
Pulseway
Sobre o Pulseway
Com o Pulseway, você obtém controle total de todo o ambiente de TI o tempo todo. Na palma da sua mão, você pode corrigir problemas assim que eles surgirem. Ainda melhor, você pode automatizar tarefas para que os problemas nem mesmo ocorram.
O Pulseway oferece um resumo geral e controle em tempo real de todos os seus servidores ou estações de trabalho Windows, Linux e Mac. Além disso, você pode monitorar e gerenciar qualquer aplicativo, personalizando o Pulseway ao seu gosto com a API REST ou nuvem.
Projetado para administradores de sistemas, departamentos de TI e fornecedores de serviços gerenciados (MSP na sigla em inglês), o Pulseway permite que você faça seu trabalho em qualquer lugar usando seu smartphone ou tablet.
Mais de 3.900 clientes em todo o mundo usam o Pulseway todos os dias para gerenciar proativamente a infraestrutura de TI própria e de clientes.
Produtos Pulseway:
• Monitoramento e gerenciamento remotos (RMM na sigla em inglês)
• Automação de serviços profissionais (PSA na sigla em inglês, software para gestão de empresas)
• Proteção antivírus e de endpoint
• Centro de operações de rede (NOC na sigla em inglês)
Principais benefícios do Pulseway
Pulseway é um software de RMM, construído para ajudar as MSPs e as equipas de TI a reduzir o tempo de paragem e a estabelecer novos padrões de eficiência através da automatização.
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Avaliações
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- Setor: Recursos Humanos
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
All you need plus nice xtras.
Avaliado em 07/12/2018
I am able to quickly add someone to a group and then take over. No need to exchange pwds/ids. no...
I am able to quickly add someone to a group and then take over. No need to exchange pwds/ids. no need for complicated configuration so that i can re-connect after a reboot. the integration with kaspersky is a nice touch. it is really handy especially when you have to help out non-technical people. Moreover, I am using in on my hosted and development machines as well as my raspi and unraid storage servers making the back up process almost hands free!!!!
Vantagens
Most of all i liked the new ability to send a installation link to someone at get their system directly added to a existing group. Furthermore, the mobile app has all the functionality included so you are not missing out if you are not in-front of a desktop.
Desvantagens
Does not have a remote control app for mobile.
- Setor: Construção
- Porte da empresa: 201 - 500 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Feature-Rich, Easy to Use, and Very Innovative!!
Avaliado em 24/11/2020
The Pulseway Team will work hard with you to get you up and running, the agent is light, deployment...
The Pulseway Team will work hard with you to get you up and running, the agent is light, deployment is straightforward and easy. Virtually all the tools you might need are there. It has both a dashboard application that runs locally as well as a Web Interface. Remote access and control are good. The Pulseway Help site: https://www.pulseway.com/resource-centre is a good resource.
Overall for the price, Pulseway is an exceptional value.
Vantagens
What I like about Pulseway is that it is easy to use. When you open the console and go to a machine, you can plainly see all the options available to push software, execute DOS or PowerShell commands, send a message to the user, remotely control the PC, scope its hardware, check what software is installed. Its all there, easy to get to and easy to control. Also, Pulseway offers Webroot as a AntiMalware option. Webroot is light and fast and does the job. Our users never complain that our anti-virus software is causing their systems to slowdown or become un-useable. Oh and the Pulseway mobile app is revolutionary!
Desvantagens
One feature that we have some issues with is the is integration between Pulseway and Webroot. When it works it works great, but here and there on a few systems the PC, Pulseway, and Webroot don't agree as to whether Webroot is installed or not. The fix to this is to do a comprehensive manual cleanup/uninstall and try again.
Tech support could be more responsive. I miss the old days when you could call and get help for almost any product, but that's not the norm anymore. Once you get hooked up with a Pulseway technician, they will work with you to resolve your issue.
- Setor: Telecomunicações
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 0.0 /10
If i could give negative stars, I would.
Avaliado em 03/06/2020
Our pulseway has been down for 2 weeks. Considering this is software that we use to run our entire...
Our pulseway has been down for 2 weeks. Considering this is software that we use to run our entire business, I cant stress enough how much to not use this company. Support tickets ignored, unable to even log in due to an error in their systems. 2 weeks withodut access is enough to shut a place down....
