Pingboard

The Pingboard software is very easy to use. We utilize for company communication, so that people are aware when teammate our on vacation, out sick, or on a business trip. The integrations are very helpful as well. Our Out-of-Office calendar links directly to Google Calendar and Slack, which makes communication seamless. Their customer service is exceptional as well, as they always return my requests by the next business day, and are very flexible.

Overall, the features are somewhat limited. The Out-of-Office reporting gives you a breakdown the PTO/Sick Days taken, but it would be nice to export into an .xls or .csv file that depicted the actual dates, and not just the number of days taken. We also run into issues with offices in different time zones. The Slack integration does not seem to be sophisticated enough to differentiate the different zones, so there is often confusion as to when people are actually out of office.

Ease of use in building a dynamic org chart. Searchable directory, customizable profile fields, admin and end user views, ability to create multiple org charts.

Everything needs to be tied to a box. Would be helpful to add text box fields ex: a text box or popup box to appear when hovering over a particular position title that explains what the responsibilities for that role are. There are times where a box that's created shouldn't show that it is a direct report of someone above. For instance, it makes sense instead of listing all sales reps to be directly under the VP of sales, that we have boxes for each region that say something such as west, central, east, etc. and have the reps underneath those boxes. This setup currently how the program functions shows that the person's manager is the west region.

Bulk import. Would like an option to bulk add a few users or a few new fields to all users instead of having to submit a whole spreadsheet of all of the company data again.

Printed fully expanded org chart functionality needed where org chart can be large enough to read (should likely printed on MULITPLE pages).

The best aspect of Pingboard is the ease of onboarding, implementation, and management of the product. We can stand up new, complicated organizations in about an hour. The users love it, and it is immediately publishable.
Also, the ability to have multiple versions of the org chart that you can keep hidden, in draft, allow for the management team to collaboratively work on org design without the hassle of sharing ppt or visio slides, using tools like SharePoint, etc.....

I really do not have anything negative to say about the solution.