Resumo do Upserve POS
O que é o Upserve POS?
Upserve - formerly Breadcrumb - is a POS management system that caters to restaurants, cafes, bars and nightclubs, offering an extensive suite of features optimized for iPad and iPhone. The platform includes flexible point-of-sale tools and payment solutions, as well as functionalities such as check and table management, and time clock.
Upserve POS helps businesses operate more efficiently, allowing users to quickly search for menu items and edit menus on-the-fly. With just a few taps, users can split, transfer and merge checks, and open and close tabs by swiping a credit card. Servers can also hold items or courses to send over at a later time. Other menu features include automated item countdown and 86’ed alerts.
Upserve POS' management tools help track sales and sales items and monitor week-over-week trends. Managers can specify the features each employee gets access to, as well as different views and menus for distinct roles. Users can void or comp items, or an entire check by dollar amount or percentage. The Inventory countdown feature alerts servers when an item is running low and automatically adds 86'd items when they run out.
The platform allows users to complete electronic payments with signature on screen, and add customizable tip suggestions. Time clock integration enables managers to pay workers accurately, as well as check up on labor insights to understand and manage costs, scheduling, and employee productivity. Owners and managers can view up-to-the-minute sales reports, and get an overview of sales and tax, as well as guest and check counts.
Resumo do Upserve POS
Preços
Opções de preços
Core: Pairs well with single location restaurants with smaller staff.
Starting at $59/month.
Pro: Pairs well with multi-location restaurants, multiple terminals and restaurants with average ticket orders above $30.
Starting at $199/month.
Enterprise: Pairs excellently with large multiple location groups with 50 to 500 locations.
Starting at $359/month for a single terminal license.
Complete pricing details can be found at https://upserve.com/pricing/
Recursos do Upserve POS
Capturas de tela
Upserve POS - Avaliações
Upserve POS - Avaliações
Upserve is Second to None
From back office functionality to ease of training to customer service my experience with Upserve is rivaled by no other POS system.
Restaurant Usage for UpservePOS
I love all of the reporting that UpservePOS has available to me. It makes staying on top of my business a breeze.
Great POS
Overall, my experience with Upserve POS has been seamlessly a great one.
Fine. When it works...
They are a necessary evil.
Happy Upserve users
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Upserve is Second to None
Vantagens
The fact that a new-hire can be fully versed in the software within 2 training shifts is impeccable.
Desvantagens
I do no like that the table view shows all open tables and not tables assigned only to the person logged in.
Restaurant Usage for UpservePOS
I love all of the reporting that UpservePOS has available to me. It makes staying on top of my business a breeze.
Vantagens
It is easy to use, easy to train new employees and makes service easy. Customer service is always available and is really helpful!
Desvantagens
There are still a few features that UpservePOS doesn't have that would help my business.
Great POS
Overall, my experience with Upserve POS has been seamlessly a great one.
Vantagens
The PEARL is a bar. We don't sell food yet. The software makes it fairly easy to set up new menu items and categories. I love the useful reports that you can make, like find top 100 customers; which beer we sold the most on any one night. And customer support is excellent. By far, I'd say that the customer support is the best ever.
Desvantagens
The only thing I can think of is that we have Happy Hour prices and then regular prices. When I want to try to keep tract of inventory of a beer, I might put in that we have 24 or 48 beers of a certain brand. When they are sold the two categories of say Bud Light and HH Bud Light do not merge as they count down. So, using it for inventory is not working for me.
Fine. When it works...
They are a necessary evil.
Vantagens
Easy to use. Nothing too fancy but we don't need it to be fancy. We just need it to work
Desvantagens
Every time there is a malfunction, it's never minor - it's a trainwreck. And then having to deal with customer service. Multiple times witb multiple people. And they never make it up to you - no credit for the inconvenience, nothing. No effort at reaching out to make things right. I Hate having to deal with it when the POS goes down. I always know it will be fucked up and I will lose money out of it and Upserve wont make it 100% right or whole.
Resposta do Upserve
Hi there Robert - thank you for your review. We're sorry to hear that your experience thus far hasn't been great. I took a look at your support tickets and it looks like our Support team has been able to troubleshoot and resolve your issues on the first call. If there's anything else we can help out with or how we can make resolutions quicker for you, please don't hesitate to reach out. Thanks.
Happy Upserve users
Vantagens
We've been happily using Upserve for our POS system for a few years now. We originally chose them because they offered to customize the program for our service style (small/shared plates and lots of takeout). Though it hasn't been perfect, their customer service team is always responsive and pleasant both over the phone and via e-mail.
