NCR Silver

Tablet-based, point-of-sale system for SMBs

3,7 /5 (142 avaliações) Escreva uma avaliação!

Resumo do NCR Silver

O que é o NCR Silver?

NCR Silver® is a tablet-based, point-of-sale system to help small and medium sized retail businesses manage their entire business, including inventory tracking, employee management, consolidated reporting, mobile POS, and multi-store functionality. NCR Silver integrates with hardware in order to setup an entire POS system. This cloud-based business solution is easy to use and works anywhere – even without a WiFi connection. More than a point-of-sale, NCR Silver® helps businesses to cost effectively track sales, employees, and cash flow with real-time reports in the cloud.

With NCR Silver® users can manage multiple locations, drive loyalty programs, bulk email VIPs, share content on social media, and integrate accounting and payroll right from the back office.

Included with a NCR Silver® subscription is 24-hour customer support and a dedicated Concierge member on hand to set up the store's back office, keep everything up to date, and provide ongoing assistance and training.

Resumo do NCR Silver

Preços

A partir de
US$ 79,00/mês

Opções de preços

Teste Grátis
Assinatura
Relação qualidade/preço

NCR Silver offers flexible payment options whether you want to pay month-to-month or commit to an annual contract. Subscriptions start at $79 per month for the first device.


Recursos do NCR Silver

Dispositivos
Porte da empresa
P M G
Mercados
Estados Unidos
Idiomas
Inglês

Mídias

POS system
Payment processing
Electronic signature capture
Tax and tip management
Categorization of catalog
Item selection
POS for mobile
Receipt management
NCR Silver - Vídeo NCR Silver - Vídeo Captura de tela do NCR Silver: POS system Captura de tela do NCR Silver: Payment processing Captura de tela do NCR Silver: Electronic signature capture Captura de tela do NCR Silver: Tax and tip management Captura de tela do NCR Silver: Categorization of catalog Captura de tela do NCR Silver: Item selection Captura de tela do NCR Silver: POS for mobile Captura de tela do NCR Silver: Receipt management

NCR Silver - Avaliações

NCR Silver - Avaliações

Classificação geral
3,7
/
5
Excelente
43

Muito bom
54

Regular
22

Ruim
12

Péssimo
11

Relação qualidade/preço
3,5
Recursos
3,4
Praticidade
4,1
Suporte ao cliente
3,4
68% dos usuários recomendam este app
Avaliador Verificado

iPad POS that includes marketing tools!


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Wendy W.

NCR Silver meets our multi store needs


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Lindsey H.

Some very good pros, and some pretty frustrating cons

Overall I would still use this system even if we weren't required to by the franchise. Partly because I wouldn't want to have to deal with switching over to a new system, but also because every system has its own issues and I don't think there are any other solutions out there that are better than this, at least in the price range of a small business. I believe NCR is working to fix the issues, at least, and I like the feel of the system. I would appreciate a little more transparency about issues that could affect reporting of sales data or processing of credit card transactions.


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Kelley C.

Payment reporting inhancement

Our overall experience with Silver has been great. We have recommended this product to several colleagues.


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Kari A.

Originally a great product, now not so much

I do not utilize ALL the functionalities because I am a bakery not a restaurant so I would like to be able to get a "cheaper" version so I am able to get the most for my money. In the last few months customer service is almost impossible to get answers from and they no longer have the concierge system where I have a specific customer service agent that helps. Its very frustrating to wait on hold and then get told that I am calling the wrong numbers when the website for help clearly states to call certain numbers for assistance. Overall, customer service needs help.


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Avaliador Verificado
Setor: Varejistas
Porte da empresa: 11-50 funcionários
Traduzido para o Português
Traduzido para o Português

iPad POS that includes marketing tools!

Usado Diariamente durante Mais de dois anos
Avaliado em 14/03/2019
Fonte da avaliação: Capterra

Vantagens

Having email templates included was huge for us. Customer data integrates with emails, allowing us to segment our customers and send personalized deals.

Desvantagens

Email templates are not as attractive as something like MailChimp, so a working knowledge of html coding can help make them more appealing

Detalhamento da qualificação

Praticidade

Probabilidade de recomendação: 8.0/10

Wendy W.
Setor: Varejistas
Porte da empresa: 11-50 funcionários
Traduzido para o Português
Traduzido para o Português

NCR Silver meets our multi store needs

Usado Diariamente durante Mais de dois anos
Avaliado em 18/06/2019
Fonte da avaliação: Capterra

Vantagens

This cloud based system met the majority of our needs when I began searching for a new POS system when our retail store was adding a second location. I was looking for a system that could be accessed remotely, share information between the locations and could grow as our store grows. The 24/7 Customer Service is reliable and accessible. Most times, a single phone call is all it takes to resolve a problem.

