Sobre o Revel Systems

Revel Systems POS provides a single solution for iPad sales which is aimed at multi-location businesses. Revel has been designed to integrate with a wide range of businesses. Though it offers a complete POS solution, the application’s features extend beyond point-of-sale to include customer relationship management, inventory management, automated ordering, and more. Revel Systems POS integrates with many popular third-party business apps, allowing users to work it into accounting and reporting routines.

Revel Systems POS manages POS from a single intuitive interface. The app includes employee scheduling, inventory tracking and management, and detailed reporting, reducing the need for additional software.

The application provides customer relationship management (CRM) that stores customer data, including purchase history, preferences, and more. Revel Systems POS also offers hardware support, including a card reader that works through the 30 pin connector which also allows for charging the iPad. The application supports other POS-related hardware devices, including printers.

The software has a fully customizable API and a customizable graphical user interface (GUI) windows. Security features include PCI-P2PE compliance. Revel Systems POS also allows businesses to accept Bitcoins as a form of payment.

Preços a partir de:

US$ 79,00/mês

  • Teste Grátis
  • Assinatura

Principais benefícios do Revel Systems

● Manage sales, customers, and inventory from the Revel Systems POS interface.

● Remain always-on, even during Internet downtime and power outages.

● Create custom sales processes and branded POS user interface windows with Revel Systems API.

● Schedule point-of-sales employees and manage payroll from a single software system.

● View and export a variety of POS reports.

Dispositivos

Porte da empresa

P M G

Mercados

Austrália, China, Alemanha, Reino Unido, Índia, Estados Unidos

Idiomas

inglês

Preços a partir de:

US$ 79,00/mês

  • Teste Grátis
  • Assinatura

Imagens

Revel Systems POS in use at a catering business
Revel POS on iPad in use in a restaurant
Shoe sales with Revel POS
Revel Systems POS for iPad
Ver mais 5
Revel Systems - Vídeo Captura de tela do Revel Systems: Revel Systems POS in use at a catering business Captura de tela do Revel Systems: Revel POS on iPad in use in a restaurant Captura de tela do Revel Systems: Shoe sales with Revel POS Captura de tela do Revel Systems: Revel Systems POS for iPad

Recursos

Total de recursos do Revel Systems: 60

  • API
  • Acesso para Celular
  • Administração da distribuição
  • Assinatura eletrônica
  • Automação de pedidos
  • CRM
  • Cobrança e faturamento
  • Compras e recebimento
  • Contas de clientes
  • Controle de qualidade
  • Controle e acesso remoto
  • Controles independentes
  • Dividir contas
  • Gerenciamento de multicanal
  • Gerenciamento de pedidos de compra
  • Gestão de armazéns
  • Gestão de artigos reservados
  • Gestão de auditorias
  • Gestão de comissões
  • Gestão de comércio eletrônico
  • Gestão de descontos
  • Gestão de devoluções
  • Gestão de dicas
  • Gestão de entrega
  • Gestão de estoques
  • Gestão de estoques do varejo
  • Gestão de fornecedores
  • Gestão de funcionários
  • Gestão de pedidos
  • Gestão de preços
  • Gestão de remessas
  • Gestão de tabelas
  • Gestão de vales-presente
  • Gestão de varejo
  • Histórico do cliente
  • Integração da contabilidade
  • Leitura de código de barras/tíquetes
  • Modelos personalizáveis
  • Monitoramento
  • Monitoramento da produção
  • Otimização de estoques
  • PDV para restaurantes
  • PDV para varejo
  • Pagamentos eletrônicos
  • Pedidos online
  • Pesquisa e filtro
  • Ponto de venda para bares
  • Ponto de vendas (PDV)
  • Previsão
  • Previsão da demanda
  • Processamento de pagamentos
  • Programa de fidelidade
  • Rastreamento de devoluções
  • Rastreamento de estoque
  • Rastreamento do custo
  • Relatórios de vendas
  • Relatórios e análise de dados
  • Segurança de SSL
  • Tela de toque
  • Várias localizações

