Clover

Comprehensive point of sale & business management solution

4 /5 (273 avaliações) Escreva uma avaliação!

Resumo do Clover

O que é o Clover?

Clover is designed to help small businesses manage their entire business by providing a powerful point of sales software, accessible from smartphones.

Handle your business from Clover & stop using spreadsheets. Get activity reports & insights and manage your shop in real time: edit your menus, oversee your inventory and keep an eye on your employees.

Clover also provides payment facilities for POS: credit & debit card payments are accepted & your customers' data are securely stored. Clover also accepts Apple Pay technologies to make your processes smoother.

Resumo do Clover

Preços

A partir de
N/A

Opções de preços

Teste Grátis
Assinatura
Relação qualidade/preço

Clover point of sale systems arrive payments-ready, with rates starting at 2.3% + 10¢ per transaction. Contact Clover for detailed pricing information.


Recursos do Clover

Dispositivos
Porte da empresa
P M G
Mercados
Estados Unidos
Idiomas
Alemão, Inglês

Mídias

Clover offers native apps for Android and iOS, in addition to its web app
POS stations, receipt printers, and other hardware can be used with Clover
Customers can be managed in Clover
Customer signatures can be captured electronically
Captura de tela do Clover: Clover offers native apps for Android and iOS, in addition to its web app Captura de tela do Clover: POS stations, receipt printers, and other hardware can be used with Clover Captura de tela do Clover: Customers can be managed in Clover Captura de tela do Clover: Customer signatures can be captured electronically

Clover - Avaliações

Clover - Avaliações

Classificação geral
4
/
5
Excelente
145

Muito bom
59

Regular
29

Ruim
11

Péssimo
29

Relação qualidade/preço
3,7
Recursos
3,9
Praticidade
4,2
Suporte ao cliente
3,6
75% dos usuários recomendam este app
Madison M.

Use in my small businees

Clover has been an excellent option for taking payments in my stores.


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Elizabeth S.

Almost Great...

My overall experience with clover has spanned from the creation of menus and items with sub menus and add ons for each item, as well as specials for days of the week as well as happy hour times to daily usage for pos transactions. Overall I have been very happy with everything, other than the need to set up account through bank, as I mentioned before.


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Brianna C.

If you're considering using Clover...answer: YES

Overall experience is fabulous! We LOVE Clover. Inputting new items is much easier with the handheld Flex, ringing purchases is easier, contactless payment is nice, the option to text/email receipt is great (it doesn't auto-print receipts which saves paper. We seriously love this equipment.


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Jeanine M.

DO NOT BUY A CLOVER DEVICE UNTIL YOU READ THIS REVIEW.

Everyone passes the buck. When you call Clover they tell you to call the app maker. You call the app maker and they tell you to call Clover. If you call your bank that you bought the system from, they tell you to call Clover. Everyone is "sorry" but no one can fix the issue or can offer an alternative.


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Jatin P.

Best Cloud POS Available!

Great customer service, great developers. Lots of apps to accomplish just about anything with your business.


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Madison M.
Setor: Hospitais e Saúde
Porte da empresa: 1.001-5.000 funcionários
Traduzido para o Português
Traduzido para o Português

Use in my small businees

Usado Diariamente durante Mais de dois anos
Avaliado em 06/08/2018
Fonte da avaliação: Capterra

Clover has been an excellent option for taking payments in my stores.

Vantagens

My coffee shop uses clover devices as our POS system. The software is convenient and easy to place in a store. It features many apps that make it applicable to nearly any market. They also have many accessories- the main one we use are the receipt printers (small and regular size), the handheld tablet, and the customer interface screen.

Desvantagens

Over time the clover tablets do slow down. We frequently reboot them to rev up the speed.

Detalhamento da qualificação

Praticidade

Probabilidade de recomendação: 8.0/10

Elizabeth S.
Setor: Entretenimento
Porte da empresa: 2-10 funcionários
Traduzido para o Português
Traduzido para o Português

Almost Great...

Usado Diariamente durante 6 a 12 meses
Avaliado em 10/05/2020
Fonte da avaliação: Capterra

My overall experience with clover has spanned from the creation of menus and items with sub menus and add ons for each item, as well as specials for days of the week as well as happy hour times to daily usage for pos transactions. Overall I have been very happy with everything, other than the need to set up account through bank, as I mentioned before.

Vantagens

I love how easy it is to use clover for grab and go, sit down service, or retail services. It is the only pos system I know of that is easy to use for one or all three of the above type of service. With one pos you can easily switch apps and have optimized layout and design for each of the above, while keeping the same items and menus/submenus.

