Sobre o NCR Silver

NCR Silver® is a tablet-based, point-of-sale system to help small and medium sized retail businesses manage their entire business, including inventory tracking, employee management, consolidated reporting, mobile POS, and multi-store functionality. NCR Silver integrates with hardware in order to setup an entire POS system. This cloud-based business solution is easy to use and works anywhere – even without a WiFi connection. More than a point-of-sale, NCR Silver® helps businesses to cost effectively track sales, employees, and cash flow with real-time reports in the cloud.

With NCR Silver® users can manage multiple locations, drive loyalty programs, bulk email VIPs, share content on social media, and integrate accounting and payroll right from the back office.

Included with a NCR Silver® subscription is 24-hour customer support and a dedicated Concierge member on hand to set up the store's back office, keep everything up to date, and provide ongoing assistance and training.

Preços a partir de:

79,00 US$/mês

  • Versão gratuita
  • Teste Grátis
  • Assinatura

Principais benefícios do NCR Silver

  • Track sales, employees, and cash flow from anywhere with NCR Silver's real-time reporting in the cloud.

  • Gain insights into inventory trends and top sellers and make results-based business decisions using NCR Silver's robust data.

  • Attract new customers and engage existing shoppers through loyalty programs, email marketing, and shares on social media.

  • Balance books and pay vendors with integrated accounting and payroll from NCR Silver's back office.

  • Manage multiple locations, communicate and compare sales across sites with one login to NCR Silver back office.
  • Consumidores típicos

    • Autônomos
    • Pequenas empresas (2-50)
    • Médias empresas (51-500)
    • Grandes empresas (500 ou mais)

    Implantação

    • Baseado na nuvem
    • Instalação local

    Mercados

    Estados Unidos

    Idiomas

    inglês

    Preços a partir de:

    79,00 US$/mês

    • Versão gratuita
    • Teste Grátis
    • Assinatura

    Imagens

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    Recursos

    Total de recursos do NCR Silver: 47

    • Assinatura eletrônica
    • Banco de dados do cliente
    • Bater ponto de entrada/saída
    • Categorias personalizáveis
    • Catálogo de produtos
    • Cobrança e faturamento
    • Contas de clientes
    • Controle de estoque
    • Controles independentes
    • Controles/permissões de acesso
    • Dividir contas
    • Gestão de comércio eletrônico
    • Gestão de descontos
    • Gestão de devoluções
    • Gestão de dicas
    • Gestão de entrega
    • Gestão de estoques
    • Gestão de estoques
    • Gestão de funcionários
    • Gestão de impostos de vendas
    • Gestão de pedidos
    • Gestão de preços
    • Gestão de promoções
    • Gestão de recibos
    • Gestão de tabelas
    • Gestão de tesouraria
    • Gestão de vales-presente
    • Gestão de varejo
    • Integração da contabilidade
    • Integração de redes sociais
    • Leitura de código de barras/tíquetes
    • Marketing de multicanal
    • Marketing por e-mail
    • PDV para restaurantes
    • PDV para varejo
    • Pagamentos eletrônicos
    • Pedidos online
    • Ponto de vendas (PDV)
    • Programa de fidelidade
    • Rastreamento de devoluções
    • Rastreamento de estoque
    • Relatórios de vendas
    • Relatórios e análise de dados
    • Relatórios em tempo real
    • Segurança de SSL
    • Tela de toque
    • Várias localizações

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    Avaliações

    Classificação geral

    3,7 /5
    (143)
    Relação qualidade/preço
    3,5/5
    Recursos
    3,4/5
    Praticidade
    4,1/5
    Suporte ao cliente
    3,4/5

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    Exibindo 5 avaliações de 143
    Avaliador Verificado
    Classificação geral
    • Setor: Hotelaria
    • Porte da empresa: 11-50 funcionários
    • Usado Semanal durante 6 a 12 meses
    • Fonte da avaliação

