Upserve POS

Upserve POS

Restaurant & Bar iPad POS Management System

4.4/5 (255 avaliações)

Resumo do Upserve POS

O que é o Upserve POS?

Upserve - formerly Breadcrumb - is a POS management system that caters to restaurants, cafes, bars and nightclubs, offering an extensive suite of features optimized for iPad and iPhone. The platform includes flexible point-of-sale tools and payment solutions, as well as functionalities such as check and table management, and time clock.

Upserve POS helps businesses operate more efficiently, allowing users to quickly search for menu items and edit menus on-the-fly. With just a few taps, users can split, transfer and merge checks, and open and close tabs by swiping a credit card. Servers can also hold items or courses to send over at a later time. Other menu features include automated item countdown and 86’ed alerts.

Upserve POS' management tools help track sales and sales items and monitor week-over-week trends. Managers can specify the features each employee gets access to, as well as different views and menus for distinct roles. Users can void or comp items, or an entire check by dollar amount or percentage. The Inventory countdown feature alerts servers when an item is running low and automatically adds 86'd items when they run out.

The platform allows users to complete electronic payments with signature on screen, and add customizable tip suggestions. Time clock integration enables managers to pay workers accurately, as well as check up on labor insights to understand and manage costs, scheduling, and employee productivity. Owners and managers can view up-to-the-minute sales reports, and get an overview of sales and tax, as well as guest and check counts.

Resumo do Upserve POS

Preços

A partir de
US$ 59,00/mês

Opções de preços

Teste Grátis
Assinatura
Relação qualidade/preço

Core: Pairs well with single location restaurants with smaller staff.
Starting at $59/month.

Pro: Pairs well with multi-location restaurants, multiple terminals and restaurants with average ticket orders above $30.
Starting at $199/month.

Enterprise: Pairs excellently with large multiple location groups with 50 to 500 locations.
Starting at $359/month for a single terminal license.

Complete pricing details can be found at https://upserve.com/pricing/


Recursos do Upserve POS

Dispositivos
Porte da empresa
P M G
Mercados
Estados Unidos
Idiomas
Inglês

Capturas de tela

Captura de tela do Upserve POS: Printing checks on Upserve POS
Captura de tela do Upserve POS: Printing checks on Upserve POS Captura de tela do Upserve POS: Real-time reports on Upserve POS Captura de tela do Upserve POS: Upserve POS' dashboard Captura de tela do Upserve POS: Upserve POS search tools Captura de tela do Upserve POS: Floor and table plan on Upserve POS Captura de tela do Upserve POS: Upserve POS' menu functionalities Captura de tela do Upserve POS: While on offline mode, users can continue to create checks, send orders to the kitchen and capture credit cards

Upserve POS - Avaliações

Upserve POS - Avaliações

Classificação geral
4.4
/
5
Excelente
158

Muito bom
73

Regular
13

Ruim
3

Péssimo
8

Relação qualidade/preço
4.3
Recursos
4.3
Praticidade
4.6
Suporte ao cliente
4.4
91% dos usuários recomendam este app
Kolby G.

Upserve is Second to None

From back office functionality to ease of training to customer service my experience with Upserve is rivaled by no other POS system.


Traduzir com Google
Tara D.

Restaurant Usage for UpservePOS

I love all of the reporting that UpservePOS has available to me. It makes staying on top of my business a breeze.


Traduzir com Google
Ronda R.

Great POS

Overall, my experience with Upserve POS has been seamlessly a great one.


Traduzir com Google
Robert C.

Fine. When it works...

They are a necessary evil.


Traduzir com Google
Heather T.

Happy Upserve users


Traduzir com Google
Kolby G.
Setor: Restaurantes
Porte da empresa: 13-50 funcionários
Traduzido para Português

Upserve is Second to None

Usado Diariamente durante Mais de dois anos
Avaliado em 20/08/2019
Fonte da avaliação: Capterra

From back office functionality to ease of training to customer service my experience with Upserve is rivaled by no other POS system.

Vantagens

The fact that a new-hire can be fully versed in the software within 2 training shifts is impeccable.

Desvantagens

I do no like that the table view shows all open tables and not tables assigned only to the person logged in.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Tara D.
Setor: Restaurantes
Porte da empresa: 13-50 funcionários
Traduzido para Português

Restaurant Usage for UpservePOS

Usado Diariamente durante Mais de dois anos
Avaliado em 13/02/2020
Fonte da avaliação: Capterra

I love all of the reporting that UpservePOS has available to me. It makes staying on top of my business a breeze.

