Virtuagym

Software completo de administração de academias de ginástica

3,6 /5 (134 avaliações) Escreva uma avaliação!

Resumo do Virtuagym

O que é o Virtuagym?

O que torna o Virtuagym tão especial?

Combinando o que há de mais recente em tecnologia baseada em nuvem com conhecimento especializado no setor de academias, o Virtuagym é uma plataforma construída a partir do zero para empresas ambiciosas.

Um software para academia que transpira usabilidade, o Virtuagym criou uma solução completa que abre novos fluxos de receita, reduz o tempo de administração e, por fim, fornece a plataforma perfeita para elevar sua academia de ginástica.

Com uma ampla gama de funcionalidades, como sistemas de check-in na entrada da academia e cobrança automatizada, o Virtuagym é adaptável a empresas de todas as formas e tamanhos.

Criar uma loja virtual é um processo simplificado. Com módulos incorporados para faturamento e cobrança, não há necessidade de combinar várias soluções para colocá-lo em funcionamento. O Virtuagym faz tudo para você, a um preço baixo.

Mas isso não é tudo, o mundo do Virtuagym é seu para explorar. Faça uma demonstração gratuita ainda hoje.

Resumo do Virtuagym

Preços

A partir de
N/A

Opções de preços

Teste Grátis
Assinatura
Relação qualidade/preço

Recursos do Virtuagym

Dispositivos
Porte da empresa
P M G
Mercados
Estados Unidos, Canadá, Reino Unido, Austrália, China e outros 5, Índia, Japão, Alemanha, Brasil, México
Idiomas
Alemão, Espanhol, Francês, Holandês, Inglês e outros 5, Italiano, Polonês, Português, Russo, Turco

Mídias

Virtuagym can be used for facility, class and instructor scheduling
Users have their own Virtuagym profiles, and can be given challenges and rewards for motivation
Virtuagym can be used for credit-based systems
Virtuagym also includes a Point of Sale (POS)
Sales reports are automatically generated from Virtuagym's POS
Virtuagym can also be used for nutrition and diet tracking
Virtuagym - Vídeo Captura de tela do Virtuagym: Virtuagym can be used for facility, class and instructor scheduling Captura de tela do Virtuagym: Users have their own Virtuagym profiles, and can be given challenges and rewards for motivation Captura de tela do Virtuagym: Virtuagym can be used for credit-based systems Captura de tela do Virtuagym: Virtuagym also includes a Point of Sale (POS) Captura de tela do Virtuagym: Sales reports are automatically generated from Virtuagym's POS Captura de tela do Virtuagym: Virtuagym can also be used for nutrition and diet tracking

Virtuagym - Avaliações

Virtuagym - Avaliações

Classificação geral
3,6
/
5
Excelente
47

Muito bom
37

Regular
16

Ruim
14

Péssimo
20

Relação qualidade/preço
3,3
Recursos
3,6
Praticidade
3,5
Suporte ao cliente
3,5
63% dos usuários recomendam este app
Oliver R.

BUSINESS PLANNING AND CUSTOMER SUPPORT

My business model required a software where we can prescribe and schedule exercise for business travellers and the Virtugym software has way exceeded our expectations and in fact has shaped our business plan much more than we could of antipated.


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Alexander G.

What you see is what you get

Fantastic customer care experience, guided setup done with patience from one of their stuff, always available via phone for quick questions, the product is sleak and customisable to a great extent even without purchasing extra packets


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Kayla D.

Great App, horrible customer service

I rate is a 5/5 for the App and a 1/5 for customer service.


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Pamela H.

Perfect for a boutique fitness center

The setup and support have been amazing. It was so easy to set up personal training packages and sign up new members.


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Susan M.

Slow Start

Client engagement is active with use of the platform.


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Oliver R.
Setor: Saúde, bem-estar e condicionamento físico
Porte da empresa: 2-10 funcionários
Traduzido para o Português
Traduzido para o Português

BUSINESS PLANNING AND CUSTOMER SUPPORT

Usado Diariamente durante 1 a 5 meses
Avaliado em 20/08/2018
Fonte da avaliação: Capterra

My business model required a software where we can prescribe and schedule exercise for business travellers and the Virtugym software has way exceeded our expectations and in fact has shaped our business plan much more than we could of antipated.

Vantagens

The software is extremely versatile which has shaped the business direction of our physical activity intervention for the corporate market.

The number of exercises and activities listed in the library is amazing, you can really shape your fitness programming to any demographic, we specialise in corporate health and the library provides everything and more for our exercise prescription.

