---
description: Avaliações detalhadas do Zoho SalesIQ com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens as no GetApp Portugal. Compare o Zoho SalesIQ com produtos similares.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Zoho SalesIQ - Avaliações, preços e classificações | GetApp Portugal 2026
---

Breadcrumb: [Home](/) > [Software de Chat ao Vivo](/directory/561/live-chat/software) > [Zoho SalesIQ](/software/101511/zoho-salesiq)

# Zoho SalesIQ

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> Uma ferramenta completa de engajamento do cliente com chat ao vivo, rastreamento de visitantes do site e recursos analíticos.
> 
> Verdict: Rated **4.4/5** by 98 users. Top-rated for **Probabilidade de recomendação**.

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## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **4.4/5** | 98 Avaliações |
| Praticidade | 4.4/5 | Based on overall reviews |
| Suporte ao cliente | 4.1/5 | Based on overall reviews |
| Relação qualidade/preço | 4.4/5 | Based on overall reviews |
| Recursos | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Zoho
- **Founded**: 1996

## Commercial Context

- **Preço inicial**: 0,00 €
- **Modelo de preços**:  (Free version available) (Teste Grátis)
- **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Android (celular), iPhone (celular), iPad (tablet)
- **Idiomas**: alemão, chinês, coreano, dinamarquês, esloveno, espanhol, francês, grego, hindi, húngaro, indonésio, inglês, italiano, japonês, neerlandês, polaco, português, russo, sueco, tailandês, turco, ucraniano, vietnamita
- **Available Countries**: Albânia, Alemanha, Angola, Anguila, Antígua e Barbuda, Argentina, Argélia, Arménia, Aruba, Arábia Saudita, Austrália, Baamas, Barbados, Barém, Belize, Benim, Bermudas, Bielorrússia, Bolívia, Botsuana and 169 more

## Recursos

- API
- Acesso para Celular
- Acompanhamento de atividades
- Alertas/notificações
- Armazenamento de documentos
- Arrastar e soltar
- Autoresponders
- Ações ativadas por eventos
- Banco de dados de contatos
- Banco de dados do cliente
- Bate-papo ao vivo
- Bate-papo com o consumidor em tempo real
- Bate-papo em tempo real
- Bate-papo proativo
- Bate-papo/Mensagens instantâneas
- Bot pré-configurado
- CRM
- Campos personalizáveis
- Captura de leads
- Chatbot

## Integrations (49 total)

- AWeber
- ActiveCampaign
- Aurea Campaign Manager
- BigCommerce
- Breeze
- CS-Cart Store Builder
- Campaign Monitor by Marigold
- Clicky
- CoreCommerce
- Drupal
- GAO Telephony
- GetResponse
- Google Analytics 360
- HappyFox Help Desk
- HubSpot Marketing Hub

... and 34 more integrations

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Suporte por telefone
- Bate-papo

## Category

- [Software de Chat ao Vivo](https://www.getapp.pt/directory/561/live-chat/software)

## Categorias relacionadas

- [Software de Chat ao Vivo](https://www.getapp.pt/directory/561/live-chat/software)
- [Ferramentas de Engajamento com Cliente](https://www.getapp.pt/directory/650/customer-engagement/software)
- [Software de Engajamento em Vendas](https://www.getapp.pt/directory/2791/sales-engagement-platform/software)
- [Software para Chatbots](https://www.getapp.pt/directory/2795/chatbot/software)
- [Software Web Analytics](https://www.getapp.pt/directory/109/web-analytics/software)

## Alternativas

1. [Lucky Orange](https://www.getapp.pt/software/112955/lucky-orange) — 4.7/5 (266 reviews)
2. [Bitrix24](https://www.getapp.pt/software/90602/bitrix24) — 4.2/5 (1001 reviews)
3. [Hotjar](https://www.getapp.pt/software/101789/hotjar) — 4.6/5 (545 reviews)
4. [LiveAgent](https://www.getapp.pt/software/91301/liveagent) — 4.7/5 (1787 reviews)
5. [Front](https://www.getapp.pt/software/102177/front) — 4.5/5 (288 reviews)

## Avaliações

### "Zoho Sales IQ Software" — 5.0/5

> **Stefanie** | *23 de janeiro de 2019* | Internet | Recommendation rating: 10.0/10
> 
> **Vantagens**: It is a helpful tool that generates leads for us with the chat automation feature.
> 
> **Desvantagens**: Its price, it costs quite the penny, but it's worth the investment.

