Cin7

Software specially designed for Fashion Industry.. Multiple Size, Style, Fit, Fabric etc.. No problem...

Many advanced features like B2B webportal, Xero Integration, Email Integration etc at no extra cost.

On-Board support is worth $$$$ of dollars.. They do this so well.. Thank you Jeff...

Pivot table reports - We were used to excel reports.. But this Pivot table stuff is out of this world..

At times Crashes during log-ins.. I assume a bug... It is understandable considering cloud based system.. Not a major, but it will be great if they can rectify this soon.

Automatic email reports.. for example a weekly email to our customers on stock or sales report etc would be a great feature.

Simplified data entry short cuts (like Control + D - for entering same data for all lines) would be a great feature to add.

Rather than Xero or QuickBooks, a simplified inbuilt payment system in Cin7 will be beneficial for small businesses who don't want to use accounting packages.

Single user low cost (under $ 100 per month) version would benefit some small operators..

Cin7 has allowed us to integrate and resolve most of our order processing, logistics, inventory and accounting functions into one platform. The API integration into Xero is critical for our business. The reporting capabilities are very powerful and can be used to resolve a number of sales, inventory and regulatory reporting requirements. There really isn't any product on the market that rolls all these features into one package.

The price is very expensive and the learning curve is quite steep. The CRM functions are pretty light and need fleshing out. Of most concern were the surprisingly large number of bugs and errors in the reports. Support has been responsive and fixed most issues we have discovered in a timely fashion, but it has been surprising how many bugs we have identified and had to report. This left us feeling like we were paying to be a beta tester. As time goes on and the product matures, this should become less of an issue and I don't consider it a deal breaker, but Cin7 could really improve in this area.

It's early days for us. Cin7 seems like a powerful tool that we look forward to using to it's full potential. We are loving the degree of customisation. Reporting is a step up from other systems. Smart buyer tool is great.

There are some features that seem quite unintuitive. A great feature is often let down by poor UX and UI. Hopefully things will improve. No mobile app.

There isn't much. There were issues with everything really.

The fact we were lied to by the sales team. We were told syncing between Shopify sites was 1 minute. Then while going through the onboarding process we found out it can take up to 2 hours. We now need to scrap all the work we have done with the onboarding and find a replacement.

The support during the onboarding was also terrible. They would take days to respond then try and put pressure on us to get it. They just wanted the money and us out of the way.

Allows us to integrate with our B2C Shopify store, B2B online store and 3PL order fulfilment, as well as managing our stock imports from external suppliers both domestically and globally.

We'd love more ability to tailor the look of our B2B store, however functionally it still meets all our needs