Sobre o Hike

Hike é um sistema de PDV abrangente, ideal para todos os tipos de empresas. Um sistema pode ser usado para vender em todos os canais, seja na loja, online ou em qualquer lugar. O Hike rompe as barreiras entre as lojas físicas e da internet, mesclando todos os canais de vendas em um único sistema. Isso ajuda a otimizar a gestão de estoques, o processo de vendas, os programas de fidelidade e muito mais.

O Hike é baseado na nuvem, com recursos offline. É um sistema de PDV completo com estoque integrado, gestão do relacionamento com o cliente (CRM, na sigla em inglês), programa de fidelidade, análise em tempo real, gestão de funcionários e suporte sem interrupção.

Comece a usar o Hike. Basta se registrar no site do Hike para um teste grátis de 30 dias, importar todos os produtos e clientes em massa usando um arquivo CSV, baixar o aplicativo para iPad e começar a usá-lo. O hardware também fica mais ágil com suporte plug-n-play para impressoras e leitores de código de barras, de modo que a configuração leva apenas alguns minutos. Se precisar de assistência, a equipe de suporte do Hike está a um clique de distância e disponível sem interrupção.

Com os benefícios do omnicanal e análises úteis, o Hike ajuda os varejistas a melhorar a experiência de compra dos clientes. O Hike também ajuda a reduzir os tempos de processamento com integração total com sistemas de contabilidade, marketing e comércio eletrônico, como Xero, Saasu, Quickbooks, Mailchimp, Magento e BigCommerce. O sistema permite que os usuários processem pagamentos, reduzam erros e fortaleçam a segurança do pagamento com cartão com soluções integradas de chip e senha, como PayPal Here, Tyro e iZettle.

Aumente os níveis de vendas e atendimento ao cliente.


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Not sure about Hike? Compare with a popular alternative

Hike

4,0 (42)
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Preço inicial

59,00 US$
mês
69,00 US$
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Opções de preços

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Recursos

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Integrações

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Praticidade

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Relação qualidade/preço

3,9 (42)
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Atendimento ao cliente

4,0 (42)
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Avaliações

Classificação geral

4,0 /5
(42)
Relação qualidade/preço
3,9/5
Recursos
3,8/5
Praticidade
4,2/5
Suporte ao cliente
4,0/5

Já tem o Hike?

Ajude os compradores de software! As avaliações de programas ajudam outras pessoas a tomarem melhores decisões.

Exibindo 5 avaliações de 42
Shaunak
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 10 000+ funcionários
  • Usado Semanal durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

As the name suggests, it's a real Omni-channel POS.

Avaliado em 18/12/2022

There are no difficulties at all, it is a truly plug and play software. All you need to do is...

There are no difficulties at all, it is a truly plug and play software. All you need to do is Upload your CSV data, customise your settings like currency and locale, and just connect it to your printing hardware, Just that and you are ready to unleash the highest potential. Also, you could start with a 14-days free trial.

Vantagens

Hike is build for all-screen first accessibility approach. Due to which it is suitable for all kind of audience and age category. It has some awesome ability on very obvious features like Inventory, Customer Profiles, Gift-cards, e-commerce, and retail tracking. It available across all version of operating systems and devices including budget iPads. It is also highly capable of being integrated with famous 3rd party services like Mailchimp, Amazon, Shopify, and WooCommerce etc. You also get a wide variety of payment options ranging from PayPal to Square.

Desvantagens

From Ariel view, there are no cons at all. Haven't faced any lag or hang issues.Compatible with old hardware and is easy to setup. May be the UI could have been much more intuitive. But as long as it serves its purpose, have no issues.

Shanna
Classificação geral
  • Setor: Varejistas
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

We are so happy we switched to Hike POS!

Avaliado em 29/10/2020

From day one Hike has been a breeze to set-up and use, and is less stressful for us than the prior...

From day one Hike has been a breeze to set-up and use, and is less stressful for us than the prior POS systems we tried (Quickbooks POS, Vend POS, Korona POS, Litespeed). The support staff has been super friendly, responsive and helpful. Rather than giving us flippant answers with links to FAQs, they have actually provided constructive and personalized responses. Rather than saying options aren't available, they actually put it up for consideration as a new feature if it doesn't already exist. It hasn't had the connection issues like Vend was been having, where their servers go down for half the day and can't handle offline sales.

Vantagens

The features are so customizable and rich! We required the ability to handle a complex inventory and were having trouble finding a POS that could handle our demands, but Hike has exceeded our expectations! They handle our needs for separate SKU/UPCs (which Vend POS didn't). The Sell screen has the ability to show how many products are on hand for products, and is not laggy like other browser systems have been for us, which is helping keep our inventory accurate. Customers are thrilled with the new in-house point system, which is cost effective for us compared to using 3rd party point systems commonly used in our industry. It works seamlessly with Woo Commerce, which has been nice too! The reporting tools are helpful and full of variety, and we are enjoying the custom report feature as well! It even has the ability to create products that are assembled from other products, which we plan on using for bundled deals - and is totally suitable for restaurant or retail! They are the best in versatility by far!

