HotSchedules

Agendamento e gerenciamento da força de trabalho para restaurantes

4,4 /5 (399 avaliações) Escreva uma avaliação!

Resumo do HotSchedules

O que é o HotSchedules?

O HotSchedules é um aplicativo de planejamento do pessoal e gerenciamento de força de trabalho projetado para uso em restaurantes, setores de varejo e hotelaria e outros negócios voltados para o cliente. A plataforma HotSchedules automatiza tarefas operacionais como agendamento, comunicação por turnos, geração de relatórios, previsão, recrutamento e treinamento.

Os usuários podem gerenciar solicitações de folgas e trocas de turno remotamente usando os aplicativos móveis nativos para Android e iOS, com acesso a todos os funcionários. Armazene documentos e informações de funcionários em um banco de dados baseado na nuvem para acessar a qualquer momento e em qualquer lugar. Use a ferramenta HotSchedules Recruit para localizar e contratar funcionários de maneira econômica e a ferramenta "Schoox" para organizar cursos de treinamento para funcionários.

Resumo do HotSchedules

Preços

A partir de
N/A

Opções de preços

Teste Grátis
Assinatura
Relação qualidade/preço

Recursos do HotSchedules

Dispositivos
Porte da empresa
P M G
Mercados
Estados Unidos, Canadá, Reino Unido, Austrália
Idiomas
Espanhol, Inglês

Mídias

The HotSchedules platform allows users to manage tasks, scheduled, availability, and more
The scheduling calendar allows users to create and edit shifts
Sales and labor summary reports provide business insight
Users can view labor snapshots across multiple regions or locations
Swaps can be requested by employees and approved or denied by mangers
Employees can view their own schedule using the mobile app
Reports can be generated to analyze business performance
Managers can review employee's total hours worked and scheduled, and analyze the cost
HotSchedules - Vídeo HotSchedules - Vídeo HotSchedules - Vídeo HotSchedules - Vídeo Captura de tela do HotSchedules: The HotSchedules platform allows users to manage tasks, scheduled, availability, and more Captura de tela do HotSchedules: The scheduling calendar allows users to create and edit shifts Captura de tela do HotSchedules: Sales and labor summary reports provide business insight Captura de tela do HotSchedules: Users can view labor snapshots across multiple regions or locations Captura de tela do HotSchedules: Swaps can be requested by employees and approved or denied by mangers Captura de tela do HotSchedules: Employees can view their own schedule using the mobile app Captura de tela do HotSchedules: Reports can be generated to analyze business performance Captura de tela do HotSchedules: Managers can review employee's total hours worked and scheduled, and analyze the cost

HotSchedules - Avaliações

HotSchedules - Avaliações

Classificação geral
4,4
/
5
Excelente
215

Muito bom
137

Regular
35

Ruim
4

Péssimo
8

Relação qualidade/preço
4,1
Recursos
4,3
Praticidade
4,2
Suporte ao cliente
4,2
88% dos usuários recomendam este app
Eldridge G.

Your Schedule On The Go!

Wonderful! I can easily access using the app from my phone a comprehensive view of todays roster and more! Helping me as a director plan a shift before I even get to work. Especially important to plan in my business because surprises arise frequently and daily. I can also easily request time off needed through the app, call, text, or even email my staff if needed to. Hot Schedules saves me and my company time, money, and helps our business to stay productive!


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Avaliador Verificado

Great tool to schedule your employees

Using for 7 years and if they would not keep changing the format I could say I love it. Anyhow it is great app for managers, easy quick access to employees list, phone numbers, emails and etc.


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Darla C.

hotschedules review

It's got so many options - none exactly what I need - that it is almost too cumbersome. I would like more flexibility to create template shifts and place them on days as needed, with it being ok that some days there are blank shifts left over. Rather than now, when if I make a template and want a day to be scheduled lightly, it tells the staff there's a house shift open. The template feature is practically more work than just starting from scratch each week. I hate entering the times of a shift and having it immediately autocorrect to the last half hour. For example if I want a shift to start at 1:30PM and end at 10:30PM, I have to type 1:30, click off and it will change it to 1:00, click back on to get to 1:30, and repeat to get the end time to read 10:30 instead of 10, then repeat to get PM instead of AM. I'd also like to not have to redo the schedule report generator so that it's easier to read every week, for the printed schedule we keep in the shop. All those outlines, yikes! What I do like is the messaging/staff communication parts. Requests off are clear and easy, same with shift swapping. I like being able to create blackout days for no requests off, and I like that I can easily see who wants off when and when the RO was made.