Finally, I find that the using the animated personal trainer is really motivating for clients as they are not intimidated by a perfectly toned personal trainer, which can be demotivating, this tool enables you to look at the character and visualise that you can do the exercise demonstrated by looking at an illustration.

Desvantagens

In the membership phase of setting up the software, it would be useful if you can delete membership you no longer wish to keep active, you can only disable them. However, when I asked a member of the customer support team did explain that other users accidentally deleted memberships, so this is why Virtuagym implemented the disable option. So I guess the users need to be more carefull.

Traduzido para o Português

Resposta do Virtuagym

Hi Oliver,

Thank you so much for your amazing review and the time you took to write it!

We are so happy that you and your customers are happy with our product. Of course, we are aware that we can always improve and therefore customers like you who spend time to give us valuable feedback are truly important to us. Hopefully we'll be able to find a more elegant solution to the membership deletion in the future!

If you have any more feedback for us, please do not hesitate to reach out to us via chat or email!
- Anna, Virtuagym Client Success Department

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Alexander G.
Setor: Esportes
Porte da empresa: 2-10 funcionários
Traduzido para o Português
Traduzido para o Português

What you see is what you get

Usado Diariamente durante 1 a 5 meses
Avaliado em 22/03/2020
Fonte da avaliação: Capterra

Fantastic customer care experience, guided setup done with patience from one of their stuff, always available via phone for quick questions, the product is sleak and customisable to a great extent even without purchasing extra packets

Vantagens

Full Features and the pricing scales depending on your business size. That means that you get full service no matter how small your business is. Once you grow, you start paying more. It's a fair model

Desvantagens

Still no Onefit integration but it's really a minor thing. I cannot find anything else to fault them for

Traduzido para o Português

Resposta do Virtuagym

Dear, Alexander

Thank you very much for sharing your experience!

We are thrilled to hear you've encountered so many benefits in your product and the tools we have built for our clients to not only meet but exceed their expectations.

Your feedback is very valuable to us and we will continue to do our best when providing our clients with topnotch services as you all deserve!

We look forward to excelling in every aspect of our services and making all the necessary efforts to be part of your business growth.

Once again, your review is highly appreciated!

Sending you all the best,

Your Virtuagym Family.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Kayla D.
Setor: Saúde, bem-estar e condicionamento físico
Porte da empresa: Profissional autônomo
Traduzido para o Português
Traduzido para o Português

Great App, horrible customer service

Usado Diariamente durante Mais de dois anos
Avaliado em 16/03/2020
Fonte da avaliação: Capterra

I rate is a 5/5 for the App and a 1/5 for customer service.

Vantagens

I wish I could rate this App 5 stars for everything as it has been an asset to my business. I use it every single day to run my online business, the app itself is very user-friendly for my clients and easy to use on the back end. It has many great features that make creating and following workouts very easy.

Desvantagens

If you are looking or in need of good customer service, this app isn't for you. They have failed me many times in the customer service department. Slow to respond, sometimes days when I need assistance urgently. My app was down for a month and a half earlier this year, what should have been my best month of the year ended up being my worst of all time. They have a great product, just need to put a lot of work into their customer service.

Traduzido para o Português

Resposta do Virtuagym

"Dear, Kayla

Thank you very much for your review!

We are glad to hear that our app has become such an asset for the development of your business and that your clients find our many available features easy to use.

The situation you had mentioned about your app being down, did you mean that your entire app was actually down, or were you referring to the issue we had experienced with custom workouts not playing? As the only record of the issue that we have is with the workouts and that was due to YouTube changing their license agreement and unfortunately, that affected any business that relies on YouTube to share their videos.

We would love to hear more about your experience so we can continue to improve the service we provide to all of our clients.

Please email us at [email protected] and use the code JA18615 in the subject line.

Your feedback is very valuable and welcomed!

Sincerely,

Your Virtuagym Family."

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 5.0/10

Pamela H.
Setor: Saúde, bem-estar e condicionamento físico
Porte da empresa: 11-50 funcionários
Traduzido para o Português
Traduzido para o Português

Perfect for a boutique fitness center

Usado Diariamente durante 1 a 5 meses
Avaliado em 27/10/2020
Fonte da avaliação: Capterra

The setup and support have been amazing. It was so easy to set up personal training packages and sign up new members.

Vantagens

Keeping track of invoices and member sessions is a breeze. I love having a branded app to share homework with members and the ability to use it to help create community.

