HubSpot CRM

HubSpot CRM

Tudo o que você precisa para vender em um pacote integrado

4.5/5 (2145 avaliações)

Resumo do HubSpot CRM

O HubSpot CRM foi completamente desenvolvido e está pronto para eliminar o trabalho manual e de fato ajudar as equipes de vendas. Ele está pronto para o mundo moderno e para ajudar os usuários a venderem. O HubSpot CRM cuida de todos os pequenos detalhes, registrando e-mails, gravando chamadas e gerenciando dados, de uma maneira muito intuitiva, portanto, liberando um tempo de vendas valioso no processo.

Obtenha uma visão atualizada de todo o funil de vendas em um painel limpo e visual. Os usuários podem classificar os negócios ganhos e perdidos, os compromissos agendados e os contratos enviados em qualquer período e acompanhar o desempenho em relação às cotas. Classifique transações por nome, proprietário, valor ou estágio com filtros personalizados para obter informações úteis em segundos.

O HubSpot CRM rastreia as interações do cliente automaticamente, seja por e-mail, mídia social ou chamada. Sincronize com o Gmail ou o Outlook usando as vendas do HubSpot e capture todas as chamadas, e-mails ou reuniões conforme elas acontecem. Toda interação com um lead é armazenada em uma linha do tempo organizada, incluindo chamadas, e-mails, reuniões e anotações. Sincronize com o recurso HubSpot Marketing para saber quais leads de conteúdo foram consumidos para personalizar a abordagem.

Preços

A partir de
N/A
Opções de preços
Avaliação gratuita
Gratuito
Assinatura
Relação qualidade/preço

Dispositivos

Porte da empresa

P
M
G

Mercados

Ásia, Austrália, Brasil, Canadá, China e outros 5, Europa, Alemanha, Índia, Japão, América Latina

Idiomas

Inglês, Francês, Alemão, Japonês, Português, Espanhol

HubSpot CRM - Avaliações

Classificação geral
4.5/5
93% avaliações positivas
1295
Excelente
690
Muito bom
127
Média
21
Ruim
12
Péssimo
Avaliador Verificado
Traduzir com Google

Most nimble CRM platform on the market

Usado Diariamente durante Mais de dois anos
Avaliado em 01/08/2019
Fonte da avaliação: Capterra

- Has standardized our data collection process
- Has allowed us to build a far more robust database
- Has helped us automate low-value activities

Vantagens

- Easy to get up and running, i.e. implementation is not a painful process
- Less expensive than competitors
- SO SO MANY amazing native integrations
- Clean layout
- Good mobile functionality
- Easiest to learn from a user and admin perspective

Desvantagens

- Don't enjoy the "Hubspot fields that cannot be changed" i.e. customization is limited
- Workflows can be wonky and don't always work right
- Support is based on the person, though most of them are fairly knowledgeable

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

10.0/10
Nisarg G.
Traduzir com Google

Using it for more than 2 years

Usado Diariamente durante Mais de dois anos
Avaliado em 10/06/2019
Fonte da avaliação: Capterra

- Overall experience is better than any other CRM available in the market. if you are a small scale company than the works better than Salesforce.

Vantagens

- Easy to implement
- Automated our sales process
- You can customize the fields as per your requirements
- The system is not that buggy except for last month couple of issues for the software

Desvantagens

- Marketing automation is a little faulty as you can not get accurate data from Hubspot. Hubspot data and google analytics data shows the difference.

- Customer Services is not that trained, most of the time I ended up with finding a solution with my self

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

8.0/10
Avaliador Verificado
Traduzir com Google

Love HubSpot

Usado Diariamente durante Mais de dois anos
Avaliado em 13/11/2018
Fonte da avaliação: Capterra

HubSpot is super easy to use and their educational support makes it even better. They not only tell you how to accomplish a task, they also provide the 'why' for the task. It is a tool that I use all day, everyday and the social functionality is some of the best I've ever seen. I love being able to review all of the activity in one pane and even like comments or respond in that same pane. I wish that direct or private messages to our pages were accessible here, but I do get everything else. If you are looking for a marketing tool that includes all of the digital components for your marketing plan, this is it. You won't find a single platform that is as easy to use and incorporates so many of the things we do.

Vantagens

HubSpot is super easy to use and it's relatively easy to add users with specific access. This is great if you have review processes like ours. The new email WYSIWYG is much simpler to use now and for that alone, I'd recommend this tool. My team especially likes the calendar view for scheduling Social posts. This, by itself, has allowed my team to plan and schedule social posts up to three months out. We could go further, but choose not to.

Desvantagens

If you have a lot of brands with corresponding websites and social channels, it is difficult to keep that all separate. HubSpot recently added subdomain functionality that is helping us with that, but it has not been extended yet to include social channels. I also wish we had the ability to tag items with multiple campaigns because occasionally I need to track two things (the brand associated and the event or promotion). Campaigns are one of the ways I use to distinguish between brands, especially with Social posts.

Detalhamento da qualificação

Praticidade
Suporte ao cliente

Probabilidade de recomendação

10.0/10
Javier S.
Traduzir com Google

HubSpot CRM its Free, Easy to Use and that makes it Extremely Useful

Usado Diariamente durante Mais de dois anos
Avaliado em 07/11/2018
Fonte da avaliação: Capterra

I've used several instances of HubSpot CRM in jobs at different corporations as well as help set the CRM to a few clients in the past. The fact that it is Free and extremely easy to use has motivated me to recommend it to many friends, from the smallest individual contractors and freelancers to actually large companies.

