Sobre o MyTime

MyTime is a fully integrated appointment scheduling, point-of-sale and customer engagement platform for multi-location chains and franchises, designed to help businesses grow, schedule, and retain clients.

MyTime has all the tools businesses need under one roof: a comprehensive appointment scheduler, client relationship manager (CRM), email marketing, online advertising and presence management, point-of-sale, and more. MyTime is designed to fit any size of business, from sole-proprietors to national franchises. Users can access MyTime on the web or on the go with iPhone and Android apps.

MyTime’s scheduling and business platform also integrates with the popular Marketplace, where millions of customers search for local businesses, see reviews, descriptions, and pricing, and book in real-time. MyTime is also partnered with Google, Facebook, YP.com, Local.com, and others, helping business become more visible and easier to find for new customers.

Principais benefícios do MyTime

  • Find new clients and increase revenue and client loyalty with MyTime's online marketing tools.

  • Save time with MyTime's scheduling, client management, and POS (Point of Sale) software.

  • Improve web presence and SEO. MyTime's partner network puts users on Google, Facebook, Uber, YP.com, Superpages, CitySearch, Local.com, and up to 150 others.

  • Put all client communications such as SMS, emails, and more, in one place with MyTime Communicator, a built-in instant messenger.

  • Keep all the software needed to run the business in one place, from marketing to scheduling to POS, so they all work seamlessly together.

  • Generate clear, easy-to-understand reports, with real-time aggregation of data across all locations.

  • Dispositivos

    Porte da empresa

    P M G

    Mercados

    Estados Unidos

    Idiomas

    inglês

    Imagens

    MyTime’s Client Manager is a CRM system that stores all customers’ records in one place
    MyTime is an appointment manager, online marketing tool, and communication hub rolled into one
    Reputation Manager is a powerful tool that helps increase SEO and web presence, helping more customers find the business online
    Various standard reports are built into MyTime and can be used out of the box
    MyTime Communicator is an instant-messenger for clients, and comes free with Scheduler
    MyTime Marketing combines email and SMS marketing, listing management, marketing automation, and reputation management
    MyTime lets users manage the whole business on the web and on Android and iPhone apps.
    MyTime’s simple layout gives users full control over schedules, availability, and prices
    Use the MyTime booking site or mobile apps to search for businesses, with a MyTime Marketplace listing that helps increase visibility to potential clients
    MyTime point-of-sales processes payments for appointments and products
    Set working hours and availability as needed, on the web or mobile apps
    Ver mais 12
    MyTime - Vídeo
    Captura de tela do MyTime: MyTime’s Client Manager is a CRM system that stores all customers’ records in one place Captura de tela do MyTime: MyTime is an appointment manager, online marketing tool, and communication hub rolled into one Captura de tela do MyTime: Reputation Manager is a powerful tool that helps increase SEO and web presence, helping more customers find the business online Captura de tela do MyTime: Various standard reports are built into MyTime and can be used out of the box Captura de tela do MyTime: MyTime Communicator is an instant-messenger for clients, and comes free with Scheduler Captura de tela do MyTime: MyTime Marketing combines email and SMS marketing, listing management, marketing automation, and reputation management Captura de tela do MyTime: MyTime lets users manage the whole business on the web and on Android and iPhone apps. Captura de tela do MyTime: MyTime’s simple layout gives users full control over schedules, availability, and prices Captura de tela do MyTime: Use the MyTime booking site or mobile apps to search for businesses, with a MyTime Marketplace listing that helps increase visibility to potential clients Captura de tela do MyTime: MyTime point-of-sales processes payments for appointments and products Captura de tela do MyTime: Set working hours and availability as needed, on the web or mobile apps

