Call of Service

Field service management software

4,6 /5 (18 avaliações) Escreva uma avaliação!

Resumo do Call of Service

O que é o Call of Service?

Schedule (and reschedule) service jobs and dispatch to field workers using drag and drop.
Complete view of business status.
Invoicing & estimates sent to your customers allowing them to digitally sign and approve estimates and pay invoices online (using Stripe).
Track job status.
Customer records management and send automatic appointment reminders via SMS and emails.
Integrates with phone's calendar or any calendar application.
Create ad-hoc reports of records stored in system.

Resumo do Call of Service

Preços

A partir de
US$ 40,00/mês

Opções de preços

Teste Grátis
Assinatura
Relação qualidade/preço

Starting from $40 per month for up to 3 users (Annual Plan) or $49 month by month.
$74 per month for up to 6 users (Annual Plan) or $49 month by month.
$132 per month for 15 users (Annual Plan) or $49 month by month.
$174 per month for unlimited users (Annual Plan) or $49 month by month.


Recursos do Call of Service

Dispositivos
Porte da empresa
P M G
Mercados
Ásia, Austrália, Brasil, Canadá, China e outros 5, Europa, Alemanha, Índia, Japão, América Latina
Idiomas
Inglês

Capturas de tela

Captura de tela do Call of Service: Call of Service scheduler
Captura de tela do Call of Service: Call of Service scheduler Captura de tela do Call of Service: Call of Service job dashboard Captura de tela do Call of Service: The Call of Service dashboard Captura de tela do Call of Service: Call of Service integrates with Google Maps Captura de tela do Call of Service: Customer Dashboard Captura de tela do Call of Service: Recieve email and SMS reminders with Call of Service

Call of Service - Avaliações

Call of Service - Avaliações

Classificação geral
4,6
/
5
Excelente
11

Muito bom
7

Regular
0

Ruim
0

Péssimo
0

Relação qualidade/preço
5
Recursos
4,7
Praticidade
4,9
Suporte ao cliente
5
100% dos usuários recomendam este app
Avaliador Verificado

Excellent so far!


Traduzir com Google
Soubhi A.

Simple & Easy

After trying out several different platforms for my business job scheduling I found Call of Service a very simple and easy platform to work with. The structure of both the App version and Admin Panel are easy to navigate through which is a bonus when you have to enter information from a client who is on the phone. Time is money and a waiting customer on the phone becomes annoyed if kept on the call for too long while you try enter information they will hang up and go. There is no need to jump between 2 pages to alter the Service Items information as they can be directly edited on the job card and any edited information will reflect the invoice.
I was amazed how quickly the updates to the program were, as any suggestions I made to the support team were implemented (other companies told me that they can't make changes or it will cost too much to customize).
My techs in the field love the simplicity of the field App and have been happy with how simple it is to use. The Admin Panel is also very simple to use everything is in front of you, a bonus is all unscheduled jobs appear on the the side as default (when logged into on the computer) when you go to the Schedule page (on other platforms you need to select this every time you go into the schedule page) this is handy as it reminds you of the jobs waiting to be scheduled.
Call of Service has streamlined my bookings and job allocations and has given me more time to do productive work.
A few features that would make Call of Service even better is when it can integrate with accounting software (apparently it is in the pipeline). This feature will make invoicing a breeze while sending all the invoice information to my accounting software.

**Tip don't signup with any company until they let you try a trial version of their platform system as they promise their system can do many things and say they can customize the product to suit your business, but then say it is limited when you sign and get to use it!**


Traduzir com Google
Binu T.


Traduzir com Google
Con M.

Great, simple to use, very intuitive application

The customer support has been excellent. Extremely fast responses from the developer.


Traduzir com Google
Danny R.

Great but very slow

The system is great, but very slow.

To refresh takes ages.

We have very fast fibre internet here and its slow with this so I don't know how anyone else gets on.

I would say this is a major issue, its one of those things that you just don't need, you make your systems more efficient, but then deal with the system (that is supposed to make things be more efficient) being very slow, it kind of defeats the point a little bit.

But as I said the system is perfect for us, but its frustratingly slow :(
Mo is a good guy and the Customer service seems very good, we haven't had to deal with them too much as its very intuitive.