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Avaliações

Classificação geral

3,8 /5
(288)
Relação qualidade/preço
3,5/5
Recursos
3,7/5
Praticidade
3,8/5
Suporte ao cliente
3,5/5

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Exibindo 5 avaliações de 288
Bailey R.
Classificação geral
  • Setor: Museus e instituições
  • Porte da empresa: 2-10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Probabilidade de recomendação 10.0 /10

Great

Avaliado em 19/08/2018

Vantagens

It's easy to learn and accessible. Having it on an Ipad means that it's large enough to know what button is being pressed, and to move things around if need be. Having categories set up is great so we can keep track of how much change we need or how many people came in to visit the museum, that day.

Desvantagens

It can get a little complicated especially with adding discounts to certain purchases which can be difficult for our older volunteers to get a hold of. But is really it, on the basic side of things, it works well and does the job efficiently.

Resposta do Revel Systems

Bailey,

Thanks so much for the feedback. We're delighted that Barker Mansion is making good use of its Revel POS!

If some of your volunteers are having a hard time adding discounts, you can have them visit the below Revel University page for video guides detailing how to complete a variety of discount-related actions within your Revel POS:
https://revelsystems.com/revel-university/categories/discounts-combos/

I hope this helps! Please reach out to us if you have any questions.

- Holden at Revel

Avaliador Verificado
Classificação geral
  • Setor: Museus e instituições
  • Porte da empresa: 2-10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 6.0 /10

Extensive functionality

Avaliado em 13/09/2019

Despite the technical issues, our experience with Revel has been great due to its user-friendliness...

Despite the technical issues, our experience with Revel has been great due to its user-friendliness and extensive functionality.

Vantagens

Revel has a lot of features that allow us to easily keep track of our visitor numbers and inventory. The system is very easy for our staff to use and it requires very little training.

Desvantagens

We have run into numerous technical issues with Revel and their customer service has not been very helpful when resolving some issues.

Michael U.
Classificação geral
  • Setor: Varejistas
  • Porte da empresa: 51-200 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 2.0 /10

Only good if your needs are very Basic

Avaliado em 23/04/2018

Overall Revel is a total letdown and will be replaced by year end with a better system, lots of...

Overall Revel is a total letdown and will be replaced by year end with a better system, lots of things we were promised could be done require using their "Open API" which costs more per month than the entire POS system does for 5 stations. We were not told about the API pricing upfront (or that there was even a cost at all, it was pitched like it was included in the regular fee) just that we could use the API to do everything we told them we needed to do, my project manager informed me of the API pricing during our implementation, when I called out the sales rep for never mentioning the additional cost despite repeated conversations about how critical this was she told me "its not my job to tell you the pricing for the API since that's not my department"

It is also very difficult to impossible to find and load an order in the dashboard by customer. You have to load the customers orders report, find the customer in the list, click show orders, note the order number, then go to the order history report and then you can click through to the order, why isn't the order number under customers order a hyperlink to take me to the order?

They made a systems change to batch process updates to the POS instead of in realtime, we have a custom app that we use for check ins when a customer comes into the store and it adds customers to the revel system so we can link them to a sale and track close rate etc. They used to sync in real time from the dashboard to the stations, after a recent update it takes anywhere from 30-60 minutes for the customers to pull down from the revel dashboard. I have verified they show up on the dashboard instantly as they should, there is just a major delay in syncing back to the iPads now that was not there before the update.

Reporting is very weak in certain areas, you can't view profit by anything other than employee which is worthless if you don't have pay rates loaded which we don't since we aren't using that aspect of the system.

When we receive inventory in the store, we upload it into the revel dashboard via their excel template this works about 75% of the time, the rest of the time it just silently fails, you will never receive any notice that it failed, where it failed etc. So now before I do any uploads, I do an export of what we have immediately before so when it fails I can compare to the inventory after the partial upload to figure out where the import stopped so I can import the rest.