Desvantagens

The integration of zoom for online training is not automatic. You still have to send them the link. Two different schedules is kind of confusing as well. Workout handouts aren't easy to read for members and there is no way for me as a coach to create a favorites list of exercises.

Traduzido para o Português

Resposta do Virtuagym

Dear Pamela,

Thanks for taking the time to leave such a wonderful review.

It's incredibly helpful to know that you like the billing and the membership modules and that you have found the Custom Mobile App that useful.

Our team is continuously working on improving our product, and including the link to an online event after a booking is already on our roadmap.

Please feel welcome to browse our knowledge base and our YouTube channel for walkthroughs of all of our features and answers to frequently asked questions or email us at [email protected] if you need assistance on the above-mentioned topics.

Again, we thank you for taking the time to rate us, we're very appreciative of your kind words.

The Virtuagym team.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 9.0/10

Susan M.
Setor: Saúde, bem-estar e condicionamento físico
Porte da empresa: 11-50 funcionários
Traduzido para o Português
Traduzido para o Português

Slow Start

Usado Diariamente durante 6 a 12 meses
Avaliado em 29/07/2020
Fonte da avaliação: Capterra

Client engagement is active with use of the platform.

Vantagens

Our studio loves the Community feature of this product to share information, updates, and ease of engagement with clients. Ease of scheduling classes and other functions increases the more you use the platform. The use of groups for specific modalities and increased engagement with instructors is another plus. The mobile app and additional Nutrition App through the PRO feature is also a great feature to pair fitness and nutrition.

Desvantagens

The financial set-up was a nightmare at the start as we were not able to use US payment systems. The turn around time from PaySafe was not at all conducive to good business practices. This seems to have been recently rectified with the addition of other payment options.

Traduzido para o Português

Resposta do Virtuagym

Dear Susan,

Thank you very much for your review!

It is quite exciting to hear that our services have become an ally when it comes to helping your business not only meeting but also exceeding expectations in regards to client engagement.

We value your comments about the areas of opportunity you've shared as these allow us to better assess our priorities and improve while continuously building a completely functional solution for every single one of our clients!

Feel free to contact us at any time by emailing our support team at [email protected] we'll be there to effectively answer all questions and address any requests you may have.

All the best,

Your Virtuagym family!

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 7.0/10

Recomendação do usuário
7,9/10
Baseado em 134 usuários
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Preço do Virtuagym

Preço do Virtuagym

A partir de
N/A
Teste Grátis
Assinatura
Relação qualidade/preço
Relação qualidade/preço
3,3/5
Baseado em 134 usuários
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Recursos do Virtuagym

Recursos do Virtuagym

Agendamento automatizado
Agendamento de aulas
Agendamento de eventos
Banco de dados do cliente
Cobrança e faturamento
Controle de comparecimento
Gestão de calendários
Gestão de comparecimento
Gestão de eventos
Gestão de inscrições
Imagem de marca personalizável
Integração de site
Lembretes
Notificações automáticas
PDV
Pagamentos eletrônicos
Painel de atividades
Portal do cliente
Processamento de cartões de crédito
Relatórios e estatística
Recursos
3,6/5
Baseado em 134 usuários
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Categorias

Perguntas frequentes sobre o Virtuagym

Perguntas frequentes sobre o Virtuagym

Abaixo estão algumas perguntas frequentes sobre o Virtuagym.

P: Que tipo de planos o Virtuagym oferece?

O Virtuagym oferece os seguintes planos de pagamento:

Modelo de preços: Assinatura

Teste Grátis: Não disponível

P: Quais são os principais recursos do Virtuagym?

Não temos informações sobre os recursos do Virtuagym.

P: Quem costuma usar o Virtuagym?

Os clientes habituais do Virtuagym são:

Pequenas empresas, Grandes empresas, Autônomos, Empresas de médio porte

P: Em que idioma o Virtuagym está?

O Virtuagym está nos seguintes idiomas:

Alemão, Espanhol, Francês, Holandês, Inglês, Italiano, Polonês, Português, Russo, Turco

P: O Virtuagym é compatível com disponíveis móveis?

O Virtuagym é compatível com os seguintes dispositivos:

Android, iPhone

P: O Virtuagym se integra com quais outros aplicativos?

O Virtuagym se integra com os seguintes aplicativos:

Facebook, GitHub, PayPal, Paysafe, Twitter

P: Que nível de suporte o Virtuagym oferece?

O Virtuagym oferece as seguintes opções de suporte:

Suporte online, Tutoriais em vídeo, Base de conhecimento, Suporte por telefone, FAQs