Desvantagens

I dislike that it has to be used through your bank. It makes it really hard for management to have the ability to access customer support and full features, since most owners dont want their employees, even management, to have access to full banking info.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 7.0/10

Brianna C.
Setor: Alimentação e bebidas
Porte da empresa: 11-50 funcionários
Traduzido para o Português
Traduzido para o Português

If you're considering using Clover...answer: YES

Usado Diariamente durante 1 a 5 meses
Avaliado em 28/08/2020
Fonte da avaliação: Capterra

Overall experience is fabulous! We LOVE Clover. Inputting new items is much easier with the handheld Flex, ringing purchases is easier, contactless payment is nice, the option to text/email receipt is great (it doesn't auto-print receipts which saves paper. We seriously love this equipment.

Vantagens

The product is easy to use; the android platform is brilliant and was easy to operate. The features are self-explanatory; it was clear how to use many of the features such as splitting transactions by payment or by items.
My favorite part is the reporting; the item sales report is easy to generate and organize by label (which is very useful). It tracks cost as well and at the top of the report it gives an overview of net profit, COGS, and gross profit-very nice.
I also love how easy it is to look up past orders/transactions; the barcode lookup functionality to pull up past orders is so convenient. This is especially helpful for assisting customers with returns.
The migration from our old POS system to Clover was not too bad; we had to input every item by hand, but the handheld Flex machines made this easier.
We are also looking into using one of the apps to integrate online ordering for curbside pick up and delivery. The apps, such as Menufy, use our Clover inventory so the reporting will sync-no double entry!

Desvantagens

There are some features of the software that could be better: We would like a field in the inventory where we can enter the item's brand. The Inventory Audit could be a little easier to use; it would be nice if it showed a running log of items counted (on different devices by different employees) and allowed us to combine those entries into 1 large batch before a final submission.
When applying discounts, it would be more convenient if we could apply a discount to the whole order and then select specific items to remove that discount from them (this is helpful when a customer is purchasing 15-20 items and 1 item cannot have a discount applied to it. With the current way it is programed, in this case we would have to select each item that gets the discount leaving out the 1, or do 2 separate transactions. Would be much easier to apply to all but have the ability to take away.)
The hardware can be a little finicky; the fingerprint scanner for logging into the machine has not been working, however this is not super important because we can log in with a code as well.
We have also been having some issues with duplicate payments; solution pending.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Jeanine M.
Setor: Varejistas
Porte da empresa: 2-10 funcionários
Traduzido para o Português
Traduzido para o Português

DO NOT BUY A CLOVER DEVICE UNTIL YOU READ THIS REVIEW.

Usado Diariamente durante Mais de um ano
Avaliado em 19/06/2020
Fonte da avaliação: SoftwareAdvice

Everyone passes the buck. When you call Clover they tell you to call the app maker. You call the app maker and they tell you to call Clover. If you call your bank that you bought the system from, they tell you to call Clover. Everyone is "sorry" but no one can fix the issue or can offer an alternative.

Vantagens

There is nothing I like about my Clover device other than the price labels it can print for my products, BUT, that is an additional app you have to pay for and an additional piece of equipment you have to buy, which the rep told me was all included. I have to pay a monthly fee to be able to print price tags, he said that was also included.

Desvantagens

1)Don't get too excited about all the apps they offer! They all cost money (if you want the version that actually does more than the basics) and NONE OF THE THIRD PARTY APPS WORK WITH EACH OTHER!!! So, you may download the rewards app and an invoicing app. Because they don't work together, the customer will never get credit for any of their rewards, etc.. 2) Technical support always says they will call you back but they NEVER do 3)Your system comes with minimal capabilities. Think of it as a calculator that can process payments. 4) Sometimes it keeps accurate inventory counts, sometimes it doesn't. 5) When entering inventory, it frequently saves an item twice. You may enter an item with a quantity of 6. Clover enters the item twice, now you have the item at 12!

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 0.0/10

Jatin P.
Setor: Software
Porte da empresa: 2-10 funcionários
Traduzido para o Português
Traduzido para o Português

Best Cloud POS Available!

Usado Diariamente durante Mais de dois anos
Avaliado em 23/07/2020
Fonte da avaliação: Capterra

Great customer service, great developers. Lots of apps to accomplish just about anything with your business.

Vantagens

Clover is so easy to setup. It has so many apps and the developers are always willing to add features that you may need.

Desvantagens

You have to transfer all of your data from your old system. Compatibility is an issue. But any cloud system requires this transfer of original data.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Recomendação do usuário
7,9/10
Baseado em 273 usuários
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Preço do Clover

Preço do Clover

A partir de
N/A
Teste Grátis
Assinatura
Relação qualidade/preço

Clover point of sale systems arrive payments-ready, with rates starting at 2.3% + 10¢ per transaction. Contact Clover for detailed pricing information.

