Sobre o SharpSpring

More than 1,400 digital marketing agencies and 6,000+ businesses worldwide have chosen SharpSpring as their marketing automation partner. Since 2014, SharpSpring has helped marketers to automate workflows, drive more leads and convert those leads to sales. With its competitive pricing and robust platform, the company has gained significant market share from industry leaders in the short time since its inception. Its robust feature set includes behavior-based email marketing, native or third-party CRM integration, social media management tools, visual workflow builder, dynamic forms, buyer personas, landing page builder, blog builder, universal CMS compatibility, and integration with hundreds of applications.

SharpSpring is typically a fraction of the cost of other marketing automation alternatives.

Principais benefícios do SharpSpring

Utilize SharpSpring’s built-in CRM, or leverage the open API and universal CMS compatibility to integrate with a third-party CRM of your choice.

SharpSpring's all-in-one system has dynamic forms, a landing page builder, blog builder, natively integrated social tools, and behavior-based email marketing.

Go beyond outdated email service providers by sending relevant content to the right lead at the right time. Leverage after-the-click tracking, notifying sales people to take action at the right moment.

SharpSpring forms allow you to build, reorder, and customize fields through a smooth drag-and-drop editor. Most fields are auto-completed for returning visitors, and SharpSpring’s progressive profiling feature allows you to collect more information on your leads as they engage with your forms over time.

Track all sales opportunities starting from creation to close with a high-level view of the entire pipeline. SharpSpring’s pipeline is customizable so you can mold it to fit your sales process.

SharpSpring analytics provide relevant and accurate data for better decision making and a clear understanding of your return on investment. Even better, ROI can be broken down by individual campaigns.

The powerful rules engine eases the process of marketing automation. With visual workflows, it’s easy to engage leads at various points in the buyer’s journey and customize each user experience.

The open API and PieSync and Zapier integrations help to connect hundreds of third-party applications with SharpSpring, along with keeping the user data safe and secure.

Dispositivos

Porte da empresa

P M G

Mercados

Austrália, Brasil, Canadá, Alemanha, Reino Unido e outros 3, Índia, México, Estados Unidos

Idiomas

alemão, espanhol, francês, holandês, inglês e outros 3, italiano, português, turco

Imagens

SharpSpring - Campaigns
SharpSpring - Conversion Report
SharpSpring - Analytics
Ver mais 4
SharpSpring - Vídeo
SharpSpring - Vídeo
Captura de tela do SharpSpring: SharpSpring - Campaigns Captura de tela do SharpSpring: SharpSpring - Conversion Report Captura de tela do SharpSpring: SharpSpring - Analytics

