Sobre o SharpSpring

More than 1,400 digital marketing agencies and 6,000+ businesses worldwide have chosen SharpSpring as their marketing automation partner. Since 2014, SharpSpring has helped marketers to automate workflows, drive more leads and convert those leads to sales. With its competitive pricing and robust platform, the company has gained significant market share from industry leaders in the short time since its inception. Its robust feature set includes behavior-based email marketing, native or third-party CRM integration, social media management tools, visual workflow builder, dynamic forms, buyer personas, landing page builder, blog builder, universal CMS compatibility, and integration with hundreds of applications.

SharpSpring is typically a fraction of the cost of other marketing automation alternatives.

Principais benefícios do SharpSpring

Utilize SharpSpring’s built-in CRM, or leverage the open API and universal CMS compatibility to integrate with a third-party CRM of your choice.

SharpSpring's all-in-one system has dynamic forms, a landing page builder, blog builder, natively integrated social tools, and behavior-based email marketing.

Go beyond outdated email service providers by sending relevant content to the right lead at the right time. Leverage after-the-click tracking, notifying sales people to take action at the right moment.

SharpSpring forms allow you to build, reorder, and customize fields through a smooth drag-and-drop editor. Most fields are auto-completed for returning visitors, and SharpSpring’s progressive profiling feature allows you to collect more information on your leads as they engage with your forms over time.

Track all sales opportunities starting from creation to close with a high-level view of the entire pipeline. SharpSpring’s pipeline is customizable so you can mold it to fit your sales process.

SharpSpring analytics provide relevant and accurate data for better decision making and a clear understanding of your return on investment. Even better, ROI can be broken down by individual campaigns.

The powerful rules engine eases the process of marketing automation. With visual workflows, it’s easy to engage leads at various points in the buyer’s journey and customize each user experience.

The open API and PieSync and Zapier integrations help to connect hundreds of third-party applications with SharpSpring, along with keeping the user data safe and secure.

Dispositivos

Porte da empresa

P M G

Mercados

Estados Unidos, Canadá, Reino Unido, Austrália, Índia e outros 3, Alemanha, Brasil, México

Idiomas

Alemão, Espanhol, Francês, Holandês, Inglês e outros 3, Italiano, Português, Turco

Imagens

SharpSpring - Campaigns
SharpSpring - Conversion Report
SharpSpring - Analytics
Ver mais 4
SharpSpring - Vídeo
SharpSpring - Vídeo
Captura de tela do SharpSpring: SharpSpring - Campaigns Captura de tela do SharpSpring: SharpSpring - Conversion Report Captura de tela do SharpSpring: SharpSpring - Analytics

