Heartland Retail

Cloud Based Retail POS and Retail Management Solution

4,5 /5 (65 avaliações) Escreva uma avaliação!

Resumo do Heartland Retail

O que é o Heartland Retail?

Heartland Retail (formerly Springboard Retail) is a cloud POS and retail management system designed for retailers, by retailers. Built with multi-site, multi-channel brands & retailers’ requirements in mind, Heartland Retail allows them to deliver seamless service to every customer the same way, no matter where or how they shop. With real-time inventory management, detailed custom reporting, open APIs for extensive customization, and portability across platforms and devices, Springboard Retail is easy to use, quick to get started with and loved by its users for making their jobs easier.

Using Heartland Retail’s mobile POS to reclaim valuable in-store square footage for better merchandise displays and engage with customers at the point of decision. With Heartland Retail's customer dashboard, retailers can track key customer buying habits to make smarter suggestions and better serve their customers in the omni-channel retail industry. Heartland Retail places actionable real-time data in the hands of every person who needs it--from sales associates to the CEO--giving retailers better control over sales and profitability

Resumo do Heartland Retail

Preços

A partir de
US$ 79,00/mês

Opções de preços

Teste Grátis
Assinatura
Relação qualidade/preço

We offer three tiers based on your company's needs. You can easily change among tiers as your needs change.

Standard: $79/month, billed annually; $89/month, billed monthly (per selling station)

Professional: $119/month, billed annually; $139/month, billed monthly (per selling station)

Enterprise: $179/month, billed annually; $199/month, billed monthly (per selling station)

Contact Heartland Retail for further pricing information.


Recursos do Heartland Retail

Dispositivos
Porte da empresa
P M G
Mercados
Estados Unidos
Idiomas
Inglês

Mídias

Heartland Retail Point of Sale
Heartland Retail Sales Order
Heartland Retail Reporting
Heartland Retail Item Table
Heartland Retail Purchase Order
Heartland Retail Sales Dashboard
Heartland Retail Customer Dashboard
Heartland Retail - Vídeo Captura de tela do Heartland Retail: Heartland Retail Point of Sale Captura de tela do Heartland Retail: Heartland Retail Sales Order Captura de tela do Heartland Retail: Heartland Retail Reporting Captura de tela do Heartland Retail: Heartland Retail Item Table Captura de tela do Heartland Retail: Heartland Retail Purchase Order Captura de tela do Heartland Retail: Heartland Retail Sales Dashboard Captura de tela do Heartland Retail: Heartland Retail Customer Dashboard

Heartland Retail - Avaliações

Heartland Retail - Avaliações

Classificação geral
4,5
/
5
Excelente
44

Muito bom
16

Regular
2

Ruim
1

Péssimo
2

Relação qualidade/preço
4
Recursos
4,3
Praticidade
4,5
Suporte ao cliente
4,4
92% dos usuários recomendam este app
Ashley B.

Springboard Retail works for Wholesale Companies, too

We found Springboard Retail after searching for a program that can manage many elements of a wholesale business all in one program. We started using it Summer of 2014. We are now able to manage our inventory that is in our office and out with sales reps and on consignment. Although there is no "consignment" part to the program, there's a workaround within the system that is fine. Since everything is in the cloud, we have access to this information anywhere and anytime, even on a mobile phone with the app. It is especially helpful at tradeshows. The reporting functions are amazing and show us very valuable information about sales and products and locations of products that we never had before. Each inventory item allows you to add images and customize as you need. You can duplicate items easily and set up frequently ordered items as needed. It does take some practice to learn everything, especially since we use the program from a wholesale view but once you figure everything out, it is very quick to use and invaluable to our company now. The support service always gets back to us right away if we have a question or problem (which isn't very often). My only issue is with our Quickbooks integration. The integration pushes invoices or credits over to Quickbooks from Springboard as journal entries but then you have to re-enter the invoice/credit specifics into Quickbooks in order to actually have the info/details in Quickbooks. Then we run a Quickbooks report to make sure we haven't missed any invoices. It is a bit time consuming and there is room for error if you forget to enter in an invoice or mistype something. Springboard has said they are working on a better way to handle this but we haven't received any details yet. This one issue is small compared to the positives of the software. I would highly recommend it to any business that needs to manage inventory in one or many locations and is looking for a great reporting system.


