Agile CRM

Agile CRM

CRM de vendas e marketing para empresas em crescimento

4.2/5 (340 avaliações)

Resumo do Agile CRM

O Agile CRM é uma plataforma multifuncional com recursos dedicados de vendas, marketing e serviços.

Multifuncional: ele automatiza vendas, marketing e serviços em uma plataforma unificada para evitar vazamentos de dados e permitir mensagens consistentes.
Acessível: recursos e integrações modernas, fácil implementação e excelente suporte a um preço acessível para empresas pequenas e em crescimento.
Serviço SaaS (software como serviço) em nuvem pronto para uso em dispositivos móveis, rápido e simples de usar.

O Agile oferece uma solução prática e fácil para superar as ineficiências e os desafios técnicos ao integrar de maneira transparente os esforços de vendas, marketing e serviços e inclui integrações com mais de 60 aplicativos de terceiros.
O Agile CRM centraliza os dados dos clientes em tempo real, tornando-os prontamente acessíveis para todas as equipes.
Integração completa de telefonia juntamente com o suporte de marketing para envio de boletins informativos por e-mail, campanhas sociais e textos SMS. O Agile CRM automatiza o envolvimento pela Internet com mensagens, pop-ups, ofertas, pesquisas e formulários de inscrição voltados ao cliente.

O Agile CRM possui recursos avançados de análise e geração de relatórios para supervisionar o desempenho dos negócios.

Preços

A partir de
US$ 9,00/mês
Opções de preços
Avaliação gratuita
Gratuito
Assinatura
Relação qualidade/preço

Dispositivos

Porte da empresa

P
M
G

Mercados

Ásia, Austrália, Brasil, Canadá, China e outros 5, Europa, Alemanha, Índia, Japão, América Latina

Idiomas

Inglês, Francês, Italiano, Português, Russo, Espanhol

Agile CRM - Avaliações

Classificação geral
4.2/5
81% avaliações positivas
165
Excelente
111
Muito bom
40
Regular
13
Ruim
11
Péssimo
Guillermo G.
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All I need to work in one place

Usado Diariamente durante 6 a 12 meses
Avaliado em 19/07/2019
Fonte da avaliação: Capterra

The biggest benefit that this software has given me has been to optimize everything that has to do with the world of sales and marketing, generating the reports I need to demonstrate in the company how useful our strategies are, what aspects to improve, and generate our own leads, all in a very organized way and as its name says "agile".

Vantagens

I started working with this platform a little less than a year ago. My job consisted (and still is) in generating leads for the company and developing marketing and sales campaigns from scratch.
Agile CRM has been fundamental, since it integrates perfectly with everything I need. I have my contacts in one place, which I can follow very easily. Its greatest strength is the ease of use and integration with multiple tools. Something as simple as managing notifications and alerts make the most of my time and organize my agenda in a practical way.
I can generate reports where the effectiveness of the different strategies is established. For example, the result of phone calls, mail campaigns, newsletters, and more.
I was able to import all the contacts in a very simple way and clean my list in a short time.
Another great thing: the mobile app and the possibility of integrating with other programs. Today I have it integrated with Bria and Skype, also linkedin and facebook. Everything in one place, is the most practical CRM platform that someone like me (who has just started and was analyzing options) has found, and I´m very satisfied with this software.

Desvantagens

I think it would be convenient that in the future they made some training videos to explain how to correctly configure the automation tools, since I think it has been the most difficult to understand.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

10.0/10
Adam D.
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Agile is a Fantastic Solution in a Crowded Market

Usado Diariamente durante Mais de um ano
Avaliado em 28/11/2018
Fonte da avaliação: SoftwareAdvice

I feel like I am becoming a CRM expert. I have used and suggested many CRMs over the years, and I feel like I have seen it all. When I look for a CRM in 2018, I ask myself 3 questions. Question 1: Who is going to use these features? If my team lacks tech savviness, if they are going to be picky about the UI, or if they are used to a different platform, you could run into problems. At the end of the day, a CRM should be invisible, and it should be as natural as using your body. If you team struggles to use their tools, you will run into problems. There's no point in blaming your team if the tool is hard to learn. The job needs to be done either way. (Keeping a mobile option in mind is a good idea as well. Don't underestimate the value of client's won at a bar.) Question 2: How quickly will the system be up to 100% functionality? Every day that you team has to track client data on Post-Its is a day that you're throwing information in the trash (and hanging your Marketing + Support out to dry). Expect a month to get set up, but anything over 3 months is too long. Even if you're an enterprise, you can't afford to fly blind for that long. Also, integrations, integrations, integrations... If the sales rep can't demo a tool you use daily running on their CRM, demand a "no commitment demo" period. Most companies will try to lock you into a one year commitment, but it is perfectly reasonable to know everything works together in harmony. Question 3: Is this the right price for me? The thing about CRMs is that there are hundreds of them. It's impossible to say which one is right for you because in reality, there are probably a dozen you will love. If you feel that you are down to 2 or 3 CRMs that seem identical, they probably are... Go for the one that is priced right and ready to scale WITH YOU.

