Cin7

Cin7

All-in-one cloud INVENTORY, POS, EDI, B2B and 3PL

4.3/5 (357 avaliações)

Resumo do Cin7

O que é o Cin7?

Cin7 is the automated inventory management platform for brands growing their revenue over $1 million. Cin7 synchronizes their stock with sales and orders across every physical and online sales channel and automates order processes for greater efficiency. Cin7 is not ideal for Rentals or Asset management type of businesses. Brands that sell or distribute products use Cin7 to keep costs down, margins and cash flow high and stock at the right level.

Resumo do Cin7

Preços

A partir de
US$ 299,00/mês

Opções de preços

Teste Grátis
Assinatura
Relação qualidade/preço

Pricing starts from $299 per month.
Contact Cin7 for full pricing information.


Recursos do Cin7

Dispositivos
Porte da empresa
P M G
Mercados
Ásia, Austrália, Brasil, Canadá, China e outros 5, Europa, Alemanha, Índia, Japão, América Latina
Idiomas
Inglês

Capturas de tela

Captura de tela do Cin7:
Captura de tela do Cin7: Captura de tela do Cin7: Captura de tela do Cin7: Captura de tela do Cin7: Captura de tela do Cin7: Captura de tela do Cin7: Captura de tela do Cin7:

Cin7 - Avaliações

Cin7 - Avaliações

Classificação geral
4.3
/
5 357 avaliações
Excelente
199

Muito bom
108

Regular
22

Ruim
17

Péssimo
11

Relação qualidade/preço
4.1
Recursos
4.2
Praticidade
4.2
Suporte ao cliente
4.2
86% dos usuários recomendam este app
Elioth F.

Terrible Custumer Support


Traduzir com Google
Katrina G.

Fantastic Customer Support

I've had some incredibly positive experiences with the Support team - our Implementation Specialist, was phenomenal and really made the transition from our old system to Cin7 extremely smooth for us. He was able to explain things in plain English to us, and I always felt that he 'understood' what we needed. Our post-live onboarding specialist has also been wonderful, very responsive and so helpful. It's great that I get the same support specialist to work with - someone who understands our business and what we're after. We've recently had executive help us out on our account as well, and she has been so prompt to attend to my queries, and when I needed some urgent assistance, we turned it around extremely quickly, and exactly to my specifications. I could not be happier!


Traduzir com Google
Sean S.

Extremely powerful inventory and order processing and logistic package

While challenging to learn and deploy, it's unique feature set and capabilities mean they don't have any one direct competitor and you'd have to piece together multiple platform and cloud services to get the same level of features and functionality.


Traduzir com Google
Paul T.

I would highly recommend Cin7.

Our company recently moved our stock in to a 40k SqFt warehouse, and had no inventory tracking system other than spreadsheets which were sporadically updated. I was tasked with solving this problem. After reviewing and testing MANY inventory packages, I found that Cin7 provided the best solution for the best cost.

The way Cin7 integrates the entire product flow, from cutting a PO for materials to final delivery to the customer has greatly increased our productivity. The warehouse and sales process runs much more smoothly, with visibility at all stages of the process. No more calling to bother the warehouse manager to ask where an order is in the process.

The inventory tracking has worked very well for us. We no longer must worry about where an item is located in the warehouse, saving us hours of picking time. We also don’t have to call the warehouse manager to see if we have enough stock to complete a sale on time, as this is visible from both the product and sales order screens, and from reports.

The reporting module is great, giving visibility to both sales and inventory. Using pivot tables, you can drag & drop items to be included in to a report, and the prebuilt reports are nice as well.

The PO process has been greatly simplified using the Smart Buyer module. If you have set minimum levels and set reorder levels, you can cut POs to replenish all your stock in about 10 minutes. This has saved us many man hours per week.

Cin7 is not simple to set up. However, they assign a specialist to your account to walk you through each step of the process and to make sure you understand how everything works. They also hold webinars regularly to explain some of the more complicated topics more in depth. These webinars are also available for viewing at later dates, which is nice for review. The help system is comprehensive. If you can’t find the answer to your question, the support staff is friendly, responsive and above all very competent. Cin7 really does its best as a company to make sure you succeed.


Traduzir com Google
Gabriel P.

Comprehensive inventory management software

Whilst there are always compromises when it comes to inventory management, Cin7 offers a comprehensive package that covers most bases (more than any other - and trust me I researched this a lot!). And they do offer customisation too if what they have doesn't quite cover your bases.

So if you have complex inventory management requirements and you are looking for loads of side benefits - POS, BOMs, B2B, 3PL etc - then definitely take a closer look at Cin7. And even if your requirements are simple definitely consider Cin7 as your company will be able to grow in to its many features.

