--- description: Avaliações detalhadas do Remote Monitoring and Management com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens as no GetApp Portugal. Compare o Remote Monitoring and Management com produtos similares. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Remote Monitoring and Management - Avaliações, preços e classificações | GetApp Portugal 2026 --- Breadcrumb: [Home](/) > [AI IT Agents](/directory/5322/ai-it-agents/software) > [Remote Monitoring and Management](/software/102017/atera) # Remote Monitoring and Management Canonical: https://www.getapp.pt/software/102017/atera Page: 1 / 20\ Seguinte: [Next page](https://www.getapp.pt/software/102017/atera?page=2) > Solução RMM tudo-em-um para fornecedores de serviços gerenciados e empresas de suporte de TI. Combinando RMM, automação de serviços profissionais (PSA na sigla em inglês), acesso remoto e muito mais. O preço do Atera é pago por técnico, com dispositivos ilimitados. > > Verdict: Rated **4.5/5** by 461 users. Top-rated for **Probabilidade de recomendação**. ----- ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.5/5** | 461 Avaliações | | Praticidade | 4.6/5 | Based on overall reviews | | Suporte ao cliente | 4.5/5 | Based on overall reviews | | Relação qualidade/preço | 4.6/5 | Based on overall reviews | | Recursos | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Atera - **Location**: Tel Aviv, EUA - **Founded**: 2011 ## Commercial Context - **Preço inicial**: 129,00 US$ - **Modelo de preços**: (Teste Grátis) - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: alemão, espanhol, francês, inglês, italiano, português - **Available Countries**: Alemanha, Argentina, Austrália, Brasil, Bélgica, Canadá, China, Dinamarca, Espanha, Estados Unidos, Estónia, França, Hong Kong, RAE da China, Irlanda, Israel, Itália, Japão, Lituânia, México, Noruega and 9 more ## Recursos - AI Copilot - API - Acesso para Celular - Acesso remoto e monitoramento - Acesso sem supervisão - Acompanhamento de atividades - Agendamento - Agendamento de manutenção - Alerta em tempo real - Alertas de limites - Alertas/notificações - Alerts/Escalation - Alocação e planejamento de recursos - Análise de dados - Análise de rede - Aplicativo móvel - Aprendizado de máquina - Armazenamento de dados seguros - Armazenamento de documentos - Asset Lifecycle Management ## Integrations (54 total) - Acronis Cyber Protect - Acronis Cyber Protect Cloud - AnyDesk - Axcient - Azure Active Directory Domain Services - Azure Portal - Azure Virtual Machines - Bitdefender GravityZone - Bitdefender GravityZone MDR - Chocolatey - Cisco Duo - Clockify - Cynet 360 - DUO - Domotz ... and 39 more integrations ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Assistência 24/7 - Bate-papo ## Category - [AI IT Agents](https://www.getapp.pt/directory/5322/ai-it-agents/software) ## Categorias relacionadas - [AI IT Agents](https://www.getapp.pt/directory/5322/ai-it-agents/software) - [Sistemas de Help Desk](https://www.getapp.pt/directory/287/help-desk-ticketing/software) - [Programas de Assistência Remota](https://www.getapp.pt/directory/563/remote-support/software) - [Ferramentas de TI](https://www.getapp.pt/directory/771/it-management/software) - [Software de Gestão de Patches Informáticos](https://www.getapp.pt/directory/1125/patch-management/software) ## Alternativas 1. [ManageEngine Endpoint Central](https://www.getapp.pt/software/103857/manageengine-desktop-central) — 4.6/5 (1876 reviews) 2. [Action1](https://www.getapp.pt/software/2048001/action1-rmm) — 4.9/5 (239 reviews) 3. [NinjaOne](https://www.getapp.pt/software/108129/ninjaone) — 4.7/5 (298 reviews) 4. [Freshservice](https://www.getapp.pt/software/91351/freshservice) — 4.6/5 (802 reviews) 5. [Pulseway](https://www.getapp.pt/software/101507/pulseway) — 4.7/5 (312 reviews) ## Avaliações ### "Efficient and User-Friendly IT Management Platform" — 5.0/5 > **Chinedu** | *14 de maio de 2026* | Serviços e tecnologia da informação | Recommendation rating: 10.0/10 > > **Vantagens**: Atera is easy to use and combines remote monitoring, ticket management, and patch management into one platform. The interface is clean, automation features save time, and it helps improve efficiency for daily IT operations. > > **Desvantagens**: Some advanced features can take time to learn, and occasional bugs or delays may happen during updates. More customization options would also be helpful. > > Overall, my experience with Atera has been very positive. It has helped streamline ticket management, patch management, and device monitoring while improving productivity and