Agile is great on all these fronts. Easy to use. Beautiful UI. Easy to set up. Very affordable option. Love 'em. You won't be disappointed.

Vantagens

Agile is so clean. The UI is easy to use right out of the box.
Great for small to medium customer bases that use social media.
Quick and easy to set up.
Support is FANTASTIC!
Great automated features.
All the great things you would expect from a cloud based CRM: Customer + Deal tracking, notes and communication history, marketing analytics, scheduling, etc.

Desvantagens

It's hard to call all of these "cons", but let's say "growing pains". Agile is still a young software.

We had some problems setting up links between our WordPress site. They were quickly resolved to 100% satisfaction, but they had my boss pulling his hair out for a few days.

We have run into a few other issues that I would call "buggy". Some graphical, some needing to refresh a page, but nothing has halted production. All have resolved themselves.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

8.0/10
Jaime N.
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Amazing Complete CRM & Automation software: Great Infusionsoft or Salesforce alternative, for 10% of the price tag

Usado Diariamente durante 6 a 12 meses
Avaliado em 24/11/2016
Fonte da avaliação: GetApp

As a small business owner, and founder of Bloominari.com, a digital marketing agency helping small businesses to grow their companies online through beautiful design, automation and marketing tactics I was in search of the best CRM and marketing automation software for a truly affordable price.

After literally about 2 months of research of various CRM and marketing automation platforms I finally decided to take AgileCRM for a spin (It was easy to try it, as they have an always-free lite version). Immediately I fell in love with it's interface, ease of use, and easy-to-setup platform. I previously worked with Salesforce.com and Solve360 CRMS, and have also tried BaseCRM, SugarCRM and many others throughout my business life.

Vantagens

- Super affordable for the amount of tools, features and applications it includes. Starting at $10/user/month for it's starter version.
- Great user interface
- Easy to setup and use
- Lots of native integrations with lots of web-based (Saas) apps such as Gmail, Quickbooks, Twilio and many many others.
- Integration with Zapier, which basically let's you now integrate AgileCRM with 700+ other web apps, so this feature was a KEY for me.
- All your emails automatically load from your Gmail inside AgileCRM, no need to BCC some email address.
- Lots of sales, marketing, support, landing page, and amazing features added on at no additional cost.
- Now you can purchase add-ons such as user permissions, triggers, additional automation campaigns and others without having to upgrade all your users to the next subscription level (this is something I requested, and their team listened and did implement this).
-Their tech support is great, they care, they listen, and they modify/improve their system based on your feedback
- Their team update the app every few days

Desvantagens

- Their standard subscription is $30/user/month if pre-paid for 2 years, otherwise $50/month, without too many added benefits for this level
- Their starter subscription limits your marketing campaigns (automation) to only 5 campaigns, with 10 nodes (steps) on each. The standard gives you 10 campaigns, with 25 nodes each (much better).
- Some updates happen without prior notifications to the user, and sometimes changes the User interface too drastically for some features.
- Their E-mail templates are limited, but you can still bring in your HTML templates or use their WYSIWYG editor.

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Resposta do Agile CRM

Hi Jaime,

Thanks for your appreciation and support.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

10.0/10
Bill B.
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Nice most-in-one CRM/Marketing engine for small biz

Usado Diariamente durante Avaliação gratuita
Avaliado em 26/10/2018
Fonte da avaliação: Capterra

I need a place to store all of my interactions with contacts of all types. I need to be able to review a contact and know what stage we are in, last touch, next step, and simply who said what. Agile supplies all that. I want to improve my marketing outreach and I believe Agile will help me organize and systematize those efforts.

Vantagens

Agile CRM is purpose built (according to the makers) for keeping up with a growing start-up or small business. It handles the usual contacts, appointments, lead tracking and so on, but has a strong email and social marketing component. You can optionally tie in your email and telephony to Agile CRM to keep track of lead and customer interactions (though I have not implemented either at this time.)

