Pulseway
Pulseway
Sobre o Pulseway
Com o Pulseway, você obtém controle total de todo o ambiente de TI o tempo todo. Na palma da sua mão, você pode corrigir problemas assim que eles surgirem. Ainda melhor, você pode automatizar tarefas para que os problemas nem mesmo ocorram.
O Pulseway oferece um resumo geral e controle em tempo real de todos os seus servidores ou estações de trabalho Windows, Linux e Mac. Além disso, você pode monitorar e gerenciar qualquer aplicativo, personalizando o Pulseway ao seu gosto com a API REST ou nuvem.
Projetado para administradores de sistemas, departamentos de TI e fornecedores de serviços gerenciados (MSP na sigla em inglês), o Pulseway permite que você faça seu trabalho em qualquer lugar usando seu smartphone ou tablet.
Mais de 3.900 clientes em todo o mundo usam o Pulseway todos os dias para gerenciar proativamente a infraestrutura de TI própria e de clientes.
Produtos Pulseway:
• Monitoramento e gerenciamento remotos (RMM na sigla em inglês)
• Automação de serviços profissionais (PSA na sigla em inglês, software para gestão de empresas)
• Proteção antivírus e de endpoint
• Centro de operações de rede (NOC na sigla em inglês)
Principais benefícios do Pulseway
Pulseway é um software de RMM, construído para ajudar as MSPs e as equipas de TI a reduzir o tempo de paragem e a estabelecer novos padrões de eficiência através da automatização.
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Avaliações
Já tem o Pulseway?
Ajude os compradores de software! As avaliações de programas ajudam outras pessoas a tomarem melhores decisões.
- Setor: Emprego e contratação
- Porte da empresa: 1 001 - 5 000 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Pulseway is the absolute best monitoring solution out there!
Avaliado em 28/07/2017
Vantagens
I began using Pulseway as PcMonitor a few years ago. I had been using another product that was hard to configure and prone to so many false alarms it was useless. Then I found Pulseway and the whole game changed. Pulseway is priced fairly – my previous solution was SO expensive and the support spotty. The Pulseway software is easy to configure and can be accessed securely from pc or smartphone. Critical functions like restarting services , rebooting machines and even access to a command line can be done remotely. I get the right warnings directly to my phone or desktop wherever I am. I was on the beach in Maui over Christmas and one of my servers had a problem with a service that needed to be restarted – with other monitoring products I would have had to go back to my room, start up my laptop, hope to get wifi and vpn connection and RDP directly to the problem machine. Pulseway allowed me to clear the alert, check the status of the server and restart the service (Apache Tomcat) from my chair on the beach and not miss a minute of my children’s surfing lesson.
Our organization has embraced this software. I recommended this to a colleague who had a critical scheduling server running multiple tasks via task scheduler. Due to service account limitations the server would log out the account every weekend. My colleague installed Pulseway and was able to keep the server signed in while we pursued a permanent solution and now has multiple servers on his own account.
Desvantagens
I have yet to find a serious downside to this product. It is truly amazing and just works well. Well worth the low cost.
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
A good RMM tool at a good price
Avaliado em 02/08/2024
Overall it has been a good platform to use. It offers very helpful tools at a very good price....
Overall it has been a good platform to use. It offers very helpful tools at a very good price. While I have my complaints about them, they are willing to listen and improve as I have had previous complaints that have been resolved.
Vantagens
I like that the platform is constantly improving and adding new features. They are fairly open to criticism and following through on feedback and requests.
Desvantagens
I am not a fan of the lack of certain features on the web app that their mobile app has such as installing apps and running workflows both ad hoc. There is also a lack of dark mode on the web app. My biggest gripe though is their documentation. It feels incomplete and can be tricky finding information on a certain feature.
Alternativas consideradas
NinjaOneRazões para escolher o Pulseway
It is a more mature platform with better remote support features and support for more operating systems.Razões para mudar para o Pulseway
Primarily pricing was the biggest factor. It offered a great price for the features offered.- Setor: Serviços e tecnologia da informação
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 7.0 /10
Review of Pulsway App and Service
Avaliado em 26/08/2024
Good. It had truly helped mobile engineer like us to perform and monitor the devices.
Good. It had truly helped mobile engineer like us to perform and monitor the devices.
Vantagens
Among all RMM tools, Pulsway would be the most mobile friendly app.