    Classificação geral

    • Relação qualidade/preço
    • Praticidade
    • Suporte ao cliente

    Using at 2 Locations - Not Impressed

    Avaliado em 06/06/2018

    Vantagens

    -Works well on an Apple iPad
    -Backed by a large company
    -Reporting is streamlined and customizable

    Desvantagens

    -We have had several issues with login and password resets for nor reason
    -Customer service is non-existent
    -We wont be using this for large volume units - only smaller volume

    Lindsey
    Classificação geral
    • Setor: Varejistas
    • Porte da empresa: 2-10 funcionários
    • Usado Diariamente durante Mais de um ano
    • Fonte da avaliação

    Classificação geral

    • Relação qualidade/preço
    • Praticidade
    • Suporte ao cliente
    • Probabilidade de recomendação 7.0 /10

    Some very good pros, and some pretty frustrating cons

    Avaliado em 19/06/2019

    Overall I would still use this system even if we weren't required to by the franchise. Partly...

    Overall I would still use this system even if we weren't required to by the franchise. Partly because I wouldn't want to have to deal with switching over to a new system, but also because every system has its own issues and I don't think there are any other solutions out there that are better than this, at least in the price range of a small business. I believe NCR is working to fix the issues, at least, and I like the feel of the system. I would appreciate a little more transparency about issues that could affect reporting of sales data or processing of credit card transactions.

    Vantagens

    The software is easy to use and relatively intuitive; new employees pick up the POS system quickly. The developers have been gradually adding desired functions that have been great improvements, and I imagine they will continue to do so. While some of the other stores in our franchise have complained about not being able to reach customer support in a timely manner, I myself have always been able to get through to them quickly and they are always helpful in working through issues.

    Desvantagens

    When the software has an issue, it tends to not be a small one. Also, it seems like NCR will work on fixing the issue but not let everyone know that there WAS an issue, even when it may affect your reporting of sales. For example, there have been software glitches where the over/short number for the registers was not getting recorded by NCR. We only discovered this because another store in our franchise figured it out and reported it. I never saw any communication from NCR letting people know about it, the issue was just resolved quietly a while later. Plus, almost every time there is an update, there are usually major issues with functionality for about the next week that can affect the ability to process transactions. The software/hardware interface has some issues as well.

    Veeka
    Classificação geral
    • Setor: Construção
    • Porte da empresa: 2-10 funcionários
    • Usado Diariamente durante Mais de dois anos
    • Fonte da avaliação

    Classificação geral

    • Praticidade
    • Probabilidade de recomendação 9.0 /10

    NCR Silver

    Avaliado em 20/07/2018

    Overall it has been a great experience - we went from writing paper slips for every transaction and...

    Overall it has been a great experience - we went from writing paper slips for every transaction and entering each one manually into Quickbooks to just generating a couple of reports each day in the back office and entering those. It has been wonderful to have saved customer information in the system and not having to rewrite their address again. This is saving us a lot of time and our customers are impressed with our contemporary POS systems since we're a small family business and they don't expect us to be tech-savvy.

    Vantagens

    We like that the software is intuitive and has clean design. We like being able to arrange our products in categories ourselves, ability to sell items by singles or by weight, being able to track products sold etc.

    Desvantagens

    We would like to have more control over receipt printing. Since we do a lot of deliveries, we would want to be able to set the font larger for the customer address and the quantity of the products, also being able to print double receipts right away would be great - one for the customer and one for the delivery driver (right now we have to look up the last transaction and reprint, which is at least 4 steps) We also would like to be able to access older transactions from the POS system - many of our customers want to look up what they ordered last season, or two seasons ago and to do that we have to go through a very long process in back office right now - it's requires going to "results", then "POS transactions" setting the dates manually (no easy option for 1 or multiple years), then searching for customer name, and clicking "line items" for each transaction we want to check. Aside from being a long process, I also don't find that the names for these actions fit how we think of them when we are looking them up. Also merging customer history would be nice - sometimes we accidentally create double or triple customer accounts and it would be nice to be able to combine them.

