HotSchedules

HotSchedules

Agendamento e gerenciamento da força de trabalho para restaurantes

4.4/5 (367 avaliações)

Resumo do HotSchedules

O que é o HotSchedules?

O HotSchedules é um aplicativo de planejamento do pessoal e gerenciamento de força de trabalho projetado para uso em restaurantes, setores de varejo e hotelaria e outros negócios voltados para o cliente. A plataforma HotSchedules automatiza tarefas operacionais como agendamento, comunicação por turnos, geração de relatórios, previsão, recrutamento e treinamento.

Os usuários podem gerenciar solicitações de folgas e trocas de turno remotamente usando os aplicativos móveis nativos para Android e iOS, com acesso a todos os funcionários. Armazene documentos e informações de funcionários em um banco de dados baseado na nuvem para acessar a qualquer momento e em qualquer lugar. Use a ferramenta HotSchedules Recruit para localizar e contratar funcionários de maneira econômica e a ferramenta "Schoox" para organizar cursos de treinamento para funcionários.

Resumo do HotSchedules

Preços

A partir de
N/A

Opções de preços

Teste Grátis
Assinatura
Relação qualidade/preço

Recursos do HotSchedules

Dispositivos
Porte da empresa
P M G
Mercados
Austrália, Canadá, Reino Unido, Estados Unidos
Idiomas
Inglês, Espanhol

Capturas de tela

Captura de tela do HotSchedules: The HotSchedules platform allows users to manage tasks, scheduled, availability, and more
Captura de tela do HotSchedules: The HotSchedules platform allows users to manage tasks, scheduled, availability, and more Captura de tela do HotSchedules: The scheduling calendar allows users to create and edit shifts Captura de tela do HotSchedules: Sales and labor summary reports provide business insight Captura de tela do HotSchedules: Users can view labor snapshots across multiple regions or locations Captura de tela do HotSchedules: Swaps can be requested by employees and approved or denied by mangers Captura de tela do HotSchedules: Employees can view their own schedule using the mobile app Captura de tela do HotSchedules: Reports can be generated to analyze business performance Captura de tela do HotSchedules: Managers can review employee's total hours worked and scheduled, and analyze the cost

HotSchedules - Avaliações

HotSchedules - Avaliações

Classificação geral
4.4
/
5 367 avaliações
Excelente
195

Muito bom
128

Regular
32

Ruim
4

Péssimo
8

Relação qualidade/preço
4.1
Recursos
4.2
Praticidade
4.2
Suporte ao cliente
4.2
88% dos usuários recomendam este app
Sean D.

Great for scheduling staff in the restaurant industry

I used this app to schedule a full restaurant staff including FOH BOH and Managers. This tool is incredible useful and negates the need to figure out scheduling most weeks. All employees can submit their availability and I can schedule them badsed off of this availability without thinking to check because it bars me from scheudling people outside of their approved availability. No more scheduling issues!


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Rebekah D.

Super Helpful!

HotSchedules has helped immensely with automating requests for time off, approving availabilities, managing schedules for 14 & 15-year-olds who have restrictions on time they can work, etc. The feature where you can switch shifts is especially helpful.


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James B.

Simple enough to use for great scheduling

I love to use Hotschedules to make up the schedule a few weeks in advance it’s very easy to check and see who needs what days off and fairly easy to go online and switch shifts with someone that even notifies the manager and they must approve
This software is super easy to set up and use and I would recommend this to anyone looking for help with scheduling


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Darla C.

hotschedules review

It's got so many options - none exactly what I need - that it is almost too cumbersome. I would like more flexibility to create template shifts and place them on days as needed, with it being ok that some days there are blank shifts left over. Rather than now, when if I make a template and want a day to be scheduled lightly, it tells the staff there's a house shift open. The template feature is practically more work than just starting from scratch each week. I hate entering the times of a shift and having it immediately autocorrect to the last half hour. For example if I want a shift to start at 1:30PM and end at 10:30PM, I have to type 1:30, click off and it will change it to 1:00, click back on to get to 1:30, and repeat to get the end time to read 10:30 instead of 10, then repeat to get PM instead of AM. I'd also like to not have to redo the schedule report generator so that it's easier to read every week, for the printed schedule we keep in the shop. All those outlines, yikes! What I do like is the messaging/staff communication parts. Requests off are clear and easy, same with shift swapping. I like being able to create blackout days for no requests off, and I like that I can easily see who wants off when and when the RO was made.


