HubSpot CRM

HubSpot CRM

Tudo o que você precisa para vender em um pacote integrado

4.5/5 (2146 avaliações)

Resumo do HubSpot CRM

O HubSpot CRM foi completamente desenvolvido e está pronto para eliminar o trabalho manual e de fato ajudar as equipes de vendas. Ele está pronto para o mundo moderno e para ajudar os usuários a venderem. O HubSpot CRM cuida de todos os pequenos detalhes, registrando e-mails, gravando chamadas e gerenciando dados, de uma maneira muito intuitiva, portanto, liberando um tempo de vendas valioso no processo.

Obtenha uma visão atualizada de todo o funil de vendas em um painel limpo e visual. Os usuários podem classificar os negócios ganhos e perdidos, os compromissos agendados e os contratos enviados em qualquer período e acompanhar o desempenho em relação às cotas. Classifique transações por nome, proprietário, valor ou estágio com filtros personalizados para obter informações úteis em segundos.

O HubSpot CRM rastreia as interações do cliente automaticamente, seja por e-mail, mídia social ou chamada. Sincronize com o Gmail ou o Outlook usando as vendas do HubSpot e capture todas as chamadas, e-mails ou reuniões conforme elas acontecem. Toda interação com um lead é armazenada em uma linha do tempo organizada, incluindo chamadas, e-mails, reuniões e anotações. Sincronize com o recurso HubSpot Marketing para saber quais leads de conteúdo foram consumidos para personalizar a abordagem.

Preços

A partir de
N/A
Opções de preços
Avaliação gratuita
Gratuito
Assinatura
Relação qualidade/preço

Dispositivos

Porte da empresa

P
M
G

Mercados

Ásia, Austrália, Brasil, Canadá, China e outros 5, Europa, Alemanha, Índia, Japão, América Latina

Idiomas

Inglês, Francês, Alemão, Japonês, Português, Espanhol

HubSpot CRM - Avaliações

Classificação geral
4.5/5
93% avaliações positivas
1301
Excelente
698
Muito bom
116
Regular
20
Ruim
11
Péssimo
Missy S.
Traduzir com Google

Free CRM or full stack implementation - excellent value!

Usado Diariamente durante 6 a 12 meses
Avaliado em 02/10/2019
Fonte da avaliação: Capterra

I recommend to anyone who makes the investment: spend a week to LEARN the product using the HubSpot certifications (video tutorials, etc. - use the resources to know WHAT you now have in your toolbox!). Then, PLAN and SCOPE your on-boarding project together, as a team. Don't try to do everything at once, or even in concert over various departments. What one area of your business needs WILL affect the others.

Vantagens

Intuitive, easy to use, great support, fantastic on-boarding staff, excellent knowledge base. Large marketplace of ancillary providers, but if you have any level of reading comprehension, you can follow KB and/or support instructions provided and do-it-yourself.

Desvantagens

A few missing features, but HubSpot has a robust community for those kinds of requests. Honestly, I love the software so much that I cannot even think of anything very serious as a con. Example: cannot personalize the URL for quotes in the Sales Module. Service Module is fairly new and could use some maturation of features.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

10.0/10
Ian P.
Traduzir com Google

Best CRM Hands Down

Usado Diariamente durante Mais de dois anos
Avaliado em 02/10/2019
Fonte da avaliação: Capterra

HubSpot CRM is the absolute best sales tool on the market....and it's not particularly close. I've, unfortunately, worked for companies that use other, clunky CRMs, making it so much harder to do my job. Whether it's reporting, pipeline management, or simply contacting a client or prospect, HubSpot gives you all the tools, and then some, to crush your sales goals.

Vantagens

The ease of use is fantastic, making for a simple, hit-the-ground-running kind of user experience. I also really enjoy the use of reporting dashboards and report builder. This helps me evaluate deal activity on a detailed, property based level that helps improve our sales abilities.

Desvantagens

No cons really. In my 3.5 years of using HubSpot, I've yet to hit a speed bump or find something that impedes my ability to manage and sell.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

10.0/10
Travis S.
Traduzir com Google

User Friendly, Easy to use for Sales Growth

Usado Diariamente durante Mais de um ano
Avaliado em 02/10/2019
Fonte da avaliação: Capterra

We are becoming far more effective as a sales team with activity and internal organization. We have a system that tells us who to contact, when, and in regard to what. HubSpot CRM is the most important piece of software that our company has and we couldn't go one day without it.

Vantagens

Easy for all users to understand and use, but can be customized if needed. The contact timeline and deal filters are my favorite features of the CRM.

Desvantagens

There are no downfalls of HubSpot CRM. It is so easy to use, and can be used as out of box or customized to your needs. It's truly a great solution and one of the best CRM's in the world.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

10.0/10
Marygrace R.
Traduzir com Google

Great customer service and worth the value

Usado Diariamente durante Mais de dois anos
Avaliado em 02/10/2019
Fonte da avaliação: Capterra

Vantagens

Amazing customer service support. The success managers are extremely knowledgeable and answer emails quickly. They have made a huge difference.

The interface is very user-friendly so my not so tech-savvy salespeople can still use the software.

I like that new features are constantly coming out and that Hub gives beta options for users to test them out.

The reporting functionality is cool although I do prefer excel mostly.

It's nice that our marketing team can operate on the same platform (I am sales).