Desvantagens

The biggest drawback was discovered shortly after we began installation. We were told during the sales pitch that our system of alpha numeric sku numbers would easily transfer to NCR silver. The use of the bar code scanners and ticketing system would be simple process. This was not the case. We have to manually key in the alpha numeric sku numbers which is much more time consuming the scanning.
Four years later, we have of course adapted.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Lindsey H.
Setor: Varejistas
Porte da empresa: 2-10 funcionários
Traduzido para o Português
Traduzido para o Português

Some very good pros, and some pretty frustrating cons

Usado Diariamente durante Mais de um ano
Avaliado em 19/06/2019
Fonte da avaliação: Capterra

Overall I would still use this system even if we weren't required to by the franchise. Partly because I wouldn't want to have to deal with switching over to a new system, but also because every system has its own issues and I don't think there are any other solutions out there that are better than this, at least in the price range of a small business. I believe NCR is working to fix the issues, at least, and I like the feel of the system. I would appreciate a little more transparency about issues that could affect reporting of sales data or processing of credit card transactions.

Vantagens

The software is easy to use and relatively intuitive; new employees pick up the POS system quickly. The developers have been gradually adding desired functions that have been great improvements, and I imagine they will continue to do so. While some of the other stores in our franchise have complained about not being able to reach customer support in a timely manner, I myself have always been able to get through to them quickly and they are always helpful in working through issues.

Desvantagens

When the software has an issue, it tends to not be a small one. Also, it seems like NCR will work on fixing the issue but not let everyone know that there WAS an issue, even when it may affect your reporting of sales. For example, there have been software glitches where the over/short number for the registers was not getting recorded by NCR. We only discovered this because another store in our franchise figured it out and reported it. I never saw any communication from NCR letting people know about it, the issue was just resolved quietly a while later. Plus, almost every time there is an update, there are usually major issues with functionality for about the next week that can affect the ability to process transactions. The software/hardware interface has some issues as well.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 7.0/10

Kelley C.
Setor: Varejistas
Porte da empresa: 2-10 funcionários
Traduzido para o Português
Traduzido para o Português

Payment reporting inhancement

Usado Diariamente durante Mais de dois anos
Avaliado em 02/07/2019
Fonte da avaliação: Capterra

Our overall experience with Silver has been great. We have recommended this product to several colleagues.

Vantagens

This software is very easy to use and set-up. There are a lot of helpful reports you can run. I like that you can view your business activity remotely from your smart phone.

Desvantagens

When there is a problem it is sometimes difficult for customer support to fix the problem until the next update. This is frustrating because you are left to wait up to three months or more.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 9.0/10

Kari A.
Setor: Restaurantes
Porte da empresa: 2-10 funcionários
Traduzido para o Português
Traduzido para o Português

Originally a great product, now not so much

Usado Diariamente durante Mais de dois anos
Avaliado em 18/03/2020
Fonte da avaliação: Capterra

I do not utilize ALL the functionalities because I am a bakery not a restaurant so I would like to be able to get a "cheaper" version so I am able to get the most for my money. In the last few months customer service is almost impossible to get answers from and they no longer have the concierge system where I have a specific customer service agent that helps. Its very frustrating to wait on hold and then get told that I am calling the wrong numbers when the website for help clearly states to call certain numbers for assistance. Overall, customer service needs help.

Vantagens

I liked the ease of set up of this product as well as the ability to run categorical reports. I also like the ability to use this as a time clock system too!

Desvantagens

I would like to see a way to customize each category more, I sell cupcakes, I would like an option for more specific categories and options.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 5.0/10

Recomendação do usuário
7,2/10
Baseado em 142 usuários
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Preço do NCR Silver

Preço do NCR Silver

A partir de
US$ 79,00/mês
Teste Grátis
Assinatura
Relação qualidade/preço

NCR Silver offers flexible payment options whether you want to pay month-to-month or commit to an annual contract. Subscriptions start at $79 per month for the first device.

NCR Silver offers flexible payment options whether you want to pay month-to-month or commit to an annual contract. Subscriptions start at $79 per month for the first device.