As a comparison with the many other inventory packages and POS systems I have worked with Cin7 is by far the most comprehensive and thus I really couldn't recommend enough.

The cons are that it could be considered slightly clunky to work through some things - but I would argue this is necessary to have a slightly complex system that allows a company to grow into. One example of this, just to give an idea, is when using BOMs. They don't automatically update the cost price of the good they create (there is an extra step to set it up to do this which is not very obvious). This would seem annoying and slightly counterintuitive. AlthoughI would also argue that it does offer you the extra advantage of being able to choose whether a BOM price update will automatically update the cost price of a good. So you can see it can be clunky but also kind of necessary in terms of flexibility.

The only other two cons I would say are the slightly outdated design of the platform which aesthetically isn't the best. And not having much choice in invoice design etc. But this is really just nit picking and something that I am sure will be fixed at some point.

So overall really would have to recommend - especially if you are looking for a wide range of features and a well designed platform.


Traduzir com Google
Elioth F.
Setor: Varejistas
Porte da empresa: 2-10 funcionários
Traduzir com Google

Terrible Custumer Support

Usado Diariamente durante Mais de um ano
Avaliado em 19/11/2019
Fonte da avaliação: Capterra

Vantagens

The software has great functionality and streamlines many aspects of the business. They have put lots of work into the bugs but their documentation is often outdated. It is effective for handling ecommerce sales but lacks on the pick-n-pack system.

Desvantagens

The customer support is terrible! If you want to chat or talk to anyone they try to enroll you onto "premium support" for almost $3000 - $5000 per year. Standard support takes over 1 week to get back to you.

Additionally, the on-boarding team has no experience with accounting or the financial setup. More often than ever they tell you they will consult with one of their teams and make you waste time until the on-boarding is over and you have to pay for premium support.

I would recommend it but note, you will spend a lot of time trying to set it up correctly. Be prepared to allocate additional time reconciling inventory if you use shipstation (does not integrate well).

Traduzir com Google

Resposta do Cin7

Hi Elioth,
Thank you for sharing your feedback, which has been shared with the team. While we're glad you're finding our software useful and would recommend it, we regret that your customer service experience with us hasn't been more positive. We care deeply about all of our customers and will work to improve our services going forward.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 5.0/10

Katrina G.
Setor: Varejistas
Porte da empresa: 13-50 funcionários
Traduzir com Google

Fantastic Customer Support

Usado Diariamente durante 6 a 12 meses
Avaliado em 09/10/2019
Fonte da avaliação: Capterra

I've had some incredibly positive experiences with the Support team - our Implementation Specialist, was phenomenal and really made the transition from our old system to Cin7 extremely smooth for us. He was able to explain things in plain English to us, and I always felt that he 'understood' what we needed. Our post-live onboarding specialist has also been wonderful, very responsive and so helpful. It's great that I get the same support specialist to work with - someone who understands our business and what we're after. We've recently had executive help us out on our account as well, and she has been so prompt to attend to my queries, and when I needed some urgent assistance, we turned it around extremely quickly, and exactly to my specifications. I could not be happier!

Vantagens

It's easy to use, very beginner friendly. Love that it is all available online - I can work from home or from work, or even on the go! It's also significantly cheaper that our old system, and Cin7 integrates with a lot more apps!

Desvantagens

The Warehouse Management System is extremely lacking at this stage, which is a problem because we move stock around frequently, being a low-volume, fast-moving retailer.

Traduzir com Google

Resposta do Cin7

Hi Katrina, Thank you so much for your detailed and thoughtful review. Our Customer Success team strives to provide exemplary service and will be delighted to hear your feedback. Cin7 is an ever-evolving product and service, and we're always looking at ways to improve our offerings. While we do not have a full-fledged warehouse management system at this time, we are working on some exciting warehouse management features that we hope will address the issue you mentioned.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Sean S.
Setor: Alimentação e bebidas
Porte da empresa: 2-10 funcionários
Traduzir com Google

Extremely powerful inventory and order processing and logistic package

Usado Diariamente durante 6 a 12 meses
Avaliado em 11/09/2019
Fonte da avaliação: Capterra

While challenging to learn and deploy, it's unique feature set and capabilities mean they don't have any one direct competitor and you'd have to piece together multiple platform and cloud services to get the same level of features and functionality.

Vantagens

Cin7 has allowed us to integrate and resolve most of our order processing, logistics, inventory and accounting functions into one platform. The API integration into Xero is critical for our business. The reporting capabilities are very powerful and can be used to resolve a number of sales, inventory and regulatory reporting requirements. There really isn't any product on the market that rolls all these features into one package.

