Clover

Comprehensive point of sale & business management solution

4 /5 (288 avaliações) Escreva uma avaliação!

Resumo do Clover

O que é o Clover?

Clover is designed to help small businesses manage their entire business by providing a powerful point of sales software, accessible from smartphones.

Handle your business from Clover & stop using spreadsheets. Get activity reports & insights and manage your shop in real time: edit your menus, oversee your inventory and keep an eye on your employees.

Clover also provides payment facilities for POS: credit & debit card payments are accepted & your customers' data are securely stored. Clover also accepts Apple Pay technologies to make your processes smoother.

Resumo do Clover

Preços

A partir de
N/A

Opções de preços

Teste Grátis
Assinatura
Relação qualidade/preço

Clover point of sale systems arrive payments-ready, with rates starting at 2.3% + 10¢ per transaction. Contact Clover for detailed pricing information.


Recursos do Clover

Dispositivos
Porte da empresa
P M G
Mercados
Estados Unidos
Idiomas
Alemão, Inglês

Mídias

Clover offers native apps for Android and iOS, in addition to its web app
POS stations, receipt printers, and other hardware can be used with Clover
Customers can be managed in Clover
Customer signatures can be captured electronically
Captura de tela do Clover: Clover offers native apps for Android and iOS, in addition to its web app Captura de tela do Clover: POS stations, receipt printers, and other hardware can be used with Clover Captura de tela do Clover: Customers can be managed in Clover Captura de tela do Clover: Customer signatures can be captured electronically

Clover - Avaliações

Clover - Avaliações

Classificação geral
4
/
5
Excelente
151

Muito bom
61

Regular
31

Ruim
12

Péssimo
33

Relação qualidade/preço
3,7
Recursos
3,9
Praticidade
4,2
Suporte ao cliente
3,6
74% dos usuários recomendam este app
Madison M.

Use in my small businees

Clover has been an excellent option for taking payments in my stores.


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Elizabeth S.

Almost Great...

My overall experience with clover has spanned from the creation of menus and items with sub menus and add ons for each item, as well as specials for days of the week as well as happy hour times to daily usage for pos transactions. Overall I have been very happy with everything, other than the need to set up account through bank, as I mentioned before.


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Graham W.

Not for Retailers

The problems come with the back office.
The inventory system is basic to say the least, items sold at the till do decrease the totals, but all purchase quatities have to be done manually, you cannot set min and max stock levels, or re-order levels with the bundled system, so re-orders have to have a physical stock check, I am still trying to work out how this saves me time and money.
Clover relies heavily on thrid party APPs, which they absolve themselves of all responsibility in their T's & C's. These Apps are expensive
(The Shopventory APP is £40 Pm +VAT)
The E-Commerce integration does not work.
The Magento integration is for Magento 1m which was made obsolete in June 2018, and is no longer supported.
The Shopify integration does not work either, and for me failed at the first hurdle, (I have now been waiting 14 days for a fix).
I purchased a barcode reader they recommended, not even their support staff could get it to work, I was promised a fix, five months ago.
In my opinon this system out of the box is not for retail, unless you want to see your profits dwindle through the purchase of expensive APP's.
The actual helpdesk staff are very helpful, but they can only do so much.
The actual management are a nightmare to deal with.
I first presented some of these issues within 30 days and was promised a fix, five months later I am being told that even though I registered those issues it will cost me over £1500 to get out of a 48 month contract.


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Tim H.

Not Fit to Handle Hospitality Industry

Pros: inexpensive, intuitive, malleable
Cons: wrong fit for hospitality, horrible support, horrible crisis management


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Katey K.

For accepting payments

Positive. Much easier than our last system. Just wish they weren't so expensive.


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Madison M.
Setor: Hospitais e Saúde
Porte da empresa: 1.001-5.000 funcionários
Traduzido para o Português
Traduzido para o Português

Use in my small businees

Usado Diariamente durante Mais de dois anos
Avaliado em 06/08/2018
Fonte da avaliação: Capterra

Clover has been an excellent option for taking payments in my stores.

Vantagens

My coffee shop uses clover devices as our POS system. The software is convenient and easy to place in a store. It features many apps that make it applicable to nearly any market. They also have many accessories- the main one we use are the receipt printers (small and regular size), the handheld tablet, and the customer interface screen.

Desvantagens

Over time the clover tablets do slow down. We frequently reboot them to rev up the speed.

