Vivonet

Vivonet

Point of sale management software

4/5 (20 avaliações)

Resumo do Vivonet

O que é o Vivonet?

Vivonet is a restaurant point of sale management system. Available on iPads, the application helps you develop your business. The application includes complete restaurant & catering solutions covering sales reporting, cash drawer management & cuisine related functionalities.

Resumo do Vivonet

Preços

A partir de
N/A

Opções de preços

Teste Grátis
Relação qualidade/preço

Contact Vivonet for pricing.


Recursos do Vivonet

Dispositivos
Porte da empresa
P M G
Mercados
Estados Unidos
Idiomas
Inglês

Capturas de tela

Captura de tela do Vivonet: Vivonet
Captura de tela do Vivonet: Vivonet

Vivonet - Avaliações

Vivonet - Avaliações

Classificação geral
4
/
5 20 avaliações
Excelente
8

Muito bom
8

Regular
1

Ruim
1

Péssimo
2

Relação qualidade/preço
3.6
Recursos
3.7
Praticidade
3.9
Suporte ao cliente
3.6
80% dos usuários recomendam este app
Steven A.

I expected better

during a recent attempt to switch cc processors I had an interesting experience. I needed the processor switched over so we could reopen. first the day before we reopened I had to call vivonet to check on the progress of the order and had to talk the tech into looking for it and finally found that the new processor had indeed sent over a order but no one had addressed it, So finally some one was going to work on it. the next morning I called again because we were going to reopen in a few hours. Well come to find out there was a problem with the information sent over. No one had called me to let me know there was a problem. I was clear about our schedule to reopen. I was unable to contact the new processor at that late hour I had them reinstall the old processor due to the lateness of the hour. If the tech had contacted me when the problem started I would have been able to got the issue straightened out. I was livid about the lack of contact or concern with letting me know. and for all this I paid you some amount. not only that every month I receive an invoice for 85 dollars but i was charged 90 some amount. over all I am very unhappy and have nothing good to say about or to the staff of vivonet.


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Penny P.

Outstanding and Quick Response Time

For about 6 weeks I was experiencing difficulties with a product supported by Vivonet. They had emailed me to follow-up and offer assistance. The next day as I was experiencing difficulty, i quickly emailed a reply for help and within a minute my phone was ringing and support was on the other end. That was fantastic and actually made my day.


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Ed F.

Vivonet /Halo Experience

Stable platform but not user friendly for non savvy users. Cashier experience is ok but BOH Item Harmony with Managers has proven to be difficult to understand managing menu items and programming buttons for new users.


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Nicole B.

Review of VIVONET

Installation was great the team helped with introduction training and support. On occasion the numbers get jumbled and out of order. I would like for the items in the system to be easier to program at the unit level. Giving the manager ability to make changes day of in the system and reflect day of in the system. Overall satisfied with the equipment and service.


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Trina G.

Sodexo / UNE Review for Vivonet POS

The service was Effective, prompt, and helpful. It's easy to get assistance and most issues are solved and handled quickly. The wait time is very reasonable , and the help line tech's are courteous and knowledgeable.


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Steven A.
Setor: Alimentação e bebidas
Porte da empresa: 2-10 funcionários
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I expected better

Usado Diariamente durante Mais de dois anos
Avaliado em 31/03/2017
Fonte da avaliação: Capterra

during a recent attempt to switch cc processors I had an interesting experience. I needed the processor switched over so we could reopen. first the day before we reopened I had to call vivonet to check on the progress of the order and had to talk the tech into looking for it and finally found that the new processor had indeed sent over a order but no one had addressed it, So finally some one was going to work on it. the next morning I called again because we were going to reopen in a few hours. Well come to find out there was a problem with the information sent over. No one had called me to let me know there was a problem. I was clear about our schedule to reopen. I was unable to contact the new processor at that late hour I had them reinstall the old processor due to the lateness of the hour. If the tech had contacted me when the problem started I would have been able to got the issue straightened out. I was livid about the lack of contact or concern with letting me know. and for all this I paid you some amount. not only that every month I receive an invoice for 85 dollars but i was charged 90 some amount. over all I am very unhappy and have nothing good to say about or to the staff of vivonet.

Vantagens

i am able to process payments

Desvantagens

the staff behind the service

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 0.0/10

Penny P.
Setor: Restaurantes
Porte da empresa: 13-50 funcionários
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Outstanding and Quick Response Time

Usado Diariamente durante Mais de dois anos
Avaliado em 04/04/2017
Fonte da avaliação: Capterra

For about 6 weeks I was experiencing difficulties with a product supported by Vivonet. They had emailed me to follow-up and offer assistance. The next day as I was experiencing difficulty, i quickly emailed a reply for help and within a minute my phone was ringing and support was on the other end. That was fantastic and actually made my day.

Vantagens

I think its the ease to use and the forever updating and improving of your product.

Desvantagens

I haven't watched a tutorial in quite some time because I found them monotoned. I will however try again when I have some time.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 9.0/10

Ed F.
Setor: Hospitais e Saúde
Porte da empresa: 10.001+ funcionários
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Vivonet /Halo Experience

Usado Diariamente durante Mais de dois anos
Avaliado em 03/04/2017
Fonte da avaliação: Capterra

Stable platform but not user friendly for non savvy users. Cashier experience is ok but BOH Item Harmony with Managers has proven to be difficult to understand managing menu items and programming buttons for new users.

