Lead Gen & CRM (formerly SharpSpring)

Automação de marketing acessível para empresas de todos os portes

Sobre o Lead Gen & CRM (formerly SharpSpring)

A SharpSpring, uma empresa Constant Contact, é uma plataforma de marketing de crescimento de receita que ajuda pequenas empresas a gerar leads, melhorar as conversões em vendas e gerar maiores retornos sobre o investimento em marketing. A plataforma inovadora, arquitetura aberta e suporte gratuito ao cliente, juntamente com contratos flexíveis, geram resultados reais para uma empresa ou agência de marketing digital em crescimento. Saiba mais.


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Lead Gen & CRM (formerly SharpSpring)

4,6 (757)
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Preço inicial

449,00 US$
mês
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Opções de preços

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Recursos

104
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Integrações

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Praticidade

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Relação qualidade/preço

4,7 (757)
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Atendimento ao cliente

4,6 (757)
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Zoho Mail

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Pipedrive

4,5
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Avaliações

Classificação geral

4,6 /5
(757)
Relação qualidade/preço
4,7/5
Recursos
4,4/5
Praticidade
4,3/5
Suporte ao cliente
4,6/5

Já tem o Lead Gen & CRM (formerly SharpSpring)?

Ajude os compradores de software! As avaliações de programas ajudam outras pessoas a tomarem melhores decisões.

Exibindo 5 avaliações de 757
Fabio
Classificação geral
  • Setor: Publicidade e marketing
  • Porte da empresa: 11 - 50 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Recomendo para todos

Avaliado em 10/10/2020

sou fã

sou fã

Vantagens

Sua usabilidade é muto boa, o suporte americano é muito bom e muito ágil, mas o que mais gostamos é a integração das informações entre vendas e marketing que nos ajuda muito

Desvantagens

São pontos que eles já estao melhorando, mas por ser uma plataforma americana, alguns pontos (detalhes) acaba sendo diferente aqui no Brasil

Florian
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 11 - 50 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Great Product, Outstanding Service

Avaliado em 04/02/2020

Vantagens

SharpSpring provides all necessary features for successful marketing automation while being affordable.

Desvantagens

The Visitor ID system is not working outside of the US. I am based in Europe.

Alternativas consideradas

Salesforce Sales Cloud

Software anterior

Copper

Razões para mudar para o Lead Gen & CRM (formerly SharpSpring)

SharpSpring has all the important features and is much more affordable.
Mike
Classificação geral
  • Setor: Publicidade e marketing
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Sharpspring the most complete marketing automation software you can get in this price range!

Avaliado em 02/08/2019

We use this software for the "marketing automation" catch leads and convert them to customers (for...

We use this software for the "marketing automation" catch leads and convert them to customers (for us but also our custumers). I have been using other tools and they tend to be FAR to big and overwhelming.

So my experience is that i can easy train others to use SharpSpring and let marketing and sales work together in the tool and with the tool.

Vantagens

- Price
- Easy of use
- Easy to implement and learn
- Fast support
- Active community and many updates
- Possible to have skype calls and team sessions with SharpSpring to spar.

Desvantagens

- The Social Media part in the software is not optimal, we still use other software next to it.
- CRM feature is small, great for small companies, but bigger ones can come short.

Alternativas consideradas

HubSpot Marketing Hub e Marketo Engage

Razões para mudar para o Lead Gen & CRM (formerly SharpSpring)

After running the demo of each software, the price, easy of use, and SharpSpring had a better fit with our type of costumers.
Chris
Classificação geral
  • Setor: Logística e cadeia de fornecimento
  • Porte da empresa: 11 - 50 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 5.0 /10

Review

Avaliado em 22/07/2019

Started out fine until we realized that all the report data within SharpSpring was false. We...

Started out fine until we realized that all the report data within SharpSpring was false. We understand that data accountability is an issue in the marketing automation industry as a whole, but SharpSpring is especially terrible at this. The fact that upper management in IT recognizes that email report data is different between what's in SharpSpring email reports, what's in SharpSpring Life Of The Lead, and what's in the exported email report excel list and subsequently admits that none of it is entirely correct is beyond me. The software is meant to provide genuinely insightful feedback to track user activity and potential conversions, however, the development team.

Vantagens

Marketing automation features are very helpful.

