SharpSpring

Affordable marketing automation for all business sizes

4,5 /5 (644 avaliações) Escreva uma avaliação!

Resumo do SharpSpring

O que é o SharpSpring?

More than 1,400 digital marketing agencies and 6,000+ businesses worldwide have chosen SharpSpring as their marketing automation partner. Since 2014, SharpSpring has helped marketers to automate workflows, drive more leads and convert those leads to sales. With its competitive pricing and robust platform, the company has gained significant market share from industry leaders in the short time since its inception. Its robust feature set includes behavior-based email marketing, native or third-party CRM integration, social media management tools, visual workflow builder, dynamic forms, buyer personas, landing page builder, blog builder, universal CMS compatibility, and integration with hundreds of applications.

SharpSpring is typically a fraction of the cost of other marketing automation alternatives.

Resumo do SharpSpring

Preços

A partir de
N/A

Opções de preços

Teste Grátis
Assinatura
Relação qualidade/preço

Contact SharpSpring for pricing information


Recursos do SharpSpring

Dispositivos
Porte da empresa
P M G
Mercados
Estados Unidos, Canadá, Reino Unido, Austrália, Índia e outros 3, Alemanha, Brasil, México
Idiomas
Alemão, Espanhol, Francês, Holandês, Inglês e outros 3, Italiano, Português, Turco

Mídias

SharpSpring - Campaigns
SharpSpring - Conversion Report
SharpSpring - Analytics
SharpSpring - Vídeo SharpSpring - Vídeo Captura de tela do SharpSpring: SharpSpring - Campaigns Captura de tela do SharpSpring: SharpSpring - Conversion Report Captura de tela do SharpSpring: SharpSpring - Analytics

SharpSpring - Avaliações

SharpSpring - Avaliações

Classificação geral
4,5
/
5
Excelente
437

Muito bom
152

Regular
34

Ruim
6

Péssimo
15

Relação qualidade/preço
4,6
Recursos
4,4
Praticidade
4,3
Suporte ao cliente
4,6
91% dos usuários recomendam este app
Fabio P.

Recomendo para todos

sou fã


Tom M.

Sharp Spring - A great email marketing tool and more!

SharpSpring is a complete email marketing tool that we use to reach out to clients and market to new leads. We use the automation tools to create drip campaigns and re-marketing campaigns for potential leads. We also use the page builder to build simple landing pages and sales funnels. The contact manager has the ability to mange our list of 30,000+ without any extra costs.

It used by both our sales teams and client care teams to help the business grow. As a marketer I use SharpSpring to create campaigns that convert to sales and retention.


Traduzir com Google
Brooks M.

A powerful platform, but still has a long way to go

We use Sharpspring for email automation, marketing automation, lead tracking, reporting, as a CRM, and as a sales tool. It allows us to track contact interactions from first touchpoint through sale. It has been a huge help.


Traduzir com Google
Max P.

Great Marketing Automation Software Alternative for Agencies

The onboarding experience was easy and helpful. They helped convert our old database into ready to import SharpSpring csv. Once we were onboarded the team helped us implement other features. As previously stated, their live chat and support is so far unmatched by any other CRM tool i've used.


Traduzir com Google
Chris F.

Review

Started out fine until we realized that all the report data within SharpSpring was false. We understand that data accountability is an issue in the marketing automation industry as a whole, but SharpSpring is especially terrible at this. The fact that upper management in IT recognizes that email report data is different between what's in SharpSpring email reports, what's in SharpSpring Life Of The Lead, and what's in the exported email report excel list and subsequently admits that none of it is entirely correct is beyond me. The software is meant to provide genuinely insightful feedback to track user activity and potential conversions, however, the development team.


Traduzir com Google
Fabio P.
Setor: Publicidade e marketing
Porte da empresa: 11-50 funcionários

Recomendo para todos

Usado Diariamente durante Mais de dois anos
Avaliado em 10/10/2020
Fonte da avaliação: Capterra

sou fã

Vantagens

Sua usabilidade é muto boa, o suporte americano é muito bom e muito ágil, mas o que mais gostamos é a integração das informações entre vendas e marketing que nos ajuda muito

Desvantagens

São pontos que eles já estao melhorando, mas por ser uma plataforma americana, alguns pontos (detalhes) acaba sendo diferente aqui no Brasil

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Tom M.
Setor: Seguros
Porte da empresa: 51-200 funcionários
Traduzido para o Português
Traduzido para o Português

Sharp Spring - A great email marketing tool and more!

Usado Diariamente durante Mais de um ano
Avaliado em 03/03/2020
Fonte da avaliação: Capterra

SharpSpring is a complete email marketing tool that we use to reach out to clients and market to new leads. We use the automation tools to create drip campaigns and re-marketing campaigns for potential leads. We also use the page builder to build simple landing pages and sales funnels. The contact manager has the ability to mange our list of 30,000+ without any extra costs.

