
Virtuagym
Sobre o Virtuagym
O que torna o Virtuagym tão especial?
Combinando o que há de mais recente em tecnologia baseada em nuvem com conhecimento especializado no setor de academias, o Virtuagym é uma plataforma construída a partir do zero para empresas ambiciosas.
Um software para academia que transpira usabilidade, o Virtuagym criou uma solução completa que abre novos fluxos de receita, reduz o tempo de administração e, por fim, fornece a plataforma perfeita para elevar sua academia de ginástica.
Com uma ampla gama de funcionalidades, como sistemas de check-in na entrada da academia e cobrança automatizada, o Virtuagym é adaptável a empresas de todas as formas e tamanhos.
Criar uma loja virtual é um processo simplificado. Com módulos incorporados para faturamento e cobrança, não há necessidade de combinar várias soluções para colocá-lo em funcionamento. O Virtuagym faz tudo para você, a um preço baixo.
Mas isso não é tudo, o mundo do Virtuagym é seu para explorar. Faça uma demonstração gratuita ainda hoje.
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Avaliações
Já tem o Virtuagym?
Ajude os compradores de software! As avaliações de programas ajudam outras pessoas a tomarem melhores decisões.
- Setor: Restaurantes
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Avaliação gratuita
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Avaliação de produto
Avaliado em 22/05/2023
O Virtuagym tem sido um ótimo auxiliar na gestão dos sócios da empresa, muito fácil de usar e...
O Virtuagym tem sido um ótimo auxiliar na gestão dos sócios da empresa, muito fácil de usar e inserir na empresa
Vantagens
O produto é muito prático, fácil de inserir na empresa e um ótimo auxiliar nos projetos e na elaboração de futuros projetos
Desvantagens
Não tenho comentário negativo sobre o produto
Resposta do Virtuagym
Hi Kamilla,
Thank you so much for your great review.
We are glad to hear that you are able to run your company even better with the use of our solution.
If you ever have any questions or feedback please reach out to us on [email protected]
With kind regards,
Team Virtuagym
- Setor: Instalações e serviços de lazer
- Porte da empresa: Profissional autônomo
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
So much to offer
Avaliado em 04/12/2018
I enjoy using Virtuagym and so do my clients.
I enjoy using Virtuagym and so do my clients.
Vantagens
I love how much the software has to offer! I wanted a software that does it all to automate some of the work. They have scheduling, coaching, exercises, nutrition, activity tracker, point of sale, online shop, challenges, etc. The customer service has been amazing!
Desvantagens
Because it has so much to offer, it has been a bit overwhelming setting it up and learning. However they offer lots of training videos and 1-on-1 training, you just need to set time aside for that.
Resposta do Virtuagym
Hi There!
Thanks for leaving such a wonderful review for Virtuagym!
We are glad that you are enjoying our product to take of your scheduling, coaching, exercises, nutrition, activity tracker, point of sale, online shop, challenges. It sounds like Virtuagym is taking care of some heavy lifting so that you can focus on making the world a healthier place! We work very diligently to give you the tools to do what you do best so I will pass your review along as it will provide our team with great encouragement to keep doing what they are doing.
I know you mentioned that because it is a lot to learn a new software that you have felt overwhelmed. Nonetheless, we are happy to be here with you and for you every step of the way. Just reach out, we are just an email away at [email protected] !
Thank you, once again, for your kind words.
- Setor: Saúde, bem-estar e condicionamento físico
- Porte da empresa: Profissional autônomo
- Usado Diariamente durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
I love this product for my fitness studio!
Avaliado em 07/12/2021
I really appreciated the thorough training across multiple weeks on setting up the software to...
I really appreciated the thorough training across multiple weeks on setting up the software to align with my brand & how to use it the way that best fits my needs as a small town fitness studio. The customer has been fabulous if I ever need to reach out, and my customers seem to enjoy the app experience. It’s great to have a community area that’s away from social media for them, plus they can track their progress & receive extra coaching from me there. It’s been a crucial part of my operation of a small, class-based boutique fitness studio over the last year!
Vantagens
I like that I have a custom app for my members to book the classes we schedule, and that it handles all of the transactions for memberships, goods, & services digitally. I don’t have a cash register in my fitness studio, and everyone can use this app.
Desvantagens
My biggest struggles with the software are mainly due to tech issues to fully utilize the software AND represent all that I want to in the app, which are probably more due to user error.
Alternativas consideradas
MindbodyRazões para mudar para o Virtuagym
The quick & helpful response to trying out the software + the customization options won me over.Resposta do Virtuagym
Hello Jessica,
Thank you for taking the time to leave such a valuable review.
We work very hard to ensure we provide our customers with a high-notch product, so we are very appreciative to know that our efforts have been paying off.
As for the difficulties you have had, you can always reach out to us at [email protected] for assistance and we will be glad to help!
Team Virtuagym
- Setor: Saúde, bem-estar e condicionamento físico
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 2.0 /10
The WORST Customer Service ever....but really good App based system for workout tracking
Avaliado em 08/01/2020
I was attracted to them for their features, which I have not found a comparable replacement (maybe...
