Pulseway

Gerencie seu ambiente de TI de qualquer lugar, usando qualquer dispositivo.

Sobre o Pulseway

Com o Pulseway, você obtém controle total de todo o ambiente de TI o tempo todo. Na palma da sua mão, você pode corrigir problemas assim que eles surgirem. Ainda melhor, você pode automatizar tarefas para que os problemas nem mesmo ocorram.

O Pulseway oferece um resumo geral e controle em tempo real de todos os seus servidores ou estações de trabalho Windows, Linux e Mac. Além disso, você pode monitorar e gerenciar qualquer aplicativo, personalizando o Pulseway ao seu gosto com a API REST ou nuvem.

Projetado para administradores de sistemas, departamentos de TI e fornecedores de serviços gerenciados (MSP na sigla em inglês), o Pulseway permite que você faça seu trabalho em qualquer lugar usando seu smartphone ou tablet.

Mais de 3.900 clientes em todo o mundo usam o Pulseway todos os dias para gerenciar proativamente a infraestrutura de TI própria e de clientes.

Produtos Pulseway:
• Monitoramento e gerenciamento remotos (RMM na sigla em inglês)
• Automação de serviços profissionais (PSA na sigla em inglês, software para gestão de empresas)
• Proteção antivírus e de endpoint
• Centro de operações de rede (NOC na sigla em inglês)

Dispositivos

Porte da empresa

P M G

Mercados

Estados Unidos, Canadá, Reino Unido, Austrália, Índia e outros 4, Japão, Alemanha, Brasil, México

Idiomas

Alemão, Inglês

Imagens

monitoring from any mobile device.
network discovery
patch management
patch management
backup
Backup straight from your Phone
Ver mais 7
Pulseway - Vídeo
Pulseway - Vídeo
Captura de tela do Pulseway: monitoring from any mobile device. Captura de tela do Pulseway: network discovery Captura de tela do Pulseway: patch management Captura de tela do Pulseway: patch management Captura de tela do Pulseway: backup Captura de tela do Pulseway: Backup straight from your Phone

Recursos

Total de recursos do Pulseway: 35

  • API
  • Acesso remoto a arquivos
  • Acompanhamento de atividades
  • Agendamento de manutenção
  • Atualizações em tempo real
  • Auditoria
  • Backup automático
  • Bate-papo
  • Cobrança e faturamento
  • Controle do tempo do projeto
  • Controle remoto
  • Criação de relatórios personalizável
  • Dados em tempo real
  • Gerenciamento de aplicativos
  • Gerenciamento de tickets de suporte
  • Gestão de backups
  • Gestão de help desk
  • Imagem de marca personalizável
  • Integração da contabilidade
  • Integração de CRM
  • Integração do Active Directory
  • Monitoramento
  • Monitoramento de tempo de funcionamento
  • Monitoramento do servidor
  • Monitoramento em tempo real
  • Monitoramento remoto
  • Múltiplas contas de usuário
  • Notificações em tempo real
  • Notificações por e-mail
  • Recebimento
  • Registro de auditoria
  • Registros de eventos
  • Relatórios de resumos
  • Relatórios e estatística
  • Relatórios em tempo real

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Avaliações

Classificação geral

4,7 /5
(147)
Relação qualidade/preço
4,7/5
Recursos
4,5/5
Praticidade
4,7/5
Suporte ao cliente
4,8/5

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Exibindo 5 avaliações de 147
Corey J.
Classificação geral
  • Setor: Mobiliário
  • Porte da empresa: 201-500 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Low Cost RMM with Great Value

Avaliado em 30/05/2019

We transitioned from Labtech automate to pulseway and it's been remarkably simple to switch. The...

We transitioned from Labtech automate to pulseway and it's been remarkably simple to switch. The cost savings and what I find to be superior scripting automation has made pulseway my favorite RMM to date.

Vantagens

Cost
Ability to Deploy from local servers
Remote Powershell/Command Prompt is a life saver
The scheduled execution of Powershell/Batch Scripts
Easily control windows updates

Desvantagens

No remote access for Mac OS
The biggest con is that functions are split between the web interface, the Pulseway Remote Desktop app, and the Pulseway dashboard app, for example, you can only chat a user from the web interface and not directly from the remote desktop application, or you can only configure the customers pulseway monitor configuration from the Dashboard application.

Paul L.
Classificação geral
  • Setor: Segurança de rede e informática
  • Porte da empresa: 2-10 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Premium RMM at Great Cost

Avaliado em 22/05/2019

Pulseway is a great RMM tool, and with the introduction of third party patch management I think...

Pulseway is a great RMM tool, and with the introduction of third party patch management I think they have the opportunity to become one of the best platforms on the market in features, ease of use and cost. Support requests were generally answered quickly, the setup and deployment was easy and the use of the platform was easy to learn. This is a great platform.

Vantagens

This RMM platform is incredibly easy to use and setup. Offering silent install of the agent, the ability to lock out the agent from users making changes and from our experience it used little system resources. The RMM comes with it's own integrated remote access tool which allows for seamless remote connection to client endpoints, as well as integrated remote command line tools and remote Powershell right in the dashboard, making it easy to perform tasks without interrupting users. Built in scripting with multiple predefined scripts was a plus, but the ability to custom create and deploy scripts to the dashboard was a huge benefit, especially when remote installing third party software and tools. The dashboard design is modern, the support agent can be branded to your company, and users can request support right from the quicklaunch icon. Additionally, the remote chat feature allows for communicating with a logged in user without having to remote connect to the endpoint, making it easy to give a user a heads up if you need to connect or reboot their machine. Overall the Pulseway RMM product is worth taking a look at for any MSP interested in getting premium features as half (or less) of the cost of the other guys, without compromising on ease of use or support.

