Odoo

Odoo

Open Source ERP and CRM software suite

4.2/5 (332 avaliações)

Resumo do Odoo

Odoo is a customizable, open-source business applications suite which covers needs such as customer relationship management (CRM), sales, enterprise resource planning (ERP), project management, manufacturing, inventory management, point of sale (POS), accounting, and more. Odoo is designed to meet company needs regardless of size and budget, and can be installed on-premise or hosted in the cloud.

Odoo's website apps allow users to build custom sites using a drag-and-drop editor. Calls to action, company blogs, customer portals, and other features can be added as required. The built-in SEO tool automatically optimizes websites and manages technical 301 redirects, Google schemas, page speeds, sitemaps, and more. The eCommerce app enables online selling through custom product pages and integrations with payment gateways and shipping carriers.

Odoo CRM allows sales teams to keep track of their top leads and opportunities. Users can personalize their sales cycle, take control of their statistics, forecasts and create marketing campaign automation to increase their sales performance. The subscriptions app lets users manage subscribers and setup recurring billing, and includes analysis tools designed to provide users with a clear overview of their business.

Odoo Accounting helps users to manage daily accounting easily with tools including bank synchronization, reconciliation, invoicing, expense management, and dynamic statements. Odoo Inventory enables warehouse managers to maximize inventory efficiency by reducing stock levels and avoiding stock-outs. Other operations apps cover timesheets, purchasing, projects, documents, and helpdesks.

Odoo offers human resource (HR) apps for managing recruitment, employees, vacation/leave, appraisals, and vehicle fleets. The suite also includes communication apps, electronic signature capture, marketing tools, manufacturing apps, a point of sale (POS), and more.

Preços

A partir de
US$ 20,00/mês
Opções de preços
Avaliação gratuita
Gratuito
Código aberto
Assinatura
Relação qualidade/preço

Dispositivos

Porte da empresa

P
M
G

Mercados

Ásia, Austrália, Brasil, Canadá, China e outros 5, Europa, Alemanha, Índia, Japão, América Latina

Idiomas

Árabe, Chinês (simplificado), Chinês (tradicional), Checo, Danês e outros 18, Holandês, Inglês, Filandês, Francês, Alemão, Hebreu, Húngaro, Italiano, Japonês, Coreano, Norueguês, Polonês, Português, Russo, Espanhol, Sueco, Tailandês, Turco

Odoo - Avaliações

Classificação geral
4.2/5
84% avaliações positivas
155
Excelente
125
Muito bom
35
Regular
7
Ruim
10
Péssimo
Wes S.
Traduzir com Google

Terrible Support Brings An Otherwise Stellar Product Down (Enterprise User)

Usado Diariamente durante Mais de um ano
Avaliado em 08/10/2019
Fonte da avaliação: Capterra

I love the software. It is awesome. Evaluate the software - it is excellent.
I have been a software salesperson and I know software salespeople are prone to exaggerate. The Odoo sales team is an extraordinary group of deceivers.
Support needs a systemic overhaul.

Vantagens

The elegance of the connectivity of the software. It is very obvious the design was incredibly well thought out. Any module being added, 3rd party or otherwise, usually has a seamless integration. The software is simply awesome.

Desvantagens

The support is frankly shameful. They would do far better to publish out-dated documents and say that the software is not supported. Support does not answer questions, they stall, they deflect, and when that fails, they fall back on asking for an "Odoo only" version of the software to test the problem. You cannot operate Odoo without third party software and to attempt to extract third party software and somehow give them access to a version of the software they can test is ridiculous. They should, in those instances, just have the guts to say they're just not going to help you.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

7.0/10
Avaliador Verificado
Traduzir com Google

Helping companies to be better

Usado Diariamente durante Mais de dois anos
Avaliado em 06/08/2019
Fonte da avaliação: Capterra

I've been using Odoo in some companies as an employee, so I've been teaching myself (that easy it is). I started with some bad practices (modifying the base code) but I've gotten better making my own modules, but now I only use Odoo Studio (highly recommend it).
I've also shown the basics of the core to my IT coworkers, and once we understand how the api with python works, we've made wonders. We don't mess with the code directly (only the Partner does) and we can play with all the information with any python module or framework.

Vantagens

Odoo adapts to the company needs. When one of the owners of the Organization has a question, the answer can be easily be taken from Odoo, by grouping, filtering and in some other cases, by adding new fields to fill manually or automatically.