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Tiara H.

All in one scheduler and social exchange


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Sean D.
Setor: Software
Porte da empresa: 13-50 funcionários
Translate to Português

Great for scheduling staff in the restaurant industry

Usado Diariamente durante Mais de dois anos
Avaliado em 14/01/2019
Fonte da avaliação: Capterra

I used this app to schedule a full restaurant staff including FOH BOH and Managers. This tool is incredible useful and negates the need to figure out scheduling most weeks. All employees can submit their availability and I can schedule them badsed off of this availability without thinking to check because it bars me from scheudling people outside of their approved availability. No more scheduling issues!

Vantagens

Intuitive User interface
Easy to add new users
Great scheduling utility
incredible for contacting staff on a large scale
Has a mobile app that users can use

Desvantagens

The mobile app costs money so most of my staff refuses to download this app which sends them push notifications in the event I need to contact them all. I believe that since we are already paying to use the software this app should be free to download. Without a login the application is useless so the fact you need to pay to download the app is very ridiculous.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 9.0/10

Rebekah D.
Setor: Restaurantes
Porte da empresa: 51-200 funcionários
Translate to Português

Super Helpful!

Usado Diariamente durante Mais de dois anos
Avaliado em 06/02/2020
Fonte da avaliação: Capterra

HotSchedules has helped immensely with automating requests for time off, approving availabilities, managing schedules for 14 & 15-year-olds who have restrictions on time they can work, etc. The feature where you can switch shifts is especially helpful.

Vantagens

Lots of stuff is automated, no need to keep a book for requests off or shift switched. Love being able to tell our employees 'just put your request in HotSchedules'!

Desvantagens

The website is very slow, especially the scheduling page. We have one computer in our entire business that will run it somewhat smoothly. Also, it doesn't remember that you are logged in for any amount of time. If I want to open up HS on a second tab, I have to log in there as well. Mildly infuriating but nothing huge.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 9.0/10

James B.
Setor: Varejistas
Porte da empresa: 2-10 funcionários
Translate to Português

Simple enough to use for great scheduling

Usado Semanal durante Mais de um ano
Avaliado em 17/01/2020
Fonte da avaliação: Capterra

I love to use Hotschedules to make up the schedule a few weeks in advance it’s very easy to check and see who needs what days off and fairly easy to go online and switch shifts with someone that even notifies the manager and they must approve
This software is super easy to set up and use and I would recommend this to anyone looking for help with scheduling

Vantagens

First let me start off by saying I have used hotschedules now for years I first started off using it when I worked in restaurants as a server. It was the only way you could know when you work and request time off. Now that I have my own buisness I still use Hotschedules because of how much I like it.
It’s super easy to log on from anywhere and check the schedule adjust the schedule look at upcoming shifts as well as pull up who wants when off for when your making the schedule

Desvantagens

The thing I liked least about Hotschedules is the fact that most the time to download the app on your phone there is a fee and you can’t download the app without paying it.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 8.0/10

Darla C.
Setor: Alimentação e bebidas
Porte da empresa: 13-50 funcionários
Translate to Português

hotschedules review

Usado Diariamente durante 6 a 12 meses
Avaliado em 31/01/2017
Fonte da avaliação: Capterra

It's got so many options - none exactly what I need - that it is almost too cumbersome. I would like more flexibility to create template shifts and place them on days as needed, with it being ok that some days there are blank shifts left over. Rather than now, when if I make a template and want a day to be scheduled lightly, it tells the staff there's a house shift open. The template feature is practically more work than just starting from scratch each week. I hate entering the times of a shift and having it immediately autocorrect to the last half hour. For example if I want a shift to start at 1:30PM and end at 10:30PM, I have to type 1:30, click off and it will change it to 1:00, click back on to get to 1:30, and repeat to get the end time to read 10:30 instead of 10, then repeat to get PM instead of AM. I'd also like to not have to redo the schedule report generator so that it's easier to read every week, for the printed schedule we keep in the shop. All those outlines, yikes! What I do like is the messaging/staff communication parts. Requests off are clear and easy, same with shift swapping. I like being able to create blackout days for no requests off, and I like that I can easily see who wants off when and when the RO was made.

