ProClass

Class Management software and Online Registration+

4,3 /5 (22 avaliações) Escreva uma avaliação!

Resumo do ProClass

O que é o ProClass?

ProClass is a highly flexible management solution for event and class organizers across multiple industry types. Ideal for membership societies, businesses, schools, associations, non-profit and charity foundations, ProClass is a web-based software service with pricing and configuration options designed to best-fit specialized requirements. Starting with powerful class and event management tools, key features include unlimited scheduling across diverse types or locations before promoting each event online. SEO optimized listings are then marketed via customized customer portals and associated registration sites, using selected third-party merchant providers or gateways to process online sales securely. Offer attendees detailed listings describing events with photos, speaker biographies and class schedules, while tying in eCommerce support for selling merchandise or accepting donations.

Alongside the customer web portal assigned to each client where members can login, register and manage their own contact information, ProClass also offers integrated CRM functionality. Multiple account contact relationships enable relationship webs to be plotted within the customer database to define roles and communications, tracking attendance histories and feeding this information back into bulk email marketing campaigns. Unlimited HTML email templates are available here, responding to custom queries when mailing out event updates, seasonal class timetables or fundraising notifications.

In addition, ProClass places heavy emphasis on financial management thanks to account-level billing and accounts receivables tracking and reporting capabilities. Access online customer invoices and receipts in PDF format, automate recurring monthly charges, track invoice comments and view detailed invoice, transaction or payment reports. Data mining options within ProClass then extend to querying all customer data, creating custom requests that can be exported straight to Excel. Library reports for student lists, statements and daily class rosters can similarly be exported to popular formats including PDF, Excel, XML, Word, Tiff or a multitude of useful web file types.

Resumo do ProClass

Preços

A partir de
N/A

Opções de preços

Teste Grátis
Assinatura
Relação qualidade/preço

Annual subscription with pricing based on individual quote – contact ProClass for more details.


Recursos do ProClass

Dispositivos
Porte da empresa
P M G
Mercados
Ásia, Austrália, Brasil, Canadá, China e outros 5, Europa, Alemanha, Índia, Japão, América Latina
Idiomas
Inglês

ProClass - Avaliações

ProClass - Avaliações

Classificação geral
4,3
/
5
Excelente
13

Muito bom
6

Regular
1

Ruim
0

Péssimo
2

Relação qualidade/preço
4,1
Recursos
3,9
Praticidade
3,7
Suporte ao cliente
4,5
86% dos usuários recomendam este app
Kia M.

ProClass is Pro!

Using ProClass allows me to streamline some the steps in clients booking corporate on-site training and accepting other forms of payment; besides checks.


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Daniela E.

ProClass has tripled my productivity!

I am very happy with my decision to use ProClass. I recommend it to anyone that has multiple classes, whether large or small. If I could suggest anything for improvements I would ask for a more simplified, step by step How-To section to address common things like refunds, class lists etc. I tend to see things visually and perhaps using visual markers or icons instead of words would make the self-help section more user friendly for non-techies like me!


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Avaliador Verificado

Marketing savvy folks should not use Proclass


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Ann K.

ProClass review

We were able to open online registration for our users because of ProClass which has saved a lot of time for me since I used to get a lot of registrations in the mail.


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Skye F.

ProClass Tops Many Systems

I would choose ProClass for your management system if you are looking to upgrade or change. I am very pleased with PC and will continue to use them for the foreseeable future.


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Kia M.
Setor: Gestão da educação
Porte da empresa: 1.001-5.000 funcionários
Traduzido para o Português

ProClass is Pro!

Usado Diariamente durante 1 a 5 meses
Avaliado em 21/08/2019
Fonte da avaliação: Capterra

Using ProClass allows me to streamline some the steps in clients booking corporate on-site training and accepting other forms of payment; besides checks.

