Lavu

Lavu

Cloud-based iPad POS system for the restaurant industry

3.4/5 (80 avaliações)

Resumo do Lavu

O que é o Lavu?

Lavu is an iPad POS (point of sale) system designed for small to large businesses within the restaurant industry. Lavu is adaptable to any sort of environment whether it’s full-service, quick-service or a franchise. The software is a combination of cloud-based management and mobile/wireless technologies with a modern and intuitive touchscreen interface. Users can choose between bar, restaurant, and quick-service interfaces which can be customized to fit each business’ particular needs, whether it’s a restaurant, coffee shop or even food truck. The front of house features offer a fully customizable menu where items can include photos and an ingredients list. Servers can switch between tableside service, counter service, or bar tab layouts for their order screen. Delivery services are also available with the delivery and routing extension which enables staff to assign drivers to orders, and provides them with a map and directions to each delivery location. The back of house control includes scheduling, managing employee shifts and payroll reports, as well as inventory management tools including low-count warnings and an '86 countdown'. In addition to the POS, Lavu also offers users a variety of sales, inventory and expense reports that can be accessed from anywhere with an internet connection. Lavu also has marketing and promotions features that include a built-in happy hour function, where users can set prices based on date and time, and offer customers loyalty rewards through integration with LoyalTree.

Resumo do Lavu

Preços

A partir de
US$ 69,00/mês

Opções de preços

Teste Grátis
Assinatura
Relação qualidade/preço

Single Location:
$69 per month
300+ Restaurant Features
Free Updates & 24/7 Customer Care
Employee Management Functionality

Multi-location / Enterprise:
(Contact vendor for pricing)
Franchises and Chains
Customized Regional Reporting
Global Menu Push
Enterprise-Level Support


Recursos do Lavu

Dispositivos
Porte da empresa
P M G
Mercados
Ásia, Austrália, Brasil, Canadá, China e outros 5, Europa, Alemanha, Índia, América Latina, México
Idiomas
Chinês (simplificado), Inglês, Francês, Alemão, Italiano e outros 3, Português, Russo, Espanhol

Capturas de tela

Captura de tela do Lavu:
Captura de tela do Lavu: Captura de tela do Lavu: Captura de tela do Lavu: Captura de tela do Lavu: Captura de tela do Lavu: Captura de tela do Lavu:

Lavu - Avaliações

Lavu - Avaliações

Classificação geral
3.4
/
5 80 avaliações
Excelente
32

Muito bom
17

Regular
4

Ruim
5

Péssimo
22

Relação qualidade/preço
3.3
Recursos
3.5
Praticidade
3.9
Suporte ao cliente
3.3
61% dos usuários recomendam este app
Michael S.

Great inventory and POS software

Great inventory and POS software. Ease of use and easy to teach employees to use.


Traduzir com Google
Judy M.

The Best POS System

I absolutely love the point of sale system. Helps to be able to take orders from customers and send the order to the kitchen from the table. Then you can move on to the next table. It is so easy to learn and use. I like that you can go into the backside of the program and check your sales for the day, your amount of hours that you worked for the week and also what your own statistics are for tables waited on, amount of food you sold and what the prices of everything are. It is so Awesome!


Traduzir com Google
Dennis C.

Saves us time and money, works great for us!

I started using Lavu Point of Sale about 2 years ago. Before switching to the system we were using paper tickets, I didn't realize how inefficient this really was until I made the switch to an electronic system. Not only are we now spending less time managing each order, accuracy has gone up, and my shrinkage has gone down. The kitchen is only allowed to make items that are rung into the system and print out which has help cut down on theft or giving items away. The biggest time savings is getting the customers checked out. Previously during our lunch rush we would have a line of people waiting to pay and leave, now we are able to handle them as they come up to the counter since everything is already totaled up in the system.

Another big help has been the ability to use iPods to take orders at the table. We usually have a rush after church on Sundays, sometimes a line at the door. Before my servers had to go to the table, take the order, then take the ticket back to the kitchen. Now my servers go to the table, take the order, hit send and it prints in the kitchen. Then they can go straight to the next table. Anything we can do to speed up the time it takes to turn a table is a plus.

The amount of features that have been added in the last couple years has been amazing, it's nice to see that they are actively working on the software. The biggest thing for us has been the addition of 'always offline mode'. You just use the system and the orders go to the cloud in the background. When we first got setup we had some issues with the internet which interfered with using the system. They offered us a local server option but I did not want to install more hardware. While my internet situation was much improved by switching from DSL to cable I always worried that my connection going out could be a possibility. With the new version (3.0.3) the system keeps working even if my internet connection were to go out.