Relação qualidade/preço
3,5/5
Baseado em 142 usuários
Compare as alternativas por relação qualidade/preço
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Recursos do NCR Silver

Recursos do NCR Silver

API
Acompanhamento de atividades
Banco de dados do cliente
Campos personalizados
Criação de relatórios personalizável
Dados em tempo real
Gerenciamento de contatos
Gestão de calendários
Imagem de marca personalizável
Importação/exportação de dados
Integração de e-mail
Integração de redes sociais
Integração de terceiros
Lembretes
Modelos personalizáveis
Notificações automáticas
Pagamentos eletrônicos
Painel de atividades
Questionários e feedback
Relatórios e estatística
Recursos
3,4/5
Baseado em 142 usuários
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Categorias

Mais informações sobre NCR Silver

Mais informações sobre NCR Silver

Principais recursos do NCR Silver

  • ACH payment processing
  • Accounting integration
  • Advanced security
  • Automated scheduling
  • Automated “Miss You” and promotional emails
  • Billing & invoicing
  • Built-in email marketing
  • Built-in loyalty marketing
  • Categorization
  • Clock in / out
  • Consolidated reporting
  • Customer database
  • Customer experience management
  • Customer loyalty program
  • Customizable categories
  • Electronic payments
  • Electronic signature capture
  • Email marketing
  • Email receipts
  • Employee management
  • Financial analysis
  • Financial management
  • Gift card system
  • Inventory forecasting
  • Inventory management
  • Inventory tracking
  • Mobile signature capture
  • Multi-channel marketing
  • Multi-location
  • Multi-store management
  • POS
  • Payroll management
  • Product catalog
  • Promotions management
  • Real time reporting
  • Receipt management
  • SSL security
  • Sales reporting
  • Sales tax management
  • Social media integration
  • Stock management

Vantagens

  • Track sales, employees, and cash flow from anywhere with NCR Silver's real-time reporting in the cloud.

  • Gain insights into inventory trends and top sellers and make results-based business decisions using NCR Silver's robust data.

  • Attract new customers and engage existing shoppers through loyalty programs, email marketing, and shares on social media.

  • Balance books and pay vendors with integrated accounting and payroll from NCR Silver's back office.

  • Manage multiple locations, communicate and compare sales across sites with one login to NCR Silver back office.

  • Perguntas frequentes sobre o NCR Silver

    Perguntas frequentes sobre o NCR Silver

    Abaixo estão algumas perguntas frequentes sobre o NCR Silver.

    P: Que tipo de planos o NCR Silver oferece?

    O NCR Silver oferece os seguintes planos de pagamento:

    A partir de: US$ 79,00/mês

    Modelo de preços: Assinatura

    Teste Grátis: Não disponível

    NCR Silver offers flexible payment options whether you want to pay month-to-month or commit to an annual contract. Subscriptions start at $79 per month for the first device.

    P: Quais são os principais recursos do NCR Silver?

    O NCR Silver oferece os seguintes recursos:

    • ACH payment processing
    • Accounting integration
    • Advanced security
    • Automated scheduling
    • Automated “Miss You” and promotional emails
    • Billing & invoicing
    • Built-in email marketing
    • Built-in loyalty marketing
    • Categorization
    • Clock in / out
    • Consolidated reporting
    • Customer database
    • Customer experience management
    • Customer loyalty program
    • Customizable categories
    • Electronic payments
    • Electronic signature capture
    • Email marketing
    • Email receipts
    • Employee management
    • Financial analysis
    • Financial management
    • Gift card system
    • Inventory forecasting
    • Inventory management
    • Inventory tracking
    • Mobile signature capture
    • Multi-channel marketing
    • Multi-location
    • Multi-store management
    • POS
    • Payroll management
    • Product catalog
    • Promotions management
    • Real time reporting
    • Receipt management
    • SSL security
    • Sales reporting
    • Sales tax management
    • Social media integration
    • Stock management

    P: Quem costuma usar o NCR Silver?

    Os clientes habituais do NCR Silver são:

    Pequenas empresas, Empresas de médio porte

    P: Em que idioma o NCR Silver está?

    O NCR Silver está nos seguintes idiomas:

    Inglês

    P: Que tipo de planos o NCR Silver oferece?

    O NCR Silver tem os seguintes planos de preços:

    Assinatura

    P: O NCR Silver é compatível com disponíveis móveis?

    O NCR Silver é compatível com os seguintes dispositivos:

    iPhone, iPad

    P: O NCR Silver se integra com quais outros aplicativos?

    O NCR Silver se integra com os seguintes aplicativos:

    Clear Spider, LevelUp, QuickBooks Online Advanced, Worldpay POS, Xero

    P: Que nível de suporte o NCR Silver oferece?

    O NCR Silver oferece as seguintes opções de suporte:

    Base de conhecimento, Suporte por telefone, Tutoriais em vídeo, FAQs, Suporte online