Lead Gen & CRM (formerly SharpSpring)
Lead Gen & CRM (formerly SharpSpring)
Sobre o Lead Gen & CRM (formerly SharpSpring)
A SharpSpring, uma empresa Constant Contact, é uma plataforma de marketing de crescimento de receita que ajuda pequenas empresas a gerar leads, melhorar as conversões em vendas e gerar maiores retornos sobre o investimento em marketing. A plataforma inovadora, arquitetura aberta e suporte gratuito ao cliente, juntamente com contratos flexíveis, geram resultados reais para uma empresa ou agência de marketing digital em crescimento. Saiba mais.
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Lead Gen & CRM (formerly SharpSpring)
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Alternativas
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Avaliações
Já tem o Lead Gen & CRM (formerly SharpSpring)?
Ajude os compradores de software! As avaliações de programas ajudam outras pessoas a tomarem melhores decisões.
- Setor: Publicidade e marketing
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Recomendo para todos
Avaliado em 10/10/2020
sou fã
sou fã
Vantagens
Sua usabilidade é muto boa, o suporte americano é muito bom e muito ágil, mas o que mais gostamos é a integração das informações entre vendas e marketing que nos ajuda muito
Desvantagens
São pontos que eles já estao melhorando, mas por ser uma plataforma americana, alguns pontos (detalhes) acaba sendo diferente aqui no Brasil
- Setor: Serviços financeiros
- Porte da empresa: 11 - 50 funcionários
- Usado Semanal durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Amazing features for the price you pay
Avaliado em 18/03/2020
I've had a wonderful experience using this platform, from the ease of implementing to the plethora...
I've had a wonderful experience using this platform, from the ease of implementing to the plethora of workflows you can create. It really is created as the best in class marketing automation.
Vantagens
I really like that they are constantly innovating, adding new features and functionalities. I also think that having great support, right here in the U.S. is one of the most important things they offer.
Desvantagens
Currently, their data is not easily integrated with my reporting tool TapClicks.
Alternativas consideradas
FreshmarketerRazões para escolher o Lead Gen & CRM (formerly SharpSpring)
insufficient features, no integration with CRMSoftware anterior
MailchimpRazões para mudar para o Lead Gen & CRM (formerly SharpSpring)
ability to build landing pages, schedule social posts, social listening and superior automation workflows- Setor: Publicidade e marketing
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Sharpspring for the win--Top quality marketing software for a decent price
Avaliado em 13/08/2020
We've been using sharpspring for ourselves and as an agency for our clients. Love how well it...
We've been using sharpspring for ourselves and as an agency for our clients. Love how well it tracks clients, incoming emails, syncs with our inbox, and tracks interactions for all of our clients.
Vantagens
Looking to get the best out of my email marketing, Sharpspring gives me the chance to reach out to my whole list with a modicum of effort. The best part is the automation--triggers and the ability to build out a complex program make a big difference in efficacy and efficiency.
Desvantagens
The email builder inside of the program--WYSIWYG. You can do this, but it's frustrating to make the thing look like you want it to.
- Setor: Publicidade e marketing
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 0.0 /10
I am trying to recover 2k contacts lost in their CRM.
Avaliado em 05/03/2020
They are more interested in the revenue for the shareholders saying that the new function will...
They are more interested in the revenue for the shareholders saying that the new function will bring more income, but that's a lie. Because not all agencies or business have access to those new features. So they increase the price to everyone and then show the increase in price as success of the new feature.
Vantagens
The only reason to be on sharpspring is because the lower price compare to hubspot.
Desvantagens
The lack of support, they don't care your problems.
1.- On February 28, 2020 they erase 2,154 contacts from the CRM of one of my clients and they don't solve the problem, the only justification they have is that their system doesn't allow massive deletion of contacts.
2.- The price increment of 45% to their agencies because the new features only available in US, so all the other agencies have to pay more even if you are not allowed to get those features.
3.- The constant failure of the system, the automations fail. They are not fixing the bugs.
Resposta do Constant Contact
Hi Manuel,
Thanks for sharing your feedback with us. We've reached out to gather additional feedback and we hope to hear from you. We know our pricing is important to how partners generate revenue, and before the recent increase, SharpSpring hadn't raised prices since 2018. There was a 30-day notice before the price increase.
We were sorry to hear the feedback on our CRM. We value working together with our partners on solutions when an issue arises. Our support team worked with you and discovered that you had duplicate contacts and you did not lose contacts.
We hope to continue working closely with you to improve your experience with SharpSpring. If you'd be open to sharing any additional feedback please email us at [email protected].
- Setor: Publicidade e marketing
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
My life would have been way easier if I would have switched to SharpSpring sooner.
Avaliado em 30/07/2020
The sales team was great. You could tell they cared about more than just making the sale. They...