I was attracted to them for their features, which I have not found a comparable replacement (maybe I'll will try programming my own in the future), but honestly, it is never going to be a one-stop shop as I was hoping with the way their system is going. I absolutely DREAD talking to their customer support system as they are very ignorant and stubborn about their policies, I think there have been a few people [SENSITIVE CONTENT HIDDEN] who have been understanding of our issues and actually tried to help. Everyone else seems to think that our problems are not their problem, and don't really take the time to truly understand their own software. Payment system is absolute crap, you're better off using a different system like Stripe or Square. Their scheduling went down for a whole day and all we got was a "SORRY" e-mail. I mean...our customers were unable to book for a whole day which is several hundred dollars in revenue and that's all you can say? We switched to a different booking software when that happened. But I will most likely keep virtuagym for the fun features they have like the workout tracking and such (and also because I am inadvertently locked in for a 1-year contract that was never fully explained and keeps increasing because no one will take the charges off....yay.)
Vantagens
Their workout trackers are awesome. I love that they integrate with different companies (though maybe not particularly well) as I was trying to set up an integration with AccuroFit and after two month, it still seems they cannot figure out how to do this. I purchased their recommended bioimpedance scales which is great because we are able to run gym challenges, and members love being able to track their lifting workouts and have a workout player whenever they want. We regularly use the community portal aspects of the software and the app based system makes it easy to talk to members and send notifications about specific things.
Desvantagens
Their salespeople are good. Good enough that with their features alone they can convince you to purchase a YEAR LONG subscription without trying it out. By the way, they don't ever explain to you what features you're paying for or when your pricing goes up, why that happened because you accidentally made some changes that affect your subscription. The customer support team/on-boarding team is absolutely dismal. From day 1, I felt like I was explaining to their support how their system worked. They have no idea what is going on and they basically give you 2 30 min phone calls and expect you to figure it out on your own (when they can't even figure it out). I wanted to setup a system that allowed for different credits and booking based on levels and their onboarding specialist asked me during our first phone call "What software did you switch from and why?" I explained that I switched from WellnessLiving and what I liked about them and person managing our account told me "Well maybe you should have stuck with them."
They have an difficult system for trying to reach anyone to answer your questions. They use Zendesk, which is both incredibly confusing as it goes into (how I understand it) a central e-mail system which can take them 1-3 days to get back to you. At which point, they respond with very unhelpful advice or flat out ignorance. Also, their pay service integration sucks. It is very difficult to use them for bookkeeping and POS and I ended up just resorting to Square.
Razões para escolher o Virtuagym
Needed more interactive community features and better integration with other products.Razões para mudar para o Virtuagym
Price point and available features, including integrated community and workout trackersResposta do Virtuagym
Dear Amy,
We are glad to hear that you are enjoying the Tracking and the Community modules of our system but are devastated to hear that you had such negative experience with the service that you had received.
We would love to reach out to you and see how we can improve the situation. Please check your in-box :)
- Setor: Saúde, bem-estar e condicionamento físico
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Happy with our service
Avaliado em 17/12/2021
It has been very beneficial to every day use. From setting up new membership to taking payments
It has been very beneficial to every day use. From setting up new membership to taking payments
Vantagens
Was easy to set up with the one on one help going over all features and way to use them. It make our book keeping easy and membership and payment management is awesome.
Desvantagens
Tech support not available 24/7 if there is a problem can take days to fix. One of the features my members like most was when they scanned in at gym door it greeted them by name and told them how many credits they had left. One day it just stopped showing and after many phone calls still not back up.
Resposta do Virtuagym
Dear Dan,
Thank you for providing us with your valuable insight.
We are glad to hear about your positive experience with Virtuagym, and your feedback will be, of course, taken into consideration.
As for the issue you mentioned you have been experiencing with the check-in system, please feel welcome to email us at [email protected] so we can look further into this and help you find a resolution!
Team Virtuagym
Perguntas frequentes sobre o Virtuagym
Abaixo estão algumas perguntas frequentes sobre o Virtuagym.P: Que tipo de planos o Virtuagym oferece?
O Virtuagym oferece os seguintes planos de pagamento:
- A partir de:
- Modelo de preços: Assinatura
- Avaliação gratuita: Não disponível
P: Quem costuma usar o Virtuagym?
Os clientes habituais do Virtuagym são:
Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000
P: Em que idioma o Virtuagym está?
O Virtuagym está nos seguintes idiomas:
alemão, espanhol, francês, grego, inglês, italiano, lituano, neerlandês, norueguês, polaco, português, russo, turco
P: O Virtuagym é compatível com dispositivos móveis?
O Virtuagym é compatível com os seguintes dispositivos:
Android (celular), iPhone (celular), iPad (tablet)
P: O Virtuagym se integra com quais outros aplicativos?
O Virtuagym se integra com os seguintes aplicativos:
Adyen, GitHub, Mailchimp, Matrix, Meta for Business, PayPal, Paysafe, Twitter/X, Xplor Gym
P: Que nível de suporte o Virtuagym oferece?
O Virtuagym oferece as seguintes opções de suporte:
Email/Help Desk, FAQs/Fórum, Base de conhecimento, Suporte por telefone, Bate-papo
Categorias relacionadas
Veja todas as categorias de software encontradas para Virtuagym.
- Sistemas de Gerenciamento de Clubes
- Software de Gestão de Sócios
- Sistemas de Agendamento de Compromissos
- Software de Fitness
- Software para Personal Trainer
- Software para Artes Marciais
- Software para Centro de Yoga
- Sistemas para Estúdio de Pilates
- Sistemas CRM
- Sistemas de Agendamento
- Software de Faturação
- Software de Gestão de Negócios
- Software de Calendário
- Software de Bem-Estar Empresarial
- Software para Estúdio de Dança
- Programas de Coaching