-----

### "It's like fishing with dynamite" — 5.0/5

> **Avaliador Verificado** | *23 de janeiro de 2019* | Software | Recommendation rating: 10.0/10
> 
> **Vantagens**: What's not to like? Full tracking of individuals coming to your site, scoring to help sift the diamonds from the rough, filters to let you concentrate on high valued targets, automated scripted interactions or good old fashioned one-on-one chats. Seamless integration with the CRM, and a mobile app that actually works, and the ability to have sales, support, and any other departments you have work together to help customers. It’s almost perfect.
> 
> **Desvantagens**: If you have gaps in coverage, the missed chat queue is not as well refined as it should be. For instance, you can't sort by the name or email to identify duplicates, and you can't see what country they came from without clicking each entry, making dividing the queue based on location difficult.
> 
> We are a small company, so any missed interactions with customers is painful. Having SalesIQ lets us have instant contact and actively engage those who might not otherwise do anything more than check out our website.

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### "Helps in managing live chat, but wish we could have more automation" — 3.0/5

> **Karishma** | *18 de janeiro de 2023* | Hotelaria | Recommendation rating: 5.0/10
> 
> **Vantagens**: It is a simple and effective way to provide live chat to users. Like the fact that we can integrate our knowledge base, which helps support agents quickly pass on relevant articles.
> 
> **Desvantagens**: The reporting and analytics are subpar. Tried asking their support about what the metrics mean and how they are calculated, but did not get clear answers.Chatbot automation is very complicated. Very difficult to set up chatbots, the UI is super complex to understand.

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### "Great live chat tool" — 5.0/5

> **Swadesh** | *31 de março de 2022* | Serviços meio ambientais | Recommendation rating: 9.0/10
> 
> **Vantagens**: I love that SalesIQ integrates well with other Zoho apps like the CRM, we can chat history in the CRM.
> 
> **Desvantagens**: Nothing much to dislike, one thing maybe is that the status stays as Live even if you've closed the app and I have to always change my status to offline. So would be great if it automatically does that.
> 
> Overall, the experience has been good. It's the best solution we've found for live website chat and we're excited to explore the other features in the coming months.

-----

### "Best tool for website visitor tracking and live chat" — 4.0/5

> **Neha** | *19 de abril de 2018* | Consultoria de gestão | Recommendation rating: 8.0/10
> 
> **Vantagens**: It is very easy to integrate into the website and is also really appreciable is the very intuitive user interface and the well working mobile application. The pricing scheme is flexible enough to meet the capacity of startups and small businesses, as there is even a free-of-charge plan available.
> 
> **Desvantagens**: In the free version Zoho Sales IQ offers only a limited set of features and the paid subscriptions are quite expensive in the long term.

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## Links

- [View on GetApp](https://www.getapp.pt/software/101511/zoho-salesiq)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/101511/zoho-salesiq> |
| de-AT | <https://www.getapp.at/software/101511/zoho-salesiq> |
| en | <https://www.getapp.com/customer-management-software/a/zoho-salesiq/> |
| en-AE | <https://www.getapp.ae/software/101511/zoho-salesiq> |
| en-AU | <https://www.getapp.com.au/software/101511/zoho-salesiq> |
| en-CA | <https://www.getapp.ca/software/101511/zoho-salesiq> |
| en-GB | <https://www.getapp.co.uk/software/101511/zoho-salesiq> |
| en-IE | <https://www.getapp.ie/software/101511/zoho-salesiq> |
| en-NZ | <https://www.getapp.co.nz/software/101511/zoho-salesiq> |
| en-SG | <https://www.getapp.sg/software/101511/zoho-salesiq> |
| en-ZA | <https://www.getapp.za.com/software/101511/zoho-salesiq> |
| es | <https://www.getapp.es/software/101511/zoho-salesiq> |
| es-CL | <https://www.getapp.cl/software/101511/zoho-salesiq> |
| es-CO | <https://www.getapp.com.co/software/101511/zoho-salesiq> |
| es-MX | <https://www.getapp.com.mx/software/101511/zoho-salesiq> |
| fr | <https://www.getapp.fr/software/101511/zoho-salesiq> |
| fr-BE | <https://fr.getapp.be/software/101511/zoho-salesiq> |
| fr-CA | <https://fr.getapp.ca/software/101511/zoho-salesiq> |
| nl | <https://www.getapp.nl/software/101511/zoho-salesiq> |
| nl-BE | <https://www.getapp.be/software/101511/zoho-salesiq> |
| pt | <https://www.getapp.com.br/software/101511/zoho-salesiq> |
| pt-PT | <https://www.getapp.pt/software/101511/zoho-salesiq> |

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