Lavu POS
Lavu POS
Sobre o Lavu POS
O Lavu é um sistema de ponto de serviço (POS na sigla em inglês) ou ponto de venda para iPad, projetado para pequenas e grandes empresas do setor de restaurantes. O Lavu é adaptável a qualquer tipo de ambiente, como restaurantes completos, lanchonetes ou franquias. O software traz uma combinação de gerenciamento baseado na nuvem e tecnologias móveis/sem fio com uma interface de tela sensível ao toque moderna e intuitiva.
Os usuários podem escolher entre interfaces de bar, restaurante e lanchonete, que podem ser personalizadas para atender às necessidades específicas de cada empresa, seja um restaurante, cafeteria ou até mesmo um food truck.
Os recursos de atendimento oferecem um cardápio totalmente personalizável, com itens que podem incluir fotos e uma lista de ingredientes. Os atendentes podem alternar entre interfaces de serviço na mesa, balcão ou bar na tela de pedidos. Serviços de entrega também estão disponíveis com a extensão de entrega e roteamento, que permite à equipe atribuir entregadores a pedidos e fornece um mapa e orientações para cada local de entrega.
O controle administrativo interno inclui agendamento, gerenciamento de turnos de funcionários e relatórios de folha de pagamento, além de ferramentas de gestão de estoques, incluindo avisos de baixa contagem e uma "contagem regressiva 86". Além do ponto de serviço, o Lavu também oferece aos usuários uma variedade de relatórios de vendas, estoque e despesas que podem ser acessados em qualquer lugar com uma conexão à Internet.
O Lavu também possui recursos de marketing e promoções, incluindo uma função interna de happy hour, na qual os usuários podem definir preços com base em data e hora. Também é possível oferecer recompensas de fidelidade do cliente, por meio da integração com o LoyalTree.
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Avaliações
Já tem o Lavu POS?
Ajude os compradores de software! As avaliações de programas ajudam outras pessoas a tomarem melhores decisões.
- Setor: Alimentação e bebidas
- Porte da empresa: 51 - 200 funcionários
- Usado Diariamente durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
WE LOVE YOU LAVU!
Avaliado em 04/12/2023
Vantagens
Wow! What a great experience switching to Lavu. After an eight year relationship with Toast we have upgraded to Lavu. As a very busy restaurant and bar we were nervous to make such a big change, especially in the beginning of "our season." We can't say enough wonderful things about our experience with Lavu and their incredible support staff. We got to spend the week with [sensitive content hidden]
and they confidently and patiently have trained our entire staff. It has been so helpful to have such a hands on experience. Every single question, request, and concern has been handled immediately. The hardware and network are state of the art. Everything works seamlessly without a glitch. Lavu is extremely efficient. We couldn't be happier with the onboarding experience and all the support from [sensitive content hidden]
Desvantagens
Since we have to say something here, we don't like that they outsource the KDS screens and networking. But they make up for it for sure so it's really not an issue.
Resposta do Lavu
Hi Joe, thank you so much for sharing and the wonderful testimonial. We are so happy that everything went smoothly and you have enjoyed your experience with Lavu! As always, if you need anything please let us know.
- Setor: Restaurantes
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Lavu POS review
Avaliado em 12/07/2022
overall Lavu is great. The staff is always looking for ways to improve the system & takes events...
overall Lavu is great. The staff is always looking for ways to improve the system & takes events when they come up and handles them to the best of their ability
Vantagens
Integration from our old Pos was simple.
Being able to add pictures of products or change color of box to help locate the items faster
Ability to change prices, product name, add new product with ease.
Ability to check/change anything from anywhere is a plus
Desvantagens
When the internet is out, tickets don't print to the kitchen or credit cards aren't able to be run.
When happy hour times are up, you can still increase product quantity.
Having a large food menu, along with a large bar selection has us set up with several tabs & it makes it hard to be fast entering in orders.
Resposta do Lavu
Hi Candy, thank you so much for your feedback! We really appreciate hearing about your experience with Lavu, and that it helps you streamline your restaurant's operations!
- Setor: Alimentação e bebidas
- Porte da empresa: 2 - 10 funcionários
- Usado Outro durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 0.0 /10
Stay Away!
Avaliado em 23/10/2020
I purchased a complete system from LAVU on April 2019 with the intent to upgrade my existing POS...