Vantagens

The customer service is exceptional. I can call tech support, e-mail or chat on-line. They'll even set up customized webinars for staff learning to use Pro-Class. I did not expect to get such support or a quick response to even my basic questions and even more complex problems. I also like that our clients/students can sign up for classes on their own and make payments using a secure site.

Desvantagens

I wish the manual covered more material. But the manual leaves off, the customer service covers.

Detalhamento da qualificação

Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Daniela E.
Setor: Ensino fundamental e médio
Porte da empresa: Profissional autônomo
Traduzido para o Português

ProClass has tripled my productivity!

Usado Diariamente durante Mais de um ano
Avaliado em 11/09/2018
Fonte da avaliação: SoftwareAdvice

I am very happy with my decision to use ProClass. I recommend it to anyone that has multiple classes, whether large or small. If I could suggest anything for improvements I would ask for a more simplified, step by step How-To section to address common things like refunds, class lists etc. I tend to see things visually and perhaps using visual markers or icons instead of words would make the self-help section more user friendly for non-techies like me!

Vantagens

As a sole proprietor, I do it all, from lesson plans and teaching to marketing and running the not-so-fun parts of the business. I was spending 6 hours of my day just doing data entry and administration while having to keep my office open long hours just to allow parents to come in and register. I thought ProClass was for much larger businesses than my small art program. As my business grew however, I was overwhelmed by the paperwork and I knew I had to hire someone. Instead, I decided to try ProClass for a year. ProClass allows my clients to register for classes day or night, at their convenience allowing me to reduce the time my office has to be open to the public giving me more time with my family. It allows clients to input their own information, reducing errors and my data entry time. In fact, it saved me from having to hire someone just for the data entry! It has organized my recordkeeping, making tax time so much easier. I can now concentrate on my students and my teaching. It allows parents to have clear recordkeeping which they can access themselves. It tracks my communications with parents for easy reference. Well that first year came and went and I am still with ProClass! I am not a techy person and there was a learning curve which I found a challenge as I juggled everything on my plate however, ProClass provided very patient and thorough training, that suited my schedule. The more I use it, the more it feels natural. I am still discovering features and as I can I add them to my knowledge base. I truly appreciate their kind and encouraging customer service team that help me with any questions I have. I look back and wonder how in the world I managed my classes before ProClass!

Desvantagens

I had to really think about this to come up with a con to ProClass. I guess for me, it would be some of the technical terminology that I am not familiar with. It does require a time commitment to get to know the program and set it up just right for your business. Again, this isn't really a con for ProClass, more my own limitations of time, knowledge and experience.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Avaliador Verificado
Traduzido para o Português

Marketing savvy folks should not use Proclass

Usado Diariamente durante Mais de um ano
Avaliado em 07/03/2018
Fonte da avaliação: GetApp

Vantagens

Proclass is great if you only have a simple structure such as an art studio only offering art classes. The customer service rep we have is AMAZING....he's been doing his absolute best to try to find work arounds and patches, but as a growing business, this hasn't been a great experience. Though he's really the one we keep going back to. The other reps have tried to be helpful, but none of them have found workarounds or solutions for us and the challenges we face with Proclass were ones that could significantly impact our business.

Desvantagens

Proclass is great if you only have a simple structure such as an art studio only offering art classes. However, if you run a series of classes AND are marketing savvy with different offers or complex structure for camps, this is definitely not a system for you. The functionality simply isn't there.

The API is a joke. It is not a fully developed API so expect to do some heavy coding.

Traduzido para o Português

Resposta do ProClass

While an anonymous review is difficult to respond to as we do not know the circumstances around these comments, we do appreciate the feedback and are pleased that our customer support is rated so highly.

To classify ProClass as a marketing application is inaccurate and misleading. ProClass is not marketed as, nor meant to be a marketing platform such as Mail Chimp or other direct marketing applications and we explain this to every prospect prior to any sale.

We do provide the following features and more to assist with your marketing efforts.