The Lavu POS software has worked great for us and I highly recommend it.


Traduzir com Google
Sean D.

As good as any "Industry Standard"

We used this in a tequila bar that I was a bar manager at. We were very high volume so we needed a good POS system that never crashed, and operated quickly to minimize waiting on the system to perform functions. I think in that regard this is a great system and I would recommend it to anyone.


Traduzir com Google
Guy B.

STAY AWAY

I purchased a complete system from LAVU this past April with the intent to upgrade my existing POS from CAKE which served me well the first 4 years of running my restaurant, but being somewhat of a basic system I started feeling like it was holding me back. LAVU was running a 50% off on hardware so I called and spoke to a salesperson. Let me tell you, I wish I had recorded the conversations, as there was very little in common between what was verbally promised and what was actually delivered, VERY LITTLE! Typical sales tactics, they put extreme pressure on you to sign up (do it in the next 6 hours or the promotion expires), give you practically no time to read the fine print, and all of a sudden you find yourself in a 3 years contract with ridicules early termination penalties and a service provider that is incapable of delivering half of what was promised. They count on you not having the time or resources to take them to court. We are now almost at the end of September, just this past week they delivered the last remaining hardware piece originally promised, 5 months later! Thank god I kept my CAKE system going or I would have gone out of business. Their customer service is of the lowest level you would ever see, especially from an IT company, they provide practically no solutions to issues or a very vague future fixes, and their system keeps crashing leaving you with no ability to run your business mid-day and with no warning, time after time.


Traduzir com Google
Michael S.
Setor: Alimentação e bebidas
Porte da empresa: 13-50 funcionários
Traduzir com Google

Great inventory and POS software

Usado Diariamente durante Mais de dois anos
Avaliado em 11/11/2019
Fonte da avaliação: Capterra

Great inventory and POS software. Ease of use and easy to teach employees to use.

Vantagens

Ability to have multiple locations. Ability to make inventory items easily. Ability to use an iPad for inventory counts.

Desvantagens

Have to manually bath credit cards at end of day.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Judy M.
Setor: Restaurantes
Porte da empresa: 13-50 funcionários
Traduzir com Google

The Best POS System

Usado Diariamente durante Mais de dois anos
Avaliado em 06/09/2019
Fonte da avaliação: Capterra

I absolutely love the point of sale system. Helps to be able to take orders from customers and send the order to the kitchen from the table. Then you can move on to the next table. It is so easy to learn and use. I like that you can go into the backside of the program and check your sales for the day, your amount of hours that you worked for the week and also what your own statistics are for tables waited on, amount of food you sold and what the prices of everything are. It is so Awesome!

Vantagens

Easy to use, easy to set up and it is self-explanatory. You can go into the backside of the program and checks your sales for the day, how many customers you yourself have waited on.

Desvantagens

Not much about the software that I didn't like. Sometimes though I would have a hard time getting connected on my Ipad.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Dennis C.
Traduzir com Google

Saves us time and money, works great for us!

Avaliado em 28/09/2015
Fonte da avaliação: Capterra

I started using Lavu Point of Sale about 2 years ago. Before switching to the system we were using paper tickets, I didn't realize how inefficient this really was until I made the switch to an electronic system. Not only are we now spending less time managing each order, accuracy has gone up, and my shrinkage has gone down. The kitchen is only allowed to make items that are rung into the system and print out which has help cut down on theft or giving items away. The biggest time savings is getting the customers checked out. Previously during our lunch rush we would have a line of people waiting to pay and leave, now we are able to handle them as they come up to the counter since everything is already totaled up in the system.

Another big help has been the ability to use iPods to take orders at the table. We usually have a rush after church on Sundays, sometimes a line at the door. Before my servers had to go to the table, take the order, then take the ticket back to the kitchen. Now my servers go to the table, take the order, hit send and it prints in the kitchen. Then they can go straight to the next table. Anything we can do to speed up the time it takes to turn a table is a plus.

The amount of features that have been added in the last couple years has been amazing, it's nice to see that they are actively working on the software. The biggest thing for us has been the addition of 'always offline mode'. You just use the system and the orders go to the cloud in the background. When we first got setup we had some issues with the internet which interfered with using the system. They offered us a local server option but I did not want to install more hardware. While my internet situation was much improved by switching from DSL to cable I always worried that my connection going out could be a possibility. With the new version (3.0.3) the system keeps working even if my internet connection were to go out.

The Lavu POS software has worked great for us and I highly recommend it.

