Bookeo

4,3 (96)
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Sistema de agendamentos e reservas online

Sobre o Bookeo

Com o sistema flexível de agendamentos e reservas do Bookeo, os funcionários podem se concentrar no que é importante, ajudando a preencher a agenda de compromissos. Os clientes efetuam reservas e pagam online usando qualquer dispositivo com facilidade, no site ou na página do Facebook da empresa. O Bookeo automaticamente envia uma confirmação e um lembrete da reserva.
Além disso, o Bookeo oferece ferramentas avançadas para aumentar as vendas, como vales-presente, promoções e pacotes pré-pagos.
Comece a receber reservas no seu site hoje! Cadastre-se para uma avaliação gratuita de 30 dias. Não requer cartão de crédito.


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Está em dúvida sobre o Bookeo? Compare com uma alternativa popular

Bookeo

4,3 (96)
VS.
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Preço inicial

14,95 US$
mês
12,00 US$
mês

Opções de preços

Versão gratuita
Versão de teste gratuita
Versão gratuita
Versão de teste gratuita

Recursos

145
202

Integrações

26
67

Praticidade

4,1 (96)
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Relação qualidade/preço

4,2 (96)
4,3 (6 862)

Atendimento ao cliente

4,2 (96)
4,1 (6 862)
As barras de classificação verdes mostram o produto vencedor com base na nota média e no número de avaliações.

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Avaliações

Classificação geral

4,3 /5
(96)
Relação qualidade/preço
4,2/5
Recursos
4,2/5
Praticidade
4,1/5
Suporte ao cliente
4,2/5

Já tem o Bookeo?

Ajude os compradores de software! As avaliações de programas ajudam outras pessoas a tomarem melhores decisões.

Exibindo 5 avaliações de 96
Jacob
Classificação geral
  • Setor: Transporte rodoviário e ferroviário
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Happy Customer

Avaliado em 01/05/2023

Vantagens

I like that Bookeo is easy for the customers to make a booking. I like not having to waste time answering calls and emails. Through word of mouth customers have shared my website and booked without any interaction. Sales without the work - is there anything better? I have butchered the system to create a booking service for an Airport Shuttle service. That this is possible is impressive. It then allows me to download reports so that I can then create runsheets for drivers- through excel and creating rules and formulas, this is quite quick.Its relatively inexpensive and easy to learn.Integrates well with Xero

Desvantagens

There could be more features.... but this would cost more money. Changes to the booking system requiring a password. This has now been changed due to feedback.

Resposta do Bookeo

Hi Jacob,

Thank you so much for taking the time to leave an excellent review.
We really appreciate you being a customer and helping to share the word about us. We're here for you anytime.

Shannon

Daniel
Classificação geral
  • Setor: Entretenimento
  • Porte da empresa: Profissional autônomo
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 0.0 /10

Very upset

Avaliado em 08/11/2023

Vantagens

Easy to use. No customer service when you need it

Desvantagens

Cancelled many months ago only to find out that I was still being charged. When questioned about it they stated that it was cancelled 3 days prior. I did nothing 3 days ago. Today is when I noticed the charges. LIES

Resposta do Bookeo

Hi,

Unfortunately, since your full name or company name was not provided in the review, we are unable to investigate the matter further.

The cancellation process for an account is initiated by following these specific steps: https://support.bookeo.com/hc/en-us/articles/360018198191.

Failure to follow these steps will result in the account remaining active, with the credit card on file being charged automatically monthly. Furthermore, depending on the account settings, the system can automatically send the monthly invoice via email to the account owner. The monthly charge shows on your credit card statement. It surprises me to learn that you were unaware of the fact that your account was still active.

Regards,
Shannon

Nikki
Classificação geral
  • Setor: Entretenimento
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 2.0 /10

Customer service is less than unacceptable

Avaliado em 11/03/2024

Bookeo was fine up until they did their last update and now I no longer receive emails from them....

Bookeo was fine up until they did their last update and now I no longer receive emails from them. They are blaming me for the changes when my email address didn't change. There were no changes to my domain. The only change was their update and the fact that they are willing to properly assist in rectifying this issue is the reason for this review. I have also seen other comments from this company and they are just out right rude because they are only emailing.

Vantagens

The ability to allow my customers to book without speaking with a person

Desvantagens

Bookeo customer service reps are awful. They are condescending in the emails and take the real responsibility for issues that arise due to their updates. The fact that you can't actually speak to a person is another con because there is no way to hold anyone accountable for the poor service customers receive.

Resposta do Bookeo

Hi Nikki,

I can confirm that there have been no recent updates regarding email notifications.

After reading your review, I searched for the email thread for this issue. I saw that our Technical Support Team verified that the email notifications for the bookings you mentioned not receiving had been successfully delivered to Gmail, for your email address.