Desvantagens

The price is very expensive and the learning curve is quite steep. The CRM functions are pretty light and need fleshing out. Of most concern were the surprisingly large number of bugs and errors in the reports. Support has been responsive and fixed most issues we have discovered in a timely fashion, but it has been surprising how many bugs we have identified and had to report. This left us feeling like we were paying to be a beta tester. As time goes on and the product matures, this should become less of an issue and I don't consider it a deal breaker, but Cin7 could really improve in this area.

Traduzir com Google

Resposta do Cin7

Hi Sean,
Thank you for your review. We are glad to hear that you found value in our software system and support team.
We will share your feedback with the product team, as we are always looking for improvements.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 7.0/10

Paul T.
Traduzir com Google

I would highly recommend Cin7.

Usado Diariamente durante 6 a 12 meses
Avaliado em 01/12/2016
Fonte da avaliação: GetApp

Our company recently moved our stock in to a 40k SqFt warehouse, and had no inventory tracking system other than spreadsheets which were sporadically updated. I was tasked with solving this problem. After reviewing and testing MANY inventory packages, I found that Cin7 provided the best solution for the best cost.

The way Cin7 integrates the entire product flow, from cutting a PO for materials to final delivery to the customer has greatly increased our productivity. The warehouse and sales process runs much more smoothly, with visibility at all stages of the process. No more calling to bother the warehouse manager to ask where an order is in the process.

The inventory tracking has worked very well for us. We no longer must worry about where an item is located in the warehouse, saving us hours of picking time. We also don’t have to call the warehouse manager to see if we have enough stock to complete a sale on time, as this is visible from both the product and sales order screens, and from reports.

The reporting module is great, giving visibility to both sales and inventory. Using pivot tables, you can drag & drop items to be included in to a report, and the prebuilt reports are nice as well.

The PO process has been greatly simplified using the Smart Buyer module. If you have set minimum levels and set reorder levels, you can cut POs to replenish all your stock in about 10 minutes. This has saved us many man hours per week.

Cin7 is not simple to set up. However, they assign a specialist to your account to walk you through each step of the process and to make sure you understand how everything works. They also hold webinars regularly to explain some of the more complicated topics more in depth. These webinars are also available for viewing at later dates, which is nice for review. The help system is comprehensive. If you can’t find the answer to your question, the support staff is friendly, responsive and above all very competent. Cin7 really does its best as a company to make sure you succeed.

Vantagens

I really like the Smart Buyer module. It makes the PO creation process so easy. The reporting is really great as well

Desvantagens

There is a learning curve, just like with any inventory and business management platform this comprehensive. Cin7 does have great support and documentation to help out to mitigate this.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Gabriel P.
Setor: Fabricação de alimentos
Porte da empresa: 2-10 funcionários
Traduzir com Google

Comprehensive inventory management software

Usado Diariamente durante 6 a 12 meses
Avaliado em 10/10/2016
Fonte da avaliação: Capterra

Whilst there are always compromises when it comes to inventory management, Cin7 offers a comprehensive package that covers most bases (more than any other - and trust me I researched this a lot!). And they do offer customisation too if what they have doesn't quite cover your bases.

So if you have complex inventory management requirements and you are looking for loads of side benefits - POS, BOMs, B2B, 3PL etc - then definitely take a closer look at Cin7. And even if your requirements are simple definitely consider Cin7 as your company will be able to grow in to its many features.

As a comparison with the many other inventory packages and POS systems I have worked with Cin7 is by far the most comprehensive and thus I really couldn't recommend enough.

The cons are that it could be considered slightly clunky to work through some things - but I would argue this is necessary to have a slightly complex system that allows a company to grow into. One example of this, just to give an idea, is when using BOMs. They don't automatically update the cost price of the good they create (there is an extra step to set it up to do this which is not very obvious). This would seem annoying and slightly counterintuitive. AlthoughI would also argue that it does offer you the extra advantage of being able to choose whether a BOM price update will automatically update the cost price of a good. So you can see it can be clunky but also kind of necessary in terms of flexibility.

The only other two cons I would say are the slightly outdated design of the platform which aesthetically isn't the best. And not having much choice in invoice design etc. But this is really just nit picking and something that I am sure will be fixed at some point.

So overall really would have to recommend - especially if you are looking for a wide range of features and a well designed platform.

Vantagens

It is a comprehensive platform that offers a lot of features.

Desvantagens

It has an outdated design and is quite expensive for small businesses to start out on.

Traduzir com Google

Resposta do Cin7

Hi Gabriel, thank you for the overall 4 star review! It's great to hear that you researched lots of Inventory Software and Cin7 was the best fit for your company. We also are trying to grow our features for our customers you're right and we update them monthly. Thank you for your honest feedback we're always trying to improve for our customers. We look forward to the continued support and value you as a customer.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 9.0/10

Recomendação do usuário
8.4/10
Baseado em 357 usuários
Compare as alternativas por recomendação dos usuários
Compare com alternativas

Preço do Cin7

Preço do Cin7

A partir de
US$ 299,00/mês
Teste Grátis
Assinatura
Relação qualidade/preço

Pricing starts from $299 per month.
Contact Cin7 for full pricing information.

