
Pulseway
Sobre o Pulseway
Com o Pulseway, você obtém controle total de todo o ambiente de TI o tempo todo. Na palma da sua mão, você pode corrigir problemas assim que eles surgirem. Ainda melhor, você pode automatizar tarefas para que os problemas nem mesmo ocorram.
O Pulseway oferece um resumo geral e controle em tempo real de todos os seus servidores ou estações de trabalho Windows, Linux e Mac. Além disso, você pode monitorar e gerenciar qualquer aplicativo, personalizando o Pulseway ao seu gosto com a API REST ou nuvem.
Projetado para administradores de sistemas, departamentos de TI e fornecedores de serviços gerenciados (MSP na sigla em inglês), o Pulseway permite que você faça seu trabalho em qualquer lugar usando seu smartphone ou tablet.
Mais de 3.900 clientes em todo o mundo usam o Pulseway todos os dias para gerenciar proativamente a infraestrutura de TI própria e de clientes.
Produtos Pulseway:
• Monitoramento e gerenciamento remotos (RMM na sigla em inglês)
• Automação de serviços profissionais (PSA na sigla em inglês, software para gestão de empresas)
• Proteção antivírus e de endpoint
• Centro de operações de rede (NOC na sigla em inglês)
Preços a partir de:
20,00 US$/mês
- Versão gratuita
- Teste Grátis
- Assinatura
5 principais alternativas ao Pulseway
Principais benefícios do Pulseway
Pulseway é um software de RMM, construído para ajudar as MSPs e as equipas de TI a reduzir o tempo de paragem e a estabelecer novos padrões de eficiência através da automatização.
Dispositivos
Porte da empresa
Mercados
Austrália, Brasil, Canadá, Suíça, Alemanha, Dinamarca, Espanha, Finlândia, França, Reino Unido, Irlanda, Índia, Islândia, Itália, Japão, México, Países Baixos, Noruega, Nova Zelândia, Suécia, Estados Unidos e outros 16
Idiomas
alemão, inglês
Preços a partir de:
20,00 US$/mês
- Versão gratuita
- Teste Grátis
- Assinatura
5 principais alternativas ao Pulseway
Imagens