*Unlimited bulk email with customizable templates.
*Unlimited SMS messaging to contacts where mobile provider information is collected
*Comprehensive search features and data mining to allow for targeting of specific demographic groups or class participants
*Easy export of data for use with other tools
*Unlimited and fully searchable user defined fields and customizable data collection forms to allow for extension of the application to include information that is critical to your organization.
*Industry leading relationship tracking across multiple accounts and families.
*Customizable online registration class listings.
*Social media integration
*Online registration and customer portal site language translation
*Read only REST API

These features are successfully in use by hundreds of organizations in diverse industries including summer camps, after school programs, arts organizations, lifelong learning and continuing education, and others with varied and complex scheduling and program structures.

Our API is being successfully used by many clients and allows read only access to a vast selection of data. Customers have successfully used the API to integrate ProClass to their websites as well in house real time video schedule displays and as with other various applications. It is a developer tool and should be used only by qualified developers who are familiar with XML, Json, and Odata standards.

Detalhamento da qualificação

Praticidade
Suporte ao cliente

Probabilidade de recomendação: 1.0/10

Ann K.
Setor: Educação superior
Porte da empresa: 2-10 funcionários
Traduzido para o Português

ProClass review

Usado Diariamente durante Mais de dois anos
Avaliado em 16/03/2020
Fonte da avaliação: Capterra

We were able to open online registration for our users because of ProClass which has saved a lot of time for me since I used to get a lot of registrations in the mail.

Vantagens

I like that is is very easy to create programs, add contacts, and enter registration. The customer service is very helpful, using live chat almost always resolves my problem.

Desvantagens

Online registration is not the most user friendly.

Traduzido para o Português

Resposta do ProClass

Thank you for the review Ann.

We have recently released a new online registration user interface that has an entirely new interface and enables much easier registration for your customers.

We hope that this new release is helpful to you.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 7.0/10

Skye F.
Setor: Ensino fundamental e médio
Porte da empresa: 13-50 funcionários
Traduzido para o Português

ProClass Tops Many Systems

Usado Diariamente durante Mais de dois anos
Avaliado em 22/08/2018
Fonte da avaliação: SoftwareAdvice

I would choose ProClass for your management system if you are looking to upgrade or change. I am very pleased with PC and will continue to use them for the foreseeable future.

Vantagens

I am a marketing and communications director and have worked with many registration, ticketing and software systems throughout education, arts and the performing arts - ranging from Tessitura to Ticket Sage to Salesforce and more. I started at a new company about 6 months ago and it was my first experience with ProClass and at first I was a little leery of the program; however they have topped my expectations. Their software is current with needed API's for the new website that I am in the process of designing. They are at the helm of design with easy-to-load classes and design formats. It is a good system for donors. The staff of PC is available to answer questions. They are more then corporative when I ask for something to be done and they take new integration suggestions readily. Currently they are building on a suggestion that I gave them a few weeks ago. I have been very happy with ProClass and believe it is a great class and donor management system for our school.

Desvantagens

The only con that I can think of is I wish there was a way to choose certain reports and have them queued to email to me daily instead of having to go into the system and pull them.

Detalhamento da qualificação

Praticidade

Probabilidade de recomendação: 10.0/10

Recomendação do usuário
7,9/10
Baseado em 22 usuários
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Preço do ProClass

Preço do ProClass

A partir de
N/A
Teste Grátis
Assinatura
Relação qualidade/preço

Annual subscription with pricing based on individual quote – contact ProClass for more details.

Annual subscription with pricing based on individual quote – contact ProClass for more details.

