Sobre o Upserve

Upserve by Lightspeed is a POS management system that caters to restaurants, cafes, bars and nightclubs, offering an extensive suite of features optimized for iPad and iPhone. The platform includes flexible point-of-sale tools and payment solutions, as well as functionalities such as check and table management, and time clock.

Upserve by Lightspeed helps businesses operate more efficiently, allowing users to quickly search for menu items and edit menus on-the-fly. With just a few taps, users can split, transfer and merge checks, and open and close tabs by swiping a credit card. Servers can also hold items or courses to send over at a later time. Other menu features include automated item countdown and 86’ed alerts.

Upserve by Lightspeed's management tools help track sales and sales items and monitor week-over-week trends. Managers can specify the features each employee gets access to, as well as different views and menus for distinct roles. Users can void or comp items, or an entire check by dollar amount or percentage. The Inventory countdown feature alerts servers when an item is running low and automatically adds 86'd items when they run out.

The platform allows users to complete electronic payments with signature on screen, and add customizable tip suggestions. Time clock integration enables managers to pay workers accurately, as well as check up on labor insights to understand and manage costs, scheduling, and employee productivity. Owners and managers can view up-to-the-minute sales reports, and get an overview of sales and tax, as well as guest and check counts.

Preços a partir de:

US$ 59,00/mês

  • Versão gratuita
  • Teste Grátis
  • Assinatura

5 principais alternativas ao Upserve

Principais benefícios do Upserve

  • With Upserve by Lightspeed, users can manage their restaurant from a single platform and check daily sales and reports.

  • Upserve by Lightspeed enables employees to manage tables, take orders, and modify menus on-the-fly.

  • Users can manage staff with easy access to work schedules, reports, and time clock information for accurate employee compensation.

  • Users can get real-time reports on business activity and have them sent directly to their email inbox.

  • Upserve by Lightspeed is optimized for iPad and iPhone, enabling access to restaurant sales anytime, anywhere.

  • Dispositivos

    Porte da empresa

    P M G

    Mercados

    Canadá, Reino Unido, Estados Unidos

    Idiomas

    inglês

    Preços a partir de:

    US$ 59,00/mês

    • Versão gratuita
    • Teste Grátis
    • Assinatura

    5 principais alternativas ao Upserve

    Imagens

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    Recursos

    Total de recursos do Upserve: 40

    • API
    • Acesso offline
    • Acesso para Celular
    • Análise de tendências de vendas
    • Categorias personalizáveis
    • Controle de estoque
    • Controles independentes
    • Controles/permissões de acesso
    • Dados em tempo real
    • Dividir contas
    • Gestão de cozinhas e cardápios
    • Gestão de descontos
    • Gestão de dicas
    • Gestão de entrega
    • Gestão de estoques
    • Gestão de funcionários
    • Gestão de pedidos
    • Gestão de tabelas
    • Gestão de tesouraria
    • Gestão de vales-presente
    • Histórico do cliente
    • Leitura de código de barras/tíquetes
    • PDV para restaurantes
    • Pagamentos eletrônicos
    • Pagamentos parciais
    • Pedidos online
    • Pesquisa e filtro
    • Ponto de venda para bares
    • Ponto de vendas (PDV)
    • Processamento de cartões de crédito
    • Programa de fidelidade
    • Rastreamento de estoque
    • Relatório de custos de mão de obra
    • Relatórios de vendas
    • Relatórios e análise de dados
    • Relatórios e estatística
    • Relatórios em tempo real
    • Relatórios personalizáveis
    • Relógio de ponto
    • Várias localizações

    Alternativas

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    4,5
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    H&L POS

    5
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    Ordyx

    3,3
    #3 alternativa ao Upserve
    Ordyx is a hybrid POS system with SMS messaging, inventory management, and loyalty programs, compatible with PC, Mac,...

    PDQ POS

    4,3
    #4 alternativa ao Upserve
    PDQ POS, a top rated point of sale system, is designed specifically for pizzerias, quick serve, fast casual, and...

    Avaliações

    Classificação geral

    4,3 /5
    (269)
    Relação qualidade/preço
    4,2/5
    Recursos
    4,2/5
    Praticidade
    4,5/5
    Suporte ao cliente
    4,3/5

    Já tem o Upserve?

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    Exibindo 5 avaliações de 269
    Kolby G.
    Classificação geral
    • Setor: Restaurantes
    • Porte da empresa: 11-50 funcionários
    • Usado Diariamente durante Mais de dois anos
    • Fonte da avaliação

    Classificação geral

    • Relação qualidade/preço
    • Praticidade
    • Suporte ao cliente
    • Probabilidade de recomendação 10.0 /10

    Upserve is Second to None

    Avaliado em 20/08/2019

    From back office functionality to ease of training to customer service my experience with Upserve...

    From back office functionality to ease of training to customer service my experience with Upserve is rivaled by no other POS system.

    Vantagens

    The fact that a new-hire can be fully versed in the software within 2 training shifts is impeccable.

    Desvantagens

    I do no like that the table view shows all open tables and not tables assigned only to the person logged in.

    Alternativas consideradas

    Toast POS e Aloha EPOS

    Razões para escolher o Upserve

    The system was incredibly unreliable, uncustomizable and just generally terrible.

    Razões para mudar para o Upserve

    Pricing was very reasonable, 24/7 support is amazing and the ease of use and reportability are amazing.
    Blake C.
    Classificação geral
    • Setor: Alimentação e bebidas
    • Porte da empresa: 201-500 funcionários
    • Usado Diariamente durante Mais de um ano
    • Fonte da avaliação

    Classificação geral

    • Relação qualidade/preço
    • Praticidade
    • Suporte ao cliente
    • Probabilidade de recomendação 10.0 /10

    Easy and Efficient, Upserve

    Avaliado em 30/04/2020

    I do not have a negative thing to say about Upserve.

