MyTime

Appointment scheduling, POS & customer engagement platform

4,7 /5 (109 avaliações) Escreva uma avaliação!

Resumo do MyTime

O que é o MyTime?

MyTime is a fully integrated appointment scheduling, point-of-sale and customer engagement platform for multi-location chains and franchises, designed to help businesses grow, schedule, and retain clients.

MyTime has all the tools businesses need under one roof: a comprehensive appointment scheduler, client relationship manager (CRM), email marketing, online advertising and presence management, point-of-sale, and more. MyTime is designed to fit any size of business, from sole-proprietors to national franchises. Users can access MyTime on the web or on the go with iPhone and Android apps.

MyTime’s scheduling and business platform also integrates with the popular Marketplace, where millions of customers search for local businesses, see reviews, descriptions, and pricing, and book in real-time. MyTime is also partnered with Google, Facebook, YP.com, Local.com, and others, helping business become more visible and easier to find for new customers.

Resumo do MyTime

Preços

A partir de
US$ 74,00/mês

Opções de preços

Teste Grátis
Assinatura
Relação qualidade/preço

Scheduling: $74/month (billed annually) or $134/month (billed monthly).
Growth: $114/month (billed annually) or $199/month (billed monthly).
Premium: $149/month (billed annually) or $249/month (billed monthly).
All pricing is per-location.


Recursos do MyTime

Dispositivos
Porte da empresa
P M G
Mercados
Estados Unidos
Idiomas
Inglês

Mídias

MyTime’s Client Manager is a CRM system that stores all customers’ records in one place
MyTime is an appointment manager, online marketing tool, and communication hub rolled into one
Reputation Manager is a powerful tool that helps increase SEO and web presence, helping more customers find the business online
Various standard reports are built into MyTime and can be used out of the box
MyTime Communicator is an instant-messenger for clients, and comes free with Scheduler
MyTime Marketing combines email and SMS marketing, listing management, marketing automation, and reputation management
MyTime lets users manage the whole business on the web and on Android and iPhone apps.
MyTime’s simple layout gives users full control over schedules, availability, and prices
Use the MyTime booking site or mobile apps to search for businesses, with a MyTime Marketplace listing that helps increase visibility to potential clients
MyTime point-of-sales processes payments for appointments and products
MyTime - Vídeo Captura de tela do MyTime: MyTime’s Client Manager is a CRM system that stores all customers’ records in one place Captura de tela do MyTime: MyTime is an appointment manager, online marketing tool, and communication hub rolled into one Captura de tela do MyTime: Reputation Manager is a powerful tool that helps increase SEO and web presence, helping more customers find the business online Captura de tela do MyTime: Various standard reports are built into MyTime and can be used out of the box Captura de tela do MyTime: MyTime Communicator is an instant-messenger for clients, and comes free with Scheduler Captura de tela do MyTime: MyTime Marketing combines email and SMS marketing, listing management, marketing automation, and reputation management Captura de tela do MyTime: MyTime lets users manage the whole business on the web and on Android and iPhone apps. Captura de tela do MyTime: MyTime’s simple layout gives users full control over schedules, availability, and prices Captura de tela do MyTime: Use the MyTime booking site or mobile apps to search for businesses, with a MyTime Marketplace listing that helps increase visibility to potential clients Captura de tela do MyTime: MyTime point-of-sales processes payments for appointments and products

MyTime - Avaliações

MyTime - Avaliações

Classificação geral
4,7
/
5
Excelente
87

Muito bom
20

Regular
0

Ruim
0

Péssimo
2

Relação qualidade/preço
4,6
Recursos
4,5
Praticidade
4,7
Suporte ao cliente
4,8
98% dos usuários recomendam este app
Jaret L.

Love this company!

I've been with MyTime for about a month now and have been thoroughly impressed with this company. Their customer service is phenomenal! They have a quick link to send feedback on the app/software that makes it easy to either report an issue or suggest a feature. I've submitted several ideas and had a couple of glitches and have been pleasantly surprised to either receive a response by email or even a telephone call! MyTime has literally called me four or five times to discuss either my ideas or understand a small issue I'm experiencing. Who does that anymore?! I love it! I have direct phone numbers and email address to real people who answer the phone. Awesome.

I could go on forever about the customer service but I actually love the software and app as well!

App: We have tried several different scheduling software options only to find that none of them could form to what we need for our home based business or they didn't have a mobile app to use on the go. We own an on the go business with no store front so 100% of our customer interaction is in their homes or through technology. With the app we can schedule appointments and input client information, call and message clients and check out analytic info.