Recursos

Total de recursos do SharpSpring: 100

  • API
  • Acompanhamento de atividades
  • Agendamento de campanhas
  • Alertas por e-mail
  • Análise de campanhas
  • Análise de dados de vendas
  • Análise de dados em tempo real
  • Análise de dados visual
  • Análise do ROI
  • Análise empresarial
  • Ações ativadas por eventos
  • Banco de dados de cancelamento de assinatura
  • Banco de dados de contatos
  • Banco de dados do cliente
  • Bate-papo
  • Biblioteca de conteúdo
  • Biblioteca de imagens
  • Campos personalizados
  • Captura de leads
  • Contas de clientes
  • Criação de painel
  • Dados em tempo real
  • Definição de perfil de clientes
  • Distribuição automática de leads
  • Distribuição de e-mails
  • Distribuição de leads
  • Drip marketing
  • Editor de WYSIWYG
  • Editor gráfico de fluxo de trabalho
  • Filtragem de dados
  • Fluxo de trabalho baseado em regras
  • Formulários na Internet
  • Formulários personalizados
  • Função de pré-visualização
  • Geração de leads
  • Geração de relatórios de vendas
  • Gerenciamento de contatos
  • Gerenciamento de mala direta
  • Gestão de assinaturas
  • Gestão de campanhas
  • Gestão de conteúdo
  • Gestão de e-mail marketing
  • Gestão de formulários
  • Gestão de leads
  • Gestão de modelos
  • Gestão de promoções
  • Gestão de tarefas
  • Gestão de visitantes
  • Gestão do fluxo de trabalho
  • Gestão do pipeline
  • Histórico de contatos
  • Histórico do cliente
  • Imagem de marca personalizável
  • Importação de dados
  • Importação/exportação de dados
  • Integração de CRM
  • Integração de comércio eletrônico
  • Integração de e-mail
  • Integração de redes sociais
  • Integração de site
  • Integração de terceiros
  • Interface para arrastar e soltar
  • Lead Nurturing
  • Lead Scoring
  • Lembretes
  • Logon único
  • Marketing de multicanal
  • Marketing de redes sociais
  • Modelos de e-mails
  • Modelos de páginas de início
  • Modelos personalizáveis
  • Monitoramento em tempo real
  • Múltiplas campanhas
  • Múltiplas contas de usuário
  • Múltiplas empresas
  • Múltiplas fontes de dados
  • Múltiplos países
  • Notificações automáticas
  • Notificações em tempo real
  • Painel de atividades
  • Planejamento de campanhas
  • Páginas de início personalizadas
  • Ramificação de perguntas
  • Rastreamento de cliques
  • Rastreamento de comportamento
  • Rastreamento de conversão
  • Rastreamento de e-mails
  • Rastreamento de eventos
  • Rastreamento de vendas
  • Rastreamento de visitantes
  • Relatórios do pipeline
  • Relatórios e estatística
  • Relatórios em tempo real
  • Repositório de conteúdo
  • Respondedores automáticos
  • Segmentação de campanhas
  • Segmentação de clientes
  • Tarefas recorrentes
  • Testes A/B
  • Videoconferência

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Avaliações

Classificação geral

4,5 /5
(675)
Relação qualidade/preço
4,6/5
Recursos
4,4/5
Praticidade
4,3/5
Suporte ao cliente
4,6/5

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Exibindo 5 avaliações de 675
Fabio P.
Classificação geral
  • Setor: Publicidade e marketing
  • Porte da empresa: 11-50 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Recomendo para todos

Avaliado em 10/10/2020

sou fã

sou fã

Vantagens

Sua usabilidade é muto boa, o suporte americano é muito bom e muito ágil, mas o que mais gostamos é a integração das informações entre vendas e marketing que nos ajuda muito

Desvantagens

São pontos que eles já estao melhorando, mas por ser uma plataforma americana, alguns pontos (detalhes) acaba sendo diferente aqui no Brasil

Rafael E.
Classificação geral
  • Setor: Publicidade e marketing
  • Porte da empresa: 11-50 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Awesome Tool - “Functional Middle Market Software”

Avaliado em 08/02/2021

They really help to centralize all our clients, CRM, Email marketing, Lead scoring, Landing page...

They really help to centralize all our clients, CRM, Email marketing, Lead scoring, Landing page builder, marketing automarion, slaes analytics in one place.

Vantagens

We keep on being intrigued with all the Sharpspring has to bring to the table. They are really here to help organizations like us.

I love utilizing this product consistently and utilizing it to deal with my leads. As a sales rep, it is trying to discover a CRM that really works for you, not where you need to work for it. I like the convenience with the kanban sheets just as the advertising computerization for dribble crusades.

Desvantagens

By now never saw something that came in mind right now.

Berenice P.
Classificação geral
  • Setor: Publicidade e marketing
  • Porte da empresa: 2-10 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Used as point solution with all the potential of an enterprise platform

Avaliado em 29/01/2021

The interaction with customers has improved a lot since we started using SharpSpring's marketing...

The interaction with customers has improved a lot since we started using SharpSpring's marketing automation, we have a better vision of the various client profiles that we've interaction with, and we've been able to focus on every single one of them with a more mindful approach. The chatbot helped to get more leads because we discovered that visitors feel more open to sharing their lead information with a more dynamic tool than a form per example.

Vantagens

It has a lot of features and they keep adding new ones. From only one platform I'm able to keep track of my client's websites, create the forms, and manage the submissions, leads can schedule meetings with specialists without having to wait (or to interact with another human being) and I can keep track of everything with the help of the Life of the Lead. The automations available are a big deal as well, everybody in the team is aware of their responsibilities and the platform helps them never forget to follow-up.