Detalhamento da qualificação

Praticidade

Probabilidade de recomendação: 8.0/10

Elizabeth S.
Setor: Entretenimento
Porte da empresa: 2-10 funcionários
Traduzido para o Português
Traduzido para o Português

Almost Great...

Usado Diariamente durante 6 a 12 meses
Avaliado em 10/05/2020
Fonte da avaliação: Capterra

My overall experience with clover has spanned from the creation of menus and items with sub menus and add ons for each item, as well as specials for days of the week as well as happy hour times to daily usage for pos transactions. Overall I have been very happy with everything, other than the need to set up account through bank, as I mentioned before.

Vantagens

I love how easy it is to use clover for grab and go, sit down service, or retail services. It is the only pos system I know of that is easy to use for one or all three of the above type of service. With one pos you can easily switch apps and have optimized layout and design for each of the above, while keeping the same items and menus/submenus.

Desvantagens

I dislike that it has to be used through your bank. It makes it really hard for management to have the ability to access customer support and full features, since most owners dont want their employees, even management, to have access to full banking info.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 7.0/10

Graham W.
Setor: Varejistas
Porte da empresa: Profissional autônomo
Traduzido para o Português
Traduzido para o Português

Not for Retailers

Usado Diariamente durante 6 a 12 meses
Avaliado em 23/11/2020
Fonte da avaliação: SoftwareAdvice

The problems come with the back office.
The inventory system is basic to say the least, items sold at the till do decrease the totals, but all purchase quatities have to be done manually, you cannot set min and max stock levels, or re-order levels with the bundled system, so re-orders have to have a physical stock check, I am still trying to work out how this saves me time and money.
Clover relies heavily on thrid party APPs, which they absolve themselves of all responsibility in their T's & C's. These Apps are expensive
(The Shopventory APP is £40 Pm +VAT)
The E-Commerce integration does not work.
The Magento integration is for Magento 1m which was made obsolete in June 2018, and is no longer supported.
The Shopify integration does not work either, and for me failed at the first hurdle, (I have now been waiting 14 days for a fix).
I purchased a barcode reader they recommended, not even their support staff could get it to work, I was promised a fix, five months ago.
In my opinon this system out of the box is not for retail, unless you want to see your profits dwindle through the purchase of expensive APP's.
The actual helpdesk staff are very helpful, but they can only do so much.
The actual management are a nightmare to deal with.
I first presented some of these issues within 30 days and was promised a fix, five months later I am being told that even though I registered those issues it will cost me over £1500 to get out of a 48 month contract.

Vantagens

The till itself is fantastic, it looks ultra sleek and ultra modern, customers love it.
And that is about it

Desvantagens

It was sold to me as a solution to me retail needs it certainly is not

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 0.0/10

Tim H.
Setor: Hotelaria
Porte da empresa: 11-50 funcionários
Traduzido para o Português
Traduzido para o Português

Not Fit to Handle Hospitality Industry

Usado Diariamente durante Mais de dois anos
Avaliado em 22/04/2019
Fonte da avaliação: SoftwareAdvice

Pros: inexpensive, intuitive, malleable
Cons: wrong fit for hospitality, horrible support, horrible crisis management

Vantagens

Easy to set up, easy to train, while it has many lacking elements that would be essential to any other hospitality POS there are easy work arounds. Handheld devices are good.

Desvantagens

The entire support and technical team is unfit to handle the hospitality industry. They are completely unaware and seemingly unconcerned about the issues that your staff on the floor must tackle with their system. It's painfully obvious a roomful of engineers comes up with forced changes that adversely effect their entire client base without an ounce of understanding the impact of the changes they make. I and others I know that use clover have said many times, if any of them had worked on the floor for 5 minutes they would understand.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 2.0/10

Katey K.
Setor: Hospitais e Saúde
Porte da empresa: 10.000+ funcionários
Traduzido para o Português
Traduzido para o Português

For accepting payments

Usado Diariamente durante Mais de um ano
Avaliado em 28/10/2020
Fonte da avaliação: Capterra

Positive. Much easier than our last system. Just wish they weren't so expensive.

Vantagens

That it is portable and easy to use for people who are not tech savy. You can also take pictures of people if you need to when you take their payment.

Desvantagens

How expensive it is to replace a machine that is out of it's warranty.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 8.0/10

Recomendação do usuário
7,9/10
Baseado em 288 usuários
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Preço do Clover

Preço do Clover

A partir de
N/A
Teste Grátis
Assinatura
Relação qualidade/preço

Clover point of sale systems arrive payments-ready, with rates starting at 2.3% + 10¢ per transaction. Contact Clover for detailed pricing information.

