Volgistics

Software for volunteer recruiting, tracking and coordination

4,5 /5 (65 avaliações) Escreva uma avaliação!

Resumo do Volgistics

O que é o Volgistics?

Volgistics is a web-based software with a user-friendly interface that manages past, current and future volunteers and coordinators. Users can assign and track roles within many types of organizations from small local animal shelters to large international services.

Users can collect information from prospective volunteers using the online volunteer application forms and store it in the Volgistics database. Organizations can track volunteer hours and see which volunteers are signed in and when they sign out, as well as who is scheduled to come in later. Users can look up names and assignments according to agency, program, branch office, department, event, and more.

Coordinators and supervisors can be assigned to one or multiple tasks and then provided with information about assigned volunteers and their schedules. Automatic alerts are sent when schedules are changed and users can communicate with volunteers using various channels, including messaging through the volunteer portal.

With Volgistics, users can customize field names and drop down lists according to their organization, and tailor schedule features and checklist items. The Tickler checklist option allows users to track volunteers’ orientations, health screenings, background checks and evaluations, or if they are eligible for an award. Users can also generate custom reports in PDF or Excel format and have them emailed, printed or saved in the database.

Resumo do Volgistics

Preços

A partir de
US$ 9,00/mês

Opções de preços

Teste Grátis
Assinatura
Relação qualidade/preço

The monthly service fee is all-inclusive and is based on the service level chosen. Service levels are based on the number of volunteers to track, the number of system operators, and the option for VicNet and VicTouch integration.


Recursos do Volgistics

Dispositivos
Porte da empresa
P M G
Mercados
Ásia, Austrália, Brasil, Canadá, China e outros 5, Europa, Alemanha, Índia, Japão, América Latina
Idiomas
Inglês

Capturas de tela

Captura de tela do Volgistics: Look up volunteers by name and view their information, history, schedule and more with Volgistics
Captura de tela do Volgistics: Look up volunteers by name and view their information, history, schedule and more with Volgistics Captura de tela do Volgistics: View detailed volunteer history including status, hours and awards with Volgistics Captura de tela do Volgistics: The Volgistics dashboard includes schedule information, hours, messages, news and more Captura de tela do Volgistics: Volgistics' volunteer information center is where volunteers use a PIN code to check-in or check-out

Volgistics - Avaliações

Volgistics - Avaliações

Classificação geral
4,5
/
5
Excelente
45

Muito bom
13

Regular
4

Ruim
2

Péssimo
1

Relação qualidade/preço
4,4
Recursos
4,1
Praticidade
4,3
Suporte ao cliente
4,6
89% dos usuários recomendam este app
Avonte J.

Simply the best!


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Jerry H.

Flexibility, documentation and support

Prior to Volgistics, tracking volunteer hours, lists, etc. was via spreadsheets - many different spreadsheets that had not been updated. Keeping records of Volunteer hours was a month-long process. Requested reports were often inaccurate and incomplete. At this point in our implementation, all Volunteer Records have been entered into the system and Volunteer hours are entered manually into the system by this office. Monthly reports that took a month to generate now take minutes.

The Director of the Volunteer Program and I are currently re-evaluating the choices made in configuring the software to increase usability and flexibility. I am impressed with how flexible the system is and how easily it is modified.


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Karen C.

This system is not user friendly, we genuinely gave this system a chance, it failed. Waist of...


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Kiki M.

Great Customer Service and Ease for Volunteer Tracking

Volgistics is an efficient program that enables me to schedule, contact, and track volunteer services in an easy way.
The Volgistics assistance/ help desk is beyond incredible. We are so thankful for the professionalism, and kindness they showed us during the COVID pandemic.


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Helen P.

Volgistics - Just do it

Very good - what makes this volunteer management system really work is the customer service representatives and their willingness to answer questions thoroughly and in a timely manner.


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Avonte J.
Traduzido para o Português

Simply the best!

Usado Diariamente durante Mais de dois anos
Avaliado em 17/01/2018
Fonte da avaliação: Capterra

Vantagens

I use Volgistics on a daily basis to manage our database of 300+ volunteers. It is the simplest yet most comprehensive volunteer management system that I have used...and I do have direct experience with other systems. Volunteer processing, report generation and database management are very straightforward. On the rare occasion that we need help, the support team is incredibly responsive. Our volunteers love it also. From online applications to self-scheduling, our volunteers have universally given very positive feedback. Volgistics is one of my most important productivity tools. It is great.