Desvantagens

It's a little more "click" intensive sometimes, where options are specific to the items and harder to 'apply to all' on purchase orders, or has common pitfalls such as browser compatibility (they recommend Chrome, but Opera did work with a few differences).

Resposta do Hike

Hi Shanna,

Thank you for your wonderful review.

Glad to hear that you are happy switching to Hike. We always improving our platform based on customer feedback and have heaps of new features in the pipeline for the coming month.

We certainly take pride in our support as that sets up apart from many of our competitors.

Any more questions and we are just a click away :)

Cheers to your continued retail success!
Emma

Avaliador Verificado
Classificação geral
  • Setor: Varejistas
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 2.0 /10

Lack of support

Avaliado em 24/10/2020

Being a start up business when I first started using them, I wanted to support local, start ups,...

Being a start up business when I first started using them, I wanted to support local, start ups, but their lack of customer loyalty is atrocious. Had they kept up the communication, assisted, offered discounts because of the continual issues, or even just gave us a call because of the constant issues, it would have been better. But zip. I did not want to move to another system because i had invested so much time, effort, energy and money into Hike Up. But I after my history was wiped, there was nothing more holding me back. I have moved to another POS that has a good reputation, and I feared that it was all POS systems that had these types of glitches, but thankfully the new system is faster, easier to use, the team are more supportive, and I can now relax. I did email Hike Up about my frustrations over and and over again, but there was nothing offered in comparison to the amount of money expended to the amount of support received. Overall, I would not recommend Hike Up

Vantagens

I commenced using Hike from a manual register. I thought it was relatively easy to implement with little to no support from Hike team.

Desvantagens

There were continual glitches that impacted on the system to work effectively. Products would go missing all the time, I would then attempt to re-enter the product only to have the system state that 'it already exists'. I would refresh, re sync, re everything, but this was a continual glitch that caused frustration, time consuming and with the limited ability to contact Hike team or the usual 'we will let the tech team work on it', was little to no comfort when it continued over and over again.

Resposta do Hike

Hi There,

I'm really sorry to hear that you haven't had the best experience with Hike. Frustration is definitely not the result we're aiming for our clients.

Can I request you to book a time with your account manager to go through your issue as we would love to help you resolve all tech issues.

We certainly aim to be customer-focused as our clients have helped improve our features based on their user experience.

Thank you again for raising your concerns.

Regards
Emma

MICHAL
Classificação geral
  • Setor: Varejistas
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

excellent product

Avaliado em 20/08/2020

At the moment with all features added and with a quality of customer service I am a very happy...

At the moment with all features added and with a quality of customer service I am a very happy customer.

Vantagens

Best possible customer service you can get. They implemented suggested features making it better POS and inventory system than other 3rd party integrations for bigcommerce that I have checked.
I can create a purchase order and reorder low inventory items for products that reached inventory reorder point 0, at the same time it won't reorder products that are already on existing POs which is great because I wont' order same product multiple times. This wouldn't work with other systems that I checked. Also I can scan the barcode to receive a PO which is something that didn't work with other systems that I tested (last year). I have been with Hike for 2 years now and they implemented pretty much every feature that I suggested. Also if there is an order for pre-order item in bigcommerce with no inventory tracking, once I receive stock and I change inventory tracking to "track inventory" it will adjust stock according to outstanding pre-orders. That is just one of many features that added for me.

Desvantagens

no Cons, whatever didn't work for me was fixed

Alternativas consideradas

Vend

Razões para mudar para o Hike

it does what I need it to do better than other products tested.
Hiran
Classificação geral
  • Setor: Petróleo e energia
  • Porte da empresa: 10 000+ funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Recomended POS software for execution of sales process.

Avaliado em 24/01/2021

Retailing offline and online store is made live and integrated.

Retailing offline and online store is made live and integrated.

Vantagens

The retail POS system can be intergrated with hardware like scanner, printer and payment processor. This POS software works both on online and offline. Integration to ecommerce made management of online orders easy. Free training is done by Hike Point of Sale through online webinar which educate the user about how to use the software and to utilize its features and functions. The user can book a free consult at an initial who is specialized in retail.

Desvantagens

The pricing of the software need to come up with more flexible plans.

Exibindo 5 avaliações de 42 Leia todas as avaliações

Perguntas frequentes sobre o Hike

Abaixo estão algumas perguntas frequentes sobre o Hike.

O Hike oferece os seguintes planos de pagamento:

  • A partir de: 59,00 US$/mês
  • Modelo de preços: Assinatura
  • Avaliação gratuita: Disponível

Os clientes habituais do Hike são:

Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000

O Hike está nos seguintes idiomas:

inglês

O Hike é compatível com os seguintes dispositivos:

Android (celular), iPhone (celular), iPad (tablet)

O Hike se integra com os seguintes aplicativos:

Adobe Commerce, BigCommerce, Cin7 Core, Mailchimp, PayPal, QuickBooks Online Advanced, Saasu, Shopify, Stitch Labs, WooCommerce, Xero, iZettle

O Hike oferece as seguintes opções de suporte:

Email/Help Desk, FAQs/Fórum, Base de conhecimento, Suporte por telefone, Assistência 24/7, Bate-papo

Categorias relacionadas

Veja todas as categorias de software encontradas para Hike.