Desvantagens

The email builder could use some improvements, maybe something more intuitive, more templates, more flexibility while making changes. Also, de contact manager is still kinda coarse, should work more like a database and not only as a display, it could be more flexible. And allow to bulk-import contacts with no emails could be huge.

Chris F.
Classificação geral
  • Setor: Logística e cadeia de fornecimento
  • Porte da empresa: 11-50 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 5.0 /10

Review

Avaliado em 22/07/2019

Started out fine until we realized that all the report data within SharpSpring was false. We...

Started out fine until we realized that all the report data within SharpSpring was false. We understand that data accountability is an issue in the marketing automation industry as a whole, but SharpSpring is especially terrible at this. The fact that upper management in IT recognizes that email report data is different between what's in SharpSpring email reports, what's in SharpSpring Life Of The Lead, and what's in the exported email report excel list and subsequently admits that none of it is entirely correct is beyond me. The software is meant to provide genuinely insightful feedback to track user activity and potential conversions, however, the development team.

Vantagens

Marketing automation features are very helpful.

Desvantagens

- There is no escalation process for customer support requests that are above a customer support reps expertise
- Email report data is BS and one of the heads of IT at SharpSpring admitted it. The report data within SS differs from the data exported; the excel file has duplicate headline titles with different meanings/data; email data is shit - we sent test emails internally and didn't open them and it shows we opened them 3 times in SS and 4 times in the exported report
- Life of the Lead is the most valuable data within SS and yet you cannot automate based on any of it
- Life Of The Lead duplicates email "opens" and "clicks" based on how many people are in the chain, giving a false view of engagement from customers
- Email clicks are a load of BS - it shows that emails were opened and every link clicked within 10 seconds of sending because of spam bots/filters. SharpSpring doesn't filter this data out, so we can't tell the difference between what's real and what's not. "Can't we export the excel sheet and do that filtering ourselves?" Nope - as stated before, one of the head IT guys at SharpSpring validated our concerns that the excel email report is indeed, shit data. None of it is usable
- Rather than creating a backlog of needed updates and releasing them as a batch update on non-business-hours, SharpSpring product development teams push updates during work hours, breaking crucial functionality for 3+ hours/week, leaving our sales staff twiddling thumbs and complaining.

Resposta do SharpSpring

Chris, we're so sorry to hear about the experience and issues you've had with SharpSpring. We thoroughly appreciate that you have expressed specific concerns and hopefully we have the opportunity to regain your trust. I know the team is actively looking into these issues, but if there's anything additional we can do in the meantime, please feel free to reach out to us at [email protected]

Christine M.
Classificação geral
  • Setor: Publicidade e marketing
  • Porte da empresa: 2-10 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

A Functional and Affordable Platform for My Small Agency!

Avaliado em 15/02/2021

Sharpspring has been incredibly helpful in allowing our small team to connect with leads, follow up...

Sharpspring has been incredibly helpful in allowing our small team to connect with leads, follow up on project prospects, organize our communications, and so much more. It allows us to accomplish a lot more for our clients, and to land more profitable projects, because we are able to take the day-to-day of marketing communication off the table, and let SharpSpring handle it! It's also been a game-changer for our B2C clients, who are able to personalize and segment their marketing efforts to specific customers, and have seen great growth in engagement and revenue!

Vantagens

When choosing a marketing automation platform for my agency, I knew I wanted something robust and customizable. I'm very hands on, and I don't like being constrained by the limitations of drag-and-drop editors or controlled interfaces. I want to be able to tailor my tools exactly to each client I work with, without compromising on functionality or efficiency. That's why SharpSpring has been a perfect fit for me! Not only is it affordable for a small agency like mine, who works with small businesses, but it's extremely powerful, and capable of executing any strategy my team or my clients require. The most complete and functional marketing automation platform out there!