    Wendy
    Classificação geral
    • Setor: Varejistas
    • Porte da empresa: 11-50 funcionários
    • Usado Diariamente durante Mais de dois anos
    • Fonte da avaliação

    Classificação geral

    • Relação qualidade/preço
    • Praticidade
    • Suporte ao cliente
    • Probabilidade de recomendação 10.0 /10

    NCR Silver meets our multi store needs

    Avaliado em 18/06/2019

    Vantagens

    This cloud based system met the majority of our needs when I began searching for a new POS system when our retail store was adding a second location. I was looking for a system that could be accessed remotely, share information between the locations and could grow as our store grows. The 24/7 Customer Service is reliable and accessible. Most times, a single phone call is all it takes to resolve a problem.

    Desvantagens

    The biggest drawback was discovered shortly after we began installation. We were told during the sales pitch that our system of alpha numeric sku numbers would easily transfer to NCR silver. The use of the bar code scanners and ticketing system would be simple process. This was not the case. We have to manually key in the alpha numeric sku numbers which is much more time consuming the scanning.
    Four years later, we have of course adapted.

    Gil
    Classificação geral
    • Setor: Restaurantes
    • Porte da empresa: 2-10 funcionários
    • Usado Diariamente durante Mais de dois anos
    • Fonte da avaliação

    Classificação geral

    • Relação qualidade/preço
    • Praticidade
    • Suporte ao cliente
    • Probabilidade de recomendação 10.0 /10

    Good compromise between cost and functionality, and great customer service

    Avaliado em 23/07/2018

    This is a very affordable all-in-one system that lets us track sales, track employee hours and...

    This is a very affordable all-in-one system that lets us track sales, track employee hours and performance, and process credit cards. It does what it is supposed to do quite well. However, like any software, it takes some getting used to, and it is only after a few weeks that you really get comfortable with it. We live in an area where our internet keeps going down, and this system will continue to function even with the internet down. One important note for people in a similar situation is that you should not use the recommended configuration if your internet is shaky. (Their customer service helped us wit this.) They recommend a secure hard wire from the main printer to the internet modem. When the internet goes down, that interrupts communication back to the ipad, and the printer and cash drawer are not functional. Instead, as their person advised us, we use Bluetooth for that connection, and that way the iPad always is connected to the printer and the cash drawer. A minor hassle occurs sometimes when the internet goes down and devices pick up different floating IP addresses, in which case you have to delete existing connections and reconnect the new ones. I believe you can avoid this by using fixed IP addresses, but am not sure how to do that. These are pretty minor glitches once you get used to them.

    Vantagens

    POS software is something that you use in real time so it is essential that you be able to fix problems quickly. Their customer service is very good - they almost always pick up at once and they are always able to tell you what to do.

    Desvantagens

    This is a multi-use system. As a restaurant, we had to get used to some features that are more for general retail, although it does contain things like table assignment and so forth.

    Exibindo 5 avaliações de 143 Leia todas as avaliações

    Perguntas frequentes sobre o NCR Silver

    Abaixo estão algumas perguntas frequentes sobre o NCR Silver.

    O NCR Silver oferece os seguintes planos de pagamento:

    • A partir de: 79,00 US$/mês
    • Modelo de preços: Assinatura
    • Avaliação gratuita: Não disponível

    NCR Silver offers flexible payment options whether you want to pay month-to-month or commit to an annual contract. Subscriptions start at $79 per month for the first device.

    Os clientes habituais do NCR Silver são:

    Profissional autônomo, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000

    O NCR Silver está nos seguintes idiomas:

    inglês

    O NCR Silver é compatível com os seguintes dispositivos:

    Android (celular), iPhone (celular), iPad (tablet)

    O NCR Silver se integra com os seguintes aplicativos:

    LevelUp, QuickBooks Online Advanced, Xero

    O NCR Silver oferece as seguintes opções de suporte:

    Email/Help Desk, FAQs/Fórum, Base de conhecimento, Suporte por telefone, Assistência 24/7, Bate-papo

    Categorias relacionadas

    Veja todas as categorias de software encontradas para NCR Silver.