Desvantagens

Although there isn't an app, the mobile site works for self-scheduling. To my knowledge, there isn't a mobile site for the "back end" which is what I use primarily. That would be helpful for times that I need to use the system while on the go.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Jerry H.
Setor: Hospitais e Saúde
Porte da empresa: 201-500 funcionários
Traduzido para o Português

Flexibility, documentation and support

Usado Diariamente durante 6 a 12 meses
Avaliado em 20/05/2020
Fonte da avaliação: Capterra

Prior to Volgistics, tracking volunteer hours, lists, etc. was via spreadsheets - many different spreadsheets that had not been updated. Keeping records of Volunteer hours was a month-long process. Requested reports were often inaccurate and incomplete. At this point in our implementation, all Volunteer Records have been entered into the system and Volunteer hours are entered manually into the system by this office. Monthly reports that took a month to generate now take minutes.

The Director of the Volunteer Program and I are currently re-evaluating the choices made in configuring the software to increase usability and flexibility. I am impressed with how flexible the system is and how easily it is modified.

Vantagens

User Support is outstanding. My eMail questions have always been answered within an hour of submission and their responses are concise, clearly understood and respectful.

Desvantagens

I have been working with our Volgistics program for 6 ½ to 7 months. The software has been in use for less than a year and is not yet opened up for end-user use. This is to explain that as I work with the software, I have some difficulty maneuvering through the Tutorials mainly because of my familiarity with semantics and titles or language used with Volgistics. As I become familiar with the 'language' of Volgistics, it's becoming clear and finding my way through the Help Topics is becoming easier AND extremely helpful.

Traduzido para o Português

Resposta do Volgistics

Thank you for the review! We're glad that Volgsitics has been able to speed up reporting, and that we can help you out as you learn the software!

Detalhamento da qualificação

Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Karen C.
Traduzido para o Português

This system is not user friendly, we genuinely gave this system a chance, it failed. Waist of time.

Usado Semanal durante Mais de um ano
Avaliado em 25/04/2018
Fonte da avaliação: Capterra

Vantagens

The price point worked well for our organization. It has capacity to store a large number of volunteers.

Desvantagens

Navigation is not smooth with the examples of location of save buttons, navigating back and forth between pages, the search feature is very specific and awkward, inserting graphics within emails is cumbersome, there is no live chat in order to troubleshoot, customer has to email back and forth to customer service which takes a long time, system logs you out automatically without saving so if you have to walk away from the computer to take an extended call, you will lose your work. If you don't enable pop-up windows on your computer, the system will act like you are still logged in so you THINK you are completing a task when in fact you are not. When voicing disappointment with the service, I was passively reminded that there is no extra charge to ask questions, this is not something Volgistics should be hanging their hat on, a paying customer should be able to ask questions on how to use a system they're paying for. The 3 times I did use that feature, they were "unable to help" me.
After losing a significant amount of work, customer service did not offer any compensation and were quick to let me know how to close out my account. The lack of user friendliness takes up a significant amount that for organizations that uses volunteers in order to operate most likely do not have.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 0.0/10

Kiki M.
Setor: Veterinária
Porte da empresa: 13-50 funcionários
Traduzido para o Português

Great Customer Service and Ease for Volunteer Tracking

Usado Diariamente durante Mais de dois anos
Avaliado em 21/05/2020
Fonte da avaliação: Capterra

Volgistics is an efficient program that enables me to schedule, contact, and track volunteer services in an easy way.
The Volgistics assistance/ help desk is beyond incredible. We are so thankful for the professionalism, and kindness they showed us during the COVID pandemic.

Vantagens

Volgistics enables Pelican Harbor Seabird Station to track the volunteer service hours in a fast, efficient, and easy way. We are able to run reports by the various parameter, service by volunteer, type of service, requirements filled by volunteers. Volgistics is also easy for the volunteers to input their service hours. I love that there are many videos and tutorials to help the user become more efficient. I have used this program at two nonprofits and though we got offered a free volunteer program we would not switch.

Desvantagens

I wish the email had more features to add a colorful background "make it look pretty", embed pictures directly into the email.

Traduzido para o Português

Resposta do Volgistics

Thank you for the review! We're glad that Volgistics is such a good fit for you!

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Helen P.
Setor: Gestão de organizações sem fins lucrativos
Porte da empresa: 2-10 funcionários
Traduzido para o Português

Volgistics - Just do it

Usado Diariamente durante Mais de um ano
Avaliado em 05/02/2020
Fonte da avaliação: Capterra

Very good - what makes this volunteer management system really work is the customer service representatives and their willingness to answer questions thoroughly and in a timely manner.

Vantagens

The number of features that it has that allows my volunteers to self-schedule and print their own reports. The reports help with in-house data analysis for grant reporting requirements and administrative support. It cut down on the time I spent with volunteers by about 85 - 90%. During busy times of the year I could spend all day talking to volunteers, answering the same questions. Now I spend SIGNIFICANTLY less time doing that and can spend more time thanking our volunteers for their time and doing the other responsibilities of my job assignment. I like the comprehensiveness of the library.

