Sobre o MyTime

MyTime is a fully integrated appointment scheduling, point-of-sale and customer engagement platform for multi-location chains and franchises, designed to help businesses grow, schedule, and retain clients.

MyTime has all the tools businesses need under one roof: a comprehensive appointment scheduler, client relationship manager (CRM), email marketing, online advertising and presence management, point-of-sale, and more. MyTime is designed to fit any size of business, from sole-proprietors to national franchises. Users can access MyTime on the web or on the go with iPhone and Android apps.

MyTime’s scheduling and business platform also integrates with the popular Marketplace, where millions of customers search for local businesses, see reviews, descriptions, and pricing, and book in real-time. MyTime is also partnered with Google, Facebook, YP.com, Local.com, and others, helping business become more visible and easier to find for new customers.

Preços a partir de:

169,00 US$/mês

  • Versão gratuita
  • Teste Grátis
  • Assinatura

5 principais alternativas ao MyTime

Principais benefícios do MyTime

  • Find new clients and increase revenue and client loyalty with MyTime's online marketing tools.

  • Save time with MyTime's scheduling, client management, and POS (Point of Sale) software.

  • Improve web presence and SEO. MyTime's partner network puts users on Google, Facebook, Uber, YP.com, Superpages, CitySearch, Local.com, and up to 150 others.

  • Put all client communications such as SMS, emails, and more, in one place with MyTime Communicator, a built-in instant messenger.

  • Keep all the software needed to run the business in one place, from marketing to scheduling to POS, so they all work seamlessly together.

  • Generate clear, easy-to-understand reports, with real-time aggregation of data across all locations.
  • Consumidores típicos

    • Autônomos
    • Pequenas empresas (2-50)
    • Médias empresas (51-500)
    • Grandes empresas (500 ou mais)

    Implantação

    • Baseado na nuvem
    • Instalação local

    Mercados

    Estados Unidos

    Idiomas

    inglês

    Preços a partir de:

    169,00 US$/mês

    • Versão gratuita
    • Teste Grátis
    • Assinatura

    5 principais alternativas ao MyTime

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    Recursos

    Total de recursos do MyTime: 90

    • API
    • Acesso para Celular
    • Agendamento automatizado
    • Agendamento de aulas
    • Agendamento de compromissos
    • Agendamento de eventos
    • Agendamento de grupo
    • Agendamento de recursos
    • Agendamento em tempo real
    • Alertas/notificações
    • Aplicativo móvel para clientes
    • Assinatura eletrônica
    • Automação de pedidos
    • Banco de dados de clientes
    • Banco de dados do cliente
    • Banho e tosa a domicílio
    • Bate-papo ao vivo
    • Campos personalizáveis
    • Catálogo de serviço
    • Classificações/avaliações
    • Cobrança e faturamento
    • Compromissos recorrentes
    • Confirmação/lembretes
    • Contas de clientes
    • Controle de comparecimento
    • Controles/permissões de acesso
    • Cronograma de instalações
    • Dados em tempo real
    • Editor de WYSIWYG
    • Folha de pagamento e comissões
    • Formulários personalizáveis
    • Gestão da folha de pagamento
    • Gestão de aluguel de cabines
    • Gestão de calendários
    • Gestão de clientes
    • Gestão de comissões
    • Gestão de compromissos
    • Gestão de comércio eletrônico
    • Gestão de descontos
    • Gestão de devoluções
    • Gestão de estoques
    • Gestão de funcionários
    • Gestão de impostos de vendas
    • Gestão de lista de espera
    • Gestão de modelos
    • Gestão de preços
    • Gestão de promoções
    • Gestão de recibos
    • Gestão de reservas
    • Gestão de vales-presente
    • Gestão de varejo
    • Gestão do pessoal
    • Imagem de marca personalizável
    • Importação/exportação de dados
    • Integração da contabilidade
    • Integração de redes sociais
    • Leitura de código de barras/tíquetes
    • Lembretes
    • Lembretes por e-mail
    • Marketing por e-mail
    • Mensagens de SMS
    • Modelos de e-mails
    • Modelos personalizáveis
    • Monitoramento
    • PDV para varejo
    • Pagamentos eletrônicos
    • Pagamentos online
    • Painel de atividades
    • Para spas e salões de beleza
    • Perfis de clientes
    • Pesquisa e filtro
    • Pesquisas do cliente
    • Planejamento de pessoal
    • Ponto de vendas (PDV)
    • Processamento de pagamentos
    • Programa de fidelidade
    • Rastreamento de devoluções
    • Rastreamento de estoque
    • Relatórios de vendas
    • Relatórios e análise de dados
    • Relatórios e estatística
    • Relatórios em tempo real
    • Relatórios personalizáveis
    • Renovação automática de pedidos
    • Reservas de quartos
    • Reservas online
    • Sincronização de calendários
    • Sincronização de dados
    • Tela de toque
    • Várias localizações