It used by both our sales teams and client care teams to help the business grow. As a marketer I use SharpSpring to create campaigns that convert to sales and retention.

Vantagens

SharpSpring is a great tool for small to mid range companies looking to build email marketing campaigns. It has great templates which allow you to create emails that look great and are functional sales tools. There are also great automation tools for drip campaigns and re-targeting.

Desvantagens

The visual email builder can be finicky at times, resulting in editing directly in the code. If you are unfamiliar or uncomfortable formatting HTML code it can be overwhelming. Also, the social media tools are weak. It would be nice if I could schedule and post content directly from SharpSpring.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Brooks M.
Setor: Publicidade e marketing
Porte da empresa: 11-50 funcionários
Traduzido para o Português
Traduzido para o Português

A powerful platform, but still has a long way to go

Usado Diariamente durante 6 a 12 meses
Avaliado em 20/11/2019
Fonte da avaliação: Capterra

We use Sharpspring for email automation, marketing automation, lead tracking, reporting, as a CRM, and as a sales tool. It allows us to track contact interactions from first touchpoint through sale. It has been a huge help.

Vantagens

My favorite thing about Sharpspring is the ability to track and analyze the entire life of a lead, from start to finish. It allows us to optimize our funnels and nurture prospects from interest to sale. It is a really powerful tool and offers (almost) everything you need for marketing automation from automated workflows to landing pages and forms to email design. I also love their lead scoring.

Desvantagens

Though it offers a lot of features, it's not all that usable compared to similar products. There are countless small usability issues. Landing pages are pretty difficult to create. Support is usually great – but can at times be entirely unhelpful. Automation has some key features other tools allow. Overall, there are just a lot of features that still need to be added in order to really compete.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 6.0/10

Max P.
Setor: Publicidade e marketing
Porte da empresa: 11-50 funcionários
Traduzido para o Português
Traduzido para o Português

Great Marketing Automation Software Alternative for Agencies

Usado Diariamente durante 6 a 12 meses
Avaliado em 30/09/2020
Fonte da avaliação: Capterra

The onboarding experience was easy and helpful. They helped convert our old database into ready to import SharpSpring csv. Once we were onboarded the team helped us implement other features. As previously stated, their live chat and support is so far unmatched by any other CRM tool i've used.

Vantagens

The software is easy to use and is constantly being updated with new features. Within our first year of using the tool, at least 4 new features were rolled out, all of which were useful. Their live support is great. They are thorough and they followup. There have been several instances where the team has followed up after the fact to check in and see if additional support was needed

Desvantagens

I would love more training. The videos are good and useful, but would love more virtual webinars or if being a partner allowed for more 1-on-1 type training. I also wish some of the CRM fields had more customization instead of being default/standard.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 9.0/10

Chris F.
Setor: Logística e cadeia de fornecimento
Porte da empresa: 11-50 funcionários
Traduzido para o Português
Traduzido para o Português

Review

Usado Diariamente durante 1 a 5 meses
Avaliado em 22/07/2019
Fonte da avaliação: Capterra

Started out fine until we realized that all the report data within SharpSpring was false. We understand that data accountability is an issue in the marketing automation industry as a whole, but SharpSpring is especially terrible at this. The fact that upper management in IT recognizes that email report data is different between what's in SharpSpring email reports, what's in SharpSpring Life Of The Lead, and what's in the exported email report excel list and subsequently admits that none of it is entirely correct is beyond me. The software is meant to provide genuinely insightful feedback to track user activity and potential conversions, however, the development team.

Vantagens

Marketing automation features are very helpful.

Desvantagens

- There is no escalation process for customer support requests that are above a customer support reps expertise
- Email report data is BS and one of the heads of IT at SharpSpring admitted it. The report data within SS differs from the data exported; the excel file has duplicate headline titles with different meanings/data; email data is shit - we sent test emails internally and didn't open them and it shows we opened them 3 times in SS and 4 times in the exported report
- Life of the Lead is the most valuable data within SS and yet you cannot automate based on any of it
- Life Of The Lead duplicates email "opens" and "clicks" based on how many people are in the chain, giving a false view of engagement from customers
- Email clicks are a load of BS - it shows that emails were opened and every link clicked within 10 seconds of sending because of spam bots/filters. SharpSpring doesn't filter this data out, so we can't tell the difference between what's real and what's not. "Can't we export the excel sheet and do that filtering ourselves?" Nope - as stated before, one of the head IT guys at SharpSpring validated our concerns that the excel email report is indeed, shit data. None of it is usable
- Rather than creating a backlog of needed updates and releasing them as a batch update on non-business-hours, SharpSpring product development teams push updates during work hours, breaking crucial functionality for 3+ hours/week, leaving our sales staff twiddling thumbs and complaining.

