---
description: Avaliações detalhadas do Zoho SalesIQ com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens as no GetApp Portugal. Compare o Zoho SalesIQ com produtos similares.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Zoho SalesIQ - Avaliações, preços e classificações | GetApp Portugal 2026
---

Breadcrumb: [Home](/) > [Software de Chat ao Vivo](/directory/561/live-chat/software) > [Zoho SalesIQ](/software/101511/zoho-salesiq)

# Zoho SalesIQ

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> Uma ferramenta completa de engajamento do cliente com chat ao vivo, rastreamento de visitantes do site e recursos analíticos.
> 
> Verdict: Rated **4.4/5** by 98 users. Top-rated for **Probabilidade de recomendação**.

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## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **4.4/5** | 98 Avaliações |
| Praticidade | 4.4/5 | Based on overall reviews |
| Suporte ao cliente | 4.1/5 | Based on overall reviews |
| Relação qualidade/preço | 4.4/5 | Based on overall reviews |
| Recursos | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Zoho
- **Founded**: 1996

## Commercial Context

- **Preço inicial**: 0,00 €
- **Modelo de preços**:  (Free version available) (Teste Grátis)
- **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Android (celular), iPhone (celular), iPad (tablet)
- **Idiomas**: alemão, chinês, coreano, dinamarquês, esloveno, espanhol, francês, grego, hindi, húngaro, indonésio, inglês, italiano, japonês, neerlandês, polaco, português, russo, sueco, tailandês, turco, ucraniano, vietnamita
- **Available Countries**: Albânia, Alemanha, Angola, Anguila, Antígua e Barbuda, Argentina, Argélia, Arménia, Aruba, Arábia Saudita, Austrália, Baamas, Barbados, Barém, Belize, Benim, Bermudas, Bielorrússia, Bolívia, Botsuana and 169 more

## Recursos

- API
- Acesso para Celular
- Acompanhamento de atividades
- Alertas/notificações
- Armazenamento de documentos
- Arrastar e soltar
- Autoresponders
- Ações ativadas por eventos
- Banco de dados de contatos
- Banco de dados do cliente
- Bate-papo ao vivo
- Bate-papo com o consumidor em tempo real
- Bate-papo em tempo real
- Bate-papo proativo
- Bate-papo/Mensagens instantâneas
- Bot pré-configurado
- CRM
- Campos personalizáveis
- Captura de leads
- Chatbot

## Integrations (50 total)

- AWeber
- ActiveCampaign
- Aurea Campaign Manager
- BigCommerce
- Breeze
- CS-Cart Store Builder
- Campaign Monitor by Marigold
- Clicky
- CoreCommerce
- Drupal
- GAO Telephony
- GetResponse
- Google Analytics 360
- HappyFox Help Desk
- HubSpot Marketing Hub

... and 35 more integrations

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Suporte por telefone
- Bate-papo

## Category

- [Software de Chat ao Vivo](https://www.getapp.pt/directory/561/live-chat/software)

## Categorias relacionadas

- [Software de Chat ao Vivo](https://www.getapp.pt/directory/561/live-chat/software)
- [Ferramentas de Engajamento com Cliente](https://www.getapp.pt/directory/650/customer-engagement/software)
- [Software de Engajamento em Vendas](https://www.getapp.pt/directory/2791/sales-engagement-platform/software)
- [Software para Chatbots](https://www.getapp.pt/directory/2795/chatbot/software)
- [Software Web Analytics](https://www.getapp.pt/directory/109/web-analytics/software)

## Alternativas

1. [Zoho CRM](https://www.getapp.pt/software/9908/zoho-crm) — 4.3/5 (6958 reviews)
2. [Slack](https://www.getapp.pt/software/91563/slack) — 4.7/5 (24016 reviews)
3. [LiveAgent](https://www.getapp.pt/software/91301/liveagent) — 4.7/5 (1748 reviews)
4. [LiveChat](https://www.getapp.pt/software/8385/livechat) — 4.6/5 (1707 reviews)
5. [Wati](https://www.getapp.pt/software/2068239/wati) — 4.6/5 (202 reviews)

## Avaliações

### "The best way for interacting with website visitors" — 5.0/5

> **Lyes** | *30 de janeiro de 2019* | Serviços e tecnologia da informação | Recommendation rating: 10.0/10
> 
> **Vantagens**: - The ease of use&#10;- The accuracy of tracking&#10;- The mobile and desktop App&#10;- Wide possibilities of customization &#10;- Easy screen sharing from within the chat window&#10;- Audio call feature&#10;- Very responsive technical support
> 
> **Desvantagens**: - The desktop application is a slight resource intensive&#10;- We can not well proportionate our Logo (too small)
> 
> Very happy with the solution. It allows me to be closer to my clients and more available to them. It also allows me to impress my prospects and be more receptive to their needs.