The sales team was great. You could tell they cared about more than just making the sale. They wanted to make sure that SharpSpring was the correct product for us. The onboarding process was super thorough and allowed us to get to know the product well before we dove in. Support is super responsive and incredibly quick. We've never waited more than a day for anything to get resolved. We have all of the tools we need to help our clients grow at a price point that you can't beat.
Vantagens
We love the automation and the social media calendar for planning and execution. The workflows have allowed us to communicate more efficiently and the personas more personally.
Desvantagens
Some of the features aren't very intuitive and are a little clunky. You can tell that the dev. team is still working some kinks out.
Razões para escolher o Lead Gen & CRM (formerly SharpSpring)
HubSpot wasn't worth the amount of money it costs.Software anterior
HubSpot Marketing HubRazões para mudar para o Lead Gen & CRM (formerly SharpSpring)
The pricepoint for the amount of tools you get blew everything else out of the water. We loved that it was basically all-in-one.Perguntas frequentes sobre o Lead Gen & CRM (formerly SharpSpring)
Abaixo estão algumas perguntas frequentes sobre o Lead Gen & CRM (formerly SharpSpring).P: Que tipo de planos o Lead Gen & CRM (formerly SharpSpring) oferece?
O Lead Gen & CRM (formerly SharpSpring) oferece os seguintes planos de pagamento:
- A partir de: 449,00 US$/mês
- Modelo de preços: Assinatura
- Avaliação gratuita: Disponível
P: Quem costuma usar o Lead Gen & CRM (formerly SharpSpring)?
Os clientes habituais do Lead Gen & CRM (formerly SharpSpring) são:
Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000
P: Em que idioma o Lead Gen & CRM (formerly SharpSpring) está?
O Lead Gen & CRM (formerly SharpSpring) está nos seguintes idiomas:
alemão, espanhol, francês, inglês, italiano, neerlandês, português, turco
P: O Lead Gen & CRM (formerly SharpSpring) é compatível com dispositivos móveis?
O Lead Gen & CRM (formerly SharpSpring) é compatível com os seguintes dispositivos:
Android (celular), iPhone (celular), iPad (tablet)
P: O Lead Gen & CRM (formerly SharpSpring) se integra com quais outros aplicativos?
O Lead Gen & CRM (formerly SharpSpring) se integra com os seguintes aplicativos:
123FormBuilder, 1CRM, AB Tasty, Accelo, Acuity Scheduling, Adobe Commerce, Agile CRM, Aircall, Alchemer, Basecamp, BigCommerce, Bitrix24, ClickTime, Close, Concrete CMS, Connexys Recruiting Software, Constant Contact, Contactually, Content Hub, Dealer.com, Direct Mail, Dotdigital, Dropbox Business, Drupal, Easy Projects, Efficy CRM, Ektron, Elcom CMS, Eventbrite, FluidSurveys, Formstack Forms, FreshBooks, Freshdesk, FullContact, Geckoboard, Getsitecontrol, Gmail, GoTo Meeting, Google Ads, Google Analytics 360, Google Calendar, Google Contacts, Gravity Forms, Groove, HappyFox Help Desk, Help Scout, InsideView, Insightly, Instapage, Interaction Studio, Intercom, Jimdo, Joomla, Jotform, Kentico, Kibo Personalization - archived, Klipfolio, Kommo, LeadMaster, Litmus, LiveAgent, Livestorm, Mailchimp, Meta for Business, Myphoner, NationBuilder, OnePageCRM, Operations Hub, Optimizely, PayPal, Pipedrive, Pipeline CRM, Pipeliner CRM, PrestaShop, ProjectManager.com, Propeller CRM, QuickBooks Online, QuickBooks Online Advanced, Quote Roller, Saasu, Salesforce Sales Cloud, SendGrid, Sendible, Shopify, Slack, Squarespace, Stripe, SugarCRM, Sumo, SurveyMonkey, Teamleader, Teamwork Desk, Todoist, Twitter/X, Typeform, Unbounce, UserEcho, UserVoice, VWO Testing, Viddler, Vtiger CRM, Webex Suite, Webtrends, Weebly, Wisepops, Wistia, WooCommerce, WordPress, Workbooks, Wrike, Wufoo, YouCanBook.me, Zapier, Zendesk Sell, Zendesk Suite, Zenkit, Zoho Books, Zoho CRM, Zoho Connect, mailparser.io, noCRM.io, vBulletin
P: Que nível de suporte o Lead Gen & CRM (formerly SharpSpring) oferece?
O Lead Gen & CRM (formerly SharpSpring) oferece as seguintes opções de suporte:
Email/Help Desk, FAQs/Fórum, Base de conhecimento, Suporte por telefone, Bate-papo
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