Desvantagens
The PSA module has much to polish up. Much of the others had much integration and ticketing system.
- Setor: E-Learning
- Porte da empresa: 2 - 10 funcionários
- Usado Semanal durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Discovering new opportunities
Avaliado em 17/09/2024
My experience with the product is definitely positive and it has allowed me to centralize and...
My experience with the product is definitely positive and it has allowed me to centralize and automate all the updates and configurations of the company PCs
Vantagens
I like being able to control all my computers from my phone.
Desvantagens
in a structure with many VLANs I can't draw a coherent site map using the "site map" tool
Alternativas consideradas
NinjaOneRazões para mudar para o Pulseway
Pulseway was less expensive compared to NinjaOneResposta do MMSOFT Design
Hi Raffaele,
Thank you for the review and the kind words, we really appreciate it!
Thanks,
The Pulseway Team
- Setor: Imobiliárias
- Porte da empresa: 51 - 200 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
A robust RMM solution that deserves your attention.
Avaliado em 01/08/2024
Overall, I've been very happy and at ease using Pulseway's platform. The fantastic UI and app...
Overall, I've been very happy and at ease using Pulseway's platform. The fantastic UI and app support are great for IT workers who are on the go and can't always sit down at a workstation. Over time, I have seen small improvements that make things easier every year. For instance, the new device management page, where you can run a script or workflow on a single workstation rather than manually creating a new scope beforehand, is very handy. From my calls with my Pulseway manager and the various webinars explaining different integrations and features, I'm happy to see that the Pulseway team continues to innovate and improve the platform.
Vantagens
The platform is very accessible for SMBs to set up and use. I have only had to call support a handful of times for help over the years I've used the platform. The UI and mobile support are fantastic. When I first started, I had trouble getting quotes from other RMMs because of my low user count. I am truly thankful to Pulseway for making things easy for me. The pricing is very competitive from what I've seen, and this is also appreciated. As someone with a multi-faceted role where I can't spend all my time working solely on security, I appreciate the ease of use and polish that Pulseway brings. Pulseway's support personnel who conduct quarterly or annual calls, along with their general support, are fantastic and very knowledgeable about the product.
Desvantagens
Pulseway, like any good RMM, comes with full PowerShell access to a single workstation or the entire fleet of workstations through a script or workflow. I wish they had more ready-to-use scripting templates for advanced IT tasks. I have noticed that they have released some nice reporting and script templates since I last checked. Their integrated remote desktop solution for accessing user machines could use some more polish. Additionally, I wish there were more dashboard templates to show other metrics.
Razões para mudar para o Pulseway
At the beginning my user count was lower, some RMM's minimum was 50 seats. Other solutions were harder to use or had a weak point that I couldn't get past.Resposta do MMSOFT Design
Hi Jubaire,
Thank you so much for the kind words and for the feedback, it's greatly appreciated. Really happy to have you grow with us and that we have helped you do what you do, in the best way possible!
Perguntas frequentes sobre o Pulseway
Abaixo estão algumas perguntas frequentes sobre o Pulseway.P: Que tipo de planos o Pulseway oferece?
O Pulseway oferece os seguintes planos de pagamento:
- A partir de: 67,00 US$/mês
- Modelo de preços: Assinatura
- Avaliação gratuita: Disponível
P: Quem costuma usar o Pulseway?
Os clientes habituais do Pulseway são:
11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000
P: Em que idioma o Pulseway está?
O Pulseway está nos seguintes idiomas:
alemão, inglês
P: O Pulseway é compatível com dispositivos móveis?
O Pulseway é compatível com os seguintes dispositivos:
Android (celular), iPhone (celular), iPad (tablet)
P: O Pulseway se integra com quais outros aplicativos?
O Pulseway se integra com os seguintes aplicativos:
Autotask PSA, Bitdefender GravityZone, ConnectWise PSA, IT Glue, PagerDuty, Slack, Unitrends MSP, Webroot Business Endpoint Protection, Xero, Zendesk Suite
P: Que nível de suporte o Pulseway oferece?
O Pulseway oferece as seguintes opções de suporte:
Email/Help Desk, FAQs/Fórum, Base de conhecimento, Suporte por telefone, Assistência 24/7, Bate-papo
Categorias relacionadas
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- Software de Gestão de Patches Informáticos
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- Sistemas de Gerenciamento Unificado de Endpoints (UEM)