So, this should be seen as constructive because you have a good system but it needs to be more responsive.

Thanks
Dan


Traduzir com Google
Avaliador Verificado
Porte da empresa: 51-200 funcionários
Traduzido para o Português

Excellent so far!

Usado Diariamente durante 1 a 5 meses
Avaliado em 24/05/2018
Fonte da avaliação: Capterra

Vantagens

The simplicity of the product is a huge plus for us. I know this is a subjective thing but it's not bogged down with features and for us it has just what we need.

The mobile app is specifically for the field worker (admins can log in to the mobile site). For us this is huge b/c with our previous solution there was a single app for field workers and admins, and even though you could control things with roles/rights, both workers and admins saw essentially the same interface. Less than ideal. We want our field workers focused and need the app to be super simple for them to quickly and easily use to get the job done.

Integration: perhaps the biggest things for us. Nearly all similar solutions had zero or nearly no integration beyond accounting (Quickbooks, etc) and payments (Stripe, etc). Call of Service has those and also Zapier integration, which of course opens it up to hundreds of integrations. While the Zapier integration is very basic at the moment they are actively building it out and we've been assured that a robust offering is around the corner.

Support: so far has been fantastic. Very fast, helpful support. They seem to genuinely care about their customers.

Desvantagens

No cons really to speak of for us. So far we are extremely happy. If something changes I'll see about updating this review.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Soubhi A.
Traduzido para o Português

Simple & Easy

Avaliado em 20/03/2017
Fonte da avaliação: Capterra

After trying out several different platforms for my business job scheduling I found Call of Service a very simple and easy platform to work with. The structure of both the App version and Admin Panel are easy to navigate through which is a bonus when you have to enter information from a client who is on the phone. Time is money and a waiting customer on the phone becomes annoyed if kept on the call for too long while you try enter information they will hang up and go. There is no need to jump between 2 pages to alter the Service Items information as they can be directly edited on the job card and any edited information will reflect the invoice.
I was amazed how quickly the updates to the program were, as any suggestions I made to the support team were implemented (other companies told me that they can't make changes or it will cost too much to customize).
My techs in the field love the simplicity of the field App and have been happy with how simple it is to use. The Admin Panel is also very simple to use everything is in front of you, a bonus is all unscheduled jobs appear on the the side as default (when logged into on the computer) when you go to the Schedule page (on other platforms you need to select this every time you go into the schedule page) this is handy as it reminds you of the jobs waiting to be scheduled.
Call of Service has streamlined my bookings and job allocations and has given me more time to do productive work.
A few features that would make Call of Service even better is when it can integrate with accounting software (apparently it is in the pipeline). This feature will make invoicing a breeze while sending all the invoice information to my accounting software.

**Tip don't signup with any company until they let you try a trial version of their platform system as they promise their system can do many things and say they can customize the product to suit your business, but then say it is limited when you sign and get to use it!**

Vantagens

Easy to use, support was always there even when using the trial version

Desvantagens

No accounting integration

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Binu T.
Setor: Serviços e tecnologia da informação
Porte da empresa: 2-10 funcionários

Apenas classificações

Avaliado em 08/02/2017
Fonte da avaliação: GetApp

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 5.0/10

Con M.
Setor: Software
Porte da empresa: 2-10 funcionários
Traduzido para o Português

Great, simple to use, very intuitive application

Usado Diariamente durante 6 a 12 meses
Avaliado em 23/05/2018
Fonte da avaliação: Capterra

The customer support has been excellent. Extremely fast responses from the developer.

Vantagens

It is easy. Once it is set up and configured properly, any non-technical person can figure it out.
It really is that easy

Desvantagens

It lacks certain features. No Inventory, No integration into accounting software. Very limited in customisation without paying for it

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 9.0/10

Danny R.
Traduzido para o Português

Great but very slow

Avaliado em 20/09/2015
Fonte da avaliação: Capterra

The system is great, but very slow.

To refresh takes ages.

We have very fast fibre internet here and its slow with this so I don't know how anyone else gets on.

I would say this is a major issue, its one of those things that you just don't need, you make your systems more efficient, but then deal with the system (that is supposed to make things be more efficient) being very slow, it kind of defeats the point a little bit.