We found the delivery receipts provided by Gmail mail servers, confirming that the emails were received successfully by Gmail. We sent you a copy of these receipts.

We also explained that what happens to an email after it has been delivered to the recipient's mail service is outside of our control, and recommended steps to follow to ensure that you keep receiving email notifications in your inbox.

You never confirmed that you followed all the recommended steps. I would highly recommend following the steps outlined by our Support Team to ensure that youkeep receiving email notifications from Bookeo.

Regards
Shannon

Leah
Classificação geral
  • Setor: Medicina alternativa
  • Porte da empresa: Profissional autônomo
  • Usado Diariamente durante Avaliação gratuita
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Bookeo

Avaliado em 11/10/2021

I love Bookeo as I can use PayPal, have payment option to chose from and a modern, professional...

I love Bookeo as I can use PayPal, have payment option to chose from and a modern, professional booking page.

Vantagens

I love the modern looks of the booking page and use of my branding colours and images.
It looks modern and professional with easy instructions for clients booking online to follow.
The price is fantastic and for me as small business affordable. I have in the past tried anything from Setmore, Accuity, Canlendy, woocommerce booking to vCita. All are good but expansive and booking pages are not what I wanted. vCita is very good but very expensive.
Bookeo's booking page is fantastic and looks clean and modern and easy to use.
Wish I had found Bookeo much earlier. It uses PayPal which I love. Customer service is on the ball and very helpful. I love that I have payment options at time of booking, to chose from like pay now, deposit or do nothing.

Desvantagens

At first I had an issues with the set-up software, it takes a bit getting used to and some instructions were not clear to me a I had to get back to Customer service a good few times.
I am now used to it but would like it to be a bit more intuitive and in my mind has steps that could be reduced, for example categories and services. Also, integration with other apps is limited which I found interesting, Bookeo is not on Zapier.

Resposta do Bookeo

Thank you so much for taking the time to leave this amazing review, Leah.
We are thrilled that you like Bookeo's highly customizable, modern and professional interface as well as our simple pricing and our technical support!
Please do not hesitate to contact us if you need any further assistance.
Thank you again,
Shannon

Avaliador Verificado
Classificação geral
  • Setor: Gestão de organizações sem fins lucrativos
  • Porte da empresa: 11 - 50 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Bookeo is the Best

Avaliado em 11/12/2019

Previously we took all reservations for programs over the phone or email. Our programs are in...

Previously we took all reservations for programs over the phone or email. Our programs are in high-demand and our schedule changes frequently. Often we would go through multiple rounds of back-and-forth with a customer before we were able to book their program, and tracking which requests came first was a nightmare. Bookeo has alleviated so much stress and work hours!

Vantagens

I love working with the Bookeo team! They have been incredibly attentive, always replying to help requests within 24 hours, and they usually go above and beyond to thoroughly explain processes that are confusing. I also like that we can capture guest information and sync bookeo to our mailchimp and google calendars!

Desvantagens

I wish I could assign more than one resource to a program or tour. We use a lot of resources to run our programs (staff, vehicles, equipment, etc.) and it would be nice to have bookeo track all of these resources.

Resposta do Bookeo

Hello, thank you for your great feedback. We are always looking for ways to improve Bookeo, so your feedback will be passed along to our developers.

Cheers
Shannon

Exibindo 5 avaliações de 96 Leia todas as avaliações

Perguntas frequentes sobre o Bookeo

Abaixo estão algumas perguntas frequentes sobre o Bookeo.

O Bookeo oferece os seguintes planos de pagamento:

  • A partir de: 14,95 US$/mês
  • Modelo de preços: Assinatura
  • Avaliação gratuita: Disponível

Os clientes habituais do Bookeo são:

Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500

O Bookeo está nos seguintes idiomas:

alemão, checo, chinês, chinês tradicional, coreano, dinamarquês, espanhol, finlandês, francês, húngaro, indonésio, inglês, italiano, japonês, neerlandês, norueguês, polaco, português, russo, sueco, tailandês, turco, ucraniano

O Bookeo é compatível com os seguintes dispositivos:

O Bookeo se integra com os seguintes aplicativos:

2Checkout, BigCommerce, Gmail, Google Ads, Google Analytics 360, Google Calendar, Google Workspace, Jimdo, Joomla, Mailchimp, Meta for Business, Microsoft 365, Microsoft Outlook, PayPal, Shopify, Square Payments, Square Point of Sale, Squarespace, Stripe, Twitter/X, Weebly, Wherewolf, Wix, WordPress, Xero, authorize.net

O Bookeo oferece as seguintes opções de suporte:

Email/Help Desk, FAQs/Fórum, Base de conhecimento, Assistência 24/7, Bate-papo

Categorias relacionadas

Veja todas as categorias de software encontradas para Bookeo.