    I do not have a negative thing to say about Upserve.

    Vantagens

    The simplicity of the menu page is awesome. It’s not chaotic or overwhelming, it also allows you to choose your visual style (i.e. listed item, boxed items). Whenever there is a problem, the 24/7 customer service is extremely relieving. They are always so polite, professional and informative. Their customer service employees do not make you feel insignificant, and they go above and beyond.

    Desvantagens

    The Offline Mode could use a little work. It’s kind of buggy. If there was a way that we could allow customers to tip in Offline Mode, that would be beneficial to all of our employees.

    Alternativas consideradas

    Aloha EPOS

    Razões para escolher o Upserve

    LAVU IS ABSOLUTE GARBAGE.

    Software anterior

    Lavu POS

    Razões para mudar para o Upserve

    Based on reviews of current/former customers, and transparency of the company.
    Adrienne C.
    Classificação geral
    • Setor: Restaurantes
    • Porte da empresa: 11-50 funcionários
    • Usado Diariamente durante 6 a 12 meses
    • Fonte da avaliação

    Classificação geral

    • Relação qualidade/preço
    • Praticidade
    • Suporte ao cliente
    • Probabilidade de recomendação 3.0 /10

    Lacking

    Avaliado em 09/03/2021

    Not great. I am actively looking for a better POS. This company is too new and has a lot of kinks...

    Not great. I am actively looking for a better POS. This company is too new and has a lot of kinks to workout. They claim to be designed by restaurant workers, and that just can't be the case.

    Vantagens

    What is there to like that other POS don't have? Nothing. At least one other POS has the "features" that UpServe claims to have.

    Desvantagens

    There are many aspects of the system that need to be expanded upon. During the past few months there have been many challenges. There was a period that gift cards were not even redeemable while making online orders.
    Currently you can not pick and choose which online items you want to accept preorders for.
    Modifiers are a hot mess. It is not as advanced or user friendly as Focus or other POS systems. To make the modifiers easy for online customers they have to be super basic and not advanced enough for same menu items as in house items that staff rings in.
    When having online ordering active you are allowed to set the anticipated order time; however, it always gives the customer the minimum time. It does not add minutes on when accepting a few back to back. It does not add time when there is a ticket of many items. Clearly 2 entrees is not going to take the same amount of time as 8 will. When selling on a busy night having to log in and go through a couple screens to change the frame is too much. It needs to be more easily accessible.
    There are more things that I dislike about it, and it is the least user friendly system I have used since being in the restaurant business.

    Alternativas consideradas

    Toast POS e Focus 9

    Razões para mudar para o Upserve

    I did not choose it. Someone that is no longer with the company.
    Mike V.
    Classificação geral
    • Setor: Hotelaria
    • Porte da empresa: 11-50 funcionários
    • Usado Diariamente durante Mais de dois anos
    • Fonte da avaliação

    Classificação geral

    • Relação qualidade/preço
    • Praticidade
    • Suporte ao cliente
    • Probabilidade de recomendação 9.0 /10

    Upserve POS Review

    Avaliado em 21/09/2019

    Vantagens

    Intuitive and user friendly design that is reliable.

    Desvantagens

    We were hoping that the portable POS would not just be shrunken down versions of the normal POS. Some of the charging ports and charging ports have needed to be replace more frequently than we thought they would.

    Alternativas consideradas

    Toast POS

    Razões para escolher o Upserve

    We needed a less dated software that was more user friendly.

    Software anterior

    Aloha EPOS
    Anna T.
    Classificação geral
    • Setor: Alimentação e bebidas
    • Porte da empresa: 2-10 funcionários
    • Usado Diariamente durante Mais de dois anos
    • Fonte da avaliação

    Classificação geral

    • Relação qualidade/preço
    • Praticidade
    • Suporte ao cliente
    • Probabilidade de recomendação 10.0 /10

    Intuitive, reliable, affordable

    Avaliado em 01/12/2019

    Overall our experience has been great. Many previous issues with the software have been solved over...

    Overall our experience has been great. Many previous issues with the software have been solved over the years.

    Vantagens

    Upserve is an easy point of use system to set up and use. New employees require very little training, as the interface is simple and intuitive. Likewise, setup and admin work is quick and easy to figure out, even for those of us who are not all too tech savvy. It is far more affordable than most POS software/hardware options, is reliable, and has great customer service.

    Desvantagens

    It should upload to quickbooks without a third party software.

    Alternativas consideradas

    Square Point of Sale

    Razões para mudar para o Upserve

    Price, ease of use, recommendations from other restaurant owners, previous experience with the system.
    Exibindo 5 avaliações de 269 Leia todas as avaliações

    Perguntas frequentes sobre o Upserve

    Abaixo estão algumas perguntas frequentes sobre o Upserve.

    O Upserve oferece os seguintes planos de pagamento:

    • A partir de: US$ 59,00/mês
    • Modelo de preços: Assinatura
    • Teste Grátis: Não disponível

    Os clientes habituais do Upserve são:

    Profissional autônomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001+

    O Upserve está nos seguintes idiomas:

    inglês

    O Upserve é compatível com os seguintes dispositivos:

    Android (celular), iPhone (celular), iPad (tablet)

    O Upserve se integra com os seguintes aplicativos:

    7shifts, Chowly, DAVO, Evergreen, Gusto, Homebase, HotSchedules, Marketman, OpenTable, Plate IQ, SinglePlatform, SynergySuite

    O Upserve oferece as seguintes opções de suporte:

    Base de conhecimento, Suporte por telefone, Assistência 24/7, Bate-papo

    Categorias relacionadas

    Veja todas as categorias de software encontradas para Upserve.