Detalhamento da qualificação

Praticidade
Suporte ao cliente

Sean D.
Setor: Restaurantes
Porte da empresa: 13-50 funcionários
Traduzir com Google

As good as any "Industry Standard"

Usado Diariamente durante 6 a 12 meses
Avaliado em 22/02/2019
Fonte da avaliação: Capterra

We used this in a tequila bar that I was a bar manager at. We were very high volume so we needed a good POS system that never crashed, and operated quickly to minimize waiting on the system to perform functions. I think in that regard this is a great system and I would recommend it to anyone.

Vantagens

Better price point
Very intuitive and easy to pick up user-interface
Speedy screen operations, no waiting for screens to load
If you have experience with other POS systems this one will be very easy to get started with
Great team behind it
Easy to add new items to menu (you dont have to be an expert to fulfil managerial roles on the system)

Desvantagens

There is not much that I can say against LAVU. As far as Point of Sale Systems it is just as good as any of the big dog's systems but with an affordable price point. I never had an issue with the system in my year of using it.

Traduzir com Google

Resposta do Lavu

Hi Sean,
Thank you for your review. We're so glad to hear Lavu is working well for you and your team! Don't hesitate to call us at 855-767-5288 if you have any questions.
The Lavu Team

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 9.0/10

Guy B.
Setor: Restaurantes
Porte da empresa: 13-50 funcionários
Traduzir com Google

STAY AWAY

Usado Diariamente durante 1 a 5 meses
Avaliado em 18/09/2019
Fonte da avaliação: SoftwareAdvice

I purchased a complete system from LAVU this past April with the intent to upgrade my existing POS from CAKE which served me well the first 4 years of running my restaurant, but being somewhat of a basic system I started feeling like it was holding me back. LAVU was running a 50% off on hardware so I called and spoke to a salesperson. Let me tell you, I wish I had recorded the conversations, as there was very little in common between what was verbally promised and what was actually delivered, VERY LITTLE! Typical sales tactics, they put extreme pressure on you to sign up (do it in the next 6 hours or the promotion expires), give you practically no time to read the fine print, and all of a sudden you find yourself in a 3 years contract with ridicules early termination penalties and a service provider that is incapable of delivering half of what was promised. They count on you not having the time or resources to take them to court. We are now almost at the end of September, just this past week they delivered the last remaining hardware piece originally promised, 5 months later! Thank god I kept my CAKE system going or I would have gone out of business. Their customer service is of the lowest level you would ever see, especially from an IT company, they provide practically no solutions to issues or a very vague future fixes, and their system keeps crashing leaving you with no ability to run your business mid-day and with no warning, time after time.

Vantagens

Being an iPad based system it offer mobility and flexibility

Desvantagens

Doesn't do many of the functions it promises, and does a poor job at functioning features

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 0.0/10

Recomendação do usuário
8.7/10
Baseado em 80 usuários
Compare as alternativas por recomendação dos usuários
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Preço do Lavu

Preço do Lavu

A partir de
US$ 69,00/mês
Teste Grátis
Assinatura
Relação qualidade/preço

Single Location:
$69 per month
300+ Restaurant Features
Free Updates & 24/7 Customer Care
Employee Management Functionality

Multi-location / Enterprise:
(Contact vendor for pricing)
Franchises and Chains
Customized Regional Reporting
Global Menu Push
Enterprise-Level Support

Single Location:
$69 per month
300+ Restaurant Features
Free Updates & 24/7 Customer Care
Employee Management Functionality

Multi-location / Enterprise:
(Contact vendor for pricing)
Franchises and Chains
Customized Regional Reporting
Global Menu Push
Enterprise-Level Support

Relação qualidade/preço
3.3/5
Baseado em 80 usuários
Compare as alternativas por relação qualidade/preço
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Recursos do Lavu

Recursos do Lavu

API
Acompanhamento de atividades
Banco de dados do cliente
Campos personalizados
Criação de relatórios personalizável
Dados em tempo real
Gestão de calendários
Imagem de marca personalizável
Importação/exportação de dados
Integração de CRM
Integração de e-mail
Integração de redes sociais
Integração de terceiros
Lembretes
Modelos personalizáveis
Notificações automáticas
Pagamentos eletrônicos
Painel de atividades
Questionários e feedback
Relatórios e estatística
Recursos
3.5/5
Baseado em 80 usuários
Compare as alternativas por avaliações dos recursos
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Categorias