Desvantagens

I wish there was more customization. Not every company sells the same way so it would be great to be able to customize the deal section to match how we code/itemize our deals. We can do it to an extent but it causes a lot of user error. I also know that its open-source API but that's not helpful if you don't have an engineer.

Because companies are based on domain, there are a lot of duplicate companies and, having a large database, it's a pain (nearly impossible) to manage. Also, the HubSpots Insights database is really bad. The information isn't accurate so we need to do data enrichment on our own.

Same complaint with contacts. Lot of duplicates.

There's no AI so, right now that's okay but I can see it being a problem as we grow.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

7.0/10
Laci C.
Traduzir com Google

An Overly Honest Review

Usado Diariamente durante Mais de um ano
Avaliado em 03/10/2019
Fonte da avaliação: Capterra

Overall, Hubspot is an incredible software with more to offer than I originally thought possible in one system. While there's a lot of room for improvement, they make weekly updates to software. It's continually growing and getting better and it was already very impressive. I have become the cheerleader in my company for Hubspot and if they were a football team, they'd be the team that consistently beats their more talented rivals but doesn't always score against the easy wins. It's frustrating but knowing their talent and that they're truly better than that, you realize that they'll figure it out sooner or later. Go team, go!

Vantagens

I like the overall ease of use within Hubspot. Tasks like building a landing page or setting up an automation workflow are not longer complicated pieces of code. They're truly user friendly to build, change, and report on. There are so many resources to help you if you do get stuck on anything. Between the blogs, learning academy, ask the community, and actual support... you can find the answer to any question. Sometimes the answer is simply that it cannot be done and then you're prompted to leave your idea in the community to vote on. This feature is another one that I appreciate a lot as we've been told that the communities top voted ideas are the ones the engineers work to bring to light first. If this is true or not is unknown by me, but I do greatly like the idea.

Desvantagens

Hubspot is a wonderful software however, the worst headache a user will have is Hubspot missing many key and often basic features regardless of the level you purchase. They simply don't exist. A couple examples, you cannot schedule reoccurring tasks. This means if you have daily Tasks that you want to add to your Task Queues (another absolute favorite feature) you will have to manually add each daily task. Tasks also don't sync to your Google Calendar. The Conversation Inbox is their most limited feature in my opinion. This is meant to serve as your email system however there are so many holes in it that we were not able to navigate away from our existing email platform. You cannot have folders or multiple inboxes in the same view unless they are the default folders. You cannot make your own at this time. You have to manually add your signature if you are working from the inbox but it will automatically populate if you are working from a contact's page. Hubspot form submission notifications come into your separate email platform visually appealing and easy to read, however this email does not show up on the contacts timeline but instead the information gather is presented in a hard to find expandable note that is not user friendly. More so that pretty Hubspot email does come into Hubspot, it just gets automatically marked as spam due to Hubspots none-changeable rule that anything coming from [email protected] gets marked as spam.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

10.0/10

Preço do HubSpot CRM

A partir de
N/A
Opções de preços
Avaliação gratuita
Gratuito
Assinatura
Relação qualidade/preço

Recursos do HubSpot CRM

  • API
  • Acompanhamento de atividades
  • Banco de dados de contatos
  • Dados em tempo real
  • Gerenciamento de contatos
  • Gestão de leads
  • Integração de CRM
  • Integração de e-mail
  • Integração de terceiros
  • Modelos personalizáveis
  • Notificações automáticas
  • Painel de atividades

  • Análise de dados de vendas
  • Ferramentas de colaboração
  • Função de busca
  • Geração de relatórios de vendas
  • Importação/exportação de dados
  • Monitoramento
  • Rastreamento de vendas
  • Relatórios e estatística

Perguntas frequentes sobre o HubSpot CRM

Abaixo estão algumas perguntas frequentes sobre o HubSpot CRM.

P: Que tipo de planos o HubSpot CRM oferece?

O HubSpot CRM oferece os seguintes planos de pagamento:

Modelo de preços: Gratuito, Assinatura

Avaliação gratuita: Não disponível

P: Quais são os principais recursos do HubSpot CRM?

Não temos informações sobre os recursos do HubSpot CRM.

P: Quem costuma usar o HubSpot CRM?

Os clientes habituais do HubSpot CRM são:

Grandes empresas, Empresas de médio porte, Pequenas empresas

P: Em que idioma o HubSpot CRM está?

O HubSpot CRM está nos seguintes idiomas:

Inglês, Francês, Alemão, Japonês, Português, Espanhol

P: Que tipo de planos o HubSpot CRM oferece?

O HubSpot CRM tem os seguintes planos de preços:

Gratuito, Assinatura

P: O HubSpot CRM é compatível com disponíveis móveis?

O HubSpot CRM é compatível com os seguintes dispositivos:

iPhone

P: O HubSpot CRM se integra com quais outros aplicativos?

O HubSpot CRM se integra com os seguintes aplicativos:

Anypoint Platform, Cloud Elements, CloudHub, Colabo, Kayako, Mule ESB, PieSync, Repsly, Tidio, Workato

P: Que nível de suporte o HubSpot CRM oferece?

O HubSpot CRM oferece as seguintes opções de suporte:

FAQs, Base de conhecimento, Suporte online, Suporte por telefone, Tutoriais em vídeo