Virtuagym
Virtuagym
Sobre o Virtuagym
O que torna o Virtuagym tão especial?
Combinando o que há de mais recente em tecnologia baseada em nuvem com conhecimento especializado no setor de academias, o Virtuagym é uma plataforma construída a partir do zero para empresas ambiciosas.
Um software para academia que transpira usabilidade, o Virtuagym criou uma solução completa que abre novos fluxos de receita, reduz o tempo de administração e, por fim, fornece a plataforma perfeita para elevar sua academia de ginástica.
Com uma ampla gama de funcionalidades, como sistemas de check-in na entrada da academia e cobrança automatizada, o Virtuagym é adaptável a empresas de todas as formas e tamanhos.
Criar uma loja virtual é um processo simplificado. Com módulos incorporados para faturamento e cobrança, não há necessidade de combinar várias soluções para colocá-lo em funcionamento. O Virtuagym faz tudo para você, a um preço baixo.
Mas isso não é tudo, o mundo do Virtuagym é seu para explorar. Faça uma demonstração gratuita ainda hoje.
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263 avaliações
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- Setor: Saúde, bem-estar e condicionamento físico
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante 1 a 5 meses
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- Probabilidade de recomendação 10.0 /10
BUSINESS PLANNING AND CUSTOMER SUPPORT
Avaliado em 20/08/2018
My business model required a software where we can prescribe and schedule exercise for business...
My business model required a software where we can prescribe and schedule exercise for business travellers and the Virtugym software has way exceeded our expectations and in fact has shaped our business plan much more than we could of antipated.
Vantagens
The software is extremely versatile which has shaped the business direction of our physical activity intervention for the corporate market.
The number of exercises and activities listed in the library is amazing, you can really shape your fitness programming to any demographic, we specialise in corporate health and the library provides everything and more for our exercise prescription.
Finally, I find that the using the animated personal trainer is really motivating for clients as they are not intimidated by a perfectly toned personal trainer, which can be demotivating, this tool enables you to look at the character and visualise that you can do the exercise demonstrated by looking at an illustration.
Desvantagens
In the membership phase of setting up the software, it would be useful if you can delete membership you no longer wish to keep active, you can only disable them. However, when I asked a member of the customer support team did explain that other users accidentally deleted memberships, so this is why Virtuagym implemented the disable option. So I guess the users need to be more carefull.
Resposta do Virtuagym
Hi Oliver,
Thank you so much for your amazing review and the time you took to write it!
We are so happy that you and your customers are happy with our product. Of course, we are aware that we can always improve and therefore customers like you who spend time to give us valuable feedback are truly important to us. Hopefully we'll be able to find a more elegant solution to the membership deletion in the future!
If you have any more feedback for us, please do not hesitate to reach out to us via chat or email!
- Anna, Virtuagym Client Success Department
- Setor: Saúde, bem-estar e condicionamento físico
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de dois anos
-
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- Probabilidade de recomendação 10.0 /10
Great all-in-one software for managing clubs
Avaliado em 18/12/2021
Great support.
Great support.
Vantagens
High functionality, great user experience/design
Desvantagens
More options for reporting/analytics would be helpful.
Resposta do Virtuagym
Dear Kelly,
Thank you for your time in rating Virtuagym.
We appreciate the confidence you have placed in us, and your feedback will be of course taken into consideration when deciding which features to add and improve to our system.
Please do not hesitate to share your further thoughts by emailing us at [email protected] and we will make sure to pass them over to our developers.
Team Virtuagym
- Setor: Saúde, bem-estar e condicionamento físico
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de dois anos
-
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- Probabilidade de recomendação 1.0 /10
COULD BE AWESOME BUT IT NOT
Avaliado em 08/08/2020
Lack honesty and integrity: they have been dishonest on a number of occassions adn never admit that...
Lack honesty and integrity: they have been dishonest on a number of occassions adn never admit that they are lying to you. They promised us a payment provider other than PayPal in 2016, and we are still waiting. They dont seem to care that much for clients outside of The Netherlands.
Very poor support: take too long to return communications, many customers IOS APP's have not been updated since 2018 when they claimed to have notified us all about a change in Apple App store policy and even after two years of apps not being updated they belived it was not their responsibility to assist their customers.
During COVID closure they continued to charge full price and even took extra payments out of our account while we were closed and had no income.
Vantagens
WORKOUT BUILDER
Extensive exericse library and custom exercises (including videos) are easy to add.
MOBILE APPS
There are Andriod and IOS App for customers and a Coaching App for coaches to use. They are good when they work.
MANY FEATURES
They provide features for Club management, and for coaches and customers. Have not found another software company that address all three well.
Desvantagens
EXTREMELY OVERPRICED. Im a small owner operator and they charge me $300AUD a month.