Recursos

Total de recursos do SharpSpring: 115

  • API
  • Acompanhamento de atividades
  • Agendamento de campanhas
  • Agendamento de postagens
  • Alertas por e-mail
  • Alertas/notificações
  • Análise de comportamentos
  • Análise de dados de campanhas
  • Análise de dados em tempo real
  • Análise de dados visual
  • Análise de dados/Rastreamento do ROI
  • Análise de tendências de vendas
  • Arrastar e soltar
  • Automação de marketing
  • Ações ativadas por eventos
  • Banco de dados de cancelamento de assinatura
  • Banco de dados de contatos
  • Banco de dados do cliente
  • Bate-papo/Mensagens instantâneas
  • Biblioteca de conteúdo
  • Biblioteca de imagens
  • CRM
  • CTAs personalizáveis
  • Calendário de marketing
  • Campanhas gota a gota
  • Campos personalizáveis
  • Captura de leads
  • Contas de clientes
  • Conteúdo dinâmico
  • Criação de painel
  • Dados em tempo real
  • Distribuição automática de leads
  • Distribuição de e-mails
  • Distribuição de leads
  • Editor de WYSIWYG
  • Editor gráfico de fluxo de trabalho
  • Ferramentas de prospecção
  • Fluxo de trabalho baseado em regras
  • Formulários na Internet
  • Formulários personalizáveis
  • Função de pré-visualização
  • Geração de leads
  • Gerenciamento de contatos
  • Gerenciamento de e-mails
  • Gerenciamento de listas
  • Gerenciamento de mala direta
  • Gestão de assinaturas
  • Gestão de campanhas
  • Gestão de canais
  • Gestão de comércio eletrônico
  • Gestão de conteúdo
  • Gestão de formulários
  • Gestão de leads
  • Gestão de modelos
  • Gestão de promoções
  • Gestão de tarefas
  • Gestão de visitantes
  • Gestão do fluxo de trabalho
  • Gestão do pipeline
  • Histórico do cliente
  • Imagem de marca personalizável
  • Importação/exportação de dados
  • Integração de redes sociais
  • Integração de site
  • Integrações de terceiros
  • Lead Nurturing
  • Lembretes
  • Logon único
  • Mapeamento da trajetória do cliente
  • Marketing de multicanal
  • Marketing de pesquisa
  • Marketing por e-mail
  • Marketing social
  • Modelos de e-mails
  • Modelos personalizáveis
  • Monitoramento em tempo real
  • Múltiplas campanhas
  • Múltiplas contas de usuário
  • Múltiplas empresas
  • Múltiplas fontes de dados
  • Múltiplos países
  • Notificações em tempo real
  • Painel de atividades
  • Perfis de clientes
  • Personalização
  • Pesquisa e filtro
  • Planejamento de campanhas
  • Promoção social
  • Páginas de início/formulários web
  • Qualificação de leads
  • Ramificação de perguntas
  • Rastreamento de cliques
  • Rastreamento de comportamento
  • Rastreamento de conversão
  • Rastreamento de e-mails
  • Rastreamento de eventos
  • Rastreamento de fonte
  • Rastreamento de interações
  • Rastreamento de interações
  • Rastreamento de visitantes
  • Rastreamento de visitantes do site
  • Relatórios de vendas
  • Relatórios do pipeline
  • Relatórios e análise de dados
  • Relatórios e estatística
  • Relatórios em tempo real
  • Respondedores automáticos
  • Segmentação
  • Segmentação de campanhas
  • Segmentação de clientes
  • Segmentação de leads
  • Tarefas recorrentes
  • Testes A/B
  • Testes multivariados
  • Videoconferência

Alternativas

Zoho CRM

4,2
#1 alternativa ao SharpSpring
O Zoho CRM é um software de CRM baseado na nuvem que ajuda empresas de todos os tamanhos a fechar negócios de maneira...

ActiveDEMAND

4,2
#2 alternativa ao SharpSpring
ActiveDEMAND is an online integrated marketing platform used by marketers and agencies to promote their products and...

User.com

4,6
#3 alternativa ao SharpSpring
O User.com é uma plataforma de automação de marketing que visa aumentar a participação e melhorar a conversão usando...

emfluence Marketing Platform

4,7
#4 alternativa ao SharpSpring
The emfluence Marketing Platform is an email marketing, social media management, survey tool, landing page builder,...

Avaliações

Classificação geral

4,6 /5
(684)
Relação qualidade/preço
4,6/5
Recursos
4,4/5
Praticidade
4,3/5
Suporte ao cliente
4,6/5

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Exibindo 5 avaliações de 684
Fabio P.
Classificação geral
  • Setor: Publicidade e marketing
  • Porte da empresa: 11-50 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Recomendo para todos

Avaliado em 10/10/2020

sou fã

sou fã

Vantagens

Sua usabilidade é muto boa, o suporte americano é muito bom e muito ágil, mas o que mais gostamos é a integração das informações entre vendas e marketing que nos ajuda muito

Desvantagens

São pontos que eles já estao melhorando, mas por ser uma plataforma americana, alguns pontos (detalhes) acaba sendo diferente aqui no Brasil

Lisa W.
Classificação geral
  • Setor: Publicidade e marketing
  • Porte da empresa: 51-200 funcionários
  • Usado Semanal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

SharpSpring makes my life easier.

Avaliado em 13/04/2021

It's a great platform, and the support team has been very responsive with any questions we've had...

It's a great platform, and the support team has been very responsive with any questions we've had over the last few years. The onboarding process was great and we never felt alone in learning how to use it. I also like the regular webinars and learning opportunities that SharpSpring hosts for marketers/agencies.