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Jess H.

Extremely helpful!

I would highly recommend. It is easy to set up and is user friendly for all ages. Since it helps with scheduling, dropping shifts and picking up shifts, our Managers are able to focus more of their time on other aspects of the business.


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Rebekah D.

Great Features

It's been very useful and helpful in managing scheduling. The pros definitely outweigh the cons!


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Eldridge G.
Setor: Alimentação e bebidas
Porte da empresa: 5.001-10.000 funcionários
Traduzido para o Português
Traduzido para o Português

Your Schedule On The Go!

Usado Diariamente durante Mais de dois anos
Avaliado em 06/10/2020
Fonte da avaliação: Capterra

Wonderful! I can easily access using the app from my phone a comprehensive view of todays roster and more! Helping me as a director plan a shift before I even get to work. Especially important to plan in my business because surprises arise frequently and daily. I can also easily request time off needed through the app, call, text, or even email my staff if needed to. Hot Schedules saves me and my company time, money, and helps our business to stay productive!

Vantagens

I really enjoy the convenience of being able to view your work schedule remotely and anywhere for that matter! Set up an email or a Gmail account and it's delivered right to your inbox! Gone are the days of having to call your employer or having to drive to your place of employment to view it on paper. "Your" time is valuable and let's be honest, none of us want to go to work on our days off for any reason!

Desvantagens

I really and truthfully speaking have nothing negative to include with Hot Schedules. It's been a great software addition to our store and team! If someone did tell me that I had to pick out one feature that I don't care for, I guess it'd be the "How was your shift?" feature that pops up when logging on. That said, it's such a minor dislike and isn't really worth mentioning.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Avaliador Verificado
Setor: Alimentação e bebidas
Porte da empresa: 10.000+ funcionários
Traduzido para o Português
Traduzido para o Português

Great tool to schedule your employees

Usado Diariamente durante Mais de dois anos
Avaliado em 18/03/2020
Fonte da avaliação: Capterra

Using for 7 years and if they would not keep changing the format I could say I love it. Anyhow it is great app for managers, easy quick access to employees list, phone numbers, emails and etc.

Vantagens

I'm doing schedules for my employees weekly and this app has few great features. Coping, modifying and automatically feeling schedules are only few of them.

Desvantagens

Constantly changing the format. Right after I'm used to one they changing it again.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 9.0/10

Darla C.
Setor: Alimentação e bebidas
Porte da empresa: 11-50 funcionários
Traduzido para o Português
Traduzido para o Português

hotschedules review

Usado Diariamente durante 6 a 12 meses
Avaliado em 31/01/2017
Fonte da avaliação: Capterra

It's got so many options - none exactly what I need - that it is almost too cumbersome. I would like more flexibility to create template shifts and place them on days as needed, with it being ok that some days there are blank shifts left over. Rather than now, when if I make a template and want a day to be scheduled lightly, it tells the staff there's a house shift open. The template feature is practically more work than just starting from scratch each week. I hate entering the times of a shift and having it immediately autocorrect to the last half hour. For example if I want a shift to start at 1:30PM and end at 10:30PM, I have to type 1:30, click off and it will change it to 1:00, click back on to get to 1:30, and repeat to get the end time to read 10:30 instead of 10, then repeat to get PM instead of AM. I'd also like to not have to redo the schedule report generator so that it's easier to read every week, for the printed schedule we keep in the shop. All those outlines, yikes! What I do like is the messaging/staff communication parts. Requests off are clear and easy, same with shift swapping. I like being able to create blackout days for no requests off, and I like that I can easily see who wants off when and when the RO was made.

Vantagens

Requests off, availability, blackout dates, staff communication sections. The app works great for everyone.

Desvantagens

No ease of use when making the schedule - autocorrecting number entries constantly, schedule templates aren't what I need, schedule report is difficult to read.

Traduzido para o Português

Resposta do HotSchedules

Hi Darla!

Thank you for reaching out and providing feedback for us. We're sorry you're having a hard time navigating the scheduling templates. These articles may be of use to you in better explaining the process of scheduling using custom and blank templates and auto-scheduling!

https://help.hotschedules.com/hc/en-us/articles/215565977-HS-How-to-Use-the-Autoscheduler

https://help.hotschedules.com/hc/en-us/articles/218955327-HS-New-Scheduler-Generating-Templates-

https://help.hotschedules.com/hc/en-us/articles/222579107-HS-Templates-and-the-New-Scheduler

If you are still having issues, please contact customer care for assistance!

https://help.hotschedules.com/hc/en-us/articles/222476127-Contact-Us-Customer-Care-Support-

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 5.0/10

Jess H.
Setor: Restaurantes
Porte da empresa: 201-500 funcionários
Traduzido para o Português
Traduzido para o Português

Extremely helpful!