BUGS GALORE .It often has bugs and therefore doesnt work efficiently.
IOS MOBILE APP - Has not been updated since 2018 and it has taken me over 2 months to get them to do it.
Resposta do Virtuagym
Hello Gregg,
Thank you for your review.
We're glad to hear that you find our workouts and coaching module easy to use along with the features we provide for club management.
Your feedback is deeply appreciated, although we work very hard day by day trying to provide our clients with the top-notch service they deserve, there will be times in which technology will have us facing certain obstacles.
The areas of opportunity you've mentioned will allow us to continue assessing our priorities with a better focus as we move along into a path of success.
Let us remind you to reach out whenever you feel like it by emailing us at [email protected] we'll be ready to help!
All the best.
Virtuagym,
- Setor: Saúde, bem-estar e condicionamento físico
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante 6 a 12 meses
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- Probabilidade de recomendação 7.0 /10
Slow Start
Avaliado em 29/07/2020
Client engagement is active with use of the platform.
Client engagement is active with use of the platform.
Vantagens
Our studio loves the Community feature of this product to share information, updates, and ease of engagement with clients. Ease of scheduling classes and other functions increases the more you use the platform. The use of groups for specific modalities and increased engagement with instructors is another plus. The mobile app and additional Nutrition App through the PRO feature is also a great feature to pair fitness and nutrition.
Desvantagens
The financial set-up was a nightmare at the start as we were not able to use US payment systems. The turn around time from PaySafe was not at all conducive to good business practices. This seems to have been recently rectified with the addition of other payment options.
Resposta do Virtuagym
Dear Susan,
Thank you very much for your review!
It is quite exciting to hear that our services have become an ally when it comes to helping your business not only meeting but also exceeding expectations in regards to client engagement.
We value your comments about the areas of opportunity you've shared as these allow us to better assess our priorities and improve while continuously building a completely functional solution for every single one of our clients!
Feel free to contact us at any time by emailing our support team at [email protected] we'll be there to effectively answer all questions and address any requests you may have.
All the best,
Your Virtuagym family!
- Setor: Saúde, bem-estar e condicionamento físico
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante 1 a 5 meses
-
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- Probabilidade de recomendação 10.0 /10
Great customer service and timeliness!
Avaliado em 04/10/2021
Overall, I'm please with our new software company, Virtuagym. They've been able to answer any and...
Overall, I'm please with our new software company, Virtuagym. They've been able to answer any and all questions that we've had.
Vantagens
I love how user-friendly Virtuagym has been. From the sign up process to the member management, the system is very easy to work with.
Desvantagens
The transition from our previous software company to Virtuagym could've got a little easier, specifically talking about the transferring of payment methods. We're struggling to get ALL of our current members involved with the app and to set up their payment methods.
Resposta do Virtuagym
Dear Colten,
Thank you for proving us with your valuable feedback!
We work very hard to ensure we provide a high-notch and user-friendly system, so it truly means a lot to know that our efforts are paying off.
On another note, we know that migrating to a new system might be hard, so please do not hesitate to contact us at [email protected] to better assist you with this matter.
Again, we thank you for taking the time to rate us, we're very appreciative of your kind words.
Team Virtuagym
Perguntas frequentes sobre o Virtuagym
Abaixo estão algumas perguntas frequentes sobre o Virtuagym.P: Que tipo de planos o Virtuagym oferece?
O Virtuagym oferece os seguintes planos de pagamento:
- A partir de: 29,00 US$/ano
- Modelo de preços: Assinatura
- Avaliação gratuita: Não disponível
P: Quem costuma usar o Virtuagym?
Os clientes habituais do Virtuagym são:
Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000
P: Em que idioma o Virtuagym está?
O Virtuagym está nos seguintes idiomas:
alemão, espanhol, francês, grego, inglês, italiano, lituano, neerlandês, norueguês, polaco, português, russo, turco
P: O Virtuagym é compatível com dispositivos móveis?
O Virtuagym é compatível com os seguintes dispositivos:
Android (celular), iPhone (celular), iPad (tablet)
P: O Virtuagym se integra com quais outros aplicativos?
O Virtuagym se integra com os seguintes aplicativos:
Adyen, GitHub, Mailchimp, Matrix, Meta for Business, PayPal, Paysafe, Twitter/X, Xplor Gym
P: Que nível de suporte o Virtuagym oferece?
O Virtuagym oferece as seguintes opções de suporte:
Email/Help Desk, FAQs/Fórum, Base de conhecimento, Suporte por telefone, Bate-papo
Categorias relacionadas
Veja todas as categorias de software encontradas para Virtuagym.
Sistemas de Gerenciamento de Clubes