Vantagens

The email builder, landing page builder and form builder are all straightforward and fairly easy to learn. There are also help/support articles for pretty much anything I need help with or get stuck on. The "life of the lead" view is helpful to see a contact's interactions with our brand.

Desvantagens

The email and landing page builders offer a lot of flexibility in layout/design, but sometimes they are a bit too restrictive in terms of moving elements around.

Rafael E.
Classificação geral
  • Setor: Publicidade e marketing
  • Porte da empresa: 11-50 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Awesome Tool - “Functional Middle Market Software”

Avaliado em 08/02/2021

They really help to centralize all our clients, CRM, Email marketing, Lead scoring, Landing page...

They really help to centralize all our clients, CRM, Email marketing, Lead scoring, Landing page builder, marketing automarion, slaes analytics in one place.

Vantagens

We keep on being intrigued with all the Sharpspring has to bring to the table. They are really here to help organizations like us.

I love utilizing this product consistently and utilizing it to deal with my leads. As a sales rep, it is trying to discover a CRM that really works for you, not where you need to work for it. I like the convenience with the kanban sheets just as the advertising computerization for dribble crusades.

Desvantagens

By now never saw something that came in mind right now.

Dennis S.
Classificação geral
  • Setor: Publicidade e marketing
  • Porte da empresa: 2-10 funcionários
  • Usado Outro durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 0.0 /10

Buyer Beware - Don't Believe the Hype

Avaliado em 28/01/2021

Other functionality gaps:

1. No sequencing on emails.
2. No video integration into mass email or...

Other functionality gaps:

1. No sequencing on emails.
2. No video integration into mass email or individual email.
3. Socia Media Management Tool - They don't have Instagram give you some story about how they got in the tool after Insta was acquired by FB and NOBODY else (which is flat out wrong) has Insta integration into their scheduling platform.
4. Content Library - So they have a max size file, that even a 4 page PDF eBook is too big. You will think you are crazy when you upload it and nothing happens. Reason being is they don't pop a message saying your file is too big. I opened a help desk ticket item on simple things like this and other basic functioning items. Which you shouldn't have to. Like configuring and sending an email. Or building an email nurture campaign has no logic to it.

So this is my second go-around I was going to leave HubSpot for SharpSpring and I did with a great deal of buyers remorse. I amicably tried to resolve this...SharpSpring is going to say they let me out of my contract and did everything they could to resolve this but the problem is that the product has MAJOR gaps. They position this as a strong competitor to HubSpot that's the furthest thing from the truth. Your software should almost manage you, instead you will spend a considerable amount of time managing this software.

Vantagens

The only pro to this product is the pricing is enticing. The margin for an agency is solid. Customer support is good buyer beware you will get to know them very well even for creating the simplest of tasks!

CRM - In each contact, you can see all the touchpoints in a timeline.

Desvantagens

The worst marketing automation and CRM tool that I've ever deployed, company lacks integrity. It's the 2nd time I fell into the SharpSpring trap, the product looks good in the demo but has significant gaps.

1. Agency Billing Model - They want to bill your clients and then bill you 30-days later, it's very confusing.
2. Forms - Horrible still CSS, dealing with coding your forms, takes forever, each form is customized.
3. Lead Scoring
4. Nurturing Campaigns
5. Calendar Schedule - So you only get one calendar schedule for sales, so for example if you have multiple links for scheduling time on your calendar you cannot customize more than 1. Very frustrating.
6. Support Videos - Aren't updated so if you are watching a "how to" video it's likely that a new version of the software came out and the video is not relevant. You'll spend a lot of time trying to figure that out.
7. Landing Pages - No functionality, there's was a lot of backend configuration that said I needed to list my website on the domain and it was already on there.
8. Email - So you cannot track opens directly into your email

"This product still has not evolved much from my efforts with it two years ago. I'm opening a help desk ticket item daily. That said I'm working on building a landing page and form. I went back and watched the training videos the big issue there is that the UI and new platform don't match where the buttons previously were located. So it's not an apples to apples when you watch the videos.

