Payment Depot

Vantagens

the rates were ok at best but the support is there. Its nice to get a hold of someone right away when you need it and they use the authorize.net gateway which is good.

Desvantagens

its horrible that you have to work with multiple portals when dealing with charges and chargebacks. No notifications of charge backs were even given to us and on top of that the rates were higher than paypal and other companies.

Vantagens

While I don't necessarily use Payment Depot software exclusively, their implementation of the Clover device works nicely.

Desvantagens

I wish that there was a more open and direct API to work with different systems. My POS software through Microsoft RMS does not communicate directly with the device which means I have to manually type in the total for every credit/debit transaction.

Vantagens

Significant cost savings from their clear approach to interchange billing + an annual fee.

Desvantagens

Amex setup not supported for our industry unless we go directly to Amex, and the rates are horrible direct with Amex. You take some risk on buying terminals out right, but in reality you're savings so much compared to any of the major re-sellers you can buy a few a year. PCI compliance testing for some locations is very odd and needs to be re-certified every 90 days, significant hassle to PCI compliance, again only for some locations.

Vantagens

The cost savings initially attracted me to Payment Depot, however, they have been so easy to work with and had superb customer service. They have eve helped guide me in switching over to a new POS system. I couldn't recommend them more!

Desvantagens

I only wish I could easily directly process online with pd.

Vantagens

We love the pricing, customer service brings options and we can integrate with just about anything by using their included gateway partners.

Desvantagens

Nothing... works great. We saved almost 3% in fees when I switched to payment depot. The other guys were taking our lunch with upcharges and hidden fees.