Traduzido para o Português

Resposta do SharpSpring

Chris, we're so sorry to hear about the experience and issues you've had with SharpSpring. We thoroughly appreciate that you have expressed specific concerns and hopefully we have the opportunity to regain your trust. I know the team is actively looking into these issues, but if there's anything additional we can do in the meantime, please feel free to reach out to us at [email protected]

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 5.0/10

Recomendação do usuário
9/10
Baseado em 644 usuários
Compare as alternativas por recomendação dos usuários
Compare com alternativas

Preço do SharpSpring

Preço do SharpSpring

A partir de
N/A
Teste Grátis
Assinatura
Relação qualidade/preço

Contact SharpSpring for pricing information

Contact SharpSpring for pricing information

Relação qualidade/preço
4,6/5
Baseado em 644 usuários
Compare as alternativas por relação qualidade/preço
Compare com alternativas

Recursos do SharpSpring

Recursos do SharpSpring

API
Análise de campanhas
Análise de dados da participação
Análise de dados em tempo real
Gestão de campanhas
Gestão de conteúdo
Gestão de modelos
Imagem de marca personalizável
Importação/exportação de dados
Integração de redes sociais
Integração de terceiros
Interface para arrastar e soltar
Marketing de multicanal
Modelos personalizáveis
Monitoramento
Notificações automáticas
Painel de atividades
Relatórios e estatística
Segmentação de campanhas
Testes A/B
Recursos
4,4/5
Baseado em 644 usuários
Compare as alternativas por avaliações dos recursos
Compare com alternativas

Categorias

Mais informações sobre SharpSpring

Mais informações sobre SharpSpring

Principais recursos do SharpSpring

  • A/B Testing
  • Activity Dashboard
  • Activity Tracking
  • Anonymous Web Visitor Identification
  • Auto-Responders
  • Automatic Lead Distribution
  • Automatic Notifications
  • Automatic Reminders
  • Behavior-Based tracking
  • Business Analysis
  • CRM Integration
  • CRM, Database Management
  • Campaign Analysis
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Campaign Tracking
  • Chat
  • Click-Through Tracking
  • Contact Database
  • Contact History
  • Content Library
  • Content Library, Trackable Assets
  • Content Repository
  • Conversion Tracking
  • Custom Fields
  • Custom Forms
  • Custom Landing Pages
  • Custom Lead Scoring
  • Customer Accounts
  • Customer Analysis
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customizable Branding
  • Customizable Templates
  • Dashboard Creation
  • Data Filtering
  • Data Import/Export
  • Drag & Drop Interface
  • Drag-and-Drop Customizable Pipeline
  • Drip Email Marketing
  • Dynamic Content
  • Dynamic Forms
  • Dynamic Lists
  • Email & Text Alerts
  • Email Distribution
  • Email Integration
  • Email Marketing
  • Email Monitoring
  • Email Templates
  • Email Tracking
  • Event Tracking
  • Event Triggered Actions
  • Event Triggered Email
  • Forms Management
  • Image Library
  • Landing Page Builder, Landing Page Templates
  • Landing Page Templates
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Scoring
  • Life of the Lead - Contact Activity Timeline
  • Market Segmentation
  • Multi-Campaign
  • Multi-Channel Marketing
  • Multi-Company
  • Multi-Country
  • Multiple Data Sources
  • Multiple User Accounts
  • Multiple device recognition & tracking
  • Open API
  • Pipeline Management
  • Pipeline Reports
  • Preview Functionality
  • ROI Analytics
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Recurring Tasks
  • Reminders & Notifications
  • Robust Reports & Analytics
  • Rules Engine
  • Sales Analytics
  • Sales Reporting
  • Sales Tracking
  • Scheduled Emails
  • Shopping Cart Integration
  • Single Sign On
  • Social Media Integration
  • Social Media Management, Content Calendar
  • Social Media Marketing
  • Template Management
  • Third-Party Integrations
  • Tracking Features
  • Unsubscribe Database
  • Visitor Targeting
  • Visitor Tracking
  • Visual Workflow Builder
  • WYSIWYG Editor
  • WYSIWYG Email Editor, Email Templates
  • Web Forms
  • Workflow Management

Vantagens

Utilize SharpSpring’s built-in CRM, or leverage the open API and universal CMS compatibility to integrate with a third-party CRM of your choice.

SharpSpring's all-in-one system has dynamic forms, a landing page builder, blog builder, natively integrated social tools, and behavior-based email marketing.

Go beyond outdated email service providers by sending relevant content to the right lead at the right time. Leverage after-the-click tracking, notifying sales people to take action at the right moment.

SharpSpring forms allow you to build, reorder, and customize fields through a smooth drag-and-drop editor. Most fields are auto-completed for returning visitors, and SharpSpring’s progressive profiling feature allows you to collect more information on your leads as they engage with your forms over time.