The software adds that much more to the software possibility. You can customize automatic, and professional looking emails/text messages to be sent as reminders or thank yous. You can ask for reviews automatically. You can check on the customers profile to see what type of communication they've received through the app. You can also schedule employees and easily manage their time.

I don't know a lot about how this works, but each time you schedule on MyTime it helps with SEO. They do stuff to help you show up better in the search engine...I don't know all the details but it sounded really good for small business trying to get their names out there :)

There's plenty more that can be said, but just experience it for yourself. You wont be disappointed!


Traduzir com Google
Jeff C.

Meets Our Needs But Pricey

Overall mostly happy we made the switch, but wish it wasn't so expensive and wish some bugs would be addressed.


Traduzir com Google
Helina B.

Shady business practices, unknowledgeable staff, glitchy system

The sales rep was extremely pushy when convincing me to subscribe to MyTime and was so confident that it would suit my needs after describing in precise detail what I needed. They should have never taken me as a client because it doesn't function well at all for what we need. I would be fine with the workarounds that were suggested to me if they worked, but they don't. Services that should be available becasue I have it set up perfectly will just randomly disappear. My clients see our marketing dollars at work and call wanting to sign up, but say that it looks like the appointments are booked up. The sales rep convinced me to sign up during my high season, promising that I wouldn't get charged until I actually started using the system. And promised that if I decided it wasn't a good solution for me, he'd have "no problem" getting me out of the contract. I started getting charged for MyTime LONG before I was ready to even begin setting it up. And I reached out to that sales rep for help, and he was no longer with the company. Not only did the MyTime staff not hold up the promises of their sales rep they employed, but they also agreed that I made a terrible mistake by believing him. The customer service is terrible and the system is glitchy. They don't care that they've cost my business thousands of dollars..... just awful.


Traduzir com Google
Brittany G.

Excellent software - takes time to navigate through

scheduling is a lot more detailed and convenient


Traduzir com Google
Peter W.

One of the best time management applications out there


Traduzir com Google
Jaret L.
Setor: Contabilidade
Traduzido para o Português
Traduzido para o Português

Love this company!

Avaliado em 20/11/2015
Fonte da avaliação: GetApp

I've been with MyTime for about a month now and have been thoroughly impressed with this company. Their customer service is phenomenal! They have a quick link to send feedback on the app/software that makes it easy to either report an issue or suggest a feature. I've submitted several ideas and had a couple of glitches and have been pleasantly surprised to either receive a response by email or even a telephone call! MyTime has literally called me four or five times to discuss either my ideas or understand a small issue I'm experiencing. Who does that anymore?! I love it! I have direct phone numbers and email address to real people who answer the phone. Awesome.

I could go on forever about the customer service but I actually love the software and app as well!

App: We have tried several different scheduling software options only to find that none of them could form to what we need for our home based business or they didn't have a mobile app to use on the go. We own an on the go business with no store front so 100% of our customer interaction is in their homes or through technology. With the app we can schedule appointments and input client information, call and message clients and check out analytic info.

The software adds that much more to the software possibility. You can customize automatic, and professional looking emails/text messages to be sent as reminders or thank yous. You can ask for reviews automatically. You can check on the customers profile to see what type of communication they've received through the app. You can also schedule employees and easily manage their time.

I don't know a lot about how this works, but each time you schedule on MyTime it helps with SEO. They do stuff to help you show up better in the search engine...I don't know all the details but it sounded really good for small business trying to get their names out there :)

There's plenty more that can be said, but just experience it for yourself. You wont be disappointed!

Vantagens

User friendly. App runs pretty quickly for scheduling. Reschedule button, quick call and mapping at the touch of a button. Message customers from app. Exceptional customer service.

Desvantagens

I would love a widget to see my calendar at a glance (they said they are in the process of creating this) and It would be awesome to color coordinate appointments by type and color coordinate blocked out time.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Jeff C.
Setor: Varejistas
Porte da empresa: 11-50 funcionários
Traduzido para o Português
Traduzido para o Português

Meets Our Needs But Pricey

Usado Diariamente durante 6 a 12 meses
Avaliado em 10/10/2020
Fonte da avaliação: Capterra

Overall mostly happy we made the switch, but wish it wasn't so expensive and wish some bugs would be addressed.

Vantagens

It's pretty intuitive, relatively easy to setup, and does the job. I really like the two-way texting features.

Desvantagens

I think it is expensive compared to other options and the pricing structure feels very nickel and dime. I think there are certain options that could be included in the base price without charging more. For example, to use online payment collection requires use of the full point-of-sale, which is unnecessary for my business. Also, the basic reminder emails & texts should be editable without having to subscribe to the full marketing suite.