Vantagens

Requests off, availability, blackout dates, staff communication sections. The app works great for everyone.

Desvantagens

No ease of use when making the schedule - autocorrecting number entries constantly, schedule templates aren't what I need, schedule report is difficult to read.

Translate to Português

Resposta do HotSchedules

Hi Darla!

Thank you for reaching out and providing feedback for us. We're sorry you're having a hard time navigating the scheduling templates. These articles may be of use to you in better explaining the process of scheduling using custom and blank templates and auto-scheduling!

https://help.hotschedules.com/hc/en-us/articles/215565977-HS-How-to-Use-the-Autoscheduler

https://help.hotschedules.com/hc/en-us/articles/218955327-HS-New-Scheduler-Generating-Templates-

https://help.hotschedules.com/hc/en-us/articles/222579107-HS-Templates-and-the-New-Scheduler

If you are still having issues, please contact customer care for assistance!

https://help.hotschedules.com/hc/en-us/articles/222476127-Contact-Us-Customer-Care-Support-

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 5.0/10

Tiara H.
Setor: Hotelaria
Porte da empresa: 13-50 funcionários
Translate to Português

All in one scheduler and social exchange

Usado Diariamente durante Mais de dois anos
Avaliado em 13/11/2019
Fonte da avaliação: Capterra

Vantagens

Users can be grouped into categories based on department, allowing for effective communication without clutter. Also users' title and contact information is kept in a master directory readily available to other users. Another great feature is push notifications regarding company announcements, published schedules, and schedule changes. No need to constantly check the app for changes.

Desvantagens

There is no free version of the app, which could be problematic for some employees. Although not expensive, some users don't like to pay for an app to view their schedule.

Detalhamento da qualificação

Praticidade

Probabilidade de recomendação: 8.0/10

Recomendação do usuário
8.5/10
Baseado em 367 usuários
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Preço do HotSchedules

Preço do HotSchedules

A partir de
N/A
Teste Grátis
Assinatura
Relação qualidade/preço
Relação qualidade/preço
4.1/5
Baseado em 367 usuários
Compare as alternativas por relação qualidade/preço
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Recursos do HotSchedules

Recursos do HotSchedules

API
Acompanhamento de atividades
Banco de dados de funcionários
Criação de relatórios personalizável
Gestão de funcionários
Gestão de recrutamento e seleção
Gestão do desempenho
Imagem de marca personalizável
Importação/exportação de dados
Incorporação de funcionários
Integração de terceiros
Lembretes
Notificações automáticas
Painel de atividades
Portal de autoatendimento
Portal do funcionário
Portal para funcionários
Relatórios e estatística
Relatórios em tempo real
Seguimento dos candidatos
Recursos
4.2/5
Baseado em 367 usuários
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Categorias

Vídeos e Tutoriais

Vídeos e Tutoriais

Perguntas frequentes sobre o HotSchedules

Perguntas frequentes sobre o HotSchedules

Abaixo estão algumas perguntas frequentes sobre o HotSchedules.

P: Que tipo de planos o HotSchedules oferece?

O HotSchedules oferece os seguintes planos de pagamento:

Modelo de preços: Assinatura

Teste Grátis: Disponível

P: Quais são os principais recursos do HotSchedules?

Não temos informações sobre os recursos do HotSchedules.

P: Quem costuma usar o HotSchedules?

Os clientes habituais do HotSchedules são:

Autônomos, Grandes empresas, Empresas de médio porte, Pequenas empresas

P: Em que idioma o HotSchedules está?

O HotSchedules está nos seguintes idiomas:

Inglês, Espanhol

P: Que tipo de planos o HotSchedules oferece?

O HotSchedules tem os seguintes planos de preços:

Assinatura

P: O HotSchedules é compatível com disponíveis móveis?

O HotSchedules é compatível com os seguintes dispositivos:

Android, iPhone, iPad

P: O HotSchedules se integra com quais outros aplicativos?

O HotSchedules se integra com os seguintes aplicativos:

Aloha POS, DiscoverLink, Ordyx, Plate IQ, Toast POS, Upserve POS, Wisetail LMS

P: Que nível de suporte o HotSchedules oferece?

O HotSchedules oferece as seguintes opções de suporte:

FAQs, Fórum, Base de conhecimento, Suporte online, Suporte por telefone