Bullhorn CRM

Bullhorn CRM

Win new business & build stronger client relationships

4.1/5 (900 avaliações)

Resumo do Bullhorn CRM

Designed for mid-size & large businesses, Bullhorn CRM is a collaborative tool for engaging efficiently with customers and prospects to create lasting relationships. Bullhorn helps businesses to gain visibility on their existing relationships by providing significant data to improve sales processes.

Bullhorn's tool Pulse offers powerful data analytics by automatically tracking email and giving you insights on your relationship with your clients. Your professional emails (whether they are on Gmail or Outlook) are integrated on the platform to give you engagement metrics & to allow you to capture new leads.

Bullhorn also provides reports to help leaders close deals & identify problems in the sale process. It gives an overview of the performance of your sales team and their objectives, from your computer or your smartphone thanks to the downloadable Android & iPhone applications.

Preços

A partir de
US$ 99,00/mês
Opções de preços
Avaliação gratuita
Relação qualidade/preço

Dispositivos

Porte da empresa

P
M
G

Mercados

Austrália, Canadá, Reino Unido, Estados Unidos

Idiomas

Inglês

Bullhorn CRM - Avaliações

Classificação geral
4.1/5
82% avaliações positivas
378
Excelente
358
Muito bom
100
Média
36
Ruim
28
Péssimo
Jeffrey A.
Traduzir com Google

Evaluation of Bullhorn Recruiting Software for Use by a Smaller Retained Executive Search Firm

Usado Diariamente durante 1 a 5 meses
Avaliado em 09/12/2016
Fonte da avaliação: SoftwareAdvice

I had a personal, on screen demonstration of this product by a rep on Mon Nov 21, 2016 starting at about 11:00 AM PST. Using Citrix I looked at a custom screen demonstration while Adam Cuomo and I spoke by phone. (My rep and I were the only 2 people involved in this presentation.) At the beginning I explained how a small partnership or “solo” retained executive recruiter operates. Although it should be noted that I started my search career working for a larger recruiting firm. And that I am generally familiar how large and small recruiting firms in California and the U.S. function internally. And later I remembered that I had actually evaluated at least two different recruiting software packages in the past. During the on-screen evaluation Mr. Cuomo gave me enough feedback and comments to indicate that he had a really competent understanding of this niche or the overall recruiting business.

The Bullhorn software appears to function beautifully. The Bullhorn software or system catalogs candidate profiles, open search projects, communication with candidates and clients, interview schedules, status and feedback reports, etc. And it apparently can accomplish a “housekeeping” function that I didn’t expect. That is, one component of Bullhorn is that it can apparently import a “resume” submitted by email or scanned into a system. And then catalog that candidate profile into the recruiter’s database of contacts. Where there are multiple recruiting consultants working for the same firm --- it helps to insure that everyone “is on the same” as to contacts with all candidates and client organizations. The cost for a small one-user firm like mine was estimated at monthly. The user’s database is kept in Bullhorn’s cloud storage.

For my method of executive search Bullhorn is not necessary. All of my recruiting history is in my head or “searchable” by a key word on my Mac’s hard drive. And that recall can be enhanced by a standard Google-search on the web or access to any private database that I might have access to. It would, however, be a consideration if I ever added a partner to the business. As it stands, however, it provides more structure that most small firms probably need.

But there was one aspect or component of the Bullhorn offering that could be immediately useful to a small search practice like mine. And that is the ability to neatly and efficiently input resumes that come to me in differing formats into my own structured database of contacts and potential candidates. I don’t have time to personally do this. And it’s often difficult to find and schedule in a support person who can effectively do this with my personal email records and the file notes from my searches. And there is always a concern with confidentiality when outside staff is engaged.

Vantagens

It appears to really function beautifully. And it's a fit with a retained executive search organization's needs. And it appears to be reasonably priced.

Desvantagens

It probably has a more limited utility for a one or two person retained executive search firm.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

10.0/10
Tim S.
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Bullhorn Review December 2016

Usado Diariamente durante 1 a 5 meses
Avaliado em 07/12/2016
Fonte da avaliação: SoftwareAdvice

I have used Bullhorn since 2007 in two different companies. In the first instance, I helped integrate Bullhorn into the company and found Bullhorn support extremely helpful in migrating our data from our old system into Bullhorn. The process went smoothly and our deadlines were met; I still remember this after all these years. I continue to use Bullhorn in my current company and find it an extremely effective tool.