Resposta do SharpSpring

Hi Dennis,

Thank you for taking the time to share your experience with SharpSpring. We never take losing a partner lightly. We truly appreciate the feedback you shared with our Customer Success managers. We will use your feedback to continue to improve our resources for our agency partners. If you'd be open to sharing any additional feedback please email us at [email protected]

Stuart B.
Classificação geral
  • Setor: Seguros
  • Porte da empresa: 501-1.000 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

A great software alternative to Marketo or Pardot

Avaliado em 23/03/2021

It's a great platform overall. Expect great customer support, but also plan for a lot of time...

It's a great platform overall. Expect great customer support, but also plan for a lot of time setting up automation workflows and action groups. But the tool will do what you need it to do, and then some.

Vantagens

The biggest plus is its affordability - all the features you need at a price that is accessible. It has all the core functions one needs in a marketing automation platform, with a powerful sales pipeline and lead management component that provides an exceptional, integrated experience. Added bonuses are chatbox and book-time features included in the price, and the ability to sync Outlook emails to a contact's record. Lead scoring

Desvantagens

The email editor can be a bit clunky and formatting copy and layouts can be finicky. The email previewer can be cumbersome. Visual workflows can be arduous to make

Exibindo 5 avaliações de 684 Leia todas as avaliações

Perguntas frequentes sobre o SharpSpring

Abaixo estão algumas perguntas frequentes sobre o SharpSpring.

O SharpSpring oferece os seguintes planos de pagamento:

  • A partir de: US$ 399,00/mês
  • Modelo de preços: Assinatura
  • Teste Grátis: Disponível

Não temos informações sobre os recursos do SharpSpring.

Os clientes habituais do SharpSpring são:

Profissional autônomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001+

O SharpSpring está nos seguintes idiomas:

alemão, espanhol, francês, holandês, inglês, italiano, português, turco

O SharpSpring é compatível com os seguintes dispositivos:

Android (celular), iPhone (celular), iPad (tablet)

O SharpSpring se integra com os seguintes aplicativos:

123FormBuilder, 1CRM, AB Tasty, Accelo, Acuity Scheduling, Agile CRM, Aircall, Alchemer, Basecamp, BigCommerce, Bitrix24, Cisco Webex, ClickTime, Close, Connexys Recruiting Software, Constant Contact, Contactually, Content Hub, Dealer.com, Direct Mail, Dropbox Business, Drupal, Easy Projects, Efficy CRM, Ektron, Eventbrite, Evergage, Facebook, FluidSurveys, Formstack Forms, FreshBooks, Freshdesk, FullContact, Geckoboard, GetSiteControl, Gmail, GoToMeeting, GoToWebinar, Google Ads, Google Analytics, Google Calendar, Google Contacts, Gravity Forms, Groove, HappyFox Help Desk, Help Scout, InsideView, Insightly, Instapage, Intercom, Jimdo, Joomla, JotForm, Klips, LeadMaster, Litmus, LiveAgent, Livestorm, Magento Commerce, Mailchimp, Monetate, Myphoner, NationBuilder, OnePageCRM, Optimizely, PayPal, PieSync, Pipedrive, Pipeline, Pipeliner CRM, PrestaShop, ProjectManager.com, Propeller CRM, QuickBooks Online Advanced, Quickbooks Online, Quote Roller, Saasu, Salesforce Sales Cloud, SendGrid, Sendible, Shopify, Slack, Squarespace, Stripe, SugarCRM, SumoMe, SurveyMonkey, Teamleader, Teamwork Desk, Todoist, Twitter, Typeform, Unbounce, UserEcho, UserVoice, VWO Testing, Viddler, Vtiger CRM, Webtrends, Weebly, Wisepops, Wistia, WooCommerce, WordPress, Workbooks, Wrike, Wufoo, Xperience, YouCanBook.me, Zapier, Zendesk, Zendesk Sell, Zenkit, Zoho Books, Zoho CRM, Zoho Connect, amoCRM, concrete5, dotdigital Engagement Cloud, elcomCMS, mailparser.io, noCRM.io, vBulletin

O SharpSpring oferece as seguintes opções de suporte:

Email/Help Desk, FAQs/Fórum, Base de conhecimento, Suporte por telefone, Bate-papo

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