Vantagens

Recipe # Matching and searching, Scanning SKU's

Desvantagens

Exporting, No Real Time programming, waiting over midnight to validate.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 9.0/10

Nicole B.
Setor: Alimentação e bebidas
Porte da empresa: 10.001+ funcionários
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Review of VIVONET

Usado Diariamente durante Mais de dois anos
Avaliado em 03/04/2017
Fonte da avaliação: Capterra

Installation was great the team helped with introduction training and support. On occasion the numbers get jumbled and out of order. I would like for the items in the system to be easier to program at the unit level. Giving the manager ability to make changes day of in the system and reflect day of in the system. Overall satisfied with the equipment and service.

Desvantagens

Not being able to make changes in the system that reflect in the system such as entering a new item takes 24 hours to be seen on system.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 9.0/10

Trina G.
Setor: Contabilidade
Porte da empresa: 10.001+ funcionários
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Sodexo / UNE Review for Vivonet POS

Usado Diariamente durante Mais de dois anos
Avaliado em 06/04/2017
Fonte da avaliação: Capterra

The service was Effective, prompt, and helpful. It's easy to get assistance and most issues are solved and handled quickly. The wait time is very reasonable , and the help line tech's are courteous and knowledgeable.

Vantagens

Reliability and ease to the user

Desvantagens

The over ring process, cashiers could easily process a sale transaction and than print the slip and write it up as an over ring to take the cash.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 9.0/10

Recomendação do usuário
8.2/10
Baseado em 20 usuários
Compare as alternativas por recomendação dos usuários
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Preço do Vivonet

Preço do Vivonet

A partir de
N/A
Teste Grátis
Relação qualidade/preço

Contact Vivonet for pricing.

Contact Vivonet for pricing.

Relação qualidade/preço
3.6/5
Baseado em 20 usuários
Compare as alternativas por relação qualidade/preço
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Recursos do Vivonet

Recursos do Vivonet

API
Acompanhamento de atividades
Banco de dados do cliente
Campos personalizados
Criação de relatórios personalizável
Dados em tempo real
Gestão de calendários
Imagem de marca personalizável
Importação/exportação de dados
Integração de CRM
Integração de e-mail
Integração de redes sociais
Integração de terceiros
Lembretes
Modelos personalizáveis
Notificações automáticas
Pagamentos eletrônicos
Painel de atividades
Questionários e feedback
Relatórios e estatística
Recursos
3.7/5
Baseado em 20 usuários
Compare as alternativas por avaliações dos recursos
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Categorias

Vídeos e Tutoriais

Vídeos e Tutoriais

Mais informações sobre Vivonet

Mais informações sobre Vivonet

Principais recursos do Vivonet

  • CRM management
  • Check splitting
  • Custom infographics
  • Custom menu
  • Customer support 24/7
  • Gift card functionality
  • Inventory management
  • Loyalty programs
  • Market trend forecasts
  • Mobile payment solutions
  • Payroll management
  • Quickbooks integration
  • Real-time reporting
  • Restaurant seating management
  • Sales reporting
  • Staff management
  • Training guides

Vantagens

  • Enjoy total control over your daily business, from check splitting to table management. Customize your menus, manage your payments & ease the communication between your team members.

  • Vivonet Restaurant POS also offers inventory management solutions.

  • Real-time analytics allow you to have an insight on your business. Vivonet also provides market trend forecasts & sales reporting.

  • Employee management functionalities are also included. Manage their payroll & their hours and send them text messages & emails to inform them about their monthly data.

  • Vivonet's CRM tools make it easier to understand your consumers. The system allows the consumers to post their orders on social media to improve your visibility. Also set up rewarding programs to attract more consumers.

  • Perguntas frequentes sobre o Vivonet

    Perguntas frequentes sobre o Vivonet

    Abaixo estão algumas perguntas frequentes sobre o Vivonet.

    P: Que tipo de planos o Vivonet oferece?

    O Vivonet oferece os seguintes planos de pagamento:

    Teste Grátis: Não disponível

    Contact Vivonet for pricing.

    P: Quais são os principais recursos do Vivonet?

    O Vivonet oferece os seguintes recursos:

    • CRM management
    • Check splitting
    • Custom infographics
    • Custom menu
    • Customer support 24/7
    • Gift card functionality
    • Inventory management
    • Loyalty programs
    • Market trend forecasts
    • Mobile payment solutions
    • Payroll management
    • Quickbooks integration
    • Real-time reporting
    • Restaurant seating management
    • Sales reporting
    • Staff management
    • Training guides

    P: Quem costuma usar o Vivonet?

    Os clientes habituais do Vivonet são:

    Empresas de médio porte, Pequenas empresas

    P: Em que idioma o Vivonet está?

    O Vivonet está nos seguintes idiomas:

    Inglês

    P: Que tipo de planos o Vivonet oferece?

    Não temos informações sobre os planos de pagamento do Vivonet.

    P: O Vivonet é compatível com disponíveis móveis?

    Não temos informações sobre os dispositivos compatíveis com o Vivonet.

    P: O Vivonet se integra com quais outros aplicativos?

    O Vivonet se integra com os seguintes aplicativos:

    CommandCenterHD

    P: Que nível de suporte o Vivonet oferece?

    O Vivonet oferece as seguintes opções de suporte:

    Base de conhecimento, Suporte online, Suporte por telefone, Tutoriais em vídeo