Relação qualidade/preço
4,1/5
Baseado em 22 usuários
Compare as alternativas por relação qualidade/preço
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Recursos do ProClass

Recursos do ProClass

API
Administração de website
Catálogo de produtos
Controle do acesso
Formulários personalizados
Função de busca
Gerenciamento de SEO
Gestão de comércio eletrônico
Gestão de conteúdo
Gestão de pedidos
Imagem de marca personalizável
Importação/exportação de dados
Integração de redes sociais
Integração de terceiros
Interface para arrastar e soltar
Modelos personalizáveis
Notificações automáticas
Pagamentos eletrônicos
Painel de atividades
Relatórios e estatística
Recursos
3,9/5
Baseado em 22 usuários
Compare as alternativas por avaliações dos recursos
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Categorias

Mais informações sobre ProClass

Mais informações sobre ProClass

Principais recursos do ProClass

  • Allow customers to make partial balance payments online
  • Create custom queries to save and export to multiple formats
  • Customer Portal enables public access and data updates
  • Customizable, intuitive dashboard-based interface
  • Customized online event registration pages & Customer Portal
  • Export to file types including PDF, XML, Excel, Word & Tiff
  • Grow detailed contact databases and plot relationship webs
  • Market associated event products and merchandising
  • Payment processing handled by third-party merchants
  • Schedule calendar events across multiple locations and times
  • Send targeted marketing via unlimited HTML email templates
  • Track attendances and link histories to customer accounts

Vantagens

  • Accept student and attendee registrations for classes and events via detailed, customizable pages and dedicated customer portals.

  • Process payments direct to bank accounts via existing, secure merchant accounts and gateways – incurring no additional ProClass service fees.

  • Centralize customer data and manage contact relationships with CRM features while allowing customers to access and edit personal data via Customer Portal.

  • Track attendances and reschedule new class sessions while assigning multiple times, locations, venues, rooms, instructors or speakers.

  • Unlimited bulk emailing with a library of HTML email templates available for mailing out marketing campaigns to targeted, queried contact groups.

  • Account level invoicing, batch payment processing, partial balance payment options and detailed invoice, transaction and payment reporting.

  • Dedicated reporting and mining features allows all data to be searched and retrieved via custom querying before exporting the results to common file formats.
  • Perguntas frequentes sobre o ProClass

    Perguntas frequentes sobre o ProClass

    Abaixo estão algumas perguntas frequentes sobre o ProClass.

    P: Que tipo de planos o ProClass oferece?

    O ProClass oferece os seguintes planos de pagamento:

    Modelo de preços: Assinatura

    Teste Grátis: Não disponível

    Annual subscription with pricing based on individual quote – contact ProClass for more details.

    P: Quais são os principais recursos do ProClass?

    O ProClass oferece os seguintes recursos:

    • Allow customers to make partial balance payments online
    • Create custom queries to save and export to multiple formats
    • Customer Portal enables public access and data updates
    • Customizable, intuitive dashboard-based interface
    • Customized online event registration pages & Customer Portal
    • Export to file types including PDF, XML, Excel, Word & Tiff
    • Grow detailed contact databases and plot relationship webs
    • Market associated event products and merchandising
    • Payment processing handled by third-party merchants
    • Schedule calendar events across multiple locations and times
    • Send targeted marketing via unlimited HTML email templates
    • Track attendances and link histories to customer accounts

    P: Quem costuma usar o ProClass?

    Os clientes habituais do ProClass são:

    Grandes empresas, Empresas de médio porte, Sem fins lucrativos, Administrações públicas, Pequenas empresas

    P: Em que idioma o ProClass está?

    O ProClass está nos seguintes idiomas:

    Inglês

    P: Que tipo de planos o ProClass oferece?

    O ProClass tem os seguintes planos de preços:

    Assinatura

    P: O ProClass é compatível com disponíveis móveis?

    Não temos informações sobre os dispositivos compatíveis com o ProClass.

    P: O ProClass se integra com quais outros aplicativos?

    Não temos informações sobre quais integrações o ProClass oferece.

    P: Que nível de suporte o ProClass oferece?

    O ProClass oferece as seguintes opções de suporte:

    Suporte por telefone, Suporte online, FAQs, Tutoriais em vídeo