organization. The platform offers good value for money, reliable customer support, and an intuitive experience for managing IT tasks efficiently. ----- ### "Atera is good enough for what I pay I guess." — 4.0/5 > **Alison** | *14 de janeiro de 2026* | Publicidade e marketing | Recommendation rating: 8.0/10 > > **Vantagens**: What I like best about Atera is that it is cost-effective for a one-man shop such as myself because I cannot afford the larger enterprises systems. The scripting generally functions properly and the lightweight nature of the agent makes it possible for me to install it on my client's older computers, which they will not upgrade. Atera gives me the opportunity to maintain low overhead costs; I did find the automation function worked as expected and didn't crash the entire dashboard. > > **Desvantagens**: What I dislike most about Atera is that there are too many clicks required to simply initiate a remote connection. To get into the machine I first must choose the computer, then click the "connect" button, then click an additional pop-up to enter the remote desktop, which is frustrating when I'm under a deadline. I've found support for Atera to be extremely slow to respond. I submitted a ticket regarding a script that would not run and when their response came back weeks later, I had either fixed it myself or given up. In addition, the file transfer functionality within Atera is lacking in that I wish to send a file without initiating a full remote session and thus disturbing the user. > > Atera solves the problem of needing to physically visit each site to patch the operating system. As well, Atera is saving me money due to its no-charge per-agent model. I can manage the chaos of my clients' networks without the need to hire another technician which will help save me money. Lastly, Atera prevents me from having to explain to my clients why they should run updates and instead I simply force those updates to run in the background. ----- ### "Just ok, we went elsewhere though." — 3.0/5 > **Sean** | *28 de abril de 2025* | Serviços e tecnologia da informação | Recommendation rating: 5.0/10 > > **Vantagens**: The interface was clear, easy to use, we generally had no issues when onboarding a few computers, the network discovery feature worked well. > > **Desvantagens**: Billing in USD for EU customers was a big problem for us, we were faced with not just conversion fees but extra bank fees too. > > Overall, we found Atera was just 'OK' I think the billing being USD only, was a complete deal breaker, and stopped us subscribing, also the add-ons seemed overly complicated. ----- ### "Superb real time monitoring tool and asset managment" — 5.0/5 > **Wasek** | *4 de agosto de 2025* | Serviços e tecnologia da informação | Recommendation rating: 8.0/10 > > **Vantagens**: Brilliant asset monitoring which includes statistics, alerts and remote control capabilities. Easy to manage devices and organise by clients. Clean user interface and easy to deploy. This helped improve my workflow. > > **Desvantagens**: Patch management for third party apps were not available unless installed via Atera. When generating reports the presentation was not the cleanest but did contain necessary information. Sometimes the platform would be slow to load. > > Positive experience managing client devices and servers. Patch management for OS updates were done automatically as well as creating scripts which could be push automatically or a click of a button. When first using the platform it takes a while to learn as it is very feature rich. ----- ### "Simple IT platform that supports ESG tracking" — 4.0/5 > **James** | *4 de dezembro de 2025* | Suprimentos e equipamentos para empresas | Recommendation rating: 10.0/10 > > **Vantagens**: Atera centralizes device and ticket information, which makes audit prep much smoother. The automation features save time, and the pricing is predictable as the team grows. > > **Desvantagens**: Reporting is basic, so I often exported data for deeper ESG analysis. Some advanced features require paid add-ons. > > Atera helped me pull together IT asset data, support tickets, and system activity in one place, which made it easier to prepare internal reports and track progress on compliance tasks. The automation tools cut down manual work, and the platform is easy for teams to use without long training. ----- Page: 1 / 20\ Seguinte: [Next page](https://www.getapp.pt/software/102017/atera?page=2) ## Links - [View on GetApp](https://www.getapp.pt/software/102017/atera) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data