Culture Amp

As we've been going through rapid growth, we've been sourcing and implementing a variety of new technologies. Unsurprisingly, very few meet the expectations post-launch as are described during the sales-process. Culture Amp is the smile-inspiring exception. Their product is user-friendly to a point of constant surprise. And when you do find a rare bug or glitch, they are eager (and FAST!) to address the issue. Their support team is not only knowledgeable about the product but also about culture and performance as a whole. They are true thought partners - and that is nearly invaluable. They truly want to have a positive impact on the companies that use their products, and it shows every day.

And the actual product is truly amazing. The ease of use for employees is exceptional - allowing them to take surveys, give feedback, and conduct reviews in a way that feels simple and drives the right level of feedback. And the tool then consolidates that feedback into VERY user-friendly analytics that can actually help my organization drive meaningful change for the future. Just a few years ago I remember dreaming about a world where I could easily map metrics around performance and engagement, forecasting attrition, impacting culture - that time is here and it's supported by Culture Amp.

The performance platform is new, so there is some work to be done to integrate that with the main platform. No major concerns, just a general knowledge that work is still being done in this area.

At first I questioned why my company had yet another platform to learn. But now, seeing all the features and different ways Culture Amp supports employees and the company, I really appreciate the breadth and depth, and relative ease of use for employee interface objectives.

Every once in a while, I experience tremendous problems logging in - usually login is automatic, until it isn't. I've learned to go away for awhile then try again later. I suppose this could be when the system is down for maintenance, but the timing suggests maybe not. Notifications about system maintenance would be nice.

The software platform is robust. It has a lot of helpful features.

Setting up the engagement survey can be painful, especially with awful product support. Most guides are in writing, so dyslexics will find get confused. They have a lot of bespoke terminology that takes time to get used to.

Goal settings management and Feedback generation

Check-ins features, Link goals to goals, check for other colleagues profile and organigram.

We can check our engagement parameter. Employers can do a lot of improvement with the end result. Can use as a KPI or directions on area for improvements.

The questionnaires are generic and do not apply or relevant to certain campers.