Clover point of sale systems arrive payments-ready, with rates starting at 2.3% + 10¢ per transaction. Contact Clover for detailed pricing information.

Relação qualidade/preço
3,7/5
Baseado em 288 usuários
Compare as alternativas por relação qualidade/preço
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Recursos do Clover

Recursos do Clover

API
Acompanhamento de atividades
Banco de dados do cliente
Campos personalizados
Criação de relatórios personalizável
Dados em tempo real
Gerenciamento de contatos
Gestão de calendários
Imagem de marca personalizável
Importação/exportação de dados
Integração de e-mail
Integração de redes sociais
Integração de terceiros
Lembretes
Modelos personalizáveis
Notificações automáticas
Pagamentos eletrônicos
Painel de atividades
Questionários e feedback
Relatórios e estatística
Recursos
3,9/5
Baseado em 288 usuários
Compare as alternativas por avaliações dos recursos
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Categorias

Mais informações sobre Clover

Mais informações sobre Clover

Principais recursos do Clover

  • Accept debit & credit card payment
  • Add & delete products in real-time
  • Assign or reassign tables
  • Automatic software updates
  • Credit & debit card processing
  • Customer card data
  • Customer feedback collection
  • Customer loyalty program
  • Customer reward program
  • Electronic signature capture
  • Email / social media campaign creation & management
  • Identify top customers
  • Integration of loyalty programs
  • Inventory management
  • Menu editing
  • Plastic / digital gift cards
  • Real time reporting
  • Reporting& statistics
  • Shopping cart
  • Split / partial payments
  • Staff management
  • Support for EMV and Apple Pay
  • Third party integration
  • Track revenue, cash logs & employee sales
  • Transaction history

Vantagens

  • Handle your business activity from any device. Real-time reports give you access to any data you need: payments, credits, promotions. Also analyze the most profitable products you sell and find your average customer profile to sell more products.

  • Clover also provides payment technologies to facilitate your payments and those of your customers. Accept debit & credit card and securely store your customers' card data.

  • Manage your staff properly: keep track of their shifts, manage their tips and give them customized access to the application.

  • Handle your day-to-day business with Clover's POS technologies: edit your menus, print your orders, make promotions or set up loyalty programs.

  • Clover also allows you to manage your inventory with its pre-configured tools. Add & delete products and get more information on your top products.

  • Perguntas frequentes sobre o Clover

    Perguntas frequentes sobre o Clover

    Abaixo estão algumas perguntas frequentes sobre o Clover.

    P: Que tipo de planos o Clover oferece?

    O Clover oferece os seguintes planos de pagamento:

    Modelo de preços: Assinatura

    Teste Grátis: Não disponível

    Clover point of sale systems arrive payments-ready, with rates starting at 2.3% + 10¢ per transaction. Contact Clover for detailed pricing information.

    P: Quais são os principais recursos do Clover?

    O Clover oferece os seguintes recursos:

    • Accept debit & credit card payment
    • Add & delete products in real-time
    • Assign or reassign tables
    • Automatic software updates
    • Credit & debit card processing
    • Customer card data
    • Customer feedback collection
    • Customer loyalty program
    • Customer reward program
    • Electronic signature capture
    • Email / social media campaign creation & management
    • Identify top customers
    • Integration of loyalty programs
    • Inventory management
    • Menu editing
    • Plastic / digital gift cards
    • Real time reporting
    • Reporting& statistics
    • Shopping cart
    • Split / partial payments
    • Staff management
    • Support for EMV and Apple Pay
    • Third party integration
    • Track revenue, cash logs & employee sales
    • Transaction history

    P: Quem costuma usar o Clover?

    Os clientes habituais do Clover são:

    Pequenas empresas, Empresas de médio porte

    P: Em que idioma o Clover está?

    O Clover está nos seguintes idiomas:

    Alemão, Inglês

    P: O Clover é compatível com disponíveis móveis?

    O Clover é compatível com os seguintes dispositivos:

    Android, iPhone, iPad

    P: O Clover se integra com quais outros aplicativos?

    O Clover se integra com os seguintes aplicativos:

    360 WiFi, Booker Software, Constant Contact, Deputy, Homebase, Loyalzoo, Mailchimp, Sku IQ, TapMango, bLoyal

    P: Que nível de suporte o Clover oferece?

    O Clover oferece as seguintes opções de suporte:

    FAQs, Base de conhecimento, Suporte online, Tutoriais em vídeo, Suporte por telefone