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Darren S.

DLM Supply

I have been very pleasantly surprised about how well Springboard has worked out for our Men's Clothing boutique in Dallas. My colleague and I did some extensive research in POS systems. We both had a history of working with larger clothing retailers so we were accustomed to robust reporting, advanced order systems, and detailed item management. Springboard has been able to deliver on all fronts. I've also come to appreciate the support system that is built in. There is a message board available to submit requests/questions and the follow through has been pretty good. They have listened to some of our feature requests and I have noticed a couple of them were implemented on the following system update (which they also do frequently). We are currently working on getting our website up and running on Shopify, and the integration is working great in terms of syncing inventory.


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David F.

Over Promise & Under Deliver

On the recommendation of another store in the area that uses Springboard I decided to try them out. I was initially told I would be able to use all my same equipment that I used with a previous point of sale system, later that turned out to not be the case & at considerable cost. Importing the product seemed to be an extraordinary challenge for them as well, even though they said they switched customers from my previous point of sale to theirs, "all the time." All in all it took them over 7 days to import, and I'm still missing information or have information in the wrong places. Once we were ready to go with product in place, the new machinery they made me purchase stopped communicating with their Point of Sale & after several hours on the phone & several hundred dollars of walk out business they were able to fix most of it, only to have it happen several more times in the next 3 weeks. I'm still waiting on a call back from tech support so they can look at some issues that happened a week ago. All in all, this is extremely disappointing software. Had I to do it over again, I would certainly not have switched to Springboard.


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Katie S.

Incredible System


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Eric M.

Springboard Retail is modern POS software at it's very best.


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Ashley B.
Setor: Belas Artes
Porte da empresa: 2-10 funcionários
Traduzido para o Português
Traduzido para o Português

Springboard Retail works for Wholesale Companies, too

Usado Diariamente durante Mais de dois anos
Avaliado em 20/01/2017
Fonte da avaliação: Capterra

We found Springboard Retail after searching for a program that can manage many elements of a wholesale business all in one program. We started using it Summer of 2014. We are now able to manage our inventory that is in our office and out with sales reps and on consignment. Although there is no "consignment" part to the program, there's a workaround within the system that is fine. Since everything is in the cloud, we have access to this information anywhere and anytime, even on a mobile phone with the app. It is especially helpful at tradeshows. The reporting functions are amazing and show us very valuable information about sales and products and locations of products that we never had before. Each inventory item allows you to add images and customize as you need. You can duplicate items easily and set up frequently ordered items as needed. It does take some practice to learn everything, especially since we use the program from a wholesale view but once you figure everything out, it is very quick to use and invaluable to our company now. The support service always gets back to us right away if we have a question or problem (which isn't very often). My only issue is with our Quickbooks integration. The integration pushes invoices or credits over to Quickbooks from Springboard as journal entries but then you have to re-enter the invoice/credit specifics into Quickbooks in order to actually have the info/details in Quickbooks. Then we run a Quickbooks report to make sure we haven't missed any invoices. It is a bit time consuming and there is room for error if you forget to enter in an invoice or mistype something. Springboard has said they are working on a better way to handle this but we haven't received any details yet. This one issue is small compared to the positives of the software. I would highly recommend it to any business that needs to manage inventory in one or many locations and is looking for a great reporting system.

Vantagens

Manage inventory, run reports, invoice and credits, manage consignments -- everything is all in one program.
It's mobile and in the cloud so we have access anywhere and anytime.
Support always responds in a timely manner.