Vantagens

It is easy to use, easy to train new employees and makes service easy. Customer service is always available and is really helpful!

Desvantagens

There are still a few features that UpservePOS doesn't have that would help my business.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 9.0/10

Ronda R.
Setor: Alimentação e bebidas
Porte da empresa: 2-10 funcionários
Traduzido para Português

Great POS

Usado Diariamente durante Mais de dois anos
Avaliado em 14/02/2020
Fonte da avaliação: Capterra

Overall, my experience with Upserve POS has been seamlessly a great one.

Vantagens

The PEARL is a bar. We don't sell food yet. The software makes it fairly easy to set up new menu items and categories. I love the useful reports that you can make, like find top 100 customers; which beer we sold the most on any one night. And customer support is excellent. By far, I'd say that the customer support is the best ever.

Desvantagens

The only thing I can think of is that we have Happy Hour prices and then regular prices. When I want to try to keep tract of inventory of a beer, I might put in that we have 24 or 48 beers of a certain brand. When they are sold the two categories of say Bud Light and HH Bud Light do not merge as they count down. So, using it for inventory is not working for me.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Robert C.
Setor: Alimentação e bebidas
Porte da empresa: 2-10 funcionários
Traduzido para Português

Fine. When it works...

Usado Diariamente durante Mais de dois anos
Avaliado em 16/05/2019
Fonte da avaliação: Capterra

They are a necessary evil.

Vantagens

Easy to use. Nothing too fancy but we don't need it to be fancy. We just need it to work

Desvantagens

Every time there is a malfunction, it's never minor - it's a trainwreck. And then having to deal with customer service. Multiple times witb multiple people. And they never make it up to you - no credit for the inconvenience, nothing. No effort at reaching out to make things right. I Hate having to deal with it when the POS goes down. I always know it will be fucked up and I will lose money out of it and Upserve wont make it 100% right or whole.

Traduzido para Português

Resposta do Upserve

Hi there Robert - thank you for your review. We're sorry to hear that your experience thus far hasn't been great. I took a look at your support tickets and it looks like our Support team has been able to troubleshoot and resolve your issues on the first call. If there's anything else we can help out with or how we can make resolutions quicker for you, please don't hesitate to reach out. Thanks.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 0.0/10

Heather T.
Setor: Alimentação e bebidas
Porte da empresa: 13-50 funcionários
Traduzido para Português

Happy Upserve users

Usado Diariamente durante Mais de dois anos
Avaliado em 10/03/2020
Fonte da avaliação: Capterra

Vantagens

We've been happily using Upserve for our POS system for a few years now. We originally chose them because they offered to customize the program for our service style (small/shared plates and lots of takeout). Though it hasn't been perfect, their customer service team is always responsive and pleasant both over the phone and via e-mail.

Desvantagens

The toughest time came when we wanted to update our hardware an opted to switch to their Android (as opposed to iPad) terminals. It was a new system and there were many more kinks to work out and glitches than we expected. They worked with us to get the system smoothed out, but in the future we won't be so eager to jump on the latest edition!

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 9.0/10

Recomendação do usuário
8.8/10
Baseado em 255 usuários
Compare as alternativas por recomendação dos usuários
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Preço do Upserve POS

Preço do Upserve POS

A partir de
US$ 59,00/mês
Teste Grátis
Assinatura
Relação qualidade/preço

Core: Pairs well with single location restaurants with smaller staff.
Starting at $59/month.

Pro: Pairs well with multi-location restaurants, multiple terminals and restaurants with average ticket orders above $30.
Starting at $199/month.

Enterprise: Pairs excellently with large multiple location groups with 50 to 500 locations.
Starting at $359/month for a single terminal license.

Complete pricing details can be found at https://upserve.com/pricing/

Core: Pairs well with single location restaurants with smaller staff.
Starting at $59/month.

Pro: Pairs well with multi-location restaurants, multiple terminals and restaurants with average ticket orders above $30.
Starting at $199/month.

Enterprise: Pairs excellently with large multiple location groups with 50 to 500 locations.
Starting at $359/month for a single terminal license.