Desvantagens

- There is no escalation process for customer support requests that are above a customer support reps expertise
- Email report data is BS and one of the heads of IT at SharpSpring admitted it. The report data within SS differs from the data exported; the excel file has duplicate headline titles with different meanings/data; email data is shit - we sent test emails internally and didn't open them and it shows we opened them 3 times in SS and 4 times in the exported report
- Life of the Lead is the most valuable data within SS and yet you cannot automate based on any of it
- Life Of The Lead duplicates email "opens" and "clicks" based on how many people are in the chain, giving a false view of engagement from customers
- Email clicks are a load of BS - it shows that emails were opened and every link clicked within 10 seconds of sending because of spam bots/filters. SharpSpring doesn't filter this data out, so we can't tell the difference between what's real and what's not. "Can't we export the excel sheet and do that filtering ourselves?" Nope - as stated before, one of the head IT guys at SharpSpring validated our concerns that the excel email report is indeed, shit data. None of it is usable
- Rather than creating a backlog of needed updates and releasing them as a batch update on non-business-hours, SharpSpring product development teams push updates during work hours, breaking crucial functionality for 3+ hours/week, leaving our sales staff twiddling thumbs and complaining.

Resposta do Constant Contact

Chris, we're so sorry to hear about the experience and issues you've had with SharpSpring. We thoroughly appreciate that you have expressed specific concerns and hopefully we have the opportunity to regain your trust. I know the team is actively looking into these issues, but if there's anything additional we can do in the meantime, please feel free to reach out to us at [email protected].

Matt
Classificação geral
  • Setor: Biotecnologia
  • Porte da empresa: 11 - 50 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Double Take On This One

Avaliado em 11/03/2023

Once we hired an outside support person who had to learn the system from ground zero, the system...

Once we hired an outside support person who had to learn the system from ground zero, the system became very useful. Companies

Vantagens

Lots of options for the price tag. More marketing automation than what we originally thought this would bring.

Desvantagens

SharpSpring simply did not have enough support people to assist in the start up of the system.

Exibindo 5 avaliações de 757 Leia todas as avaliações

Perguntas frequentes sobre o Lead Gen & CRM (formerly SharpSpring)

Abaixo estão algumas perguntas frequentes sobre o Lead Gen & CRM (formerly SharpSpring).

O Lead Gen & CRM (formerly SharpSpring) oferece os seguintes planos de pagamento:

  • A partir de: 449,00 US$/mês
  • Modelo de preços: Assinatura
  • Avaliação gratuita: Disponível

Os clientes habituais do Lead Gen & CRM (formerly SharpSpring) são:

Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000

O Lead Gen & CRM (formerly SharpSpring) está nos seguintes idiomas:

alemão, espanhol, francês, inglês, italiano, neerlandês, português, turco

O Lead Gen & CRM (formerly SharpSpring) é compatível com os seguintes dispositivos:

Android (celular), iPhone (celular), iPad (tablet)

O Lead Gen & CRM (formerly SharpSpring) se integra com os seguintes aplicativos:

123FormBuilder, 1CRM, AB Tasty, Accelo, Acuity Scheduling, Adobe Commerce, Agile CRM, Aircall, Alchemer, Basecamp, BigCommerce, Bitrix24, ClickTime, Close, Concrete CMS, Connexys Recruiting Software, Constant Contact, Contactually, Content Hub, Dealer.com, Direct Mail, Dotdigital, Dropbox Business, Drupal, Easy Projects, Efficy CRM, Ektron, Elcom CMS, Eventbrite, FluidSurveys, Formstack Forms, FreshBooks, Freshdesk, FullContact, Geckoboard, GetSiteControl, Gmail, GoTo Meeting, Google Ads, Google Analytics 360, Google Calendar, Google Contacts, Gravity Forms, Groove, HappyFox Help Desk, Help Scout, InsideView, Insightly, Instapage, Interaction Studio, Intercom, Jimdo, Joomla, Jotform, Kentico, Kibo Personalization - archived, Klipfolio, Kommo, LeadMaster, Litmus, LiveAgent, Livestorm, Mailchimp, Meta for Business, Myphoner, NationBuilder, OnePageCRM, Operations Hub, Optimizely, PayPal, Pipedrive, Pipeline CRM, Pipeliner CRM, PrestaShop, ProjectManager.com, Propeller CRM, QuickBooks Online Advanced, Quickbooks Online, Quote Roller, Saasu, Salesforce Sales Cloud, SendGrid, Sendible, Shopify, Slack, Squarespace, Stripe, SugarCRM, Sumo, SurveyMonkey, Teamleader, Teamwork Desk, Todoist, Twitter, Typeform, Unbounce, UserEcho, UserVoice, VWO Testing, Viddler, Vtiger CRM, Webex, Webtrends, Weebly, Wisepops, Wistia, WooCommerce, WordPress, Workbooks, Wrike, Wufoo, YouCanBook.me, Zapier, Zendesk Sell, Zendesk Suite, Zenkit, Zoho Books, Zoho CRM, Zoho Connect, mailparser.io, noCRM.io, vBulletin

O Lead Gen & CRM (formerly SharpSpring) oferece as seguintes opções de suporte:

Email/Help Desk, FAQs/Fórum, Base de conhecimento, Suporte por telefone, Bate-papo

Categorias relacionadas

Veja todas as categorias de software encontradas para Lead Gen & CRM (formerly SharpSpring).