Vantagens

Bullhorn Technical Support is simply amazing. I am in awe of their customer service and their knowledge of the system. Customer Service for me means that I'm not put on hold for an inordinate length of time nor am I forced to leave a message after negotiating with a voicemail system that requires me to struggle with too many options. I greatly appreciate Bullhorn Technical Support's sending me a follow up email to any issue I may have had; these emails help me to remember the issue and how it was resolved. Lastly, I realize that Bullhorn has many partners in its Marketplace but I do not receive solicitation calls from them; this is very important to me, as I receive many such calls from other vendors and it is a burden to say the least.

Desvantagens

I do not remember which version of Bullhorn I used at my first job (from 2007 to 2013). I do know, however, that when I started to use Bullhorn in my second job one of the features that was available in the earlier version (ability to run ad hoc reports based on the various fields in Bullhorn records) was no longer available. I found this feature extremely useful as a Bullhorn administrator for my company and regret that it's no longer available; it provided a level of detail and a freedom of reporting that is not found in the canned reports. I understand that Bullhorn's maintaining such a feature can be a heavy one, but I miss this feature nonetheless. I think it was called Bullhorn 360. Lastly, I do have one other comment. I love the "Merge Record" feature but I find it very complicated to choose the secondary record from the list after I've chosen the primary record first. The primary record shows up as an option when choosing the secondary record for the merge. This is a small detail but one that would be wonderful to correct.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

10.0/10
Paul S.
Traduzir com Google

Grab the Bull by the horn with Bullhorn

Usado Diariamente durante 1 a 5 meses
Avaliado em 14/10/2016
Fonte da avaliação: SoftwareAdvice

How to sum up our use of Bullhorn in a nutshell? It is the transparent foundation for our Agency's book of business. Think organization, data visualization, accessibility and the added capability to search our candidate database right at our fingertips. Explorers of yore depended on the North Star when no other landmarks were in sight; when the recruiting world has me turned upside down and inside out, I look to Bullhorn as my guiding light. Bullhorn’s streamlined workflow and added functionality from The Bullhorn Marketplace has us covered from front-office to back. Over the past 3 years we've transitioned with ease from a relatively paper based process to a software based solution; we've been able to simplify our time and expense process through the web, broadcast opportunity via Bullhorn Reach and quickly view our open opportunity at the click of a button. Bullhorn truly is our Heads-Up Display as we manage the agency side of full-life cycle recruiting.

Vantagens

Bullhorn provides seamless integration with MS Exchange that allows for tracking of in/outbound communication with clients and candidates. Emails are clearly tracked replacing the need to document activity or cross-reference multiple systems in preparation for your next call.
Through customization; You can configure Bullhorn to fit your organizations workflow, naming conventions or custom fields et al. As an Administrator for our organization; I've found that most functionality can be achieved with no additional cost or custom development.
Resume Parsing and Document Management; Adding new Candidate records is as simple as drag and drop, the parsing engine updates standard fields and documents (references, work samples, background checks, offer letters, etc.) can be managed and saved within a contact's record.

Desvantagens

Integration with Bullhorn Marketplace: the solutions offered in Bullhorn's Marketplace are extremely relevant; however the integration and go-live process lacks the support and guidance that we've come to expect through our experience with the core ATS product.
New API unveiled with Bullhorn S release offered cross-browser accessibility; however some solid features were left behind and modular layout took a step back which added a few more clicks per page.
System up-time: Extremely reliable, but back-end performance and data indexing has, and continues, to be an issue from time to time.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

9.0/10
Avaliador Verificado
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Good but not perfect

Avaliado em 18/05/2016
Fonte da avaliação: GetApp

We have been using Bullhorn since the start of Bullhorn. The software does what we need it to - most of the time. There are many options to partner with different companies that work seamlessly with Bullhorn. We are always looking for the latest and greatest to make our jobs easier so we always hope for more options where this is concerned so we can tie as much as possible right into our Bullhorn processes.

They have made a lot of improvements and additions to Bullhorn in the past year, but not all things work the way a regular user may think. The way to pull lists now, is not the same as it used to be. For example. If you are trying to generate a list of client contacts based on recent placements, there is no real easy way to do this now (like you used to be able to do). You either have to go in each placement one by one and add the client contact to a distribution list or do a million steps which sometimes does not work. Pulling this list used to be very easy and now you can no longer do this the way you used to be able to. Some processes are not as user friendly to figure out so we always hope Bullhorn is making adjustments - getting into the mind of the users and how they might think to do things, rather than a multi step process that takes calling Bullhorn directly to figure out.

We recently started using the NPS to survey our clients. We have used other products in the past to generate this same gauge for customer satisfaction, and there definitely can be more improvements to this to make it better. We would love to see a better way to add clients to the survey based on placements without having to open each placement one by one and going into the client contact to add them to the survey. Same as most issues. We want to pull client lists quite often based on the placements we make and there seems to be no quick, clear and direct way to do this.