Vantagens
When we were able to log in, it worked ok. The rules were relatively comprehensive.
Desvantagens
Promised functionality never came, regular downtime and outages, poor performance.
- Setor: Hotelaria
- Porte da empresa: 5 001 - 10 000 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Pulseway life with and without it
Avaliado em 22/05/2019
System department uses this for monitoring and troubleshooting.
Security department is using this...
System department uses this for monitoring and troubleshooting.
Security department is using this to monitor all servers/workstations/firewalls
Compliance department uses the this to monitor events
Infrastructure uses this to monitor traffic and anything live changes
Vantagens
I can not picture working anywhere and not having Pulseway on my phone. There have been so many features added, that in the 10+ years I have been using it throughout the companies I have owed or worked for , that I have not been able to implement all of them. What is important to me I am able to have a life outside of work due to this tool. Simplifies my job, I able to asses what is critical and what is with just a glance at my phone. The ability to monitor systems is easy for anyone to do, but what Pulseway did is dial down to services, processes, it can even pick up SNMP traffic from our switches and firewalls.
Without this tool simply I would have to work 3-6 hours a day more. Ownership, management all the way down to techs that work for this company bend over backwards to bring new features and make this product better every single day and they listen to their customers needs.
Desvantagens
Cons ... none. I can not say anything bad as they have adapted to everything I need I thrown at them no matter how small.
- Setor: Software
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Pulseway controls the activities of my system and keeps me always informed.
Avaliado em 14/07/2019
All those moments in which we were slaves of our teams where our presence was necessary, with the...
All those moments in which we were slaves of our teams where our presence was necessary, with the acquisition of Pulseway has been forgotten, because with this excellent tool we can monitor and control all activities presented by the teams and servers of the company from any mobile device. There are many occasions that we have avoided major inconveniences to hardware and software for our sastifaccion.Me I like the particularity that this system has to be able to integrate amounts of third-party services, among which we can mention are Zandesk, Slack, Pagger Duty, etc, that can expand solutions that help to obtain greater value of infrastructure management services.
Vantagens
The installation of Pulseway in our equipment was very simple, we also delight with its user interface. This system has kept us aware of all the activity that can present our servers at all times, as we are always receiving notifications in advance, with this platform we have no problems in browsing files, operate maintenance windows, manage network connectivity and much more. We can monitor and control operating systems such as Windows, Linux and Mac, as well as any other applications if we use the monitoring API. It has a mobile application for IOS and Android devices, which means that we can track and manage all IT resources remotely, in the same way to advanced automation, so we do not have to spend a lot of time on routine tasks, copies security and security controls, etc.
Desvantagens
Pulseway is a wonderful system, which means that it is difficult to find defects.
Perguntas frequentes sobre o Pulseway
Abaixo estão algumas perguntas frequentes sobre o Pulseway.P: Que tipo de planos o Pulseway oferece?
O Pulseway oferece os seguintes planos de pagamento:
- A partir de: 0,76 US$/mês
- Modelo de preços: Assinatura
- Avaliação gratuita: Disponível
P: Quem costuma usar o Pulseway?
Os clientes habituais do Pulseway são:
Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000
P: Em que idioma o Pulseway está?
O Pulseway está nos seguintes idiomas:
alemão, inglês
P: O Pulseway é compatível com dispositivos móveis?
O Pulseway é compatível com os seguintes dispositivos:
Android (celular), iPhone (celular), iPad (tablet)
P: O Pulseway se integra com quais outros aplicativos?
O Pulseway se integra com os seguintes aplicativos:
Autotask PSA, Bitdefender GravityZone, ConnectWise PSA, IT Glue, Kaspersky Endpoint Security, PagerDuty, Slack, Unitrends MSP, Webroot Business Endpoint Protection, Xero, Zendesk Suite
P: Que nível de suporte o Pulseway oferece?
O Pulseway oferece as seguintes opções de suporte:
Email/Help Desk, FAQs/Fórum, Base de conhecimento, Suporte por telefone, Assistência 24/7, Bate-papo
Categorias relacionadas
Veja todas as categorias de software encontradas para Pulseway.
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