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### "Zoho Sales IQ Software" — 5.0/5

> **Stefanie** | *23 de janeiro de 2019* | Internet | Recommendation rating: 10.0/10
> 
> **Vantagens**: It is a helpful tool that generates leads for us with the chat automation feature.
> 
> **Desvantagens**: Its price, it costs quite the penny, but it's worth the investment.

-----

### "Helps in managing live chat, but wish we could have more automation" — 3.0/5

> **Karishma** | *18 de janeiro de 2023* | Hotelaria | Recommendation rating: 5.0/10
> 
> **Vantagens**: It is a simple and effective way to provide live chat to users. Like the fact that we can integrate our knowledge base, which helps support agents quickly pass on relevant articles.
> 
> **Desvantagens**: The reporting and analytics are subpar. Tried asking their support about what the metrics mean and how they are calculated, but did not get clear answers.Chatbot automation is very complicated. Very difficult to set up chatbots, the UI is super complex to understand.

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### "Great live chat tool" — 5.0/5

> **Swadesh** | *31 de março de 2022* | Serviços meio ambientais | Recommendation rating: 9.0/10
> 
> **Vantagens**: I love that SalesIQ integrates well with other Zoho apps like the CRM, we can chat history in the CRM.
> 
> **Desvantagens**: Nothing much to dislike, one thing maybe is that the status stays as Live even if you've closed the app and I have to always change my status to offline. So would be great if it automatically does that.
> 
> Overall, the experience has been good. It's the best solution we've found for live website chat and we're excited to explore the other features in the coming months.

-----

### "Simple implementation. CRM Integration. Valuable insight." — 5.0/5

> **Katharine** | *23 de janeiro de 2019* | Educação superior | Recommendation rating: 10.0/10
> 
> **Vantagens**: Being able to automatically push chats into our CRM (ZohoCRM) as leads is just one helpful feature of Zoho Sales IQ.  We are also able to see correlation between chats, pages visited, and user behavior.  It provides reliable data to us and a positive user experience to our customers.
> 
> **Desvantagens**: I wish there were more powerful reporting tools.  The daily reports tell things like top referral sources, page visited--things about visitor behavior.  It would be great to be able to view that over time within Zoho SalesIQ.
> 
> Zoho SalesIQ has provided an elevated chat experience for our prospective customers and sales team.

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## Links

- [View on GetApp](https://www.getapp.pt/software/101511/zoho-salesiq)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/101511/zoho-salesiq> |
| de-AT | <https://www.getapp.at/software/101511/zoho-salesiq> |
| en | <https://www.getapp.com/customer-management-software/a/zoho-salesiq/> |
| en-AE | <https://www.getapp.ae/software/101511/zoho-salesiq> |
| en-AU | <https://www.getapp.com.au/software/101511/zoho-salesiq> |
| en-CA | <https://www.getapp.ca/software/101511/zoho-salesiq> |
| en-GB | <https://www.getapp.co.uk/software/101511/zoho-salesiq> |
| en-IE | <https://www.getapp.ie/software/101511/zoho-salesiq> |
| en-NZ | <https://www.getapp.co.nz/software/101511/zoho-salesiq> |
| en-SG | <https://www.getapp.sg/software/101511/zoho-salesiq> |
| en-ZA | <https://www.getapp.za.com/software/101511/zoho-salesiq> |
| es | <https://www.getapp.es/software/101511/zoho-salesiq> |
| es-CL | <https://www.getapp.cl/software/101511/zoho-salesiq> |
| es-CO | <https://www.getapp.com.co/software/101511/zoho-salesiq> |
| es-MX | <https://www.getapp.com.mx/software/101511/zoho-salesiq> |
| fr | <https://www.getapp.fr/software/101511/zoho-salesiq> |
| fr-BE | <https://fr.getapp.be/software/101511/zoho-salesiq> |
| fr-CA | <https://fr.getapp.ca/software/101511/zoho-salesiq> |
| nl | <https://www.getapp.nl/software/101511/zoho-salesiq> |
| nl-BE | <https://www.getapp.be/software/101511/zoho-salesiq> |
| pt | <https://www.getapp.com.br/software/101511/zoho-salesiq> |
| pt-PT | <https://www.getapp.pt/software/101511/zoho-salesiq> |

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