Desvantagens

Because of the large range of features, it can be a little intimidating to learn for some. But the onboarding team does a great job of walking you through implementation and getting you set up for success! Our agency focuses a lot on providing social media and content marketing services to our clients, and the SharpSpring content calendar is definitely not as robust or streamlined as some other platforms I've used. However, it's definitely not the focus of the platform, and there are workarounds for most of the issues I've run into with it. The SharpSpring team is also super responsive to feedback, and are constantly improving their product. I've already seen some great changes in the time I've been using the platform, and I'm confident the content calendar and scheduling tools will only continue to improve!

Exibindo 5 avaliações de 675 Leia todas as avaliações

Perguntas frequentes sobre o SharpSpring

Abaixo estão algumas perguntas frequentes sobre o SharpSpring.

O SharpSpring oferece os seguintes planos de pagamento:

  • Modelo de preços: Assinatura
  • Teste Grátis: Não disponível

Contact SharpSpring for pricing information

O SharpSpring oferece os seguintes recursos:

  • A/B Testing
  • Activity Dashboard
  • Activity Tracking
  • Anonymous Web Visitor Identification
  • Auto-Responders
  • Automatic Lead Distribution
  • Automatic Notifications
  • Automatic Reminders
  • Behavior-Based tracking
  • Business Analysis
  • CRM Integration
  • CRM, Database Management
  • Campaign Analysis
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Campaign Tracking
  • Chat
  • Click-Through Tracking
  • Contact Database
  • Contact History
  • Content Library
  • Content Library, Trackable Assets
  • Content Repository
  • Conversion Tracking
  • Custom Fields
  • Custom Forms
  • Custom Landing Pages
  • Custom Lead Scoring
  • Customer Accounts
  • Customer Analysis
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customizable Branding
  • Customizable Templates
  • Dashboard Creation
  • Data Filtering
  • Data Import/Export
  • Drag & Drop Interface
  • Drag-and-Drop Customizable Pipeline
  • Drip Email Marketing
  • Dynamic Content
  • Dynamic Forms
  • Dynamic Lists
  • Email & Text Alerts
  • Email Distribution
  • Email Integration
  • Email Marketing
  • Email Monitoring
  • Email Templates
  • Email Tracking
  • Event Tracking
  • Event Triggered Actions
  • Event Triggered Email
  • Forms Management
  • Image Library
  • Landing Page Builder, Landing Page Templates
  • Landing Page Templates
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Scoring
  • Life of the Lead - Contact Activity Timeline
  • Market Segmentation
  • Multi-Campaign
  • Multi-Channel Marketing
  • Multi-Company
  • Multi-Country
  • Multiple Data Sources
  • Multiple User Accounts
  • Multiple device recognition & tracking
  • Open API
  • Pipeline Management
  • Pipeline Reports
  • Preview Functionality
  • ROI Analytics
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Recurring Tasks
  • Reminders & Notifications
  • Robust Reports & Analytics
  • Rules Engine
  • Sales Analytics
  • Sales Reporting
  • Sales Tracking
  • Scheduled Emails
  • Shopping Cart Integration
  • Single Sign On
  • Social Media Integration
  • Social Media Management, Content Calendar
  • Social Media Marketing
  • Template Management
  • Third-Party Integrations
  • Tracking Features
  • Unsubscribe Database
  • Visitor Targeting
  • Visitor Tracking
  • Visual Workflow Builder
  • WYSIWYG Editor
  • WYSIWYG Email Editor, Email Templates
  • Web Forms
  • Workflow Management

Os clientes habituais do SharpSpring são:

Pequenas empresas, Grandes empresas, Empresas de médio porte

O SharpSpring está nos seguintes idiomas:

Alemão, Espanhol, Francês, Holandês, Inglês, Italiano, Português, Turco

O SharpSpring é compatível com os seguintes dispositivos:

Android, iPhone

O SharpSpring se integra com os seguintes aplicativos:

APIANT, Accelo, LeadsBridge, LiveAgent, OptinMonster, PieSync, Pipedrive, ProjectManager.com, Teamleader, amoCRM

O SharpSpring oferece as seguintes opções de suporte:

Suporte online, Suporte por telefone, Tutoriais em vídeo, Base de conhecimento, FAQs

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