    Recursos

    Total de recursos do MyTime: 107

    • API
    • Acesso para Celular
    • Agendamento automatizado
    • Agendamento de aulas
    • Agendamento de compromissos
    • Agendamento de eventos
    • Agendamento de grupo
    • Agendamento de recursos
    • Agendamento em tempo real
    • Alertas/notificações
    • Alertas/transferência
    • Análise de dados visual
    • Aplicativo móvel para clientes
    • Assinatura eletrônica
    • Automação de pedidos
    • Banco de dados de clientes
    • Banco de dados de funcionários
    • Banco de dados do cliente
    • Banho e tosa a domicílio
    • Bate-papo ao vivo
    • Bate-papo/Mensagens instantâneas
    • Campos personalizáveis
    • Catálogo de serviço
    • Classificações/avaliações
    • Cobrança e faturamento
    • Compromissos recorrentes
    • Confirmação/lembretes
    • Contas de clientes
    • Controle de comparecimento
    • Controles/permissões de acesso
    • Convites e lembretes por e-mail
    • Cronograma de instalações
    • Cálculo de comissões
    • Cálculo de horas extras
    • Dados em tempo real
    • Editor de WYSIWYG
    • Folha de pagamento e comissões
    • Formulários personalizáveis
    • Gerenciamento de SEO
    • Gerenciamento de registros
    • Gerenciamento de usuários
    • Gestão da folha de pagamento
    • Gestão de aluguel de cabines
    • Gestão de calendários
    • Gestão de clientes
    • Gestão de comissões
    • Gestão de compromissos
    • Gestão de comércio eletrônico
    • Gestão de descontos
    • Gestão de devoluções
    • Gestão de estoques
    • Gestão de funcionários
    • Gestão de impostos de vendas
    • Gestão de instrutores
    • Gestão de lista de espera
    • Gestão de modelos
    • Gestão de preços
    • Gestão de promoções
    • Gestão de recibos
    • Gestão de recursos
    • Gestão de reservas
    • Gestão de vales-presente
    • Gestão de varejo
    • Gestão do pessoal
    • Imagem de marca personalizável
    • Importação/exportação de dados
    • Integração da contabilidade
    • Integração de redes sociais
    • Leitura de código de barras/tíquetes
    • Lembretes
    • Logon único
    • Marcação
    • Marketing por e-mail
    • Mensagens de SMS
    • Modelos de e-mails
    • Modelos personalizáveis
    • Monitoramento
    • PDV para varejo
    • Pagamentos eletrônicos
    • Pagamentos online
    • Painel de atividades
    • Para spas e salões de beleza
    • Perfis de clientes
    • Permissões por função
    • Pesquisa e filtro
    • Pesquisas do cliente
    • Planejamento de pessoal
    • Ponto de vendas (PDV)
    • Processamento de pagamentos
    • Processamento de pagamentos ACH
    • Programa de fidelidade
    • Rastreamento de devoluções
    • Rastreamento de estoque
    • Rastreamento de vagas e licenças
    • Registro de auditoria
    • Relatórios de vendas
    • Relatórios e análise de dados
    • Relatórios e estatística
    • Relatórios em tempo real
    • Relatórios personalizáveis
    • Renovação automática de pedidos
    • Reservas de quartos
    • Reservas online
    • Sincronização de calendários
    • Sincronização de dados
    • Tela de toque
    • Várias localizações

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    Avaliações

    Classificação geral

    4,7 /5
    (109)
    Relação qualidade/preço
    4,6/5
    Recursos
    4,5/5
    Praticidade
    4,7/5
    Suporte ao cliente
    4,8/5

    Já tem o MyTime?

    Ajude os compradores de software! As avaliações de programas ajudam outras pessoas a tomarem melhores decisões.

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    Exibindo 5 avaliações de 109
    Jaret L.
    Classificação geral
    • Setor: Contabilidade
    • Fonte da avaliação

    Classificação geral

    • Relação qualidade/preço
    • Praticidade
    • Suporte ao cliente

    Love this company!

    Avaliado em 20/11/2015

    I've been with MyTime for about a month now and have been thoroughly impressed with this company. ...