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    Avaliações

    Classificação geral

    4,7 /5
    (117)
    Relação qualidade/preço
    4,5/5
    Recursos
    4,5/5
    Praticidade
    4,6/5
    Suporte ao cliente
    4,7/5

    Já tem o MyTime?

    Ajude os compradores de software! As avaliações de programas ajudam outras pessoas a tomarem melhores decisões.

    Exibindo 5 avaliações de 117
    Fiona Noelle
    Classificação geral
    • Setor: Instalações e serviços de lazer
    • Porte da empresa: 2-10 funcionários
    • Usado Diariamente durante Mais de dois anos
    • Fonte da avaliação

    Classificação geral

    • Relação qualidade/preço
    • Praticidade
    • Suporte ao cliente
    • Probabilidade de recomendação 10.0 /10

    The Best Salon Software Ever!

    Avaliado em 26/05/2021

    The porting over of our data was quick and seamless and we have 99% of what we need. It made our...

    The porting over of our data was quick and seamless and we have 99% of what we need. It made our lives so much easier.

    Vantagens

    Very user-friendly! We can text clients, send scheduled and automated emails. Collect reviews, etc. Love the simple interface.

    Desvantagens

    Time stamps on notes, tracking of packages more easily and extension of expiration dates

    Alternativas consideradas

    Booker

    Razões para escolher o MyTime

    Unhappy with service and price

    Software anterior

    Booker

    Razões para mudar para o MyTime

    Hands down MyTime is more User-friendly and complete plus the price is a lot better too
    Jeff
    Classificação geral
    • Setor: Varejistas
    • Porte da empresa: 11-50 funcionários
    • Usado Diariamente durante 6 a 12 meses
    • Fonte da avaliação

    Classificação geral

    • Relação qualidade/preço
    • Praticidade
    • Suporte ao cliente
    • Probabilidade de recomendação 6.0 /10

    Meets Our Needs But Pricey

    Avaliado em 10/10/2020

    Overall mostly happy we made the switch, but wish it wasn't so expensive and wish some bugs would...

    Overall mostly happy we made the switch, but wish it wasn't so expensive and wish some bugs would be addressed.

    Vantagens

    It's pretty intuitive, relatively easy to setup, and does the job. I really like the two-way texting features.

    Desvantagens

    I think it is expensive compared to other options and the pricing structure feels very nickel and dime. I think there are certain options that could be included in the base price without charging more. For example, to use online payment collection requires use of the full point-of-sale, which is unnecessary for my business. Also, the basic reminder emails & texts should be editable without having to subscribe to the full marketing suite.

    It's a bit buggy in various workflows, like toggling between locations, the calendar does not refresh correctly.

    I also wish there was more customization available to display various fields during the appointment creation process, rather than having to dive into the Client or the Pet record.

    Alternativas consideradas

    Gingr e DaySmart Pet

    Razões para escolher o MyTime

    Appointment Plus provided very poor customer service and doesn't have some of the features like two-way messaging.