They are fairly generous with the free level, there are enough core features enabled to allow a fair trial and limits on number of contacts, emails, even API calls are sufficient for a small business. Their free tier is actually not a trial, you can stay on free as long as it meets your needs.

One more thing, Agile has quite a few integrations available, among them Stripe, PayPal, FreshBooks, QuickBooks, and Xero. They have a functional API so if you are so inclined you can integrate Agile with almost anything, whether there is a widget for it or not.

Desvantagens

There are a lot of moving parts, which is not necessarily a bad thing if they all help push your goals ahead. But it is more complex than many small business web applications, because it tries to do more. So it takes more of a time investment to begin to benefit from Agile. I am phasing into each component and I haven't reached some yet.

I have wished for a few more customization options, in display attributes - layout, colors, and also data - what fields are displayed in lists, what sort criteria,

Detalhamento da qualificação

Praticidade

Probabilidade de recomendação

8.0/10
Erik R.
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Agile CRM is a Great First Step into the CRM World

Usado Diariamente durante Mais de um ano
Avaliado em 17/04/2018
Fonte da avaliação: Capterra

Vantagens

I used this platform for a solid year and put in hundreds if not thousands of contacts into this CRM. I liked how many categories there were to define a lead or a contact, the system that you set up to see how much potential revenue you had to win based on your leads was helpful, and the price is unbeatable. I mean truly, you can use this platform for free for up to 50,000 contacts. That's pretty amazing.

Desvantagens

There's a reason why I call this particular platform a good "first step." Agile CRM says it offers marketing automation, gamification, and project management - but this is a far from complete product. In the free version you can only create so many marketing automation blocks before it makes you pay, but even if I did upgrade I'm not sure the platform could handle the sales process I wanted to have set up. Something else to mention about this platform is there customer service. I'm fairly certain the CEO is their only customer service rep. Every time I had a problem with the platform (roughly 1-2 times a month) it was the same man who picked up the phone - and when my problem was solved he made me delete the Tweet I sent out when I asked for help, and then made me publicly thank him. I found that very strange. Overall you should try this platform out if you're just starting out, but upgrade to something like Infusionsoft if you're really looking to up your game.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Preço do Agile CRM

A partir de
US$ 9,00/mês
Opções de preços
Avaliação gratuita
Gratuito
Assinatura
Relação qualidade/preço

Recursos do Agile CRM

  • API
  • Banco de dados de contatos
  • Gestão de calendários
  • Integração de e-mail
  • Integração de redes sociais
  • Integração de terceiros
  • Modelos personalizáveis
  • Relatórios e estatística

  • Acompanhamento de atividades
  • Banco de dados do cliente
  • Campos personalizados
  • Criação de relatórios personalizável
  • Imagem de marca personalizável
  • Importação/exportação de dados
  • Integração de CRM
  • Integração do celular
  • Lembretes
  • Notificações automáticas
  • Pagamentos eletrônicos
  • Painel de atividades

Perguntas frequentes sobre o Agile CRM

Abaixo estão algumas perguntas frequentes sobre o Agile CRM.

P: Que tipo de planos o Agile CRM oferece?

O Agile CRM oferece os seguintes planos de pagamento:

A partir de: US$ 9,00/mês

Modelo de preços: Gratuito, Assinatura

Avaliação gratuita: Disponível

P: Quais são os principais recursos do Agile CRM?

Não temos informações sobre os recursos do Agile CRM.

P: Quem costuma usar o Agile CRM?

Os clientes habituais do Agile CRM são:

Autônomos, Grandes empresas, Empresas de médio porte, Pequenas empresas

P: Em que idioma o Agile CRM está?

O Agile CRM está nos seguintes idiomas:

Inglês, Francês, Italiano, Português, Russo, Espanhol

P: Que tipo de planos o Agile CRM oferece?

O Agile CRM tem os seguintes planos de preços:

Gratuito, Assinatura

P: O Agile CRM é compatível com disponíveis móveis?

O Agile CRM é compatível com os seguintes dispositivos:

Android, iPhone, iPad

P: O Agile CRM se integra com quais outros aplicativos?

O Agile CRM se integra com os seguintes aplicativos:

Akita, Clearlogin, ClicData, Help Scout, KiSSFLOW, ProjectManager.com, SimplyCast, Tidio, Workato, Zendesk

P: Que nível de suporte o Agile CRM oferece?

O Agile CRM oferece as seguintes opções de suporte:

FAQs, Base de conhecimento, Suporte online, Suporte por telefone, Tutoriais em vídeo