    I've been with MyTime for about a month now and have been thoroughly impressed with this company. Their customer service is phenomenal! They have a quick link to send feedback on the app/software that makes it easy to either report an issue or suggest a feature. I've submitted several ideas and had a couple of glitches and have been pleasantly surprised to either receive a response by email or even a telephone call! MyTime has literally called me four or five times to discuss either my ideas or understand a small issue I'm experiencing. Who does that anymore?! I love it! I have direct phone numbers and email address to real people who answer the phone. Awesome.

    I could go on forever about the customer service but I actually love the software and app as well!

    App: We have tried several different scheduling software options only to find that none of them could form to what we need for our home based business or they didn't have a mobile app to use on the go. We own an on the go business with no store front so 100% of our customer interaction is in their homes or through technology. With the app we can schedule appointments and input client information, call and message clients and check out analytic info.

    The software adds that much more to the software possibility. You can customize automatic, and professional looking emails/text messages to be sent as reminders or thank yous. You can ask for reviews automatically. You can check on the customers profile to see what type of communication they've received through the app. You can also schedule employees and easily manage their time.

    I don't know a lot about how this works, but each time you schedule on MyTime it helps with SEO. They do stuff to help you show up better in the search engine...I don't know all the details but it sounded really good for small business trying to get their names out there :)

    There's plenty more that can be said, but just experience it for yourself. You wont be disappointed!

    Vantagens

    User friendly. App runs pretty quickly for scheduling. Reschedule button, quick call and mapping at the touch of a button. Message customers from app. Exceptional customer service.

    Desvantagens

    I would love a widget to see my calendar at a glance (they said they are in the process of creating this) and It would be awesome to color coordinate appointments by type and color coordinate blocked out time.

    Peter W.
    Classificação geral
    • Setor: Educação superior
    • Porte da empresa: 501-1.000 funcionários
    • Usado Diariamente durante Mais de dois anos
    • Fonte da avaliação

    Classificação geral

    • Relação qualidade/preço
    • Praticidade
    • Probabilidade de recomendação 8.0 /10

    One of the best time management applications out there

    Avaliado em 30/11/2018

    Vantagens

    I've been using My Time for as long as I can remember to manage everything from work to personal life.
    Its very easy to use, both as a newbie and an experienced user.
    Brilliant price point, compared to other applications that offer similar features this is a steal!
    My Time also integrates very well with other applications, such as Google and Facebook, allowing me to sync contacts across services.
    Both the desktop and mobile applications work very well, offering basically the same user-experience across various devices.

    Desvantagens

    Over time some of the free features of My Time have been moved to only be available to premium users.
    The frequency in which they release bug fixes is pretty terrible, there are some bugs that were reported some time ago that still haven't been fixed!

    Helina B.
    Classificação geral
    • Setor: Saúde, bem-estar e condicionamento físico
    • Porte da empresa: 11-50 funcionários
    • Usado Diariamente durante 1 a 5 meses
    • Fonte da avaliação

    Classificação geral

    • Praticidade
    • Suporte ao cliente
    • Probabilidade de recomendação 1.0 /10

    Shady business practices, unknowledgeable staff, glitchy system

    Avaliado em 11/12/2018

    The sales rep was extremely pushy when convincing me to subscribe to MyTime and was so confident...

    The sales rep was extremely pushy when convincing me to subscribe to MyTime and was so confident that it would suit my needs after describing in precise detail what I needed. They should have never taken me as a client because it doesn't function well at all for what we need. I would be fine with the workarounds that were suggested to me if they worked, but they don't. Services that should be available becasue I have it set up perfectly will just randomly disappear. My clients see our marketing dollars at work and call wanting to sign up, but say that it looks like the appointments are booked up. The sales rep convinced me to sign up during my high season, promising that I wouldn't get charged until I actually started using the system. And promised that if I decided it wasn't a good solution for me, he'd have "no problem" getting me out of the contract. I started getting charged for MyTime LONG before I was ready to even begin setting it up. And I reached out to that sales rep for help, and he was no longer with the company. Not only did the MyTime staff not hold up the promises of their sales rep they employed, but they also agreed that I made a terrible mistake by believing him. The customer service is terrible and the system is glitchy. They don't care that they've cost my business thousands of dollars..... just awful.