Desvantagens

Quickbooks integration not the best, but works with a little effort.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 9.0/10

Darren S.
Setor: Roupa e moda
Porte da empresa: 2-10 funcionários
Traduzido para o Português
Traduzido para o Português

DLM Supply

Usado Diariamente durante 1 a 5 meses
Avaliado em 22/11/2016
Fonte da avaliação: SoftwareAdvice

I have been very pleasantly surprised about how well Springboard has worked out for our Men's Clothing boutique in Dallas. My colleague and I did some extensive research in POS systems. We both had a history of working with larger clothing retailers so we were accustomed to robust reporting, advanced order systems, and detailed item management. Springboard has been able to deliver on all fronts. I've also come to appreciate the support system that is built in. There is a message board available to submit requests/questions and the follow through has been pretty good. They have listened to some of our feature requests and I have noticed a couple of them were implemented on the following system update (which they also do frequently). We are currently working on getting our website up and running on Shopify, and the integration is working great in terms of syncing inventory.

Vantagens

Reporting, reporting, reporting. Reports are entirely customizable and there are several metrics to choose from. I feel like i have been able to replicate several of the reports that I had available to me at the large corporation that i worked at, and that has been very impressive.

User friendly interface on the POS. Very easy to teach to new users.

Detailed item management capability with unlimited customizable fields. Allows for even more robust reporting.

Ipad app works well

Desvantagens

There were a couple bugs early on when using certain browsers. We now use Google Chrome more often than not and it seems to be working fine.

I wish the item management integrated more seemlessly to our Shopify site, but i think this is nitpicking a bit since most of the other POS systems don't even offer any integration.

Definitely pricier than the competition, but you get bang for the buck.

Web based interface is risky if you have network connectivity issues. We have been lucky thus far, but I could see this as being an issue for others.

Wish there was an iPhone app, a little hard to view on the iPhone browser.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

David F.
Setor: Roupa e moda
Porte da empresa: 2-10 funcionários
Traduzido para o Português
Traduzido para o Português

Over Promise & Under Deliver

Usado Diariamente durante 1 a 5 meses
Avaliado em 05/10/2016
Fonte da avaliação: SoftwareAdvice

On the recommendation of another store in the area that uses Springboard I decided to try them out. I was initially told I would be able to use all my same equipment that I used with a previous point of sale system, later that turned out to not be the case & at considerable cost. Importing the product seemed to be an extraordinary challenge for them as well, even though they said they switched customers from my previous point of sale to theirs, "all the time." All in all it took them over 7 days to import, and I'm still missing information or have information in the wrong places. Once we were ready to go with product in place, the new machinery they made me purchase stopped communicating with their Point of Sale & after several hours on the phone & several hundred dollars of walk out business they were able to fix most of it, only to have it happen several more times in the next 3 weeks. I'm still waiting on a call back from tech support so they can look at some issues that happened a week ago. All in all, this is extremely disappointing software. Had I to do it over again, I would certainly not have switched to Springboard.

Vantagens

It's easy for my seasonal employees to use, but not remarkably more or less than any other POS.

Desvantagens

I was sold, "So much more than point of sale. Springboard Retail is a powerful, cloud POS software and retail management platform designed to help you sell more, smarter." So far it has entirely failed to live up to that billing. Rather cumbersome to put transactions on hold & recall, no time clock feature, a 4 to 5 step purchase order to purchase receipt function that is again, a bit cumbersome.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 0.0/10

Katie S.
Setor: Roupa e moda
Traduzido para o Português
Traduzido para o Português