Vantagens

My favorite aspect of HubSpot CRM is the ability to track all activities and link it to other documents. This aspect combined with how quick and easy is to set a reminder for a follow-up call or email, helps me guarantee success with prospects and customers.
The second best aspect, in my opinion, it’s the integration with the HubSpot marketing platform, since I can easily see the workflows that a potential client has had, the downloads that he has made and when he has made interactions in my websites.
But I know that for many people the fact that it is Free and that it connects to many 3rd party Apps, is it most important selling point. Though personally I’ve only connected it to WordPress websites and some Email Marketing platforms.
Lastly, something that I don’t see people talk a lot about, is that the sales pipelines helps close more deals with less work, as it organizes and tracks every aspect and helps it grow and develop in the right direction.

Desvantagens

Only two specific points comes to my mind.
The CRM lacks the ability to add multiple email addresses to a single contact record. Sometimes I start a conversation with a contact through a work email, but then sends some information through a secondary email address. Even though it is something small, I think it limits my capacity to contact.

And also the ability to merge companies would also be of great help, since HubSpot CRM does not have any tool to join the information of the contacts of different organizations.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

8.0/10
Rhianna J.
Traduzir com Google

User-friendly software with great resources. I am a big fan

Usado Diariamente durante Mais de dois anos
Avaliado em 02/10/2018
Fonte da avaliação: Capterra

I use it every day, and I am still constantly learning new things and finding new ways to use it and make my work easier. I am definitely a Hubspot champion.

Vantagens

Hubspot is user-friendly, attractive, and useful for different levels of expertise. We use it for the website, blog, social media, email, and CRM.
The content around the software is fantastic, with active blogs for different user groups, detailed guidance for how to use functionalities and what you could use them for, and templates to help you tackle projects. They provide a lot of resources to help you get the best out of Hubspot, and if you're stuck, the customer support is responsive and helpful.
Something I particularly like about Hubspot is how actively they are developing it. It seems to be every month that we receive an update of new features, functionality or integrations. They have recently added the ability to manage multiple currencies, which people had been really actively asking for on the community forum, and I was so pleased to see this added. Hubspot clearly listen to the feedback and suggestions from the community.

Desvantagens

There are some things which are a bit inflexible. For example, the Industry field for Companies is very large and has a lot of industries which would never be relevant to us. I would like to be able to delete or at least hide features and information which we never use and would never use.
Our email is on Outlook Exchange, which unfortunately means we are unable to use some of Hubspot's functions, like being able to email from within the platform and the Meetings function, which I would love to be able to use.

Detalhamento da qualificação

Praticidade

Probabilidade de recomendação

10.0/10

Preço do HubSpot CRM

A partir de
N/A
Opções de preços
Avaliação gratuita
Gratuito
Assinatura
Relação qualidade/preço

Recursos do HubSpot CRM

  • API
  • Acompanhamento de atividades
  • Banco de dados de contatos
  • Dados em tempo real
  • Gestão de leads
  • Integração de CRM
  • Integração de e-mail
  • Integração de terceiros
  • Modelos personalizáveis
  • Notificações automáticas
  • Painel de atividades

  • Análise de dados de vendas
  • Captura de leads
  • Ferramentas de colaboração
  • Função de busca
  • Geração de relatórios de vendas
  • Importação/exportação de dados
  • Monitoramento
  • Rastreamento de vendas
  • Relatórios e estatística

Perguntas frequentes sobre o HubSpot CRM

Abaixo estão algumas perguntas frequentes sobre o HubSpot CRM.

P: Que tipo de planos o HubSpot CRM oferece?

O HubSpot CRM oferece os seguintes planos de pagamento:

Modelo de preços: Gratuito, Assinatura

Avaliação gratuita: Não disponível

P: Quais são os principais recursos do HubSpot CRM?

Não temos informações sobre os recursos do HubSpot CRM.

P: Quem costuma usar o HubSpot CRM?

Os clientes habituais do HubSpot CRM são:

Grandes empresas, Empresas de médio porte, Pequenas empresas

P: Em que idioma o HubSpot CRM está?

O HubSpot CRM está nos seguintes idiomas:

Inglês, Francês, Alemão, Japonês, Português, Espanhol

P: Que tipo de planos o HubSpot CRM oferece?

O HubSpot CRM tem os seguintes planos de preços:

Gratuito, Assinatura

P: O HubSpot CRM é compatível com disponíveis móveis?

O HubSpot CRM é compatível com os seguintes dispositivos:

iPhone

P: O HubSpot CRM se integra com quais outros aplicativos?

O HubSpot CRM se integra com os seguintes aplicativos:

Anypoint Platform, Cloud Elements, CloudHub, Colabo, Kayako, Mule ESB, PieSync, Repsly, Tidio, Workato

P: Que nível de suporte o HubSpot CRM oferece?

O HubSpot CRM oferece as seguintes opções de suporte:

FAQs, Base de conhecimento, Suporte online, Suporte por telefone, Tutoriais em vídeo