Usado Diariamente durante Mais de dois anos
Avaliado em 29/09/2020
Fonte da avaliação: Capterra

I would highly recommend. It is easy to set up and is user friendly for all ages. Since it helps with scheduling, dropping shifts and picking up shifts, our Managers are able to focus more of their time on other aspects of the business.

Vantagens

The ability to save a template for a weekly schedule. At our job we put a schedule out on a weekly basis and we don't have to start from scratch every week. It used to take use 5 hours to do the schedule and now it takes us 1 hour. A huge lifesaver!

Desvantagens

The look of the software feels a tad outdate. Though that is not a huge deal, it tends to have unnecessary pop-ups or "menu" buttons. However, not enough of a con to ever have me consider using a different product.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Rebekah D.
Setor: Restaurantes
Porte da empresa: 51-200 funcionários
Traduzido para o Português
Traduzido para o Português

Great Features

Usado Diariamente durante Mais de dois anos
Avaliado em 22/09/2020
Fonte da avaliação: Capterra

It's been very useful and helpful in managing scheduling. The pros definitely outweigh the cons!

Vantagens

We use HotSchedules mainly for scheduling and messaging the team (direct messages, broadcasts). The scheduling features are great - we especially love that team members can swap and pick up shifts on their own, that saves us a lot of time. And the broadcast messages are great for getting important information out - everyone looks at their schedule, so everyone sees the broadcasts.

Desvantagens

The website and app are very slow to use. Creating the schedule can be a pain as the interface is very slow, and the app will load for several seconds between each page while navigating. This can lead to some frustration.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 9.0/10

Recomendação do usuário
8,5/10
Baseado em 399 usuários
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Preço do HotSchedules

Preço do HotSchedules

A partir de
N/A
Teste Grátis
Assinatura
Relação qualidade/preço
Relação qualidade/preço
4,1/5
Baseado em 399 usuários
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Recursos do HotSchedules

Recursos do HotSchedules

API
Acompanhamento de atividades
Banco de dados de funcionários
Criação de relatórios personalizável
Gestão de funcionários
Gestão de recrutamento e seleção
Gestão do desempenho
Imagem de marca personalizável
Importação/exportação de dados
Incorporação de funcionários
Integração de terceiros
Lembretes
Notificações automáticas
Painel de atividades
Portal de autoatendimento
Portal do funcionário
Portal para funcionários
Relatórios e estatística
Relatórios em tempo real
Seguimento dos candidatos
Recursos
4,3/5
Baseado em 399 usuários
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Categorias

Perguntas frequentes sobre o HotSchedules

Perguntas frequentes sobre o HotSchedules

Abaixo estão algumas perguntas frequentes sobre o HotSchedules.

P: Que tipo de planos o HotSchedules oferece?

O HotSchedules oferece os seguintes planos de pagamento:

Modelo de preços: Assinatura

Teste Grátis: Disponível

P: Quais são os principais recursos do HotSchedules?

Não temos informações sobre os recursos do HotSchedules.

P: Quem costuma usar o HotSchedules?

Os clientes habituais do HotSchedules são:

Pequenas empresas, Grandes empresas, Autônomos, Empresas de médio porte

P: Em que idioma o HotSchedules está?

O HotSchedules está nos seguintes idiomas:

Espanhol, Inglês

P: Que tipo de planos o HotSchedules oferece?

O HotSchedules tem os seguintes planos de preços:

Assinatura

P: O HotSchedules é compatível com disponíveis móveis?

O HotSchedules é compatível com os seguintes dispositivos:

Android, iPhone, iPad

P: O HotSchedules se integra com quais outros aplicativos?

O HotSchedules se integra com os seguintes aplicativos:

DiscoverLink, NCR Aloha, Ordyx, Plate IQ, Toast POS, Upserve POS, Wisetail LMS

P: Que nível de suporte o HotSchedules oferece?

O HotSchedules oferece as seguintes opções de suporte:

FAQs, Fórum, Base de conhecimento, Suporte online, Suporte por telefone