Incredible System

Avaliado em 30/07/2015
Fonte da avaliação: SoftwareAdvice

Vantagens

We moved over from RICS because it was an older slower moving system. Springboard's reporting function is dynamic - it works as fast as my brain works. In the past, I would run a report on performance and invariably another question would come up while I was reviewing that report - In RICS I would have to go back and rerun another report (5 mins) - with Springboard I can slice the data any way I want in a matter of seconds. I also have been consistently impressed by the support team - any time I have a question, the team is available to answer my questions - and always with a friendly and helpful attitude. ALWAYS. I know their names, they know who I am, it just feels really comforting to know I have a support team who seems to care about my business as much as I do. If they don't have the answer I am looking for, they are always quick to provide a suggestion for a workaround AND add my need to a list of projects they have going forward. I have seen almost every single one of my suggestions turn into a feature on Springboard. I also really like that I can open up another register (Station) as my business dictates - I am not locked into paying for features that I only use seasonally.

Desvantagens

There are not many bad things I can say about Springboard. Every complaint I have has been addressed - occasionally I will request a feature or a metric (Inventory Turn!) that is not available now - and for the most part I have seen them implemented. There are several features concerning Open to Buy that I would like to see going forward. Also, Springboard only integrates with one Credit Card Processor, and although they were able to give me a very low rate, it's not great to be locked into one option. Also there have been a few outages in service (very few but still a scary situation)

Detalhamento da qualificação

Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Eric M.
Setor: Roupa e moda
Traduzido para o Português
Traduzido para o Português

Springboard Retail is modern POS software at it's very best.

Avaliado em 03/11/2015
Fonte da avaliação: SoftwareAdvice

Vantagens

The Springboard Retail team hails from a multi-store retail background so they know first-hand what POS software needs to do, how it should work and that it must to be simple and intuitive to use. That is exactly what they have created; no fluff, incredibly flexible and reliable software that is as close as one can get to a custom written solution, offered at a reasonable price. Unlike many other platforms that try to serve restaurants, grocery stores, and everything in between, Springboard simply focuses on doing one thing incredibly well - retail. The software provides quick access to key customer information that enables sales staff to offer exceptional and personalized customer service, and offers the most extensive reporting system I've seen in the various products I've used or researched.

Desvantagens

I'm hard pressed to find fault with Springboard Retail as it quite capably addresses all of our retail apparel multi-store needs. That said, there are aspects that can and undoubtedly will be improved upon to make it applicable to a wider range of specialty businesses. For example, I don't think it specifically handles service/repair requests, but with a little creativity and assistance from their knowledgeable support team it likely can. Great software must walk a fine line between maintaining simplicity and offering a plethora of features which inevitably clutter screens and steepen the learning curve. Springboard is designed to be simple, and as long as they hold true to this commitment, they will undoubtedly become an industry leader. Thus far, this is one of those rare instances where I feel fortunate to be a somewhat early adopter.

Detalhamento da qualificação

Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Recomendação do usuário
8,5/10
Baseado em 65 usuários
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Preço do Heartland Retail

Preço do Heartland Retail

A partir de
US$ 79,00/mês
Teste Grátis
Assinatura
Relação qualidade/preço

We offer three tiers based on your company's needs. You can easily change among tiers as your needs change.

Standard: $79/month, billed annually; $89/month, billed monthly (per selling station)

Professional: $119/month, billed annually; $139/month, billed monthly (per selling station)

Enterprise: $179/month, billed annually; $199/month, billed monthly (per selling station)

Contact Heartland Retail for further pricing information.

We offer three tiers based on your company's needs. You can easily change among tiers as your needs change.

Standard: $79/month, billed annually; $89/month, billed monthly (per selling station)

Professional: $119/month, billed annually; $139/month, billed monthly (per selling station)

Enterprise: $179/month, billed annually; $199/month, billed monthly (per selling station)

Contact Heartland Retail for further pricing information.