Desvantagens

Initially it was more cumbersome to set up than I expected. I am not a computer scientist so there was a bit of a learning curve. The customer service is AMAZING though, so it made it much easier. I usually hear back from folks in 5 minutes of sending an email with a quick solution to my problem.

Traduzido para o Português

Resposta do Volgistics

Thank you for the review! We're glad that Volgistics can help make your job easier.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Recomendação do usuário
8,7/10
Baseado em 65 usuários
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Preço do Volgistics

Preço do Volgistics

A partir de
US$ 9,00/mês
Teste Grátis
Assinatura
Relação qualidade/preço

The monthly service fee is all-inclusive and is based on the service level chosen. Service levels are based on the number of volunteers to track, the number of system operators, and the option for VicNet and VicTouch integration.

The monthly service fee is all-inclusive and is based on the service level chosen. Service levels are based on the number of volunteers to track, the number of system operators, and the option for VicNet and VicTouch integration.

Relação qualidade/preço
4,4/5
Baseado em 65 usuários
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Recursos do Volgistics

Recursos do Volgistics

API
Acompanhamento de atividades
Banco de dados de funcionários
Criação de relatórios personalizável
Gestão de funcionários
Gestão de recrutamento e seleção
Gestão do desempenho
Imagem de marca personalizável
Importação/exportação de dados
Incorporação de funcionários
Integração de terceiros
Lembretes
Notificações automáticas
Painel de atividades
Portal de autoatendimento
Portal do funcionário
Portal para funcionários
Relatórios e estatística
Relatórios em tempo real
Seguimento dos candidatos
Recursos
4,1/5
Baseado em 65 usuários
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Categorias

Vídeos e Tutoriais

Vídeos e Tutoriais

Mais informações sobre Volgistics

Mais informações sobre Volgistics

Principais recursos do Volgistics

  • Application forms
  • Attendance management
  • Awards
  • Calendar management
  • Checklists
  • Custom reports
  • Document storage
  • Group tracking
  • Multi-site capabilities
  • PDF and Excel reports
  • Recruiting
  • Scheduling
  • Sign-in kiosk
  • Text and email communication
  • Tracking and reporting
  • User rights
  • Volunteer portal
  • Volunteer profiles
  • Website integration

Vantagens

Volgistics is web-based so users can manage their volunteer database from any computer, at home or on the go.

With the optional VicNet module, each volunteer has access to their own profile and can update their information, receive messages and sign up for schedule openings.

When adding a new volunteer record to Volgistics it can be marked as an individual record or a group record to track groups of people who serve collectively.

Users can search and view volunteers in Volgistics based on classifications such as adult, junior, employee, RSVP, periodic, etc. and mark selected volunteers with tags.

The ‘site level access’ feature enables organizations to create two or more ‘sites’ in their Volgistics database in which specific coordinators will have access to only a particular group of volunteer records.

Perguntas frequentes sobre o Volgistics

Perguntas frequentes sobre o Volgistics

Abaixo estão algumas perguntas frequentes sobre o Volgistics.

P: Que tipo de planos o Volgistics oferece?

O Volgistics oferece os seguintes planos de pagamento:

A partir de: US$ 9,00/mês

Modelo de preços: Assinatura

Teste Grátis: Disponível

The monthly service fee is all-inclusive and is based on the service level chosen. Service levels are based on the number of volunteers to track, the number of system operators, and the option for VicNet and VicTouch integration.

P: Quais são os principais recursos do Volgistics?

O Volgistics oferece os seguintes recursos:

  • Application forms
  • Attendance management
  • Awards
  • Calendar management
  • Checklists
  • Custom reports
  • Document storage
  • Group tracking
  • Multi-site capabilities
  • PDF and Excel reports
  • Recruiting
  • Scheduling
  • Sign-in kiosk
  • Text and email communication
  • Tracking and reporting
  • User rights
  • Volunteer portal
  • Volunteer profiles
  • Website integration

P: Quem costuma usar o Volgistics?

Os clientes habituais do Volgistics são:

Grandes empresas, Empresas de médio porte, Sem fins lucrativos, Administrações públicas, Pequenas empresas

P: Em que idioma o Volgistics está?

O Volgistics está nos seguintes idiomas:

Inglês

P: Que tipo de planos o Volgistics oferece?

O Volgistics tem os seguintes planos de preços:

Assinatura

P: O Volgistics é compatível com disponíveis móveis?

Não temos informações sobre os dispositivos compatíveis com o Volgistics.

P: O Volgistics se integra com quais outros aplicativos?

O Volgistics se integra com os seguintes aplicativos:

ImportOmatic

P: Que nível de suporte o Volgistics oferece?

O Volgistics oferece as seguintes opções de suporte:

Suporte online, FAQs, Tutoriais em vídeo, Base de conhecimento, Fórum