--- description: Avaliações detalhadas do Channels com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens as no GetApp Portugal. Compare o Channels com produtos similares. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Channels - Avaliações, preços e classificações | GetApp Portugal 2026 --- Breadcrumb: [Home](/) > [Sistemas de Telefonia](/directory/294/telephony/software) > [Channels](/software/102347/crazycall) # Channels Canonical: https://www.getapp.pt/software/102347/crazycall Page: 1 / 3\ Seguinte: [Next page](https://www.getapp.pt/software/102347/crazycall?page=2) > Um aplicativo para aprimorar o atendimento ao cliente. Projetado para ajudar a empresa a crescer e manter os clientes satisfeitos. > > Verdict: Rated **4.8/5** by 36 users. Top-rated for **Probabilidade de recomendação**. ----- ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.8/5** | 36 Avaliações | | Praticidade | 4.7/5 | Based on overall reviews | | Suporte ao cliente | 5.0/5 | Based on overall reviews | | Relação qualidade/preço | 4.9/5 | Based on overall reviews | | Recursos | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: CrazyCall - **Founded**: 2014 ## Commercial Context - **Modelo de preços**: (Teste Grátis) - **Target Audience**: 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Android (celular), iPhone (celular) - **Idiomas**: espanhol, inglês - **Available Countries**: Alemanha, Argentina, Austrália, Bolívia, Brasil, Bulgária, Bélgica, Bósnia e Herzegovina, Canadá, Chile, China, Chéquia, Dinamarca, Equador, Eslováquia, Eslovénia, Espanha, Estados Unidos, Estónia, Filipinas and 21 more ## Recursos - API - Acesso para Celular - Acompanhamento de atividades - Agendamento de retorno de chamada - Alertas/notificações - Alerts/Escalation - Ações ativadas por eventos - Banco de dados de contatos - Banco de dados do cliente - Bate-papo ao vivo - Bate-papo/Mensagens instantâneas - CRM - Call center de ligações de entrada - Call center de ligações saída - Call center misto - Call center virtual - Conexão VoIP - Conferências - Controle e acesso remoto - Controles/permissões de acesso ## Integrations (7 total) - Adobe Commerce - HubSpot CRM - Make - Pipedrive - Shopify - Zapier - Zendesk Suite ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Sistemas de Telefonia](https://www.getapp.pt/directory/294/telephony/software) ## Categorias relacionadas - [Sistemas de Telefonia](https://www.getapp.pt/directory/294/telephony/software) - [Sistemas de Telefonia Empresarial](https://www.getapp.pt/directory/1099/business-phone-systems/software) - [Software IVR (​Interactive Voice Response)](https://www.getapp.pt/directory/289/ivr/software) - [Software de Sucesso do Cliente](https://www.getapp.pt/directory/959/customer-success/software) - [Software para Trabalho Remoto](https://www.getapp.pt/directory/1699/remote-work/software) ## Alternativas 1. [LiveAgent](https://www.getapp.pt/software/91301/liveagent) — 4.7/5 (1781 reviews) 2. [Bitrix24](https://www.getapp.pt/software/90602/bitrix24) — 4.2/5 (990 reviews) 3. [Zendesk Suite](https://www.getapp.pt/software/9448/zendesk) — 4.4/5 (4079 reviews) 4. [Five9](https://www.getapp.pt/software/91276/five9) — 4.2/5 (481 reviews) 5. [Genesys Cloud CX](https://www.getapp.pt/software/104597/genesys-cloud) — 4.3/5 (262 reviews) ## Avaliações ### "High quality, innovating app" — 5.0/5 > **Mirella** | *26 de abril de 2016* | Terceirização/Deslocalização > > Great benefit of CrazyCall is its simplicity. Once you’ve get to know this app (which also isn’t hard at all) you won’t even think about switching to something different. Since we’ve started using CrazyCall our agents experience improved, it’s quicker and simpler than it’s ever been. More, our performance is actually higher\! I would honestly recommend this app, it’s good for you ;) ----- ### "Intuitive software and great support\!" — 5.0/5 > **Avaliador Verificado** | *9 de janeiro de 2019* | Internet | Recommendation rating: 10.0/10 > > **Vantagens**: Super easy and intuitive to use\! You can start to work with it after a quick webinar. I like the automatic calls and recording tools. Great level of sound quality also. The support team is always helpful. > > **Desvantagens**: Currently, I have nothing to complain. Maybe they can improve the reports section. ----- ### "Great choice for a sales team" — 4.0/5 > **Avaliador Verificado** | *6 de novembro de 2019* | Internet | Recommendation rating: 8.0/10 > > **Vantagens**: CrazyCall has been great for our sales team and we many of of its features. It's dashboard provides all the metrics we need to monitor and manage our KPI's. Also, CrazyCall's autodialing feature helps us save time so we can focus on closing more deals. > > **Desvantagens**: Our IT team is still working on it but some reason the download speed from CrazyCaller is very slow. ----- ### "Crazycall review" — 4.0/5 > **jhon** | *12 de outubro de 2018* | Serviços ao consumidor | Recommendation rating: 9.0/10 > > **Vantagens**: crazycall improve the efficiency of the call center and monitor its live performance also allows an in-depth analysis of the performance of consultants and complete projects > > **Desvantagens**: there are no custom report creation capabilities the download of information from the cloud becomes somewhat slow ----- ### "Excelent Tool" — 5.0/5 > **Łukasz** | *27 de janeiro de 2016* | Terceirização/Deslocalização > > Excellent for creating, managing, and keeping business opportunities. CrazyCall is a highly sales tool that helps manage your company. CrazyCall bring our business on next step. ----- Page: 1 / 3\ Seguinte: [Next page](https://www.getapp.pt/software/102347/crazycall?page=2) ## Links - [View on GetApp](https://www.getapp.pt/software/102347/crazycall) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data