It's a bit buggy in various workflows, like toggling between locations, the calendar does not refresh correctly.

I also wish there was more customization available to display various fields during the appointment creation process, rather than having to dive into the Client or the Pet record.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 6.0/10

Helina B.
Setor: Saúde, bem-estar e condicionamento físico
Porte da empresa: 11-50 funcionários
Traduzido para o Português
Traduzido para o Português

Shady business practices, unknowledgeable staff, glitchy system

Usado Diariamente durante 1 a 5 meses
Avaliado em 11/12/2018
Fonte da avaliação: Capterra

The sales rep was extremely pushy when convincing me to subscribe to MyTime and was so confident that it would suit my needs after describing in precise detail what I needed. They should have never taken me as a client because it doesn't function well at all for what we need. I would be fine with the workarounds that were suggested to me if they worked, but they don't. Services that should be available becasue I have it set up perfectly will just randomly disappear. My clients see our marketing dollars at work and call wanting to sign up, but say that it looks like the appointments are booked up. The sales rep convinced me to sign up during my high season, promising that I wouldn't get charged until I actually started using the system. And promised that if I decided it wasn't a good solution for me, he'd have "no problem" getting me out of the contract. I started getting charged for MyTime LONG before I was ready to even begin setting it up. And I reached out to that sales rep for help, and he was no longer with the company. Not only did the MyTime staff not hold up the promises of their sales rep they employed, but they also agreed that I made a terrible mistake by believing him. The customer service is terrible and the system is glitchy. They don't care that they've cost my business thousands of dollars..... just awful.

Vantagens

I like the look and user friendliness of the widget on our website.

Desvantagens

The system is glitchy. Doesn't have the functionality promised by sales rep. It's complicated.

Traduzido para o Português

Resposta do MyTime

We apologize for the experiences that you've had with our software. We take customer feedback seriously and are always striving to improve.

We hope that providing 17 locations to you for the price of one and crediting 2 months of your subscription to help you through your slow season is a show of goodwill.

We have thousands of locations successfully using MyTime and will offer you continued support to hope to count you in that group.

Detalhamento da qualificação

Praticidade
Suporte ao cliente

Probabilidade de recomendação: 1.0/10

Brittany G.
Setor: Cosmético
Porte da empresa: 10.000+ funcionários
Traduzido para o Português
Traduzido para o Português

Excellent software - takes time to navigate through

Usado Diariamente durante 1 a 5 meses
Avaliado em 14/09/2020
Fonte da avaliação: Capterra

scheduling is a lot more detailed and convenient

Vantagens

Like the ability to change apps and make detailed notes about clients

Desvantagens

took awhile to understand and maneuver about, but once I played around with the system, I became comfortable with everything

Detalhamento da qualificação

Praticidade
Suporte ao cliente

Probabilidade de recomendação: 9.0/10

Peter W.
Setor: Educação superior
Porte da empresa: 501-1.000 funcionários
Traduzido para o Português
Traduzido para o Português

One of the best time management applications out there

Usado Diariamente durante Mais de dois anos
Avaliado em 30/11/2018
Fonte da avaliação: GetApp

Vantagens

I've been using My Time for as long as I can remember to manage everything from work to personal life.
Its very easy to use, both as a newbie and an experienced user.
Brilliant price point, compared to other applications that offer similar features this is a steal!
My Time also integrates very well with other applications, such as Google and Facebook, allowing me to sync contacts across services.
Both the desktop and mobile applications work very well, offering basically the same user-experience across various devices.

Desvantagens

Over time some of the free features of My Time have been moved to only be available to premium users.
The frequency in which they release bug fixes is pretty terrible, there are some bugs that were reported some time ago that still haven't been fixed!

Detalhamento da qualificação

Relação qualidade/preço
Praticidade

Probabilidade de recomendação: 8.0/10

Recomendação do usuário
8,9/10
Baseado em 109 usuários
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Preço do MyTime

Preço do MyTime

A partir de
US$ 74,00/mês
Teste Grátis
Assinatura
Relação qualidade/preço

Scheduling: $74/month (billed annually) or $134/month (billed monthly).
Growth: $114/month (billed annually) or $199/month (billed monthly).
Premium: $149/month (billed annually) or $249/month (billed monthly).
All pricing is per-location.

Scheduling: $74/month (billed annually) or $134/month (billed monthly).
Growth: $114/month (billed annually) or $199/month (billed monthly).
Premium: $149/month (billed annually) or $249/month (billed monthly).
All pricing is per-location.