Pricing starts from $299 per month.
Contact Cin7 for full pricing information.

Relação qualidade/preço
4.1/5
Baseado em 357 usuários
Compare as alternativas por relação qualidade/preço
Compare com alternativas

Recursos do Cin7

Recursos do Cin7

API
Acompanhamento de atividades
Armazenamento de documentos
Auditoria
Cobrança e faturamento
Criação de relatórios personalizável
Dados em tempo real
Gerenciamento de faturas
Gestão de conformidade
Gestão de estoques
Gestão do fluxo de trabalho
Importação/exportação de dados
Integração de terceiros
Monitoramento
Notificações automáticas
Painel de atividades
Rastreamento de estoque
Registro de auditoria
Relatórios e estatística
Relatórios em tempo real
Recursos
4.2/5
Baseado em 357 usuários
Compare as alternativas por avaliações dos recursos
Compare com alternativas

Categorias

Vídeos e Tutoriais

Vídeos e Tutoriais

Mais informações sobre Cin7

Mais informações sobre Cin7

Principais recursos do Cin7

  • 3PL management
  • API
  • Adjustable security levels
  • Barcode printing
  • Credit notes
  • Custom pricing
  • Custom stock status
  • Customisable email templates
  • Customisable receipts
  • Drill-down reporting
  • EDI
  • EDI Connections
  • Forecasting
  • Multi-address delivery with central billing
  • Multiple branch stock tracking
  • Multiple currencies
  • Multiple integrations
  • Offline POS
  • Online B2B ordering
  • Real time reporting
  • Real-time inventory syncing
  • Report filtering
  • Stock value tracking
  • Warehouse management
  • ebay

Vantagens

Stock can be marked with custom statuses, including faulty, reserved, and in transit, allowing users to flag stock or reserve goods during a transition

Users can sell directly from distribution center stock if a shop’s stock is insufficient, with no need for branch transfers

Cin7 processes sales over multiple channels with all stock synced in real time

Stock can be tracked across multiple branches through one Cin7 account, maintaining accurate figures when stock is distributed between locations

Stock can be bought and sold in different units, with Cin7 tracking based on the main unit of measure, with orders able to be displayed in another unit at a different price

Cin7’s cloud POS can continue to work even when not connected to the internet

Perguntas frequentes sobre o Cin7

Perguntas frequentes sobre o Cin7

Abaixo estão algumas perguntas frequentes sobre o Cin7.

P: Que tipo de planos o Cin7 oferece?

O Cin7 oferece os seguintes planos de pagamento:

A partir de: US$ 299,00/mês

Modelo de preços: Assinatura

Teste Grátis: Disponível

Pricing starts from $299 per month. Contact Cin7 for full pricing information.

P: Quais são os principais recursos do Cin7?

O Cin7 oferece os seguintes recursos:

  • 3PL management
  • API
  • Adjustable security levels
  • Barcode printing
  • Credit notes
  • Custom pricing
  • Custom stock status
  • Customisable email templates
  • Customisable receipts
  • Drill-down reporting
  • EDI
  • EDI Connections
  • Forecasting
  • Multi-address delivery with central billing
  • Multiple branch stock tracking
  • Multiple currencies
  • Multiple integrations
  • Offline POS
  • Online B2B ordering
  • Real time reporting
  • Real-time inventory syncing
  • Report filtering
  • Stock value tracking
  • Warehouse management
  • ebay

P: Quem costuma usar o Cin7?

Os clientes habituais do Cin7 são:

Grandes empresas, Empresas de médio porte, Pequenas empresas

P: Em que idioma o Cin7 está?

O Cin7 está nos seguintes idiomas:

Inglês

P: Que tipo de planos o Cin7 oferece?

O Cin7 tem os seguintes planos de preços:

Assinatura

P: O Cin7 é compatível com disponíveis móveis?

Não temos informações sobre os dispositivos compatíveis com o Cin7.

P: O Cin7 se integra com quais outros aplicativos?

O Cin7 se integra com os seguintes aplicativos:

9 Spokes, Capsule, Crossfire Cloud EDI, Magento, Mailchimp, QuickBooks, QuickBooks Online, SphereWMS, StarShipIT, Xero

P: Que nível de suporte o Cin7 oferece?

O Cin7 oferece as seguintes opções de suporte:

FAQs, Base de conhecimento, Suporte online, Suporte por telefone, Tutoriais em vídeo