Desvantagens

As I jokingly say, sometimes Odoo is in a bad mood (when there is slow Internet connection) and Odoo displays an error or makes a rare behavior. But by refreshing the page, most of the times, it gets solved.

Traduzir com Google

Resposta do Odoo

Awesome review! Glad to hear you have been making wonders with Odoo Studio, we love hearing how users are able to use the Studio editor tool to customize their platform without having to touch source code (the idea is to empower users to create the software they want). Happy to hear how you have been using Odoo and wishing your company continued success! :)

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

10.0/10
Selvakumar S.
Traduzir com Google

Covers most of the organisational needs but need customization as well

Usado Diariamente durante Mais de dois anos
Avaliado em 06/11/2018
Fonte da avaliação: Capterra

Have experience of consulting and over seeing the implementation ( 14 Implementations) of Odoo from version 8 to 11 for the past 4 years.

Vantagens

1) Opensource and SaaS option
2) Easy to use - Maintained uniformity across modules
3) Availability of Third Party apps
4) OCA community support
5) No other opensource ERP covers Inventory (Product master - ability to handle product variance / Inventory valuation / Landing Cost) and Recruitment functionality like odoo
6) Odoo Enterprise Accounting reporting is a plus
7) Easy to customize or develop new module using Odoo Studio if your an enterprise customer
8) Developing new module even in enterprise will not take much time
9) Partners availability across globe is a plus
10) Having Ecommerce functionality in an ERP is great advantage

Desvantagens

1) Need customization for localization ( Both HRMS - End of service calculation and Taxation)
2) Must to have functionalities are moved from community to enterprise form Odoo version 9 onward till odoo 12
3)Must to have accounting reports moved to Odoo enterprise
4)Not providing incremental update to the existing version is minus
5) Different pricing for different region
6) Document management features could have been better even-though they released few more functionalities in Odoo 12

Traduzir com Google

Resposta do Odoo

Thanks for the review Selvakumar! We appreciate the 10/10 for recommendation. Your key points in both areas were informative to read. We like to see the Pros in order to understand where our community finds the most value, as well as the Cons to see where we can improve. Note for some of these (such as Documents management) that our software is constantly being updated and improved by a global team of awesome developers to bring features like this to our users. If you are on the SaaS platform, these features are delivered to you automatically without any need to update or reconfigure (we like to make things simple and easy). Hope to see you at our next Odoo event to learn more about your experience! :)

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

10.0/10
Thabo P.
Traduzir com Google

Extensive ERP for a small to medium sized business.

Usado Diariamente durante 6 a 12 meses
Avaliado em 08/05/2018
Fonte da avaliação: Capterra

Having everything in one app is the major benefit to me. I don't have to use different software for Sales and Purchases; for Contacts; fr Projects etc. Another benefit for me is the ability to attach documents to each transaction for tax purposes at the end of the financial year.

Vantagens

Odoo is an Opensource ERP with a free Community Edition and a paid Enterprise edition. It is packed with features like Accounting, Project Management, Customer Management, Employee & Recruitment Management, Inventory & Warehouse, Sales and Purchase and POS to name a few.
I like the Dashboard where one can get an bird's eye view of the status of any task or activity that needs attention. Plenty of additional modules (called Apps) are also available on the Odoo Store.

Odoo uses Postgresql as database.

It offers plenty of customisation options. Some countries' standard Chart of Accounts are available by default, or you can create your own.

Overall a very useful ERP.

Desvantagens

I'm reviewing the Community Edition: On the downside, it has a relatively big learning curve. Setup and initial configuration is crucial. I would have liked to choose between mySQL and Postgresql as some hosting providers does not offer Postgresql.

Some minor frustrations is the fact that an invoice can only be created after a quotation, then an order. I would've liked to be able to enter an invoice without an quote or order; for example monthly regular contractual invoices. Having said that, depending on how your business work, it might not affect you that much.

Secondly, recording expenses is cumbersome - expenses are recorded either through the employer expense module (which is not always related to an employer, like rent), or through billing. Either way, you need to create a "product or service" for expenses before entering them. Where and how you enter them, also affects your expense reporting.

I would also like to see more reporting options like traditional desktop apps.