    Software anterior

    DaySmart Appointments

    Razões para mudar para o MyTime

    Gingr seemed more geared towards dog boarding facilities and didn't really align with what we needed. 123Pet doesn't offer the flexibility with settings.
    Anthony
    Classificação geral
    • Setor: Cosmético
    • Porte da empresa: 1 001-5 000 funcionários
    • Usado Diariamente durante Mais de um ano
    • Fonte da avaliação

    Classificação geral

    • Relação qualidade/preço
    • Praticidade
    • Suporte ao cliente
    • Probabilidade de recomendação 10.0 /10

    Ease of Access

    Avaliado em 26/10/2022

    Vantagens

    Ease of use, scheduling, checking clients in and out and the communication function works great

    Desvantagens

    That our payweek starts monday and mytime starts on Sunday

    Helina
    Classificação geral
    • Setor: Saúde, bem-estar e condicionamento físico
    • Porte da empresa: 11-50 funcionários
    • Usado Diariamente durante 1 a 5 meses
    • Fonte da avaliação

    Classificação geral

    • Praticidade
    • Suporte ao cliente
    • Probabilidade de recomendação 1.0 /10

    Shady business practices, unknowledgeable staff, glitchy system

    Avaliado em 11/12/2018

    The sales rep was extremely pushy when convincing me to subscribe to MyTime and was so confident...

    The sales rep was extremely pushy when convincing me to subscribe to MyTime and was so confident that it would suit my needs after describing in precise detail what I needed. They should have never taken me as a client because it doesn't function well at all for what we need. I would be fine with the workarounds that were suggested to me if they worked, but they don't. Services that should be available becasue I have it set up perfectly will just randomly disappear. My clients see our marketing dollars at work and call wanting to sign up, but say that it looks like the appointments are booked up. The sales rep convinced me to sign up during my high season, promising that I wouldn't get charged until I actually started using the system. And promised that if I decided it wasn't a good solution for me, he'd have "no problem" getting me out of the contract. I started getting charged for MyTime LONG before I was ready to even begin setting it up. And I reached out to that sales rep for help, and he was no longer with the company. Not only did the MyTime staff not hold up the promises of their sales rep they employed, but they also agreed that I made a terrible mistake by believing him. The customer service is terrible and the system is glitchy. They don't care that they've cost my business thousands of dollars..... just awful.

    Vantagens

    I like the look and user friendliness of the widget on our website.

    Desvantagens

    The system is glitchy. Doesn't have the functionality promised by sales rep. It's complicated.

    Resposta do MyTime

    We apologize for the experiences that you've had with our software. We take customer feedback seriously and are always striving to improve.

    We hope that providing 17 locations to you for the price of one and crediting 2 months of your subscription to help you through your slow season is a show of goodwill.

    We have thousands of locations successfully using MyTime and will offer you continued support to hope to count you in that group.

    Danish
    Classificação geral
    • Setor: Serviços e tecnologia da informação
    • Porte da empresa: 2-10 funcionários
    • Usado Semanal durante 6 a 12 meses
    • Fonte da avaliação

    Classificação geral

    • Relação qualidade/preço
    • Praticidade
    • Suporte ao cliente
    • Probabilidade de recomendação 9.0 /10

    Convenient and Time saving Software

    Avaliado em 07/09/2022

    Overall MyTime is a great product. Costumer service great. I recommend other to use this application...

    Overall MyTime is a great product. Costumer service great. I recommend other to use this application.

    Vantagens

    I like it so much. MyTime save my time. Convenient app. Ease to use.

    Desvantagens

    Sometimes I notice glitches in the system

    Exibindo 5 avaliações de 117 Leia todas as avaliações

    Perguntas frequentes sobre o MyTime

    Abaixo estão algumas perguntas frequentes sobre o MyTime.

    O MyTime oferece os seguintes planos de pagamento:

    • A partir de: 169,00 US$/mês
    • Modelo de preços: Assinatura
    • Avaliação gratuita: Disponível

    Scheduling: $74/month (billed annually) or $134/month (billed monthly). Growth: $114/month (billed annually) or $199/month (billed monthly). Premium: $149/month (billed annually) or $249/month (billed monthly). All pricing is per-location.

    Os clientes habituais do MyTime são:

    2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000

    O MyTime está nos seguintes idiomas:

    inglês

    O MyTime é compatível com os seguintes dispositivos:

    Android (celular), iPhone (celular), iPad (tablet)

    O MyTime se integra com os seguintes aplicativos:

    Google Calendar, Google Maps, Instagram, Meta for Business, Microsoft Outlook, Quickbooks Online

    O MyTime oferece as seguintes opções de suporte:

    Email/Help Desk, FAQs/Fórum, Base de conhecimento, Suporte por telefone, Assistência 24/7, Bate-papo

    Categorias relacionadas

    Veja todas as categorias de software encontradas para MyTime.