Track all sales opportunities starting from creation to close with a high-level view of the entire pipeline. SharpSpring’s pipeline is customizable so you can mold it to fit your sales process.

SharpSpring analytics provide relevant and accurate data for better decision making and a clear understanding of your return on investment. Even better, ROI can be broken down by individual campaigns.

The powerful rules engine eases the process of marketing automation. With visual workflows, it’s easy to engage leads at various points in the buyer’s journey and customize each user experience.

The open API and PieSync and Zapier integrations help to connect hundreds of third-party applications with SharpSpring, along with keeping the user data safe and secure.

Perguntas frequentes sobre o SharpSpring

Perguntas frequentes sobre o SharpSpring

Abaixo estão algumas perguntas frequentes sobre o SharpSpring.

P: Que tipo de planos o SharpSpring oferece?

O SharpSpring oferece os seguintes planos de pagamento:

Modelo de preços: Assinatura

Teste Grátis: Não disponível

Contact SharpSpring for pricing information

P: Quais são os principais recursos do SharpSpring?

O SharpSpring oferece os seguintes recursos:

  • A/B Testing
  • Activity Dashboard
  • Activity Tracking
  • Anonymous Web Visitor Identification
  • Auto-Responders
  • Automatic Lead Distribution
  • Automatic Notifications
  • Automatic Reminders
  • Behavior-Based tracking
  • Business Analysis
  • CRM Integration
  • CRM, Database Management
  • Campaign Analysis
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Campaign Tracking
  • Chat
  • Click-Through Tracking
  • Contact Database
  • Contact History
  • Content Library
  • Content Library, Trackable Assets
  • Content Repository
  • Conversion Tracking
  • Custom Fields
  • Custom Forms
  • Custom Landing Pages
  • Custom Lead Scoring
  • Customer Accounts
  • Customer Analysis
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customizable Branding
  • Customizable Templates
  • Dashboard Creation
  • Data Filtering
  • Data Import/Export
  • Drag & Drop Interface
  • Drag-and-Drop Customizable Pipeline
  • Drip Email Marketing
  • Dynamic Content
  • Dynamic Forms
  • Dynamic Lists
  • Email & Text Alerts
  • Email Distribution
  • Email Integration
  • Email Marketing
  • Email Monitoring
  • Email Templates
  • Email Tracking
  • Event Tracking
  • Event Triggered Actions
  • Event Triggered Email
  • Forms Management
  • Image Library
  • Landing Page Builder, Landing Page Templates
  • Landing Page Templates
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Scoring
  • Life of the Lead - Contact Activity Timeline
  • Market Segmentation
  • Multi-Campaign
  • Multi-Channel Marketing
  • Multi-Company
  • Multi-Country
  • Multiple Data Sources
  • Multiple User Accounts
  • Multiple device recognition & tracking
  • Open API
  • Pipeline Management
  • Pipeline Reports
  • Preview Functionality
  • ROI Analytics
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Recurring Tasks
  • Reminders & Notifications
  • Robust Reports & Analytics
  • Rules Engine
  • Sales Analytics
  • Sales Reporting
  • Sales Tracking
  • Scheduled Emails
  • Shopping Cart Integration
  • Single Sign On
  • Social Media Integration
  • Social Media Management, Content Calendar
  • Social Media Marketing
  • Template Management
  • Third-Party Integrations
  • Tracking Features
  • Unsubscribe Database
  • Visitor Targeting
  • Visitor Tracking
  • Visual Workflow Builder
  • WYSIWYG Editor
  • WYSIWYG Email Editor, Email Templates
  • Web Forms
  • Workflow Management

P: Quem costuma usar o SharpSpring?

Os clientes habituais do SharpSpring são:

Pequenas empresas, Grandes empresas, Empresas de médio porte

P: Em que idioma o SharpSpring está?

O SharpSpring está nos seguintes idiomas:

Alemão, Espanhol, Francês, Holandês, Inglês, Italiano, Português, Turco

P: Que tipo de planos o SharpSpring oferece?

O SharpSpring tem os seguintes planos de preços:

Assinatura

P: O SharpSpring é compatível com disponíveis móveis?

O SharpSpring é compatível com os seguintes dispositivos:

Android, iPhone

P: O SharpSpring se integra com quais outros aplicativos?

O SharpSpring se integra com os seguintes aplicativos:

APIANT, Accelo, LeadsBridge, LiveAgent, OptinMonster, PieSync, Pipedrive, ProjectManager.com, Teamleader, amoCRM

P: Que nível de suporte o SharpSpring oferece?

O SharpSpring oferece as seguintes opções de suporte:

Suporte online, Suporte por telefone, Tutoriais em vídeo, Base de conhecimento, FAQs