Relação qualidade/preço
4,6/5
Baseado em 109 usuários
Compare as alternativas por relação qualidade/preço
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Recursos do MyTime

Recursos do MyTime

API
Acompanhamento de atividades
Banco de dados do cliente
Campos personalizados
Criação de relatórios personalizável
Dados em tempo real
Gerenciamento de contatos
Gestão de calendários
Imagem de marca personalizável
Importação/exportação de dados
Integração de e-mail
Integração de redes sociais
Integração de terceiros
Lembretes
Modelos personalizáveis
Notificações automáticas
Pagamentos eletrônicos
Painel de atividades
Questionários e feedback
Relatórios e estatística
Recursos
4,5/5
Baseado em 109 usuários
Compare as alternativas por avaliações dos recursos
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Categorias

Mais informações sobre MyTime

Mais informações sobre MyTime

Principais recursos do MyTime

  • Automated emails & text messages
  • Client management
  • Custom reports
  • Customizable email templates
  • Customizable intake forms & waivers
  • Email & SMS appointment reminders
  • Facebook integration
  • Full client history including notes & photos
  • Instant messaging with MyTime Communicator
  • Inventory manager
  • Online scheduling & appointment booking
  • Payroll & commission calculations
  • Payroll tracking
  • Point of sale (POS)
  • Promotions, coupons & flash sales management
  • Reports on revenue, clients, & more
  • SMS appointment confirmations
  • Sales tracking
  • Staff access controls
  • Targeted email campaigns

Vantagens

  • Find new clients and increase revenue and client loyalty with MyTime's online marketing tools.

  • Save time with MyTime's scheduling, client management, and POS (Point of Sale) software.

  • Improve web presence and SEO. MyTime's partner network puts users on Google, Facebook, Uber, YP.com, Superpages, CitySearch, Local.com, and up to 150 others.

  • Put all client communications such as SMS, emails, and more, in one place with MyTime Communicator, a built-in instant messenger.

  • Keep all the software needed to run the business in one place, from marketing to scheduling to POS, so they all work seamlessly together.

  • Generate clear, easy-to-understand reports, with real-time aggregation of data across all locations.

  • Perguntas frequentes sobre o MyTime

    Perguntas frequentes sobre o MyTime

    Abaixo estão algumas perguntas frequentes sobre o MyTime.

    P: Que tipo de planos o MyTime oferece?

    O MyTime oferece os seguintes planos de pagamento:

    A partir de: US$ 74,00/mês

    Modelo de preços: Assinatura

    Teste Grátis: Não disponível

    Scheduling: $74/month (billed annually) or $134/month (billed monthly). Growth: $114/month (billed annually) or $199/month (billed monthly). Premium: $149/month (billed annually) or $249/month (billed monthly). All pricing is per-location.

    P: Quais são os principais recursos do MyTime?

    O MyTime oferece os seguintes recursos:

    • Automated emails & text messages
    • Client management
    • Custom reports
    • Customizable email templates
    • Customizable intake forms & waivers
    • Email & SMS appointment reminders
    • Facebook integration
    • Full client history including notes & photos
    • Instant messaging with MyTime Communicator
    • Inventory manager
    • Online scheduling & appointment booking
    • Payroll & commission calculations
    • Payroll tracking
    • Point of sale (POS)
    • Promotions, coupons & flash sales management
    • Reports on revenue, clients, & more
    • SMS appointment confirmations
    • Sales tracking
    • Staff access controls
    • Targeted email campaigns

    P: Quem costuma usar o MyTime?

    Os clientes habituais do MyTime são:

    Pequenas empresas, Grandes empresas, Empresas de médio porte

    P: Em que idioma o MyTime está?

    O MyTime está nos seguintes idiomas:

    Inglês

    P: Que tipo de planos o MyTime oferece?

    O MyTime tem os seguintes planos de preços:

    Assinatura

    P: O MyTime é compatível com disponíveis móveis?

    O MyTime é compatível com os seguintes dispositivos:

    Android, iPhone, iPad

    P: O MyTime se integra com quais outros aplicativos?

    O MyTime se integra com os seguintes aplicativos:

    Facebook, Google Calendar, Google Maps, Instagram, Microsoft Outlook, QuickBooks Online, QuickBooks Online Advanced

    P: Que nível de suporte o MyTime oferece?

    O MyTime oferece as seguintes opções de suporte:

    Suporte online, Suporte por telefone, Base de conhecimento, FAQs