Desvantagens

Third party patch management is just now being rolled out for Pulseway, a feature that many other RMM platforms we reviewed already had in place. We had to use a third party patch management platform to manage non-Microsoft patches. The antivirus integration (for Webroot) doesn't allow management from the dashboard - if you want to add sites or configure policies you have to connect to the Webroot dashboard directly. You can deploy the AV solution from the Pulseway dashboard, but you would have to have already setup the profile for the deployment in Webroot. Pulseway requires a minimum 25 seats - so if you are a small MSP or just starting out, you may end up paying for unused seats - however, the price per seat for workstations is one of the lowest I have seen in the industry, so you'd likely still save money over the other platforms.

Anastasia P.
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 501-1.000 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Probabilidade de recomendação 7.0 /10

Powerful RMM solution

Avaliado em 10/02/2021

Easy to use, flexible price options, very effective tool.

Easy to use, flexible price options, very effective tool.

Vantagens

Pulseway offers a free trial version. Monitoring and reporting are very customisable. I like the ability to be in touch with logged in users using remote chat.

Desvantagens

I didn't find any significant cons or anythign I didn't like about this tool. I would also note, that although this is a paid solution, nevertheless the price is quite acceptable for this level of the product.

Rex S.
Classificação geral
  • Setor: Segurança de rede e informática
  • Porte da empresa: 2-10 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 6.0 /10

A Low Cost Option with Everything!

Avaliado em 06/03/2019

For the price, you have workarounds. It does havea learning curve, and will take you time to get...

For the price, you have workarounds. It does havea learning curve, and will take you time to get used to the way Pulseway does things. Sometimes its seems wacky the way things work. They offer decent support and most questions get resolved. Good think is they are always fixing issues, and updating the features. Saving money with Pulseway was our draw to it. Very happy with the way it offers many of the features in solutions costing 5 times the price. No commitment, no contract pricing let us play with it and decide without worry. Enjoy the professional layout.

Vantagens

It does take time to learn. It has many features, many modules and lots to offer. The price is the draw to Pulseway, as it is much cheaper than the leader in the RMM and MSP industry. They offer full managed support for servers, which if your an MSP, you will see the value there. The cost per server is low enough to make it profitable and give you access to network and server engineers at a low cost. The sales and marketing feature has lots of potential. The dashboard feature for systems is one the best.

Desvantagens

Workflow and process flow is confusing. Needs a better one dashboard solution for everything and not having to jump to differnet modules. The integrated help desk, has issues and needs better integration with the RMM. Overall it needs a better workflow process.

John N.
Classificação geral
  • Setor: Construção
  • Porte da empresa: 201-500 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Feature-Rich, Easy to Use, and Very Innovative!!

Avaliado em 24/11/2020

The Pulseway Team will work hard with you to get you up and running, the agent is light, deployment...

The Pulseway Team will work hard with you to get you up and running, the agent is light, deployment is straightforward and easy. Virtually all the tools you might need are there. It has both a dashboard application that runs locally as well as a Web Interface. Remote access and control are good. The Pulseway Help site: https://www.pulseway.com/resource-centre is a good resource.
Overall for the price, Pulseway is an exceptional value.

Vantagens

What I like about Pulseway is that it is easy to use. When you open the console and go to a machine, you can plainly see all the options available to push software, execute DOS or PowerShell commands, send a message to the user, remotely control the PC, scope its hardware, check what software is installed. Its all there, easy to get to and easy to control. Also, Pulseway offers Webroot as a AntiMalware option. Webroot is light and fast and does the job. Our users never complain that our anti-virus software is causing their systems to slowdown or become un-useable. Oh and the Pulseway mobile app is revolutionary!

Desvantagens

One feature that we have some issues with is the is integration between Pulseway and Webroot. When it works it works great, but here and there on a few systems the PC, Pulseway, and Webroot don't agree as to whether Webroot is installed or not. The fix to this is to do a comprehensive manual cleanup/uninstall and try again.
Tech support could be more responsive. I miss the old days when you could call and get help for almost any product, but that's not the norm anymore. Once you get hooked up with a Pulseway technician, they will work with you to resolve your issue.

Exibindo 5 avaliações de 147 Leia todas as avaliações

Perguntas frequentes sobre o Pulseway

Abaixo estão algumas perguntas frequentes sobre o Pulseway.

O Pulseway oferece os seguintes planos de pagamento:

  • A partir de: US$ 40,00/mês
  • Modelo de preços: Gratuito, Assinatura
  • Teste Grátis: Disponível

Não temos informações sobre os recursos do Pulseway.

Os clientes habituais do Pulseway são:

Pequenas empresas, Grandes empresas, Administrações públicas, Sem fins lucrativos, Autônomos, Empresas de médio porte

O Pulseway está nos seguintes idiomas:

Alemão, Inglês

O Pulseway é compatível com os seguintes dispositivos:

Android, iPhone, iPad

O Pulseway se integra com os seguintes aplicativos:

Autotask, Autotask, IT Glue, ManageEngine AlarmsOne, PagerDuty, Pulseway Patch, Slack, Warranty Master, Webroot, Zendesk

O Pulseway oferece as seguintes opções de suporte:

FAQs, Fórum, Suporte online, Suporte por telefone, Tutoriais em vídeo, Base de conhecimento

Categorias relacionadas

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