    Vantagens

    I like the look and user friendliness of the widget on our website.

    Desvantagens

    The system is glitchy. Doesn't have the functionality promised by sales rep. It's complicated.

    Resposta do MyTime

    We apologize for the experiences that you've had with our software. We take customer feedback seriously and are always striving to improve.

    We hope that providing 17 locations to you for the price of one and crediting 2 months of your subscription to help you through your slow season is a show of goodwill.

    We have thousands of locations successfully using MyTime and will offer you continued support to hope to count you in that group.

    Jovan M.
    Classificação geral
    • Usado Diariamente durante Mais de dois anos
    • Fonte da avaliação

    Classificação geral

    • Relação qualidade/preço
    • Praticidade
    • Suporte ao cliente
    • Probabilidade de recomendação 10.0 /10

    I can't say enough good things about my time. They are so present in ready to offer Solutions&...

    Avaliado em 02/04/2018

    I truly believe that my time is on my side they want to see me when and want my business to thrive....

    I truly believe that my time is on my side they want to see me when and want my business to thrive. I love how the CEO will chime in to get clarity from me firsthand. #priceless

    Vantagens

    Everything that I could think of to be helpful for me and my business, my time is already thought of. And if they have not and I made the suggestion nine times out of 10 is implemented within that week.

    Desvantagens

    As their business evolves some things that were free in the beginning now cost money. For example it used to be free to call in for support but because I don't have the package that includes phone support I have to email / chat for support. Which is not a major issue but I did like in the past that I could just call

    Fiona noelle H.
    Classificação geral
    • Usado Diariamente durante 6 a 12 meses
    • Fonte da avaliação

    Classificação geral

    • Relação qualidade/preço
    • Praticidade
    • Suporte ao cliente
    • Probabilidade de recomendação 10.0 /10

    Happy to have made the switch

    Avaliado em 05/04/2018

    Vantagens

    First learned about MyTime in 2013 when I was first starting my business in LA and so were they. They helped us in promoting our off-peak times which kept us pretty booked during those slow hours. We parted for a while as our booking software then was not compatible with them and we were getting double booked which was a great problem until clients start complaining about it :P

    Once they had scheduler in place, we went back and was very happy that most of our data was properly ported. MyTime overall is very user-friendly and you could actually figure out most functions on your own. I love the communicator feature and the automated reminders. the rest of the team are very helpful and that makes the whole experience 100x better.

    Desvantagens

    Notes do not save separately so when you have several notes about a client, you would end up with one long note. Not a biggie - but would be nice to see this improved.

    Exibindo 5 avaliações de 109 Leia todas as avaliações

    Perguntas frequentes sobre o MyTime

    Abaixo estão algumas perguntas frequentes sobre o MyTime.

    O MyTime oferece os seguintes planos de pagamento:

    • A partir de: US$ 74,00/mês
    • Modelo de preços: Assinatura
    • Teste Grátis: Disponível

    Scheduling: $74/month (billed annually) or $134/month (billed monthly). Growth: $114/month (billed annually) or $199/month (billed monthly). Premium: $149/month (billed annually) or $249/month (billed monthly). All pricing is per-location.

    Não temos informações sobre os recursos do MyTime.

    Os clientes habituais do MyTime são:

    2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001+

    O MyTime está nos seguintes idiomas:

    inglês

    O MyTime é compatível com os seguintes dispositivos:

    Android (celular), iPhone (celular), iPad (tablet)

    O MyTime se integra com os seguintes aplicativos:

    Facebook, Google Calendar, Google Maps, Instagram, Microsoft Outlook, Quickbooks Online

    O MyTime oferece as seguintes opções de suporte:

    Email/Help Desk, FAQs/Fórum, Base de conhecimento, Suporte por telefone, 24 horas por dia (representante ao vivo), Bate-papo

    Categorias relacionadas

    Veja todas as categorias de software encontradas para MyTime.