Desvantagens
The toughest time came when we wanted to update our hardware an opted to switch to their Android (as opposed to iPad) terminals. It was a new system and there were many more kinks to work out and glitches than we expected. They worked with us to get the system smoothed out, but in the future we won't be so eager to jump on the latest edition!
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Preço do Upserve POS
Preço do Upserve POS
Core: Pairs well with single location restaurants with smaller staff.
Starting at $59/month.
Pro: Pairs well with multi-location restaurants, multiple terminals and restaurants with average ticket orders above $30.
Starting at $199/month.
Enterprise: Pairs excellently with large multiple location groups with 50 to 500 locations.
Starting at $359/month for a single terminal license.
Complete pricing details can be found at https://upserve.com/pricing/
Core: Pairs well with single location restaurants with smaller staff.
Starting at $59/month.
Pro: Pairs well with multi-location restaurants, multiple terminals and restaurants with average ticket orders above $30.
Starting at $199/month.
Enterprise: Pairs excellently with large multiple location groups with 50 to 500 locations.
Starting at $359/month for a single terminal license.
Complete pricing details can be found at https://upserve.com/pricing/
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Recursos do Upserve POS
Recursos do Upserve POS
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Categorias
Categorias
Mais informações sobre Upserve POS
Mais informações sobre Upserve POS
Principais recursos do Upserve POS
- 24/7 support
- API access
- Access levels settings
- Check merging, splitting & transferring
- Cloud-based storage and analytics
- Full tableside and service counter POS
- Gift card handling
- Hold & send
- Item modification
- Item notes
- Labor costs and scheduling
- Menu creation & customization
- Menu inventory countdown
- Multiple business handling
- Offline mode
- Payments
- Real-time reporting
- Sale tracking tools
- Sales, server and menu reporting
- Search functionality
- Software integration
- Staff management
- Tab management
- Table management
- Ticket printing for kitchen use
- Time clock
- Voids and comps
- iPhone/iPad application
Vantagens
Perguntas frequentes sobre o Upserve POS
Perguntas frequentes sobre o Upserve POS
Abaixo estão algumas perguntas frequentes sobre o Upserve POS.
P: Que tipo de planos o Upserve POS oferece?
O Upserve POS oferece os seguintes planos de pagamento:
A partir de: US$ 59,00/mês
Modelo de preços: Assinatura
Teste Grátis: Não disponível
Core: Pairs well with single location restaurants with smaller staff. Starting at $59/month. Pro: Pairs well with multi-location restaurants, multiple terminals and restaurants with average ticket orders above $30. Starting at $199/month. Enterprise: Pairs excellently with large multiple location groups with 50 to 500 locations. Starting at $359/month for a single terminal license. Complete pricing details can be found at https://upserve.com/pricing/
P: Quais são os principais recursos do Upserve POS?
O Upserve POS oferece os seguintes recursos:
- 24/7 support
- API access
- Access levels settings
- Check merging, splitting & transferring
- Cloud-based storage and analytics
- Full tableside and service counter POS
- Gift card handling
- Hold & send
- Item modification
- Item notes
- Labor costs and scheduling
- Menu creation & customization
- Menu inventory countdown
- Multiple business handling
- Offline mode
- Payments
- Real-time reporting
- Sale tracking tools
- Sales, server and menu reporting
- Search functionality
- Software integration
- Staff management
- Tab management
- Table management
- Ticket printing for kitchen use
- Time clock
- Voids and comps
- iPhone/iPad application
P: Quem costuma usar o Upserve POS?
Os clientes habituais do Upserve POS são:
Empresas de médio porte, Pequenas empresas
P: Em que idioma o Upserve POS está?
O Upserve POS está nos seguintes idiomas:
Inglês
P: Que tipo de planos o Upserve POS oferece?
O Upserve POS tem os seguintes planos de preços:
Assinatura
P: O Upserve POS é compatível com disponíveis móveis?
O Upserve POS é compatível com os seguintes dispositivos:
Android, iPad
P: O Upserve POS se integra com quais outros aplicativos?
O Upserve POS se integra com os seguintes aplicativos:
7Shifts, 7Shifts, CrunchTime, Davo Sales Tax, Gusto, Homebase, HotSchedules, MarginEdge, Marketman, SinglePlatform
P: Que nível de suporte o Upserve POS oferece?
O Upserve POS oferece as seguintes opções de suporte:
Base de conhecimento, Suporte por telefone, Tutoriais em vídeo
From back office functionality to ease of training to customer service my experience with Upserve is rivaled by no other POS system.