We have had some issues with seamless functions with more advanced things - i.e. In building out an on boarding/application portal WITH the Bullhorn developers, we have experienced a lot of issues when people are trying to apply to our jobs. trying to get things worked on can take a VERY long time for these more advanced fixes. If it is just a general fix in the system, the response time is usually very good.

Vantagens

It does what any staffing firms needs. good selection of programs that can be integrated (but you can never have too many options!)

Desvantagens

down times/issues do come up
could use better process for doing certain searches (noted in review)

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Wendy K.
Traduzir com Google

Bullhorn for your Daily Use- Staffing Recruiters Best Friend

Usado Diariamente durante Mais de dois anos
Avaliado em 18/08/2016
Fonte da avaliação: GetApp

Bullhorn is both our ATS and CRM. We utilize the tool on a daily basis for Activity Tracking, Reporting, Job Order Management and Candidate Search. The tool has helped bring everyone to a common platform with a common process. This has helped us maintain better performance metrics, overall reporting and candidate engagement.

Vantagens

Bullhorn is a great tool that is very user friendly and easy to navigate. The time to get a recruiter or an account manager up to speed on the basics of Bullhorn is relatively simple. Getting people to use all the power of Bullhorn is where consistent reminders and training is needed. The tool is great for tracking anything and allows you to forget because you can set reminders to follow up on items, track past emails, etc. The tool really will change how you recruit.

Desvantagens

Bullhorn has lots of great tools out of the box so it is best to explore this before completing too much customization and automations. You may find better out of the box ways to do things versus spending money on customizations that you don't need or use after going live.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

10.0/10

Preço do Bullhorn CRM

A partir de
US$ 99,00/mês
Opções de preços
Avaliação gratuita
Relação qualidade/preço

Contact Bullhorn for pricing

Recursos do Bullhorn CRM

  • API
  • Acompanhamento de atividades
  • Criação de relatórios personalizável
  • Integração de e-mail
  • Integração do celular

  • Banco de dados de contatos
  • Banco de dados do cliente
  • Campos personalizados
  • Gestão de calendários
  • Imagem de marca personalizável
  • Importação/exportação de dados
  • Integração de CRM
  • Integração de redes sociais
  • Integração de terceiros
  • Lembretes automáticos
  • Modelos personalizáveis
  • Notificações automáticas
  • Pagamentos eletrônicos
  • Painel de atividades
  • Relatórios e estatística

Mais informações sobre Bullhorn CRM

Principais recursos do Bullhorn CRM

Vantagens

  • Bullhorn CRM provides reports to give sales teams a global view of their ongoing projects, to understand which projects are facing some difficulties and which could be closed.

  • The platform helps leaders manage their sales team by setting up reports on the activity of their employees, setting up sales objectives & seeing how many opportunities they have and how many deals they closed.

  • Pulse, Bullhorn's customer intelligence solution, offers meaningful customer data analytics based on email analysis.

  • Bullhorn also provides an email integration feature to increase productivity & to provide engagement metrics based on email activity tracking.

  • Its configurable workflows help businesses streamline their sales processes to improve the results of sales teams.

  • Perguntas frequentes sobre o Bullhorn CRM

    Abaixo estão algumas perguntas frequentes sobre o Bullhorn CRM.

    P: Que tipo de planos o Bullhorn CRM oferece?

    O Bullhorn CRM oferece os seguintes planos de pagamento:

    A partir de: US$ 99,00/mês

    Avaliação gratuita: Disponível

    Contact Bullhorn for pricing

    P: Quais são os principais recursos do Bullhorn CRM?

    Não temos informações sobre os recursos do Bullhorn CRM.

    P: Quem costuma usar o Bullhorn CRM?

    Os clientes habituais do Bullhorn CRM são:

    Grandes empresas, Empresas de médio porte

    P: Em que idioma o Bullhorn CRM está?

    O Bullhorn CRM está nos seguintes idiomas:

    Inglês

    P: Que tipo de planos o Bullhorn CRM oferece?

    Não temos informações sobre os planos de pagamento do Bullhorn CRM.

    P: O Bullhorn CRM é compatível com disponíveis móveis?

    Não temos informações sobre os dispositivos compatíveis com o Bullhorn CRM.

    P: O Bullhorn CRM se integra com quais outros aplicativos?

    O Bullhorn CRM se integra com os seguintes aplicativos:

    CloudCall, ConnectLeader TeamDialer, Dell Boomi, Mailchimp, Mailjet, Marketo, Salesfusion, Spark Hire, Tenfold, VisitorTrack

    P: Que nível de suporte o Bullhorn CRM oferece?

    O Bullhorn CRM oferece as seguintes opções de suporte:

    Suporte online, Suporte por telefone