Complete pricing details can be found at https://upserve.com/pricing/

Relação qualidade/preço
4.3/5
Baseado em 255 usuários
Compare as alternativas por relação qualidade/preço
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Recursos do Upserve POS

Recursos do Upserve POS

API
Banco de dados do cliente
Cobrança e faturamento
Geração de relatórios de vendas
Gestão de descontos
Gestão de estoques
Gestão de funcionários
Gestão de pedidos
Gestão de promoções
Histórico do cliente
Integração de terceiros
Notificações automáticas
PDV
Painel de atividades
Processamento de cartões de crédito
Programa de fidelidade
Rastreamento de estoque
Relatórios e estatística
Sistema de vales-presente
Várias localizações
Recursos
4.3/5
Baseado em 255 usuários
Compare as alternativas por avaliações dos recursos
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Categorias

Mais informações sobre Upserve POS

Mais informações sobre Upserve POS

Principais recursos do Upserve POS

  • 24/7 support
  • API access
  • Access levels settings
  • Check merging, splitting & transferring
  • Cloud-based storage and analytics
  • Full tableside and service counter POS
  • Gift card handling
  • Hold & send
  • Item modification
  • Item notes
  • Labor costs and scheduling
  • Menu creation & customization
  • Menu inventory countdown
  • Multiple business handling
  • Offline mode
  • Payments
  • Real-time reporting
  • Sale tracking tools
  • Sales, server and menu reporting
  • Search functionality
  • Software integration
  • Staff management
  • Tab management
  • Table management
  • Ticket printing for kitchen use
  • Time clock
  • Voids and comps
  • iPhone/iPad application

Vantagens

  • With Upserve POS, users can manage their restaurant from a single platform and check daily sales and reports.

  • Upserve POS enables employees to manage tables, take orders, and modify menus on-the-fly.

  • Users can manage staff with easy access to work schedules, reports, and time clock information for accurate employee compensation.

  • Users can get real-time reports on business activity and have them sent directly to their email inbox.

  • Upserve POS is optimized for iPad and iPhone, enabling access to restaurant sales anytime, anywhere.

  • Perguntas frequentes sobre o Upserve POS

    Perguntas frequentes sobre o Upserve POS

    Abaixo estão algumas perguntas frequentes sobre o Upserve POS.

    P: Que tipo de planos o Upserve POS oferece?

    O Upserve POS oferece os seguintes planos de pagamento:

    A partir de: US$ 59,00/mês

    Modelo de preços: Assinatura

    Teste Grátis: Não disponível

    Core: Pairs well with single location restaurants with smaller staff. Starting at $59/month. Pro: Pairs well with multi-location restaurants, multiple terminals and restaurants with average ticket orders above $30. Starting at $199/month. Enterprise: Pairs excellently with large multiple location groups with 50 to 500 locations. Starting at $359/month for a single terminal license. Complete pricing details can be found at https://upserve.com/pricing/

    P: Quais são os principais recursos do Upserve POS?

    O Upserve POS oferece os seguintes recursos:

    • 24/7 support
    • API access
    • Access levels settings
    • Check merging, splitting & transferring
    • Cloud-based storage and analytics
    • Full tableside and service counter POS
    • Gift card handling
    • Hold & send
    • Item modification
    • Item notes
    • Labor costs and scheduling
    • Menu creation & customization
    • Menu inventory countdown
    • Multiple business handling
    • Offline mode
    • Payments
    • Real-time reporting
    • Sale tracking tools
    • Sales, server and menu reporting
    • Search functionality
    • Software integration
    • Staff management
    • Tab management
    • Table management
    • Ticket printing for kitchen use
    • Time clock
    • Voids and comps
    • iPhone/iPad application

    P: Quem costuma usar o Upserve POS?

    Os clientes habituais do Upserve POS são:

    Empresas de médio porte, Pequenas empresas

    P: Em que idioma o Upserve POS está?

    O Upserve POS está nos seguintes idiomas:

    Inglês

    P: Que tipo de planos o Upserve POS oferece?

    O Upserve POS tem os seguintes planos de preços:

    Assinatura

    P: O Upserve POS é compatível com disponíveis móveis?

    O Upserve POS é compatível com os seguintes dispositivos:

    Android, iPad

    P: O Upserve POS se integra com quais outros aplicativos?

    O Upserve POS se integra com os seguintes aplicativos:

    7Shifts, 7Shifts, CrunchTime, Davo Sales Tax, Gusto, Homebase, HotSchedules, MarginEdge, Marketman, SinglePlatform

    P: Que nível de suporte o Upserve POS oferece?

    O Upserve POS oferece as seguintes opções de suporte:

    Base de conhecimento, Suporte por telefone, Tutoriais em vídeo