I purchased a complete system from LAVU on April 2019 with the intent to upgrade my existing POS from CAKE which served me well the first 4 years of running my restaurant, but being somewhat of a basic system I started feeling like it was holding me back. LAVU was running a 50% off on hardware so I called and spoke to a salesperson. Let me tell you, I wish I had recorded the conversations, as there was very little in common between what was verbally promised and what was actually delivered, VERY LITTLE! Typical sales tactics, they put extreme pressure on you to sign up (do it in the next 6 hours or the promotion expires), give you practically no time to read the fine print, and all of a sudden you find yourself in a 3 years contract with ridicules early termination penalties and a service provider that is incapable of delivering half of what was promised. They count on you not having the time or resources to take them to court. Last remaining hardware piece originally promised arrived 5 months later! Thank god I kept my CAKE system going or I would have gone out of business. Their customer service is of the lowest level you would ever see, especially from an IT company, they provide practically no solutions to issues or a very vague future fix, and their system keeps crashing leaving you with no ability to run your business mid-day and with no warning, time after time. They send you system-wide emails apologizing saying their system was hacked and therefore the interruption i
Vantagens
There are no Pros, this is an awful system and the worst customer service / sales team in the industry
Desvantagens
Be very careful when they offer you interest free financing for the hardware, that's how they trick you into paying the software fee for 3 years in advance with NO way out
Resposta do Lavu
Hi Guy, thank you for your feedback. We really appreciate hearing how Lavu worked for your business, and what can be improved.
- Setor: Consultoria de gestão
- Porte da empresa: Profissional autônomo
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 7.0 /10
Former Lavu User
Avaliado em 17/07/2020
Overall, for the two years the system was satisfacotry. Until recenlty it was for the current...
Overall, for the two years the system was satisfacotry. Until recenlty it was for the current management at the restaurant. The dealer is helpful - he is our first line of tech support before we go to KLAvu for support.
Vantagens
I liked using Lavu because it was the first POS for the restaurant where I worked. While I was employed there I used the system for 2 years. The set up was easy as the dealer came to the restaurant and set it up and did a one day training for the staff.
Desvantagens
They system seems to have alot of glitches. Recently, the restaurant reported to me that they had a glitch and lost printers. Tech support finally helped and got the printers up but somehow lost half the menu. Also, I have witnessed personally that the sales tax is charging out properly.
Resposta do Lavu
Hello and thank you for your review! We appreciate the feedback and we are happy that Lavu worked so well for your business.
- Setor: Serviços e tecnologia da informação
- Porte da empresa: Profissional autônomo
- Usado Diariamente durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Lavu is great for Medium to Large Restaurants
Avaliado em 23/01/2024
Overall our experience with Lavu is great, the onboarding team made sure everything was set up...
Overall our experience with Lavu is great, the onboarding team made sure everything was set up correctly and functioning. The ease of use and flow of the system makes using Lavu a wonderful experience.
Vantagens
The best thing about Lavu is the inventory and pricing down to the ingredients.
Desvantagens
Lavu still needs more available features and be more open to customizing.
Resposta do Lavu
Hi Demetrius,
Thank you for sharing your experience with Lavu. We are glad to hear that your overall experience has been great. We appreciate the feedback of wanting more features. Our software is constantly being updated and we love to take our customer feedback into consideration!
Perguntas frequentes sobre o Lavu POS
Abaixo estão algumas perguntas frequentes sobre o Lavu POS.P: Que tipo de planos o Lavu POS oferece?
O Lavu POS oferece os seguintes planos de pagamento:
- A partir de: 59,00 US$/mês
- Modelo de preços: Assinatura
- Avaliação gratuita: Não disponível
P: Quem costuma usar o Lavu POS?
Os clientes habituais do Lavu POS são:
Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000
P: Em que idioma o Lavu POS está?
O Lavu POS está nos seguintes idiomas:
alemão, chinês, espanhol, francês, inglês, italiano, português, russo
P: O Lavu POS é compatível com dispositivos móveis?
O Lavu POS é compatível com os seguintes dispositivos:
iPhone (celular), iPad (tablet)
P: O Lavu POS se integra com quais outros aplicativos?
O Lavu POS se integra com os seguintes aplicativos:
Marketman, PayPal, Paychex Flex, Square Point of Sale, TableUp, Venga, Wisely
P: Que nível de suporte o Lavu POS oferece?
O Lavu POS oferece as seguintes opções de suporte:
Email/Help Desk, FAQs/Fórum, Base de conhecimento, Suporte por telefone, Assistência 24/7, Bate-papo
Categorias relacionadas
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