But as I said the system is perfect for us, but its frustratingly slow :(
Mo is a good guy and the Customer service seems very good, we haven't had to deal with them too much as its very intuitive.

So, this should be seen as constructive because you have a good system but it needs to be more responsive.

Thanks
Dan

Traduzido para o Português

Resposta do Call of Service

Thanks for the constructive criticism. We have evaluated the performance of the system and enhanced the overall performance and response time.

Detalhamento da qualificação

Praticidade
Suporte ao cliente

Recomendação do usuário
9,2/10
Baseado em 18 usuários
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Preço do Call of Service

Preço do Call of Service

A partir de
US$ 40,00/mês
Teste Grátis
Assinatura
Relação qualidade/preço

Starting from $40 per month for up to 3 users (Annual Plan) or $49 month by month.
$74 per month for up to 6 users (Annual Plan) or $49 month by month.
$132 per month for 15 users (Annual Plan) or $49 month by month.
$174 per month for unlimited users (Annual Plan) or $49 month by month.

Starting from $40 per month for up to 3 users (Annual Plan) or $49 month by month.
$74 per month for up to 6 users (Annual Plan) or $49 month by month.
$132 per month for 15 users (Annual Plan) or $49 month by month.
$174 per month for unlimited users (Annual Plan) or $49 month by month.

Relação qualidade/preço
5/5
Baseado em 18 usuários
Compare as alternativas por relação qualidade/preço
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Recursos do Call of Service

Recursos do Call of Service

API
Acompanhamento de atividades
Armazenamento de documentos
Auditoria
Cobrança e faturamento
Criação de relatórios personalizável
Dados em tempo real
Gerenciamento de documentos
Gestão de conformidade
Gestão de estoques
Gestão do fluxo de trabalho
Importação/exportação de dados
Integração de terceiros
Monitoramento
Notificações automáticas
Painel de atividades
Rastreamento de estoque
Registro de auditoria
Relatórios e estatística
Relatórios em tempo real
Recursos
4,7/5
Baseado em 18 usuários
Compare as alternativas por avaliações dos recursos
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Categorias

Mais informações sobre Call of Service

Mais informações sobre Call of Service

Vantagens

Fast scheduling: Quickly schedule your mobile staff using drag and drop.
Invoicing: Send estimates and invoices to customers.
Personalized customer service: Track customer database including service history in one place. Automatically send SMS and Email reminders.
Access from anywhere.

Perguntas frequentes sobre o Call of Service

Perguntas frequentes sobre o Call of Service

Abaixo estão algumas perguntas frequentes sobre o Call of Service.

P: Que tipo de planos o Call of Service oferece?

O Call of Service oferece os seguintes planos de pagamento:

A partir de: US$ 40,00/mês

Modelo de preços: Assinatura

Teste Grátis: Disponível

Starting from $40 per month for up to 3 users (Annual Plan) or $49 month by month. $74 per month for up to 6 users (Annual Plan) or $49 month by month. $132 per month for 15 users (Annual Plan) or $49 month by month. $174 per month for unlimited users (Annual Plan) or $49 month by month.

P: Quais são os principais recursos do Call of Service?

Não temos informações sobre os recursos do Call of Service.

P: Quem costuma usar o Call of Service?

Os clientes habituais do Call of Service são:

Empresas de médio porte, Sem fins lucrativos, Pequenas empresas

P: Em que idioma o Call of Service está?

O Call of Service está nos seguintes idiomas:

Inglês

P: Que tipo de planos o Call of Service oferece?

O Call of Service tem os seguintes planos de preços:

Assinatura

P: O Call of Service é compatível com disponíveis móveis?

O Call of Service é compatível com os seguintes dispositivos:

Android, iPhone, iPad

P: O Call of Service se integra com quais outros aplicativos?

O Call of Service se integra com os seguintes aplicativos:

Google Calendar, QuickBooks Online, Stripe, Zapier

P: Que nível de suporte o Call of Service oferece?

O Call of Service oferece as seguintes opções de suporte:

FAQs, Suporte online, Suporte por telefone, Tutoriais em vídeo