Clover point of sale systems arrive payments-ready, with rates starting at 2.3% + 10¢ per transaction. Contact Clover for detailed pricing information.

Relação qualidade/preço
3,7/5
Baseado em 273 usuários
Compare as alternativas por relação qualidade/preço
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Recursos do Clover

Recursos do Clover

API
Acompanhamento de atividades
Banco de dados do cliente
Campos personalizados
Criação de relatórios personalizável
Dados em tempo real
Gerenciamento de contatos
Gestão de calendários
Imagem de marca personalizável
Importação/exportação de dados
Integração de e-mail
Integração de redes sociais
Integração de terceiros
Lembretes
Modelos personalizáveis
Notificações automáticas
Pagamentos eletrônicos
Painel de atividades
Questionários e feedback
Relatórios e estatística
Recursos
3,9/5
Baseado em 273 usuários
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Categorias

Mais informações sobre Clover

Mais informações sobre Clover

Principais recursos do Clover

  • Accept debit & credit card payment
  • Add & delete products in real-time
  • Assign or reassign tables
  • Automatic software updates
  • Credit & debit card processing
  • Customer card data
  • Customer feedback collection
  • Customer loyalty program
  • Customer reward program
  • Electronic signature capture
  • Email / social media campaign creation & management
  • Identify top customers
  • Integration of loyalty programs
  • Inventory management
  • Menu editing
  • Plastic / digital gift cards
  • Real time reporting
  • Reporting& statistics
  • Shopping cart
  • Split / partial payments
  • Staff management
  • Support for EMV and Apple Pay
  • Third party integration
  • Track revenue, cash logs & employee sales
  • Transaction history

Vantagens

  • Handle your business activity from any device. Real-time reports give you access to any data you need: payments, credits, promotions. Also analyze the most profitable products you sell and find your average customer profile to sell more products.

  • Clover also provides payment technologies to facilitate your payments and those of your customers. Accept debit & credit card and securely store your customers' card data.

  • Manage your staff properly: keep track of their shifts, manage their tips and give them customized access to the application.

  • Handle your day-to-day business with Clover's POS technologies: edit your menus, print your orders, make promotions or set up loyalty programs.

  • Clover also allows you to manage your inventory with its pre-configured tools. Add & delete products and get more information on your top products.

  • Perguntas frequentes sobre o Clover

    Perguntas frequentes sobre o Clover

    Abaixo estão algumas perguntas frequentes sobre o Clover.

    P: Que tipo de planos o Clover oferece?

    O Clover oferece os seguintes planos de pagamento:

    Modelo de preços: Assinatura

    Teste Grátis: Não disponível

    Clover point of sale systems arrive payments-ready, with rates starting at 2.3% + 10¢ per transaction. Contact Clover for detailed pricing information.

    P: Quais são os principais recursos do Clover?

    O Clover oferece os seguintes recursos:

    • Accept debit & credit card payment
    • Add & delete products in real-time
    • Assign or reassign tables
    • Automatic software updates
    • Credit & debit card processing
    • Customer card data
    • Customer feedback collection
    • Customer loyalty program
    • Customer reward program
    • Electronic signature capture
    • Email / social media campaign creation & management
    • Identify top customers
    • Integration of loyalty programs
    • Inventory management
    • Menu editing
    • Plastic / digital gift cards
    • Real time reporting
    • Reporting& statistics
    • Shopping cart
    • Split / partial payments
    • Staff management
    • Support for EMV and Apple Pay
    • Third party integration
    • Track revenue, cash logs & employee sales
    • Transaction history

    P: Quem costuma usar o Clover?

    Os clientes habituais do Clover são:

    Pequenas empresas, Empresas de médio porte

    P: Em que idioma o Clover está?

    O Clover está nos seguintes idiomas:

    Alemão, Inglês

    P: Que tipo de planos o Clover oferece?

    O Clover tem os seguintes planos de preços:

    Assinatura

    P: O Clover é compatível com disponíveis móveis?

    O Clover é compatível com os seguintes dispositivos:

    Android, iPhone, iPad

    P: O Clover se integra com quais outros aplicativos?

    O Clover se integra com os seguintes aplicativos:

    360 WiFi, Booker Software, Constant Contact, Deputy, Homebase, Loyalzoo, Mailchimp, Sku IQ, TapMango, bLoyal

    P: Que nível de suporte o Clover oferece?

    O Clover oferece as seguintes opções de suporte:

    FAQs, Base de conhecimento, Suporte online, Tutoriais em vídeo, Suporte por telefone