Customer support for the Community Edition are limited to the forums and some manuals for older editions.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

7.0/10
Raymond C.
Traduzir com Google

We liked them so much we Partnered with them

Usado Diariamente durante Mais de dois anos
Avaliado em 23/12/2017
Fonte da avaliação: Capterra

All of my systems and customer data are centralized in one easy to use system

Vantagens

As a former Netsuite and Salesforce partner, our clients demanded more in the form of ease of use, mobility and functionality without breaking the bank. We started off by migrating ourselves off of our Netsuite system. This move simplified all of our daily work lives so much, we brought this solution to our client base. From Professional Services, Manufacturing and Warehouse operations, Odoo was an excellent fit and an extremely good value. The company improves the software almost daily and with thousands of prebuilt apps in their app store, adding major functionality and workflow is simple. Also the open nature of the code makes it the absolute most flexible ERP/CRM/MRP software on the market.
Odoo maintains a few versions Community(Free) and Hosted(Saas) and Enterprise(Self Hosted). We recommend either Hosted or Enterprise(Most Recommended) for business. The Community edition is mostly for developers to have an easy way to learn the basics. The Enterprise edition is packed with additional advanced features necessary for production use, and is supported by Odoo and the Odoo Partner Channel.
Any company in the search for an ERP system should include Odoo in their list.

Desvantagens

Documentation needs improvement. Most documents and answers are not centralized but scattered between Youtube, and Odoo Community and GitHub although they have been building a training portal.

Traduzir com Google

Resposta do Odoo

Thanks for the review VCloud9 team! We are excited to hear how your experience with other ERP systems like Netsuite has helped to identify key value indicators when doing software implementation. We look forward to continuously adding value to your projects in the future!

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

10.0/10

Preço do Odoo

A partir de
US$ 20,00/mês
Opções de preços
Avaliação gratuita
Gratuito
Código aberto
Assinatura
Relação qualidade/preço

Odoo Community edition is available for free.
Odoo Enterprise edition costs $20/user/month (annual billing) or $25/user/month (monthly billing), and apps can be added individually to fulfill your custom needs.

Recursos do Odoo

  • API
  • Acompanhamento de atividades
  • Análise de dados de vendas
  • Banco de dados de contatos
  • Captura de leads
  • Dados em tempo real
  • Ferramentas de colaboração
  • Função de busca
  • Geração de relatórios de vendas
  • Gerenciamento de contatos
  • Gestão de leads
  • Importação/exportação de dados
  • Integração de CRM
  • Integração de terceiros
  • Modelos personalizáveis
  • Notificações automáticas
  • Painel de atividades
  • Rastreamento de vendas
  • Relatórios e estatística

  • Integração de e-mail

Mais informações sobre Odoo

Principais recursos do Odoo

  • 360 degree feedback
  • @mentions
  • A/B testing
  • ACH payment processing
  • API
  • Absence management
  • Access control
  • Account reconciliation
  • Accounting Integration
  • Accounting management
  • Action item tracking
  • Action management
  • Action planning
  • Active Directory integration
  • Activity dashboard
  • Activity management
  • Activity tracking
  • Actual costing
  • Agile development
  • Alerts / escalation
  • Applicant tracking
  • Applicant workflow
  • Application integration
  • Applications management
  • Appointment management
  • Appraisal history
  • Approval process control
  • Archiving & retention
  • Assessment management
  • Asset management
  • Attendance management
  • Audit trail
  • Auditing
  • Authentication
  • Automated billing
  • Automated expense input
  • Automated sales
  • Automatic backup
  • Automatic customer notices
  • Automatic lead distribution
  • Automatic notifications
  • Availability indicator
  • Avatars
  • Balance sheet
  • Bank reconciliation
  • Barcode printing
  • Barcode scanning
  • Barcode support
  • Batch processing
  • Bid management
  • Bill of material analysis
  • Billable hours tracking
  • Billing & invoicing
  • Bills of material
  • Boolean search
  • CRM integrations
  • Canned responses
  • Click-through tracking
  • Collaboration tools
  • Contact management
  • Cost tracking
  • Currency conversion
  • Custom charts
  • Custom development
  • Custom fields
  • Custom forms
  • Custom landing pages
  • Customer management
  • Dashboard creation
  • Data import/export
  • Email templates
  • Gantt charts
  • Instant messaging
  • Lead assignment
  • Lead distribution
  • Lead generation
  • Lead management
  • Lead scoring
  • Meeting management
  • Opportunity management
  • Performance reports
  • Pipeline management
  • Pipeline reports
  • Quote management
  • RFID scanning
  • Real-time analytics
  • Real-time data
  • Real-time reporting
  • Sales forecasting
  • Sales tracking
  • Summary reports
  • Task scheduling
  • Team chat
  • Third party integration
  • User activity monitoring

Perguntas frequentes sobre o Odoo

Abaixo estão algumas perguntas frequentes sobre o Odoo.