Vídeos e Tutoriais

Vídeos e Tutoriais

Mais informações sobre Lavu

Mais informações sobre Lavu

Principais recursos do Lavu

  • Accept payments
  • Built-in happy hour function - set prices based on time
  • Cloud-based storage system
  • Create and edit menu groups, categories and items
  • Custom receipts, product images and logos
  • Customizable configuration
  • Customizable in-depth reports
  • Delivery orders, assign drivers
  • Discounts list
  • Easy-split checks
  • Free updates
  • Gift cards and gift card payments
  • In-depth reports
  • Liquor inventory tracking
  • Live orders
  • Live reporting via Lavu Pilot iPhone app
  • LoyalTree and Facebook integration
  • Manage employee shifts and time cards
  • Merge orders
  • Monitor inventory
  • Multi-printer order routing
  • Order display
  • Payroll, revenue, pricing and scheduling
  • Place orders
  • Real-time inventory, sales, timesheets, and transactions
  • Recipe display
  • Remote management
  • Save favorite reports
  • Seat and course numbering
  • Set alerts
  • Set job roles
  • Set over-time and bonuses
  • Set pay rates
  • Shift summaries, tips, open and closed doors
  • Split / seperate checks
  • Time clock
  • Void payments
  • WiFi enabled

Vantagens

Restaurant owners can keep track of their business, view reports, and modify content and settings anywhere on any internet capable device in real-time via the Lavu Pilot iPhone app.

Lavu offers personalization features including customizable menus, specific multi-room table layouts, seat and course numbering, and multi-printer order routing.

Restaurants can market their branding by creating customized logos, uploading original product images and designing custom receipts for their customers.

Managers can track employees with the time clock feature along with shift summaries, including over-time and bonuses, as well as manage tips and payroll.

Lavu offers free software upgrades and integrates with a wide variety of hardware options that connect with the remote backend office.

Perguntas frequentes sobre o Lavu

Perguntas frequentes sobre o Lavu

Abaixo estão algumas perguntas frequentes sobre o Lavu.

P: Que tipo de planos o Lavu oferece?

O Lavu oferece os seguintes planos de pagamento:

A partir de: US$ 69,00/mês

Modelo de preços: Assinatura

Teste Grátis: Disponível

Single Location: $69 per month 300+ Restaurant Features Free Updates & 24/7 Customer Care Employee Management Functionality Multi-location / Enterprise: (Contact vendor for pricing) Franchises and Chains Customized Regional Reporting Global Menu Push Enterprise-Level Support

P: Quais são os principais recursos do Lavu?

O Lavu oferece os seguintes recursos:

  • Accept payments
  • Built-in happy hour function - set prices based on time
  • Cloud-based storage system
  • Create and edit menu groups, categories and items
  • Custom receipts, product images and logos
  • Customizable configuration
  • Customizable in-depth reports
  • Delivery orders, assign drivers
  • Discounts list
  • Easy-split checks
  • Free updates
  • Gift cards and gift card payments
  • In-depth reports
  • Liquor inventory tracking
  • Live orders
  • Live reporting via Lavu Pilot iPhone app
  • LoyalTree and Facebook integration
  • Manage employee shifts and time cards
  • Merge orders
  • Monitor inventory
  • Multi-printer order routing
  • Order display
  • Payroll, revenue, pricing and scheduling
  • Place orders
  • Real-time inventory, sales, timesheets, and transactions
  • Recipe display
  • Remote management
  • Save favorite reports
  • Seat and course numbering
  • Set alerts
  • Set job roles
  • Set over-time and bonuses
  • Set pay rates
  • Shift summaries, tips, open and closed doors
  • Split / seperate checks
  • Time clock
  • Void payments
  • WiFi enabled

P: Quem costuma usar o Lavu?

Os clientes habituais do Lavu são:

Grandes empresas, Empresas de médio porte, Pequenas empresas

P: Em que idioma o Lavu está?

O Lavu está nos seguintes idiomas:

Chinês (simplificado), Inglês, Francês, Alemão, Italiano, Português, Russo, Espanhol

P: Que tipo de planos o Lavu oferece?

O Lavu tem os seguintes planos de preços:

Assinatura

P: O Lavu é compatível com disponíveis móveis?

O Lavu é compatível com os seguintes dispositivos:

iPhone, iPad

P: O Lavu se integra com quais outros aplicativos?

O Lavu se integra com os seguintes aplicativos:

Hubworks Hostel Management, MarginEdge, Marketman, Marketman, Mobi2Go, PayPal, Planday, Push Operations, Square Point of Sale, TapHunter

P: Que nível de suporte o Lavu oferece?

O Lavu oferece as seguintes opções de suporte:

FAQs, Fórum, Base de conhecimento, Suporte online, Suporte por telefone, Tutoriais em vídeo