Recursos
Total de recursos do Pulseway: 163
Alternativas
NinjaOne

RMM

Atera

Rescue

Avaliações
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- Setor: Mobiliário
- Porte da empresa: 201-500 funcionários
- Usado Diariamente durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Low Cost RMM with Great Value
Avaliado em 30/05/2019
We transitioned from Labtech automate to pulseway and it's been remarkably simple to switch. The...
We transitioned from Labtech automate to pulseway and it's been remarkably simple to switch. The cost savings and what I find to be superior scripting automation has made pulseway my favorite RMM to date.
Vantagens
Cost
Ability to Deploy from local servers
Remote Powershell/Command Prompt is a life saver
The scheduled execution of Powershell/Batch Scripts
Easily control windows updates
Desvantagens
No remote access for Mac OS
The biggest con is that functions are split between the web interface, the Pulseway Remote Desktop app, and the Pulseway dashboard app, for example, you can only chat a user from the web interface and not directly from the remote desktop application, or you can only configure the customers pulseway monitor configuration from the Dashboard application.
Alternativas consideradas
RescueRazões para mudar para o Pulseway
The tools the software offered combined with the low price point compared to our previous solution.- Setor: Segurança de rede e informática
- Porte da empresa: 2-10 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Premium RMM at Great Cost
Avaliado em 22/05/2019
Pulseway is a great RMM tool, and with the introduction of third party patch management I think...
Pulseway is a great RMM tool, and with the introduction of third party patch management I think they have the opportunity to become one of the best platforms on the market in features, ease of use and cost. Support requests were generally answered quickly, the setup and deployment was easy and the use of the platform was easy to learn. This is a great platform.
Vantagens
This RMM platform is incredibly easy to use and setup. Offering silent install of the agent, the ability to lock out the agent from users making changes and from our experience it used little system resources. The RMM comes with it's own integrated remote access tool which allows for seamless remote connection to client endpoints, as well as integrated remote command line tools and remote Powershell right in the dashboard, making it easy to perform tasks without interrupting users. Built in scripting with multiple predefined scripts was a plus, but the ability to custom create and deploy scripts to the dashboard was a huge benefit, especially when remote installing third party software and tools. The dashboard design is modern, the support agent can be branded to your company, and users can request support right from the quicklaunch icon. Additionally, the remote chat feature allows for communicating with a logged in user without having to remote connect to the endpoint, making it easy to give a user a heads up if you need to connect or reboot their machine. Overall the Pulseway RMM product is worth taking a look at for any MSP interested in getting premium features as half (or less) of the cost of the other guys, without compromising on ease of use or support.
Desvantagens
Third party patch management is just now being rolled out for Pulseway, a feature that many other RMM platforms we reviewed already had in place. We had to use a third party patch management platform to manage non-Microsoft patches. The antivirus integration (for Webroot) doesn't allow management from the dashboard - if you want to add sites or configure policies you have to connect to the Webroot dashboard directly. You can deploy the AV solution from the Pulseway dashboard, but you would have to have already setup the profile for the deployment in Webroot. Pulseway requires a minimum 25 seats - so if you are a small MSP or just starting out, you may end up paying for unused seats - however, the price per seat for workstations is one of the lowest I have seen in the industry, so you'd likely still save money over the other platforms.
Razões para mudar para o Pulseway
Cost, ease of use, included tools and available integrations.
- Setor: Segurança de rede e informática
- Porte da empresa: 2-10 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 6.0 /10
A Low Cost Option with Everything!
Avaliado em 06/03/2019
For the price, you have workarounds. It does havea learning curve, and will take you time to get...
For the price, you have workarounds. It does havea learning curve, and will take you time to get used to the way Pulseway does things. Sometimes its seems wacky the way things work. They offer decent support and most questions get resolved. Good think is they are always fixing issues, and updating the features. Saving money with Pulseway was our draw to it. Very happy with the way it offers many of the features in solutions costing 5 times the price. No commitment, no contract pricing let us play with it and decide without worry. Enjoy the professional layout.
Vantagens
It does take time to learn. It has many features, many modules and lots to offer. The price is the draw to Pulseway, as it is much cheaper than the leader in the RMM and MSP industry. They offer full managed support for servers, which if your an MSP, you will see the value there. The cost per server is low enough to make it profitable and give you access to network and server engineers at a low cost. The sales and marketing feature has lots of potential. The dashboard feature for systems is one the best.
Desvantagens
Workflow and process flow is confusing. Needs a better one dashboard solution for everything and not having to jump to differnet modules. The integrated help desk, has issues and needs better integration with the RMM. Overall it needs a better workflow process.
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 2-10 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 5.0 /10
Product is solid, support can be hit-and-miss
Avaliado em 27/12/2021
Used the product for years on the Pro version, until I was forced into a non-optional upgrade to...
Used the product for years on the Pro version, until I was forced into a non-optional upgrade to the Teams plan. The forced transition process could not have been more poorly planned on the part of Pulseway, and burned me bad enough that I migrated all of my endpoints to a different product. If you start out on the Teams plan perhaps you'll have a better result, just pray that they don't decide to forcibly change you to something new or different a few years down the line.
Vantagens
Custom scripts, cross-platform compatibility, custom alerts
Desvantagens
Core Pulseway software is excellent and reliable. Some of the peripheral things are less than stellar. The AV integration feels just a bit janky (Kaspersky in particular), and difficult to deploy custom whitelists and exclusions that work.
Alternativas consideradas
TeamViewerRazões para mudar para o Pulseway
I initially chose Pulseway over the competition due to the attractive price point and features. I left Pulseway due to abysmal customer service, and forced upgrades on my account.- Setor: Serviços e tecnologia da informação
- Porte da empresa: 2-10 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Customizeable and Easy
Avaliado em 19/04/2021
All tickets or issues i had with the software were fixed in a timely manner. Pulseway has also been...
All tickets or issues i had with the software were fixed in a timely manner. Pulseway has also been adding features at a steady rate.
Vantagens
The interface is very intuitive and customizable. It was also very easy to setup, not like other RMMs.
Desvantagens
I used to not like that the PSA would not talk to the RMM. However slowly that has been integrated.
Alternativas consideradas
NinjaOneRazões para escolher o Pulseway
LMI was getting too expensive for what it was.Software anterior
CentralRazões para mudar para o Pulseway
customer service was more responsive and price point was great.Perguntas frequentes sobre o Pulseway
Abaixo estão algumas perguntas frequentes sobre o Pulseway.P: Que tipo de planos o Pulseway oferece?
O Pulseway oferece os seguintes planos de pagamento:
- A partir de: 20,00 US$/mês
- Modelo de preços: Versão gratuita, Assinatura
- Avaliação gratuita: Disponível
P: Quem costuma usar o Pulseway?
Os clientes habituais do Pulseway são:
Profissional autônomo, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+
P: Em que idioma o Pulseway está?
O Pulseway está nos seguintes idiomas:
alemão, inglês
P: O Pulseway é compatível com disponíveis móveis?
O Pulseway é compatível com os seguintes dispositivos:
Android (celular), iPhone (celular), iPad (tablet)
P: O Pulseway se integra com quais outros aplicativos?
O Pulseway se integra com os seguintes aplicativos:
Autotask PSA, Bitdefender GravityZone, ConnectWise Manage, IT Glue, Kaspersky Endpoint Security, PagerDuty, Slack, Unitrends MSP, Webroot Business Endpoint Protection, Xero, Zendesk
P: Que nível de suporte o Pulseway oferece?
O Pulseway oferece as seguintes opções de suporte:
Email/Help Desk, FAQs/Fórum, Base de conhecimento, Suporte por telefone, Assistência 24/7, Bate-papo
Categorias relacionadas
Veja todas as categorias de software encontradas para Pulseway.
- Software de Controle de Acesso à Rede (NAC)
- Software ITSM
- Programas de Serviço de TI
- Programas de Monitoramento de Sites
- Sistemas de Gestão de Desempenho de Aplicações
- Software para Data Center
- Software de Gestão de Ativos de TI
- Software MSP (Provedores de Serviços Gerenciados)
- Software de Sistemas Administrativos
- Software para IT, Servidor e Monitoramento de Rede
- Ferramentas de Monitoramento de Redes
- Programas de Integração
- Ferramentas de TI
- Programas de Assistência Remota
- Software para Gestão e Monitoramento Remoto
- Software de Gestão de Patches Informáticos