Relação qualidade/preço
4/5
Baseado em 65 usuários
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Recursos do Heartland Retail

Recursos do Heartland Retail

API
Acompanhamento de atividades
Banco de dados do cliente
Campos personalizados
Criação de relatórios personalizável
Dados em tempo real
Gerenciamento de contatos
Gestão de calendários
Imagem de marca personalizável
Importação/exportação de dados
Integração de e-mail
Integração de redes sociais
Integração de terceiros
Lembretes
Modelos personalizáveis
Notificações automáticas
Pagamentos eletrônicos
Painel de atividades
Questionários e feedback
Relatórios e estatística
Recursos
4,3/5
Baseado em 65 usuários
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Categorias

Mais informações sobre Heartland Retail

Mais informações sobre Heartland Retail

Principais recursos do Heartland Retail

  • Access key customer data from the POS to sell smarter
  • Build purchase orders that suit you
  • Customer history to make smarter suggestions
  • Easily create and save the reports you need
  • Integrate with top retail technology
  • Intuitive Mobile Point of Sale
  • Real-time company insights
  • Real-time reporting
  • Real-time retail inventory management
  • Reward loyal customers, keep them coming back
  • Segment customers based on spend, location and more
  • Smoothly enforce accuracy when shipments are received
  • Stay on top of sales whenever, wherever
  • Track inventory across all channels in real-time

Vantagens

  • -Make better business decisions with real-time data & analytics with robust custom reporting

  • -Get a 360° view of your customers across all channels to engage with them intelligently

  • -Robust inventory management that gives you the visibility to stay agile and proactive

  • -Advanced, but easy-to-use, purchasing and receiving tools enhance efficiency, saving you time and money

  • Perguntas frequentes sobre o Heartland Retail

    Perguntas frequentes sobre o Heartland Retail

    Abaixo estão algumas perguntas frequentes sobre o Heartland Retail.

    P: Que tipo de planos o Heartland Retail oferece?

    O Heartland Retail oferece os seguintes planos de pagamento:

    A partir de: US$ 79,00/mês

    Modelo de preços: Assinatura

    Teste Grátis: Disponível

    We offer three tiers based on your company's needs. You can easily change among tiers as your needs change. Standard: $79/month, billed annually; $89/month, billed monthly (per selling station) Professional: $119/month, billed annually; $139/month, billed monthly (per selling station) Enterprise: $179/month, billed annually; $199/month, billed monthly (per selling station) Contact Heartland Retail for further pricing information.

    P: Quais são os principais recursos do Heartland Retail?

    O Heartland Retail oferece os seguintes recursos:

    • Access key customer data from the POS to sell smarter
    • Build purchase orders that suit you
    • Customer history to make smarter suggestions
    • Easily create and save the reports you need
    • Integrate with top retail technology
    • Intuitive Mobile Point of Sale
    • Real-time company insights
    • Real-time reporting
    • Real-time retail inventory management
    • Reward loyal customers, keep them coming back
    • Segment customers based on spend, location and more
    • Smoothly enforce accuracy when shipments are received
    • Stay on top of sales whenever, wherever
    • Track inventory across all channels in real-time

    P: Quem costuma usar o Heartland Retail?

    Os clientes habituais do Heartland Retail são:

    Pequenas empresas, Empresas de médio porte

    P: Em que idioma o Heartland Retail está?

    O Heartland Retail está nos seguintes idiomas:

    Inglês

    P: Que tipo de planos o Heartland Retail oferece?

    O Heartland Retail tem os seguintes planos de preços:

    Assinatura

    P: O Heartland Retail é compatível com disponíveis móveis?

    Não temos informações sobre os dispositivos compatíveis com o Heartland Retail.

    P: O Heartland Retail se integra com quais outros aplicativos?

    O Heartland Retail se integra com os seguintes aplicativos:

    Magento Commerce, QuickBooks Online, Shopify, Shopify, Womply

    P: Que nível de suporte o Heartland Retail oferece?

    O Heartland Retail oferece as seguintes opções de suporte:

    FAQs, Base de conhecimento, Suporte online, Suporte por telefone, Tutoriais em vídeo