I could keep going but bottom line is if your needs are more than barebones or you are not a restaurant you should look elsewhere for a much better solution.

Vantagens

Overall they have a nice POS interface and it is pretty stable. Their pricing is also pretty good for the base system.

Desvantagens

Functions are hard to find
Very much geared towards restaurants, so if you are in another business be prepared to see restaurant specific stuff all over you can't turn off
Material changes to the way things work with zero notice
Can only see profit margin by employee no P&L type report.
Inventory uploads regularly fail with no notice, and no way to tell what was added without doing a manual compare of before and after and trying again with the additional items.

Resposta do Sarah

Hi Michael,

I am truly sorry about your experience and I have shared your feedback with our sales management team, as well as the customer service team.

I am confident that once we get we get a bit more info from you, we will be able to come to a resolution in terms of API and reporting. Our customer service team will be happy to follow up on any outstanding issues you have.

Regards,
Sarah, Customer Advocacy Manager at Revel

Avaliador Verificado
Classificação geral
  • Setor: Varejistas
  • Porte da empresa: 2-10 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 7.0 /10

Pretty, but Problematic

Avaliado em 15/05/2019

Lots of restaurants and retail stores I frequent use Revel. I would try Revel again if given the...

Lots of restaurants and retail stores I frequent use Revel. I would try Revel again if given the choice, but I would make sure to get my employees trained in troubleshooting themselves to avoid the potential of a customer service snafu.

Vantagens

I work for a small college bookstore that recently transitioned from an ancient, outdated POS system. We were all so excited about Revel. It's sleek, easy to use, and much simpler than many of its predecessors.

Desvantagens

The biggest trouble we ran into is that Revel is hopelessly buggy, and I would sometimes be on the phone with customer service for an hour before getting my problem resolved. For a small business with only one cash register, this was often a nightmare.

Resposta do Revel Systems

Thanks very much for your feedback. We're sorry to hear that our system fell short of your expectations, but hope you give us another chance in the future. We're constantly working to improve the quality of our products and services.

Bill H.
Classificação geral
  • Setor: Alimentação e bebidas
  • Porte da empresa: 11-50 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 7.0 /10

Revel, the good and the bad

Avaliado em 21/11/2018

Helpful with keeping track of sales and labor. Easy to learn and easy to train new employees on.

Helpful with keeping track of sales and labor. Easy to learn and easy to train new employees on.

Vantagens

Easy to use and set up. The reports are pretty good. As a simple POS and time keeping system, it works well

Desvantagens

If you need a POS that will help you with in depth inventory control, this is probably not the system for you

Resposta do Revel Systems

Thank you for the feedback, Bill. We'd love to hear about what we could do differently with our inventory management tool¿if you'd like, please submit a feature request at https://support.revelsystems.com/hc/en-us/articles/208479946-Suggest-a-New-Feature. Thanks again!

Exibindo 5 avaliações de 288 Leia todas as avaliações

Perguntas frequentes sobre o Revel Systems

Abaixo estão algumas perguntas frequentes sobre o Revel Systems.

O Revel Systems oferece os seguintes planos de pagamento:

  • A partir de: US$ 79,00/mês
  • Modelo de preços: Assinatura
  • Teste Grátis: Não disponível

Request a free demo today to learn more about what our industry leading point-of-sale system can do for you and your business.

Não temos informações sobre os recursos do Revel Systems.

Os clientes habituais do Revel Systems são:

2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001+

O Revel Systems está nos seguintes idiomas:

inglês

O Revel Systems é compatível com os seguintes dispositivos:

iPad (tablet)

O Revel Systems se integra com os seguintes aplicativos:

CimpleBox, Magento Commerce, QuickBooks Online Advanced, Shopify, X-Cart, Xero

O Revel Systems oferece as seguintes opções de suporte:

Email/Help Desk, FAQs/Fórum, Suporte por telefone, 24 horas por dia (representante ao vivo), Bate-papo

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