P: Que tipo de planos o Odoo oferece?

O Odoo oferece os seguintes planos de pagamento:

A partir de: US$ 20,00/mês

Modelo de preços: Gratuito, Código aberto, Assinatura

Avaliação gratuita: Disponível

Odoo Community edition is available for free.
Odoo Enterprise edition costs $20/user/month (annual billing) or $25/user/month (monthly billing), and apps can be added individually to fulfill your custom needs.

P: Quais são os principais recursos do Odoo?

O Odoo oferece os seguintes recursos:

  • 360 degree feedback
  • @mentions
  • A/B testing
  • ACH payment processing
  • API
  • Absence management
  • Access control
  • Account reconciliation
  • Accounting Integration
  • Accounting management
  • Action item tracking
  • Action management
  • Action planning
  • Active Directory integration
  • Activity dashboard
  • Activity management
  • Activity tracking
  • Actual costing
  • Agile development
  • Alerts / escalation
  • Applicant tracking
  • Applicant workflow
  • Application integration
  • Applications management
  • Appointment management
  • Appraisal history
  • Approval process control
  • Archiving & retention
  • Assessment management
  • Asset management
  • Attendance management
  • Audit trail
  • Auditing
  • Authentication
  • Automated billing
  • Automated expense input
  • Automated sales
  • Automatic backup
  • Automatic customer notices
  • Automatic lead distribution
  • Automatic notifications
  • Availability indicator
  • Avatars
  • Balance sheet
  • Bank reconciliation
  • Barcode printing
  • Barcode scanning
  • Barcode support
  • Batch processing
  • Bid management
  • Bill of material analysis
  • Billable hours tracking
  • Billing & invoicing
  • Bills of material
  • Boolean search
  • CRM integrations
  • Canned responses
  • Click-through tracking
  • Collaboration tools
  • Contact management
  • Cost tracking
  • Currency conversion
  • Custom charts
  • Custom development
  • Custom fields
  • Custom forms
  • Custom landing pages
  • Customer management
  • Dashboard creation
  • Data import/export
  • Email templates
  • Gantt charts
  • Instant messaging
  • Lead assignment
  • Lead distribution
  • Lead generation
  • Lead management
  • Lead scoring
  • Meeting management
  • Opportunity management
  • Performance reports
  • Pipeline management
  • Pipeline reports
  • Quote management
  • RFID scanning
  • Real-time analytics
  • Real-time data
  • Real-time reporting
  • Sales forecasting
  • Sales tracking
  • Summary reports
  • Task scheduling
  • Team chat
  • Third party integration
  • User activity monitoring

P: Quem costuma usar o Odoo?

Os clientes habituais do Odoo são:

Autônomos, Grandes empresas, Empresas de médio porte, Administrações públicas, Pequenas empresas

P: Em que idioma o Odoo está?

O Odoo está nos seguintes idiomas:

Árabe, Chinês (simplificado), Chinês (tradicional), Checo, Danês, Holandês, Inglês, Filandês, Francês, Alemão, Hebreu, Húngaro, Italiano, Japonês, Coreano, Norueguês, Polonês, Português, Russo, Espanhol, Sueco, Tailandês, Turco

P: Que tipo de planos o Odoo oferece?

O Odoo tem os seguintes planos de preços:

Gratuito, Código aberto, Assinatura

P: O Odoo é compatível com disponíveis móveis?

O Odoo é compatível com os seguintes dispositivos:

Android, iPhone, iPad

P: O Odoo se integra com quais outros aplicativos?

O Odoo se integra com os seguintes aplicativos:

All-In-One Designer, High Attendance, Infraspeak, Klippa, PieSync, Robly, SmartFreight, Teamleader, Truedash

P: Que nível de suporte o Odoo oferece?

O Odoo oferece as seguintes opções de suporte:

FAQs, Fórum, Base de conhecimento, Suporte online, Suporte por telefone, Tutoriais em vídeo