
Fonte da avaliação: Capterra

The easiest billing software that I've come across. And I've encountered many.

Vantagens

Above all else, their instant online CHAT SUPPORT should be an industry standard. I have had some crazy, custom expert level scenarios with which I have tried to "stump the chump", and every time, they have not only helped me come up with a great solution, but walk me through how to implement it.

Their support staff have real personalities, you can actually feel the ownership they have for the product when they assist you in the areas of the software that you need help with. They are fun, and professional at the same time.

A client came to me with this already in place, and I'll recommend them to every client I have who needs this software, all day, every day.

Desvantagens

Since there is a 100 character limit that I must fill, I'll just sit here and type whatever comes to mind. There isn't one con. Wait. Maybe one.

Nope. Can't think of it.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

10.0/10

Preço do Chargify

A partir de
N/A
Opções de preços
Avaliação gratuita
Assinatura
Relação qualidade/preço

Contact Chargify sales for pricing information.

Recursos do Chargify

  • API
  • Análise financeira
  • Cobrança e faturamento
  • Gerenciamento de faturas
  • Integração da contabilidade
  • Integração de terceiros
  • Múltiplas moedas
  • Pagamentos eletrônicos
  • Processamento de faturas
  • Relatórios e estatística

  • Controle de despesas
  • Criação de relatórios personalizável
  • Dados em tempo real
  • Gestão da contabilidade
  • Gestão de conformidade
  • Gestão do fluxo de trabalho
  • Importação/exportação de dados
  • Notificações automáticas
  • Painel de atividades
  • Recebimento

Mais informações sobre Chargify

Principais recursos do Chargify

  • A/B testing
  • ACH payment processing
  • Access control
  • Accounting integration
  • Automated billing
  • Billing & invoicing
  • Billing rate management
  • Branded payment websites
  • Business intelligence tools
  • Calendar management
  • Client portal
  • Conditional logic
  • Credit card processing
  • Custom forms
  • Custom pricing options
  • Customer analysis
  • Customer experience management
  • Customizable billing
  • Customizable branding
  • Data visualization
  • Discount management
  • Dunning management
  • Electronic payments
  • Email invitations & reminders
  • Email notifications
  • Event triggered actions
  • Financial analysis
  • Historical analysis
  • Invoice management
  • Invoice processing
  • Invoicing
  • Multi-currency
  • Multi-gateway support
  • Multiple billing rates
  • PCI DSS compliance
  • Price management
  • Product catalog
  • Product data management
  • Recurring billing API
  • Recurring billing system
  • Recurring tasks
  • Reporting & statistics
  • Retention management
  • Revenue management
  • Sales analytics
  • Sales tax management
  • Scheduled emails
  • Self service portal
  • Subscriber management
  • Subscription management
  • Subscription services
  • Summary reports
  • Third party integration
  • Trend analysis
  • Two-factor authentication
  • Usage tracking
  • User activity monitoring
  • Visual analytics

Vantagens

  • Offer management: create the right offer for each customer with personalization tools to configure frequencies of billing, triggers, discounts, packages, and scaled pricing.

  • Recurring billing: automate the billing process by setting a renewal time each month for each customer and define payment types for recurring payments.

  • Revenue retention: reduce customer churn by utilizing dunning features such as the ability to send customized emails to customers when payment failures occur.

  • Payments: connect with a range of payment gateways including Stripe, Authorize.net, Braintree, Square, QuickPay, and more to process payments.

  • Subscription management: track and manage subscriptions whilst building customer relationships with tools such as a full history for each client, easy subscription modifications, regular email communications, self service, and more.

  • Perguntas frequentes sobre o Chargify

    Abaixo estão algumas perguntas frequentes sobre o Chargify.

    P: Que tipo de planos o Chargify oferece?

    O Chargify oferece os seguintes planos de pagamento:

    Modelo de preços: Assinatura

    Avaliação gratuita: Disponível

    Contact Chargify sales for pricing information.

    P: Quais são os principais recursos do Chargify?

    O Chargify oferece os seguintes recursos:

    • A/B testing
    • ACH payment processing
    • Access control
    • Accounting integration
    • Automated billing
    • Billing & invoicing
    • Billing rate management
    • Branded payment websites
    • Business intelligence tools
    • Calendar management
    • Client portal
    • Conditional logic
    • Credit card processing
    • Custom forms
    • Custom pricing options
    • Customer analysis
    • Customer experience management
    • Customizable billing
    • Customizable branding
    • Data visualization
    • Discount management
    • Dunning management
    • Electronic payments
    • Email invitations & reminders
    • Email notifications
    • Event triggered actions
    • Financial analysis
    • Historical analysis
    • Invoice management
    • Invoice processing
    • Invoicing
    • Multi-currency
    • Multi-gateway support
    • Multiple billing rates
    • PCI DSS compliance
    • Price management
    • Product catalog
    • Product data management
    • Recurring billing API
    • Recurring billing system
    • Recurring tasks
    • Reporting & statistics
    • Retention management
    • Revenue management
    • Sales analytics
    • Sales tax management
    • Scheduled emails
    • Self service portal
    • Subscriber management
    • Subscription management
    • Subscription services
    • Summary reports
    • Third party integration
    • Trend analysis
    • Two-factor authentication
    • Usage tracking
    • User activity monitoring
    • Visual analytics

    P: Quem costuma usar o Chargify?

    Os clientes habituais do Chargify são:

    Autônomos, Grandes empresas, Empresas de médio porte, Sem fins lucrativos, Administrações públicas, Pequenas empresas

    P: Em que idioma o Chargify está?

    O Chargify está nos seguintes idiomas:

    Inglês

    P: Que tipo de planos o Chargify oferece?

    O Chargify tem os seguintes planos de preços:

    Assinatura

    P: O Chargify é compatível com disponíveis móveis?

    Não temos informações sobre os dispositivos compatíveis com o Chargify.

    P: O Chargify se integra com quais outros aplicativos?

    O Chargify se integra com os seguintes aplicativos:

    Ambassador, Bitium, Braintree, GetResponse, Hatchbuck, Kissmetrics, LeadDyno, Shopify, Stripe, Workato

    P: Que nível de suporte o Chargify oferece?

    O Chargify oferece as seguintes opções de suporte:

    FAQs, Fórum, Base de conhecimento, Suporte online, Suporte por telefone, Tutoriais em vídeo